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Dave Pimm – Avid Technology – May 4th 2017
Rev E
1.) HP Z840 AVID Qualified System Specification:
Z840 / AVID Qualified Operating System:
Supported: Microsoft® Windows 7 Pro 64-bit Edition withSP1 (SP1 required)
Supported: Microsoft® Windows 8.1 - Pro and Enterprise (64-bit)
Supported: Microsoft® Windows 10 - Pro and Enterprise (64-bit) – Requires M/C 8.5 minimum
Dual Intel® 8-Cor e Xeon® Processors
E5-2630v3 2.4GHz / 2133MHz memory (Processor will run memory at 1866MHz)
E5-2640v3 2.6GHz / 2133MHz memory (Processor will run memory at 1866MHz)
E5-2667v3 3.2GHz / 2133MHz memory
System Disk Drive - 1TB SATA 6Gb/s 7200RPM (minimum recommended) , H.P. offers higher performing
solid-state and SAS boot drive options which are acceptable options. Recommend an HP qualified drive be
selected.
Memory Configurations
- Systems using the newer gen v4 CPU’s will use 2400MHz memory
- Systems using the older gen v3 CPU’s will use 2133MHz memory
- Standard 32GB AVID memory configuration: All dual CPU configurations.
32GB (8 x 4GB) ECC memory –
(Requires eight 4GB DIMMs, DIMM sizes cannot be mixed sizes)
4GB memory modules must be installed in the following memory slots:
CPU0-DIMM1, CPU0-DIMM3, CPU0-DIMM6, CPU0-DIMM8
CPU1-DIMM1, CPU1-DIMM3, CPU1-DIMM6, CPU1-DIMM8
Higher capacity memory configurations: Avid Media Composer software can run in a larger capacity memory
environment
Supported 64GB memory configuration: All dual CPU configurations.
64GB (8 x 8GB) ECC memory –
(Requires eight 8GB DIMMs, DIMM sizes cannot be mixed sizes)
8GB memory modules must be installed in the following memory slots:
CPU0-DIMM1, CPU0-DIMM3, CPU0-DIMM6, CPU0-DIMM8
CPU1-DIMM1, CPU1-DIMM3, CPU1-DIMM6, CPU1-DIMM8
Supported 64GB AVID memory configuration: All dual CPU configurations.
64GB (16 x 4GB) ECC memory –
(Requires sixteen 4GB DIMMs, DIMM sizes cannot be mixed sizes)
4GB memory modules must be installed in the following memory slots:
CPU0-DIMM1, CPU0-DIMM2, CPU0-DIMM3, CPU0-DIMM4
CPU0-DIMM5, CPU0-DIMM6, CPU0-DIMM7, CPU0-DIMM8
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Memory configurations above 64GB: Media Composer has not been tested, and does not formally support
Application
Minimum Rev
Supported CPU
core-count
Media Composer 8.x
8.5.0
Supports the new v4
14 and 16 core CPUs
Media Composer 8.x
8.2.0
Maximum
12-core CPU’s
Media Composer 7.x
7.0.4.1
NewsCutter 11.x
11.0.4.1
memory environments above 64GB. If configuring the Z840 for an environment larger than 64GB capacity, for
the benefit of Media Composer the following rules should be adhered to for all dual CPU configurations.
1.) The configuration must use 8 DIMM’s or 16 DIMM’s
2.) Memory lanes must be balanced
3.) Memory configurations which use “unbalanced” memory configuration are not recommended or
formally supported in AVID environments
4.) Memory configurations which mix and match memory module sizes and locations may result in a
poor performing, non-optimal operating environment.
5.) For 8 DIMM configurations the same size memory DIMM must be installed in the following DIMM
slots:
6.) For 16 DIMM configurations follow step #5 above, and then populate the following 8 additional
DIMM slots. The size of the memory DIMM for these slots must all be the same, but, do not have
to be the identical size as the DIMM’s installed in step #5 (i.e., for example, the DIMM’s installed in
step #5 could be 8GB DIMMs and the DIMM’s installed in the following slots for this step could be
4GB DIMM’s):
2.) Qualified Operating Systems, Avid Client Editing Applications and CPU core-count restrictions:
Supported OS:
Microsoft® Windows 7 Professional 64-bit Edition with SP1 (SP1 required)
Microsoft® Windows 8.1 Professional / Enterprise 64-bit Edition
Microsoft® Windows 10 - Pro and Enterprise (64-bit) – Requires M/C 8.5 minimum
Not Supported - Microsoft® Windows – any 32-bit version, or Home, Ultimate or Educational version
Note regarding Service packs:
As of this writing Service Pack 1 is the current Service Pack release for Win7 and is required for Avid software.
