SNAP
600
User’s Manual
TM
Printer
AVERY DENNISON
Manual Edition 2.1
11 April 2011
Manual Part Number 591398
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User’s Manual—SNAP™ 600 Printer
Manual Part Number 591398
User’s Manual—SNAP™ 600 Printer
Table of Contents
1.0 INTRODUCTION 9
2.0 INSTALLATION 10
2.1 Preparing for the installation 10
2.1.1 AC Power Line 10
2.1.2 Location Considerations 10
2.1.3 Personal Computer Requirements 11
2.1.4 User Safety 12
2.2 Receiving 12
2.3 Unpacking 12
2.3.1 Removing the printer from the carton 12
2.3.2 Inspection / Inventory Checklist 13
2.4 Printer Description 14
2.5 Setting Up the Printer 16
2.5.1 Attaching the Stacker 16
2.5.2 Checking the Main Fuse Configuration 17
2.5.3 Installing the Power Cord 18
2.5.4 Installing the PC Interface Cable 18
2.5.5 Installing PCMate Platinum Software 19
2.6 Printing a Test Label 19
2.6.1 Loading Supplies 19
2.6.2 Turning the Printer on 19
2.6.2 Selecting the Test Format 19
2.6.3 Printing the Test Labels 20
3.0 OPERATION 21
3.1 Loading Supplies 21
3.1.1 Installing Ink to the Top Ink Supply Station 21
3.1.2 Installing Ink to the Bottom Ink Supply Station 24
3.1.3 Loading the Stock 24
3.1.4 Butt Splice 26
3.2 Sending a Print Job to the Printer 26
3.3 Printing Labels 27
3.3.1 The Control Panel 27
3.3.2 Printing 28
3.3.2.1 Handling the Leader 28
User’s Manual—SNAP™ 600 Printer
3.3.3 Errors 28
3.3.4 End of Day 29
3.3.5 Clearing Print Jobs 29
3.3.6 Using Pre-Printed Stock 29
3.3.6.1 Selecting the Sensor 31
3.3.6.2 Aligning the Stock to the Sensor 31
3.3.7 Feeding the stock 31
3.4 Option Menu System 31
3.4.1 Running Test Labels 33
3.4.2 Using Voice Demos 35
3.4.3 Setting / Adjusting Voice Button Volume 36
4.0 MAKING ADJUSTMENTS 38
4.1 Print Head Adjustments 38
4.1.1 Adjusting Print Head Pressure 38
4.1.2 Adjusting Density (Darkness) 39
4.2 Adjusting the Stacker 39
4.2.1 Stacker Position 40
4.2.2 Toggle Switch 40
4.2.3 Stacker Angle 40
4.2.4 Platform 41
4.3 Print and Cut Adjustments 42
4.3.1 Cut Adjust 42
4.3.2 Print Adjust 43
4.4 Printer Features 43
4.4.1 Selecting the Printer Language 43
4.4.2 Setting the Date and Time 44
4.4.3 Enabling or Disabling the Cutter 44
4.4.4 Selecting the Print Speed 44
4.4.5 Selecting the Flagging Mode 45
4.4.6 Selecting the Sense Mark Type 45
4.4.7 Setting the Default Transfer Type 46
4.4.8 Viewing the Life Counts 46
5.0 MAINTENANCE 47
5.1 Print Head Cleaning and Handling 47
5.1.1 Handling Techniques 47
5.1.2 Cleaning Procedures 48
5.2 Print Head Replacement 49
5.3 Lubrication 52
User’s Manual—SNAP™ 600 Printer
5.4 Rotary Knife Assembly 52
5.4.1 Removing and Replacing the Knife Assembly 53
5.4.2 Adjust the Knife Home Position 54
6.0 SERVICE ADJUSTMENTS 55
6.1 Stock (Web) Guide Position 55
6.2 Stock (Web) Guide Width Adjustments 55
6.3 Stock Feed 55
6.4 Knife Shear Adjustment 55
7.0 REMOTE CONTROL / DISPLAY MODULE 57
7.1 Controlling the Printer 58
7.2 The Menu System 58
7.3 Changing Values 58
8.0 VIRTUAL CONTROL PANEL 60
8.1 Viewing and Changing Printer Settings 61
9.0 UPGRADING THE PRINTER SOFTWARE 62
9.1 Introduction 62
9.2 What is Needed 62
9.3 Getting the UPG file 62
9.3.1 Using SpecStar to get the UPG file 62
9.3.2 Ordering the UPG file on CD 62
9.4 Getting Ready to Upgrade the Printer 62
9.5 Performing the Upgrade 63
10.0 ELECTRICAL TROUBLESHOOTING 66
10.1 Power Up / Sign On / Communications 66
10.2 Stock / Ink Advance 68
10.3 Print 69
10.4 Cut / Stack 71
10.5 Printer Errors 72
11.0 MECHANICAL TROUBLESHOOTING 76
11.1 Stock 76
User’s Manual—SNAP™ 600 Printer
11.2 Ink 77
11.3 Print 77
11.4 Knife 77
APPENDICES 79
1. Fuse Configuration 79
1.2 Reconfiguring the Internal Power Supply 80
2. Ink and Stock Transfer Types 82
3. Printer Specifications 84
4. Instructions for Factory / Field Installation of Top Reflective Sensor 590013(F) 86
