AVG 8.5 INTERNET SECURITY NETWORK EDITION - V 85.2, 8.5 INTERNET SECURITY NETWORK User Manual

Document revision 85.2 (23. 4. 2009)

This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek <dolecek@ics.muni.cz> This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler.

AVG 8.5 Internet Security Network Edition

User Manual

Contents

........................................................................................................................ 7

1. Introduction

..................................................................................................................... 7

1.1 AVG Network edition scheme

..................................................................................................................... 9

1.2 Key features and functions

..................................................................................................................... 10

1.3 Operating Systems Supported

..................................................................................................................... 12

1.4 Minimum Hardware Requirements

..................................................................................................................... 12

1.5 Recommended Hardware Requirements

..................................................................................................................... 12

1.6 Network Requirements

.......................................................................................................... 12

1.6.1 Ports to be allowed on stations

.......................................................................................................... 12

1.6.2 Ports to be Allowed for Remote Administration

..................................................................................................................... 15

1.7 Migrating Stations From Previous Version

........................................................................................................................ 16

2. AVG Internet Security Network Edition Installation

..................................................................................................................... 16

2.1 Components Overview

.......................................................................................................... 16

2.1.1 AVG Admin Server Deployment Wizard

.......................................................................................................... 16

2.1.2 AVG Network Installer

.......................................................................................................... 16

2.1.3 AVG Admin Console

.......................................................................................................... 16

2.1.4 AVG Admin Lite

.......................................................................................................... 16

2.1.5 AVG Admin Server

.......................................................................................................... 16

2.1.6 AVG Settings Manager

.......................................................................................................... 16

2.1.7 Server roles

..................................................................................................................... 18

2.2 Where to Install and Deploy

..................................................................................................................... 18

2.3 Language Selection

..................................................................................................................... 19

2.4 License Agreement

..................................................................................................................... 20

2.5 Installation Type

..................................................................................................................... 21

2.6 Enter license number

..................................................................................................................... 22

2.7 Destination Folder

..................................................................................................................... 22

2.8 Component Selection

..................................................................................................................... 24

2.9 Installation Summary

..................................................................................................................... 24

2.10 Installation Complete

........................................................................................................................ 26

3. AVG Admin Deployment Wizard

..................................................................................................................... 27

3.1 Introduction

..................................................................................................................... 27

3.2 Deploying multiple UpdateProxy roles

..................................................................................................................... 28

3.3 Role Selection

..................................................................................................................... 29

3.4 DataCenter Role

.......................................................................................................... 29

3.4.1 Firebird

.......................................................................................................... 29

3.4.2 MS SQL Server 2005 Express Edition

.......................................................................................................... 29

3.4.3 MS SQL Server

.......................................................................................................... 29

3.4.4 Oracle

.......................................................................................................... 29

3.4.5 Data Import

..................................................................................................................... 40

3.5 UpdateProxy role

.......................................................................................................... 40

3.5.1 Update servers

..................................................................................................................... 43

3.6 Configuration overview

........................................................................................................................ 45

4. AVG Network Installer Wizard Basic Mode

..................................................................................................................... 45

4.1 Remote Installation on Windows XP Home

..................................................................................................................... 46

4.2 Welcome

..................................................................................................................... 47

4.3 Installation Method

..................................................................................................................... 48

4.4 Remote Network Installation

.......................................................................................................... 48

4.4.1 All Stations from the Domain

.......................................................................................................... 48

4.4.2 Enter an IP Range

.......................................................................................................... 48

4.4.3 Import Stations from File

.......................................................................................................... 48

4.4.4 Select a Single Station

.......................................................................................................... 48

4.4.5 Select from Active Directory

..................................................................................................................... 60

4.5 Remote network installation - final steps

..................................................................................................................... 63

4.6 Creation of AVG Installation Script

........................................................................................................................ 71

5. AVG Network Installer Wizard Advanced Mode

..................................................................................................................... 72

5.1 Welcome

..................................................................................................................... 73

5.2 Installation Method

..................................................................................................................... 74

5.3 Remote Network Installation

.......................................................................................................... 74

5.3.1 All Stations from the Domain

.......................................................................................................... 74

5.3.2 Enter an IP Range

.......................................................................................................... 74

5.3.3 Import Stations from File

.......................................................................................................... 74

5.3.4 Select a Single Station

.......................................................................................................... 74

5.3.5 Select from Active Directory

..................................................................................................................... 90

5.4 Remote network installation - final steps

..................................................................................................................... 93

5.5 Creation of AVG Installation Script

........................................................................................................................ 103

6. AVG Admin Console

..................................................................................................................... 103

6.1 What is AVG Admin Console

..................................................................................................................... 105

6.2 AVG Admin Console Interface Overview

.......................................................................................................... 105

6.2.1 Upper main menu

.......................................................................................................... 105

6.2.2 Navigation tree

.......................................................................................................... 105

6.2.3 Records section

.......................................................................................................... 105

6.2.4 Status panel

.......................................................................................................... 105

6.2.5 Quick help panel

.......................................................................................................... 105

6.2.6 Filter panel

.......................................................................................................... 105

6.2.7 Information panel

..................................................................................................................... 114

6.3 Synchronization Process

.......................................................................................................... 114

6.3.1 Station Settings Synchronization

.......................................................................................................... 114

6.3.2 Scan Results Synchronization

.......................................................................................................... 114

6.3.3 Station Components States Synchronization

..................................................................................................................... 116

6.4 Stations

.......................................................................................................... 116

6.4.1 Non-Compliant Stations

.......................................................................................................... 116

6.4.2 Stations with AVG Firewall

.......................................................................................................... 116

6.4.3 New Stations

.......................................................................................................... 116

6.4.4 Filtering

..................................................................................................................... 119

6.5 Servers

.......................................................................................................... 119

6.5.1 UpdateProxy servers

.......................................................................................................... 119

6.5.2 E-mail Servers

..................................................................................................................... 121

6.6 Scan results

.......................................................................................................... 121

6.6.1 Filtering

..................................................................................................................... 125

6.7 Events

.......................................................................................................... 125

6.7.1 Filtering

..................................................................................................................... 126

6.8 Notifications

.......................................................................................................... 126

6.8.1 Condition Tab

.......................................................................................................... 126

6.8.2 Message Tab

..................................................................................................................... 130

6.9 Graphic Reports

.......................................................................................................... 130

6.9.1 Report Templates

.......................................................................................................... 130

6.9.2 Report Schedules

.......................................................................................................... 130

6.9.3 Generated Reports

.......................................................................................................... 130

6.9.4 Filtering

..................................................................................................................... 139

6.10 Licenses

.......................................................................................................... 139

6.10.1 Shared Settings

.......................................................................................................... 139

6.10.2 Stations

..................................................................................................................... 140

6.11 Pending Requests

.......................................................................................................... 140

6.11.1 Filtering

........................................................................................................................ 142

7. AVG Admin Server

........................................................................................................................ 143

8. AVG Admin Lite

..................................................................................................................... 144

8.1 AVG Admin Deployment Wizard Lite

.......................................................................................................... 144

8.1.1 Configuration Overview

.......................................................................................................... 144

8.1.2 Completion

..................................................................................................................... 147

8.2 AVG Network Installer Wizard Lite

.......................................................................................................... 147

8.2.1 Installation Settings

.......................................................................................................... 147

8.2.2 Creation of AVG Installation Script

.......................................................................................................... 147

8.2.3 Completion

........................................................................................................................ 152

9. AVG Settings Manager

........................................................................................................................ 154

10. Configuration

..................................................................................................................... 154

10.1 Shared Settings for Stations/Groups

.......................................................................................................... 154

10.1.1 General control and priority levels

.......................................................................................................... 154

10.1.2 Alert Manager settings

.......................................................................................................... 154

