AVGear AVG-CS4K-88 User Manual

AVG-CS4K-88
Features
7 HDBaseT outputs, distances up to 70m at
1080p and 40m at 4Kx2K on a single CAT6. 1
HDMI output.
with lower standards.
Transmits 4Kx2K @60Hz 4:2:0 signal for 8m via
HDMI port, 40m via HDBT ports.
Supports manual HDCP management and auto-
detection.
The HDBaseT Receivers are powered by the
matrix switcher via PoC technology.
LED indicators show real-time switching status. Control via front panel, IR, RS232 and TCP/IP. Supports bi-directional IR(5V) control. CEC control to far end displays via RS232
commands.
Built-in GUI for TCP/IP control. Powerful EDID management.
The AVG-CS4K-88 is a professional 4K HDBaseT Distribution Matrix Kit, which consists of a 4K HDBaseT Matrix Switcher, 7 HDBaseT Receivers and accessories. This system is capable of being fully integrated into a whole home control system solution.
AVG-CS4K-88
PLEASE READ THIS PRODUCT MANUAL CAREFULLY
BEFORE USING THIS PRODUCT.
This manual is only for operational instruction only,
and is not to be used in a maintenance capacity. The
functions described in this version are current as at
July 2017. Any changes of functions and operational
parameters will be updated in future manual versions.
Please refer to your dealer for the latest product
details.
Version 1.1 23/07/17
AVG-CS4K-88
SAFETY OPERATION GUIDE
In order to guarantee the reliable operation of the equipment and safety of the user, please abide by the following procedures in installation, use and maintenance:
1. The system must be earthed properly. Please do not use two blade plugs and ensure the AC power supply ranges from 100v to 240v and from 50Hz to 60Hz.
2. Do not install the switcher in an environment where it will be exposed to extreme hot or cold temperatures.
3. This unit will generate heat during operation, please ensure that you allow adequate ventilation to ensure reliable operation.
4. Please disconnect the unit from mains power if it will be left unused for a long period of time.
5. Please DO NOT try to open the casing of the equipment, DO NOT attempt to repair the unit. Opening the unit will void the warranty. There are high voltage components in the unit and attempting to repair the unit could result in serious injury.
6. Do not allow the unit to come into contact with any liquid as that could result in personal injury and or product failure.
AVG-CS4K-88
TABLE OF CONTENTS
Introduction .............................................................................................................. 1
Introduction to the AVG-CS4K-88 ................................................................. 1.1
Features ....................................................................................................... 1.2
What’s in the Box ........ ……………………………………………………………………2
Product Appearance of the AVG-CS4K-88 ............................................................. 3
4K HDBaseT Matrix Switcher ....................................................................... 3.1
HDBaseT Receiver ....................................................................................... 3.2
System Connection .................................................................................................. 4
System Applications ..................................................................................... 4.1
Connection Diagram ..................................................................................... 4.2
Connection Procedure .................................................................................. 4.3
Connection with HDBaseT Receiver ............................................................ 4.4
System Operations ................................................................................................... 5
Front Panel Button Control ........................................................................... 5.1
IR Control ..................................................................................................... 5.2
IR Remote ....................................................................................... 5.2.1
Force Carrier ................................................................................... 5.2.2
Controlling a Far-end Device from the Matrix ................................. 5.2.3
Controlling a Local Device Remotely .............................................. 5.2.4
RS232 Control .............................................................................................. 5.3
RS232 connection .......................................................................... 5.3.1
Installation/Removal of RS232 Control Software ............................ 5.3.2
Basic Settings ................................................................................. 5.3.3
RS232 Communication Commands ................................................ 5.3.4
TCP/IP Control ............................................................................................. 5.4
Control Modes ................................................................................ 5.4.1
Control Via TCP/IP GUI .................................................................. 5.4.2
GUI Update ..................................................................................... 5.4.3
EDID Management ....................................................................................... 5.5
EDID Learning ................................................................................ 5.5.1
EDID Invoking ................................................................................. 5.5.2
Firmware Update through the USB port ....................................................... 5.6
Specifications ........................................................................................................... 6
4K HDBaseT Matrix Switcher ....................................................................... 6.1
HDBaseT Receiver ....................................................................................... 6.2
Panel Drawing .......................................................................................................... 7
4K HDBaseT Matrix Switcher ....................................................................... 7.1
HDBaseT Receiver ....................................................................................... 7.2
Troubleshooting & Maintenance ............................................................................. 8
AVG-CS4K-88
1. Introduction
1.1. Introduction to the AVG-CS4K-88
This AVG-CS4K-88 is a professional 4K HDBaseT Home Distribution Matrix Kit. The kit includes a 4K HDBaseT Matrix Switcher, 7 HDBaseT Receivers and Infra red accessories.
