Avid Technology airspeed 5000, airspeed i 5500 Setup Manual

Avid® AirSpeed® 5000/ AirSpeed l 5500

Setup Guide

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Footage

Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior. Ice Island — Courtesy of Kurtis Productions, Ltd. Tornados + Belle Isle footage — Courtesy of KWTV News 9. WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA. Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.

News material provided by WFTV Television Inc.

Avid AirSpeed 5000/ AirSpeed | 5500 Setup Guide v2.8 • 9329-65456-00 Rev A • March 2015 (3/2615)

This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 1 Avid AirSpeed 5000 / AirSpeed | 5500 Server Overview . . . . . . . . . . . . . . . 15

Unpacking and Inspecting Your Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unpack and Inspect Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Unpacking Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Verifying Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Inspecting Components for Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components . . . . . . . . . . . . . . . . . 19

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Front Panels . . . . . . . . . . . . . . . . . 21

Determine Media Drive Health by Viewing LED Status. . . . . . . . . . . . . . . . . . . 22

Server Front Panel and LED Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Drive Array and Slot Locations (4-Channel Models) . . . . . . . . . . . . . . . . . . . . . 25

Drive Array and Slot Locations (2-Channel Models) . . . . . . . . . . . . . . . . . . . . . 26

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Rear Panel . . . . . . . . . . . . . . . . . . 27

System Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

VGA Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

PCI-E Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Multi I/O Expansion Panel - Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 2 Installing the AirSpeed 5000 / AirSpeed | 5500 System. . . . . . . . . . . . . . . . 33

Installing Codecs On Your Video I/O Board (2-Channel Models Only). . . . . . . . . . . . . . 34

AirSpeed 5000 Codec Module Kit Contents (2-Channel Models) . . . . . . . . . . . . . . 35

Electrostatic Discharge Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Codec Module Installation Checklist (2-Channel Models) . . . . . . . . . . . . . . . . . . . . 36

Removing and Replacing the Server Main Cover (2-Channel Models). . . . . . . 36

Removing the Video I/O Board (2-Channel Models) . . . . . . . . . . . . . . . . . . . . . 37

Attaching the Codec Modules to the Video I/O Board. . . . . . . . . . . . . . . . . . . . 41

Replacing the Video I/O Board into the Chassis . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack . . . . . . . . . . . . . . . . . . 46

Rack-mount Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Positioning the Server in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Attaching Inner Slide Rails to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Securing the Server in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

(Option) Installing the Multi I/O Expansion Panel in a Rack. . . . . . . . . . . . . . . . . . . 56

Installing the Drives in the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cabling the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

AirSpeed 5000 / AirSpeed l 5500 Server Connection Information . . . . . . . . . . . . . . 59

Multi I/O Expansion Panel Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . 60

Connecting to the Multi I/O Expansion Ports on the Server . . . . . . . . . . . . . . . . . . . 61

Connecting SDI Video Inputs and Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Connecting SDI Video Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connecting SDI Video Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connecting Auxiliary Monitor Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Connecting Video Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Connecting LTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Converting BNC Connectors to XLR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connecting Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Connecting Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Connecting a GPIO Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Connecting a Keyboard, Monitor, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Turning On the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Performing System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Diagnostic Window Explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Reviewing Hardware Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Starting the Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Playing a Video Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Capturing from an External Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Testing Audio Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Capturing from the Play Frame Video (Loopback Mode) . . . . . . . . . . . . . . . . . . . . . 82

Testing Disk Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Testing the SDI Raw Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Viewing Error Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Diagnostic Test Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Chapter 3 Configuring the Server for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Network Configuration Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Setting the Date, Time, and Time Zone on the Server. . . . . . . . . . . . . . . . . . . . . . . 91

Specifying a Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Network Port Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Activating Your Windows 7 Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Install the LSI MegaRAID Storage Manager Software . . . . . . . . . . . . . . . . . . . . . . . 94

(Optional) Disabling Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

(Optional) Creating a Windows User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

(Optional) Adding a User as Administrator to the SQL Database . . . . . . . . . . . . . . 97

Chapter 4 Installing Your Shared Storage and Device Service . . . . . . . . . . . . . . . . . . 99

Determining Your Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Shared Storage and Device Service Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Configuring Your Shared Storage (Interplay Production and Team Modes Only) . 101

(Option) Installing the AirSpeed Multi Stream Device Service . . . . . . . . . . . . . . . . 101

Chapter 5 Maintaining and Troubleshooting Your Server . . . . . . . . . . . . . . . . . . . . . 103

Preventative Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting Up Remote Access to the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Re-imaging Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Checklist for Re-imaging Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Loading the Windows 7 Pro Embedded Restore Image . . . . . . . . . . . . . . . . . 107

Installing AirSpeed 5000 Server Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configuring the Server for Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Monitor Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Accessing the Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Appendix A Specifications and Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Acoustic Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Video Channel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

SD and HD Format Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Video Compression Support By Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Audio Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Control and Synchronization Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Aspect Ratio Conversion (ARC) - Up/Down/Cross Conversion . . . . . . . . . . . . . . . . . . 127

Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

File Ingest/Exchange. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Connection Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Connector Pinouts and Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

RS-422 Serial Remote DB9 Connector Specifications. . . . . . . . . . . . . . . . . . . . . . 129

Sony BVW75 Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Supported Optional VDCP Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Ethernet Connector Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Multi I/O Expansion Port Cable Connection Specifications . . . . . . . . . . . . . . . . . . 135

Auxiliary (1.0/2.3) to BNC Adapter Cable Connection Specifications . . . . . . . . . . 137

LTC Timecode Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

USB 2 Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Appendix B Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Warnings and Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

LED Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

European Union Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Disposal of Waste Equipment by Users in the European Union. . . . . . . . . . . . . . . . . . 144

Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Japan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Korean EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Using This Guide

Congratulations on your purchase of an Avid ingest and playout server. You can use your AirSpeed 5000 or AirSpeed 5500 server to capture incoming media directly into Avid shared storage or play out media to air. Media can be captured directly into Avid Unity workspaces unattended, freeing the Avid editing system for editing. Use the Avid editing system to edit the captured media into sequences and send the sequence back to the AirSpeed 5000 / AirSpeed 5500 for playout.

This guide contains all the installation, configuration, and setup instructions you need to install and setup the Avid product.

Unless noted otherwise, the material in this document applies to the Windows systems.The majority of screen shots in this document were captured on a Windows 7 system.

The documentation describes the features and hardware of all models. Therefore, your system

might not contain certain features and hardware that are covered in the documentation.

7 operating

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

Symbols and Conventions

> This symbol indicates menu commands (and subcommands) in the

(Windows), (Windows only), (Macintosh), or (Macintosh only)

Bold font Bold font is primarily used in task instructions to identify user interface

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

A note provides important related information, reminders, recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.

order you select them. For example, File > Import means to open the File menu and then select the Import command.

This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

items and keyboard sequences.

Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the

mouse action. For example, Command+Option+C or Ctrl+drag.

| (pipe character) The pipe character is used in some Avid product names, such as

Interplay | Production. In this document, the pipe is used in product names when they are in headings or at their first use in text.

If You Need Help

If you are having trouble using your Avid product:

1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.

2. Check the latest information that might have become available after the documentation was published.

New information would be found in the ReadMe file as a PDF document and available online.

You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To

view the online versions, visit the Knowledge Base at www.avid.com/support.

Check the documentation that came with your Avid application or your hardware for

3. maintenance or hardware-related issues.

4. Visit the online Knowledge Base at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

If You Need Help

Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment.

For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/support and follow the Training links, or call Avid Sales at

0-949-AVID (800-949-2843).

1 Avid AirSpeed 5000 / AirSpeed | 5500

Server Overview

This guide covers everything you need to know to unpack, install and configure your AirSpeed 5000 or AirSpeed 5500 server hardware and software.

This chapter provides an overview of the AirSpeed 5000 or AirSpeed 5500 server, starting with a topic on how to unpack and inspect your server. For more information, see “Unpacking and

ecting Your Server” on page 16.

Insp

ce you have unpacked and inspected your server, the features and hardware of the Avid

On AirSpeed 5000 or AirSpeed 5500 server are discussed.

Depending on your server or model configuration, your Avid AirSpeed 5000 or AirSpeed 5500

server might not contain certain features and hardware that are covered in this guide.

The Avid AirSpeed | 5500 MPEG-2 HD server (A update to the AirSpeed product line. This new server provides the same capabilities as the AirSpeed 5000 MPEG-2 HD server, but uses Sony's latest hardware codecs to support the encode and decode of MPEG-2 HD (XDCAM) media. These new Sony hardware codecs give Avid the potential to provide encode/decode of newer Sony codec formats.

Important facts about the AirSpeed | 5500 MPEG HD server include:

• Runs the same AirSpeed 5000 software as the AirSpeed 5000 servers

• Requires 48 Gb of RAM on the server. To order the 48GB RAM Upgrade kit, please contact Avid Sales. For more information, refer to the 48GB RAM Upgrade Guide.

• Requires AirSpeed 5000 software version 2.7.4 or later. When performing system diagnostics, the AirSpeed 5000 Hardware Test would fail when run with systems equipped with the MSQ-211 codec (e.g., AirSpeed 5500 models). Install AirSpeed 5000 version v2.7.4 or later software to avoid this and other issues.

• Uses the same DNxHD and h.264 low res options as AirSpeed 5000 servers

To begin with information specific to the hardware, see “AirSpeed 5000 / AirSpeed | 5500 Server

are Components” on page 19.

Hardw

irSpeed | 5500) is Avid's latest hardware

Unpacking and Inspecting Your Server

This topic provides information on how to unpack your server and associated components, and inspect it to verify that you have received the appropriate components for your order, and that the components are not damaged in any way.

For more information, see “Unpack and Inspect Checklist” on page 16.

Unpack and Inspect Checklist

The following table provides a checklist of tasks that must be performed when unpacking and inspecting your AirSpeed 5000 or AirSpeed 5500 server.



Unpacking Your Server

Unpack your AirSpeed 5000 or AirSpeed 5500 server, as described in “Unpacking Your Server”

on page 16.

Verify that you have all of the correct boxes and components, as described in “Verifying

Components” on page 17.

Verify that the components are not damaged, as described in “Inspecting Components for

Damage” on page 18.

Before you unpack your server and components, make sure the location is free of clutter and dust. Also, make sure you have clean power and a VGA monitor nearby.

The drives that were shipped with this server are pre-configured for use with this server only.

Therefore, when installing the drives, make sure to use these drives only.

If your server is a 2-channel model, look for your codecs in a separate package. You will need to

install these on your Video I/O card before rack mounting your server.

To unpack your server:

1. Open the box.

2. Remove the server chassis and all components from the box.

Avid recommends that you keep all packaging materials for at least 90 days. If you need to return a server to Avid Technology, Inc., the server and all components must be repackaged in its original packaging material to ensure that there is no damage during shipment.

3. Remove all of the boxes, and lay them out so you can verify that you have received all of the components that should have been shipped.

4. Once all of the boxes and components have been unpacked, visually inspect the chassis to make sure that it is free of all scratches and dents, that there are straight connectors on the back, and that the power-supply securing screws are not bent.

5. The next step is to verify that you have received all of the items particular to your order. For more information, see “Verifying Components” on page 17.