10.1.3 Remote Administration

.......................................................................................................... 154

10.1.4 Allowed Actions

.......................................................................................................... 154

10.1.5 License

.......................................................................................................... 154

10.1.6 Configuration copying

.......................................................................................................... 154

10.1.7 Scheduled Scans

..................................................................................................................... 168

10.2 Shared Firewall Settings

.......................................................................................................... 168

10.2.1 Setting Items as Mandatory

.......................................................................................................... 168

10.2.2 Virtual Adapters

.......................................................................................................... 168

10.2.3 Profiles

..................................................................................................................... 171

10.3 AVG Admin Server Settings

.......................................................................................................... 171

10.3.1 General tab

.......................................................................................................... 171

10.3.2 DataCenter tab

.......................................................................................................... 171

10.3.3 UpdateProxy tab

.......................................................................................................... 171

10.3.4 E-mail tab

..................................................................................................................... 180

10.4 Connection String

..................................................................................................................... 180

10.5 Proxy Server

..................................................................................................................... 182

10.6 AVG Admin Console

.......................................................................................................... 182

10.6.1 Context Menu

.......................................................................................................... 182

10.6.2 Station Groups

........................................................................................................................ 188

11. How to...

..................................................................................................................... 188

11.1 How to Connect Stations to AVG Datacenter

.......................................................................................................... 188

11.1.1 Connecting Stations Manually

..................................................................................................................... 190

11.2 How to Migrate Stations from/to Different DataCenter

.......................................................................................................... 190

11.2.1 Importing Stations and Settings from AVG DataCenter 7.5

.......................................................................................................... 190

11.2.2 Migrating Stations from AVG DataCenter 7.5 to 8.x

.......................................................................................................... 190

11.2.3 Migrating Stations to another AVG DataCenter

..................................................................................................................... 194

11.3 How to Synchronize Stations

..................................................................................................................... 194

11.4 How to solve Update related issues

..................................................................................................................... 196

11.5 How to install AVG remotely on Windows XP Home

..................................................................................................................... 197

11.6 How to Change User Interface Language

..................................................................................................................... 198

11.7 Control station users actions

..................................................................................................................... 199

11.8 Requests handling and status messages

..................................................................................................................... 200

11.9 How to manage access rights

..................................................................................................................... 205

11.10 How to maintain the DataCenter database

..................................................................................................................... 206

11.11 List of AVG Setup Parameters

........................................................................................................................ 213

12. AVG DataCenter

..................................................................................................................... 213

12.1 Maintenance

..................................................................................................................... 213

12.2 Password protection

..................................................................................................................... 214

12.3 Converting the AVG DataCenter to a Different Database

..................................................................................................................... 214

12.4 Web Interface

........................................................................................................................ 215

13. AVG Managed Update

........................................................................................................................ 223

14. Updates

..................................................................................................................... 223

14.1 General Information

..................................................................................................................... 223

14.2 Update within the Local Network

........................................................................................................................ 225

15. AVG Admin Server for Linux Beta

..................................................................................................................... 226

15.1 Installation

.......................................................................................................... 226

15.1.1 Firebird Database Installation

.......................................................................................................... 226

15.1.2 AVG Admin Server 8.5 beta for Linux Installation

.......................................................................................................... 226

15.1.3 Database Setup

.......................................................................................................... 226

15.1.4 AVG Admin Server 8.5 beta for Linux Configuration

.......................................................................................................... 226

15.1.5 Security

.......................................................................................................... 226

15.1.6 License

.......................................................................................................... 226

15.1.7 Before You Start the Server

.......................................................................................................... 226

15.1.8 Installation Verification

.......................................................................................................... 226

15.1.9 Installation Troubleshooting

..................................................................................................................... 229

15.2 Start-up Parameters

..................................................................................................................... 230

15.3 Configuration

........................................................................................................................ 234

16. FAQ and Technical Support

Introduction

This user manual provides comprehensive documentation for AVG Internet Security Network Edition.

Important notice:

The document may contain references to other user guides, especially the Internet Security guide. If you are not familiar with the AVG User Interface and AVG advanced/Firewall settings we strongly recommend that you download all relevant guides in advance from the http://www.avg.com website, Downloads section.

You can also use context help, which is available through the application, to get the requested information.

1.1. AVG Network edition scheme

Please review the simplified scheme of AVG Network Editions showing the basic connection and interaction of remote administration components in the default and most common configuration:

1) AVG DataCenter

consists of a database, and AVG Admin Server. The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations. The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database, and to centrally define stations' settings and system parameters. AVG stations approach the AVG Admin Server to read the setup parameters; and to save their currently defined setting and scan results into the AVG DataCenter.

AVG Admin Server also works as a local update source. If you deploy UpdateProxy role to multiple servers, you can then use them for updating stations and keep the bandwidth/load in balance.

2) AVG Admin Console

is a program for administration of AVG stations. It communicates directly with the AVG Admin Server.

3) Stations

communicate with the AVG Admin Server (accepts the default settings, requests specific settings, sends the scan results etc.)

4) AVG Technologies Server

provides AVG Admin Server/Servers with update files.

1.2. Key features and functions

AVG Internet Security Network Edition offers the following functions:

· Remote installation

Using this function you can easily install AVG on all stations in the local network. This remote installation is secured by the AVG Network Installer

Wizard – a program for direct remote installation and/or creation of an

installation script that makes it possible to run the Setup installation program on all remote network stations.

· Centrally controlled updates

All AVG stations in the network can be updated centrally using the AVG Admin Console.

· Server roles

AVG Internet Security Network Edition can now act in multiple roles,

where each role can be deployed separately (DataCenter role used for remote stations management, UpdateProxy role for managing updates), which allows the user to divide the load among multiple physical servers.

· Secured communication

Network communication between AVG Admin (AVG Admin Server) and stations is completely encrypted.

· Full remote administration in the network

The full functionality of the AVG Internet Security Network Edition guarantees:

o Automated remote AVG installation on all network stations thanks to

new AVG Network installer Wizard

o Continuous overview of all network AVG stations’ current status

o Central control and administration of AVG stations’ configuration

AVG Internet Security Network Edition full functionality is provided by the AVG Admin Console, and the AVG DataCenter.

If you do not need the full functionality, it is possible to install and deploy only the AVG Admin Lite (for installation scripts generation only).

· In addition to all standard features, AVG Internet Security Network Edition

may contain the following components support (configuration available directly from the AVG Admin Console):

o Anti-Spam protection

o Anti-Spyware protection

o Firewall protection

o Web Shield protection

o LinkScanner protection

o Anti-Rootkit protection

o System Tools component

Note: Depending on your network edition, the support of components may vary!

1.3. Operating Systems Supported

AVG Internet Security Network Edition is intended to manage/protect stations

with the following operating systems (with the exceptions mentioned below the list):

· Windows 2000 Professional SP4 + Security Rollup Pack

· Windows 2000 Server SP4 + Security Rollup Pack

· Windows XP Professional SP2

· Windows XP Home SP2

· Windows XP Professional x64 Edition SP1

· Windows Server 2003 SP1

· Windows Server 2003 x64 and Itanium

· MS Windows 2008 Server

· MS Windows 2008 Server x64 Edition

· Windows Vista (32/64-bit), all editions

Note: The Anti-Spyware on-access scanner is available only for Windows 2000 SP4 + Second Rollup (informally known as Service Pack 5), Windows XP SP2, Windows XP Pro x64 Edition SP1 and Windows Vista.

