Avg INTERNET SECURITY BUSINESS EDITION V9 User Manual

AVG 9.0 Internet Security Business Edition

User Manual

Document revision 90.6 (30. 4. 2010)

This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, C opyright (C ) 1991-2, RSA Data Security, Inc. C reated 1991. This product uses code from C -SaCzech library, C opyright (c) 1996-2001 Jaromir Dolecek <dolecek@ics.muni.cz> This product uses compression library zlib, C opyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.

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Contents

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1. Introduction

1.1 AVG Internet Security Business Edition scheme

1.2 Key features and functions

1.3 Operating Systems Supported

1.4 Minimum Hardware Requirements

1.5 Recommended Hardware Requirements

1.6 Network Requirements

1.6.1 Ports to be allowed on stations

1.6.2 Ports to be Allowed for Remote Administration

1.7 Migrating Stations From Previous Version

........................................................................................................................ 16

2. AVG Internet Security Business Edition Installation

2.1 Components Overview

2.1.1 AVG Admin Server Deployment Wizard

2.1.2 AVG Network Installer

2.1.3 AVG Admin Console

2.1.4 AVG Admin Lite

2.1.5 AVG Admin Server

2.1.6 Server roles

2.2 Where to Install and Deploy

2.3 Language Selection

2.4 License Agreement

2.5 Installation Type

2.6 Personalize

2.7 Destination Folder

2.8 Component Selection

2.9 Installation Summary

2.10 Installation Complete

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3. AVG Admin Deployment Wizard

3.1 Introduction

3.2 Deploying multiple UpdateProxy roles

3.3 Role Selection

3.4 DataCenter Role

3.4.1 Firebird

3.4.2 MS SQL Server Express Edition

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3.4.3 MS SQL Server

3.4.4 Oracle

3.4.5 MySQL 5

3.4.6 Data Import

3.4.7 Server Acc ess

3.5 UpdateProxy role

3.5.1 Update servers

3.6 Configuration overview

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4. AVG Network Installer Wizard Basic Mode

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4.1 Remote Installation on Windows XP Home

4.2 Recommendations for Components

4.3 Welcome

4.4 Installation Method

4.5 Remote Network Installation

4.5.1 All Stations from the Domain

4.5.2 Enter an IP Range

4.5.3 Import Stations from File

4.5.4 Select a Single Station

4.5.5 Select from Active Directory

4.6 Remote network installation - final steps

4.7 Creation of AVG Installation Script

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5. AVG Network Installer Wizard Advanced Mode

5.1 Welcome

5.2 Installation Method

5.3 Remote Network Installation

5.3.1 All Stations from the Domain

5.3.2 Enter an IP Range

5.3.3 Import Stations from File

5.3.4 Select a Single Station

5.3.5 Select from Active Directory

5.4 Remote network installation - final steps

5.5 Creation of AVG Installation Script

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6. AVG Admin Console

6.1 What is AVG Admin Console

6.2 AVG Admin Console Interface Overview

6.2.1 Upper Main Menu

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6.2.2 Navigation Tree

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6.2.3 Records Section

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6.2.4 Status Panel

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6.2.5 Quick Help Panel

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6.2.6 Filter Panel

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6.2.7 The Latest Versions

6.3 Synchronization Process

6.4 Stations

6.5 Servers

6.6 Scan results

6.7 Events

6.8 Notifications

6.9 Graphic Reports

6.10 Licenses

6.11 Pending Requests

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6.3.1 Station Settings Synchronization

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6.3.2 Scan Results Synchronization

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6.3.3 Station Components States Synchronization

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6.4.1 Non-Compliant Stations

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6.4.2 Stations with AVG Firewall

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6.4.3 New Stations

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6.4.4 Filtering

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6.5.1 AVG Admin servers

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6.5.2 Application Servers

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6.5.3 Filtering

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6.6.1 Filtering

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6.7.1 Filtering

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6.8.1 Condition Tab

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6.8.2 Message Tab

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6.9.1 Report Templates

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6.9.2 Report Schedules

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6.9.3 Generated Reports

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6.9.4 Filtering

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6.10.1 Shared Settings

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6.10.2 Stations

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6.11.1 Filtering

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7. AVG Admin Server

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8. AVG Admin Lite

8.1 AVG Admin Deployment Wizard Lite

8.2 AVG Network Installer Wizard Lite

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9. AVG Settings Manager

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10. Configuration

10.1 Shared Settings for Stations/Groups

10.2 Shared Firewall Settings

10.3 Shared Settings for Application Servers

10.4 AVG Admin Server Settings

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8.1.1 Configuration Overview