Verifying Components

Once you have unpacked everything, verify that you have the following components:

AirSpeed 5000 / AirSpeed 5500 Component List

Part Name

Based on your order, you will have one of these servers:

- AirSpeed 5000 or AirSpeed 5500 Server, Base (4-channel model)

- AirSpeed 5000 or AirSpeed 5500 Server, MPEG-2 HD (4-channel model)

- AirSpeed 5000 or AirSpeed 5500 Server, AVC-Intra (4-channel model)

- AirSpeed 5000 or AirSpeed 5500 Server, Base (2-channel model)

Unpacking and Inspecting Your Server

Media drives (4-channel server have 10 per server, 2-channel server have 5 per server)

Multi I/O Expansion Panel (1)

Serial Breakout (DB9) cable (1)

Reference and LTC Breakout cable (1)

Multi I/O Expansion (DVI) cable (1)

Multi I/O Expansion (SCSI) cable (1)

Auxiliary 1.0/2.3 to BNC adapters (4)

Power cables (2)

AirSpeed 5000 Recovery Module

Rack mount kit (rails, clips, and screws)

Rack Rail adapter hardware (e.g., Round Hole adapters)

The Round Hole adapters are packaged in a small bag located inside a bag of cables in the

accessory tray/box of the overpack box.

Service ID card

AirSpeed 5000 / AirSpeed 5500 Component List

Part Name

Customer Letter

Health and Safety Guide

Unpacking and Inspecting Your Server

Inspecting Components for Damage

If you are missing any of these components, contact Avid Customer Support before proceeding.

ReadMe files are not in the box. They can be found online. You should always check online for

the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view these online versions, visit the Knowledge Base at www.avid.com/readme.

Once you have verified that all of your components have been shipped, you must verify that they

e not damaged.

To inspect components for damage:

1. Visually inspect all of the hardware components listed in the previous section to make sure that none of them were damaged during shipment.

2. If you received a hardware component that was damaged, contact Avid Customer Support.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

The AirSpeed 5000 or AirSpeed 5500 server ships with four on-board 1-Gb Ethernet ports. The Avid AirSpeed 5000 or AirSpeed 5500 has two auto-sensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz. For detailed specifications, see

“Power Specifications” on page 120.

The Avid AirSpeed 5000 or AirSpeed 5500 server uses the Windows 7® Professional Service Pack 1 for Embedded Systems operating system. The AirSpeed 5000 client operating systems that are supported in your software release are listed in the latest AirSpeed 5000

ReadMe.

The Windows Product Key Certificate of Authenticity is located to the top-right-front corner of

the Avid AirSpeed 5000 or AirSpeed 5500 server. Be sure to write down this number, and use it to activate your Windows 7 Operating System.

AirSpeed 5000 / AirSpeed 5500 Server Component List Comparison by Model

Server Components

AirSpeed 5000 or AirSpeed 5500 Server (4-channel models)

All AirSpeed 5000 or AirSpeed 5500 4-channel model servers contain the following:

• Ten (10) media drives for storing data. The size of the each media drive is shown on the front of the drive.

• Two (2) system drives. The Avid AirSpeed 5000 or AirSpeed 5500 uses two externally accessible, mirrored system drives for the operating system and application software.

• Two (2) Video I/O cards for capturing and playing video.

• One (1) Multi I/O Expansion card for providing video reference, GPIO, LTC, and serial connectivity. This is for connecting to the Multi I/O Expansion Panel (included) when requiring these signal capabilities.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

AirSpeed 5000 / AirSpeed 5500 Server Component List Comparison by Model

Server Components

AirSpeed 5000 or AirSpeed 5500 Server, (2-channel models)

All AirSpeed 5000 or AirSpeed 5500 2-channel model servers contain the following:

• Five (5) media drives for storing data. The size of the each media drive is shown on the front of the drive.

• Two (2) system drives. The Avid AirSpeed 5000 or AirSpeed 5500 uses two externally accessible, mirrored system drives for the operating system and application software.

• One (1) Video I/O card for capturing and playing video.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

AIRSPEED 5000

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Front Panels

The front of the Avid AirSpeed 5000 or AirSpeed 5500 server provides access to ten (10) media drives for 4-channel model servers. 2 channel models servers contain five (5) media drives. Both models contain activity LEDs, an error LED, and the Power and Reset buttons.

Each drive can be locked and unlocked with the use of a key that is provided with your server.

Front of the Server (4-channel models)

Front of the Server (2-channel models)

Regarding media drives, each media drive has a blue and red LED on the bottom front of the drive. The left LED (blue) is lit when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the media drive LED indicators are in the following table.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

Media Drive Example

• The left Power/Activity LED (blue) is solid when a drive has power and flashes when the drive is in use.

• The right Fault LED (red) is lit when an error is detected, or if the drive is rebuilding or initializing. It flashes fast when it is initializing or rebuilding an array. It flashes slow when there is a suspected problem with the drive.

Determine Media Drive Health by Viewing LED Status

This topic provides information on how to assess the health of your media drives by looking at

he LEDs on the front panel of the server. The following table provides some example LED

t states, corresponding drive states, and required actions.

Media Drive LEDs

Power/Activity (Blue) LED

On solid Off On-line Inactive - Indicates a healthy online

Activity (flashing)

On solid/Activity Fast

On solid/Activity One LED on

Fault (Red) LED Drive State Action Required

drive, with no disk I/O.

Off On-line Active - Indicates a healthy online

drive, with disk I/O. Also occurs after import initialization when moving a set of configured drives to a different RAID array.

Online Drive in a Failed Span - Indicates the

flashing

Solid

media drive is online, but another media drive in the same span may have failed.

The drive with the solid Red LED has fully failed and had been removed from the RAID array.

None.

Nothing needs to be done to the flashing online media drives. However, look for a failed (solid Red LED) indicating a failed media drive. If you find one, replace it as soon as possible.

The failed (solid Red LED) media drive should be replaced as soon as possible.

Media Drive LEDs (Continued)

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

Power/Activity (Blue) LED

Activity (flashing)

On solid Slow

On solid On solid Failed Data drive - Can be seen on more than

On solid Off Unused disk None

None None Drives are not properly connected. Remove and reinsert the media drives

Fault (Red) LED Drive State Action Required

Fast flashing

flashing

Data Rebuilding - Indicates the media drive is rebuilding. Occurs when a drive fails.

Initializing - Indicates the media drive is initializing. Occurs on initial array creation, or when rebuilding.

Degraded drive - Can be seen on more than one drive, and on the same or different spans.

one drive, and on the same of different spans.

None.

You have some time, but you should plan on replacing the suspect drive at your earliest convenience.

Replace this media drive.

properly.

For information on removing media drives, see the topic “Removing and Replacing Media Drives” (for your 2-channel or 4-channel model) in the AirSpeed 5000 Administrator’s Guide:

Server Front Panel and LED Control Panel

The server has two buttons (Power and Reset). Depending on the LED Control Panel version for

ur server (Version 1, or Version 2), you will have either 4 or 5 LEDs located on the left rack

yo ear next to the front panel. The following figure shows the front view and both available LED control panel versions.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

AIRSPEED 5000

LED Control Panel (version 1)

AIRSPEED 5000

LED Control (version 2)

Server Front View and LED Control Panels

The following table describes the LED Control Panels shown in the previous figure.

LED Control Panel

Letter Description Description

A Power button Press to power on the server.

In LED Control Panel v1, the Power button illuminates green when the power is on.

B Power LED Illuminates green when the server is powered on.

C System Drive activity LED Indicates drive activity from the onboard SATA

controller and blinks when either of the system drives is being accessed.

D Two green network activity LEDs Illuminates green when a good network

connection is established and blinks when there is network activity on the four built-in 1-GB network ports.

The small number (1or 2) beside each LED corresponds with the number beside the network port on the rear of the server.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

LED Control Panel

Letter Description Description

E server Reset button Performs a soft reset when pressed. Do not use

F Red System error LED Illuminates red when an error is detected with

Drive Array and Slot Locations (4-Channel Models)

For 4-channel model server data integrity, RAID 50 configuration consisting of 2 sets of 5 drives e

ach are created in the Avid AirSpeed 5000 or AirSpeed 5500 server.

this button unless the server has had a fatal error and you need to restart. A soft reset restarts the server and clears all active program memory (you lose unsaved work) and shuts down all active programs.

the server (fan, power supply, temperature, voltage).

This LED is not displayed on LED

Control Panel v2.

The media drives have been pre-RAIDed at the factory to save time installing and configuring

your server. You must install the media drives in the same chassis with which they were packaged. Failure to do so will require recreating the media drive RAID set which can take up to 24 hours.

The LSI MegaRAID Storage Manager is a RAID utility that allows for viewing and management

of disks in your media array. If your AirSpeed 5000 server OS image is later than version 6, it will not have the LSI MegaRAID Storage Manager software pre-installed. Earlier AirSpeed 5000 software versions had this software pre-installed on the server.

Therefore, if your system does not have it installed, you must install the LSI MegaRAID Storage Manager software yourself in order to view and manage the system. For more information on installing the LSI software, see “Install the LSI MegaRAID Storage Manager Software” on

page 94.

For information on using the LSI MegaRAID Storage Manager software to view and manage your media drives, see the AirSpeed 5000 / AirSpeed | 5500 Administrator’s Guide.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

Drive Array and Slot Locations (2-Channel Models)

The following drive configuration is created when the RAID groups are initially configured.

Initial 4-Channel Server Setup — Media Drive Slot Locations and RAID Groups

Empty 4 – RAID Group 1 7 – RAID Group 2 Empty

2 – RAID Group 1 5 – RAID Group 1 8 – RAID Group 2 11 – RAID Group 2

3 – RAID Group 1 6 – RAID Group 1 9 – RAID Group 2 12 – RAID Group 2

The two RAID groups are configured as follows:

• The first RAID drive group consists of drives 2- 6

• The second RAID drive group consists of drives 7, 8, 9, 11, 12

Slots 1 and 10 are empty.

For 2-channel model server data integrity, RAID 5 configuration consisting of 1 set of 5 drives is c

reated in the Avid AirSpeed 5000 or AirSpeed 5500 server

The LSI MegaRAID Storage Manager is a RAID utility that allows for viewing and management

Therefore, if your system does not have it installed, you must install the LSI MegaRAID Storage Manager software yourself in order to view and manage the system.

For more information on installing the LSI software, see “Install the LSI MegaRAID Storage

Manager Software” on page 94.

For information on using the LSI MegaRAID Storage Manager software to view and manage your media drives, see the AirSpeed 5000 / AirSpeed | 5500 Administrator’s Guide.

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

System drives

LSI Mega RAID Controller

Video I/O Cards

Multi I/O Expansion Card

Serial port (not used)

Intel Pro 1000 1Gb Ethernet ports

USB ports

Video port

Power Connectors

LAN1

LAN2

LAN3

LAN4

Intel 82574L Gigabit Network Connection

The following drive configuration is created when the RAID groups are initially configured.

Initial 2-Channel Server Setup — Media Drive Slot Locations and RAID Group

Empty 4 – RAID Group 1 7 – RAID Group 2 Empty

2 – RAID Group 1 5 – RAID Group 1 8 – RAID Group 2 Empty

Empty Empty Empty Empty

The single RAID group is configured as drives 2, 4, 5, 7, 8.

Slots 1, 3, 6, 9,10, 11, and 12 are empty.

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Rear Panel

The rear panel AirSpeed 5000 or AirSpeed 5500 server provides access to the power supplies, system drives, video port, 1 gigabit (Gb) Ethernet ports, serial port (not used), and four USB connectors for the keyboard, mouse, and so on.