The AVG Admin console, AVG Admin Server and related components are supported in the following operating systems:

· Windows 2000 Professional SP4 + Security Rollup Pack

· Windows XP Professional SP2

· Windows XP Home SP2

· Windows Server 2000 SP4 + Update Rollup Pack

· Windows Server 2003 SP1

· Windows Server 2003 x64 Edition

· MS Windows 2008 Server

· MS Windows 2008 Server x64 Edition

· Windows Vista (32/64-bit)

1.4. Minimum Hardware Requirements

Minimum hardware requirements for AVG Internet Security Network Edition and related components are as follows:

· Intel Pentium CPU 1.2 GHz

· 250 MB of free hard drive space

· 256 MB of RAM memory

1.5. Recommended Hardware Requirements

Recommended hardware requirements for AVG Internet Security Network Edition are as follows:

· Intel Pentium CPU 1.2 GHz

· 250 MB of free hard drive space

· 512 MB of RAM memory

1.6. Network Requirements

To be able to successfully install AVG on stations remotely, it is necessary to take some steps in advance.

Note: If you experience any problems with the remote administration/installation/ connection even after reviewing the chapters below, please try to find the proper answer in the FAQ (Frequently Asked Questions) located at www.avg.com.

1.6.1. Ports to be allowed on stations

For individual stations in your network, that use a personal firewall, you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation.

Depending on the firewall type and settings on each station, some of the requirements listed below may be already predefined or allowed, or its settings may not be available under the same name and description. We strongly recommend that all changes should only be done by well experienced users! Always consult the User manual or Help guide for your firewall before proceeding to change any settings.

· Ping (ICMP type 0 - Incoming echo request)

Change this setting only if the AVG Network Installer is not able to detect network station(s), which you are sure are switched on and fully operational.

In the firewall settings used on the remote station allow the incoming ping requests within the local network. Often this function can be found under ICMP type 0 or Incoming echo request or similar description. If set correctly, AVG Network Installer will be able to find the station in the network.

· File and Printer Sharing for Microsoft Networks

To allow AVG Network Installer access to a remote station over the Admin$ share, you first need to allow File and Printer Sharing for Microsoft

Network on the remote station. Specifically you must allow TCP ports 139 and 445 and UDP ports 137, 138 and 445. This way the AVG Network

Installer can copy the AVG Agent to the remote station.

As a first step you should check, that the File and Printer Sharing for Microsoft Networks is installed on the remote station. If you are using Windows 2000 or XP, you can find the settings under Start/Settings/Network connections. In the properties window of the Network connections, tick the File and Printer Sharing for Microsoft Networks. If you cannot see such an item, then it is probably not installed yet. In this case, please contact your station administrator or install the component yourself from the installation CD.

If the File and Printer Sharing for Microsoft Networks is successfully installed, you need to allow the ports mentioned above in the firewall installed on the remote station. If for example the built-in Windows XP firewall is used, you can easily allow this feature by clicking the File and Printer Sharing item located in the Exceptions tab.

· RPC: Remote Procedure Call

To be able to launch the AVG Agent on the remote station, you need to allow the following ports in the firewall on the station – TCP and UDP port 135.

· Communication on TCP port number 6150

For correct communication between the AVG Network Installer and the AVG Agent component you need to first allow communication on TCP port 6150.

Using this port the AVG Network Installer controls the AVG Agent tool and

passes it the AVG installation files.

1.6.2. Ports to be Allowed for Remote Administration

Ports that need to be allowed for remote administration are listed below:

· Communication on TCP port number 80

For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy, it is necessary to permit outgoing communication for these

components on TCP port 80.

For successful connection between AVG Admin Server and stations, you also need to allow other ports on your router/firewall/hub/VPN or other type of relevant connection type, hardware or software:

· TCP Port 4158

For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console, you need to allow TCP port 4158 (predefined by default).

This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station (via upper menu Tools/Advanced Settings – Remote Administration).

· TCP Port 6051

This port is used for direct messages from AVG Admin Server to the AVG Station.

This port can be changed within the AVG User Interface on the station (via upper menu Tools/Advanced Settings – Remote Administration group).

· TCP Port 6054

This port is used for direct messages from the AVG Admin Server to the AVG Admin Console. This port is not configurable. AVG Admin Console tries to open this port automatically for listening, if the port is not available, it tries to open subsequent ports (6055, 6066, …) until it successfully finds an available one.

1.7. Migrating Stations From Previous Version

The migration of one AVG DataCenter to another is described in the How to/

Migrate stations from/to different DataCenter.

AVG Internet Security Network Edition Installation

In order to be able to remotely install AVG on stations, you must first install AVG

8.5 Remote Administration and its components.

The whole process consists basically of two steps:

· Components Installation

· Deployment process

Note: It is strongly recommended that you go through the following chapters first to get a general overview of AVG Internet Security Network Edition installation possibilities so that you can set the configuration that best suits your needs. Especially check the Where to Install and Deploy and Components Overview chapters.

AVG Internet Security Network Edition can be launched using the exe file within the AVG Admin directory on the installation CD. Also, the latest installation package can always be downloaded from the AVG website at www.avg.com, in the

Downloads section.

Before installing AVG Remote Administration visit the AVG website and check for the latest installation file!

2.1. Components Overview

Below you will find brief overview of all components.

2.1.1. AVG Admin Server Deployment Wizard

This wizard will help you to deploy AVG Internet Security Network Edition onto your server or divide it across multiple servers.

2.1.2. AVG Network Installer

The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks.

2.1.3. AVG Admin Console

The AVG Admin Console is a central place for administration of your remote AVG station installations in the network. It communicates with the AVG Admin server and controls, processes and displays all relevant events.

2.1.4. AVG Admin Lite

AVG Admin Lite is the name given to a simplified installation of AVG Internet

Security Network Edition, providing only a local update source and script AVG installations on stations, without the benefits of AVG DataCenter and AVG Admin

Console.

2.1.5. AVG Admin Server

The AVG Admin Server stores data in a database (AVG DataCenter) and performs the role of a mediator between the AVG DataCenter and stations. AVG Admin Server may also work as a local update source.

The AVG DataCenter is a database that contains the entire configuration for AVG stations, including scan and tasks settings. All stations with AVG installed, as well as the AVG Admin Console program, communicate with the AVG DataCenter. The communication is possible only if the Remote Control Communication Library component is properly installed on all stations connected to the AVG Admin

Server.

AVG DataCenter supports one embedded and several standalone (commercial)

SQL database systems. You will be able to choose specific database system during deployment process (AVG Admin Deployment Wizard starts after installation).

2.1.6. AVG Settings Manager

The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy, edit and distribute AVG configuration. The configuration can be saved to a portable device (USB flash drive etc.) and then applied manually to chosen stations.

2.1.7. Server roles

There are two roles that can be deployed after installation on AVG Admin Servers. The selection of roles is a key part of the deployment process that will take place right after product installation. The roles are as follows:

· DataCenter role

Allows central management of AVG stations configuration via the AVG Admin Console, collects scan results from AVG stations, shows components states and much more.

· UpdateProxy role

Serves as a proxy server for downloading and distributing updates to your stations.

2.2. Where to Install and Deploy

You can install and deploy different components/roles of AVG Remote Administration to different servers/stations. There is no need to install everything on one machine.

Once you finish product installation, you will proceed to the deployment process that allows you to deploy different server roles.

For example, the AVG DataCenter role can be deployed to some central server in your network. If your network or number of stations is large, you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage.

Also, the AVG Admin Console (central application for administration of your stations) can be installed to a different station and the administrator can manage the stations from any place.

2.3. Language Selection

The welcome dialog appears in the language of the operating system to which AVG Internet Security Network Edition is being installed. You can switch to another language and confirm your choice by pressing the Next button.

2.4. License Agreement

This dialog window offers the full wording of the AVG Internet Security Network Edition license agreement. To approve, press the Accept button. Otherwise press the Don’t accept button, and the installation process will be cancelled.

2.5. Installation Type

In this dialog select which type of Remote Administration you wish to install. You have the following options:

· Full Installation

This is the recommended option. It will install all possible components.

