AVG ANTI-VIRUS BUSINESS EDITION 2011 - REV 2011.01, Anti-Virus Business Edition 2011 User Manual
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A V G A nti-V irus B usines s Edition 201 1 © 20 10 C opyright A V G T ec hnologies C Z, s.r.o. All rights res erved. 1
Document revision 2011.01 (13. 8. 2010)
Copyright AVG Technologies CZ, s.r.o. All rights reserved.
All other trademarks are the property of their respective owners.
This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (C) 1991-2, RSA Data
Security, Inc. C reated 1991.
This product uses code from C-SaCzech library, C opyright (c) 1996-2001 Jaromir Dolecek
<dolecek@ics.muni.cz>
This product uses compression library zlib, C opyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.
AVG Anti-Virus Business Edition 2011
User Manual
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Contents
........................................................................................................................ 8
1. Introduction
.......................................................................................................... 8
1.1 AVG Anti-Virus Business Edition 2011 scheme
.......................................................................................................... 9
1.2 Key features and functions
.......................................................................................................... 10
1.3 Operating Systems Supported
.......................................................................................................... 12
1.4 Minimum Hardware Requirements
.......................................................................................................... 12
1.5 Recommended Hardware Requirements
.......................................................................................................... 12
1.6 Network Requirements
.......................................................................................................... 12
1.6.1 Ports to be allowed on stations
.......................................................................................................... 12
1.6.2 Ports to be Allowed for Remote Administration
.......................................................................................................... 14
1.7 Migrating Stations From Previous Version
........................................................................................................................ 15
2. AVG Anti-Virus Business Edition 2011 Installation
.......................................................................................................... 15
2.1 Components Overview
.......................................................................................................... 15
2.1.1 AVG Admin Server Deployment Wizard
.......................................................................................................... 15
2.1.2 AVG Network Installer
.......................................................................................................... 15
2.1.3 AVG Admin Console
.......................................................................................................... 15
2.1.4 AVG Admin Lite
.......................................................................................................... 15
2.1.5 AVG Admin Server
.......................................................................................................... 15
2.1.6 Server roles
.......................................................................................................... 16
2.2 Where to Install and Deploy
.......................................................................................................... 17
2.3 Welcome Dialog
.......................................................................................................... 18
2.4 License Activation
.......................................................................................................... 18
2.5 Installation Type
.......................................................................................................... 20
2.6 Custom Options
.......................................................................................................... 21
2.7 Installation Complete
........................................................................................................................ 23
3. AVG Admin Deployment Wizard
.......................................................................................................... 23
3.1 Introduction
.......................................................................................................... 24
3.2 Deploying multiple UpdateProxy roles
.......................................................................................................... 24
3.3 Role Selection
.......................................................................................................... 25
3.4 DataCenter Role
.......................................................................................................... 25
3.5 DataCenter Role - First Deployment
.......................................................................................................... 27
3.6 DataCenter Role - Repeated Deployment
.......................................................................................................... 31
3.7 DataCenter Role - Databases Overview
.......................................................................................................... 31
3.7.1 Firebird
.......................................................................................................... 31
3.7.2 MS SQL Server Express Edition
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.......................................................................................................... 31
3.7.3 MS SQL Server
.......................................................................................................... 31
3.7.4 Oracle
.......................................................................................................... 31
3.7.5 MySQL 5
.......................................................................................................... 36
3.8 DataCenter Role - Data Import
.......................................................................................................... 37
3.9 DataCenter Role - Server Access
.......................................................................................................... 39
3.10 UpdateProxy Role
.......................................................................................................... 39
3.10.1 Update Servers
.......................................................................................................... 43
3.11 Configuration Overview
........................................................................................................................ 45
4. AVG Network Installer Wizard Basic Mode
.......................................................................................................... 45
4.1 Remote Installation on Windows XP Home
.......................................................................................................... 45
4.2 Recommendations for Components
.......................................................................................................... 46
4.3 Welcome
.......................................................................................................... 47
4.4 Installation Method
.......................................................................................................... 48
4.5 Remote Network Installation
.......................................................................................................... 48
4.5.1 All Stations from the Domain
.......................................................................................................... 48
4.5.2 Enter an IP Range
.......................................................................................................... 48
4.5.3 Import Stations from File
.......................................................................................................... 48
4.5.4 Select a Single Station
.......................................................................................................... 48
4.5.5 Select from Active Directory
.......................................................................................................... 59
4.6 Remote network installation - final steps
.......................................................................................................... 61
4.7 Creation of AVG Installation Script
........................................................................................................................ 67
5. AVG Network Installer Wizard Advanced Mode
.......................................................................................................... 68
5.1 Welcome
.......................................................................................................... 69
5.2 Installation Method
.......................................................................................................... 70
5.3 Remote Network Installation
.......................................................................................................... 70
5.3.1 All Stations from the Domain
.......................................................................................................... 70
5.3.2 Enter an IP Range
.......................................................................................................... 70
5.3.3 Import Stations from File
.......................................................................................................... 70
5.3.4 Select a Single Station
.......................................................................................................... 70
5.3.5 Select from Active Directory
.......................................................................................................... 85
5.4 Remote network installation - final steps
.......................................................................................................... 87
5.5 Creation of AVG Installation Script
........................................................................................................................ 96
6. AVG Admin Console
.......................................................................................................... 96
6.1 What is AVG Admin Console
.......................................................................................................... 98
6.2 AVG Admin Console Interface Overview
.......................................................................................................... 98
6.2.1 Upper Main Menu
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.......................................................................................................... 98
6.2.2 Navigation Tree
.......................................................................................................... 98
6.2.3 Records Section
.......................................................................................................... 98
6.2.4 Status Panel
.......................................................................................................... 98
6.2.5 Quick Help Panel
.......................................................................................................... 98
6.2.6 Filter Panel
.......................................................................................................... 98
6.2.7 The Latest Versions
.......................................................................................................... 110
6.3 Synchronization Process
.......................................................................................................... 110
6.3.1 Station Settings Synchronization
.......................................................................................................... 110
6.3.2 Scan Results Synchronization
.......................................................................................................... 110
6.3.3 Station Components States Synchronization
.......................................................................................................... 111
6.4 Stations
.......................................................................................................... 111
6.4.1 Non-Compliant Stations
.......................................................................................................... 111
6.4.2 Stations with AVG Firewall
.......................................................................................................... 111
6.4.3 New Stations
.......................................................................................................... 111
6.4.4 Filtering
.......................................................................................................... 115
6.5 Servers
.......................................................................................................... 115
6.5.1 AVG Admin servers
.......................................................................................................... 115
6.5.2 Application Servers
.......................................................................................................... 115
6.5.3 Filtering
.......................................................................................................... 119
6.6 Scan results
.......................................................................................................... 119
6.6.1 Filtering
.......................................................................................................... 122
6.7 Events
.......................................................................................................... 122
6.7.1 Filtering
.......................................................................................................... 124
6.8 Notifications
.......................................................................................................... 124
6.8.1 Condition Tab
.......................................................................................................... 124
6.8.2 Message Tab
.......................................................................................................... 128
6.9 Graphic Reports
.......................................................................................................... 128
6.9.1 Report Templates
.......................................................................................................... 128
6.9.2 Report Schedules
.......................................................................................................... 128
6.9.3 Generated Reports
.......................................................................................................... 128
6.9.4 Filtering
.......................................................................................................... 138
6.10 Licenses
.......................................................................................................... 138
6.10.1 Shared Settings
.......................................................................................................... 138
6.10.2 Stations
.......................................................................................................... 138
6.11 Pending Requests
.......................................................................................................... 138
6.11.1 Filtering
.......................................................................................................... 139
6.12 Network Installer
.......................................................................................................... 139
6.12.1 Network Scanning
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.......................................................................................................... 139
6.12.2 Remote Network Installation
........................................................................................................................ 164
7. AVG Admin Server
........................................................................................................................ 165
8. AVG Admin Lite
.......................................................................................................... 165
8.1 AVG Admin Deployment Wizard Lite
.......................................................................................................... 165
8.1.1 Configuration Overview
.......................................................................................................... 165
8.1.2 Completion
.......................................................................................................... 168
8.2 AVG Network Installer Wizard Lite
.......................................................................................................... 168
8.2.1 Installation Settings
.......................................................................................................... 168
8.2.2 Creation of AVG Installation Script
.......................................................................................................... 168
8.2.3 Completion
........................................................................................................................ 173
9. AVG Settings Manager
........................................................................................................................ 176
10. Configuration
.......................................................................................................... 176
10.1 Shared Settings for Stations/Groups
.......................................................................................................... 176
10.1.1 General control and priority levels
.......................................................................................................... 176
10.1.2 Alert Manager settings
.......................................................................................................... 176
10.1.3 Remote Administration
.......................................................................................................... 176
10.1.4 Allowed Actions
.......................................................................................................... 176
10.1.5 License
.......................................................................................................... 176
10.1.6 Configuration copying
.......................................................................................................... 176
10.1.7 Scheduled Scans
.......................................................................................................... 176
10.1.8 Moving values to groups/servers
.......................................................................................................... 176
10.1.9 Anti-Spam
.......................................................................................................... 191
10.2 Shared Firewall Settings
.......................................................................................................... 191
10.2.1 Setting Items as Mandatory
.......................................................................................................... 191
10.2.2 Profiles
.......................................................................................................... 195
10.3 Shared Settings for Application Servers
.......................................................................................................... 195
10.3.1 Overview
.......................................................................................................... 195
10.3.2 Anti-Spam Server for MS Exchange
.......................................................................................................... 195
10.3.3 E-mail Scanner for MS Exchange (routing TA)
.......................................................................................................... 195
10.3.4 E-mail Scanner for MS Exchange (SMTP TA)
.......................................................................................................... 195
10.3.5 E-mail Scanner for MS Exchange (VSAPI)
.......................................................................................................... 195
10.3.6 Document Scanner for MS SharePoint
.......................................................................................................... 195
10.3.7 Detection Actions
.......................................................................................................... 195
10.3.8 Mail Filtering
.......................................................................................................... 206
10.4 AVG Admin Server Settings
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.......................................................................................................... 206
10.4.1 General tab
.......................................................................................................... 206
10.4.2 DataCenter tab
.......................................................................................................... 206
10.4.3 UpdateProxy tab
.......................................................................................................... 206
10.4.4 E-mail tab
.......................................................................................................... 213
10.5 Connection String
.......................................................................................................... 214
10.6 Proxy Server
.......................................................................................................... 215
10.7 AVG Admin Console
.......................................................................................................... 215
10.7.1 Context Menu
.......................................................................................................... 215
10.7.2 Station Groups
.......................................................................................................... 223
10.8 Sidebar/Desktop Gadgets
........................................................................................................................ 225