The 4K HDBaseT Matrix Switcher consists of 8 HDMI inputs, 7 IR Inputs, 1 IR Control Port, 8 IR Outputs, 7 HDBaseT Outputs, 1 HDMI Output, 1 SPDIF OUT, 1 Stereo RCA OUT, TCP/IP and an RS232 control port .
All HDMI inputs can be selected by either the front panel buttons, IR, RS 232 or GUI. The selected source is delivered to the HDBaseT zoned outputs 1~7 & HDMI Output.
The Matrix Switcher supports EDID management and is HDCP 2.2 & HDMI 1.4 compliant.
1.2. Features
7 HDBaseT outputs with distances up to 70m at 1080p and 40m at 4Kx2K on
a single CAT6. 1 HDMI output.
Supports HDMI 1.4 & HDCP 2.2, and is compatible with lower standards. Transmits 4Kx2K @60Hz 4:2:0 signal for 8m via HDMI port, 40m via HDBT
ports.
Supports manual HDCP management and auto-detection. The HDBaseT Receivers are powered by the matrix switcher via PoC
technology.
LED indicators show real-time switching status. Control via front panel, IR, RS232 and TCP/IP. Supports bi-directional IR(5V) control. CEC control to far end displays via RS232 commands. Built-in GUI for TCP/IP control. Powerful EDID management.
Supports firmware upgrade through the Micro USB port Easy installation with rack-mounting design
AVG-CS4K-88
2. What’s in the Box
1 x 4K HDBaseT Matrix Switcher 7 x HDBaseT Receivers 1 x Power Cord 8 x IR Receivers 8 x IR Emitters 1 x IR remote 1 x RS232 cable (Phoenix to 9-pin D-Sub) 2 x Mounting ears & 6 x Screws (For the 4K HDBaseT Matrix Switcher) 14 x Mounting ears & 28 x Screws (For the HDBaseT Receiver) 4 x Rubber feet (For the 4K HDBaseT Matrix Switch) 28 x Rubber feet (For the HDBaseT Receivers) 1 x User manual
Note: Please confirm if the products and the accessories are all included, if not please contact your dealer.
AVG-CS4K-88
3. Product Appearance of the AVG-CS4K-88
3.1 4K HDBaseT Matrix Switcher
1. Front Panel
No.
Name
Description
FIRMWARE
Micro USB port for updating firmware
Power Indicator
OFF: No power;  RED: DC power present or Standby Mode
INPUTS
8 Input selection buttons with a green LED indicator for each
OUTPUTS
8 Output selection buttons with a green LED indicator for each
Note: Pictures shown in this manual are for reference only.
2. Rear Panel
No.
Name
Description
INPUTS
8 x HDMI input ports, type A female HDMI connector, connect the Source with an HDMI cable to any of the
AVG-CS4K-88
HDMI inputs
OUTPUTS
7 x HDBaseT outputs: The HDBT RJ45 outputs
deliver HD video, Audio and PoC to the HDBaseT Receiver up to 70m
1 x HDMI output: Connect an HDMI cable from the
Matrix Switcher to the display
IR IN
7 x IR IN: Connect a 5V IR receiver, fixed IR input
for the output, cannot be switched separately. It makes up an IR bi-directional TX path with the IR OUT on the corresponding HDBaseT receiver.
1 x IR CONTROL: Connect an extended 5V IR
receiver, use the IR remote to control the Matrix Switcher
IR OUT
7 x IR OUT: Plug in the 5V IR Emitter and attach to
the front of the Source. This then emits the IR signal received from the HDBaseT Receiver. There are 7 IR OUTPUT sockets marked on the IR matrix.
1 x IR ALL OUT: Plug in a 5V IR emitter to deliver
the IR signal to control the input source device from any of the far-end receivers.
Control
RS232: Serial port for unit control via a phoenix
plug that connects to a control device (e.g. Control processor)
TCP/IP: RJ45 port. Connect with a PC or Tablet for
Web-based GUI control.
Audio outputs
SPDIF: Digital audio output connects directly via an
optic fibre cable to the Toslink input on a sound bar.
RCA(L+R): PCM Analogue audio output sockets.
Power
AC 100V-240V. Connect using an IEC power lead.
Note: Pictures shown in this manual are for reference only.
AVG-CS4K-88
3.2 HDBaseT Receiver
1. Front Panel
No.
Name
Description
HDMI OUT
Connect to a HDMI display
IR IN
Plug in the 5V IR receiver, this will receive the IR signals from a remote and send through to the Matrix Switcher and then control the desired source
IR OUT
Plug in the 5V IR emitter and attached to the fornt of the display, this will send the IR signals from the Matrix Switcher to control the display which is connected to the HDMI OUT port
2. Rear Panel
No.
Name
Description
Power Indicator
OFF: No power; RED: DC power present (PoC).