The following illustration shows the shipping configuration of a 4-channel model AirSpeed 5000

or AirSpeed 5500. Two 2-channel model servers only contain the top Video I/O card.

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Rear Panel

Each of these components is described in the topics below.

System Drives

System drives

LAN1

LAN2

LAN3

LAN4

Port 0

Port 1

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

There are two system drives accessible from the rear o server. The top drive is Port 0, and the bottom drive is Port 1. These two drives are mirrored, and if a failure occurs on either one of the system drives, you can pull the failed drive out of the server, and install a replacement drive without turning off the Avid AirSpeed 5000 or AirSpeed 5500 server.

As soon as a replacement system drive is installed, the working system drive creates a mirror of the original drive on the new drive. All Avid AirSpeed operations continue to run uninterrupted.

The drive carriers for the system drives are locked to prevent them from opening during

shipment. The plastic drive carrier key is mounted on the rear of the server beside the system drives.

Power Supplies

f the AirSpeed 5000 or AirSpeed 5500

There are two power supplies accessible from the rear of the A

vid AirSpeed 5000 or AirSpeed

5500 server.

If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the server, and install a replacement power supply without turning off the Avid AirSpeed 5000 or AirSpeed 5500 server.

All server operations continue to run uninterrupted.

From the rear of the chassis, the power supply on the left is Power Supply 2, and the power

Power Supply 2

LAN1

LAN2

LAN3

LAN4

Power Supply 1

Intel Pro 1000 1Gb Ethernet ports (Used to connect to Shared Storage (ISIS))

LAN1

LAN2

LAN3

LAN4

Intel 82574L Gigabit Network Connection

supply on the right is Power Supply 1.

Ethernet Ports

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

The AirSpeed 5000 or AirSpeed 5500 Server comes

equipped with four Ethernet connectors. Although all four are functional, we currently support the use of only two of these connectors (GigE Ports labelled LAN3 and LAN4) in a redundant configuration for Shared storage (ISIS).

The other ports can be used for other Ethernet uses.

USB Ports

USB ports (2)

LAN1

LAN2

LAN3

LAN4

USB ports (2)

Video (VGA) port

LAN1

LAN2

LAN3

LAN4

VGA Port

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

There are four USB ports located on the rear of the Avid AirSpeed 5000 or AirSpeed 5500 serv

er.

There is one VGA port located on th

e rear of the Avid AirSpeed 5000 or AirSpeed 5500 server.

PCI-E Card Slots

Video I/O 1

Multi I/O Expansion Card 3

Video I/O 2

LSI Mega RAID Controller 4

There are four PCI-E card slots that house the various Video I/O and other boards for your server. These

are accessible from the rear of the Avid AirSpeed 5000 or AirSpeed 5500 server.

The following illustration shows the boards that are supported in the Avid AirSpeed 5000 or AirSpeed 5500 server.

AirSpeed 5000 or AirSpeed 5500 2-channel model servers do not include Video I/O Card 2

(Video I/O 2).

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

PCI Slot Interface Description

1 Video I/O Card 1 The top Video I/O card in Slot 1 is identified as Video I/O Card 1 and

2 Video I/O Card 2 The bottom Video I/O card in Slot 2 is identified as Video I/O Card 2

3 PCI-E x8 Multi I/O Expansion

4 PCI-E Internal LSI

The following table lists the boards that are available in the AirSp server.

is used for connecting video. It contains two Video Inputs, two Video outputs and two Auxiliary outputs.

and is used for connecting video. It contains two Video Inputs, two Video outputs and two Auxiliary outputs.

This card is not included in 2-channel model servers.

Multi I/O Expansion card is used for handling multiple LTC,

The

Card

RAID controller board Model # MegaRAID SAS 9260 4i

reference, and other capabilities. Or, for even more functionality (including additional LTC outputs, multiple LTC inputs, and GPIO), use the Multi I/O Expansion cables to connect to the Multi I/O Expansion Panel.

The LSI MegaRAID board is installed in the fourth PCI-E x8 connector. There is no external connection. The LSI board connects to an internal SAS Expander board using a SAS cable.

eed 5000 or AirSpeed 5500

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

LTC Out Ports

RS-422 Ports

RS-422

GPIO

EXPANSION

AIRSPEED 5000

5 6

REF

LTC

OUT

1 2

1 2 3

GPIO Port

Genlock (Reference)

Multi I/O Expansion Ports

LTC In Ports

These ports are not used

MULTI I/O

Multi I/O Expansion Panel - Rear View

The included Multi I/O Expansion Panel is required if you plan to use any of the following functionality:

•GPIO

•LTC Output

• More than 1 LTC Input

Multi I/O Expansion Panel - Rear View

For information on connecting the Multi I/O Expansion Panel, see “Multi I/O Expansion Panel

Connection Information” on page 60.

2 Installing the AirSpeed 5000 / AirSpeed |

5500 System

This chapter describes how to install an AirSpeed 5000 or AirSpeed 5500 server on your site.

Topics in this chapter include:

• Installing Codecs On Your Video I/O Board (2-Channel Models Only)

• Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

• Installing the Drives in the Server

• Cabling the Server

• Connecting a Keyboard, Monitor, and Mouse

• Connecting the Power Cords

• Turning On the Server

• Performing System Diagnostics

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

2-channel model servers are shipped without codec modules installed. Therefore, the codec modules must be installed onto the Video I/O board before the server is rack-mounted. Since, the codec modules are shipped separately from the server, make sure you locate the package containing the codec modules before proceeding.

This task is not required for 4-channel model servers. They already come equipped with the

appropriate codec modules installed on the Video I/O boards.

This topic contains information on how to open MPEG-2 HD or AVC-Intra codec modules to the Video I/O board of your 2-channel model server.

This task specifically involves removing the Video I/O boards, and attaching two (2) MPEG-2 HD or AVC-Intra codec modules to the Video I/O board, and then replacing the Video I/O board in the server.

The following topics are available:

• AirSpeed 5000 Codec Module Kit Contents (2-Channel Models)

• Electrostatic Discharge Precautions

• Codec Module Installation Checklist (2-Channel Models)

• Performing System Diagnostics

the chassis cover and attach the supplied

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

AirSpeed 5000 Codec Module Kit Contents (2-Channel Models)

For all AirSpeed 5000 or AirSpeed 5500 2-channel model servers, there are two codec modules that must be installed prior to rack mounting your server. Depending on which 2-channel model server you have ordered, these kits provide your AirSpeed 5000 or AirSpeed 5500 server with either MPEG-2 HD or AVC-Intra hardware capabilities. They are described in the table below.

AirSpeed 5000 or AirSpeed 5500 Codec Module Kit List (For 2-Channel Models)

Codec Module Kit Name

MPEG-2 HD Codec Module Kit

This kit includes two (2) MPEG-2 HD modules to be installed on the Video I/O board.

AVC-Intra Codec Module Kit

This kit includes two (2) AVC-Intra modules to be installed on the Video I/O board.

Electrostatic Discharge Precautions

Electrostatic discharge (ESD) can damage disk drives, cards, and other parts. Avid recommends that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on your server when handling parts.

ESD and handling PCIe Cards

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Always handle cards carefully. They can be extremely sensitive to ESD. Hold cards only by their edges. After removing a card from its protective wrapper or from the server, place the card component side up on a grounded, static free surface. Use a conductive foam pad if available but not the card wrapper. Do not slide the card over any surface.

Codec Module Installation Checklist (2-Channel Models)

This checklist contains the necessary tasks required to install the codec modules on the Video I/O board in your 2-channel AirSpeed 5000 or AirSpeed 5500 Server.



Removing and Replacing the Server Main Co

Remove the Server main cover as described in the topic “Removing and Replacing the Server

Main Cover (2-Channel Models)” on page 36.

Remove the Video I/O board from the server, as described in the topic “Removing the Video I/O

Board (2-Channel Models)” on page 37.

Attach the two (2) Codec modules to the Video I/O board, as described in the topic “Attaching

the Codec Modules to the Video I/O Board” on page 41.

Replace the Video I/O board into the server, as described in the topic “Replacing the Video I/O

Board into the Chassis” on page 42.

Replace the Server main cover as described in the topic “Removing and Replacing the Server

Main Cover (2-Channel Models)” on page 36.

Perform hardware system diagnostics, as described in the topic “Performing System

Diagnostics” on page 74.

The AirSpeed 5000 or AirSpeed 5500 ensure proper cooling. However, you will need to remove the main cover to remove the Video I/O board, and add the appropriate codec modules to it.

Before removing the main cover, make sure the server is powered down, and all peripheral

devices and AC power cables are unplugged.

server must be operated with the chassis cover in place to

ver (2-Channel Models)

A nonskid surface or a stop behind the server may be needed to prevent the server from sliding

on your work surface.

To remove the server main cover:

1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on

page 35 and “Safety and Regulatory Inf

Setup Guide.

2. Unscrew the thumbscrews at the back of the unit until they are loose.

ormation” in the AirSpeed 5000 / AirSpeed | 5500

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

3. Pull the thumbscrews backwards and slide the main cover until it hits the tabs.

4. Remove the main cover and set in a safe place.

To replace the server main cover:

1. Place the main cover over the server system so that the side edges of the cover sit just outside the server system sidewalls.

2. Slide the main cover forward until it fits in place.

3. Tighten the rear thumbscrews.

4. The next step is to remove the Video I/O board. For more information, see “Removing the

Video I/O Board (2-Channel Models)” on page 37.

Removing the Video I/O Boar

In order for you to insert the Codec modules onto Video I/O board, you must first remove the V

ideo I/O board from the AirSpeed 5000 or AirSpeed 5500 2-channel model server.

For future reference, note that VIO 1 is located in the top Video I/O board slot in the chassis:

Make sure the system is offline and powered down before removing the Video I/O board.

Before you begin, make sure you have the correct information, see “AirSpeed 5000 Codec Module Kit Contents (2

To remove the VIO board from the chassis:

1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on

page 35 and “Safety and Regulatory Inf

Setup Guide.

2. Power down the server and unplug all peripheral devices and the AC power cables.

3. Remove the server main cover. For instructions, see “Removing and Replacing the Server

Main Co

Disconnect any cables attached to any add-in cards.

ver (2-Channel Models)” on page 36.

d (2-Channel Models)

Codec Module kit available. For more

-Channel Models)” on page 35.

ormation” in the AirSpeed 5000 / AirSpeed | 5500

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Two (2) Thumbscrews

Card Guide thumbscrew

5. Loosen the thumbscrews on the back cover, and slide the cover back to remove it from the chassis.

The following diagram shows the location of the two (2) thumbscrews on the rear of the server.

6. Loosen the thumbscrew on the card guide, and slide it over to remove it from the chassis.

The following diagram shows the location of the Card guide thumbscrew.

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Power Harness (yellow and black)

7. To disconnect the Video I/O board 1 (VIO 1), do the following:

a. Remove the Power Harness (yellow and black cable) from the Video I/O board.

b. Remove the two SATA (red) cables from the Video I/O board.

Before removing the SATA cables, it’s a good idea to observe how the SATA cables are connected

(Top to Top, and Bottom to Bottom)

SATA Cables (red)

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Hold Down Bracket and thumbscrew

Board Locking Bracket

Thumbscrews

8. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis.

