Avery Dennison ADTP-1 Operator's Handbook Manual

OPERATOR’S

1

HANDBOOK

Monarch® Products

TABLETOP PRINTER

TCADTP1OH Rev. AA 7/15
© 2015 Avery Dennison Corp. All rights reserved.

Each product a nd program carr ies a respective wr itten warrant y, the only warrant y on which the
customer c an rely. Av ery Dennis on Corp. r eserves the right to m ake changes in the pro duct, the
programs, an d their availabil ity at any time and with out notice. Altho ugh Avery Dennis on Corp.
has made ever y effort to provide com plete and accur ate information in this manual, Aver y
Dennison Corp. shall not be liable for an y omissions or inacc uracies. Any upd ate will be
incorporat ed in a later edition of th is manual.

2015 Aver y Dennison Corp. Al l rights reserved . No part of this public ation may be repro duced,
transmitted, stored in a retrieva l system, or translated into any language in any form by any
means, witho ut the prior written per mission of Aver y Dennison Corp.

Trademarks
Monarch and MPCL are trademarks of Avery Dennison Retail Information Services LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.

ii Operator’s Handbook

TABLE OF CONTENTS

GETTING STARTED .................................................................................................................. 1-1

Audience ............................................................................................................................. 1-1

Printer Overview .................................................................................................................. 1-1

Connecting the Power Cable ................................................................................................. 1-3

Establishing Communications................................................................................................ 1-3

Using the Control Panel ........................................................................................................ 1-4

Selecting a Function ......................................................................................................... 1-4

Exiting a Function ............................................................................................................. 1-4

Sleep Delay ..................................................................................................................... 1-4

Selecting the Printer’s Language ....................................................................................... 1-5

Printing a Test Label ............................................................................................................ 1-5

LOADING SUPPLIES ................................................................................................................. 2-1

Using String Tags ............................................................................................................. 2-1

Loading Labels or Tags ........................................................................................................ 2-2

For String Tags ................................................................................................................ 2-4

For Fan-Fold Labels ......................................................................................................... 2-4

Loading Labels for Peel Mode (Optional) ............................................................................ 2-7

Loading Labels for Peel Mode with Liner Take-Up (Optional) .............................................. 2-13

Removing a Full Liner Take-Up Roll .................................................................................. 2-15

LOADING RIBBON .................................................................................................................... 3-1

About Ribbons .................................................................................................................. 3-1

PRINTING ................................................................................................................................. 4-1

Printing ............................................................................................................................... 4-1

Pausing While Printing ......................................................................................................... 4-2

Canceling Printing................................................................................................................ 4-2

Repeating a Batch ............................................................................................................... 4-2

CARE & MAINTE NANCE ............................................................................................................ 5-1

Clearing Label Jams............................................................................................................. 5-1

Cleaning ............................................................................................................................. 5-2

Replacing the Printhead ....................................................................................................... 5-4

TROUBLESHOOTING ................................................................................................................ 6-1

Adjusting the Print Quality .................................................................................................... 6-1

Setting the Print Contrast .................................................................................................. 6-1

Adjusting the Printhead Pressure Dials .............................................................................. 6-2

Troubleshooting ................................................................................................................... 6-3

Error Messages ................................................................................................................... 6-4

TOC-i

SPECIFICATIONS ..................................................................................................................... A-1

Printer ................................................................................................................................ A-1

Supplies (Media) .................................................................................................................. A-1

Ribbon ................................................................................................................................ A-2

ii Operator’s Handbook

1

1 2 3 5 6

4

GETTING STARTED

The Avery Dennison® Monarch® Tabletop Printer 1 prints on thermal t ransfer
(ribbon) and thermal direct labels or tags. The printer pr ints labels continuously (in o ne
strip) or on-demand (one lab el at a time). You can print on aper ture, die cut, black mark ,
or continuous (non-inde xed) supplies.

This chapter explains how t o:

♦ connect the power cord and communication cable.
♦ use the printer's contr ol panel.

A power cord and ribbon take-up core (may already be on tak e-up reel) are included.
Keep the box and packag ing material in case the printer ever ne eds repair.

Note: Review the Safety Document included with your print er and the Regulatory

information found on our Web site.

Audience

This Operator's Handbook is f or the person who prints and app lies labels.
For advanced printer set up (configuring t he printer, changing RFID setting s), refer to the
System Administrator ’s Guide.