Installation Procedure 86
5. Instructions for Factory / Field Installation of Back Reflective Sensor 590010(F) 87
Disassembly and Cover Alteration 87
Mounting Bracket / Sensor Assembly 88
Assembly & Parts List 90
6. Instructions for Factory / Field Installation of Top Sensor Assemblies 590011(F) &
590014(F) 91
Installation Procedure – Front of Printer 91
Installation Procedure – Rear Assembly 95
Final Assembly 96
Assembly & Parts List 97
7. Instructions for Factory / Field Installation of High Speed Verifier Assembly 590015F
(Factory) and 590015 (Field) 98
Installation Procedure - Mechanical 98
Installation Procedure - Electrical 100
Installation – Rear Cover 101
Assembly & Parts List 102
8. Programming the Contrast Sensors 103
Programming the 590011 Contrast Sensor 103
Programming the 580014 Color Contrast Sensor 104
9. Warranty Information Error! Bookmark not defined.
Limited Warranty Error! Bookmark not defined.
Parts Error! Bookmark not defined.
Service Error! Bookmark not defined.
10. Option Menu System Flowchart 108
ELECTRICAL ASSEMBLY DRAWINGS 111
User’s Manual—SNAP™ 600 Printer
Electrical Components Drawing 112
Electrical Components Parts List 113
Electrical System Schematic 114
Harness Connections 116
MECHANICAL ASSEMBLY DRAWINGS 117
Unwind Assembly 118
Unwind Parts List 119
Decurler Assembly 120
Decurler Parts List 121
Web Guide Assembly 122
Web Guide Parts List 123
Print Head Assembly 124
Print Head Parts List 125
Platen Roller Assembly 126
Platen Roller Parts List 127
Ink Rewind Assembly 128
Ink Rewind Parts List 129
Upright Frame Assembly 130
Upright Frame Parts List 131
Covers Assembly 132
Covers Parts List 133
Feed – Drive Train Assembly 134
Feed – Drive Train Parts List 135
Knife Drive – Nip Roller Assembly 136
Knife Drive – Nip Roller Parts List 137
Rewind Assembly Drawing (Option) 138
User’s Manual—SNAP™ 600 Printer
Rewind Parts List (Option) 139
User’s Manual—SNAP™ 600 Printer
1.0 Introduction
The AVERY DENNISON SNAP 600 printer is designed for convenience, easy
installation and operation, and dependability. It is capable of printing two-sided
brand/care labels at a rate of up to 12 inches (305mm) per second. Your AVERY
DENNISON SNAP 600 printer allows for quick change-outs of inks, stock, and
label sizes, providing the versatility required to meet most brand/care labeling
needs.
This manual is prepared for the actual printer operator, and is intended to be an
easy-to-use, quick reference guide. It contains procedures for receiving,
handling, set-up, installation, operation, and maintenance of the AVERY
DENNISON SNAP 600 printer.
Please read this section of the manual to familiarize yourself with the printer and
to guide you through the initial receiving and set-up of your new AVERY
DENNISON SNAP 600 printer. Throughout this manual, a system of NOTES,
CAUTIONS, and WARNINGS has been used to quickly identify key information
you need to help ensure your personal safety and to operate the printer properly.
9
Before you install or use your new AVERY DENNISON SNAP 600 printer, it is
important to review all NOTES, CAUTIONS, and WARNINGS in this manual to
help ensure maximum benefit from your printer. We also strongly suggest that
you watch the 17-minute training video, which will operate in any CD-ROM
drive. You may want to keep the training video with this manual for easy, quick
reference in the future.
NOTES call attention to information that is especially
significant to understanding and operating the equipment.
CAUTION notices inform you of actions or situations in
which the printer might be damaged.
WARNING notices describe situations in which lack of
attention or insufficient equipment knowledge could cause
either personal injury or damage to the printer.