· Custom Installation

This option allows you to select, which components you wish to install.

· Lite Installation

This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only. The AVG Network Installer Wizard allows only simple script generation. No console for administration will be installed and no AVG DataCenter will be deployed.

You can find more information on the Lite Installation in the AVG Admin Lite Chapter.

2.6. Enter license number

In this dialogue enter your User name, Company name (if applicable) and your License or Sales Number. Click the Next button to continue.

2.7. Destination Folder

You have to specify the destination folder where AVG Internet Security Network Edition (and its components) will be installed. If you want to select another directory, specify the directory path or choose a directory from your local disk by pressing the Browse button. To continue the installation press the Next button.

If you specified a directory different from the default one, and the specified directory does not exist, a new dialog will pop up asking you whether you want to create the directory. To confirm creating the directory, press the Yes button.

2.8. Component Selection

The new dialog window asks you to select those AVG Internet Security Network Edition components you want to install (does not apply to the Lite installation option). By default, all components are selected. If you decide on another arrangement, check or uncheck the respective checkbox. To continue the installation process, press the Next button:

Note: If you want to use Graphic reports, install the component on the computer where you install AVG Admin Server, and on each computer where you install AVG Admin Console. Graphic reports are generated by the AVG Admin Server and can be viewed by the AVG Admin Console.

2.9. Installation Summary

This dialog presents a list of all selected parameters. To continue the installation, press the Finish button.

2.10.Installation Complete

The Installation complete dialog appears to confirm that AVG Internet Security Network Edition and all its components were installed successfully. Press the OK button to finalize the installation.

If the installation went through correctly, one of the following Wizards will launch automatically depending on your previous choices during installation process:

· AVG Admin Deployment Wizard

This Wizard will start automatically if you chose Full or Custom installation in the Installation type dialogue.

For more information see the AVG Admin Deployment Wizard chapter.

Note: You must go through this wizard in order to make AVG Internet Security Network Edition function properly.

· AVG Admin Deployment Wizard Lite

This Wizard will start if you chose Lite Installation in the Installation type dialogue. For more information see the AVG Admin Deployment Wizard

Lite chapter.

Note: You must go through this wizard in order to make AVG Internet Security

Network Edition function properly.

Note: If an error occurred during the installation process, or the installation failed, an error dialog appears. In that case switch to your TEMP directory with the avg8adm.log file, and send the file to our technical support department for further analysis. Use the contact e-mail: support@avg.com.

AVG Admin Deployment Wizard

The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG Internet Security Network Edition. It can also be launched any time later from the program folder, i.e. All programs/AVG 8.5 Remote Administration/AVG Admin Server Deployment Wizard.

The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine. Using the wizard, you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network. The wizard leads you through the configuration process in a few steps listed in the following summary.

Note: Navigation in the wizard is as usual:

· The Back button takes you one step back in the wizard.

· The Next button takes you one step forward and also performs all actions

selected in the current stage.

· By pressing the Cancel button, you can quit the wizard at any stage,

discarding the changes performed so far.

3.1. Introduction

The first dialogue explains the purpose of the Wizard and briefly describes two main options. Click the Next button to proceed to the next step.

Note: We strongly recommend you complete this wizard in order to make the AVG Admin Server run correctly.

3.2. Deploying multiple UpdateProxy roles

Before you deploy AVG Internet Security Network Edition roles to your server, you may need to consider the following:

You can deploy the UpdateProxy role to more than one server and distribute updates from different sources to avoid your server overloading or having bandwidth issues.

The allocation of servers depends on your network size and your server and network specifications. Generally speaking, if your network consists of more than 150 stations or your network is divided into multiple segments in different locations, you should consider deploying multiple UpdateProxy roles to different

servers and spread the load.

To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server.

3.3. Role Selection

This screen displays information on the AVG Admin Server current state. When everything is correct, the respective information is displayed in green text.

If this is not your first run and everything seems to be correct (i.e. up to date with no warnings or errors), there is no need to go through the configuration process again (unless you wish to change something).

If there is a configuration problem, you will be briefly informed about the reasons, and the information will be highlighted in red text. In such cases you need to go through the whole wizard to correct the problem.

In the Server roles section you must choose which server role(s) you want to run on this server. You need to select at least one option, but you can also select both. The options are as follows:

· DataCenter role

Allows central management of AVG stations configuration via the AVG Admin Console, collects scan results from AVG stations, shows components states and much more.

If you choose to install this role only, proceed to the DataCenter Role chapter.

· UpdateProxy role

Serves as a proxy server for downloading and distributing updates to your stations.

If you choose to install this role only, proceed to the UpdateProxy role chapter.

If you select both options, proceed to the DataCenter Role chapter.

3.4. DataCenter Role

If you have selected in the Current state of AVG Admin Server step (see chapter Role Selection) the DataCenter Role, one of the following dialogues will be displayed:

If there is an existing database with stations detected, the Wizard will offer you to backup its contents first.

To do so, simply check the Perform DataCenter database backup to folder checkbox and fill-in your desired storage location.

The next dialogue will inform you about your DataCenter database status. There exist two possible cases - either the DataCenter database will be up to date or outdated. In the first case, you will experience these two options:

· Keep existing DataCenter database

This option will leave the database untouched. Select this option, if the database version is up to date and you need to preserve its contents.

· Create new empty DataCenter database

Select this option to create completely new database (the originally stored data will be lost). We strongly recommend to backup the DataCenter database before proceeding!

On the other hand, if the DataCenter database will be outdated, you will be asked, if you wish to update the existing one or create a new one:

· Update existing DataCenter database

This option will update the database to the current version. Select this option, if you need to preserve the database contents.

Continue to choose a proper database engine (this dialogue will not appear if you decided to keep your existing database):

Select the database system corresponding to your needs. These options are available:

· Firebird

This solution is appropriate for smaller networks with up to 150 stations. The database is a standard part of AVG Internet Security Network Edition installation.

· Microsoft SQL Server 2005 Express Edition

A reduced version of the Microsoft SQL Server, it can serve up to 1000 stations. The product is not a standard part of AVG Internet Security Network Edition. Its usage is not limited by any commercial license.

· Microsoft SQL Server 2000/2005

This engine can serve over 1000 stations in large networks. It is not a standard part of AVG Internet Security Network Edition and its usage is bound to the Microsoft SQL Server license.

· Oracle 10g

This engine can serve over 1000 stations in large networks. It is not a standard part of AVG Internet Security Network Edition and its usage is bound to a commercial license.

If you choose a database type that is different to the one you have been currently using, the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type.

3.4.1. Firebird

If you have selected the Firebird option, there are no further settings needed and you can proceed to the next step (Data Import).

3.4.2. MS SQL Server 2005 Express Edition

Choose whether you want to install the AVG DataCenter on a new instance of Microsoft SQL Server, or to configure an already installed instance of Microsoft SQL Server. Select the respective option in the Choose one of the following section of the dialog window, and continue by pressing the Next button.

If in the previous dialog you chose New SQL Server 2005 Express Edition installation, you will be asked to fill in the following information:

· Computer name – defines the name of the station, on which SQL Express

Edition is about to be installed

· Instance name – refers to a particular SQL Express Edition installation, if

there is more than one instance installed on the station.

· Administrator’s username – predefined automatically, you do not need to

change it

· Administrator’s password – password for the database administrator

· Database name - shows predefined database name

· Username - type in a preferred new login name for the database (to be used

for AVG Admin Server connection)

· User password - type in a preferred new password for the database (to be

used for AVG Admin Server connection)

Continue to the next screen by pressing the Next button.

If you selected New SQL server 2005 Express Installation in the previous steps, you will experience a dialogue similar to the one below. Otherwise you can continue to the next step - Data Import - by pressing the Next button.