11. How to...
.......................................................................................................... 225
11.1 How to Connect Stations to AVG Datacenter
.......................................................................................................... 225
11.1.1 Connecting Stations Manually
.......................................................................................................... 227
11.2 How to Migrate Stations from/to Different DataCenter
.......................................................................................................... 227
11.2.1 Importing Stations and Settings from AVG DataCenter 9.0
.......................................................................................................... 227
11.2.2 Migrating Stations to another AVG DataCenter
.......................................................................................................... 229
11.3 How to Synchronize Stations
.......................................................................................................... 229
11.4 How to solve Update related issues
.......................................................................................................... 230
11.5 How to install AVG remotely on Windows XP Home
.......................................................................................................... 231
11.6 How to Change User Interface Language
.......................................................................................................... 233
11.7 How to Control station users actions
.......................................................................................................... 233
11.8 Requests handling and status messages
.......................................................................................................... 234
11.9 How to manage acc ess rights
.......................................................................................................... 238
11.10 How to maintain the DataCenter database
.......................................................................................................... 239
11.11 List of AVG Setup Parameters
........................................................................................................................ 245
12. AVG DataCenter
.......................................................................................................... 245
12.1 Maintenance
.......................................................................................................... 245
12.2 Password protection
.......................................................................................................... 246
12.3 Converting the AVG DataCenter to a Different Database
.......................................................................................................... 246
12.4 Web Interface
........................................................................................................................ 248
13. AVG Managed Update
........................................................................................................................ 254
14. Updates
.......................................................................................................... 254
14.1 General Information
.......................................................................................................... 254
14.2 Update within the Local Network
........................................................................................................................ 256
15. AVG Admin Server for Linux
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.......................................................................................................... 256
15.1 Installation
.......................................................................................................... 256
15.1.1 Firebird Installation
.......................................................................................................... 256
15.1.2 Database Setup
.......................................................................................................... 256
15.1.3 AVG Admin Server 9.0 for Linux Installation
.......................................................................................................... 256
15.1.4 Manual Database Upgrade
.......................................................................................................... 256
15.1.5 License
.......................................................................................................... 256
15.1.6 AVG Admin Server 9.0 for Linux Configuration
.......................................................................................................... 256
15.1.7 Installation Verification
.......................................................................................................... 256
15.1.8 Installation Troubleshooting
.......................................................................................................... 260
15.2 Start-up Parameters
.......................................................................................................... 262
15.3 Configuration
........................................................................................................................ 267
16. FAQ and Technical Support
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1. Introduction
This user manual provides comprehensive documentation for AVG Anti-Virus
Business Edition 2011.
Important notice:
The document may contain references to other user guides, especially the
Internet Security guide. If you are not familiar with the AVG User Interface and
AVG advanced/Firewall settings we strongly recommend that you download all
relevant guides in advance from the http://www.avg.com/ww-en website,
Support Center/Download/Documentation section.
You can also use context help, which is available through the application, to get
the requested information.
1.1. AVG Anti-Virus Business Edition 2011 scheme
Please review the simplified scheme of AVG Anti-Virus Business Edition 2011
showing the basic connection and interaction of remote administration components in
the default and most common configuration:
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1) AVG DataCenter
consists of a database, and AVG Admin Server. The AVG Admin Server
performs the role of a mediator between the AVG DataCenter and AVG stations.
The AVG Admin Console uses the AVG Admin Server to approach the AVG
DataCenter database, and to centrally define settings for stations and system
parameters. AVG stations approach the AVG Admin Server to read the setup
parameters; and to save their currently defined setting and scan results into the
AVG DataCenter.
AVG Admin Server also works as a local update source. If you deploy the
UpdateProxy role to multiple servers, you can then use them for updating
stations and keeping the bandwidth/load in balance.
2) AVG Admin Console
is a program for administration of AVG stations. It communicates directly with
the AVG Admin Server.
3) Stations
communicate with the AVG Admin Server that accepts the default settings,
requests specific settings, sends the scan results etc.
4) AVG Technologies Server
provides AVG Admin Server/Servers with update files.
1.2. Key features and functions
AVG Anti-Virus Business Edition 2011 offers the following functions:
· Remote installation
Using this function you can easily install AVG on all stations in the local network.
This remote installation is secured by the AVG Network Installer Wizard – a
program for direct remote installation and/or creation of an installation sc ript
that makes it possible to run the Setup installation program on all remote
network stations.
· Centrally controlled updates
All AVG stations in the network can be updated centrally using the AVG Admin
Console.
· Server roles
AVG Anti-Virus Business Edition 2011 can now act in multiple roles, where
each role can be deployed separately (DataCenter role used for remote stations
management, UpdateProxy role for managing updates), which allows the user to
divide the load among multiple physical servers.
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· Secured communication
Network communication between AVG Admin (AVG Admin Server) and stations is
completely encrypted.
· Full remote administration in the network
The full functionality of the AVG Anti-Virus Business Edition 2011 guarantees:
o
Automated remote AVG installation on all network stations thanks to new
AVG Network installer Wizard
o
Continuous overview of all network AVG stations’ current status
o
Central control and administration of AVG stations’ configuration
AVG Anti-Virus Business Edition 2011 full functionality is provided by the AVG
Admin Console, and the AVG DataCenter.
If you do not need the full functionality, it is possible to install and deploy only
the AVG Admin Lite (for installation sc ripts generation and local update source).
· In addition to all standard features, AVG Anti-Virus Business Edition 2011 may
contain the following components support (configuration available directly from
the AVG Admin Console):
o
Anti-Spam protection
o
Anti-Spyware protection
o
Firewall protection
o
Online Shield protection
o
LinkScanner protection
o
Anti-Rootkit protection
Note: Depending on your edition, the support of c omponents may vary!
· Backward compatibility including an easy migration from the previous version!
1.3. Operating Systems Supported
AVG Anti-Virus Business Edition 2011 is intended to manage/protect stations with
the following operating systems (with the exceptions mentioned below the list):
· MS Windows XP Professional SP2
· MS Windows XP Home SP2
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· MS Windows XP Professional x64 SP1
· MS Windows Server 2003 SP1
· MS Windows Server 2003 x64
· MS Windows 2008 Server
· MS Windows 2008 Server x64
· MS Windows Vista, all editions
· MS Windows Vista x64, all editions
· MS Windows 7, all editions
· MS Windows 7 x64, all editions
The AVG Admin console, AVG Admin Server and related components are supported
in the following operating systems:
· MS Windows XP Professional SP2
· MS Windows XP Home SP2
· MS Windows XP Professional x64 SP1
· MS Windows Server 2003 SP1
· MS Windows Server 2003 x64
· MS Windows 2008 Server
· MS Windows 2008 Server x64
· MS Windows Vista, all editions
· MS Windows Vista x64, all editions
· MS Windows 7, all editions
· MS Windows 7 x64, all editions
The AVG Admin Server for Linux is supported in the Redhat, Suse, Mandriva, Ubuntu,
Debian and possibly other i386/x64 based Linux distributions.
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1.4. Minimum Hardware Requirements
Minimum hardware requirements for AVG Anti-Virus Business Edition 2011 and related
components are as follows:
· Intel Pentium CPU 1.5 GHz
· 500 MB of free hard drive spac e
· 512 MB of RAM memory
1.5. Recommended Hardware Requirements
Recommended hardware requirements for AVG Anti-Virus Business Edition 2011 are as
follows:
· Intel Pentium CPU 1.8 GHz
· 600 MB of free hard drive spac e
· 512 MB of RAM memory
1.6. Network Requirements
To be able to successfully install AVG on stations remotely, it is necessary to take
some steps in advance.
Note: If you experience any problems with the remote administration/installation/
connection even after reviewing the chapters below, please try to find the proper
answer in the FAQ (Frequently Asked Questions) located at http://www.avg.com/ww-
en/faq.
1.6.1. Ports to be allowed on stations
For individual stations in your network, that use a personal firewall, you will probably
need to allow certain ports and set specific system features in order to be able to
correctly use AVG remote installation.
Depending on the firewall type and settings on eac h station, some of the requirements
listed below may be already predefined or allowed, or its settings may not be available
under the same name and desc ription. We strongly recommend that all changes should
only be done by well experienced users! Always consult the User manual or Help guide
for your firewall before proceeding to change any settings.
· Ping (ICMP type 0 - Incoming echo request)
Change this setting only if the AVG Network Installer is not able to detect
network station(s), which you are sure are switched on and fully operational.
In the firewall settings used on the remote station allow the incoming ping
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requests within the local network. Often this function can be found under ICMP
type 0 or Incoming echo request or similar desc ription. If set correctly, AVG
Network Installer will be able to find the station in the network.
· File and Printer Sharing for Microsoft Networks
To allow AVG Network Installer access to a remote station over the Admin$
share, you first need to allow File and Printer Sharing for Microsoft Network
on the remote station. Spec ifically you must allow TCP ports 139 and 445 and
UDP ports 137, 138 and 445. This way the AVG Network Installer can copy
the AVG Agent to the remote station.
As a first step you should chec k, that the File and Printer Sharing for
Microsoft Networks is installed on the remote station.
If you use Windows XP, you c an find the settings under Start/Settings/Network
connections. In the properties window of the Network connections, tick the File
and Printer Sharing for Microsoft Networks. If you cannot see such an item,
then it is probably not installed yet. In this case, please contact your station
administrator or install the c omponent yourself from the installation CD.
For Windows Vista navigate to Control Panel/Network and Sharing Center
and enable the Network sharing.
If you use Windows 7 - navigate to Control Panel/All Control Panel Items/
Network and Sharing Center/Advanced sharing settings. Select a profile
applicable for your network (or choose step by step both) and then click the
Turn on file and printer sharing radio button.
If the File and Printer Sharing for Microsoft Networks is successfully installed,
you need to allow the ports mentioned above in the firewall installed on the
remote station. If for example the built-in Windows XP firewall is used, you can
easily allow this feature by clicking the File and Printer Sharing item located in
the Exceptions tab.
· RPC: Remote Procedure Call
To be able to launch the AVG Agent on the remote station, you need to allow
the following ports in the firewall on the station – TCP and UDP port 135.
· Communication on TCP port number 6150
For correct c ommunication between the AVG Network Installer and the AVG
Agent component you need to first allow communication on TCP port 6150.