10
2.0 Installation
2.1 Preparing for the installation
2.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
electrical service be 10 Amps @ 115VAC or 6 Amps @
230VAC. This will allow the AVERY DENNISON SNAP 600
printer, PC, and any additional support or service
equipment to be plugged into the same service. It is
highly recommended that the printer and its accessories
be on a dedicated circuit.
The electrical service supplying power to the AVERY DENNISON SNAP 600
printer or to peripheral equipment connected to the AVERY DENNISON SNAP
600 printer should meet standard electrical code practices, including proper
grounding and neutrals.
User’s Manual—SNAP™ 600 Printer
2.1.2 Location Considerations
The printer weighs 45 pounds (20.5 Kg) and requires a table of sufficient quality
and strength to handle this load. The AVERY DENNISON SNAP 600 printer
requires an area with the approximate dimensions of 72" wide x 30" deep x 32"
high (1.8 m x 76 cm x 81 cm). The host PC (if used) and any printer options will
increase the required area. AVERY DENNISON recommends using an industrial
type worktable. Refer to Figure 1 below.
The AVERY DENNISON SNAP 600 printer is designed for easy operator
accessibility to the printer controls and components. Select your AVERY
DENNISON SNAP 600 printer’s location to meet the following criteria:
1. Choose an area that maintains optimum flow of your product and allows for
the operator’s comfort. Consider the physical demands being placed on the
operator with respect to height of the table on which the printer will be
placed, the amount of space around the printer, and the operator’s
accessibility to the printer. Refer to Figure 1.
2. While AVERY DENNISON has designed the printer to be reasonably quiet,
select an area where repetitious noise from printing and cutting processes is
acceptable.
CAUTION: It is each customer’s responsibility to make
sure that the workstation created for the AVERY
DENNISON SNAP 600 printer meets the recommended
requirements to ensure optimal operation of the printer.
User’s Manual—SNAP™ 600 Printer
Figure 1. Recommended Workstation Layout
11
2.1.3 Personal Computer Requirements
This section describes the hardware and application software requirements for
the personal computer you will be using to download information to the AVERY
DENNISON SNAP 600 printer.
The AVERY DENNISON SNAP 600 printer can be connected to any type of
computer capable of sending the AVERY DENNISON Command Language, or
PCL.
PCMate Platinum application supports the new remote virtual control / display
panel feature when using the AVERY DENNISON SNAP 600 printer. The
software can also be automatically upgraded via the Internet, and it utilizes the
higher communication speeds of the AVERY DENNISON SNAP 600 printer.
NOTE: When using PCMate Platinum, the following
minimum system requirements are strongly
recommended:
• IBM® PC or Compatible
• Microsoft Windows® 2000, XP or later
• 256 Megabytes of RAM
• At least 4 Gigabyte of available disk space
• Pentium III or later processor, 800Mhz minimum
• CD ROM drive
• Internet Connection to access software upgrades and remote diagnostics
12
Refer to your PCMate Platinum user’s manual for proper installation procedures.
2.1.4 User Safety
1. Follow all of the safety requirements and procedures established for your
facility.
2. Turn off the power to the printer before cleaning, servicing, or replacing any
components.
3. It is not necessary to turn off the power when loading or changing supplies.
CAUTION: Since the AVERY DENNISON SNAP 600 printer
has some pinch points; the machine has been designed to
protect these areas. To optimize printer operation and
performance, and to preserve the integrity of the machine’s
safety features, AVERY DENNISON strongly recommends
that these features not be modified or bypassed.
User’s Manual—SNAP™ 600 Printer
2.2 Receiving
The AVERY DENNISON SNAP 600 printer-shipping carton weighs 65 pounds
(30 Kg). It is shipped in a large cardboard carton specially made to protect the
printer, and may be awkward or difficult to move by hand to its installation
location.
CAUTION: Do not remove the printer from the carton or
unpack in the shipping / receiving department.
1. Move the AVERY DENNISON SNAP 600 printer with a forklift, forkcart or
handcart to its intended location. It is easier and safer to use one of these
handling devices to move the printer. Leaving the printer in the carton while
it is being moved within your facility will help protect it until placed in its
new location.
2. The stacker, remote display/control unit and any other accessories
purchased for the printer may be shipped separately.
2.3 Unpacking
2.3.1 Removing the printer from the carton
1. Open the carton from the top by removing the banding straps and/or cutting
the taped seam on the top of the carton.