This step assumes that you do not have a Microsoft SQL 2005 Express Edition installed on your computer yet, and that you will need to install it now. In order to install SQL Server 2005 Express Edition properly, you need to download and install Microsoft .NET Framework version 2.0 or higher. You can download it from the Microsoft website (see below).

Note: We recommend that you uninstall any previous Beta/Preview versions of SQL Server 2005, Visual Studio 2005 and the .NET Framework 2.0 before installing new versions of these products.

http://go.microsoft.com/fwlink/?linkid=45988

After successful installation of .NET Framework, please download the installation package of SQL Server 2005 Express Edition from the Microsoft web site:

http://go.microsoft.com/fwlink/?LinkId=64064

and save it to some temporary directory. Then launch the installation using the command indicated below (example)

SQLEXPR.EXE INSTANCENAME=SQL2005EE SAPWD=asd SECURITYMODE=SQL

Note: The above string is only an example of such a command. For correct installation please copy the string displayed in your specific Wizard window!

As soon as the MS SQL Server 2005 Express installation is finished, continue to the next step - Data Import - by pressing the Next button.

3.4.3. MS SQL Server

Fill in the following information:

· Computer name – defines the name of the server, on which the SQL Server

2000/2005 is installed.

· Instance name – refers to a particular SQL Server 2000/2005 installation, if

there is more than one instance installed on the station.

· Administrator’s username – database administrator user name - must be

filled in.

· Administrator’s password – password for the database administrator - must

be filled in.

· Database name - shows predefined database name.

· Username - type in a preferred new login name for the database (to be used

for AVG Admin Server connection).

· User password - type in a preferred new password for the database (to be

used for AVG Admin Server connection).

Press the Next button and continue to the next step - Data Import.

3.4.4. Oracle

Fill in the following information:

· Computer name – defines the name of the server, on which Oracle 10g is

installed. Change the value only if the installation resides on a remote computer.

· Administrator’s username – database administrator user name - must be

filled in.

· Administrator’s password – password for the database administrator - must

be filled in.

· Instance name – refers to a particular Oracle installation, if there is more

than one instance installed on the station.

· Username - type in a preferred new login name for the database (to be used

for AVG Admin Server connection)

· User password - type in a preferred new password for the database (to be

used for AVG Admin Server connection)

Press the Next button and continue to the next step - Data Import.

3.4.5. Data Import

Once you confirm your database selection, you can also choose to import some existing data into the newly created database. To do so, tick the Import data into the database from folder checkbox. The folder selection field becomes available.

Choose your backup folder by clicking this button and find the folder, where the original files for import are stored.

If you are currently upgrading from the former 7.5 version, you can import your AVG DataCenter 7.5 data in this dialogue. For more information please consult

Importing Stations and Settings from AVG DataCenter 7.5 chapter.

Confirm your choice by clicking the Next button.

Note: AVG Admin Server creates by default automatic database backups to the following folder:

C:\Documents and settings\All users\Application Data\AVG8\Admin Server Data\AutoDatabaseBackup

Therefore, if you have previously used AVG Remote Administration and wish to use former database backup, you can find the backup files there, unless you switched

the backup feature off. The folders are named in the format YEAR-MM-DD TIME for easier differentiation.

3.5. UpdateProxy role

This dialogue will appear, if you chose to deploy the UpdateProxy role in the Role

Selection dialogue.

You must choose a folder, into which the update files will be downloaded and stored. If the folder does not exist, you will be asked if you want to create it.

Click this button to select the folder. Once finished, click the Next button to continue.

3.5.1. Update servers

This dialogue lets you choose update servers, from which the update files will be downloaded by AVG Admin Server (for further distribution). If you are unsure about these settings, we recommend keeping the default configuration.

If you need to change any of these servers, you have the following options:

Press the Add button to define additional update server:

Enter a name into the Server field and the complete server address into the URL field including http:// prefix and port number, if other than 80.

The following buttons are also available:

Edit - for changing the address or name of the selected server.

Delete - for deleting the selected server address.

The servers are listed by priority. The first one always has the highest priority, i.e. updates are first downloaded from this server. If you need to change the order, simply use the following buttons to do so:

Move Up - to move a selected server up.

Move Down - to move a selected server down.

Once finished, click the Next button to continue.

In this dialogue, you have the option to add the currently deployed AVG Admin Server URL into the list of update servers applicable for station settings.

From the drop down menu select one of the following:

· Do not write to DC - the currently deployed AVG Admin Server URL will not

be written to any of the DataCenter settings.

· Shared settings - the currently deployed AVG Admin Server URL will be

saved into the Shared Settings for Stations.

· New group... - the currently deployed AVG Admin Server URL will be saved

to a new group. If you choose this option, you will need to select a group name and optionally its description too.

· New stations - the currently deployed AVG Admin Server URL will be saved

to the New stations group settings.

Note: You can only use one option from the drop down menu. The list of update servers will be updated according to you choice.

In the list of update servers check which server(s) you would like keeping for the set of settings mentioned above. Use the same function buttons as in the previous dialogue.

3.6. Configuration overview

This dialogue contains a brief overview of the previously selected settings. Confirm your choice by pressing the Deploy button. The deployment process will start. It may take some time, so please be patient.

Once the process is completed, click the Finish button to close the Wizard. The AVG Admin Server will then be started.

To immediately start installing AVG to remote stations, navigate to the AVG

Network Installer Wizard chapter for more detailed information.

Related topics:

· AVG Network Installer Wizard Basic Mode

· AVG Network Installer Wizard Advanced Mode (for more experienced

users)

· Connecting Stations to AVG DataCenter

· Migrating stations from/to different AVG DataCenter

Also, you may consider going through the general How to... chapter which describes different tasks related to remote administration of AVG.

AVG Network Installer Wizard Basic Mode

The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on-site installation.

The wizard can be launched in two ways:

· From the Windows Start menu/All Programs/AVG 8.5 Remote Administration/

AVG Network Installer Wizard

· From the AVG Admin Console environment - upper menu Tools/Install AVG on

stations...

The wizard can be run either in the Basic or Advanced mode. You can select the Advanced mode by selecting the option Advanced mode at the beginning of the wizard. If the option is not selected, the program will run in the Basic mode (recommended for most users).

This chapter describes the Basic mode, which is intended for users who prefer the easiest method for configuration and installation. The installation will include AVG information and parameters needed for proper and comprehensive functionality.

4.1. Remote Installation on Windows XP Home

The installation process on stations with these operating systems is the same as installation on stations running the Windows 2000/2003/XP Professional OS. However, due to the restrictions of these older operating systems it is not possible to run the automatic installation of the AVG Agent service.

Therefore, before you start AVG installation on all stations with the Windows XP Home operating system, it is necessary to install the AVG Agent service manually, or using the login script.

More information on this topic can be found in the Windows XP Home Remote

Installation chapter.

4.2. Welcome

If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file (available in the final step), you can load the settings now by choosing the Load settings button.

To revert to the original settings preset by default, press the Default settings button.

During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL+S combination. A new dialogue will appear allowing you to choose a configuration file name.

To continue, click the Next button.

4.3. Installation Method

To continue in the Basic Mode leave the option Advanced mode unselected, otherwise proceed to Advanced Mode chapter.

The dialog window offers the selection between two options for creating and using the installation script:

· Remote network installation

This option allows you to install AVG on stations available in the local network (computers selected from the domain, Active Directory, according to IP ranges, imported from a list etc.).

You can also use this option for removing stations from a former AVG Datacenter (and moving them to a new one).

· Creation of AVG installation script

This option allows you to create an installation script and a batch file for local installation or installation from a removable media/network folder.

4.4. Remote Network Installation

For proper remote installation, the wizard will first install and start the AVG Agent service on the target station, then transfer the AVG installation files and process the installation accordingly.

Before you proceed, please review the network requirements and exceptions regarding remote AVG installation.