TP IN
The RJ45 socket has two LED status indicators. Plug in the Pre­installed CAT cable in to the HDBT RJ45 socket
HDCP: HDCP compliance indicator
OFF: No HDMI traffic (no picture)  GREEN: Signal with HDCP.  Blinking GREEN: Signal without HDCP
AVG-CS4K-88
LINK: HDBT Link status indicator.
OFF: No Link  YELLOW:Link Successful  Blinking YELLOW: Link Error
4. System Connection
4.1 System Applications
The new 4K Home Distribution Matrix Kit is designed for the residential market delivering HD Video, Audio to 8 zones with total control and simplicity.
Usage Precautions:
1) The 4K Home Distribution kit should be installed in a clean and dust free
environment.
2) Ensure that all plugs, power cords and sockets are in good condition.
3) All devices should be connected before power is turned on.
4.2 Connection Diagram
Connection diagram
AVG-CS4K-88
4.3 Connection Procedure
1) Connect HDMI sources (e.g. Blu-ray) to HDMI input ports of the Matrix Switcher
using good quality HDMI cables.
2) Connect the Pre-Installed CAT5e/CAT6 cable infrastructure to the Matrix
Switcher and HDBaseT receivers.
3) Connect a HDTV or AV Receiver to the HDMI output port with a HDMI cable.
4) Plug in a HDMI cable in to each of HDBaseT Receivers and connect to the local
display [HDTV].
5) Connect an AV Receiver or Amplifier to the SPDIF output port or via the Toslink
fiber optic cable.
6) Connect an amplifier to the L&R (RCA) output RCA connectors with an audio
cable.
7) Plug the 5V IR Receivers 3.5mm jack into the IR IN sockets on the HDBaseT
Receivers and plug in the IR Emitters to the IR OUT sockets (1~8) on the Matrix Switcher to make up the IR Matrix.
8) Plug the phoenix connector in to the RS232 socket on the matrix, this will enable
the Matrix Switcher to be controlled via a PC or 3rd Party Controller.
9) Plug in a Patch lead from the router in to the Ethernet port on the Matrix Switcher
to control the Matrix Switcher via TCP/IP protocol.
10) Plug in the power supply cable. Once all the components have been connected
and the installation is completed, switch on the mains supply at the socket.
Note:
1. Connect HDBT ports of Matrix Switcher and far-end HDBaseT Receivers with straight-through cable. Do not install through patch panels, wall sockets etc.
2. 5V IR receivers connected to IR IN should contain an IR carrier signal. If required, send the RS232 command %0900. or %0901. to activate native carrier mode or force carrier mode in the IR matrix between the Matrix Switcher and the far-end HDBaseT Receiver.
4.4 Connection with the HDBaseT Receiver
The Matrix Switcher features has 7 HDBaseT outputs which support PoC technology. Connect HDBaseT Receivers to the pre-installed cat cabling. Plug the power supply in to the power socket on the matrix, the HDBaseT Receivers will be powered by the Matrix Switcher via PoC.
AVG-CS4K-88
5. System Operations
5.1 Front Panel Button Control
The Matrix Switcher can be controlled via the front panel. Please follow the basic programing instructions below:
1. To switch one input to an output:
Example: Input 1 to Output 3 → Press the INPUT 1 button and then the OUTPUT 3 button.
NOTE:
Default status, on first boot up this matrix assigns the IR outputs to the corresponding HDMI input, meaning, IR out 1 is directly associated to HDMI input 1 and so on. When you switch a HDMI input to a different output, the corresponding IR OUT will be switched synchronously to allow the IR commands to be sent from the select zone back through the Matrix Switcher to the source.
2. To switch an input to several outputs:
Example: Switch Input 2 to Output 3, 4 and 5 → Press INPUT 2 + OUTPUT 3 + OUTPUT 4 + OUTPUT 5
Note: Indicators of the pressed buttons will blink green for three times if the switch is performed, then they will turn off. If the switch fails, the LED indicators will turn off immediately.
AVG-CS4K-88
5.2 IR Control
5.2.1 IR Remote
Connect a 5V IR receiver to the IR Control port of the Matrix Switcher, users can control it through the included IR remote. Here is a brief introduction to the IR remote.
Standby button:
Press it to enter/ exit standby mode.
INPUTS:
Input channel selection buttons, range from 1~8.
OUTPUTS:
Output channel selection buttons, range from 1~8.
Menu buttons:
ALL: Select all outputs.  EDID management button: Enable input port
to manually capture and learn the EDID data of output devices.
CLEAR: Withdraw an operation like switching
output channel, learning EDID data before it comes into effect. Meanwhile, the matrix will return to the previous status.
ENTER: Confirm operation.
By using IR & HDBaseT transmission technology, the 4K HDBaseT Matrix Switcher has some functions as follows:
1) Control a far-end output device from local.