2. Remove the foam-packing layer (see Figure 2).
User’s Manual—SNAP™ 600 Printer
Top Foam Packing Layer
Poly Bag Covering
Carton
International Shipping Blocks
CAUTION: Do not discard any of the packing / shipping
material in case you have to move the printer to another
location or return it to AVERY DENNISON for service.
3. Open the plastic covering protecting the printer.
4. Position your left hand in the foam cutout above the stock arbor. Grasp the
lower stacker-mounting shaft. Carefully lift it out of the box, and place the
printer on the workstation table.
5. Turn the Stock Arbor knob counter-clockwise and remove the protective
foam behind the Stock Arbor.
6. Unpack the stacker from its box and place it on the workstation table next to
the printer. Refer to Section 2.5.1, Attaching the Stacker.
13
2.3.2 Inspection / Inventory Checklist
1. Inspect the printer for any damage that may have occurred as a result of
shipping.
2. Check the AVERY DENNISON SNAP 600 printer shipping carton to be sure
the following items are also included with your printer.
Figure 2. Shipping Carton
Band Strap – International
Only
14
Upper Ink Arbors
Control Panel
Lower Print Station
Stock (Web) Guide
Upper Print Station
Lower Ink Arbors
AVERY DENNISON SNAP 600 printer User's Manual
Serial Cable
A quick-disconnect power cord for 115-Volt printer)
PCMate Platinum software (CD)
Instructional Video (CD)
3. If you see obvious damage to the printer, or if any items listed above are
missing, contact AVERY DENNISON for further instructions.
• In the U.S.A., call (570) 888-6641, select option for Customer Service.
• In all other countries, please contact your local AVERY DENNISON supplier.
2.4 Printer Description
Shown below are the important parts of the AVERY DENNISON SNAP 600
Printer. Please take a moment to familiarize yourself with the printer.
User’s Manual—SNAP™ 600 Printer
Stock Arbor
Figure 3. AVERY DENNISON SNAP 600 Printer
NOTE: Please take some time to become familiar with the
printer’s major components and their functions. Refer to
Figure 3.
Rotary Knife
Stacker
User’s Manual—SNAP™ 600 Printer
• The Stock Arbor holds the stock supply roll. By rotating the outer knob
clockwise or counterclockwise, you can adjust the Stock Arbor to
accommodate stocks ranging from ½ inch - 2 ¼ inches (12.7 mm - 57.2 mm)
wide.
• The Stock or Web Guide is adjusted by rotating the black knob.
• The Upper and Lower Print Stations are equipped with knobs for adjusting
print head pressure and print density to control the print quality.
• The Upper and Lower Ink Arbors are spring loaded, allowing them to open
up and self center the ink cores to each other. They accommodate ink rolls
ranging from 1 inch - 2 ½ inches with Inch Adapter or from 25 mm – 60 mm
with the Metric Adapter.
• A Rotary Knife Assembly is supplied with the printer. For applications
utilizing woven tapes, a Sonic Knife accessory option providing ultrasonic
cutting and sealing is available.
• The Stacker collects the finished, printed labels. You can adjust it to
accommodate a variety of label stocks and short or long labels. Once the
stacker reaches the bottom, the printer will stop, indicate the stacker is full,
and allow you to remove the labels.
15
• The Control Panel with buttons and LED’s indicate printer status and
information about specific jobs.
WARNING: This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be required
to take adequate measures.
16
Platform
Label Stop
Rotary Knife
Shafts
2.5 Setting Up the Printer
2.5.1 Attaching the Stacker
User’s Manual—SNAP™ 600 Printer
Stacker Sensor
Switch
Figure 4. Rotary Knife and Stacker with Bottom Tipped Out
The stacker and knife are two separate assemblies that can be installed and/or
replaced easily and quickly. For information on removing or adjusting the
stacker, refer to Section 4.2.
1. Locate the two shafts on the printer below the Auxiliary Feed and Knife
assembly (see Figure 4).
2. Slide the stacker onto the two shafts until the backside of the stacker is
beyond the stock size to be run.
NOTE: Be sure to slide the top of the stacker behind the
Nip Roller stripping plate.
3. Connect the stacker interface cable extending from the bottom of the stacker
assembly into the larger connector on the right side of the printer. Rotating
the connector and applying light pressure inward will help engage the
connectors.
NOTE: There is a sleeve on the connector that will snap
when the connector is fully engaged with the mating
connector. The two cables will slide into each other only
when the connectors are properly aligned with each other.