You can find more detailed information on the ports settings in the Network

Requirements chapter.

The remote installation is not automatically possible on stations with Windows XP Home. Please see the Windows XP Home Remote Installation chapter for more information.

During this step it is necessary to define the following installation parameters:

· License information – type in the license data such as Name, Company, and

License number (mandatory value). If you wish to take the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used.

· Folder with the AVG installation package - type in the full path to AVG

installation package or use this button to select the proper folder.

If you have not downloaded the package yet, click the Download button and use the wizard to download the installation file for you into the selected folder. You can view the download progress above the Download button.

· Proxy settings button - If you need to use a proxy server to connect to the

Internet, you can fill in the proxy server details by clicking the Proxy settings button.

· License number change - Use this button to input a new license number to

be applied for AVG Remote Administration installed on the local station.

The following options are available in this step.

Note: If you are unsure about these settings, we recommend keeping the default ones.

· Remote administration - Enter the AVG DataCenter connection string into

the AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option.

· Add new station into group - If you prefer to automatically add new station

(s) into a custom group, you can choose the group name here.

· Custom update server - if you already have an existing update server, that

you would like to use for your stations, check this checkbox and fill in its address now.

The wizard needs to scan some stations first to find out their status and then install AVG on them.

In the Network scanning method section choose from the drop down list, your preferred method for selecting stations. The possible options are as follows:

· All stations from the domain - this option will scan all stations available in

your local domain.

· Enter an IP range - this option will allow you to choose a specific range of

IP addresses.

· Import stations from file - a new dialogue will appear and you will be able

to choose a file with a list of stations to be scanned. Such a list can be generated from a previous version of AVG Remote Administration (7.5).

The source text file contains one station name per line.

More information about this topic can be found in the Migrate Stations from/to

Different DataCenter chapter.

· Select a single station - this option lets you type in a specific Computer

name (DNS name) or IP address.

· Select from Active Directory - allows you to choose specific stations

directly from the Active Directory.

The AVG Agent password section contains a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations. Once set, no operations using the wizard can be performed on the remote stations without knowing the password. The password is related to the AVG Agent service only, and it does not influence any other remote station settings.

Mask password checkbox - Selecting this option will prevent the password from being displayed on your computer’s monitor.

Note: The installation process on the station is hidden, i.e. a logged user will not be able to interfere with the installation progress.

Warning: AVG remote installation can be performed only on stations with the OS Windows NT4/2000/2003/XP Professional installed. Also, you have to be logged in as an administrator. On stations running the OS Windows XP Home the AVG installation must be done manually (for details please refer to chapter Remote

Installation on Windows XP Home).

You may also need to review the Network Requirements chapter.

4.4.1. All Stations from the Domain

If you choose to install AVG remotely on all stations from the domain, the following dialogue listing all stations available in the domain will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG already installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

4.4.2. Enter an IP Range

If you choose to install AVG remotely according to an IP range, the following dialogue will appear:

You need to specify the scanning range by entering the IP addresses here. In the From field enter a starting IP address and in the To field enter an ending address. Click the Add button to add the address range into the list.

To delete a range from the right list, simply select the items you wish to remove and click the Remove button.

Once you finish selecting the IP ranges, click the Next button to continue. Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

4.4.3. Import Stations from File

Note: This option is usually used when migrating stations to another AVG DataCenter. For more information on this topic see the Migrate Stations from/to

Different DataCenter chapter.

If you choose to install AVG remotely on stations selected from a file, you will see a dialogue asking for the file. Locate the file and confirm your choice. The source file format contains one station name per line in simple text format.

Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

4.4.4. Select a Single Station

If you choose to install AVG remotely only on a single station, the following dialogue will appear:

Click either the Computer name or IP address field and fill in the proper name or IP address. Confirm your choice by clicking the OK button. The process of checking the chosen station for an AVG installation will begin. Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Add one station - will allow you to add another single station.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

4.4.5. Select from Active Directory

If your network is domain-based, you can choose to install AVG remotely on stations selected from the Active Directory. A new dialog will pop up (standard Windows dialogue for selecting stations). You can choose multiple stations (separate the values by a semicolon) either by entering the station names manually or by using the dialogue advanced features for searching.

Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

4.5. Remote network installation - final steps

More options are available when you right-click on the list of stations - a new context menu appears with the following options:

· Refresh - will reload the state of all stations in the list by scanning them

again.

· Retrieve the installation log - this option will try to obtain the installation

log from the station (if available).

Note: If AVG installation is successful, the AVG Agent will be removed and therefore the installation log will not be possible to retrieve.

· Export stations without AVG to a file - this option will create a file with

list of stations that do not contain AVG installation.

Additionally, you may display a so called 'tool tip' when pointing to a station in the list for a few seconds. The tool tip contains an overview of the station state and other details.

Once you are ready to proceed, click on the Install button to begin remote installation.

If you selected only some stations from the list, AVG installation will be performed on these stations only. Otherwise installation will be performed on all listed stations.

If your access rights are not sufficient for AVG Agent service installation on the remote station, you will be asked for the domain administrator’s login/password during installation.

Enter a username that has administrator privileges (a username that is member of an administrator's group). Confirm by clicking OK.

If there is no common administrator account for all stations (with the same login name and password) you will be asked separately for every station.

Pressing the Cancel button will cause the current station installation to be skipped, and the wizard will continue installation on the next station in the list.

AVG will then be transferred to the station and installed. You will see on each line, if the installation was successful (however it may take some time to process).

Once all your stations receive the installation files and the installation has begun on them, you will be able to leave this dialogue by clicking the Next button.

Note: You can later review recently installed stations from the AVG Admin Console either in the Stations/New stations or in the group chosen during the

Remote administration settings dialogue.

To list recently installed stations that remain in an incorrect state (because of some remote installation failure), navigate to the Stations/Non-compliant stations.

Also note that on Windows XP SP2 with Windows Firewall enabled the AVG Agent, once installed, will automatically create a communication rule and allow its execution and network communication.

The final dialogue contains a short overview of activity on the station(s).

The Save settings button allows you to save the previously selected configuration. You can then reuse it when running this wizard again simply by loading the settings at the very beginning.

Click Finish button to close the wizard.

4.6. Creation of AVG Installation Script

Selecting the Creation of AVG installation script option, the wizard will create an installation script in a selected directory. The content of the directory can then be used for installation from CD, network folder or copied directly to a station.

This option does not offer the possibility of remote installation to the network stations or servers.

The first step contains an overview of this option. Click Next to continue.

During this step it is necessary to define the following installation parameters:

· License information – type in the license data such as Name, Company, and

License number (mandatory value). If you wish to use the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used.

· Folder with the AVG installation package - type in the full path to the

AVG installation package or use this button to select the correct folder.

· Proxy settings button - If you need to use a proxy server to connect to the

Internet, you can fill in the proxy server details by clicking the Proxy settings button.

· License number change - Use this button to input a new license number to

be applied for AVG Remote Administration installed on the local station.

The following options are available in this step.

Note: If you are unsure about these settings, we recommend keeping the default ones.

· Remote administration - Enter the AVG DataCenter connection string to

the AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option.

· Add new station into group - If you prefer to automatically add new station(s)

into a custom group, you can choose the group name here.

· Custom update server - if you already have an existing update server that

you would like to use for your stations, check this checkbox and fill in its address now.

In this step you may specify names of the installation script files, their storage and other options.

In the File names definition define these options:

· Name of the file to launch installation - type in a custom name for the

file, that will be used for launching the installation. The file extension must be .bat.

· Name of the script file with parameters - type in a custom name for the

script parameters file. The file extension must be .ini.

In the Setup files location define these options:

· Select folder where the installation script file will be stored - Tick this

checkbox and choose a custom directory for storing the installation script.