Using this port the AVG Network Installer controls the AVG Agent tool and passes
it the AVG installation files.
1.6.2. Ports to be Allowed for Remote Administration
Ports that need to be allowed for remote administration are listed below:
· Communication on TCP port number 80
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For downloading AVG updates from the internet to the AVG Admin Server
UpdateProxy, it is necessary to permit outgoing communication for these
components on TCP port 80.
For successful connection between AVG Admin Server and stations, you also
need to allow other ports on your router/firewall/hub/VPN or other type of
relevant connection type, hardware or software:
· TCP Port 4158
For basic communication between the AVG Admin Server and the AVG stations
and the AVG Admin console, you need to allow TCP port 4158 (predefined by
default).
This port c an be changed in the AVG Admin Server configuration and in the AVG
User Interface on the station (via upper menu Tools/Advanced Settings
Remote Administration).
· TCP Port 6051
This port is used for direct messages from AVG Admin Server to the AVG Station.
This port c an be changed within the AVG User Interface on the station (via
upper menu Tools/Advanced Settings – Remote Administration group).
· TCP Port 6054
This port is used for direct messages from the AVG Admin Server to the AVG
Admin Console. This port is not configurable. AVG Admin Console tries to open
this port automatically for listening, if the port is not available, it tries to open
subsequent ports (6055, 6056, …) until it successfully finds an available one.
1.7. Migrating Stations From Previous Version
The migration of one AVG DataCenter to another is described in the How to.../How
to migrate stations from/to different DataCenter.
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2. AVG Anti-Virus Business Edition 2011 Installation
In order to be able to remotely install AVG on stations, you must first install AVG 2011
Remote Administration and its c omponents.
The whole process consists basically of two steps:
· Components Installation
· Deployment process
Note: It is strongly recommended that you go through the following chapters first to
get a general overview of the AVG Anti-Virus Business Edition 2011 installation
possibilities so that you can set the configuration that best suits your needs.
Especially c heck the Where to Install and Deploy and Components Overview chapters.
AVG Anti-Virus Business Edition 2011 can be launched using the exe file within the
AVG Admin directory on the installation CD. Also, the latest installation package can
always be downloaded from the AVG website at http://www.avg.com/ww-en/
download.
Note: There are two installation packages available for your product - for 32bit
operating systems (marked as x86) and for 64bit operating systems (marked as x64).
Be sure to use the correct installation package for your spec ific operating system.
Before installing AVG Remote Administration visit the AVG website and check for
the latest installation file!
2.1. Components Overview
Below you will find a brief overview of all components.
2.1.1. AVG Admin Server Deployment Wizard
This wizard will help you to deploy AVG Anti-Virus Business Edition 2011 onto your
server or divide it ac ross multiple servers.
2.1.2. AVG Network Installer
The AVG Network Installer Wizard helps you to automatically install AVG on remote
stations with only a few clicks.
2.1.3. AVG Admin Console
The AVG Admin Console is a central place for administration of your remote AVG
station installations in the network. It communicates with the AVG Admin server and
controls, processes and displays all relevant events.
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2.1.4. AVG Admin Lite
AVG Admin Lite is the name given to a simplified installation of AVG Anti-Virus
Business Edition 2011, providing only a local update source and script AVG installations
on stations, without the benefits of AVG DataCenter and AVG Admin Console.
2.1.5. AVG Admin Server
The AVG Admin Server stores data in a database (AVG DataCenter) and performs the
role of a mediator between the AVG DataCenter and stations. AVG Admin Server may
also work as a local update source.
The AVG DataCenter is a database that contains the entire configuration for AVG
stations, including scan and tasks settings. All stations with AVG installed, as well as
the AVG Admin Console program, c ommunicate with the AVG DataCenter. The
communication is possible only if the Remote Administration component is properly
installed on all stations connected to the AVG Admin Server.
AVG DataCenter supports one embedded and several standalone (commercial) SQL
database systems. You will be able to choose specific database system during
deployment process (AVG Admin Deployment Wizard starts after installation).
2.1.6. Server roles
There are two roles that can be deployed after installation on AVG Admin Servers. The
selection of roles is a key part of the deployment process that will take place right
after product installation. The roles are as follows:
· DataCenter role
Allows central management of AVG stations configuration via the AVG Admin
Console, collects scan results from AVG stations, shows components states and
much more.
· UpdateProxy role
Serves as a proxy server for downloading and distributing updates to your
stations.
2.2. Where to Install and Deploy
You can install and deploy different components/roles of AVG Remote Administration to
different servers/stations. There is no need to install everything on one machine.
Once you finish product installation, you will proceed to the deployment process that
allows you to deploy different server roles.
For example, the AVG DataCenter role can be deployed to some central server in your
network. If your network or number of stations is large, you can deploy the
ProxyServer role to multiple servers across the network to achieve load balancing and
adequate bandwidth usage.
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Also, the AVG Admin Console (central application for administration of your stations)
can be installed to a different station and the administrator can manage the stations
from any place.
2.3. Welcome Dialog
The welcome dialog appears in the language of the operating system to which AVG
Anti-Virus Business Edition 2011 is being installed. You can switch to another language
by using the roll-down menu.
This dialog also offers the full wording of the AVG Anti-Virus Business Edition 2011
license agreement. You can either scroll down to read the text or click the Printable
version button to open it in your internet browser window and optionally have the
whole agreement printed.
Once you finish reading, click the Accept button to continue. Otherwise use the
Decline button, and the installation process will be cancelled.
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2.4. License Activation
In this dialog enter your License number. Click the Next button to continue.
2.5. Installation Type
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In this dialog select which type of Remote Administration you wish to install. You have
the following options:
· Quick Install
This is the recommended option. It will install the application with standard
configuration and components.
· Custom Install
This option allows you to select, which components you wish to install.
· Lite Install
This choice installs the product with simplified wizards that contain predefined
settings for UpdateProxy role only. The AVG Network Installer Wizard allows
only simple sc ript generation. No console for administration will be installed and
no AVG DataCenter will be deployed.
You can find more information on the Lite Installation in the AVG Admin Lite
Chapter.
If you want to include an optional gadget to your desktop, c heck the Installs and
displays the AVG 2011 gadget... checkbox (available for Windows Vista and
Windows 7 or higher operating systems). More information about this topic can be
found in the Configuration/Sidebar/Desktop Gadgets c hapter.
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2.6. Custom Options
If you chose Custom install in the Installation Type dialog, you will experience the
following screen:
You have to specify the destination folder where AVG Anti-Virus Business Edition 2011
(and its components) will be installed. If you want to select another directory, specify
the directory path or choose a directory from your local disk by pressing the Browse
button.
Then proceed to select AVG Anti-Virus Business Edition 2011 components you want to
install. By default, all key components are selected. If you decide on another
arrangement, check or uncheck the respec tive c heckbox. To continue the installation
process, press the Next button:
Note: If you want to use Graphic reports, install the component on the computer
where you install AVG Admin Server, and on each computer where you install AVG
Admin Console. Graphic reports are generated by the AVG Admin Server and can be
viewed from the AVG Admin Console.
If you specified a directory different from the default one, and the specified directory
does not exist, a new dialog will pop up asking you whether you want to c reate the
directory. To confirm creating the directory, press the Yes button.
To continue the installation press the Next button.
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2.7. Installation Complete
The Installation complete dialog appears to confirm that AVG Anti-Virus Business
Edition 2011 and all its c omponents were installed successfully.
You can optionally also dec ide to be part of the Product Improvement Programme. To
do so, simply keep the available checkbox ticked (recommended).
Press the Finish button to finalize the installation.
If the installation went through correctly, one of the following Wizards will launch
automatically depending on your previous choices during the installation process:
· AVG Admin Deployment Wizard
This Wizard will start automatically if you chose Quick or Custom installation in
the Installation type dialog.
For more information see the AVG Admin Deployment Wizard chapter.
Note: You must go through this wizard in order to make AVG Anti-Virus Business
Edition 2011 function properly.
· AVG Admin Deployment Wizard Lite
This Wizard will start if you chose Lite Installation in the Installation type dialog.
For more information see the AVG Admin Deployment Wizard Lite chapter.
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Note: You must go through this wizard in order to make AVG Anti-Virus Business
Edition 2011 function properly.
Note: If an error occurred during the installation proc ess, or the installation failed, an
error dialog appears. In that case copy the available information and contac t our
technical support team. Use the contact page http://www.avg.com/ww-en/
support-existing.
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3. AVG Admin Deployment Wizard
The AVG Admin Server Deployment Wizard is launched immediately after the
installation of AVG Anti-Virus Business Edition 2011. It can also be launched any time
later from the Start menu program folder, i.e. All programs/AVG 2011 Remote
Administration/AVG Admin Server Deployment Wizard.
The Wizard guides you through the configuration process for the AVG DataCenter
database on a selected database engine. Using the wizard, you can also configure the
AVG Admin Server in order to mirror the AVG updates in a local network. The wizard
leads you through the configuration process in a few steps listed in the following
summary.
Note: Navigation in the wizard is as usual:
· The Back button takes you one step back in the wizard.
· The Next button takes you one step forward and also performs all actions
selected in the current stage.
· Use the Help button to open a c omprehensive information help related to the
current step.
· By pressing the Cancel button, you can quit the wizard at any stage, discarding
the changes performed so far.
3.1. Introduction
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The first dialog explains the purpose of the Wizard and briefly describes two main
options. Click the Next button to proceed to the next step.
Note: We strongly rec ommend you complete this wizard in order to make the AVG
Admin Server run correctly.
3.2. Deploying multiple UpdateProxy roles
Before you deploy AVG Anti-Virus Business Edition 2011 roles to your server, you may
need to consider the following:
You can deploy the UpdateProxy role to more than one server and distribute updates
from different sources to avoid your server overloading or having bandwidth issues.
The allocation of servers depends on your network size and your server and network
specifications. Generally speaking, if your network consists of more than 150 stations
or your network is divided into multiple segments in different locations, you should
consider deploying multiple UpdateProxy roles to different servers and spread the load.
To deploy the UpdateProxy role to another server you need to repeat the installation
and deployment process on the other server.
3.3. Role Selection
This screen displays information on the AVG Admin Server current state. When
everything is correct, the respective information is displayed in green text.
If this is not your first run and everything seems to be correct (i.e. up-to-date with no
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warnings or errors), there is no need to go through the configuration process again
(unless you wish to change something).
If there is a configuration problem, you will be briefly informed about the reasons, and
the information will be highlighted in red color. In such cases you need to go through
the whole wizard to correct the problem.