As future Service Packs are released Avid will evaluate and announce formal support when testing is
completed.
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Qualified / Supported
Nitris DX / Mojo DX
Yes
Avid Artist DNxIO
Yes – Supported
Can connect via PCIe or Thunderbolt 2
PCIe vs Thunderbolt Guidance
PCIe Guidance
Supports Win7 , Win 8.1 and Win 10
PCIe preferred as it requires less system over-head due to
direct PCIe to PCIe connection between the host CPU and
Artist DNxIO.
(PCIe is limited to 3-meter cable max length).
Thunderbolt 2 Guidance
Thunderbolt 2 - higher system over-head , particularly if
sharing additional Thunderbolt devices on the same
Thunderbolt bus with DNxIO.
HP Z840 supports only one Thunderbolt HBA in a Z840
with single Thunderbolt port (resulting in Thunderbolt bus
sharing for multiple Thunderbolt devices).
Thunderbolt 2 offers support of cable lengths up to
60-meters (via qualified Corning Thunderbolt cables) for
users needing to physically place the Artist DNxIO at
longer distances from the host CPU Workstation.
Avid Artist DnxIQ
PCIe only with BMD cable kit
Thunderbolt 3 not supported
3rd Party Qualified Hardware
See release notes and Avid website for information
** Critical Support Note for Avid DX Interface and HP Thunderbolt HBA: (See page 16 for detailed information)
- Important note – If installing an Avid DX interface HBA (for Nitris-DX or Mojo-DX), or HP Thunderbolt HBA in slot
#5, jumper E3 on the Z840 motherboard must be placed on pins #1 and #2. Failure to do so will result in
intermittent / unreliable operation of any hardware connected to either HBA.
Artist DNxIO and Nitris-DX / Mojo-DX Interface HBA Support Note: (See reference pictures on page 17).
- For Artist DNxIO – Only the Gen2 versions 7030-30048-02 , -01 are supported
- For Nitris-DX and Mojo-DX – Any of the 3 versions are supported: Gen2 versions 7030-30048-02 , -01 and Gen1 ver 7030-
20084-01
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
6.) Slot Configuration:
Slot Configuration Information
Slot # Electrical
Mechanical
1 x4 PCI-E Gen 3
x8
Artist DNxIO PCIe interface, Artist DnxIQ BMD PCIe card
Or, user defined use, potential utilization:
HP Z Turbo Drive PCIe Solid State Storage HBA , SAS Storage controller etc.
HP Option F3F43AT if ordered as an after-market option.
http://www8.hp.com/us/en/products/oas/product-
detail.html?oid=6946210#!tab=features
Important note – If installing an Avid DX interface HBA or H.P. Thunderbolt HBA in slot
#5, jumper E3 on the Z840 motherboard must be placed on pins #1 and #2. Failure to
do so will result in non-recognition / intermittent / unreliable operation of either HBA.
See page 16.
Or Red Accelerator / HP Z Turbo Drive PCIe Solid State Storage HBA
(For Red Accelerator or Z Turbo Drive, slot #5 must be set for x8 Gen3 PCI-E)
6 x16 PCI-E Gen 3
x16 Vendor Qualified 3rd Party Hardware PCI-e Interface requiring:
x16 PCI-E Gen3 (or lesser interface) / Full – Length PCI form factor
or Red Accelerator / HP Z Turbo Drive PCIe Solid State Storage HBA
7 x1 PCI-E Gen 3
x1
Use this PCI-E space for Break-out connections for 3rd party products such as the
BlackMagic DeckLink HDMI ports, external x4 SAS connection from embedded mother
board SAS ports etc.,
Embedded Intel
I218-LM Gb NIC
PCI-E x1
Gen 2
Qualified for Avid NEXIS / ISIS connectivity
Embedded Intel
I210 Gb NIC
PCI-E x1
Gen 2
Qualified for Avid NEXIS / ISIS connectivity
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
7.) Required system BIOS settings for AVID environments:
Hyper-Threading Setting:
Please Note: CPU Hyper-threading should be enabled. It is currently enabled by default by HP
Z840 Required system BIOS settings:
1. Verify CPU Processors are set to Hyper-Threading
2. Set Memory NUMA – Disable
Z840 Optional system BIOS settings**
** Only required if the User is experiencing recognition, operational or audio “popping” when using a USB
audio I/O device (such as an Mbox or 3rd party USB audio device). These settings will resolve any of these
issues which might be experienced with USB audio I/O devices.