· Create a subfolder for AVG 8.5 installation files - Tick this checkbox if

you prefer AVG setup files to be stored in a subfolder.

· Create the AUTORUN.INF file - If you plan to put your script on a CD/DVD

or USB Flash disk from which you would like to start the AVG installation automatically once inserted, tick this checkbox and the AUTORUN.INF file will be created.

· Enable relative paths - We recommend keeping this option checked.

Relative path means, that it is relative to the current source directory (for example if your source disk drive and path is c:\avginstallation and you uncheck this option, the output script will then look for the installation files in the exactly same path, which will be most likely different on the target station, where you will execute it and therefore script would not work.)

This step contains a preview of both setup and configuration files. The first tab contains information about the setup file and the second contains information about the presets.

If you have not done so already, fill in the output path in the Select folder where the script will be stored section.

Click the Create script button to compile and save the installation script to the selected location.

The Save settings button allows you to save the previously selected configuration. You can reuse it when running this wizard again simply by loading the settings at the very beginning.

Click the Finish button to close the wizard.

There are several options for how to use the produced script file. Here are the two most common examples:

To use the script saved to a folder:

1. Copy the whole contents of the previously chosen folder to your station.

Note: If you used a network folder for storing the script, you can navigate to that folder directly over the network.

2. On the station navigate to this folder and run the AvgSetup.bat file.

3. The command line window will appear and the installation will begin.

4. Once the installation is completed, the window will close automatically.

You can also put the script on a removable device, such as an external hard drive, USB flash disk etc.

To use the script from a removable device:

1. Insert the removable device to your station.

2. If the autorun feature is enabled in the station's operating system and you chose to create the autorun.inf file during script preparation, the installation will start automatically.

3. If not, open the removable device disk letter and run the AvgSetup.bat file manually.

4. The command line window will appear and the installation will begin.

5. Once the installation is completed, the window will close automatically.

AVG Network Installer Wizard Advanced Mode

The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on-site installation.

The Advanced mode is intended for experienced users who want to manually configure the installation script (functionality, parameters, AVG behavior) according to their own needs.

The wizard can be launched in two ways:

· From the Windows Start menu/All Programs/AVG 8.5 Remote Administration/ AVG Network Installer Wizard

· From the AVG Admin Console environment - upper menu Tools/Install AVG on stations...

The wizard can be run either in the Basic or Advanced mode. You can select the Advanced mode by selecting the option Advanced mode in the second step. If the option is not selected, the program will run in the Basic mode (recommended for most users).

This chapter describes the Advanced mode.

5.1. Welcome

To revert to the original settings preset by default, press the Default settings button.

To continue, click the Next button.

5.2. Installation Method

To continue in the Advanced mode check the Advanced mode checkbox, otherwise proceed to the Basic Mode chapter.

The dialog window offers the selection between two options for creating and using the installation script:

· Remote network installation

This option allows you to install AVG on stations available in the local network (computers selected from the domain, Active Directory, according to IP ranges, imported from a list etc.).

You can also use this option for removing stations from a former AVG Datacenter (and transferring them to a new one).

· Creation of AVG installation script

This option allows you to create an installation script and a batch file for local installation or installation from a removable media/network folder.

5.3. Remote Network Installation

For correct remote installation, the wizard will first install and start the AVG Agent service on the target station, then transfer the AVG installation files and process the installation accordingly.

Before you proceed, please review the network requirements and exceptions regarding remote AVG installation.

You can find more detailed information on the port settings in the Network

Requirements chapter.

The remote installation is not automatically possible on stations with Windows XP Home. Please see the Windows XP Home Remote Installation chapter for more information.

During this step it is necessary to define the following installation parameters:

· License information – type in the license data such as Name, Company, and License number (mandatory value). If you wish to use the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used.

· Folder with the AVG installation package - type in the full path to the AVG installation package or use this button to select the proper folder.

· Proxy settings button - If you need to use a proxy server to connect to the Internet, you can fill in the proxy server details by clicking the Proxy settings button.

· License number change - Use this button to input a new license number to be

applied for AVG Remote Administration installed on the local station.

In this step, you can choose if you wish to install AVG with default settings or select custom components.

· Install AVG with default settings - Choose this option if you prefer the default components to be installed.

· Select installation components - Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled. From the list of components select:

o Components that should be installed, and mark them like this

o Components that should be uninstalled, and mark them like this

o The default settings will be used for components that you leave blank (

· Remote AVG uninstallation - allows AVG removal.

In the Setup parameters section you can choose from the following options:

· Quit setup if AVG 8.5 is already installed - the remote administration will not proceed when AVG 8.5 is already present on the target station.

· Kill all running applications that prevent installation - the remote installation will force closure of any application that could interfere with the installation process. Usually this could be a running e-mail client or an internet browser.

· Hidden installation - no information will be displayed to the currently logged user during the setup process. If you uncheck this checkbox, the installation will become visible and user will need to manually confirm all steps.

· Reboot the computer after finishing AVG 8.5 setup if needed - in certain cases (Firewall component installation for example) a computer restart may be required to complete the installation process.

· Notification delay before restart on remote station - If the previous checkbox is checked, you can also define a delay before the restart will take

place. Default value is ten minutes.

In the Setup properties section you can choose from the following options:

· Where to install - if you prefer a customized target location for installation, you can choose it by entering the path here. We recommend keeping the default settings.

· Setup language - choose a custom language for AVG installation.

· Select folder where AVG 8.5 setup LOG file will be stored - if you prefer

a custom location for setup log files, select it here (the folder must already exist on the target station).

The following options are available in this step.

Note: If you are unsure about these settings, we recommend keeping the default ones.

· Remote administration - Enter the AVG DataCenter connection string into the AVG DataCenter connection string field. If applicable also enter the

Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option.

· Add new station into group - If you prefer to automatically add new station (s) into a custom group, you can choose the group name here.

· Custom update server - if you already have an existing update server that you would like to use for your stations, check this checkbox and fill in its address now.

The AVG Agent settings section contains the following options:

The Log Level option allows you to specify the logging detail level:

· Errors only – only application’s run related errors are logged – such as unauthorized connection attempts, network timeouts and so on.

· Detailed – information on the operations requested and performed by the service on a station.

· Debug – very detailed records covering the program diagnostics. After

selecting this level, the log files will be very large.

· Logging off - no logs will be saved (default).

If you choose a logging level option other than Logging off, the Log file name field will become active:

The Log file name – fill in the name of the log file. The AVG Agent service will store the log files under the selected name on remote stations, where the service should be installed. If you do not enter the absolute path (e.g. C:\avgagent.log), the directory containing the avgagent.exe file (typically the C:\Windows or C: \WinNT directory) will be used for storing the log file.

Note: Log files are not deleted or decreased automatically, if the path for storing them has been changed! If you use the logging function, you should delete the logs manually once you have analyzed them.

· Delete AVG Agent after AVG is installed - this option will automatically remove the AVG Agent from the station, once AVG is successfully installed.

· Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually - this option will automatically

remove the AVG Agent (once AVG is successfully installed) also from stations where the AVG Agent cannot be installed automatically (not recommended).

The right part of the section offers the following options:

· Ping – number of ping operations to be used while detecting availability of a remote station. If the wizard does not receive a response to all of the ping queries, it will consider the station to be unavailable and will not offer it for further operations.

· Port – TCP/IP communication port, where the AVG Agent service listens for the wizard connection. The default value is 6150 and usually there is no need to change this.

· Timeout – the AVG Agent and wizard communication timeout value in milliseconds. When there is no response within the specified value in the AVG Agent and wizard communication process, the connection is terminated with an error. If you have a very busy network or the stations with AVG installed are very slow, you can increase this timeout value to prevent connection timeout errors.

The wizard needs to scan some stations first to find out their status and then install AVG on them.