User’s Manual—SNAP™ 600 Printer
1 2 3
Date Code
–
Year Month
17
2.5.2 Checking the Main Fuse Configuration
WARNING: Before powering on the printer, you must
check to be sure the main fuses on the AC power
receptacle are set for the appropriate voltage for your
location (Line voltage of 90-132VAC @ 50-60Hz, single
phase or 180-265VAC @ 50-60Hz, single phase).
The main fuse(s) on the AVERY DENNISON SNAP 600 printer are located inside
the AC power entry receptacle on the backside of the printer (see Figure 5). The
AC power entry has a fuse drawer that holds the fuse(s) and selects the
appropriate line voltage.
1. Look at the line voltage level shown in the window on the back of the printer
(see Figure 1). If the number in the window matches the appropriate voltage
for your location, you can proceed with setting up your printer.
2. If the line voltage does not match the voltage for your location, contact your
local AVERY DENNISON supplier. To change the Fuse Configuration, see
Appendix 1.
• In the U.S.A., call (570) 888-6641.
• In all other countries, please contact your local AVERY DENNISON supplier.
WARNING: Some printers require internal changes when
switching the line (mains) voltage from 115V to 230V.
Refer to Appendix 1 for instructions. Failure to follow the
instructions may result in damage to the printer.
CAUTION: If the number in the window DOES NOT match
the AC power line intended to be supplied to the printer,
DO NOT plug in the power cord.
WARNING: Attempting to open the AC power entry with
the AC power cord already inserted will damage the AC
entry.
115V Fuse Line Voltage Setting
2 0 0 50 8
18
Figure 5. Right Side of Printer – Rear View
2.5.3 Installing the Power Cord
A quick-disconnect power cord is shipped with each 115V printer. The cord for
115V printers will use the standard three-prong plug used in the U.S.A.
If a power cord is not supplied with your printer, and your printer is operating at
a rating other than 115V, you will need to obtain a power cord for your voltage
application. The power cord should have an IEC-320-C13 plug on one end and
the appropriate plug for your power receptacle at the other end.
1. Locate the AC power entry receptacle on the backside of the printer just
below the power switch (see Figure 5).
2. Plug the power cord into the AC power entry receptacle.
2.5.4 Installing the PC Interface Cable
If you will be using your AVERY DENNISON SNAP 600 printer with a personal
computer, one of the following computer interface cables is required:
User’s Manual—SNAP™ 600 Printer
• Null-modem serial cable with Part number 581139 connector
• USB / Serial adapter – Part number 581140
• Ethernet adapter
1. Locate the communication cable connectors on the backside of the printer
(see Figure 6).
2. Plug in the serial cable connection to the serial port.
115 V Fuse Line Voltage Setting
Power
Switch
Serial Port for Communication to Printer AC Connection for Power Cable
Figure 6. Rear View of the Printer
User’s Manual—SNAP™ 600 Printer
2.5.5 Installing PCMate Platinum Software
The software used to drive the AVERY DENNISON family of printers is covered
in a separate manual. The PCMate Platinum software is a Windows® application
used to create formats for the AVERY DENNISON SNAP 600 printer as well as
all other AVERY DENNISON control printers.
The printer is also capable of operating directly from a mainframe when using
the RS232 interface and AVERY DENNISON's command language (PCL).
NOTE: When using PCMate Platinum with virtual control /
display interface, the remote control / display module will
function. However, it is only needed when the printer is
driven by a mainframe computer or other software
interface packages.
2.6 Printing a Test Label
2.6.1 Loading Supplies
19
Before you can print a test label, the printer must be loaded with stock and ink.
Refer to section 3.1 for instructions on loading the stock and ink.
2.6.2 Turning the Printer on
Turn the power switch on. The power switch is located on the back of the
printer, just above the power cord.
The four lights on the Printer Control Panel will come on for a few seconds, and
then all four lights will start to flash. This indicates that the printer is performing
its internal diagnostic tests. After several seconds, the lights will stop flashing
and the Ready light will come on. This indicates that the printer is ready.
If any problems occur, see sections 9 and 10, Troubleshooting.
2.6.2 Selecting the Test Format
There are two test formats built into the printer. These are selected using the
Option Menu System. The steps below describe how to select one of the test
formats. For more information on the Option Menu System, see section 3.4.
When the instructions say to press a button, press the
button for a short time and release it. When the
instructions say to press and hold a button, press the
button and hold it down until the printer responds.
When you are in the Option Menu System, you can get out
by pressing and holding the Voice button until the printer
says “Returning to print mode.”
20
1. Press and hold the Voice button until the printer says “Press Start for Test
Patterns.”