In the Server roles section you must c hoose which server role(s) you want to run on
this server. You need to select at least one option, but you can also select both. The
options are as follows:
· DataCenter role
Allows central management of AVG stations configuration via the AVG Admin
Console, collects scan results from AVG stations, shows components states and
much more.
If you choose to install this role only, proceed to the DataCenter Role chapter.
· UpdateProxy role
Serves as a proxy server for downloading and distributing updates to your
stations.
If you choose to install this role only, proceed to the UpdateProxy role chapter.
If you select both options, proceed to the DataCenter Role chapter.
3.4. DataCenter Role
Select if you are deploying AVG Admin Server for the first time or repeatedly:
· I am deploying the AVG Admin Server for the first time
· I am deploying the AVG Admin Serve again over an existing database
3.5. DataCenter Role - First Deployment
If you have selected in the Current state of AVG Admin Server step (see chapter
Role Selection) the DataCenter Role, and you are deploying the application for the
first time, you will experience the following dialog.
Note: If you are deploying the database repeatedly, please proceed to the chapter
Repeated deployment.
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Select the database system corresponding to your needs. These options are available:
· Firebird
This solution is appropriate for smaller networks with up to 150 stations. The
database is a standard part of AVG Anti-Virus Business Edition 2011 installation.
Additionally, you can choose a specific database character set from the roll
down menu corresponding to your language needs.
· Microsoft SQL Server Express
The Microsoft SQL Server Express Edition is a reduced version of the
Microsoft SQL Server, it can serve up to 1000 stations. The product is not a
standard part of AVG Anti-Virus Business Edition 2011. Its usage is not limited by
any commercial license.
· Microsoft SQL Server
The Microsoft SQL Server engine can serve over 1000 stations in large
networks. It is not a standard part of AVG Anti-Virus Business Edition 2011 and
its usage is bound to the Microsoft SQL Server license.
· Oracle 10g/11g
This database engine can serve over 1000 stations in large networks. It is not a
standard part of AVG Anti-Virus Business Edition 2011 and its usage is bound to
a commercial license.
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· MySQL 5
This database engine can serve over 1000 stations in large networks. It is not a
standard part of AVG Anti-Virus Business Edition 2011 and a c ommercial license
may be needed for use in a c ommercial environment.
If you choose a database type that is different to the one you have been currently
using, the Wizard can import the contents of the previously exported AVG DataCenter
into the newly chosen database type.
Continue to the Databases Overview chapter.
3.6. DataCenter Role - Repeated Deployment
During the repeated deployment, there is usually an existing database with stations
available, so the Wizard will offer you to backup its contents first:
Note: The backup is not available if the database is in an error state!
To do so, simply check the Perform DataCenter database backup to folder
checkbox and fill-in your desired storage location.
The next dialog will inform you about your DataCenter database status. There exist
two possible cases - either the DataCenter database will be up-to-date or outdated.
In the first case, you will experience these two options:
· Keep existing DataCenter database
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This option will leave the database untouched. Select this option, if the
database version is up to date and you need to preserve its contents.
· Create new empty DataCenter database
Select this option to create completely new database (the originally stored data
will be lost). We strongly recommend to backup the DataCenter database before
proceeding!
On the other hand, if the DataCenter database will be outdated, you will be asked, if
you wish to update the existing one or create a new one:
· Update existing DataCenter database
This option will update the database to the current version. Select this option, if
you need to preserve the database contents.
In the next step you can optionally check the Username and Password checkboxes
and fill-in your preferred user name and password that will be required each time you
launch the AVG Admin Console, AVG Admin Server Deployment Wizard or process
stations update.
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Note: If you set an username and password here, you should also manually define
the same values on all existing stations in order to allow them correc tly connect to
your Datacenter!
Depending on your previous choices, you can continue to one of two dialogs:
· If you kept the existing database, continue to the UpdateProxy Role chapter.
· If you asked to create a new database, you will experience the following dialog:
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Select the database system corresponding to your needs. These options are
available:
· Firebird
This solution is appropriate for smaller networks with up to 150 stations.
The database is a standard part of AVG Anti-Virus Business Edition 2011
installation.
Additionally, you can choose a specific database character set from the roll
down menu corresponding to your language needs.
· Microsoft SQL Server Express
The Microsoft SQL Server Express Edition is a reduced version of the
Microsoft SQL Server, it c an serve up to 1000 stations. The product is not
a standard part of AVG Anti-Virus Business Edition 2011. Its usage is not
limited by any commercial license.
· Microsoft SQL Server
The Microsoft SQL Server engine can serve over 1000 stations in large
networks. It is not a standard part of AVG Anti-Virus Business Edition 2011
and its usage is bound to the Microsoft SQL Server license.
· Oracle 10g/11g
This database engine can serve over 1000 stations in large networks. It is
not a standard part of AVG Anti-Virus Business Edition 2011 and its usage
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is bound to a commercial license.
· MySQL 5
This database engine can serve over 1000 stations in large networks.. It is
not a standard part of AVG Anti-Virus Business Edition 2011 and a
commercial license may be needed for use in a commercial environment.
If you choose a database type that is different to the one you have been
currently using, the Wizard can import the contents of the previously exported
AVG DataCenter into the newly chosen database type.
Continue to the DataCenter Role - Databases Overview chapter.
3.7. DataCenter Role - Databases Overview
Below you will find the overview of individual databases supported by AVG Anti-Virus
Business Edition 2011.
3.7.1. Firebird
If you have selected the Firebird option, there are no further settings needed and
you can proceed to the next step (Data Import).
3.7.2. MS SQL Server Express Edition
If you wish to use Microsoft SQL Server Express for storing Datacenter data, fill in the
following information:
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· Computer name – defines the name of the station, on which SQL Express
Edition is installed
· Instance name – refers to a particular SQL Express Edition installation, if there
is more than one instance installed on the station.
· Administrator’s username – predefined automatically, you do not need to
change it
· Administrator’s password – password for the database administrator
· Database name - shows the predefined database name
· Username - type in a preferred new login name for the database (to be used
for AVG Admin Server c onnection)
· User password - type in a preferred new password for the database (to be
used for AVG Admin Server connection)
Continue to the next step - Data Import - by pressing the Next button.
3.7.3. MS SQL Server
Fill in the following information:
· Computer name – defines the name of the server, on which the SQL Server is
installed.
· Instance name – refers to a particular SQL Server installation, if there is more
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than one instance installed on the station.
· Administrator’s username – database administrator user name - must be filled
in.
· Administrator’s password – password for the database administrator - must be
filled in.
· Database name - shows the predefined database name.
· Username - type in a preferred new login name for the database (to be used
for AVG Admin Server c onnection).
· User password - type in a preferred new password for the database (to be
used for AVG Admin Server connection).
Press the Next button and continue to the next step - Data Import.
3.7.4. Oracle
Please note: If your database is running on another computer, you must first install
the client part of the Oracle database on that computer. For installation on Windows
Vista we recommend to use client part for Oracle 11g.
Instant Client for different operating systems: http://www.orac le.com/technetwork/
database/features/instant-client/index.html
Fill in the following information:
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· Computer name – defines the name of the server, on which Oracle 10g is
installed. Change the value only if the installation resides on a remote computer.
· Administrator’s username – database administrator user name - must be filled
in.
· Administrator’s password – password for the database administrator - must be
filled in.
· Instance name – enter your Oracle instance name.
· Username - shows the predefined login name for the database (to be used for
AVG Admin Server connection)
· User password - type in a preferred new password for the database (to be
used for AVG Admin Server connection)
Press the Next button and continue to the next step - Data Import.
3.7.5. MySQL 5
Fill in the following information:
· Computer name – defines the name of the server, on which the MySQL 5 is
installed. Change the value only if the installation resides on a remote computer.
· Service name - Default operating system service name for the MySQL engine.
We recommend keeping the original value.
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· Administrator’s username – database administrator user name - must be filled
in.
· Administrator’s password – password for the database administrator - must be
filled in.
· Database name - shows the predefined database name.
· Username - type in a preferred new login name for the database (to be used
for AVG Admin Server c onnection)
· User password - type in a preferred new password for the database (to be
used for AVG Admin Server connection)
Please note the following information before proceeding:
MySQL Server 5 uses max_allowed_packet variable to set the maximum size of one
packet. Its default value is 1048576 bytes (1 MB) which is too low for AVG Admin
Server to work properly in most cases. We strongly recommend to change this value
to at least 10 MB. To do so, follow one of the solutions below:
· Set the value for the current run only
This will apply the setting until the restart of the server occurs. Then the default
value or value from my.ini will be used again.
Note: You need to be logged as administrator with MySQL root privileges in
order to do that.
· Login to your MySQL server and run this command:
set global max_allowed_packet = 10485760
· Change Settings in the my.ini file (permanent - recommended)
This will save the settings permanently, but requires restart of the MySQL
server.
· Open the my.ini file on the MySQL server.
· Under the section [mysqld] change max_allowed_packet to the following
value:
max_allowed_packet = 10485760
· Restart the mysqld daemon or the MySQL service.
Press the Next button and continue to the next step - Data Import.
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3.8. DataCenter Role - Data Import
Once you confirm your database selection, you c an also choose to import some
existing data into the newly created database. If your network supports Ac tive
Directory, you will experience these two options:
· Import stations from Active Directory
This option will allow you to automatically import all station names from the
Active Directory into the database. Later on you will be able to choose which
stations to install.
First, tick the Import stations from Active Directory checkbox. Then fill in
your Active Directory enabled domain name from which you intend to make the
import.
Tick the Create groups by sub-domains in AD chec kbox in order to
automatically create groups and sort stations into them according to the subdomain names available inside the Active Directory.
You can also use the Advanced button to specify login details if different from
the currently logged user:
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· Import data into the database from a folder
To do so, tick the Import data into the database from folder chec kbox. The
folder selection field becomes available. Choose your backup folder by clicking
this button and find the folder, where the original files for import are stored.
If you are currently upgrading from the former 9.0 version, you can import your
AVG DataCenter 9.0 data in this dialog. For more information please c onsult
Importing Stations and Settings from AVG DataCenter 9.0 chapter.
Note: AVG Admin Server creates by default automatic database backups to the
following folder:
C:\Documents and settings\All users\Application Data\AVG10\Admin Server
Data\AutoDatabaseBackup
Therefore, if you have previously used AVG Remote Administration and wish to
use former database backup, you can find the backup files there, unless you
switc hed the backup feature off. The folders are named in the format YEAR-MMDD TIME for easier differentiation.
