AVG Email Server Edition 2013, Email Server Edition 2014, Email Server Edition 2016, Email Server Edition 2015 Instruction Manual
AVG Email Server Edition
User Manual
Document revision 2015.12 (28.7.2015)
Copyright AVG Technologies C Z, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.
Contents
21. Introduction
32. AVG Installation Requirements
32.1 Operation Systems Supported
32.2 Email Servers Supported
32.3 Hardware Requirements
42.4 Uninstall Previous Versions
42.5 MS Exchange Service Packs
53. AVG Installation Process
53.1 Installation Launch
63.2 License Agreement
63.3 Activate Your License
73.4 Select Installation Type
83.5 Custom Install - Custom Options
103.6 Installation Completion
114. After Installation
135. Email Scanners for MS Exchange
135.1 Overview
145.2 Email Scanner for MS Exchange (routing TA)
165.3 Email Scanner for MS Exchange (SMTP TA)
175.4 Email Scanner for MS Exchange (VSAPI)
195.5 Detection Actions
205.6 Mail Filtering
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226. Anti-Spam Server for MS Exchange
226.1 Anti-Spam Principles
226.2 Anti-Spam Interface
236.3 Anti-Spam Settings
287. FAQ and Technical Support
1. Introduction
This user manual provides comprehensive documentation for AVG Email Server Edition.
Congratulations on your purchase of AVG Email Server Edition!
AVG Email Server Edition is one of a range of award winning AVG products designed to provide you with
peace of mind and total security for your server. As with all AVG products AVG Email Server Edition has
been completely re-designed, from the ground up, to deliver AVG’s renowned and accredited security
protection in a new, more user friendly and efficient way.
AVG has been designed and developed to protect your computing and networking activity. Enjoy the
experience of full protection from AVG.
Note: This documentation contains description of specific Email Server Edition features. Should you require
information about other AVG features, please consult the user guide to Internet Security edition, which
contains all the necessary details. You can download the guide from the http://www.avg.com.
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2. AVG Installation Requirements
2.1. Operation Systems Supported
AVG Email Server Edition is intended to protect mail servers running under the following operating systems:
Windows 2012 Server R2 Edition
Windows 2012 Server Edition (x86 and x64)
Windows 2008 Server R2 Edition
Windows 2008 Server Edition (x86 and x64)
Windows 2003 Server (x86, x64) SP1
2.2. Email Servers Supported
The following mail servers are supported:
MS Exchange 2003 Server version
MS Exchange 2007 Server version
MS Exchange 2010 Server version
MS Exchange 2013 Server version
2.3. Hardware Requirements
Minimum hardware requirements for AVG Email Server Edition are:
Intel Pentium CPU 1.5 GHz
500 MB of free hard drive space (for installation purposes)
512 MB of RAM memory
Recommended hardware requirements for AVG Email Server Edition are:
Intel Pentium CPU 1.8 GHz
600 MB of free hard drive space (for installation purposes)
512 MB of RAM memory
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2.4. Uninstall Previous Versions
If you have an older version of AVG Email Server installed, you will need to uninstall it manually before
installing AVG Email Server Edition. You must manually perform the uninstallation of the previous version,
using the standard windows functionality.
From the start menu Start/Settings/Control Panel/Add or Remove Programs select the correct
program from the list of installed software (or you can do this maybe even easier via menu Start/All
Programs/AVG/Uninstall AVG).
If you have previously used the AVG 8.x or older version, do not forget to uninstall also individual server
plug-ins.
Note: It will be necessary to restart the store service during the uninstallation process.
Exchange plug-in - run setupes.exe with the /uninstall parameter from the folder where the plug-in was
installed.
e.g. C:\AVG4ES2K\setupes.exe /uninstall
Lotus Domino/Notes plug-in - run setupln.exe with the /uninstall parameter from folder where the plugin was installed:
e.g. C:\AVG4LN\setupln.exe /uninstall
2.5. MS Exchange Service Packs
There is no service pack required for MS Exchange 2003 Server; however, it is recommended to keep your
system as up to date with the latest service packs and hotfixes as possible in order to obtain maximal
available security.
Service Pack for MS Exchange 2003 Server (optional):
http://www.microsoft.com/en-us/download/details.aspx?id=9664
At the beginning of the setup, all system libraries versions will be examined. If it is necessary to install newer
libraries, the installer will rename the old ones with a .delete extension. They will be deleted after the system
restart.
Service Pack for MS Exchange 2007 Server (optional):
http://www.microsoft.com/downloads/details.aspx?FamilyID=44c66ad6-f185-4a1d-a9ab473c1188954c&displaylang=en
Service Pack for MS Exchange 2010 Server (optional):
http://www.microsoft.com/en-us/download/details.aspx?id=28190
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3. AVG Installation Process
There are two installation packages available for your product - for 32bit operating systems (marked as x86)
and for 64bit operating systems (marked as x64). Be sure to use the correct installation package for your
specific operating system.
You will be able to choose also additional languages for the application interface later during the installation
process.
To install AVG on your computer, you need to get the latest installation file. You can use the installation file
from the CD that is a part of your box edition but this file might be out-of-date. Therefore we recommended
getting the latest installation file online. You can download the file from the AVG website (at http://
www.avg.com/download?prd=msw).
During the installation process you will be asked for your license number. Please make sure you have it
available before starting the installation. The number can be found in the CD packaging. If you purchased your
copy of AVG on-line, your license number will have been delivered to you via email.
Once you have downloaded and saved the installation file on your hard drive, you can launch the installation
process. The installation is a sequence of dialog windows with a brief description of what do at each step. In
the following, we offer an explanation for each dialog window:
3.1. Installation Launch
The installation process always starts with this window. In here you select the language used for the
installation process and press the Next button.
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3.2. License Agreement
This dialog allows you to read the license conditions. Use the Printable version button to open the license
text in a new window. Press the Accept button to confirm and continue to the next dialog.
3.3. Activate Your License
In the Activate your License dialog you have to fill in your license number.
Enter your license number into the License Number text field. The license number will be in the confirmation
email that you received after purchasing your AVG on-line. You must type in the number exactly as shown. If
the digital form of the license number is available (in the email), it is recommended to use the copy and paste
method to insert it.
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Press the Next button to continue the installation process.
3.4. Select Installation Type
The Select type of Installation dialog offers the choice of two installation options: Express Install and Custom
Install.
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For most users, it is highly recommended to keep to the Express Install that installs AVG in fully automatic
mode with settings predefined by the program vendor. This configuration provides maximum security combined
with the optimal use of resources. In the future, if the need arises to change the configuration, you will always
have the possibility to do so directly in the AVG application.
Custom Install should only be used by experienced users who have a valid reason to install AVG with nonstandard settings. E.g. to fit specific system requirements.
Upon selecting the Custom Install, the Destination folder section appears in the lower part of the dialog. It
allows you to specify the location where AVG should be installed. By default, AVG will be installed to the
program files folder located on drive C:. If you want to change this location, use the Browse button to display
the drive structure, and select the respective folder.
3.5. Custom Install - Custom Options
The Component selection section displays an overview of all AVG components that can be installed. If the
default settings do not suit you, you can remove/add specific components.
However, you can only select from components that are included in your purchased AVG edition. Only
those components will be offered to be installed within the Component Selection dialog!
Remote Admin - if you intend to connect AVG to an AVG DataCenter (AVG Network Editions), then
you need to select this option.
Additional installed languages - you can define which language(s) AVG should be installed in. Check
the Additional installed languages item and then select the desired languages from the respective
menu.
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