2) Control local input/output device remotely.
3) Control the Matrix Switcher locally/remotely.
5.2.2 Force Carrier
a) Only if the 5V IR receiver connected to the HDBaseT receiver has an IR carrier,
can the received IR signal be transferred to the IR OUT port of the Matrix Switcher.
b) Only if the 5V IR receiver connected to the Matrix Switcher has an IR carrier, can
the received IR signal be transferred to the IR OUT port of the Matrix Switcher.
If the 5V IR receiver connected to HDBaseT receiver or the Matrix Switcher is without an IR carrier signal, send the RS232 command “%0901.” to enter infrared carrier enforcing mode, and then the IR signal will be enabled to the IR OUT ports.
INPUTS
OUTPUTS
MENU
1 2
3
4
5
6
7 8
1 2
3
4
5
6
7 8
ALL EDID
CLEAR ENTER
1
2
3
4
AVG-CS4K-88
5.2.3 Controlling a Far-end Device from the Matrix location
Connect an 5V IR receiver to the IR IN on the Matrix Switcher. Use the IR Remote of the far-end device to control the device locally.
Connect an 5V IR receiver with IR carrier to the IR IN port of the Matrix Switcher, users can control a far-end output display via its IR remote locally.
In this case, the IR signal is transferred via twisted pair. Only the corresponding IR OUT port can emit control signals to the remote display.
See the figure below:
Controlling a Far-end Device from the Matrix location
Note: The 5V IR receiver connected to IR IN must contain an IR carrier
5.2.4 Controlling a Local Device Remotely
Connect 5V IR receiver(s) to IR IN on the far-end HDBT receiver(s), and 5V IR Emitter(s) to IR OUT port of the switcher, and use the IR Remote of local source to control the device remotely.
1 to 1:
Connect a 5V IR receiver to IR IN on far-end HDBT receiver, and an 5V IR Emitter to IR OUT port of the switcher. Use the IR Remote of local source to control the device remotely. See below:
AVG-CS4K-88
Controlling a Local Device remotely
Note: Send command “%0901.” to enter infrared carrier enforcing mode if the 5V IR Receiver connected to IR IN of the receiver does not have an IR carrier.
Multiple to Multiple: (IR Matrix)
The 8 “IR OUT” ports and the 7 “IR IN” ports on the far-end receivers make up a 7x8 IR matrix. See as below:
IR Matrix
The IR signal is sent from an IR remote, this is transferred via a 5V IR receiver to the HDBaseT receiver, then to the corresponding zone, finally it is transferred to the IR OUT port to the relevant source via an Emitter.
AVG-CS4K-88
Switching Operation:
Sending command (reference to 5.2 RS232 Control): [x1]R[x2].
x1: Corresponding to the 8 IR OUT ports of the Matrix Switcher, the 5V IR
transmitter connected to this port can be placed at the IR receiving area of output device or the Matrix Switcher itself.
x2: Corresponding to the zone (receive IR signal from HDBaseT receiver with IR
IN port, connects with a 5V IR receiver) number of the Matrix Switcher.
→ Example: Send command “3R2.” to transfer IR signal received from zone 2 to
IR OUT port 3.
5.3 RS232 Control
5.3.1 RS232 Connection
Aside from the front control panel, the Matrix Switcher can also be controlled by a 3rd party control system/PC through the RS232 communication port. This RS232 communication port is a 3-pin phoenix connector. Use the supplied RS232 cable (Phoenix to 9-pin D-Sub) to connect to the RS232 port to a PC, see as below:
5.3.2 Installation/Removal of the RS232 Control Software
Installation - Copy the control software file to the computer connected with the
Matrix Switcher.
Removal - Delete all the control software files in the corresponding file path.
Basic Settings
Firstly, connect the Matrix Switcher with an input device and an output device. Then, connect it with a computer which has installed RS232 control software. Double-click the software icon to run this software.
AVG-CS4K-88
Monitoring area, for
commands
received.
Command Sending
Parameter configuration
Here we use the software CommWatch.exe as example. The icon is showed as below:
The interface for the control software is shown below:
Please set the parameters for COM port, baud rate, data bit, stop bit and the parity bit correctly, only then will you be able to send a command in the Command Sending Area.
5.3.4 RS232 Communication Commands Note:
1) Please disconnect all twisted pairs before sending command EDIDUpgrade[X].
2) In the above commands, “[”and “]” are symbols for easy reading and do not need
to be typed into the actual operation command.
3) Please remember to end the commands with the end symbols “.” and “;”.
4) Type the command carefully, it is case-sensitive.
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
AVG-CS4K-88
Command
Function
Feedback Example
System Commands
/*Type;
Query the models information.
XXXXX
/%Lock;
Lock the front panel buttons on the Matrix.
System Locked!