Confirm your choice by clicking the Next button.
3.9. DataCenter Role - Server Access
In this step you c an optionally check the Username and Password chec kboxes and
fill-in your preferred user name and password that will be required eac h time you
launch the AVG Admin Console, AVG Admin Server Deployment Wizard or process
stations update.
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Note: If you set an username and password here, you should also manually define
the same values on all existing stations in order to allow them correc tly connect to
your Datacenter!
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3.10. UpdateProxy Role
This dialog will appear, if you chose to deploy the UpdateProxy role in the Role
Selection dialog.
You must choose a folder, into which the update files will be downloaded and stored.
If the folder does not exist, you will be asked if you want to c reate it.
Click this button to select the folder. Once finished, click the Next button to
continue.
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3.10.1. Update Servers
This dialog lets you choose update servers, from which the update files will be
downloaded by AVG Admin Server (for further distribution). If you are unsure about
these settings, we recommend keeping the default configuration.
If you for some reason do not wish to download Anti-Spam updates, uncheck the
Allow downloading of Anti-Spam updates item.
Note: This checkbox indicates, that Anti-Spam updates will be downloaded directly
from the Mailshell servers.
Additional information about the Anti-Spam updates can be found in the
Configuration/Shared Settings for Stations/Groups/Anti-Spam chapter.
If you need to change any of these servers, you have the following options:
Press the Add button to define additional update server:
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Enter the complete server address into the URL field including http:// prefix and port
number, if other than 80.
The following buttons are also available:
Edit - for changing the address of the selected server.
Delete - for deleting the selected server address.
Default - for resetting values of the current dialog to default ones.
The servers are listed by priority. The first one always has the highest priority, i.e.
updates are first downloaded from this server. If you need to change the order, simply
use the following buttons to do so:
Move Up - to move a selected server up.
Move Down - to move a selected server down.
Once finished, click the Next button to continue.
In this dialog, you have the option to add the currently deployed AVG Admin Server
URL into the list of update servers applicable for station settings.
From the drop down menu select one of the following:
· Do not write to DC - the currently deployed AVG Admin Server URL will not be
written to any of the DataCenter settings.
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· Application Servers - the currently deployed AVG Admin Server URL will be
saved to the Application Servers group settings.
· Shared Settings - the currently deployed AVG Admin Server URL will be saved
into the Shared Settings for Stations.
· New group... - the currently deployed AVG Admin Server URL will be saved to a
new group. If you choose this option, you will need to select a group name and
optionally its description too.
· New stations - the currently deployed AVG Admin Server URL will be saved to
the New stations group settings.
Note: You can only use one option from the drop down menu. The list of update
servers will be updated according to your choice.
In the list of update servers check which server(s) you would like keeping for the set
of settings mentioned above. Use the same function buttons as in the previous dialog.
Check the Update Anti-Spam via AVG Admin Server item to update Anti-Spam
database directly via the AVG Admin Server.
Note: In order to use this checkbox, it is necessary to move the AVG Admin Server
UpdateProxy to the first place in the list. To do so, use the Move up button.
Additional information about the Anti-Spam updates can be found in the
Configuration/Shared Settings for Stations/Groups/Anti-Spam chapter.
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3.11. Configuration Overview
This dialog contains a brief overview of the previously selected settings. You can also
tick the Send server dumps automatically to analysis checkbox in order to send
potential AVG Admin Server c rash dumps directly to our technical support for further
analysis.
Confirm your choices by pressing the Deploy button. The deployment process will
start. It may take some time, so please be patient.
Once the process is completed, click the Finish button to close the Wizard. The AVG
Admin Server will then be started.
To immediately start installing AVG to remote stations, navigate to the AVG Network
Installer Wizard chapter for more detailed information.
Related topics:
· Remote Network Installer available from AVG Admin Console
· Standalone AVG Network Installer Wizard Basic Mode
· Standalone AVG Network Installer Wizard Advanced Mode (for more
experienced users)
· Connecting Stations to AVG DataCenter
· Migrating stations from/to different AVG DataCenter
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Also, you may consider going through the general How to... c hapter which describes
different tasks related to the remote administration of AVG.
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4. AVG Network Installer Wizard Basic Mode
Note: This chapter describes the standalone version of AVG Network Installer
Wizard. As it is also included directly within the AVG Admin Console, it might be more
convenient to use it from there. More information can be found in the AVG Admin
Console/Network Installer chapter.
The AVG Network Installer Wizard allows you to remotely install AVG on stations or
to create installation sc ripts for on-site installation.
The wizard can be launched in two ways:
· From the Windows Start menu/All Programs/AVG 2011 Remote
Administration/AVG Network Installer Wizard
· From the AVG Admin Console environment - upper menu Tools/Install AVG on
stations...
The wizard can be run either in the Basic or Advanced mode. You can select the
Advanced mode by selecting the option Advanced mode at the beginning of the
wizard. If the option is not selected, the program will run in the Basic mode
(recommended for most users).
This chapter describes the Basic mode, which is intended for users who prefer the
easiest method for configuration and installation. The installation will include AVG
information and parameters needed for proper and comprehensive functionality.
4.1. Remote Installation on Windows XP Home
The installation process on stations with this operating system is the same as
installation on stations running the Windows 2003/XP Professional OS. However, due to
the restrictions of this older operating system it is not possible to run the automatic
installation of the AVG Agent service.
Therefore, before you start AVG installation on all stations with the Windows XP Home
operating system, it is necessary to install the AVG Agent service manually, or using
the login script.
More information on this topic can be found in the Windows XP Home Remote
Installation chapter.
4.2. Recommendations for Components
Before installing AVG on stations, please review the following recommendations
regarding individual components.
Note: The basic mode of the AVG Network Installer Wizard does not allow selection of
individual components for installation. To choose custom components you will need to
use Advanced mode of the Wizard. More information can be found in the AVG
Network Installer Wizard Advanced mode chapter
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The following AVG components are designed only for use on regular workstations:
· AVG Firewall
· AVG Online Shield
· AVG Personal E-mail Scanner
The above components were not tested under a server load. If installed on a server
operating system (such as ISA, proxy, e-mail server, terminal server, etc.) the
components might cause issues with server communication. To avoid these issues it is
not recommended to install the mentioned components on a server operating system.
· AVG Link Scanner
This component uses a special driver that may require the computer restart in
order to successfully update itself. Therefore installing this component to a
server environment is not recommended.
Note: These exceptions do not apply if you only use a computer with some server
operating system installed (e.g. Windows Server 2003 etc .) as a standard workstation
without server features enabled.
4.3. Welcome
If you have already used the AVG Network Installer Wizard before and saved a
customized configuration into a configuration file (available in the final step), you c an
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load the settings now by choosing the Load settings button.
To revert to the original settings preset by default, press the Default settings
button.
During the whole installation process you can decide to save the configuration
progress at any time by pressing F2 key or CTRL+S c ombination. A new dialog will
appear allowing you to choose a configuration file name.
To continue, click the Next button.
4.4. Installation Method
To continue in the Basic Mode leave the option Advanced mode unselected,
otherwise proceed to Advanced Mode chapter.
The dialog window offers the selection between two options for creating and using the
installation script:
· Remote network installation
This option allows you to install AVG on stations available in the local network
(computers selected from the domain, Active Directory, according to IP ranges,
imported from a list etc.).
You can also use this option for removing stations from a former AVG Datac enter
(and moving them to a new one).
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· Creation of AVG installation script
This option allows you to create an installation sc ript and a batch file for local
installation or installation from a removable media/network folder.
4.5. Remote Network Installation
For proper remote installation, the wizard will first install and start the AVG Agent
service on the target station, then transfer the AVG installation files and process the
installation accordingly.
Before you proceed, please review the network requirements and exceptions regarding
remote AVG installation.
You can find more detailed information on the ports settings in the Network
Requirements chapter.
The remote installation is not automatically possible on stations with Windows XP
Home. Please see the Windows XP Home Remote Installation chapter for more
information.
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During this step it is necessary to define the following installation parameters:
· License information – type in the license data such as Name, Company, and
License number (mandatory value). If you wish to take the Windows username
for the Name field, do not select the respective check box, and leave the default
system settings to be used.
· Folder with the AVG installation package - type in the full path to AVG
installation package or use this button to select the proper folder.
If you have not downloaded the package yet, click the Download button and
use the wizard to download the installation file for you into the selected folder.
You can view the download progress above the Download button.
· Proxy settings button - If you need to use a proxy server to connect to the
Internet, you can fill in the proxy server details by c licking the Proxy settings
button.
· License number change - Use this button to input a new license number to be
used for remote installations of AVG.
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The following options are available in this step.
Note: If you are unsure about these settings, we recommend keeping the default
ones.
· Remote administration - Enter the AVG DataCenter connection string into the
AVG DataCenter connection string field. If applicable, also enter the Username
and Password. If you do not want to manage the stations via the AVG Admin
Console, simply uncheck this option.
· Add new station into group - If you prefer to automatically add new station(s)
into a custom group, you can choose the group name here.
· Custom update server - if you already have an existing update server, that
you would like to use for your stations, check this box and fill in its address now.
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The wizard needs to scan some stations first to find out their status and then install
AVG on them.
In the Network scanning method section choose from the drop down list, your
preferred method for selecting stations. The possible options are as follows:
· All stations from the domain - this option will scan all stations available in your
local domain.
Note: This option is available only if the current computer is part of a domain.
· Enter an IP range - this option will allow you to choose a specific range of IP
addresses.
· Import stations from file - a new dialog will appear and you will be able to
choose a file with a list of stations to be sc anned The source text file should
contain one station name or an IP address per line.
· Select a single station - this option lets you type in a specific Computer name
(DNS name) or IP address.
· Select from Active Directory - allows you to choose specific stations directly
from the Ac tive Directory.
Note: This option is available only if the current computer is part of a domain.
The AVG Agent password section contains a Password field where you c an optionally
enter a password to protec t communication between the wizard and the AVG Agent
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service on remote stations. Once set, no operations using the wizard can be
performed on the remote stations without knowing the password. The password is
related to the AVG Agent service only, and it does not influence any other remote
station settings.
Mask password checkbox - Selecting this option will prevent the password from being
displayed on your computer’s monitor.
Note: The installation process on the station is hidden, i.e. a logged user will not be
able to interfere with the installation progress.
Warning: AVG remote installation can be performed only on stations with the
supported operating system installed. See the full list of supported operating systems
in the Operating Systems Supported chapter. Also, you need to know a logon
username with administrator privileges. On stations running the MS Windows XP Home
the AVG installation must be done manually, or using the login script and the AVG
Agent service (for details please refer to chapter Remote Installation on Windows XP
Home).