1. Set Runtime Power Management - Disable
2. Set Idle Power Savings - Normal
3. Set Intel Turbo Mode – Disable
Set Z840 Required system BIOS settings:
- During boot up press F10 at the HP splash screen to invoke Set Up.
- Select the Advanced tab
- Select Performance Options
- Verify Intel Hyper-Threading setting is Enable
If Hyper-Threading is set for Disable then it must be changed to Enable
- Return to the Main screen
- Select Advanced Tab
- Select Performance Options
- Select Non-Uniform Memory Access (NUMA)
- Default setting is Enable
Change this setting from Enable to Disable
- Return to the Main screen
- Select “Save Changes and Exit”
- When prompted to “Save Changes?”, select “Yes”
- System will reboot
Set Z840 Optional system BIOS settings: **Only required if connecting USB audio I/O devices and experiencing any of
the issues described above..
- Select Advanced Power Options
- Select Runtime Power Management
- Default setting is Enable
Change this setting from Enable to Disable
- Select Idle Power Savings
- Default setting is Extended
Change this setting from Extended to Normal
- Return to the Main screen
- Select the Power tab
- Select Hardware Power Management
- Select Turbo Mode (This setting might not appear once the Runtime Power Management setting has
been disabled. This is o.k. and means Turbo Mode has been disabled).
- Default setting is Enable
Change this setting from Enable to Disable
- Select “Save Changes and Exit”
- When prompted to “Save Changes?” , select “Yes”
- System will reboot
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
8.) Qualified GPU’s, Drivers and settings:
AVID S/W
Version(s)
OS
GPU
Driver Required
Media Composer
8.6 and later
Win 7
Win 8.1
Win 10
Nvidia P4000, P5000,
P6000
AMD WX7100
Nvidia 376.84*
AMD 16.40.3801
Media Composer
8.6 and later
Win 7
Win 8.1
Win 10
Nvidia K4200, K5200
M4000, M5000,
M6000 (24GB or 12GB)
AMD W7100
Nvidia 362.13*
AMD 15.20.1045
Media Composer
8.5 and later
Win 7
Win 8.1
Win 10
Nvidia K4200, K5200
M4000, M5000,
M6000 (12GB ver)
AMD W7100
Nvidia 353.82*
AMD 15.20.1045
Media Composer
8.4.3 and later
Win 7
Win 8.1
Nvidia K4200, K5200
M4000, M5000,
M6000 (12GB ver)
AMD W7100
Nvidia 353.82*
AMD 14.301.1019.1001
Media Composer
8.2.0 and later
7.0.4.1 and late
Win 7
Win 8.1
Nvidia
K4200, K5200
Nvidia 340.84
NewsCutter
(11.x)
11.0.4.1 and later
Win 7
Win 8.1
Nvidia
K4200, K5200
Nvidia 340.84
After installation of the AVID software the supported Nvidia driver can typically be found in the following directory:
Program Files / Avid / Utilities / Nvidia
If needed search the Avid KB for the specified Nvidia or AMD driver.
*For Nvidia drivers, two separate Nvidia installers exist– One is for Win7 / Win8.1 and the other for Win10.
Both versions are provided with M/C
The required GPU files and installation instructions for AMD graphics can be found at the following Avid KB
link:
Set optimized Nvidia driver settings for Avid editing environments:
1. See picture below
2. Right-Click on the desktop and select Nvidia Control Panel
3. Select the “Desktop” menu selection in the control panel menu bar.
4. Enable “Desktop -> Video Editing Mode
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
5. See picture below
6. Right-Click on the desktop and select Nvidia Control Panel
7. Select Manage 3D Settings
8. Select “Global Settings” Tab
9. Under the “Global Settings” tab select “Base Profile”.
10. Scroll down and locate the “Power Management Mode” feature.The default setting is “Adaptive”. For
the “Power management mode” feature, select “Prefer maximum performance” as shown in the picture
below.