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8.1.2 Completion

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8.2.1 Installation Settings

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8.2.2 Creation of AVG Installation Script

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8.2.3 Completion

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10.1.1 General control and priority levels

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10.1.2 Alert Manager settings

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10.1.3 Remote Administration

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10.1.4 Allowed Actions

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10.1.5 License

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10.1.6 Configuration copying

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10.1.7 Scheduled Scans

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10.1.8 Moving values to groups/servers

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10.1.9 Anti-Spam

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10.2.1 Setting Items as Mandatory

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10.2.2 Profiles

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10.3.1 Overview

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10.3.2 Anti-Spam Server for MS Exc hange

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10.3.3 E-mail Scanner for MS Exchange (routing TA)

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10.3.4 E-mail Scanner for MS Exchange (SMTP TA)

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10.3.5 E-mail Scanner for MS Exchange (VSAPI)

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10.3.6 Document Scanner for MS SharePoint

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10.3.7 Detection Actions

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10.3.8 Mail Filtering

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10.4.1 General tab

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10.4.2 DataCenter tab

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10.4.3 UpdateProxy tab

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10.4.4 E-mail tab

10.5 Connection String

10.6 Proxy Server

10.7 AVG Admin Console

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11. How to...

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10.7.1 Context Menu

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10.7.2 Station Groups

11.1 How to Connect Stations to AVG Datacenter

11.2 How to Migrate Stations from/to Different DataCenter

11.3 How to Synchronize Stations

11.4 How to solve Update related issues

11.5 How to install AVG remotely on Windows XP Home

11.6 How to Change User Interface Language

11.7 How to Control station users actions

11.8 Requests handling and status messages

11.9 How to manage access rights

11.10 How to maintain the DataCenter database

11.11 List of AVG Setup Parameters

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12. AVG DataCenter

12.1 Maintenance

12.2 Password protection

12.3 Converting the AVG DataCenter to a Different Database

12.4 Web Interface

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11.1.1 Connecting Stations Manually

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11.2.1 Importing Stations and Settings from AVG DataCenter 8.5

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11.2.2 Migrating Stations to another AVG DataCenter

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13. AVG Managed Update

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14. Updates

14.1 General Information

14.2 Update within the Local Network

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15. AVG Admin Server for Linux

15.1 Installation

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15.1.1 Firebird Installation

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15.1.2 Database Setup

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15.1.3 AVG Admin Server 9.0 for Linux Installation

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15.1.4 Manual Database Upgrade

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15.1.5 License

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15.1.6 AVG Admin Server 9.0 for Linux Configuration

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15.1.7 Installation Verification

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15.1.8 Installation Troubleshooting

15.2 Start-up Parameters

15.3 Configuration

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16. FAQ and Technical Support

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1. Introduction

This user manual provides comprehensive documentation for AVG Internet Security Business Edition.

Important notice:

The document may contain references to other user guides, especially the Internet Security guide. If you are not familiar with the AVG User Interface and AVG advanced/Firewall settings we strongly recommend that you download all relevant guides in advance from the http://www.avg.com website, Support

Center/Download/Documentation section.

You can also use context help, which is available through the application, to get the requested information.

1.1. AVG Internet Security Business Edition scheme

Please review the simplified scheme of AVG Internet Security Business Edition showing the basic connection and interaction of remote administration components in the default and most common configuration:

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1) AVG DataCenter

consists of a database, and AVG Admin Server. The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations. The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database, and to c entrally define settings for stations and system parameters. AVG stations approach the AVG Admin Server to read the setup parameters; and to save their currently defined setting and scan results into the AVG DataCenter.

AVG Admin Server also works as a local update source. If you deploy the UpdateProxy role to multiple servers, you can then use them for updating stations and keeping the bandwidth/load in balance.

2) AVG Admin Console

is a program for administration of AVG stations. It communicates directly with the AVG Admin Server.

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3) Stations

communicate with the AVG Admin Server that accepts the default settings, requests spec ific settings, sends the scan results etc.

4) AVG Technologies Server

provides AVG Admin Server/Servers with update files.

1.2. Key features and functions

AVG Internet Security Business Edition offers the following functions:

· Remote installation

Using this function you can easily install AVG on all stations in the local network. This remote installation is secured by the AVG Network Installer Wizard – a program for direct remote installation and/or creation of an installation script that makes it possible to run the Setup installation program on all remote network stations.