9. Remove the Board Locking Bracket by loosening the thumbscrews, and sliding the bracket up, and out of the chassis.

10. Gently lift the Video I/O board (VIO 1) off of the riser card and out of the chassis.

11. The next step is to attach the Codec modules onto the Video I/O board.

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Standos for codec

Attaching the Codec Modules to the Video I/O Board

This topic contains information on how to attach tw

This procedure applies to both the MPEG-2 HD and the AVC-Intra codec module kits.

To attach the Codec modules to the Video I/O board:

1. Open the MPEG-2 HD, or AVC-Intra Codec Module kit that contains the codec modules that you are upgrading to, and place them on your workspace.

2. Take Video I/O board #1 (VIO 1), and place it component side up (with the standoffs showing).

o (2) codec modules to the Video I/O board.

3. Using the supplied set screws and a #2 Phillips head screwdriver, do the following:

a. Align the holes in the codec to the standoffs on the Video I/O board

b. Firmly, attach the first codec to the connector on the Video I/O board.

Codecs can only be placed one way.

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Codecs secured to Video I/O Board

c. Repeat Step 3 for the second codec.

When both codecs are screwed down to the Video I/O board, it will look like this:

4. The next step is to replace the Video I/O board (with the codec modules installed) back into the server. For more information, see “Replacing the Video I/O Board into the Chassis” on

page 42.

Replacing the Video I/O Boar

This topic contains information on how to repla

To replace the VIO board into the chassis:

1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on

page 35 and “Safety and Regulatory Inf

Setup Guide.

2. Gently replace Video I/O board (VIO 1) into the top riser card slot.

3. Replace the Board Locking Bracket back down into it’s slot, and tighten the thumbscrews.

d into the Chassis

ce the Video I/O boards in the server chassis.

ormation” in the AirSpeed 5000 / AirSpeed 5500

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

4. Reattach the SATA and Power cables for the Video I/O board (VIO 1) as follows:

a. Reattach the Power Harness (yellow and black cable) to the Video I/O board.

b. Reattach the two SATA (red) cables to the Video I/O board.

Make sure the SATA cables are connected (Top to Top, and Bottom to Bottom).

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

Hold Down Bracket

LSI Cable

Hold Down Bracket slots

5. Replace the Hold Down Bracket by sliding it back into place. Once in place, tighten the thumbscrews.

Lift the LSI cable that goes along the side of the chassis, so that the Hold Down bracket sits at

the bottom of the chassis in it’s slot, then, tighten the thumbscrews.

6. Reattach the Card guide, and tighten the thumbscrews.

When reattaching the Card Guide, make sure the Video I/O board (top) and Hydra card (bottom),

are secured in their respective slots.

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

7. (Option) Reattach any cables that were removed from any add-in cards.

8. Replace the server main cover, and tighten the thumbscrews. For more information, see

“Removing and Replacing the Server Main Cover (2-Channel Models)” on page 36.

(Option) If you want to make sure the codecs have been applied properly, as well as to make

9. sure your system’s hardware is working properly, you can perform system diagnostics before you rack mount the system. Performing system diagnostics now requires that you connect all peripheral devices, and AC power cords into the server, and power up the server, then running System diagnostics. For more information on performing system diagnostics, see

“Performing System Diagnostics” on page 74.

Oth

erwise, you can rack mount your system now, connect all peripherals, and power on the

server after it has been rack mounted, and then perform system diagnostics later.

For more information, see “Installing AirSpeed 5000 / AirSpeed l 5500

on page 46.

Hardware in a Rack”

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

The AirSpeed 5000 or AirSpeed 5500 server is designed for 19-inch (483-mm) racks and require two EIA rack units (2U), or 3.5 inches (89 mm) of rack space. The rail kit installs into rails that are between 23-inches (584.2-mm) to 31-inches (787.4-mm) inches deep.

If you plan on using the Multi I/O Expansion Panel (7020-30353-00) for multiple LTC Ins, multiple LTC Outs, and GPIO capabilities, make sure you have another one rack unit (1U), or

1.75 inches (44.5mm) of rack space available.

The AirSpeed 5000 or AirSpeed 5500 server includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the AirSpeed 5000 or AirSpeed 5500 server and the outer slide rails are mounted to the rack. Once both the inner and outer rails are in place, slide the server with the inner rails attached into the outer rails. Secure the server in the rack so it does not slide forward.

The AirSpeed 5000 or AirSpeed 5500 serveris designed to be installed horizontally in a rack. Installing the AirSpeed 5000 or AirSpeed 5500 on an angle or in a sloped console causes the internal drives to wear faster than the intended life of the drive.

To ensure the stability of the rack enclosure, start from the bottom when you install the rack components in the rack enclosure.

The following topics are available

• Rack-mount Requirements

• Positioning the Serv

• Separating the Slide Rails

• Attaching Inner Slide Rails to the Server

• Attaching the Outer Rails to a Square-Hole Rack

• Attaching the Outer Rails to

• Securing the Server in a Rack

• (Option) Installing the Multi I/O Expansion Panel in a Rack

er in the Rack

a Round-Hole Rack

Rack-mount Requirements

• Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

• Reduced Air Flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Airflow is from the front of the server to the rear. Make allowances for cooling air to be available to the front panel surface and no restrictions at the rear.

• Mechanical Loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid AirSpeed 5000 or AirSpeed 5500 servers are extended on the sliding rails.

• Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

• Reliable Grounding — Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, use of power strips).

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

• Inside Enclosure Access — If you want to extend the enclosure, and remove the top cover, you must allow 0.5 in (1.3 cm) clearance on top of the enclosure for cover removal.

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

5/8 in

1/2 in

2U1 3/4 in

1 3/4 in

Baseline position is between two 1/2 inch holes.

Rack mounting rail hole spacing

EIA rack unit

Rack mounting rail

Outer slide rail bracket assembly

Avid AirSpeed 5000 front panel mounting holes

Avid AirSpeed 5000 / 5500 ServerAvid AirSpeed 5000 / 5500 Server

Positioning the Server in the Rack

The following information helps you decide where to install the Avid AirSpeed 5000 or AirSpeed 5500 in the rack.

To position the server in the rack enclosure:

t Select a position in the rack where the AirSpeed 5000 or AirSpeed 5500 server is at the

proper baseline position.

Positioning the Avid AirSpeed 5000 l AirSpeed 5500

Separating the Slide Rails

You need to separate the slide rails and attach the inner “movable” section to the File Gateway server and the outer “fixed” section to the rack rails.

To separate the slide rails:

1. Slide the slide rail completely open.

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

2. Press the spring clip on the inner slide rail as shown in the illustration.

The blowup of the spring clip shown in the illustration is on the bottom side of the slide rail.

Separating the Slide Rails

3. Pull and separate the two halves.

4. Repeat these steps to separate the second slide rail.

Attaching Inner Slide Rails to the Server

Attach the inner slide rails that were separated from the outer slide rails to the Avid AirSpeed 5000 or AirSpeed 5500 server.

To attach the inner slide rails:

1. Position the inner slide rail against the side of the server so that the screw holes are toward the rear of the server, and front of the slide rail fits over the tab at the front of the server.

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

2. Secure the inner slide rail to the server with two of the small screws.

You might find more screws in the rail kit than is needed, and described in this procedure.

Attaching the Inner Slide Rails

3. Repeat this procedure to attach the other inner slide rail on the other side of the server.

Attaching the Outer Rails to a Square-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 48), perform the following procedure. If your mo “Attaching the Outer Rails to a Round-Hole Rack” on page 52.

To attach the outer slide rails to the rack with square holes:

1. Align the outer slide rail bracket assembly with the front rack-mounding holes.

You should have someone helping you hold the slide rails level while you are positioning them in

the rack.

unting rails have round holes, see

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

2. Slide the square tabs through the holes in the front, vertical rack-mounting rail.

Positioning the Outer Slide Rail with the Front Rack-Mounting Rail

3. Push the outer rail towards the outside of the rack, to secure the outer rail in place

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Adjust the outer slide rail bracket assembly to the rear mounting rail.

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

Securing the Outer Slide Rail to the Rear Rack-Mounting Rail

6. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Attaching the Outer Rails to a Round-Hole Rack

After separating the slide rails as previously described (see “Separating the Slide Rails” on

page 48), perform the following procedure. If your mo

need to clip on the Round Hole adapter.

The Round Hole adapters are packaged in a small bag located inside a bag of cables in the

accessory tray/box of the overpack box.

unting rails have round holes, you first

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

Round hole adapter

Outer slide rail bracket assembly

Bracket assembly tabs

To attach the outer slide rails to the rack with round holes:

1. Locate the four Round Hole adapters (which ship in the accessory kit's plastic bag, not in the rack mount kit box) and position the adapter on the end of the outer slide rail bracket assembly as shown in the following illustration.

Attaching the Round Hole Adapter to the Bracket Assembly

2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration.

Positioning the Round Hole Adapter

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the Round Hole adapter is over the rack rail.

You should have someone helping you hold the slide rails level while you are positioning them in

the rack.

Insert the Outer Slide Rail to the Front Rack-Mounting Rail

4. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting rail, into the bracket. If the rack holes are different size, you need to supply your own screws

Securing the Outer Slide Rail to the Rack-Mounting Rail

5. Adjust the outer slide rail bracket assembly to the rear mounting rail.

Rack enclosure front mounting rail

1 of 4 screws

6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.

Securing the Server in a Rack

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

You should have someone helping you lift the Avid AirSpeed 5000 or AirSpeed 5500 server while you are positioning it into the slide rails.

To secure the Server to the rack enclosure:

1. Lift and position the server so that the inner slide rails (secured to the server) are aligned with the outer slide rails secured to the rack.

2. Push the front of the server flush against the front mounting rail. The holes in the Avid AirSpeed 5000 or AirSpeed 5500 server front panel align with the holes in the front mounting rail.

3. From the front of the rack enclosure, insert the large screws through the AirSpeed 5000 or

AirSpeed 5500 server and front mounting rail, and tighten.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Front Panel Screws

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

RS-422

LTC

OUT

1 2 3

GPIO

EXPANSION

AIRSPEED 5000

REF

(Option) Installing the Multi I/O Expansion Panel in a Rack

This topic contains information on how to install the Multi I/O Expansion Panel in a rack. Depending on your signal needs for your site, you must decide whether to use the Multi I/O Expansion Panel.

The included Multi I/O Expansion Panel (7070-30353-00) is required if you plan to use any of the following functionality:

•GPIO

•LTC Output

• More than 1 LTC Input

Make sure you have at least 1RU of rack space available prior to installing.

To install the Multi I/O Expansion Panel to the rack enclosure:

1. Lift and position the Multi I/O Expansion Panel so that the rack-mount brackets on the Panel are aligned with the rear outer rack rails.

2. Position the front of the switch flush against the rear mounting rails so that the holes in the bracket align with the holes in the rear mounting rails.

3. From the rear of the rack enclosure, secure the Panel to the rack with the large screws included with the Panel.

You can use your own rack hardware if your rack has square holes or unique fasteners.

Installing the Drives in the Server

Fault LED (red)

Power/Activity LED (blue)

Drive lock

Drive carrier latch

This topic contains information on inserting drives in the AirSpeed 5000 or AirSpeed 5500 server.

The drives that were shipped with this server are pre-configured for use with this server only.