You may also need to review the Network Requirements chapter.
4.5.1. All Stations from the Domain
If you choose to install AVG remotely on all stations from the domain, the following
dialog listing all stations available in the domain will appear:
Right-click to view additional options:
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· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful, the AVG Agent will be removed and
therefore the installation log will not be possible to retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
4.5.2. Enter an IP Range
If you choose to install AVG remotely according to an IP range, the following dialog will
appear:
You need to specify the scanning range by entering the IP addresses here. In the
From field enter a starting IP address and in the To field enter an ending address.
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Click the Add button to add the address range into the list.
To delete a range from the right list, simply select the items you wish to remove and
click the Remove button.
Once you finish selecting the IP ranges, click the Next button to continue. Once done,
the Station selection window will appear:
Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful, the AVG Agent will be removed and
therefore the installation log will not be possible to retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
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Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
4.5.3. Import Stations from File
Note: This option is usually used when migrating stations to another AVG DataCenter.
For more information on this topic see the Migrate Stations from/to Different
DataCenter chapter.
If you choose to install AVG remotely on stations selected from a file, you will see a
dialog asking for the file. Locate the file and confirm your choice. The source file
format contains one station name per line in simple text format.
Once done, the Station selection window will appear:
Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful, the AVG Agent will be removed and
therefore the installation log will not be possible to retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
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· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
4.5.4. Select a Single Station
If you choose to install AVG remotely only on a single station, the following dialog will
appear:
Click either the Computer name or IP address field and fill in the proper name or IP
address. Confirm your choice by clicking the OK button. The process of checking the
chosen station for an AVG installation will begin. Once done, the Station selection
window will appear:
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Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful, the AVG Agent will be removed and
therefore the installation log will not be possible to retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again. The Add one station will allow you to add another single station.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
4.5.5. Select from Active Directory
If your network is domain-based, you can c hoose to install AVG remotely on stations
selected from the Active Directory. A new dialog will pop up (standard Windows dialog
for selecting computers). You can choose multiple stations (separate the values by a
semicolon) either by entering the station names manually or by using the dialog
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advanced features for searching.
Once done, the Station selection window will appear:
Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful, the AVG Agent will be removed and
therefore the installation log will not be possible to retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
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4.6. Remote network installation - final steps
Additionally, you may display a so called 'tool tip' when pointing to a station in the list
for a few seconds. The tool tip contains an overview of the station state and other
details.
Once you are ready to proceed, select the desired stations and click on the Install
button to begin remote installation.
If you selected only some stations from the list, AVG installation will be performed on
these stations only. Otherwise installation will be performed on all listed stations.
If your access rights are not sufficient for AVG Agent service installation on the
remote station, you will be asked for the domain administrator’s login/password during
installation.
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Enter an username with the administrator privileges (an username that is member of
the administrator's group). Confirm by clicking OK.
If there is no c ommon administrator account for all stations (with the same login name
and password) you will be asked separately for every station.
Pressing the Cancel button will cause the current station installation to be skipped,
and the wizard will continue installation on the next station in the list.
AVG will then be transferred to the station and installed. You will see on each line, if
the installation was successful (however it may take some time to process).
Once all your stations receive the installation files and finish the installation process,
you will be able to leave this dialog by clicking the Next button.
Note: You can later review recently installed stations from the AVG Admin Console
either in the Stations/New stations or in the group chosen during the Remote
administration settings dialog.
To list recently installed stations that remain in an incorrect state (because of some
remote installation failure), navigate to the Stations/Non-compliant stations.
Also, on Windows XP SP2/Windows 7/Vista or possibly higher with Windows Firewall
enabled the AVG Agent, once installed, will automatically create a c ommunication rule
and allow its execution and network communication.
The final dialog contains a short overview of activity on the station(s).
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The Save settings button allows you to save the previously selected c onfiguration.
You can then reuse it when running this wizard again simply by loading the settings at
the very beginning.
Click Finish button to close the wizard.
4.7. Creation of AVG Installation Script
Selecting the Creation of AVG installation script option, the wizard will create an
installation script in a selected directory. The content of the directory can then be
used for installation from CD, network folder or copied directly to a station.
This option does not offer the possibility of remote installation to the network stations
or servers.
The first step contains an overview of this option. Click Next to continue.
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During this step it is necessary to define the following installation parameters:
· License information – type in the license data such as Name, Company, and
License number (mandatory value). If you wish to use the Windows username for
the Name field, do not select the respective check box, and leave the default
system settings to be used.
· Folder with the AVG installation package - type in the full path to the AVG
installation package or use this button to select the correct folder.
If you have not downloaded the package yet, click the Download button and
use the wizard to download the installation file for you into the selected folder.
You can view the download progress above the Download button.
· Proxy settings button - If you need to use a proxy server to connect to the
Internet, you can fill in the proxy server details by c licking the Proxy settings
button.
· License number change - Use this button to input a new license number to be
used for remote installations of AVG.
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The following options are available in this step.
Note: If you are unsure about these settings, we recommend keeping the default
ones.
· Remote administration - Enter the AVG DataCenter connection string to the
AVG DataCenter connection string field. If applicable, also enter the Username
and Password. If you do not want to manage the stations via the AVG Admin
Console, simply uncheck this option.
· Add new station into group - If you prefer to automatically add new station(s)
into a custom group, you can choose the group name here.
· Custom update server - if you already have an existing update server that you
would like to use for your stations, check this checkbox and fill in its address
now.
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In this step you may specify names of the installation script files, their storage and
other options.
In the File names definition define these options:
· Name of the file to launch installation - type in a custom name for the file,
that will be used for launching the installation. The file extension must be .bat.
· Name of the script file with parameters - type in a custom name for the
script parameters file. The file extension must be .ini.
In the Setup files location define these options:
· Select folder where the installation script file will be stored - Tick this
checkbox and choose a c ustom directory for storing the installation script.
· Create a subfolder for AVG 2011 installation files - Tick this checkbox if you
prefer AVG setup files to be stored in a subfolder.
· Create the AUTORUN.INF file - If you plan to put your script on a CD/DVD or
USB Flash disk from which you would like to start the AVG installation
automatically once inserted, tick this checkbox and the AUTORUN.INF file will be
created.
· Enable relative paths - We recommend keeping this option checked. Relative
path means, that it is relative to the current source directory (for example if
your source disk drive and path is c:\avginstallation and you uncheck this option,
the output script will then look for the installation files in the exactly same path,
which will be most likely different on the target station, where you will execute it
and therefore sc ript would not work.)
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This step contains a preview of both setup and configuration files. The first tab
contains information about the setup file and the second contains information about
the presets.
If you have not done so already, fill in the output path in the Select folder where the
script will be stored section.
Click the Create script button to compile and save the installation script to the
selected location.
The Save settings button allows you to save the previously selected c onfiguration.
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You can reuse it when running this wizard again simply by loading the settings at the
very beginning.
Click the Finish button to close the wizard.
There are several options for how to use the produced script file. Here are the two
most common examples:
To use the script saved to a folder:
1. Copy the whole contents of the previously chosen folder to your station.
Note: If you used a network folder for storing the script, you can navigate to
that folder directly over the network.
2. On the station navigate to this folder and run the AvgSetup.bat file.
3. The command line window will appear and the installation will begin.
4. Once the installation is completed, the window will close automatically.
You can also put the script on a removable device, such as an external hard drive,
USB flash disk etc.
To use the script from a removable device:
1. Insert the removable device to your station.
2. If the autorun feature is enabled in the station's operating system and you chose
to create the autorun.inf file during script preparation, the installation will start
automatically.
3. If not, open the removable device disk letter and run the AvgSetup.bat file
manually.
4. The command line window will appear and the installation will begin.
5. Once the installation is completed, the window will close automatically.
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5. AVG Network Installer Wizard Advanced Mode
Note: This chapter describes the standalone version of AVG Network Installer
Wizard. As it is also included directly within the AVG Admin Console, it might be more
convenient to use it from there. More information can be found in the AVG Admin
Console/Network Installer chapter.
The AVG Network Installer Wizard in Advanced mode allows you to remotely install
AVG on stations or to create installation scripts for on-site installation.
The Advanced mode is intended for experienced users who want to manually configure
the installation script (functionality, parameters, AVG behavior) according to their own
needs.
The wizard can be launched in two ways:
· From the Windows Start menu/All Programs/AVG 2011 Remote
Administration/AVG Network Installer Wizard
· From the AVG Admin Console environment - upper menu Tools/Install AVG on
stations...
The wizard can be run either in the Basic or Advanced mode. You can select the
Advanced mode by selecting the option Advanced mode in the second step. If the
option is not selected, the program will run in the Basic mode (recommended for most
users).
This chapter describes the Advanced mode.
Note: Please review the Recommendations for Components chapter before
proceeding with remote installations of AVG.
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5.1. Welcome
If you have already used the AVG Network Installer Wizard before and saved a
customized configuration into a configuration file (available in the final step), you c an
load the settings now by choosing the Load settings button.
To revert to the original settings preset by default, press the Default settings
button.
During the whole installation process you can decide to save the configuration
progress at any time by pressing F2 key or CTRL+S c ombination. A new dialog will
appear allowing you to choose a configuration file name.
To continue, click the Next button.
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5.2. Installation Method
To continue in the Advanced mode check the Advanced mode chec kbox, otherwise
proceed to the Basic Mode chapter.
The dialog window offers the selection between two options for creating and using the
installation script:
· Remote network installation
This option allows you to install AVG on stations available in the local network
(computers selected from the domain, Active Directory, according to IP ranges,
imported from a list etc.).
You can also use this option for removing stations from a former AVG Datac enter
(and transferring them to a new one).
· Creation of AVG installation script
This option allows you to create an installation sc ript and a batch file for local
installation or installation from a removable media/network folder.
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5.3. Remote Network Installation
For correct remote installation, the wizard will first install and start the AVG Agent
service on the target station, then transfer the AVG installation files and process the
installation accordingly.
Before you proceed, please review the network requirements and exceptions regarding
remote AVG installation.
You can find more detailed information on the port settings in the Network
Requirements chapter.
The remote installation is not automatically possible on stations with Windows XP
Home. Please see the Windows XP Home Remote Installation chapter for more
information.
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During this step it is necessary to define the following installation parameters:
· License information – type in the license data such as Name, Company, and
License number (mandatory value). If you wish to use the Windows username for
the Name field, do not select the respective check box, and leave the default
system settings to be used.