/%Unlock;
Unlock the front panel buttons on the Matrix.
System Unlock!
/^Version;
Query the version of firmware
VX.X.X
Demo.
Switch to the “demo” mode, switch input and output in sequence e.g. 1B1, 1B2, …4B3, 4B4, 1B1… and so on. The switching interval is 2 seconds.
Demo Mode AV:01->01 IR:01->01 AV:01->02 IR:01->02 …… AV:08->08 IR:07->07 ……
Operation Commands
[x]All.
Route signal from the input channel [x] to all output channels
X To All. (X=01~08)
All#.
Route all input signals to the corresponding output channels respectively like 1->1, 2->2
All Through.
All$.
Switch off all the output channels.
All Closed.
[x]#.
Route signals from the input channel [x] to the output channel [x].
X Through. (X=01~08)
[x]$.
Switch off the output channel [x].
X Closed. (X=01~08)
[x]@.
Switch on the output channel [x].
X Open. (X=01~08)
All@.
Switch on all output channels.
All Open.
[x1]V[x2].
Route the AV signal from the input channel [x1] to one or several output channels ([x2], separate output channels with comma).
AV: X1-> X2 (X1/X2=01~08)
[x1]B[x2].
Route the AV and IR signal from input channel [x1] to one or several output channels ([x2], separate output channels with a comma).
AV: X1-> X2 (X1/X2=01~08)
[x1]R[x2].
Route the IR signal from output [x1] to input [x2].
IR: X1-> X2(X1 X2=01~08)
Status[x].
Check the I/O connection status of output [x]
AV: Y-> X (X=01~08, Y=01~08)
Status.
Query the input channel to each output channel one by one.
AV: 01->01 … … AV: 08->08 IR: 01->01 … … IR: 08->08
Save[Y].
Save the present operation to the preset command [Y], range is from 0 to 9.
Save To FY (Y=0-9)
Recall[Y].
Recall the preset command [Y].
Recall From FY (Y=0-9)
Clear[Y].
Clear the preset command [Y].
Clear FY (Y=0-9)
PWON.
Work in normal mode.
PWON
PWOFF.
Enter into standby mode and cut off the power supply to HDBaseT receivers.
PWOFF
STANDBY.
Enter into standby mode. (Do not cut off the power supply to HDBaseT receivers, press any button or send commands to start.)
STANDBY
AVG-CS4K-88
Command
Function
Feedback Example
/%[Y]/[X]:[Z].
HDCP management command. [Y] is for input (value: I) or output (value: O); [X] is the number of the port, if the value of X is ALL, it means all ports; [Z] is for HDCP compliant status, the value may be 1 (HDCP compliant) or 0 (not HDCP compliant).
/%[Y]/[X]:[Z]. DigitAudioON[x].
Enable HDMI audio output of port x.
X=1 ~ 8 enable this port.  X=9, enable all ports.
DigitAudio ON with [x]
DigitAudioOFF[x].
Disable HDMI audio output of port x.
X=1 ~ 8 disable this port.  X=9, disable all ports.
DigitAudio OFF with [x]
EDIDH[x]B[y].
Input port [y] learns the EDID from output port [x]. If the EDID data is available and the audio section supports not only PCM mode, then force-set it to support PCM mode only. If the EDID data is not available, then set it as initialized EDID data.
EDIDH4B3 EDIDPCM[x].
Set the audio section of input port [x] to PCM format in EDID database.
EDIDPCM1
EDIDG[x].
Get EDID data from output [x] and display the output port number.
Hexadecimal EDID data and carriage return character
EDIDMInit.
Restore the factory default EDID data of every input.
EDIDMInit.
EDIDM[X]B[Y].
Manual EDID switching. Enable input[Y] to learn the EDID data of output[X]. If the EDID data is not available, then set it as initialized EDID data.
EDIDM[X]B[Y]
EDIDUpgrade[x].
Upgrade EDID data via the RS232 port. [x] is the input port, when the value of X is 9, this will upgrade all input ports. When the switcher receives the command, it will show a message to prompt you to send an EDID file (.bin file). Operations will be canceled after 10 seconds. Please disconnect all HDBaseT ports.
Please send the EDID file EDID/[x]/[y].
Set the EDID data of input port [x] to built-in EDID No.[y]. [y]=1 ~ 6, correspond to the 6 embedded EDID data separately
EDID/[x]/[y]
UpgradeIntEDID[x].
Upgrade one of the 5 embedded EDID data, x is the serial number for the EDID data:
1. 1080P 2D 2CH
2. 1080P 3D 2CH
3. 1080P 2D Multichannel
4. 1080P 3D Multichannel
5. 3840x2160 2D (30Hz)
6. 3840x2160 2D (60Hz) When the matrix receives the command, it will show a message to send EDID file (.bin file). Control will be disabled for 10 seconds.