Therefore, when installing the drives, make sure to use these drives only.

To install a drive in the AirSpeed 5000 or AirSpeed 5500 server:

1. Locate the data drives that came with your AirSpeed 5000 or AirSpeed 5500 server.

2. Select one drive.

3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier.

4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server.

Installing the Drives in the Server

When you are installing drives in the Avid AirSpeed 5000 or AirSpeed 5500 server, begin the

installation at the bottom of a column of drives. Make sure the first drive you install is level and flat as you insert it into the server.

Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the server, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier.

5. Slide the drive into the open drive slot in the serv

6. Push the handle into the drive carrier. This seats the drive in the server. You’ll hear a click

7. Repeat steps 2 to 6 for the remaining drives.

er until it stops. Approximately 1/2 inch of

the drive carrier should be outside the server.

when the drive is fully seated and the handle latches in place.

Cabling the Server

Once the AirSpeed 5000 or AirSpeed 5500 server is securely installed in the rack, and the drives are installed, you are now ready to connect the appropriate cables to the rear panel of the server to the external devices for your particular site. This section contains the cabling diagrams and instructions for your AirSpeed 5000 or AirSpeed 5500 server.

Cabling the Server

Do not connect the AirSpeed 5000 or AirSpeed 5500 server to your Avid ISIS environment until you have assigned it a new unique IP address.

The following sections describe the cabling and co or AirSpeed 5500 server:

• AirSpeed 5000 / AirSpeed l 5500 Server Connection Information

• Multi I/O Expansion Panel Connection Information

• Connecting SDI Video Inputs and Outputs

• Connecting Video Reference

• Connecting LTC

• Converting BNC Connec

• Connecting Ethernet

• Connecting Serial

• Connecting a GPIO Device

• Connecting a Keyboard, Monitor, and Mouse

• Connecting the Power Cords

• Turning On the Server

tors to XLR

nnection information for the AirSpeed 5000

Cabling the Server

System drives

LSI Mega RAID Controller

Video I/O Cards

Multi I/O Expansion Card

Serial port (not used)

Intel Pro 1000 1Gb Ethernet ports

USB ports

Video port

Power Connectors

LAN1

LAN2

LAN3

LAN4

Intel 82574L Gigabit Network Connection

AirSpeed 5000 / AirSpeed l 5500 Server Connection Information

The rear panel Avid AirSpeed 5000 or AirSpeed 5500 server provides access to the power supplies, system drives, video (VGA) port, 1 gigabit (Gb) Ethernet ports, and six USB ports for the keyboard, mouse, and so on. The Serial port is not used.

The following illustration shows the rear panel of the AirSpeed 5000 or AirSpeed 5500

4-channel model server. Two channel model severs do not contain the bottom Video I/O card.

AirSpeed 5000 / AirSpeed l 5500 Server - Rear Panel

Multi I/O Expansion Panel Connection Information

LTC Out Ports

RS-422 Ports

RS-422

GPIO

EXPANSION

AIRSPEED 5000

5 6

REF

LTC

OUT

1 2

1 2 3

GPIO Port

Genlock (Reference)

Multi I/O Expansion Ports

LTC In Ports

These ports are not used

MULTI I/O

The included Multi I/O Expansion Panel is required if you plan to use any of the following functionality:

•GPIO

•LTC Output

• More than 1 LTC Input

Multi I/O Expansion Panel - Rear View

For more information, see “Connecting to the Multi I/O Expansion Ports on the Server” on

page 61.

Cabling the Server

Connecting to the Multi I/O Expansion Ports on the Server

Make sure there is adequate space to run and connect the Multi I/O Expansion cables to the rear of the unit. Since, there is no power connection on the Multi I/O Expansion Panel, simply connect it to the server chassis using the two Multi I/O Expansion cables that were supplied with your server.

Do one of the following:

t If your site requires GPIO, and/or multiple LTC INs and OUTs, use the Multi I/O Expansion

SCSI cable (7070-30405-00) and the Multi I/O Expansion DVI cable (7070-30406-00), as shown in the following illustration to connect the Multi I/O Expansion panel to the AirSpeed 5000 or AirSpeed 5500 server:

Cabling the Server

Once you have connected to the Multi I/O Expansion Panel, you connect your GPIO, LTC and

Serial sources directly to it.

t If your site does not require GPIO, or additional LTC capabilities, you can use the Reference

and LTC breakout cable (7070-30344-00), and the Serial Breakout cable (7070-30394-00), as shown in the following illustration, to connect to the Multi I/O Expansion Ports on the rear of the server:

Connecting SDI Video Inputs and Outputs

Cabling the Server

The SDI Video connections are marked on the rear of the server. The following procedures describe which connector to use to connect SDI Video Input, SDI Video Outputs, and Auxiliary Monitor Outputs.

For more specific information, see the following topics:

• “Connecting SDI Video Inputs” on page 63

• “Connecting SDI Video Outputs” on page 63p

• “Connecting Video Reference” on page 66

Connecting SDI Video Inputs

Video IN 1

Video IN 2

Video IN 4

Video IN 3

Multi I/O Expansion Card

Cabling the Server

The four SDI Video Input connections are ma

Both AirSpeed 5000 and AirSpeed 5500 2-channel model servers only contain one Video I/O

card. Therefore, the Video IN 3 and Video IN 4 connections are not available on 2-channel model servers.

The following illustration shows the server.

To connect SDI video input cables:

1. Ensure that you have the proper SDI video (75 ohm-rated) interface coaxial cables available.

2. Connect the SDI input signal to an incoming SDI input (one of the four labeled Video IN 1-4 in the diagram) on the server.

location of the SDI IN video connectors on the rear of the

rked on the rear of the server.

Connecting SDI Video Outputs

Both AirSpeed 5000 and AirSpeed 5500 2-channel model servers only contain one Video I/O

card. Therefore, the Video IN 3 and Video IN 4 connections are not available.

3. Connect the other end of all SDI input cables to your devices that are sending the input

gnal to the server.

Each Video I/O card contains two Video Inputs, two Video Outputs, and two Auxiliary outputs.

e four SDI Video Output connections (two on each Video I/O Card) are marked on the rear of

Th the server.

Both AirSpeed 5000 and AirSpeed 5500 2-channel model servers only contain one Video I/O

card. Therefore, the Video OUT 3 and Video OUT 4 connections are not available.

Cabling the Server

Video OUT 1 Video OUT 2

Video OUT 4

Video OUT 3

Multi I/O Expansion Card

The following illustration shows the location of the SDI OUT video connectors on the rear of the server.

To connect SDI video output cables on the chassis:

1. Ensure that you have the proper SDI video (75 ohm-rated) interface coaxial cables available.

2. Connect the SDI output signal to an outgoing SDI output (one of the four labeled Video OUT1-4 in the diagram) on the server.

Both AirSpeed 5000 and AirSpeed 5500 2-channel model servers only contain one Video I/O

card. Therefore, the Video OUT 3 and Video OUT 4 connections are not available.

Connecting Auxiliary Monitor Outputs

3. Connect the other end of all SDI output cables to your de signal from the server.

The four Auxiliary Monitor Output connections are used to connect an auxiliary device, such as a monitor.

Both AirSpeed 5000 and AirSpeed 5500 2-channel model servers only contain one Video I/O

card. Therefore, the Monitor OUT 3 and Monitor OUT 4 connections are not available.

Four (4) 1.0/2.3 to BNC adapter cables (7070-30387-00) are provided for connecting Monitor

tputs.

You must use these cables.

marked on the rear of the server. They are

vices that are receiving the output

Cabling the Server

Monitor OUT 1

Monitor OUT 2

Monitor OUT 4

Monitor OUT 3

The following illustration shows the location of the Auxiliary Monitor Output connectors on the rear of the server.

To connect Auxiliary (1.0/2.3) to BNC cables:

1. Connect one end of the Auxiliary (1.0/2.3) to BNC adapter to one of the Monitor Outputs (labeled Monitor OUT 1-4 in the diagram) on the rear of the server.

Both AirSpeed 5000 and AirSpeed 5500 2-channel model servers only contain one Video I/O

card. Therefore, the Monitor OUT 3 and Monitor OUT 4 connections are not available.

2. Connect the other end of the Auxiliary (1.0/2.

3) to BNC adapter cables to an auxiliary output device, such as an output monitor for the channel that you want to receive the output signal from the server.

Connecting Video Reference

This topic contains information on how to connect Video Reference to the rear of the AirSpeed 5000 or AirSpeed 5500 server. Depending on your site’s needs, there are two methods to connect video reference to your server.

To connect video reference to the server:

1. Connect the Reference and LTC Breakout Cable (7070-30344-00), as shown in the following illustration, to the Multi I/O Expansion card on the rear of the server.

2. Connect one of the REF connectors to a composite video reference source (house reference, blackburst, or tri-level) to one of the reference input connectors.

Cabling the Server

3. (Option) If the server is the last device in your reference loop, terminate the remaining Ref Loopthrough connector with a 75 ohm-rated terminator. If the server is in the middle of your reference loop, connect the remaining REF IN connector to the next device’s reference input.

Connecting LTC

This topic contains information on how to connect LTC to the AirSpeed 5000 or AirSpeed 5500 server. Depending on your site’s needs, there are two methods to connect LTC to your server.

No matter what choice you have decided on (cable or Multi I/O Expansion Panel), the LTC signal will always be the same.

To connect LTC to the server:

t If you only have one LTC signal, do the following:

a. Connect directly to the server using the Reference and LTC Breakout cable

(7070-30344-00).

b. (Option) If using LTC IN, connect the LTC IN connector to a valid LTC IN source.

t If you require multiple LTC Inputs, do the following:

a. Connect to the Multi I/O Expansion panel.

b. Connect up to four (e.g., one for each channel) LTC IN sources (e.g., analog audio

source, TOD system clock, or as a video source for the time-based recordings) to the LTC IN ports on the Multi I/O Expansion Panel.

One of these LTC IN ports could be used for a TOD source.

c. Connect up to four (e.g., one

on the Multi I/O Expansion Panel.

for each channel) LTC OUT sources to the LTC IN ports

Converting BNC Connectors to XLR

On the AirSpeed 5000 or AirSpeed 5500 server, the LTC OUT connections require BNC. However, if you want to convert from a BNC connection to an XLR connection, you must purchase BNC to XLR adapters. Any subsequent wiring should be done as follows.

To convert BNC to XLR:

1. Select a BNC to XLR adapter that conforms to IEC 60268-12 (formerly IEC 268-12) section 6 under the application of a “Single channel (unbalanced)” connection data.

Cabling the Server

2. Once you have obtained the correct adapter, it should be wired as follows:

a. Connect XLR pin 2 to the center conductor of the BNC.

b. Connect XLR pins 1 and 3 to the shield of the BNC.

For more information on the XLR pinouts, see the following diagram:

Connecting Ethernet

Intel Pro 1000 1Gb Ethernet ports (Used to connect to Shared Storage (ISIS))

LAN1

LAN2

LAN3

LAN4

Intel 82574L Gigabit Network Connection

The AirSpeed 5000 or AirSpeed 5500 server comes equipped with four 1 Gigabit Ethernet ports. Although all four are functional, we currently support the use of two ports (GigE Ports labeled LAN3 and LAN4) in a redundant configuration for Shared storage (ISIS).