2. Press the Start button. The printer will say “Press Start for Test Pattern 1.” If
you want to print test pattern 1, press the Start Button, then go to step 3. If you
want to print test pattern 2, press the Voice button. The printer will say “Press
Start for Test Pattern 2.” Press the Start button.
3. The printer will say “Ready to print test pattern 1 (or 2), Returning to print
mode.” At this time the Data light will come on. The printer is now ready to
print the test labels.
2.6.3 Printing the Test Labels
Press the Start button. The stacker (if installed) will move the platform to its start
position and the printer will begin printing the test labels.
If any problems occur, either the Supply or Error light will come on. If this
happens, press the Voice button and the printer will say a message telling what
the problem is. Correct the problem and press the Start button again. Repeat
this until the printer runs continuously.
User’s Manual—SNAP™ 600 Printer
If you can’t get the printer to run, refer to sections 9 and 10 Troubleshooting.
User’s Manual—SNAP™ 600 Printer
3.0 Operation
3.1 Loading Supplies
Your AVERY DENNISON SNAP 600 printer is designed with both upper and
lower ink supply stations.
The ink arbors have a spring-loaded latch, which self-centers the roll of ink to
ensure smooth tracking through the machine. If you are using supplies based on
the metric system, ensure that the latch on the arbor is gray. If you are using
supplies based on the inch, ensure that the latch on the arbors is black.
The ink cores have splines on their inside surfaces. These splines align with the
grooves in the ink arbors. When installing the ink roll, the splines must align
with the grooves.
3.1.1 Installing Ink to the Top Ink Supply Station
1. Install an empty ink core on the upper ink rewind arbor. It is important that
the core be the same width as the core of the ink being used.
21
NOTE: The empty ink core should be the same width as
the ink supply roll.
a. Press the latch, rotate the core slightly to align the splines and
grooves, and slide it gently onto the arbor. Release the latch as soon
as the core starts to slide on the arbor.
b. As you slide the core onto the arbor, you will hear a clicking noise as
the latch ratchets onto the core. When the core is centered on the
arbor, it will stop. See Figure 7.
CAUTION: To avoid damaging the print head, the ink
supply roll should be ¼ inch (6 mm) wider than the stock.
22
Rewind Arbor
Supply Arbor
Station
User’s Manual—SNAP™ 600 Printer
Upper Ink
Upper Ink
Latch
Figure 7. Upper Ink Supply and Print Stations - Unloaded
NOTE: The ink system is designed to rewind one roll of ink
at a time. When the rewind core is full, replace it with an
empty ink core. Do not try to add a second roll to the first
rewind core, since it will not track through the printer
correctly and will result in poor print quality.
Latch
Upper Print
2. Remove the plastic packaging around the roll of ink and install it on the ink
supply arbor. Ensure that the leading edge is pointing toward the Stock
Arbor.
NOTE: For best results, leave the ink roll wrapped in
plastic until you are ready to use it in the printer.
3. Open the print roller (See Figure 8).
4. Pull the ink down and to the right, beneath the turn bar, between the upper
print roller and the upper print station, toward the stacker side of the upper
ink rewind arbor.
User’s Manual—SNAP™ 600 Printer
Supply Roll
Supply Roll
23
Upper Ink
Upper Print Station
Rewind Core
Upper Rewind
Arbor
Lower Print
Station
Print Head
Lower Ink
Figure 8. Upper and Lower Ink Supply and Print Stations - Loaded
4. Fasten the ink supply to the rewind core.
a. If you are using a new roll of ink, the leader you are advancing
through the machine already has adhesive on it. Press the leader
onto the rewind core until it sticks to the core.
b. If you are installing a partially used roll of ink, you must first attach a
small piece of transparent tape to the leading end of the ink roll.
Then, tape the end to the ink on the rewind core.
5. Wind the core for several turns to make sure the ink tracks flat as it is pulled
through the printer.
6. To remove an ink core from the arbor, depress the latch and slide the core
from the arbor. Save the empty core to be used as the next rewind core.
24
3.1.2 Installing Ink to the Bottom Ink Supply Station
Installing Ink on the Bottom Print Station is done in the same way as the Top
Print Station, except that the ink runs up over the Turnbar, across the printhead
to the rewind arbor.
3.1.3 Loading the Stock
Before loading a roll of stock, you will need to be familiar with the following
parts of the AVERY DENNISON SNAP 600 printer (Refer to Figures 9 and 10).
The Stock Arbor is designed to clamp the core of the stock supply rolls to hold
them in place during printing operations. By rotating the outer knob on the
stock arbor, you can adjust for roll widths ranging in size from ½ inch - 2 ¼
inches (12.7 mm – 57.2 mm). This helps keep the stock straight while it moves to
the center of the print head. To function properly, the stock roll must be wound
firmly and centered on the core with no telescoping of the roll. You do not need
to make any other adjustments.