Please send the EDID file
GetInPortEDID[X]
Return the embedded EDID data of input [x], [x]=1 ~ 8
GetIntEDID[x].
Return the embedded EDID data ranked x, [x] = 1 ~ 6
AVG-CS4K-88
Command
Function
Feedback Example
%0801.
Auto HDCP management, activate carrier native mode
%0801
%0900.
Switch to carrier native mode.
Carrier native
%0901.
Switch to force carrier mode.
Force carrier
%0911.
Reset to factory default.
Factory Default
%9951.
Check the command sent by port 1 when PWON.
Port 1:data when PWON
%9952.
Check the command sent by port 2 when PWON.
Port 2:data when PWON
%9953.
Check the command sent by port 3 when PWON.
Port 3:data when PWON
%9954.
Check the command sent by port 4 when PWON.
Port 4:data when PWON
%9955.
Check the command sent by port 5 when PWON.
Port 5:data when PWON
%9956.
Check the command sent by port 6 when PWON.
Port 6:data when PWON
%9957.
Check the command sent by port 7 when PWON.
Port 7:data when PWON
%9958.
Check the command sent by port 8 when PWON.
Port 8:data when PWON
%9941.
Check the command sent by port 1 when PWOFF.
Port 1:data when PWOFF
%9942.
Check the command sent by port 2 when PWOFF.
Port 2:data when PWOFF
%9943.
Check the command sent by port 3 when PWOFF.
Port 3:data when PWOFF
%9944.
Check the command sent by port 4 when PWOFF.
Port 4:data when PWOFF
%9945.
Check the command sent by port 5 when PWOFF.
Port 5:data when PWOFF
%9946.
Check the command sent by port 6 when PWOFF.
Port 6:data when PWOFF
%9947.
Check the command sent by port 7 when PWOF
Port 7:data when PWOFF
%9948.
Check the command sent by port 8 when PWOFF.
Port 8:data when PWOFF
%9961.
Check the system lock status.
System Locked/ Unlock!
%9962.
Check the power status
STANDBY/PWOFF/ PWON
%9963.
Check the working mode for the infrared carrier.
Carrier native/ Force carrier
%9964.
Check the unit IP address.
IP:192.168.0.178 (default)
%9971.
Check the connection status of the inputs.
In 01 02 03 04 Connect Y Y Y Y In 05 06 07 08 Connect Y Y Y Y
%9972.
Check the connection status of the outputs.
Out 01 02 03 04 Connect Y Y Y N Out 05 06 07 08 Connect N Y Y Y
%9973.
Check the HDCP status of the inputs.
In 01 02 03 04
AVG-CS4K-88
Command
Function
Feedback Example
HDCP Y Y Y N In 05 06 07 08 HDCP Y Y Y Y
%9974.
Check the HDCP status of the outputs.
Out 01 02 03 04 HDCP Y Y Y Y In 05 06 07 08 HDCP Y Y Y Y
%9975.
Check the I/O connection status.
Out 01 02 03 04 In 07 07 07 07 Out 05 06 07 08 In 07 07 07 07
%9976.
Check the output resolution.
Resolution Out 1 1920x1080p Out 2 1920x1080p Out 3 1920x1080p Out 4 1920x1080p Out 5 1920x1080p Out 6 1920x1080p Out 7 1920x1080p Out 8 1920x1080p
%9977.
Check the status of digital audio for output channels.
Out 1 2 3 4 Audio Y Y Y Y
Out 5 6 7 8 Audio Y Y Y Y
%9978.
Check the HDCP compliance status of the inputs.
In 01 02 03 04 HDCPEN Y Y Y Y
In 05 06 07 08 HDCPEN Y Y Y Y
I-Lock[X].
Lock the channel [x], X=1~8
Channel[x] Lock!
I-Unlock[X].
Unlock the channel [x], X=1~8
Channel[x] Unlock!
A-Lock.
Lock all channels
A-UnLock.
Unlock all channels
Lock-Sta.
Check the lock status of all channels.
Channel 1->1 Unlock! Channel 2->1 Unlock! Channel 3->1 Unlock! Channel 8->1 Unlock! Channel 1->2 Unlock! Channel 2->2 Unlock! …. Channel 8->8 Unlock!
CEC Commands (These commands below are shown for reference only)
43 45 43 01 36 2E
Turn off the display devices. 43 45 43 01 44 6C 2E
43 45 43 01 04 2E
Turn on the display devices. 43 45 43 01 44 6D 2E
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Command
Function
Feedback Example
43 45 43 01 44 41 2E
Volume Up
43 45 43 01 44 42 2E
Volume Down
5.4 TCP/IP Control
Besides IR control and RS232 control, the Matrix Switcher boasts a TCP/IP port for IP control.