In the Network scanning method section choose from the drop down list, which method for selecting stations you prefer. The possible options are as follows:

· All stations from the domain - this option will scan all stations available in your local domain.

· Enter an IP range - this option will allow you to choose a specific range of IP addresses.

· Import stations from file - a new dialogue will appear and you will be able to choose a file with a list of stations to be scanned. Such a list can be generated from a previous version of AVG Remote Administration (7.5).

The source text file contains one station name per line.

More information about this topic can be found in the Migrate Stations from/to

Different DataCenter chapter.

· Select a single station - this option lets you type in a specific Computer name (DNS name) or IP address.

· Select from Active Directory - allows you to choose specific stations directly from the Active Directory.

The AVG Agent password section includes a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations. Once set, no operations using the wizard can be performed on the remote stations without knowing the password. The password is related to the AVG Agent service only, and it does not influence any other remote station settings.

Mask password checkbox - Selecting this option will prevent the password from being displayed on your computer’s monitor.

· Check AVG version from AVG DataCenter - check this option if you want the wizard to try obtaining information about AVG version on each station from the AVG DataCenter (if available). Fill into the Maximum time since the last station was contacted field a value (in hours) that will indicate the maximum time since the last contact with such station.

You may also need to review the Network Requirements chapter.

5.3.1. All Stations from the Domain

If you choose to install AVG remotely on all stations from the domain, the following dialogue listing all stations available in the domain will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

5.3.2. Enter an IP Range

If you choose to install AVG remotely according to an IP range, the following dialogue will appear:

You need to specify the scanning range by entering the IP addresses here. In the From field enter a starting IP address and in the To field an ending address. Click the Add button to add the address into the list.

To delete a range from the right list, simply select the items you wish to remove and click the Remove button.

Once you have finished selecting the IP ranges, click the Next button to continue. Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

5.3.3. Import Stations from File

Note: This option is usually used when migrating stations to another AVG DataCenter. For more information on this topic see the Migrate Stations from/to

Different DataCenter chapter.

If you choose to install AVG remotely on stations selected from a file, you will experience a dialogue asking for the file. Locate the file and confirm your choice. The source file format contains one station name per line in simple text format.

Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

5.3.4. Select a Single Station

If you choose to install AVG remotely only on a single station, the following dialogue will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Add one station - will allow you to add another single station.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

5.3.5. Select from Active Directory

Once done, the Station selection window will appear:

According to the station state you have the following options:

Select all stations - will select or unselect all stations in the list and the Install button will become active.

Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.

Continue to the Remote network installation - final steps chapter and complete the remote installation process.

5.4. Remote network installation - final steps

More options are available when you right-click on the list of stations - a new context menu appears with the following options:

· Refresh - will reload the state of all stations in the list by scanning them again.

· Retrieve the installation log - this option will try to obtain the installation log from the station (if available).

Note: If AVG installation is successful, the AVG Agent will be removed and therefore the installation log will not be possible to retrieve.

· Export stations without AVG to a file - this option will create a file with list of stations that do not contain AVG installation.

Additionally, you may display a so called tool tip when pointing to a station in the list for a few seconds. The tool tip contains an overview of the station state and other details.

Once you are ready to proceed, click on the Install button to begin remote installation.

If you select only some stations from the list, AVG installation will be performed on these stations only. Otherwise installation will be performed on all listed stations.

If your access rights are not sufficient for AVG Agent service installation on the remote station, you will be asked for the domain administrator’s login/password during installation.

Enter a username that has administrator privileges (a username that is member of the administrator's group). Confirm by clicking OK.

If there is no common administrator account for all stations (with the same login name and password) you will be asked separately for every station.

Pressing the Cancel button will cause the current station installation to be skipped, and the wizard will continue installation on the next station in the list.

AVG should be then transferred to the station and installed. You will see on each line, if the installation was successful (however it may take some time to process).

Once all your stations receive the installation files and the installation has begun on them, you will be able to leave this dialogue by clicking the Next button.

Note: You can later review recently installed stations from the AVG Admin Console either in the Stations/New stations or in the group chosen during the

Remote administration settings dialogue.

To list recently installed stations that remain in an incorrect state (because of some remote installation failure), navigate to the Stations/Non-compliant stations.

Also, on Windows XP SP2 with Windows Firewall enabled, the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication.

The final dialogue contains a short overview of activity on the station(s).

The Save settings button allows you to save the previously selected configuration. You can reuse it when running this wizard again simply by loading the settings at the very beginning.

Click Finish button to close the wizard.

5.5. Creation of AVG Installation Script

Selecting the Creation of AVG installation script option, the wizard will create an installation script in the selected directory. The contents of the directory can then be used for installation from CD, network folder or copied directly to a station.

This option does not offer the possibility of remote installation to the network stations or servers.

The first step contains an overview of this option. Click Next to continue.

During this step it is necessary to define the following installation parameters:

· Folder with the AVG installation package - type in the full path to the AVG installation package or use this button to select the proper folder.

If you have not downloaded the package yet, click the Download button and use the wizard to download the installation file for you into the selected folder. You can observe the download progress above the Download button.

· Proxy settings button - If you need to use a proxy server to connect to the Internet, you can fill in the proxy server details by clicking the Proxy settings button.

· License number change - Use this button to input a new license number to be

applied for AVG Remote Administration installed on the local station.

In this step, you can choose if you wish to install AVG with default settings or select custom components.

· Install AVG with default settings - Choose this option if you prefer the default components to be installed.

· Select installation components - Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled. From the list of components select:

o Components that should be installed, and mark them like this

o Components that should be uninstalled, and mark them like this

o The default settings will be used for components that you leave blank (

· Remote AVG uninstallation - allows AVG removal.

In the Setup parameters section you can choose from the following options:

· Quit setup if AVG 8.5 is already installed - the remote administration will not proceed when AVG 8.5 is already present on the target station.

· Hidden installation - no information will be displayed to the currently logged

user during the setup process. If you uncheck this checkbox, the installation will become visible and user will need to manually confirm all steps.

· Notification delay before restart on remote station - If the previous

checkbox is checked, you can also define a delay before the restart will take place. Default value is ten minutes.

In the Setup properties section you can choose from the following options:

· Where to install - if you prefer a customized target location for installation, you can choose it by entering the path here. We recommend keeping the default settings.

· Setup language - choose a custom language for AVG installation.

· Select folder where AVG 8.5 setup LOG file will be stored - if you prefer

a custom location for setup log files, select it here (the path must already exist on the station).

The following options are available in this step.

Note: If you are unsure about these settings, we recommend keeping the default ones.

· Remote administration - Enter the AVG DataCenter connection string into the AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option.

· Add new station into group - If you prefer to automatically add new station(s) into a custom group, you can choose the group name here.

· Custom update server - if you already have an existing update server, that you would like to use for your stations, check this checkbox and fill in its address now.

In this step you may specify names of the installation script files, their storage and other options.

In the File names definition define these options:

· Name of the file to launch installation - type in a custom name for the file, that will be used for launching the installation. The file extension must be .bat.

· Name of the script file with parameters - type in a custom name for the script parameters file. The file extension must be .ini.

In the Setup files location define these options:

100

· Select folder where the installation script file will be stored - Tick this checkbox and choose a custom directory for storing installation script.

· Create a subfolder for AVG 8.5 installation files - Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder.

· Create the AUTORUN.INF file - If you plan to put your script on a CD/DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted, tick this checkbox and the AUTORUN.INF file will be created.

· Enable relative paths - We recommend keeping this option checked. Relative path means, that it is relative to the current source directory (for example if your source disk drive and path is c:\avginstallation and you uncheck this option, the output script will then look for the installation files in exactly the same path, which will be most likely different on the target station, where you will execute it and the script would not work.)

This step contains a preview of both setup and configuration files. The first tab contains information about the setup file and the second contains the presets.

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