· Folder with the AVG installation package - type in the full path to the AVG
installation package or use this button to select the proper folder.
If you have not downloaded the package yet, click the Download button and
use the wizard to download the installation file for you into the selected folder.
You can view the download progress above the Download button.
· Proxy settings button - If you need to use a proxy server to connect to the
Internet, you can fill in the proxy server details by c licking the Proxy settings
button.
· License number change - Use this button to input a new license number to be
used for remote installations of AVG.
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In this step, you can choose if you wish to install AVG with default settings or select
custom components.
· Install AVG with default settings - Choose this option if you prefer the default
components to be installed.
· Select installation components - Select this option to view a tree structure
offering a list of AVG components that can be either installed or uninstalled. From
the list of components select:
o
Components that should be installed, and mark them like this
o
Components that should be uninstalled or not installed, and mark them like
this
o
The default settings will be used for components that you leave blank ( ).
· Remote AVG uninstallation - allows AVG removal.
· Install AVG Security Toolbar - choose to install AVG Security Toolbar. AVG’s
Security Toolbar is powered by LinkScanner technology which lets you know
whether the sites you are about to visit are safe. Among other features it helps
you also to surf the Internet more easily.
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In the Setup parameters section you can c hoose from the following options:
· Enable Windows Firewall after installation - in case you are not going to
install AVG Firewall component, you can choose to enable Windows Firewall as
soon as the installation is completed.
· Reboot the computer after finishing AVG 2011 setup if needed - in certain
cases (Firewall component installation for example) a computer restart may be
required to complete the installation process.
· Display a notification message regarding scheduled system restart on the
remote computer - If the previous checkbox is checked, you can also define a
delay before the restart will take place. The default value is ten minutes.
· Select type of installation progress visibility - from the drop down menu
select one of the following:
o
hidden installation - no information will be displayed to the currently
logged user during the setup process.
o
show installation progress only - the installation will not require any
user attention, but the progress will be fully visible on the station.
o
show installation wizard - the installation will be visible on the station
and the currently logged user will need to manually confirm all steps.
In the Setup properties sec tion you can choose from the following options:
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· Where to install - if you prefer a customized target location for installation, you
can choose it by entering the path here. We recommend keeping the default
settings.
· Setup language - choose a default custom language for AVG installation and
user interface.
· Select folder where AVG 2011 setup LOG file will be stored - if you prefer a
custom location for setup log files, select it here (the folder must already exist
on the target station).
The following options are available in this step.
Note: If you are unsure about these settings, we recommend keeping the default
ones.
· Remote administration - Enter the AVG DataCenter connection string into the
AVG DataCenter connection string field. If applicable also enter the Username
and Password. If you do not want to manage the stations via the AVG Admin
Console, simply uncheck this option.
· Add new station into group - If you prefer to automatically add new station(s)
into a custom group, you can choose the group name here.
· Custom update server - if you already have an existing update server that you
would like to use for your stations, check this checkbox and fill in its address
now.
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The AVG Agent settings section contains the following options:
The Log Level option allows you to specify the logging detail level:
· Errors only – only application’s run related errors are logged – such as
unauthorized connection attempts, network timeouts and so on.
· Detailed – information on the operations requested and performed by the
service on a station.
· Debug – very detailed records covering the program diagnostics. After selecting
this level, the log files will be very large.
· Logging off - no logs will be saved (default).
If you choose a logging level option other than Logging off, the Log file name field will
become active:
The Log file name – fill in the name of the log file. The AVG Agent service will store
the log files under the selected name on remote stations, where the service should be
installed. If you do not enter the absolute path (e.g. C:\avgagent.log), the directory
containing the avgagent.exe file (typically the C:\Windows or C:\WinNT directory) will
be used for storing the log file.
Note: Log files are not deleted or decreased automatically, if the path for storing
them has been changed! If you use the logging function, you should delete the logs
manually once you have analyzed them.
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· Delete AVG Agent after AVG is installed - this option will automatically remove
the AVG Agent from the station, once AVG is successfully installed.
· Delete service AVG Agent also on stations where the AVG Agent service
have to be installed manually - this option will automatically remove the AVG
Agent (once AVG is successfully installed) also from stations where the AVG
Agent cannot be installed automatically (not recommended).
The right part of the section offers the following options:
· Ping – number of ping operations to be used while detecting availability of a
remote station. If the wizard does not receive a response to all of the ping
queries, it will consider the station to be unavailable and will not offer it for
further operations.
· Port – TCP/IP communication port, where the AVG Agent service listens for the
wizard connection. The default value is 6150 and usually there is no need to
change this.
· Timeout – the AVG Agent and wizard communication timeout value in
milliseconds. When there is no response within the specified value in the AVG
Agent and wizard communication process, the connection is terminated with an
error. If you have a very busy network or the stations with AVG installed are
very slow, you can increase this timeout value to prevent connection timeout
errors.
The wizard needs to scan some stations first to find out their status and then install
AVG on them.
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In the Network scanning method section choose from the drop down list, which
method for selecting stations you prefer. The possible options are as follows:
· All stations from the domain - this option will scan all stations available in your
local domain.
Note: This option is available only if the current computer is part of a domain.
· Enter an IP range - this option will allow you to choose a specific range of IP
addresses.
· Import stations from file - a new dialog will appear and you will be able to
choose a file with a list of stations to be sc anned. The source text file should
contain one station name or an IP address per line.
· Select a single station - this option lets you type in a specific Computer name
(DNS name) or IP address.
· Select from Active Directory - allows you to choose specific stations directly
from the Ac tive Directory.
Note: This option is available only if the current computer is part of a domain.
The AVG Agent password section includes a Password field where you can optionally
enter a password to protec t communication between the wizard and the AVG Agent
service on remote stations. Once set, no operations using the wizard can be
performed on the remote stations without knowing the password. The password is
related to the AVG Agent service only, and it does not influence any other remote
station settings.
Mask password checkbox - Selecting this option will prevent the password from being
displayed on your computer’s monitor.
· Check AVG version from AVG DataCenter - check this option if you want the
wizard to try obtaining information about AVG version on each station from the
AVG DataCenter (if available). Fill into the Maximum time since the last
station was contacted field a value (in hours) that will indicate the maximum
time since the last contact with such station.
Warning: AVG remote installation can be performed only on stations with the
supported operating system installed. See the full list of supported operating systems
in the Operating Systems Supported chapter. Also, you need to know a logon
username with administrator privileges. On stations running the MS Windows XP Home
the AVG installation must be done manually, or using the login script and the AVG
Agent service (for details please refer to chapter Remote Installation on Windows XP
Home).
You may also need to review the Network Requirements chapter.
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5.3.1. All Stations from the Domain
If you choose to install AVG remotely on all stations from the domain, the following
dialog listing all stations available in the domain will appear:
Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful and the option Delete AVG Agent after
AVG is installed is enabled (Detailed installation options step), the AVG
Agent will be removed and therefore the installation log will not be possible to
retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
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5.3.2. Enter an IP Range
If you choose to install AVG remotely according to an IP range, the following dialog will
appear:
You need to specify the scanning range by entering the IP addresses here. In the
From field enter a starting IP address and in the To field an ending address. Click the
Add button to add the address into the list.
To delete a range from the right list, simply select the items you wish to remove and
click the Remove button.
Once you have finished selecting the IP ranges, click the Next button to continue.
Once done, the Station selection window will appear:
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Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful and the option Delete AVG Agent after
AVG is installed is enabled (Detailed installation options step), the AVG
Agent will be removed and therefore the installation log will not be possible to
retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
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5.3.3. Import Stations from File
Note: This option is usually used when migrating stations to another AVG DataCenter.
For more information on this topic see the Migrate Stations from/to Different
DataCenter chapter.
If you choose to install AVG remotely on stations selected from a file, you will
experience a dialog asking for the file. Locate the file and c onfirm your choice. The
source file format contains one station name per line in simple text format.
Once done, the Station selection window will appear:
Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful and the option Delete AVG Agent after
AVG is installed is enabled (Detailed installation options step), the AVG
Agent will be removed and therefore the installation log will not be possible to
retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
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already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
5.3.4. Select a Single Station
If you choose to install AVG remotely only on a single station, the following dialog will
appear:
Click either the Computer name or IP address field and fill in the proper name or IP
address. Confirm your choice by clicking the OK button. The process of checking the
chosen station for an AVG installation will begin. Once done, the Station selection
window will appear:
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Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful and the option Delete AVG Agent after
AVG is installed is enabled (Detailed installation options step), the AVG
Agent will be removed and therefore the installation log will not be possible to
retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
The Refresh button will reload the state of all stations in the list by scanning them
again. The Add one station button will allow you to add another single station.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
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5.3.5. Select from Active Directory
If your network is domain-based, you can c hoose to install AVG remotely on stations
selected from the Active Directory. A new dialog will pop up (standard Windows dialog
for selecting computers). You can choose multiple stations (separate the values by a
semicolon) either by entering the station names manually or by using the dialog
advanced features for searching.
Once done, the Station selection window will appear:
Right-click to view additional options:
· Retrieve the installation log - this option will try to obtain the installation log
from the station (if available).
Note: If AVG installation is successful and the option Delete AVG Agent after
AVG is installed is enabled (Detailed installation options step), the AVG
Agent will be removed and therefore the installation log will not be possible to
retrieve.
· Export stations without AVG to a file - this option will create a file with list of
stations that do not contain AVG installation.
· Select all stations - will select or unselect all stations in the list and the Install
button will become active.
· Select stations without AVG - will select only stations that do not have AVG
already installed, or where AVG could not be detected.
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The Refresh button will reload the state of all stations in the list by scanning them
again.
Continue to the Remote network installation - final steps chapter and complete the
remote installation process.
5.4. Remote network installation - final steps
Additionally, you may display a so called tool tip when pointing to a station in the list
for a few seconds. The tool tip contains an overview of the station state and other
details.
Once you are ready to proceed, select the desired stations and click on the Install
button to begin remote installation.
If you select only some stations from the list, AVG installation will be performed on
these stations only. Otherwise installation will be performed on all listed stations.
If your access rights are not sufficient for AVG Agent service installation on the
remote station, you will be asked for the domain administrator’s login/password during
installation.
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Enter a username that has administrator privileges (a username that is member of the
administrator's group). Confirm by clicking OK.
If there is no c ommon administrator account for all stations (with the same login name
and password) you will be asked separately for every station.