Default settings: IP: 192.168.0.178; Subnet Mast: 255.255.255.0; Gateway:
192.168.0.1; Port: 4001.
The IP & gateway can be changed to suit network requirements, the Port cannot be changed.
Connect the Ethernet port of the control device and the TCP/IP port of the Matrix Switcher, and set same network subnet for the 2 devices, users are then able to control the device via the web-based GUI or TCP/IP communication software.
5.4.1 Control Modes
The Matrix Switcher can be controlled by PC without Ethernet access or PC(s) within a LAN.
Connect a computer to the TCP/IP port of the Matrix Switcher, and set its network subnet to the same as the Matrix Switcher’s.
Controlled by PC(s) in LAN
Same network subnet as the switcher
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Connect the Matrix Switcher, a router and several PCs to setup a LAN (as shown in the following figure). Set the network subnet of the Matrix Switcher to the same as the router’s, then PCs within the LAN are able to control the Matrix Switcher.
Follow these steps to connect the devices: Step1. Connect the TCP/IP port of the Matrix Switcher to an Ethernet port of PC
with twisted pair.
Step2. Set the PC’s network subnet to the same as the Matrix Switcher’s. Please
remember the PC’s original network subnet.
Step3. Set the Matrix Switcher’s network subnet to the same as the router. Step4. Set the PC’s network subnet back to the original. Step5. Connect the Matrix Switcher and PC(s) to the router. PC(s) within the LAN
are then able to control the Matrix Switcher asynchronously.
The PC’s are now able to control the device via GUI.
5.4.2 GUI for TCP/IP control
The 4K HDBaseT Matrix Kit comes with a built-in GUI for convenient TCP/IP control. The GUI allows users to interact with this Matrix through graphical icons and visual indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface as shown below:
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There are 2 selectable usernames – admin (default password: admin) and user (default password: user). Logging in as the administrator allows access more configuration interfaces than a standard user. Here is a brief introduction to the interfaces.
Main: Interface shown after logging in, provides intuitive I/O connection status and selection. See the screenshot below:
The button matrix displays every possible connection between every input and output, users can select the connections by clicking buttons.
Buttons 1~9 at the right-bottom corner provide quick save and recall presets.
Users: Display or modify credential settings, front panel lock, and GUI version.
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If modified, press Save to store the settings, or press Cancel to leave unchanged.
Interface: Set title bar label and button labels, press Save to save the settings
Configuration: Set HDCP Compliance status for every input, and manage EDID.
See the screenshot below:
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Network: Query and configure network settings including MAC address, IP address,
subnet mask, and Gateway
Note: Log in as user to access the main interface.
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5.4.3 GUI Update
The GUI for the AVG-CS4K-88 Matrix Kit supports online updates at
http://192.168.0.178:100. Type the username and password (the same as the GUI log-in
settings, the modified password will be available only after rebooting) to log into the configuration interface. Click Administration at the source menu to get to Upload Program as shown below:
Select the desired update file and press Apply, updating will then commence.
5.5 EDID Management
The 4K HDBaseT Matrix Switcher features EDID management to maintain compatibility between all devices. It can be controlled via EDID learning and EDID invoking.
5.5.1 EDID learning
The included IR remote can be used to enable the Matrix Switcher to learn the EDID of all sink devices.
One input port learns the EDID data of one output port:
Example: Input 2 learns EDID data from output 4 Press EDID + INPUTS 2 + OUTPUTS 4 + ENTER
All input ports learn EDID data from one output port:
Example: all input ports learn EDID data from output 4 Press: EDID + ALL + OUTPUTS 4 + ENTER
5.5.2 EDID invoking
There are six types of embedded EDID data. The chart below illustrates the information of the embedded EDID data:
No.
EDID Data
1
1080P 2D 2CH
2
1080P 3D 2CH
3
1080P 2D Multichannel
4
1080P 3D Multichannel
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5
3840x2160 2D30Hz
6
3840x2160 2D60Hz
Sending the command “UpgradeIntEDID[x].” via RS232 to change the embedded EDID data, x=1~6.
5.6 Firmware Upgrade via USB
The Matrix Switcher has a USB port for firmware updates on the front panel. Follow these steps to update the firmware:
Step1. Copy the upgrade software and the latest upgrade file (.bin) to the PC. Step2. Connect the USB ports of the Matrix Switcher and the PC via a USB cable. Step3. Double-click the update software icon (see as below).
It will enter the upgrade interface shown as below:
Step4. Click Connect USB. Step5. Click Open to load the firmware file, then click Updata to start the
firmware update.
Note: To ensure communication, the COM number of the PC should be 1~9.
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6. Specifications
6.1 4K HDBaseT Matrix Switcher
Video Input
Input
8 HDMI
Input Connector
Female HDMI
Input Level
T.M.D.S. 2.9V~3.3V
Input Impedance
100Ω (Differential)
HDMI Standard
Support 4K@60 4:2:0 & HDCP2.2 and is backward compatible with all previous standards.