· Centrally controlled updates

All AVG stations in the network can be updated centrally using the AVG Admin Console.

· Server roles

AVG Internet Security Business Edition can now act in multiple roles, where

each role can be deployed separately (DataCenter role used for remote stations management, UpdateProxy role for managing updates), which allows the user to divide the load among multiple physical servers.

· Secured communication

Network communication between AVG Admin (AVG Admin Server) and stations is completely encrypted.

· Full remote administration in the network

The full functionality of the AVG Internet Security Business Edition guarantees:

o

Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard

o

Continuous overview of all network AVG stations’ current status

o

Central control and administration of AVG stations’ configuration

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AVG Internet Security Business Edition full functionality is provided by the AVG Admin Console, and the AVG DataCenter.

If you do not need the full functionality, it is possible to install and deploy only the AVG Admin Lite (for installation sc ripts generation and local update source).

· In addition to all standard features, AVG Internet Security Business Edition may

contain the following components support (configuration available directly from the AVG Admin Console):

o

Anti-Spam protection

o

Anti-Spyware protection

o

Firewall protection

o

Online Shield protection

o

LinkScanner protection

o

Anti-Rootkit protection

Note: Depending on your edition, the support of components may vary!

· Backward compatibility including an easy migration from the previous version!

1.3. Operating Systems Supported

AVG Internet Security Business Edition is intended to manage/protect stations with the following operating systems (with the exceptions mentioned below the list):

· MS Windows 2000 Professional SP4 + Update Rollup

· MS Windows Server 2000 SP4 + Update Rollup

· MS Windows XP Professional SP2

· MS Windows XP Home SP2

· MS Windows XP Professional x64 SP1

· MS Windows Server 2003 SP1

· MS Windows Server 2003 x64

· MS Windows 2008 Server

· MS Windows 2008 Server x64

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· MS Windows Vista, all editions

· MS Windows Vista x64, all editions

· MS Windows 7, all editions

· MS Windows 7 x64, all editions

The AVG Admin console, AVG Admin Server and related components are supported in the following operating systems:

· MS Windows 2000 Professional SP4 + Update Rollup

· MS Windows Server 2000 SP4 + Update Rollup

· MS Windows XP Professional SP2

· MS Windows XP Home SP2

· MS Windows XP Professional x64 SP1

· MS Windows Server 2003 SP1

· MS Windows Server 2003 x64

· MS Windows 2008 Server

· MS Windows 2008 Server x64

· MS Windows Vista, all editions

· MS Windows Vista x64, all editions

· MS Windows 7, all editions

· MS Windows 7 x64, all editions

The AVG Admin Server for Linux is supported in the Redhat, Suse, Mandriva, Ubuntu, Debian and possibly other i386/x64 based Linux distributions.

1.4. Minimum Hardware Requirements

Minimum hardware requirements for AVG Internet Security Business Edition and related components are as follows:

· Intel Pentium CPU 1.5 GHz

· 500 MB of free hard drive space

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· 512 MB of RAM memory

1.5. Recommended Hardware Requirements

Recommended hardware requirements for AVG Internet Security Business Edition are as follows:

· Intel Pentium CPU 1.8 GHz

· 600 MB of free hard drive space

· 512 MB of RAM memory

1.6. Network Requirements

To be able to successfully install AVG on stations remotely, it is necessary to take some steps in advance.

Note: If you experience any problems with the remote administration/installation/ connection even after reviewing the chapters below, please try to find the proper answer in the FAQ (Frequently Asked Questions) located at http://www.avg.com/faq.

1.6.1. Ports to be allowed on stations

For individual stations in your network, that use a personal firewall, you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation.

Depending on the firewall type and settings on each station, some of the requirements listed below may be already predefined or allowed, or its settings may not be available under the same name and description. We strongly recommend that all changes should only be done by well experienced users! Always consult the User manual or Help guide for your firewall before proceeding to change any settings.

· Ping (ICMP type 0 - Incoming echo request)

Change this setting only if the AVG Network Installer is not able to detect network station(s), which you are sure are switched on and fully operational.

In the firewall settings used on the remote station allow the incoming ping requests within the local network. Often this function can be found under ICMP type 0 or Incoming echo request or similar description. If set correctly, AVG Network Installer will be able to find the station in the network.

· File and Printer Sharing for Microsoft Networks

To allow AVG Network Installer access to a remote station over the Admin$ share, you first need to allow File and Printer Sharing for Microsoft Network

on the remote station. Specifically you must allow TCP ports 139 and 445 and UDP ports 137, 138 and 445. This way the AVG Network Installer can copy

the AVG Agent to the remote station.