Printer Overview

1 Antenna, if installed 4 Exit Cover
2 Cover 5 Navigation Buttons
3 Liner Tear Edge 6 Function Buttons

Getting Started 1-1

1 2 3 4 7

5

6

8

11

10 9 12

13

14

15

16

User touch parts are red.

1 Roll Guides 9 Die Cut Sensor
2 Supply Holder 10 Printhead
3 Liner Take-up Reel (opt ional) 11 Deflector Tab
4 Tension Bar 12 Printhead Tab
5 Supply Guides 13 Ribbon Guides
6 Supply Lever 14 Ribbon Reel
7 Printhead Latch 15 Ribbon Take-up Reel
8 Platen Roller 16 Printhead Release

1-2 Operator's Handbook

Connecting the Power Cable

The power supply
automatically switches
between 115V or 230V. No
operator settings are required.

1. Plug the power cab le into
the connection locate d on
the back of the printer.
Plug the cable into a
grounded electrical out let.

Note: Only use a certified

Serial Port

power cable with
proper voltage for the
country of installation .

Device USB

In facilit ies with power
spikes/outages, we
recommend using a
certified surge
protector with proper

Host USB (2)

Power Switch

Ethernet

voltage for the country
of installation.

Power

Cable

2. Turn on the pr inter. Press

( I ) to turn on and ( O ) to
turn off the printer.

Establishing Communications

Before you print, make sur e supply is loaded, the printer is connected to a host (a PC or
a network) and is ready to rec eive data.

The printer can estab lish communications using the serial port, device USB por t, Ethernet
port, or wirelessly (optional). Before the printer can accept pr int jobs from the host, you
must:

♦ connect the communication cab le between the printer and host or connect wire lessly.
♦ set the communication values o n the printer to match t hose at the host (System

Administrator only).

Ask your System Administrat or which communication method to use.

For Serial Communications:

Secure the serial cabl e with the connecting screws. Make sur e the printer's
communication values m atch those at the host. The printer’s default values are 9600
Baud, 8 bit data frame, 1 stop bit , no parity, and DTR flow contr ol.

For USB Communications:

The printer has three USB 2.0 ports. Drivers are available on ou r Web site.
Device port Connect to a PC and transf er data
Host ports (2) Connect external devic es, such as a keyboard, scanner, or thumb drive

Getting Started 1-3

READY

192.0.0.192

FEED TLABEL MENU

For Ethernet Communications:

If you are using Ethernet com munications, you can
monitor the status usi ng the LEDs as shown:

Green LED

Top LED:

Blinking

network activity/recei ving data

green

Orange LED

Bottom LED:

Orange a connection is present

Using the Control Panel

The control panel has an LCD display and five button s. The top three butt ons are
function buttons, which var y depending on the t ask shown above the button. The two
bottom buttons are navigat ion buttons; use these t o scroll through menus.

The LCD

MPCL

♦ uses a red background when im mediate attention (jam or error)

is required. For more inf ormation see Chapter 6 "

Troubleshooting."

♦ uses a green background when the printer is acti ve

(printing or receiving data).

♦ uses a white backgr ound when viewing menu prompts,

printer settings, but ton functions, etc.

Selecting a Func tion

Diagnostics &

Your System Administrat or can access the MENU to configur e the printer.

♦ Press MENU.
♦ Press  or  to see the menu options.
♦ Press SELECT when yo u see the menu option you need.

Exiting a Function

There are two ways to exit an opti on. Pressing BACK once returns to the previous menu
and saves any changes. Pressing CANCEL exits to the previous menu; however,
changes are not save d.

Sleep Delay

When the printer is idle f or a selected period of time, it goes into sleep mode to conserve
power. Your System Administ rator can adjust the Sleep Dela y setting. The default setting
is 60 minutes. The printer wakes from sleep mode when it rece ives a print job, a button is
pressed, or the printhead is o pened or closed.

1-4 Operator's Handbook

Selecting the Printer’s Language

To change the printer’s menu la nguage:

1. Press MENU.

2. Press  or  until you see SETUP. Pr ess SELECT.

3. Press  or  until you see LANGUAGE. Press CHANGE.

4. Press  or  until you see the language yo u need, then press SET.

5. Press BACK until you see “Ready,” then press SELECT.

Printing a Test Label

Before you call Technica l Support, print a test label.