Video Output
Output
1 HDMI 7 HDBaseT
Output Connector
Female HDMI Female RJ45(with LED indicators)
Output Level
T.M.D.S. 2.9V ~ 3.3V
Output Impedance
100Ω (Differential)
HDMI Standard
Support 4K@60 4:2:0 & HDCP1.4 and is backward compatible with all previous standards.
Video general
Video Signal
HDMI (or DVI-D)
Transmission Distance
1080P@60Hz ≤ 70m 4Kx2K@60Hz ≤ 40m
Resolution Range
Up to 4Kx2K@60Hz
EDID Management
In-built EDID data and manual EDID management
Gain
0 dB
Bandwidth
10.2Gbit/s
Switching Speed
200ns (Max.)
Audio general
Output Signal
Stereo audio Digital audio
Analog Audio Output
Support PCM
Digital Audio Output
Supports PCM, Dolby, DTS, DTS-HD
Frequency Response
20Hz ~ 20KHz
Output Connector
1 L&R(RCA), 1 SPDIF
Control Parts
Control Ports
8 IR OUT, 1 IR ALL OUT 7 IR IN, 1 IR Control Port 1 TCP/IP (female RJ45) 1 RS232 on phoenix connector
Panel Control
Front panel buttons
RS232 Control
Phoenix connector
IR
Extended IR receiver
TCP/IP Control
Web-based GUI
General
Power Supply
AC100 - 240V~, 50/60Hz
Power Consumption
93W (Max)
Temperature
0 ~ +50
Reference Humidity
10% ~ 90%
Dimension (W*H*D)
436.4mm x 44.0mm x 300.0 mm
Net weight
2.9Kg
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6.2 HDBaseT Receiver
Input & Output
Input
1 HDBaseT
Input Connector
Female RJ45(with LED indicators);
Output
1 HDMI
Output Connector
Female HDMI
Control
1 IR IN 1 IR OUT
Control Connector
3.5mm mini jacks
General
Resolution Range
Up to 4K×2K@60Hz
Transmission Mode
HDBaseT
Transmission Distance
1080P@60Hz ≤ 70m 4Kx2K@60Hz ≤ 40m
Bandwidth
10.2Gbps
HDMI Standard
Support HDMI1.4 and HDCP1.4
Temperature
0 ~ +50
Humidity
10% ~ 90%
Power Supply
Powered by 4K HDBaseT Matrix Switcher.
Dimension (W*H*D)
61mm x 24mm x 120mm
Net Weight
280g
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7. Panel Drawing
7.1 4K HDBaseT Matrix Switcher
7.2 HDBaseT Receiver
AVG-CS4K-88
8. Troubleshooting & Maintenance
Problems
Causes
Solutions
Colour loss or no video signal output
The connected cables may not be connected correctly or faulty
Check whether the cables are connected correctly and in working condition Failed or loose connection
Make sure the connection is secure
No output image when switching
No signal at input or output
Check with oscilloscope or multimeter if there is any signal at the input/output
Failed or loose connection
Make sure the connection is secure
Input source contains HDCP while the HDCP compliance is switched off
Send command /%[Y]/[X]:1. or change the HDCP compliance status in the GUI
The display doesn’t support the input
resolution
Switch to another input source or enable the display to learn the EDID data of the input
Cannot control the device via the front panel buttons
Front panel buttons are locked
Send command /%Unlock, or select unlock in the GUI interface to unlock
Cannot control the device via the IR remote
The battery has depleted
Replace battery
The IR remote is faulty
Send it to an authorized dealer for repair
Unit is beyond the effective range of the IR signal or not pointing directly at the IR receiver
Adjust the distance and angle and point at the IR receiver
The IR receiver connected to IR IN port does not contain IR carrier
Change to an IR receiver with carrier
Power Indicator remains off when powered on
Failed or loose power connection
Check whether the cables are connected securely
EDID management does not work normally
The HDMI cable is broken at the output end
Change to another HDMI cable which is in good working condition
There is a blank screen on the display when switching
The display does not support the resolution of the video source
Manage the EDID data manually to make the resolution of the video source identical to the output resolution
Cannot control the unit with the control device (e.g. a PC) through the RS232 port
Wrong connection
Check to ensure the connection between the control device and the unit
Wrong RS232 communication parameters
Enter the correct RS232 communication parameters: Baud rate:9600, Data bit: 8, Stop bit: 1, Parity bit: none
Faulty RS232 port
Send it to an authorized dealer for repair
Static becomes stronger when connecting the video connectors
Poor grounding
Check the grounding and make sure it is connected well
Cannot control the device by RS232/IR remote or front panel buttons
The device has a previous fault
Send it to an authorized dealer for repair
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