11. Depress the “Apply” button.
12. Nvidia settings complete
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
9.) Use embedded NIC ports for NEXIS / ISIS connectivity
The Z840 has two embedded Intel NIC ports:
-
I218-LM
-
I210
These NIC ports are qualified for Avid NEXIS / ISIS connectivity. An add-in NIC HBA is not recommended or
required.
For proper operation and connectivity of the Intel NIC(s) with NEXIS / ISIS the following settings are required:
1. For the performance settings, change the following parameters:
- Receive Buffers to 1024
- Transmit Buffers to 1024
2. Disable the windows firewall.
To set the Intel NIC Receive / Transmit buffers:
Go to device manager and select each instance of the network adapter device which will be used for ISIS connectivity.
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Select performance options and then select Properties.
Set Receive Buffers to 1024 Set Transmit Buffers to 1024
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Dave Pimm – Avid Technology – May 4th 2017
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Perform this for each instance of any Intel NIC port which will be used for NEXIS / ISIS connectivity.
9a.) Firewall Notes For NEXIS / ISIS Connectivity
Disable the windows firewall:
Navigate to Control Panel / Windows Firewall -- Select Turn Windows Firewall on or off
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Select Turn off windows firewall in both network locations, OK to save
Important note specific to 2 X 1Gb connected client on ISIS 7500/7000 that use Windows 8.1
Note: To avoid lower performance on Windows 8.1 clients with 2 x 1Gb connection to ISIS 7000, check the
following related to the Windows Firewall:
1. The network profile for adapter connected to ISIS network should be private or domain. If it is set to public
then in ISIS Client manager General preferences you need to check if Public network profile is enabled.
The Windows Firewall settings changed in the ISIS client will take effect upon next reboot.
2. Confirm the Windows Firewall is turned on for the proper network profile which is assigned to network
between client and ISIS.
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
10.) Various Configuration Details:
Important setting to ensure proper and reliable operation of Avid DX hardware and HP Thunderbolt HBA:
Slot 5 can operate as either an x8 PCI-E Gen3 or x4 PCIE-E Gen2 slot. Slot 5 is configured as shipped from
the factory by H.P. as x8 PCI-E Gen3. Avid DX hardware and the HP Thunderbolt HBA requires the slot to be
configured as an x4 PCI-E Gen2. To set slot #5 to x4 PCI-E Gen2 install the E3 jumper on pins 1 and 2 of the
E3 jumper header. By default, E3 jumper is on pins 2 and 3. See picture below to locate Jumper E3. This
must be done with the system powered-off and the A/C power cord disconnected.
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Artist DNxIO and Nitris-DX / Mojo-DX active interface HBA support note:
- For Artist DNxIO – Only the Gen2 versions 7030-30048-02 , -01 are supported
- For Nitris-DX and Mojo-DX – Any of the 3 versions are supported: Gen2 versions 7030-30048-02 , -01 and
Gen1 ver 7030-20084-01
Avid active Gen2 interface HBA 7030-30048-01 Avid active Gen1 interface HBA 7030-20084-01
(Not for use with Artist DNxIO)
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Avid active Gen2 interface HBA 7030-30048-02
Ensuring that Avid Artist DNxIO , Nitris-DX and Mojo-DX are properly recognized with Windows 8 systems
Recognition of the Avid DX hardware may be problematic when the CPU is powered and a fast start-up boot method is
used to activate the CPU. To change this behaviour on Win 8, turn off the fast start-up selection in the shutdown
settings. To do this: Open the control panel and select Hardware and Sound. Under Power Options, select Change
what the power buttons do. At the bottom, de-select Turn on fast start-up and save the changes. This will insure
consistent and proper recognition of the Avid DX hardware.