1. From the Main Menu select TLABEL.

2. Press  or  to scr oll through the test label opt ions:

Printer Information MPCL Label

Contains generic inf ormation, including inch
counts and printhead resolut ion.

Contains the printer’s MPCL packet
configuration.

3. When you see the tes t label you need, press PRINT. Press BACK to return to the
previous menu without printing a test label.

Getting Started 1-5

1-6 Operator's Handbook

2

LOADING SUPPLIES

This chapter describes how to load:

♦ a roll of labels, tags, or string tags
♦ fan-fold supply
♦ peel mode supplies wit h and without internal liner take-up.

Ask your System Administrat or which type of supply to use:

Thermal Direct heat activated suppli es that do not use a ribbon f or printing
Thermal Transfer standard supplies that require a ribbon for printing

Note: Your System Administrat or must set the printer for t he correct supply type.

If you are using thermal dire ct supplies, do not load a rib bon.

Using String Tags

Follow these guidelines f or string tags:

♦ maximum print speed is 6.0 inches per sec ond.
♦ thermal direct printin g and a cutter are not suppor ted.
♦ A non-print zone of 0.250 inc hes (6.4 mm) exists on the string side of the tag.

Loading Supplies 2-1

Loading Labels or Tags

1. Open the cover.

2. Turn the pr inthead latch to unlock the print head.

3. Lift the printhead assem bly until it

locks into place.

2-2 Operator's Handbook

4. Adjust the roll guides to fit your supp ly roll. The supply roll must move freely.

5. Place rolled sup ply on the supply holder. Label supply can unr oll from the top or the

bottom; tag supply should u nroll from the bottom only (tag rolls are wound f ace in).

6. Feed the suppl y under the tension bar and into t he supply path.

Loading Supplies 2-3

For String Tags

Shake the roll of string tags down to untangle the roll.
Mak e sure the strings face out.

For Fan-Fold Labe ls

Place a fan-fold sup ply stack behind the print er, label side facing up. Lay the l abel strip
over the supply holder.

2-4 Operator's Handbook

Supply Lever locked (up)

Supply Lever unlocked (down)

Supply Guide

Nibs

Die Cut Sensor

7. Turn t he supply lever to unlock the supply guides.

8. Feed the suppl y through the supply path so a f ew inches extend past the front of the
printer. Tuck the suppl y under the nibs and die cut sensor.

9. Adjust the suppl y guides so they barely touc h the supply. Turn the supply le ver up to

lock it in place.

10. Push the printhead release.

Loading Supplies 2-5

11. Close the printhead assem bly until you hear it click int o place.

12. Close the cover.

13. Press FEED to positi on the supply under the printhead.

You may need to adjust the pr inthead pressure dials depending on the width of
your supply. See "Adjust ing the Printhead Pressure Dial s”

for more inf ormation.

Note: Leave the printhead unlatche d if the printer will be unused for extended periods

of time. This prevents plat en roller damage which can cause a j am.

2-6 Operator's Handbook

Loading Labels for Peel Mode (Optional)

In peel mode, the printer s eparates the liner f rom the label. This is known as on-demand
mode printing. The next labe l is not printed until the com pleted one is removed from the
printer or when you press FEED. The display sho ws "Printing X of Y" until all labe ls print.

♦ minimum feed length is 1.5 inc hes.
♦ maximum speed is 8.0 inches per second.
♦ use non-perforated suppl ies.

Notes: Your System Administrat or must set the printer for on-demand mode and the

correct supply type.

1. Open the cover.

2. Turn the pr inthead latch to unlock the print head.

Loading Supplies 2-7

3. Lift t he printhead assembly until it lock s into place.

4. Adjust the r oll guides to fit your supply roll. The supply

roll must move freely.

5. Place rolled sup ply on the supply holder. Labe l supply
can unroll from the top or t he bottom.

6. Feed the suppl y under the tension bar and into t he supply path.

2-8 Operator's Handbook

Supply Guide

Nibs

Die Cut Sensor

Supply Lever locked (up)

Supply Lever unlocked (down)

7. Turn t he supply lever to unlock the supply guides.

8. Feed the suppl y through the supply path so a f ew inches extend past the front of the
printer. Tuck the suppl y under the nibs and die cut sensor.