Pressing the Cancel button will cause the current station installation to be skipped,
and the wizard will continue installation on the next station in the list.
AVG should be then transferred to the station and installed. You will see on each line,
if the installation was successful (however it may take some time to process).
Once all your stations receive the installation files and finish the installation process,
you will be able to leave this dialog by clicking the Next button.
Note: You can later review recently installed stations from the AVG Admin Console
either in the Stations/New stations or in the group chosen during the Remote
administration settings dialog.
To list recently installed stations that remain in an incorrect state (because of some
remote installation failure), navigate to the Stations/Non-compliant stations.
Also, on Windows XP SP2/Windows 7/Vista or possibly higher with Windows Firewall
enabled, the AVG Agent once installed will automatically create a communication rule
and allow its execution and network communication.
The final dialog contains a short overview of activity on the station(s).
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The Save settings button allows you to save the previously selected c onfiguration.
You can reuse it when running this wizard again simply by loading the settings at the
very beginning.
Click Finish button to close the wizard.
5.5. Creation of AVG Installation Script
Selecting the Creation of AVG installation script option, the wizard will create an
installation script in the selected directory. The contents of the directory can then be
used for installation from CD, network folder or copied directly to a station.
This option does not offer the possibility of remote installation to the network stations
or servers.
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The first step contains an overview of this option. Click Next to continue.
During this step it is necessary to define the following installation parameters:
· License information – type in the license data such as Name, Company, and
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License number (mandatory value). If you wish to use the Windows username for
the Name field, do not select the respective check box, and leave the default
system settings to be used.
· Folder with the AVG installation package - type in the full path to the AVG
installation package or use this button to select the proper folder.
If you have not downloaded the package yet, click the Download button and
use the wizard to download the installation file for you into the selected folder.
You can observe the download progress above the Download button.
· Proxy settings button - If you need to use a proxy server to connect to the
Internet, you can fill in the proxy server details by c licking the Proxy settings
button.
· License number change - Use this button to input a new license number to be
used for remote installations of AVG.
· Install AVG Security Toolbar - choose to install AVG Security Toolbar. AVG’s
Security Toolbar is powered by LinkScanner technology which lets you know
whether the sites you are about to visit are safe. Among other features it helps
you also to surf the Internet more easily.
In this step, you can choose if you wish to install AVG with default settings or select
custom components.
· Install AVG with default settings - Choose this option if you prefer the default
components to be installed.
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· Select installation components - Select this option to view a tree structure
offering a list of AVG components that can be either installed or uninstalled. From
the list of components select:
o
Components that should be installed, and mark them like this
o
Components that should be uninstalled or not installed, and mark them like
this
o
The default settings will be used for components that you leave blank ( ).
· Remote AVG uninstallation - allows AVG removal.
In the Setup parameters section you can c hoose from the following options:
· Enable Windows Firewall after installation - in case you are not going to
install AVG Firewall component, you can choose to enable Windows Firewall as
soon as the installation is completed.
· Reboot the computer after finishing AVG 2011 setup if needed - in certain
cases (Firewall component installation for example) a computer restart may be
required to complete the installation process.
· Display a notification message regarding scheduled system restart on the
remote computer - If the previous checkbox is checked, you can also define a
delay before the restart will take place. The default value is ten minutes.
· Select type of installation progress visibility - from the drop down menu
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select one of the following:
o
hidden installation - no information will be displayed to the currently
logged user during the setup process.
o
show installation progress only - the installation will not require any
user attention, but the progress will be fully visible on the station.
o
show installation wizard - the installation will be visible on the station
and the currently logged user will need to manually confirm all steps.
In the Setup properties sec tion you can choose from the following options:
· Where to install - if you prefer a customized target location for installation, you
can choose it by entering the path here. We recommend keeping the default
settings.
· Setup language - choose a default custom language for AVG installation and
user interface.
· Select folder where AVG 2011 setup LOG file will be stored - if you prefer a
custom location for setup log files, select it here (the folder must already exist
on the target station).
The following options are available in this step.
Note: If you are unsure about these settings, we recommend keeping the default
ones.
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· Remote administration - Enter the AVG DataCenter connection string into the
AVG DataCenter connection string field. If applicable, also enter the Username
and Password. If you do not want to manage the stations via the AVG Admin
Console, simply uncheck this option.
· Add new station into group - If you prefer to automatically add new station(s)
into a custom group, you can choose the group name here.
· Custom update server - if you already have an existing update server, that
you would like to use for your stations, check this checkbox and fill in its address
now.
In this step you may specify names of the installation script files, their storage and
other options.
In the File names definition define these options:
· Name of the file to launch installation - type in a custom name for the file,
that will be used for launching the installation. The file extension must be .bat.
· Name of the script file with parameters - type in a custom name for the
script parameters file. The file extension must be .ini.
In the Setup files location define these options:
· Select folder where the installation script file will be stored - Tick this
checkbox and choose a c ustom directory for storing installation script.
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· Create a subfolder for AVG 2011 installation files - Tick this checkbox if you
prefer AVG setup files to be copied to and stored in a subfolder.
· Create the AUTORUN.INF file - If you plan to put your script on a CD/DVD or
USB Flash disk from which you would like to start the AVG installation
automatically once inserted, tick this checkbox and the AUTORUN.INF file will be
created.
· Enable relative paths - We recommend keeping this option checked. Relative
path means, that it is relative to the current source directory (for example if
your source disk drive and path is c:\avginstallation and you uncheck this option,
the output script will then look for the installation files in exactly the same path,
which will be most likely different on the target station, where you will execute it
and the script would not work.)
This step contains a preview of both setup and configuration files. The first tab
contains information about the setup file and the second contains the presets.
If you have not done so already, fill in the output path in the Select folder where the
script will be stored section.
Click the Create script button to compile and save the installation script to the
selected place.
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The Save settings button allows you to save the previously selected c onfiguration.
You can use it when running this wizard again simply by loading the settings in the
very beginning.
Click the Finish button to close the wizard.
There are several options for how to use the produced script file. Here are the two
most common examples:
To use the script saved to a folder:
1. Copy the whole content of the previously chosen folder to your station.
Note: If you used a network folder for storing the script, you can navigate to
that folder directly over the network.
2. On the station navigate to this folder and run the AvgSetup.bat file.
3. The command line window will appear and the installation will begin.
4. Once the installation is completed, the window will close automatically.
You can also put the script on a removable device, such as an external hard drive,
USB flash disk etc.
To use the script from a removable device:
1. Insert the removable device to your station.
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2. If the autorun feature is enabled in the station's operating system and you chose
to create the autorun.inf file during script preparation, the installation will start
automatically.
3. If not, open the removable device disk letter and run the AvgSetup.bat file
manually.
4. The command line window will appear and the installation will begin.
5. Once the installation is completed, the window will close automatically.
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6. AVG Admin Console
6.1. What is AVG Admin Console
AVG Admin Console is an interface for administrating stations remotely. It helps the
network administrator to maintain the AVG Stations' configuration, status, and to
remotely call various operations on AVG stations. From this console, you can for
example:
· Monitor AVG component states on stations
· Define AVG station settings
· Review scan results and control virus infections
· Remotely launch scans or updates on AVG stations
· Distribute update files within the local network
· Access Virus Vault on AVG stations
· View Firewall log files
· Install AVG Stations remotely
You have several options how to launch the AVG Admin Console:
· navigate to the Windows start menu and select Start/All Programs/AVG 2011
Remote Administration/AVG Admin Console
· select AVG Admin Console from your Windows desktop,
· or go to your Program files folder (usually c:\Program Files), select folder
AVG\AVG10 Admin\Console\ and double click AvgAdminConsole.exe.
During startup, the AVG Admin Console automatically tries to connect to the last
used AVG DataCenter. If the connection fails, or if you are launching AVG Admin
Console for the first time, a dialog window will appear and you will be asked to specify
the communication string for the AVG DataCenter connection. The communication
string uses the same form as the AVG station’s communication string – for details
refer to chapter Configuration/Connection string.
Typically, if AVG Admin Console is installed on the same computer as the
DataCenter, it is possible to use the following communication string: localhost:4158.
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The general communication string structure is http://server_address:port, where:
· server_address is the name/address of a server where the AVG Admin Server
runs
· port is the AVG Admin Server port number. The default port value is 4158. If
the AVG Admin Server uses this default number, it is not necessary to include
the number into the communication string.
If the DataCenter is password protected, you must fill-in the Login name and
Password into the appropriate fields. Without correct password and/or login name,
you will not be able to start the AVG Admin Console.
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6.2. AVG Admin Console Interface Overview
The AVG Admin Console interface is completely customizable allowing users to move
or enable/disable individual panels according to their needs. Within the default view, all
six panels are visible, in addition to a navigation toolbar and upper menu.
6.2.1. Upper Main Menu
The upper menu contains the following menu items:
DataCenter menu
The DataCenter menu offers the following options:
· Connect to AVG DataCenter...
Allows user to select a different DataCenter.
· AVG DataCenter settings...
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The Station identification section contains a drop down menu, where you can
select how you wish to display stations within the c urrent view section.
The Scan results options section lets you to choose which scan results you
prefer to store and acc ording to which severity. Check the including rootkits
checkbox in order to include also storing of scan results with rootkits.
Keep scan results for maximum period of - simply enter number of days you
wish keeping the scan results received from stations. The default value is 30
days.
Keep AM events for the maximum period of - enter number of days you wish
keeping Alert Manager events received from stations. The default value is 30
days.
In the next section choose, how you wish to secure your AVG DataCenter
access:
Free access - default settings, that will allow anyone to access the AVG
DataCenter (no password is needed).
Simple password protection - will open a new dialog, where you can c hoose a
custom password (the same password must be entered into both fields for
verification). The password will then be required during every connection to the
AVG DataCenter.
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Full access control - please see the How to manage access rights chapter for
more information.
· Database export... - This dialog allows you to create a backup file (i.e. export
the DataCenter contents to a file) and save it to a local folder on a computer,
from which the AVG Admin Console is running.
· Exit - Quits AVG Admin Console.
View menu
The View menu offers the following options:
· Panels
Here you can show or hide individual main interface panels (Toolbar, Navigation
tree, Quick help etc.) simply by checking or unchecking them.
To restore the original position of all panels, use the Default position of panels
item. The panels will be restored after you restart the application.
· Non-compliance conditions...
Here you can choose which conditions on a station are to be considered as noncompliant. Ac cording to your selection, the non-c ompliant stations will then be
highlighted in red within all available views.
Use the Exceptions... button to define groups excluded from the selected rules.
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