The Stock or Web Guide is located between the Stock Arbor and Lower Print
Station and guides the stock through the machine toward the print head. The
black knob located above the web guide controls the width of the guides.
Turning the knob clockwise will widen the web guides, while counterclockwise
turns will narrow the web guides.
User’s Manual—SNAP™ 600 Printer
The Upper and Lower Print Stations on the AVERY DENNISON SNAP 600
printer are stationary. The rollers swing open and closed for threading and
printing. These rollers are held in position for printing with latches on both the
inside and outside end of the rollers.
NOTE: If you are printing two-sided labels, both print
rollers must be closed in order for the printer to operate.
If a two-sided label design is sent to the printer and the
lower print roller is open, the Error LED will light up and
the printer will stop. If you are printing single-sided
labels, the lower print roller should remain open so the ink
rolls will not rotate.
The Stock Feed is the assembly located in front of the knife. The Feed has a knob,
which is used to manually advance the material through the knife, the nip roller,
and into the stacker. (See figure 10)
New rolls of Supply Stock are sealed and packaged individually. When you are
ready to load the stock, remove the packaging and follow the steps below.
1. Remove the transparent tape holding the end of the supply stock to the outer
part of the roll. To avoid damaging the rollers or print heads, use scissors to
cut off any portion of the supply stock that has adhesive on it.
2. Rotate the knob counterclockwise to retract the ”fingers.”
User’s Manual—SNAP™ 600 Printer
Station
3. To install the stock supply roll, begin with the leading end at the top of the
roll.
4. Slide the stock supply roll onto the Stock Arbor (see Figure 9).
5. Rotate the knob counter-clockwise quickly to extend the retraction fingers
that hold the supply roll in place.
6. With both print rollers in the open position, pull the stock from the top of the
supply roll, and over the Decurler Roller.
Decurler Roller
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Retraction Fingers
7. Pull the roll of stock under the stock (web) guides.
8. Continue threading the stock between the print rollers and through the feed.
9. Rotate the black knob on the feed counter-clockwise and advance the stock
through the knife and nip rollers and into the stacker (until it extends about
½ inch or 10 mm - 15 mm from the rollers).
10. If the stock will not advance through the knife, refer to Section 5.4.2, Knife
Home Position Adjustment.
Lower Print
Upper Print Station
Stock (Web) Guide
Stock Arbor
Figure 9. Stock Supply Through Print Stations
11. Close the upper and lower print rollers.
12. Rotate the stock web guide knob to align it to the stock width.
13. Tighten the stock arbor knob to apply tension to the stock.
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Roller
Roller
User’s Manual—SNAP™ 600 Printer
Stock Web
Guide Knob
3.1.4 Butt Splice
Knife
Feed Roller
Upper Print
Figure 10. Stock Supply Through Knife and Stacker
Stacker
Lower Print
CAUTION: To prevent damage to the print head, do not
use butt splices.
The AVERY DENNISON SNAP 600 printer is designed to allow for fast, frequent
changing and loading of stock and supplies. On this model it is quicker to rethread the stock than to use a butt splice.
3.2 Sending a Print Job to the Printer
In order to print labels, you must send a Print Job to the printer. The Print Job
tells the printer what label to print, what information to print on the label, and
how many labels to print.
How a Print Job gets to the printer depends on how your company system is set
up. You may be using AVERY DENNISON’s label design program PCMate
Platinum, or you may be using a special application on a PC or a mainframe.
Consult your supervisor on how your company sends Print Jobs.
User’s Manual—SNAP™ 600 Printer
3.3 Printing Labels
3.3.1 The Control Panel
The Control Panel on your AVERY DENNISON SNAP 600 printer is located at
the top of the machine. Figure 11 shows the control buttons and lights displayed
on the printer. The buttons allow you to control the printer, and the lights
indicate the status of the printer.
• The Start Button starts and stops printing. If there are labels ready to print,
pressing the Start Button starts printing. If the printer is running, pressing
the Start Button stops printing.
• The Ready Light indicates the printer has been powered up, completed its
diagnostics, and is ready to accept Print Jobs.
• The Data Light indicates you have sent a Print Job to the printer and it is
ready to print.
• The Supply Light indicates that either the stock or ink supply has run out
and needs reloading, or the stacker is full. It may also come on if you have
an accessory attached and there is a problem with it.