For more information on connecting the AirSpeed 5000 or AirSpeed 5500 server as an ISIS 5000 or ISIS 7000 client in a dual port network, refer to the topic “Dual Port Network Connections” in the Avid ISIS Client Guide.

To connect the Ethernet:

1. Your Ethernet switch should be rack mounted. Leave adequate room at the front for cables and at the back for air circulation.

2. Locate Category 5E, 6, or 6A Ethernet cable(s).

3. For connecting to Shared storage (ISIS), only use the two right-most Ethernet cable to the ports labeled Port 3 (LAN3) or Port 4 (LAN4) on the back of the server. The other ports can be used for other Ethernet applications.

The two right-most ports (3 and 4) are the Intel Pro 1000 1Gb network ports and labeled LAN3,

and LAN4.

Cabling the Server

The two left-most ports 1 and 2, labeled LAN1 and LAN2 can be used for other purposes.

4. Attach the other end of the Ethernet cable to any 1 Gb port on your ISIS storage network.

Connecting Serial

The following topic describes how to connect a serial controller device (such as an automation system or edit controller) to the AirSpeed 5000 or AirSpeed 5500 server or the Multi I/O Expansion Panel.

For details on each RS-422 connector with signals, see “RS-422 Serial Remote DB9 Connector

Specifications” on page 129.

Cabling the Server

The remote ports can be to

- VDCP protocol

Do one of the following:

t If you are not using the Multi I/O Expansion Panel, you can connect directly to the AirSpeed

5000 or AirSpeed 5500 server as follows:

a. Using the Serial Breakout (DB-9) cable (7070-30394-00) as shown in the following

illustration, connect the SCSI end of the cable to the SCSI port in the Multi I/O Expansion Card on the rear of the server.

b. Connect the other ends of the Serial Breakout (DB-9) cable to your RS-422 devices.

remotely control via:

t If you are using the Multi I/O Expansion Panel, assuming it’s already connected to the

RS-422 Ports

RS-422

GPIO

EXPANSION

AIRSPEED 5000

5 6

REF

LTC

OUT

1 2

1 2 3

server, simply connect your RS-422 devices directly to the RS-422 ports on the Multi I/O Expansion Panel as follows:

a. Using a serial cable, connect it to one of the RS-422 ports, as shown in the following

illustration:

If your Automation device uses an RJ45, you need to supply an RJ45 to DB9 converter to connect

to the Multi I/O Expansion Panel.

b. Connect the other end of the serial cables to your RS-422 devices.

Connecting a GPIO Device

The following topic describes how to connect a GPIO device to the AirSpeed 5000 or AirSpeed 5500 server via the Multi I/O Expansion Panel.

Cabling the Server

For more information on GPIO specifications, see “Connector Pinouts and Connections” on

129.

page

To connect a GPIO device:

1. Connect your GPIO device directly to the GPIO port on the Multi I/O Expansion Panel:

2. Connect the other end of the cable to your GPIO device.

Connecting a Keyboard, Monitor, and Mouse

You need to provide a standard USB compatible keyboard, monitor and mouse to access the AirSpeed 5000 or AirSpeed 5500 server. The keyboard and mouse plug directly into either of the USB ports on the rear of the chassis. Or, if you have a splitter, you can connect both to one USB connecter and leave the other USB connectors open for other purposes (such as connecting a removable USB hard drive).

When installed in a rack with several servers, an optional KVM switch can also be used. The keyboard, monitor, and mouse connections use the same ports described in the following procedure. Follow the instructions supplied with your KVM switch. You need to supply KVM cables that are compatible with your KVM switch.

There are four USB ports on the rear of the server. When you purchase your KVM switch, make

sure it includes a USB adapter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the server.

To connect a keyboard, monitor, and mouse to the server:

1. Install your KVM switch in a suitable slot next to the AirSpeed 5000 or AirSpeed 5500 server in the rack.

You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack. These items are optional and can be purchased locally or from Avid.

2. Attach the VGA connector on the monitor cable to the VGA port on the back of the server. Secure the connector with the thumbscrews on the connector. For exact locations, see “Avid

eed 5000 / AirSpeed | 5500 Server - Rear Panel” on page 27.

AirSp

(Option) If you have a PS/2 style keyboard and/or mouse, you must provide a PS/2 to USB adapter cable.

4. Insert the other end of the USB adapter cable into one of the USB connectors on the back of the server.

Connecting the Power Cords

Power Supply 2

LAN1

LAN2

LAN3

LAN4

Power Supply 1

The last step you must perform when cabling up your AirSpeed 5000 or AirSpeed 5500 server is to connect the power cords. Two U.S. IEC power cords are shipped with the unit. If your local power distribution is not compatible with the supplied cords, you must provide your own IEC power cables that are compatible with your country’s power system. The power connector accepts 100 to 240 Vac, 50/60 Hz.

To connect power:

1. Attach the power cords to both power receptacles on the rear of the server.

2. Connect the other end of both power cords to a properly grounded stable power source.

Connecting the Power Cords

The system will power on after you connect the first power supply. The Monitor application will also automatically launch.

Once powered on, you must set up your system. For more information, see “Turning On the

er” on page 73.

Serv

For maximum power protection, Avid recommends a surge protected un-interruptible power supply (UPS).

Turning On the Server

When you turn on the power to your AirSpeed 5000 or AirSpeed 5500 server, you must do it in the following order so that it will see all of its connected components.

To turn on the power for each component:

1. Make sure to turn on the power to the KVM switch (if using one).

2. Make sure you have all your network cables connected before you load the AirSpeed 5000 software.

3. Push the power button at the top left on the front of the your server.

4. Wait for the Windows operating system to load before you attempt to use the Avid AirSpeed 5000 software.

5. Log onto the server.

Log on as amsuser and type is-admin as the password.

6. Your next step is to perform system diagnostics healthy and working properly.

Turning On the Server

to make sure your system hardware is

For information on performing system diagnostics, see “Performing System Diagnostics” on

page 74.

Performing System Diagnostics

The AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the Avid-specific hardware components present on the AirSpeed 5000 or AirSpeed 5500 server. Specifically, the diagnostic program can be used to verify that the Avid hardware is working properly and it can confirm compatibility with external audio and video devices.

Quit all applications before running the diagnostic program.

To access the diagnostic tool, do one of the following:

•

Navigate to C:\Program Files (x86)\Avid\ AirSpeed\Utilities\DiagnosticUtilities, and select Airspeed5000Test.exe.

• From the desktop, locate the Support Apps folder, and select Airspeed5000Test.exe.

When you start the diagnostic program, it searches the system for the attached Avid hardware and product software. Once the diagnostic program starts, it identifies the product and displays the information at the top of the Diagnostic window.

Once the diagnostic window is open, the diagnostic program is ready to run. For information on starting the Diagnostic program, see “Starting the Hardware Test” on page 78.

Performing System Diagnostics

hapter includes the following topics:

This c

• Diagnostic Window Explained

• Reviewing Hardware Information

• Starting the Hardware Test

• Playing a Video Frame

• Capturing from an External Video Source

• Testing Audio Outputs

• Capturing from the Play Frame Video (Loopback Mode)

• Testing Disk Performance

• Testing the SDI Raw Feed

• Viewing Error Logs

• Diagnostic Test Failed

Diagnostic Window Explained

The diagnostic window is divided into following sections:

• The Information section displays revision and identification information about the Avid hardware, including Base Board Information, and VIO Board information.

• The Hardware Test allows you to select the loopback cables that are connected to your system. When one of these cables is selected for testing, the required connection information is displayed in the Required Connections area. If the test fails, the log information and error reporting displays in a separate Information Window. Red text indicates a failed component, green text indicates a passed component.

• The Video section allows you to choose your video format, Play Frame, and Capture source to test the video output or input for Play and Capture.

• The Audio section allows you to select the Audio and Frequency to test the audio outputs.

• The Disk Performance section allows you to perform additional disk performance tests as instructed by Avid Customer Support Representatives.

• The SDI Raw Rec/Play section allows you to test the SDI Raw feed for both record and playout.

Performing System Diagnostics

Reviewing Hardware Information

The Information section of the Diagnostic window displays hardware information.

To check the hardware information:

1. Navigate to C:\Program Files (x86)\Avid\Avid AirSpeed\Utilities\DiagnosticUtilities, and select Airspeed5000Test.exe. Or, from the desktop, locate the Support Apps folder, and select Airspeed5000Test.exe

The Avid AirSpeed 5000 Hardware Test dialog box opens. The version shown in the title bar following screen example is [00.32]. You might have a later version, and therefore, your values might be different.

AirSpeed 5000 or AirSpeed 5500 2-channel model servers only contain a single Video I/O card

(Card 1). Therefore, they would not display information for Card 2.

Performing System Diagnostics

2. Click the Information icon.

A text editor opens and displays the information as follows:

Multi I/O Expansion Card

- Serial Number

- Part Number

- FPGA_N Revision

- CPLD_N Revision

Video I/O Card (for Slot 1 and Slot 2)

- Serial Number

- Part Number

- FPGA_C Revision

- CPLD_N Revision

- Codec Slot 1 - If your server is an AirSpeed 5000 model (with older MSQ201 codecs),

“MPEG-2” displays. If your server is an AirSpeed 5500 model (with newer MSQ211 codecs), “MPEG-2/XAVC” displays.

- Codec Slot 2 - If your server is an AirSpeed 5000 model (with older MSQ201 codecs),

“MPEG-2” displays. If your server is an AirSpeed 5500 model (with newer MSQ211 codecs), “MPEG-2/XAVC” displays.

This information is saved in text format as a .log file. You can open the saved file with any text editing application and print it. See the topic “Viewing Error Logs” on page 88

nformation about the .log file.

for more

Starting the Hardware Test

The core test verifies the baseboard and VIO board information. If you want, you can run additional tests by connecting loopback cables to their respective input signals.

To begin testing:

1. Click the Hardware Tests icon.

The Hardware Tests section opens.

Performing System Diagnostics

2. (Optional) To run additional tests, connect all the required external cables.

3. (Optional) Select the cables you connected and the additional tests you want to run from the “Select loopback cables installed” list.

After you select the external cable installed, the required connections section displays information about where to connect the cable. Verify that you have connected the cable to the correct connections.

4. Click Start.

The test runs. Information about the test and a status bar appear.

After the test sequence is finished, a Passed or Failed display appears in red or green. Green indicates the test sequence has passed. Red indicates the test has failed.

Playing a Video Frame

Playing a video frame allows you to test the video signal and configures the hardware to play a video image from the 8 outputs. The video image appears in the Video display.

To play a video image:

1. Click the Video icon.

The Video section opens.

Performing System Diagnostics

2. Click Play, and deselect Capture if it is selected.

3. In the Format field, select the video format that you want to test.

4. Select the Play Frame. Options are:

t Color Bars

t Sweep Pattern

t Test Image

5. Click Start Video.

The video appears in the Video Display window, and appears in all other video outputs.

6. To stop play at any time, click Stop Video.

Capturing from an External Video Source

You can test capture and display video from a selected source.

To capture video:

1. Click the Video icon.

The Video section opens, and the video image appears in the Video display.

Performing System Diagnostics

2. Click Capture, and deselect Play if it is selected.

3. In the Format field, select the video format that you want to test.

4. Select a capture source from the Capture Src list.

5. Click Start Video.

The video appears in the Video Display window.