9. Adjust the suppl y guides so they barely touch the supply. Turn the supply lever up t o

lock it in pla ce.

Loading Supplies 2-9

10. Press down on the exit cover t abs to open the exit cover on the fr ont of the printer.

2-10 Operator's Handbook

11. Remove the labels from t he first 10 inches of the liner.

12. Feed the liner through the lower opening in the exit c over.

13. Close the exit cover.

14. Push the printhead release.

Loading Supplies 2-11

Liner

Label

15. Close the printhead assem bly until you hear it click int o place.

16. Close the cover.

17. Press FEED to positi on the supply under the printhead.

Note: To remove the liner, pull up across the tear edg e.

2-12 Operator's Handbook

Peel Roller

Bail

Take-up Reel

Loading Labels for Peel Mode w ith Liner Take-Up (Optional)

Use internal liner take-up with peel mode. Liner is collected on a take-up r eel near the
supply roll.

Note: Your System Administrat or must set the printer to liner take-up (feed mode).
Remove the labels f rom the first 18 inches of the liner. Load supplies for peel mode,

leaving at least 18 inches e xtending past the printhead.

1. Unlock and lift the printhead asse mbly until it locks into plac e.

2. Open the exit co ver.

3. Feed the liner und er the peel roller.

4. Remove the bail.

5. Wrap the liner arou nd the take-up

reel in a counter-clockwise
direction.

Loading Supplies 2-13

Rest the bail in the groove and rotate it
counter

6. Hold the liner while placing one end of the ba il in a groove in the liner take-up reel.

Gently rotate the bail count er-clockwise until the othe r end snaps into the
corresponding groove .

-clockwise as shown .

7. Gently slide t he bail all the way onto the reel.

8. Turn the r eel counter-clockwise to rem ove any slack in the liner.

9. Close the print head assembly until you h ear it click in to place.

10. Close the exit cover.

11. Close the cover.

12. Press FEED to positi on the supply under the printhead.

2-14 Operator's Handbook

Cut



Removing a Full L iner Take-Up R oll

The printer alerts you when t he liner take-up ree l is full. The liner t ake-up reel holds
approximately half of a roll of liner.

Note: The liner can be removed bef ore the take-up reel is full.

1. Open the cover.

2. Turn the pr inthead latch to unlock the print head. Lift the printhead assembl y until it

locks into place.

3. Open the exit cover.

4. Gently pul l the liner take-up bail off the liner take-up reel.

5. Use sciss ors to cut the liner in f ront of the take-up reel.

Liner Here

6. Remove the liner from the take-up reel.

7. Reload suppl y an d continue printing.

Loading Supplies 2-15

2-16 Operator's Handbook

3

LOADING RIBBON

This chapter describes how to load ribbon.
If you are using thermal direc t supplies, do not load a rib bon.
Your System Administrat or must set the printer to use a ribbon.

About Ribbons

♦ The ribbon cores only fit on the ribbon reels one way.
♦ Use your empty ribbon core as t he take-up core.
♦ An extra take-up core is avai lable by ordering part number 11796120 (2-inch),

11796130 (3-inch), or 11796140 (4-inch).

♦ Ribbons unwind from a clockwise or counter-cloc kwise directi on.

1. Open the cover .

2. Turn the pr inthead latch to unlock the print head.

3. Lift t he printhead assembly until it loc ks into place.

Loading Ribbon 3-1

Take-up Core

Ribbon Guides

Printhead

Deflector Tab

4. Push the deflec tor tab down.

5. Slide an empt y ribbon core on the take-up reel as far as it will go.

6. Remove the new r ibbon from the package. Do not wrink le or crush the ribbon.

7. Slide the ribb on onto the back reel as f ar as it will go. Unwind a few inches of r ibbon

from the roll.

8. Carefull y feed the ribbon around both ribbon guides and under the printhead.

9. Align the ribbon an d make sure it is straight and centered throughout t he path.

3-2 Operator's Handbook

Printhead Release

10. Use the adhesive on the ribbon lea der to attach it to the take-up core. Make sure an

empty take-up core is on t he reel.

11. Rotate the take-up reel until the le ader is past the printhead.

12. Remove any slack in the ribbon b y turning the take-up reel unt il the ribbon is tight

under the printhead.