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• The Error Light indicates a problem exists somewhere in the printer.
• If the printer is not printing, pressing the Voice Button will play a message
describing the status of the printer. If the printer is printing, pressing the
Voice Button will stop printing.
Figure 11. Control Panel
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3.3.2 Printing
Once a print job has been sent to the printer, the Data light will come on. You
can then press the Start Button to start printing.
When printing starts, the stacker will move the platform up and down to
position it in the correct position. Then the printer will start printing labels.
As the printer prints, the cut labels will drop onto the top of the stack. As the
stack grows, the stacker platform moves down so that the top of the stack stays
in the same position.
3.3.2.1 Handling the Leader
When you start printing for the first time, or after some errors, the printer will
create a leader. The leader is a longer piece of material that may be blank or may
have some partially printed labels. These labels are not usable and are not part
of the print job.
When the printer creates a leader, grab it as it comes out of the nip rollers and
pull it out of the stacker when the printer does the first cut. (If you are not using
the stacker, or you are using some other accessory such as a Rewinder or Looper,
you may need to handle the leader differently.)
User’s Manual—SNAP™ 600 Printer
3.3.3 Errors
If the printer encounters a problem during printing, it will stop printing and
either the Supply or Error light will come on. The Supply light means that there
is a problem with either the ink or the stock, or the stacker is full. The error light
means that there is some other problem with the printer.
There are three ways to determine what the problem is:
1. Press the Voice button. A message will play that describes the problem.
2. The problem will be displayed in the Printer Status box on the Virtual
Control Panel in PCMate Platinum. See section 8.0 for a description of the
Virtual Control Panel.
3. The problem will be displayed on the Remote Front Panel option, if it is
installed. See section 7.0 for a description of the Remote Front Panel.
Correct the problem and press the Start Button to start printing again.
NOTE: If the error condition no longer exists, the printer
will start. It is not necessary to press the Start button
twice as is required with previous AVERY DENNISON
printer models. If the error continues to recur, contact
your local AVERY DENNISON representative.
User’s Manual—SNAP™ 600 Printer
3.3.4 End of Day
When the printer finishes printing all the print jobs that have been sent, it will
stop with a few labels left to print. This allows you to send another next print job
and print it without wasting stock and ink. The Data light will flash to indicate
this condition.
When this occurs, you may send another print job. The printer will start up
automatically.
If you are finished for the day or you need to change stock or ink for the next
print job, press the Start Button. The printer will print the last few labels of the
last print job. You can then turn off the printer or change the stock and ink for
the next print job.
3.3.5 Clearing Print Jobs
If you have sent print jobs to the printer and do not want to print the labels, press
and hold both the Start/Stop and Voice buttons simultaneously. After about 2
seconds, the printer will say “Clearing Current Batch.” If there is only one print
job, the Data light will go out.
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If there are more than one print job and you only want to clear the current one,
release the buttons.
If there are more than one print job and you want to clear them all, continue to
hold the buttons until the printer says, “Clearing All Batches.”
3.3.6 Using Pre-Printed Stock
When using pre-printed stock, the printer must detect a sense mark on the stock
in order to print in the proper place. There are five methods for detecting the
sense mark - two standard methods and three optional methods.
• The AVERY DENNISON 600 printer has two through-hole sensors
standard with each printer. One sensor is mounted in the web guides
and will detect a hole or slot on the inside edge of the stock. This system
moves with the web guides so it is necessary for the web guides to be
properly adjusted. The other sensor will detect a hole or slot centered on
the stock. Choosing between these systems is controlled by a toggle
switch located on the right end of the printer between the printer and the
stacker. Pressing the top of the switch will select the edge sensor, and
pressing the bottom of the switch will select the center sensor.
• A top reflective sensor is available as an option. This sensor is fixed in
the center of the left web guide shaft and will detect a black sense mark
printed on the top of either tape or tag stock.
• A bottom reflective sensor is available as an option. This is installed in a
bracket assembly mounted directly below the left web guide roller and is
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capable of traversing the entire width of the stock and will detect a black
sense mark on either tape or tag stock.
• Two contrast sensors are also available as options. Both are
dimensionally identical and use a fiber-optic pickup tube mounted in the
up-right frame with the tip protruding into a slot in the left web guide
shaft. The first is a contrast sensor for more easily detected sense marks.
The second is a color/contrast sensor for colored and difficult to detect
sense marks.
• The fiber-optic pickup tube is moveable and will detect sense marks
across the entire width of the supply. Refer to appendix 7 for
instructions on teaching these sensors.
User’s Manual—SNAP™ 600 Printer
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