6. To stop play at any time, click Stop Video.

Testing Audio Outputs

Audio testing allows you to configure the hardware to play audio tones from all of the audio output ports.

To play audio:

1. Click the Audio icon.

The Audio section opens.

Performing System Diagnostics

2. Select the Audio tone:

t Count_16

t Lo_1kHz

t Hi_1kHz

3. Select the Frequency (48kHz).

Performing System Diagnostics

4. Click Play Audio.

The audio tone plays. You will hear the spoken number of the audio channel.

5. To stop audio at any time, click Stop Audio.

The video appears in the Video Display window, and appears in all other video outputs.

Capturing from the Play Frame Video (Loopback Mode)

If you connect the video source input to the matching video play output with a loopback cable, you can capture the frame and display it in the Video Display window.

To capture video:

1. Click the Video icon.

2. Click Play, and then click Capture.

3. Connect the loopback cable.

4. Select a video format:

t HD_1080I_2997FPS

t HD_1080I_25FPS

t HD_720P_5994FPS

t HD_720P_50FPS

t SD_NTSC_486

t SD_PAL_576

5. Select a capture source from the Capture Src list.

6. Click Start Video.

The video appears in the Video Display window.

The frame that is captured from the selected source connected to the output appears in the Video display window.

7. To stop play at anytime, click Stop Video.

Testing Disk Performance

Disk performance testing is designed to help Avid Customer Support Representatives investigate potential disk performance errors and issues. Depending on the nature of your failure, you might be asked to run these tests to provide information about specific problems.

Basic tests are already included in the Hardware Tests tab.

To test disk performance:

1. Click the Disk Performance icon.

The Disk Performance section opens.

Performing System Diagnostics

2. Type information in the fields as specified by Avid Customer Support Representatives only.

Testing the SDI Raw Feed

This topic contains information on how to test the SDI Raw feed to determine if it is connected and working correctly, or to help Avid Customer Support Representatives investigate potential errors and issues.

This tool is designed to help diagnose potential issues with the SDI stream. For example, using this diagnostic tool, you can record a short video clip and supply Avid with the media in an SDI raw format.

When running this test, the files generated are a raw SDI stream. This means these files can become very large, very quickly. Therefore, it is recommended that you create shorter clips (less than 30 seconds each) if possible.

Before you begin the procedure, you must check your Video input and output connections on your server to make sure they are connected as follows:

• The Video input/SDI BNC should be connected to the output of the system that is to be recorded from.

• The Video output/SDI BNC should be connected to a monitor for test purposes.

Performing System Diagnostics

After running other hardware tests, we recommend that you power-cycle your AirSpeed server before running the SDI Raw Feed test described in this topic. This will ensure all components are properly initialized for this specific tool.

To test the SDI Raw feed:

1. Click the SDI Raw Rec/Play icon.

The SDI Raw Rec/Play section opens.

Performing System Diagnostics

2. In the Select mode drop list, select Rec/Play pass-thru.

3. Click Start.

The output of the AirSpeed 5000 or AirSpeed 5500 server should show what is connected to the input. This confirms that the server is receiving a valid video/SDI input signal and able to loop it through to the output.

4. Stop the video/SDI loop through by selecting Stop SDI.

If the loop through was successful, the system is now ready to capture uncompressed video/audio.

5. In the Select mode drop list, select Record to file.

6. Click Start.

The Save File dialog box opens:

Performing System Diagnostics

7. Do the following in the Save File dialog box:

a. In the left pane, select the Media (E:) drive as the drive that will store the media.

The Save as type field, displays Select File (E: Drive) (*).

b. In the File name field, type the file name for the uncompressed capture/record of video

and audio (e.g., Tes t 1).

c. Click Save to start the uncompressed capture of media.

The video begins recording to the location and file specified.

Once recording has begun, the incoming SDI stream will record all events in the SDI stream, including changes made using video/audio switchers and other routing changes. These changes may impact the SDI signal in unexpected ways, and can affect the operation of the

AirSpeed system.

8. After the effect has completed, the capture/record can be stopped by clicking Stop SDI.

After performing a data capture, the file can be played back.

9. In the Select mode drop list, select Play from file.

10. Click Start.

The Open File dialog box opens:

Performing System Diagnostics

11. Do the following in the Open File dialog box:

a. Select the “E:” drive as the source of the file.

b. Select the file (e.g., test1) that you want to play. The name appears in the File name

field.

c. Click Open to start the playout of the recorded media.

At this point, the recorded raw media plays out at the output of the AirSpeed 5000 or AirSpeed 5500 server as an SDI stream.

When the playback is complete, the “Stop SDI” button returns to “Start”.

Performing System Diagnostics

Performing this procedure creates large files. If left on your server, these files can consume much

needed space on your hard drive. Therefore, we recommend that you remove these files from your server to free up space. To do so, simply copy any files created by the SDI raw test to external storage, and then delete the local copy from your server.

If the video output does not appear properly, or you experience other problems, power-cycling the system should resolve these issues. Then, return to Step 1, and test the SDI Raw feed again.

Viewing Error Logs

If an error is detected during a test, information about the error is recorded to the log file. The board information along with the log file is saved in the a .txt file.

To navigate to the log file, go to C:\Program Files (x86)\Avid\AirSpeed\Utilities\DiagnosticUtilities\DIAG_LOG_FILES.

The name of the log file is AED_LOG_YBBKxxxxxx.TXT (where YBBKxxxxxx is the board serial number). The log records the results each time the diagnostics are performed. To start a clean log file, rename, delete or move the current .txt file.

The log file displays the following:

• The name of the test

• If it passed or failed

• If it failed and why it failed

• The time and date that it failed

To view the error log:

t Browse to the .txt file and double-click the file icon. A text editor will open and display the

information. Print this file from the application if you want a hard copy.

Diagnostic Test Failed

If a test fails, check the following and run the diagnostics again before contacting your Avid representative.

Do the following to resolve the problem:

1. Check that all other applications are closed.

2. Reseat all external cables. Make sure you have connected the appropriate cable for the test you are running.

3. Quit the diagnostic application and restart it.

Performing System Diagnostics

4. Run the diagnostics again.

5. If you still are having problems, power cycle the CPU.

This power cycles the Avid hardware.

6. Run the diagnostics again.

7. If the failure persists, save the log file and contact your Avid representative.

8. Your next step is to install and configure your system software.

For information on how to install and configure your system software, see “Installing the

Software” on page 62.

3 Configuring the Server for Your Network

This chapter describes network and Windows operating system parameters that need setting along with instructions on how to configure your AirSpeed 5000 or AirSpeed 5500 server for your network.

Once you have cabled up your server, and the system is powered on, you must configure your operating system and set up your shared storage (for Interplay Production and Team modes). Once that is done, assign an IP address, and activate your Operating System.

Your server ships with the Windows 7 Embedded 64-bit operating system installed. If you need to re-image the operating system (OS) drives with the Windows operating system see

“Re-imaging Your System

Log on as amsuser and is-admin as the password.

Some USB flash devices might not appear in a Safely Remove Hardware dialog box even though

they are plugged in. In addition, it might take several seconds for a USB device to be available to the system.

This chapter contains the topic “Network Configuration Checklist” on page 90.

” on page 105.

Network Configuration Checklist

The following table provides a checklist of tasks that must be performed when configuring the AirSpeed 5000 or AirSpeed 5500 server for your network.

The Monitor application will be minimized at the Taskbar. Before beginning any system

maintenance, be sure to close the Monitor application. When closing the Monitor application, you will see a dialog box asking you to confirm that you want the AirSpeed 5000 application(s) closed. By selecting ‘Yes’, the AirSpeed 5000 application will be closed and will not restart automatically.

Network Configuration Checklist



Set the date, time, and time zone, as described in the topic “Setting the Date, Time, and Time

Zone on the Server” on page 91.

Specify the computer name, as described in the topic “Specifying a Computer Name” on

page 91.

Verify your network connection (IP address), as described in the topic “Assigning an IP

Address” on page 92.

Activate your Windows operating system, as described in the topic “Activating Your

Windows 7 Operating System” on page 93.

Determine your network port requirements, as described in the topic “Network Port

Requirements” on page 92.

Obtain and install the LSI MegaRAID Storage Manager software as described in the topic

“Install the LSI MegaRAID Storage Manager Software” on page 94.

(Optional) If you want to disable Ethernet ports, do so before you activate any licenses on the server. For more information, see the topic “(Optional) Disabling Ethernet Ports” on

95.

page

(Optional) Create a Windows User account on the server, as described in the topic

“(Optional) Creating a Windows User Account” on page 95.

(Optional) Add a user as Administrator to the SQL database, as described in the topic

“(Optional) Adding a User as Administrator to the SQL Database” on page 97.

Setting the Date, Time, and Time Zone on the Server

You need to correctly set the date, time, time zone, and daylight saving time option on each Avid AirSpeed 5000 or AirSpeed 5500 server.

To set the date, time, time zone, and daylight saving time option on the server:

1. Log onto the server.

Log on as amsuser and type is-admin as the password.

2. Click the time in the taskbar.

Network Configuration Checklist

The Dat

3. Click Change date and time settings.

4. In the Date and Time tab, click the Change date and time button.

5. Set the date and time.

6. Click OK to close the Date and Time Settings dialog box.

7. Click the Change time zone button.

8. Set the time zone for the location of the AirSpeed 5000 or AirSpeed 5500 server.

9. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time.

10. Click OK to close the Time Zone Settings dialog box.

11. Click OK to close the Date and Time dialog box.

e/Time Properties dialog box opens.

Specifying a Computer Name

Your AirSpeed 5000 or AirSpeed 5500 server has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid AirSpeed 5000 system.

To specify a computer name:

1. Right-click the computer icon on the desktop, and select Properties.

The Control Panel/System dialog box opens.

2. Click Change settings.

3. In the Computer Name tab, click the Change button.

4. Type the new name of the Avid AirSpeed 5000 or AirSpeed 5500 server in the Computer name text box.

5. (Option) Depending on how the server will be configured for your site, you need to determine if you need to select the Domain or Workgroup in the “Workgroup” section at the bottom of the dialog box and click Change. Contact your network administrator for assistance.

6. Click OK.

After a short delay, you are prompted to restart your computer.

7. Click OK.

8. Close all open windows and restart the system.

Assigning an IP Address

Once you have the AirSpeed 5000 or AirSpeed 5500 server connected to your network, you should verify your network connection. This involves assigning a static or dynamic IP address based on the requirements for your site. This enables you to communicate with your shared storage infrastructure (ISIS 5000 or ISIS 7000). You should be able to get this information from your site’s Network Administrator.

You must use LAN 3 and/or LAN 4 for ISIS communication.

For information on setting up with ISIS 5000 or ISIS 7000, see the Avid Unity ISIS Setup Guide.

Network Configuration Checklist

When mounting volumes on ISIS, make sure that you use the UNC pathway only. Do not use the

lettered drive as this will affect the performance of your system.

Network Port Requirements

The AirSpeed 5000 or AirSpeed 5500 server uses network ports 59440 - 59480. These ports are used to access the server via the AirSpeed 5000 or AirSpeed 5500 Remote Console application.

If you are accessing the AirSpeed 5000 or AirSpeed 5500 server via the Remote Console application, and are going through a firewall, those ports will need to be opened. You should be able to get this information from your site’s Network Administrator.