As a first step you should check, that the File and Printer Sharing for Microsoft Networks is installed on the remote station.

If you use Windows 2000 or XP, you can find the settings under Start/Settings/ Network connections. In the properties window of the Network connections, tick the File and Printer Sharing for Microsoft Networks. If you cannot see such an item, then it is probably not installed yet. In this case, please contact your station administrator or install the component yourself from the installation CD.

For Windows Vista navigate to Control Panel/Network and Sharing Center and enable the Network sharing.

If you use Windows 7 - navigate to Control Panel/All Control Panel Items/ Network and Sharing Center/Advanced sharing settings. Select a profile applic able for your network (or choose step by step both) and then click the Turn on file and printer sharing radio button.

If the File and Printer Sharing for Microsoft Networks is successfully installed, you need to allow the ports mentioned above in the firewall installed on the remote station. If for example the built-in Windows XP firewall is used, you can easily allow this feature by clicking the File and Printer Sharing item located in the Exceptions tab.

· RPC: Remote Procedure Call

To be able to launch the AVG Agent on the remote station, you need to allow the following ports in the firewall on the station – TCP and UDP port 135.

· Communication on TCP port number 6150

For correct communication between the AVG Network Installer and the AVG Agent component you need to first allow communication on TCP port 6150.

Using this port the AVG Network Installer controls the AVG Agent tool and passes it the AVG installation files.

1.6.2. Ports to be Allowed for Remote Administration

Ports that need to be allowed for remote administration are listed below:

· Communication on TCP port number 80

For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy, it is necessary to permit outgoing communication for these

components on TCP port 80.

For succ essful connection between AVG Admin Server and stations, you also

need to allow other ports on your router/firewall/hub/VPN or other type of relevant connection type, hardware or software:

· TCP Port 4158

For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console, you need to allow TCP port 4158 (predefined by default).

This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station (via upper menu Tools/Advanced Settings Remote Administration).

· TCP Port 6051

This port is used for direct messages from AVG Admin Server to the AVG Station.

This port can be changed within the AVG User Interface on the station (via upper menu Tools/Advanced Settings – Remote Administration group).

· TCP Port 6054

This port is used for direct messages from the AVG Admin Server to the AVG Admin Console. This port is not configurable. AVG Admin Console tries to open this port automatically for listening, if the port is not available, it tries to open subsequent ports (6055, 6056, …) until it successfully finds an available one.

1.7. Migrating Stations From Previous Version

The migration of one AVG DataCenter to another is described in the How to/Migrate

stations from/to different DataCenter.

2. AVG Internet Security Business Edition Installation

In order to be able to remotely install AVG on stations, you must first install AVG 9.0 Remote Administration and its components.

The whole process consists basically of two steps:

· Components Installation

· Deployment process

Note: It is strongly recommended that you go through the following chapters first to get a general overview of the AVG Internet Security Business Edition installation possibilities so that you can set the configuration that best suits your needs. Especially check the Where to Install and Deploy and Components Overview chapters.

AVG Internet Security Business Edition can be launched using the exe file within the AVG Admin directory on the installation CD. Also, the latest installation package can always be downloaded from the AVG website at http://www.avg.com/download.

Before installing AVG Remote Administration visit the AVG website and check for the latest installation file!

2.1. Components Overview

Below you will find a brief overview of all components.

2.1.1. AVG Admin Server Deployment Wizard

This wizard will help you to deploy AVG Internet Security Business Edition onto your server or divide it across multiple servers.

2.1.2. AVG Network Installer

The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks.

2.1.3. AVG Admin Console

The AVG Admin Console is a central place for administration of your remote AVG station installations in the network. It communicates with the AVG Admin server and controls, processes and displays all relevant events.

2.1.4. AVG Admin Lite

AVG Admin Lite is the name given to a simplified installation of AVG Internet Sec urity Business Edition, providing only a local update source and script AVG installations on stations, without the benefits of AVG DataCenter and AVG Admin Console.

2.1.5. AVG Admin Server

The AVG Admin Server stores data in a database (AVG DataCenter) and performs the role of a mediator between the AVG DataCenter and stations. AVG Admin Server may also work as a local update source.

The AVG DataCenter is a database that contains the entire configuration for AVG stations, including scan and tasks settings. All stations with AVG installed, as well as the AVG Admin Console program, communicate with the AVG DataCenter. The communication is possible only if the Remote Administration component is properly installed on all stations connected to the AVG Admin Server.