For very detailed instructions search the Avid Support Knowledge Base for the following article:
“Ensuring that Avid Nitris-DX and Mojo-DX are properly recognized with Windows 8 systems”
See Instructions Below:
1.) Open Control Panel and select “Hardware and Sound”
2.) Under Power Options, select “Change what the power buttons do”
3.) Select “Change settings that are currently unavailable” (This will allow the user to change the “Turn on fast
start-up” setting)
4.) “Turn on fast start-up” will likely be currently selected
5.) De-select / Un-check “Turn on fast start-up”
6.) Select “Save Changes”
11.) Serial Port Deck Control:
Serial Port Deck Control:
The HP Z840 workstation does have an embedded serial port. The embedded serial-port has been qualified by Avid
and will maintain frame accuracy in Avid environments. Primary or secondary / additional serial port deck control can
be established via two methods (both of which have been qualified by Avid and will maintain frame accuracy in Avid
environments)
1. Addenda model RS-USB / 4 direct USB-to-RS422 serial adapter. This is a simple device which connects directly from a
USB port of the Z840 directly to the RS422 port of a deck.
To connect the Keyspan 19HS / Addenda RS -2/8 combination:
- Install the Keyspan 19HS driver before plugging the device into a Z840 USB port.
- Once the Keyspan 19HS driver is installed then plug the Keyspan 19HS into a Z840 USB port.
- The Keyspan 19HS will now show up in device driver.
- Using a serial cable, connect the 9-pin serial port of the Keyspan 19HS USB adapter to the port of the
Addenda marked RS232 from PC
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
- Using a 2nd serial port cable connect the port of the Addenda marked “RS422 to VTR” to the deck control
serial port of the deck.
12.) O.S. setting recommendations for optimum performance with Avid Editing applications:
The following Avid support KB articles provide O.S. setting suggestions for ensuring optimum performance
when working with your Avid editing application with a Windows operating system.
- Optimizations for Video Editors
For Win7 Optimizations search the Avid Support Knowledge Base for the following article:
“Windows Guide - Windows 7 Optimizations and Troubleshooting”
For Win8 Optimizations search the Avid Support Knowledge Base for the following article:
“Windows Guide - Windows 8 Optimizations and Troubleshooting”
13.) Supported external local SAS storage connectivity via embedded SAS controller ports:
H.P. offers SAS Back Panel Connector Kits which can be used to connect to external SAS storage chassis.
Ordering info from HP is as follows:
- G8X53AV HP SAS Back Panel Connector Kit (when ordered with system from HP)
(EM164A when ordered as an after-market option)
- G8X52AV HP SAS Back Panel Bulkhead Kit (when ordered with system from HP)
External SAS Port 1 External SAS Port 2
G8X53AV HP SAS Back Panel Connector Kit G8X52AV HP SAS Back Panel Bulkhead Kit
(EM164A when ordered as an after-market option) (via PCI card slot)
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
14.) Set Windows “Visual Effects” for “best performance”:
1. Right-Click on My Computer / Computer
2. Select Properties
3. The screen below will be displayed:
4. On the left side of the screen above, locate and select “Advanced system settings”
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
5. The System properties window will be displayed. (Picture below).
6. Under the “Advanced” tab depress the “Settings...” button for performance.
7. The “performance Options”
window will be displayed. (Picture below).
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DavePimm–Avid Technology–May4th2017
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8. Under the “Visual Effects” tab select the “Adjust for best performance” selection. (Picture below).
9. Depress the “Apply” button
10. Reboot Windows
11. Required Windows visual performance settings for Avid environments are now complete.
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
Revision
Date
Name
Update
Rev A
Dec 2, 2014
Joe Conforti
Initial release of the Z840 configuration guide for support of
Media Composer 7.x , 8.x and NewsCutter 10.x , 11.x
Rev B
Dec 29 , 2014
Joe Conforti
Minor corrections / clarifications for slot configurations and qualified
HBA’s
Rev C
March 1st , 2016
Joe Conforti
Added support for Artist DNxIO / Win 10 / New Nvidia GPU M4000,
M5000, M6000 / AMD GPU support / general updates & clarifications
Rev D
July 14th , 2016
Joe Conforti
Added support for v4 Xeon CPU’s, 2400MHz memory and new
Nvidia driver (362.13 released with M/C 8.6). Added support for the
24GB version of the M6000 GPU. Also added the
Intel i350-T2 dual
Gb NIC which had inadvertently been left out.
Rev E
May 4th, 2017
Dave Pimm
Add new Nvidia graphics, add DnxIQ
Revision Update
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Dave Pimm – Avid Technology – May 4th 2017
Rev E
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