Activating Your Windows 7 Operating System

Once you have assigned an IP address to your AirSpeed 5000 or AirSpeed 5500 server, you should activate your Microsoft Windows 7 Operating System.

When re-imaging your system, you will need to re-activate your Windows 7 Operating System.

There might be instances where your Operating System has already been activated.

There are two methods available to active your Windows 7 Operating System:

Network Configuration Checklist

• Acti

• Activate Using the Telephone method. If you do not have Internet access, you must

Certain services are required to be running in order to activate Windows 7 when not using the

“Activate online” method. To properly activate your Windows 7 Operating System software using the “Activate using the telephone” method, we have provided a script to enable and disable the required services, which are not enabled in the AirSpeed 5000 Windows 7 Operating System Version 6 image. Be sure to run the scripts in the procedure below when activating Windows 7 using the “Activate using the telephone” method.

To activate your Windows 7 Operating System:

1. Determine if you have direct access to the Internet from the AirSpeed 5000 or AirSpeed

vate Online method. If you have Internet access, you can activate online.

activate using the “Activate using the telephone” method.

5500 server.

t If you have direct access to the Internet, you can activate using the “Activate online”

method. Go to Step 2.

t If you do not have direct access to the Internet, you must activate using the “Activate

using the Telephone” method as follows:

- Navigate to C:\Program Files\Avid\AirSpeed\Utilities, and run the

StartActivationServices.bat script. This will enable the correct services.

- When complete, you can stop and disable the services using the

“StopActivationServices.bat” if required.

These services are not required for operation of the product outside of system activation. Future

versions of the AirSpeed 5000 Operating System (after Version 6) will have these services enabled by default.

2. To see the Activation Status, do one of the following:

t Right-click on My Computer, and select Properties.

t Open the Control Panel, select System and Security menu, then select the System

Control Panel view.

At the bottom of the Properties panel, you will see the “Windows activation” status.

3. To activate your Windows 7 Operating System, select Activate Now. The Activation Wizard opens.

You will need the number on the Windows Product Key Certificate of Authenticity located on the top-right-front corner of the server. You should have written this number down before the server was placed in the rack.

4. Follow the proImpts in the Activation Wizard to activate your Windows 7 Operating System.

Install the LSI MegaRAID Storage Manager Software

Install the LSI MegaRAID Storage Manager software. If your server OS image is later than version 6, it will not have the LSI MegaRAID Storage Manager software pre-installed. Earlier AirSpeed 5000 software versions had this software pre-installed on the server. Therefore, if your system does not have it installed, you must you must install the LSI MegaRAID Storage Manager software yourself in order to view and manage the system.

Network Configuration Checklist

To install the LSI MegaRAID Storage Manager Software:

t To get the latest LSI MegaRAID Storage Manager software, it is available to download

under LSI’s terms and conditions at http://www.lsi.com.

From the website, you can locate and download the latest Windows-based LSI MegaRAID Storage Manager software that supports the MegaRAID SAS 9260 4i product.

Once you install the software, you can access it from your server by selecting Start > All Programs > MegaRAID Storage Manager.

This software should be used only when instructed to by Avid Customer Support.

(Optional) Disabling Ethernet Ports

The AirSpeed 5000 or AirSpeed 5500 server has 4 Ethernet ports. They should all be enabled by default. If you need to disable any Ethernet ports for any reason (security, etc.), you should disable them before installing the AirSpeed 5000 software.

If the AirSpeed 5000 or AirSpeed 5500 server is communicating with ISIS, always make sure the two Pro 1000 Ethernet ports (LAN 3 and LAN 4) are enabled.

Disable any undesired Ethernet ports in Windows before you activate any licenses on the server.

Failure to do so, will cause licensing issues. Plugging or unplugging Ethernet ports or connecting them to different networks should have no effect.

To disable Ethernet ports on your server:

1. Right-click on Network, and select Properties.

The Network and Sharing Center dialog box opens.

2. Click Change adapter settings in the left pane.

The Network Connections dialog box opens.

3. Right-click the Ethernet port you want to disable, and select Disable from the menu.

Network Configuration Checklist

The status will change from “Network cable unplugged” to “Disabled”.

4. Close the Network Connections dialog box.

(Optional) Creating a Windows User Account

Your AirSpeed 5000 system comes with two default users. However, when configuring your shared storage, it might be good practice to create a Windows user account (with Admin rights) with a user name (e.g., “AirSpeed 5000” or “AirSpeed 5500”) and matching password (recommended Avid1234) that is consistent with an Interplay and ISIS user name and password.

In addition, if you want to run the server with a user other than the default amsuser, the user must have Administrator privileges in the SQL database. For more information on how to create a user with these privileges, see “(Optional) Adding a User as Admini

Database” on page 97.

The password does not have to be the same for all three (AirSpeed, ISIS, and Interplay). It should

be the same for AirSpeed and ISIS, but the Interplay user name and password can be different depending on security for your site.

strator to the SQL

Network Configuration Checklist

If you have the AirSpeed 5000 application installed, but not fully configured, the Monitor

application will keep popping up. You can disable the Monitor application by closing the Application Monitor dialog box, and then clicking OK in the Monitor dialog box to exit and shut down.

To create a Windows user account on the AirSpeed Server:

1. Right-click on the Computer icon on the desktop, and select Manage from the menu.

The Computer Management dialog box opens

2. Select Local Users and Groups in the left pane.

3. Double-click the Users folder in the right pane to open it.

4. Right-click in the right pane, and select New User from the menu.

The New User dialog box opens.

5. Type the user name in the User name field.

The Full Name and Description fields are optional.

6. Type a password for this user account in the Password field.

7. Retype the password in the Confirm password field.

8. Uncheck the “User must change password at next logon” option.

9. Select the “Password never expires” option.

10. Click the Create button.

The new user is created and appears in the right pane of the Computer Management dialog box.

11. Right-click on the new user you just created, and select Properties.

The Properties dialog box for this user opens.

12. Click the Member Of tab, and then click the Add button.

13. In the “Enter the object names to select” field, type Administrators.

14. Click the Check Names button.

The full group will be added to this user.

15. Click OK.

This user is now also a member of the Administrators Group.

16. (Option) If you want to run the AirSpeed 5000 or AirSpeed 5500 server with a user other than the default amsuser, the user must have Administrator privileges in the SQL database. For more information on how to create a user with these privileges, see

User as

Administrator to the SQL Database” on page 97

“(Optional) Adding a

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(Optional) Adding a User as Administrator to the SQL Database

If you want to run the AirSpeed 5000 or AirSpeed 5500 server with a user other than the default amsuser, you will need to add your user as an Administrator to the SQL database.

This topic contains information on how to add a user as an administrator to the SQL database.

Before you begin this procedure, a new user with Administrator privileges should have already

been created in Windows. For more information, see “(Optional) Creating a Windows User

Account” on page 95.

To add a user as Administrator to the SQL database:

1. Log in as a user who already has the proper privileges in SQL Server (typically amsuser).

2. Select Start > All Programs > Microsoft SQL Server 2008 R2 > SQL Server Management Studio.

The Connect to Server dialog box opens.

3. On the Connect to Server dialog box, do the following:

a. In the Server Type field, select Database Engine.

b. In the Server Name field, select or type (local)\SQLEXPRESS.

c. In the Authentication field, select Windows Authentication.

d. Click Connect.

The Microsoft SQL Server Management Studio windows opens.

4. Click the Plus (+) next to the Security folder to open it.

5. Right-click on Logins, and select New Login.

The Login - New dialog box opens.

6. On the General page (it should already be in focus), make sure that the Windows authentication is selected (checked).

7. In the Login name field, type the name of the new Windows user you created.

If this user is a domain user, you will need a fully qualified name (DOMAIN\USER) You can click

the Search button to help.

8. Click User Mapping.

Select the checkbox next to aspnetdb.

A list of roles will appear on the bottom window.

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10. Depending on how you want to set up this user, do one of the following:

t If you want this user to be able to use the system, and also grant these privileges to a

future user, select db_owner.

t If you want this user to be able to be able to use the system, but not grant these

privileges to a future user, select aspnet Membership FullAccess.

11. In the top window, select the checkbox next to Settings.

A new list of roles will appear on the bottom.

12. Select db_owner.

13. Click OK.

14. Exit SQL Server Management Studio.

4 Installing Your Shared Storage and

Device Service

This chapter contains some optional tasks you must perform based on how you are using the AirSpeed 5000 or AirSpeed 5500 server for your site.

Topics in this chapter include:

• Determining Your Environment

• Shared Storage and Device Service Checklist

• (Option) Installing the AirSpe

ed Multi Stream Device Service

Avid Technology airspeed 5000, airspeed i 5500 Setup Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Using This Guide

Symbols and Conventions

If You Need Help

Avid Training Services

Unpacking and Inspecting Your Server

Unpack and Inspect Checklist

Unpacking Your Server

Verifying Components

Inspecting Components for Damage

AirSpeed 5000 / AirSpeed | 5500 Server Hardware Components

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Front Panels

Determine Media Drive Health by Viewing LED Status

Server Front Panel and LED Control Panel

Drive Array and Slot Locations (4-Channel Models)

Drive Array and Slot Locations (2-Channel Models)

Avid AirSpeed 5000 / AirSpeed | 5500 Server - Rear Panel

System Drives

Power Supplies

Ethernet Ports

USB Ports

VGA Port

PCI-E Card Slots

Multi I/O Expansion Panel - Rear View

Installing Codecs On Your Video I/O Board (2-Channel Models Only)

AirSpeed 5000 Codec Module Kit Contents (2-Channel Models)

Electrostatic Discharge Precautions

Codec Module Installation Checklist (2-Channel Models)

Attaching the Codec Modules to the Video I/O Board

Installing AirSpeed 5000 / AirSpeed l 5500 Hardware in a Rack

Rack-mount Requirements

Positioning the Server in the Rack

Separating the Slide Rails

Attaching Inner Slide Rails to the Server

Attaching the Outer Rails to a Square-Hole Rack

Attaching the Outer Rails to a Round-Hole Rack

Securing the Server in a Rack

(Option) Installing the Multi I/O Expansion Panel in a Rack

Installing the Drives in the Server

Cabling the Server

AirSpeed 5000 / AirSpeed l 5500 Server Connection Information

Multi I/O Expansion Panel Connection Information

Connecting to the Multi I/O Expansion Ports on the Server

Connecting SDI Video Inputs and Outputs

Connecting SDI Video Inputs

Connecting SDI Video Outputs

Connecting Auxiliary Monitor Outputs

Connecting Video Reference

Connecting LTC

Converting BNC Connectors to XLR

Connecting Ethernet

Connecting Serial

Connecting a GPIO Device

Connecting a Keyboard, Monitor, and Mouse

Connecting the Power Cords

Turning On the Server

Performing System Diagnostics

Diagnostic Window Explained

Reviewing Hardware Information

Starting the Hardware Test

Playing a Video Frame

Capturing from an External Video Source

Testing Audio Outputs

Capturing from the Play Frame Video (Loopback Mode)

Testing Disk Performance

Testing the SDI Raw Feed

Viewing Error Logs

Diagnostic Test Failed

3 Configuring the Server for Your Network

Network Configuration Checklist

Setting the Date, Time, and Time Zone on the Server

Specifying a Computer Name

Assigning an IP Address

Network Port Requirements

Activating Your Windows 7 Operating System

Install the LSI MegaRAID Storage Manager Software