AVG DataCenter supports one embedded and several standalone (commercial) SQL database systems. You will be able to c hoose specific database system during deployment process (AVG Admin Deployment Wizard starts after installation).

2.1.6. Server roles

There are two roles that c an be deployed after installation on AVG Admin Servers. The selection of roles is a key part of the deployment process that will take place right after product installation. The roles are as follows:

· DataCenter role

Allows central management of AVG stations configuration via the AVG Admin Console, collects scan results from AVG stations, shows components states and much more.

· UpdateProxy role

Serves as a proxy server for downloading and distributing updates to your stations.

2.2. Where to Install and Deploy

You can install and deploy different components/roles of AVG Remote Administration to different servers/stations. There is no need to install everything on one machine.

Once you finish product installation, you will proceed to the deployment process that allows you to deploy different server roles.

For example, the AVG DataCenter role can be deployed to some central server in your network. If your network or number of stations is large, you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage.

Also, the AVG Admin Console (central application for administration of your stations) can be installed to a different station and the administrator can manage the stations from any place.

2.3. Language Selection

The welcome dialog appears in the language of the operating system to which AVG Internet Security Business Edition is being installed. You can switch to another language and confirm your choice by pressing the Next button.

2.4. License Agreement

This dialog window offers the full wording of the AVG Internet Security Business Edition lic ense agreement. You c an either scroll down to read the text or click the Printable version button to open it in a new resizable window with an option to print the whole agreement.

Once you finish reading, check the I have read license agreement checkbox and press the Accept button to continue. Otherwise use the Don’t accept button, and the installation process will be cancelled.

2.5. Installation Type

In this dialog select which type of Remote Administration you wish to install. You have the following options:

· Full Installation

This is the recommended option. It will install all possible components.

· Custom Installation

This option allows you to select, which components you wish to install.

· Lite Installation

This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only. The AVG Network Installer Wizard allows only simple script generation. No console for administration will be installed and no AVG DataCenter will be deployed.

You can find more information on the Lite Installation in the AVG Admin Lite Chapter.

2.6. Personalize

In this dialog enter your User name, Company name (if applic able) and your License. Clic k the Next button to continue.

2.7. Destination Folder

You have to specify the destination folder where AVG Internet Security Business Edition (and its components) will be installed. If you want to select another directory, specify the directory path or choose a directory from your local disk by pressing the Browse button. To c ontinue the installation press the Next button.

If you specified a directory different from the default one, and the specified directory does not exist, a new dialog will pop up asking you whether you want to create the directory. To confirm creating the directory, press the Yes button.

2.8. Component Selection

The new dialog window asks you to select those AVG Internet Sec urity Business Edition components you want to install (this does not apply to the Lite installation option). By default, all key components are selected. If you decide on another arrangement, check or uncheck the respective checkbox. To continue the installation process, press the Next button:

Note: If you want to use Graphic reports, install the c omponent on the c omputer where you install AVG Admin Server, and on each computer where you install AVG Admin Console. Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console.

2.9. Installation Summary

This dialog presents a list of all selected parameters. To continue the installation, press the Finish button.

2.10. Installation Complete

The Installation complete dialog appears to confirm that AVG Internet Security Business Edition and all its c omponents were installed successfully. Press the OK button to finalize the installation.

If the installation went through correctly, one of the following Wizards will launch automatically depending on your previous choices during the installation process:

· AVG Admin Deployment Wizard

This Wizard will start automatically if you chose Full or Custom installation in the

Installation type dialog.

For more information see the AVG Admin Deployment Wizard chapter.

Note: You must go through this wizard in order to make AVG Internet Security Business Edition function properly.

· AVG Admin Deployment Wizard Lite

This Wizard will start if you chose Lite Installation in the Installation type dialog. For more information see the AVG Admin Deployment Wizard Lite chapter.

Note: You must go through this wizard in order to make AVG Internet Security Business Edition function properly.

Note: If an error occurred during the installation process, or the installation failed, an error dialog appears. In that case use the Save log button to store the installation protocol. Then send the file to our technical support department for further analysis. Use the c ontact page http://www.avg.com/support-existing.

3. AVG Admin Deployment Wizard

The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG Internet Security Business Edition. It can also be launched any time later from the program folder, i.e. All programs/AVG 9.0 Remote Administration/ AVG Admin Server Deployment Wizard.

The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine. Using the wizard, you can also c onfigure the AVG Admin Server in order to mirror the AVG updates in a local network. The wizard leads you through the c onfiguration process in a few steps listed in the following summary.

Note: Navigation in the wizard is as usual:

· The Back button takes you one step back in the wizard.

· The Next button takes you one step forward and also performs all actions

selected in the current stage.

· Use the Help button to open a comprehensive information help related to the

current step.

· By pressing the Cancel button, you can quit the wizard at any stage, discarding

the changes performed so far.

3.1. Introduction

The first dialog explains the purpose of the Wizard and briefly describes two main options. Click the Next button to proceed to the next step.

Note: We strongly recommend you complete this wizard in order to make the AVG Admin Server run c orrectly.

3.2. Deploying multiple UpdateProxy roles

Before you deploy AVG Internet Security Business Edition roles to your server, you may need to consider the following:

You can deploy the UpdateProxy role to more than one server and distribute updates from different sources to avoid your server overloading or having bandwidth issues.

The allocation of servers depends on your network size and your server and network specifications. Generally speaking, if your network consists of more than 150 stations or your network is divided into multiple segments in different locations, you should consider deploying multiple UpdateProxy roles to different servers and spread the load.

To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server.

3.3. Role Selection

This screen displays information on the AVG Admin Server current state. When everything is correct, the respective information is displayed in green text.

If this is not your first run and everything seems to be correct (i.e. up-to-date with no warnings or errors), there is no need to go through the configuration process again (unless you wish to change something).

If there is a configuration problem, you will be briefly informed about the reasons, and the information will be highlighted in red color. In such cases you need to go through the whole wizard to correct the problem.

In the Server roles section you must choose which server role(s) you want to run on this server. You need to select at least one option, but you can also select both. The options are as follows:

· DataCenter role

Allows central management of AVG stations configuration via the AVG Admin Console, collects scan results from AVG stations, shows components states and much more.

If you choose to install this role only, proceed to the DataCenter Role chapter.

· UpdateProxy role

Serves as a proxy server for downloading and distributing updates to your stations.

If you choose to install this role only, proceed to the UpdateProxy role chapter.

If you select both options, proceed to the DataCenter Role chapter.

3.4. DataCenter Role

If you have selected in the Current state of AVG Admin Server step (see chapter

Role Selection) the DataCenter Role, one of the following dialogs will be displayed:

If there is an existing database with stations detec ted, the Wizard will offer you to backup its c ontents first.

Note: The backup is not available if the database is in an error state.

To do so, simply check the Perform DataCenter database backup to folder checkbox and fill-in your desired storage location.

The next dialog will inform you about your DataCenter database status. There exist two possible cases - either the DataCenter database will be up to date or outdated. In

the first case, you will experience these two options:

· Keep existing DataCenter database

This option will leave the database untouched. Select this option, if the database version is up to date and you need to preserve its c ontents.

· Create new empty DataCenter database

Select this option to c reate c ompletely new database (the originally stored data will be lost). We strongly recommend to bac kup the DataCenter database before proceeding!

On the other hand, if the DataCenter database will be outdated, you will be asked, if you wish to update the existing one or create a new one:

· Update existing DataCenter database

This option will update the database to the current version. Select this option, if you need to preserve the database contents.

In the next step you can optionally check the Username and Password checkboxes and fill-in your preferred user name and password that will be required each time you launch the AVG Admin Console, AVG Admin Server Deployment Wizard or process stations update.

Note: If you set an username and password here, you should also manually define

the same values on all existing stations in order to allow them correctly connect to your Datacenter!

If you are deploying the DataCenter role for the first time or you decided to create a new database, you will need to choose a database engine now.

Select the database system corresponding to your needs. These options are available:

· Firebird

This solution is appropriate for smaller networks with up to 150 stations. The database is a standard part of AVG Internet Security Business Edition installation.

Additionally, you can choose a specific database character set from the roll down menu corresponding to your language needs.

· Microsoft SQL Server Express

The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server, it can serve up to 1000 stations. The product is not a standard part of AVG Internet Security Business Edition. Its usage is not limited by any commercial lic ense.

· Microsoft SQL Server

The Microsoft SQL Server engine can serve over 1000 stations in large networks. It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license.

· Oracle 10g

This engine c an serve over 1000 stations in large networks. It is not a standard

Avg INTERNET SECURITY BUSINESS EDITION V9 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

AVG Admin Lite is the name given to a simplified installation of AVG Internet Sec urity Business Edition, providing only a local update source and script AVG installations on stations, without the benefits of AVG DataCenter and AVG Admin Console.

If you select both options, proceed to the DataCenter Role chapter.