13. Push the printhead release.

Loading Ribbon 3-3

Press here

14. Close the printhead assembly until you hear it click into place.

15. Close the cover.

3-4 Operator's Handbook

4

OR

MPCL

Ready

192.0.0.192

FEED TLABEL MENU

DATA ENTRY

Select Format

XXXXXXX

PRINTING

This chapter explains how to

♦ print, pause, cancel, and repe at a batch.

When the printer recei ves print data, batches begin pr inting automatically. Your S ystem
Administrator can use the Packet Reference Manu al to create, store, and download the
data necessary to print bat ches. Monarch® MPCL™ Toolbox Utilities are available on our
Web si te. You can also purchase label creation software.

Printing

Before you print

♦ load supply
♦ connect the printer to a ho st (a PC or a network)
♦ make sure the printer is read y to receive data.

1. Turn on the printer – it is r eady when you see:

SELECT BACK

2. Download a f ormat and a batch.

3. The printer prints the batch (print job). Check the bar code pr int quality.

A bar code that is in spec has complet e bars, clear spaces, and sm all alphanumeric
characters look complet e. An in
spec bar code may not look as
good as one that is too dark , but
it has the highest scan rat e.
the print is too dark/li ght or there
are voids, see “

Print Quality” for more

information.

Adjusting the

If

Dark IN SPEC Light

Printing 4-1

MAIN MENU

← Repeat Bat ch →

PAUSE MENU

← Resume →

Pausing While Printing

1. Press PAUSE to int errupt printing. The LCD is gr een.

ENTER BACK

2. Press ENTER to resume printing the c urrent batch OR press  or  to display the
Pause Menu options:

Select To

Cancel Batch Cancel the currently print ing batch.
Cancel All Cancel all batches (jobs) in the print queue.
Resume Continue printing the cur rent batch.
Restart Batch Repr int a paused batch from t he beginning (using the original q uantity).

Canceling Printing

Press ESCAPE anytime while the batch is printing or pr ess PAUSE, select Cancel Batch,
and press ENTER.

Repeating a Batch

Before you start printing a new batch, you can reprint the last bat ch. The batch can be
either the last one you print ed completely or one that you ca nceled after starting to print.

1. From the Main Menu, press  or  until you see

ENTER BACK

2. Press ENTER t o reprint the last batch. The number increm ents until the entire batch
is printed.

4-2 Operator's Handbook

ERROR #758

Label jam

5

CARE & MAINTENANCE

This chapter tells you ho w to

♦ clear label jams and clean the pr inter.
♦ replace a printhead.

CAUTION: Do not use sharp objects to c lean t he printhead or touch the pri nthead with

your fingers. This may damage t he printer and require a ser vice charge.

Clearing Label Jams

When a jam occurs, you see

ENTER ESCAP E

To clear the jam:

1. Open the cov er and printhead assembly.

2. If necessary, r emove the label roll and ribb on.

3. Remove the jam med labels.

4. Reload the labe l roll and/or ribbon.

5. Close the print head assembly.

6. Press ESCAPE to clear the error.

7. Press FEED to position the suppl y under the printhead.

Care & Maintenance 5-1

Voids

Cleaning

Clean the printhead, peel b ar, sensor, and platen rol ler:

♦ when there is any adhesive bu ild-up in the supply path.
♦ after printing approximately three rolls of thermal transfer /thermal direct supplies or

after each ribbon.

♦ daily if your printer is in an e xcessively dirty, hot, or humid en vironment.
♦ if there are voids or st reaking in the print as shown.

Streaks

1. Turn off the printer, open the cover and pr inthead assembly.

2. Remove the supply roll and ribbon.

3. Press down on the e xit cover tabs to open the exit co ver on the front of the printer.

4. Spray the suppl y path and sensor with com pressed air to remove dust and debr is.

5. Use a cotton s wab moistened with isopropyl alc ohol to clean the printhead, pee l bar,

sensor, and platen roller when you see significant adhesive build-up or af ter clearing a
jammed label.

Note: Use a printhead CLEAN STRIP (1 20350) if the printhead is e xtremely dirty or you

see streaks on the supply.

5-2 Operator's Handbook

Supply Sensor

Die Cut Sensor

Platen Roller

Turn the platen roller with your finger to make sure it is clean all the way around.

6. Once the print er is dry, reload the ribbon a nd supply roll.

7. Close the exit co ver by pushing firmly on it. Both latches click into place.

8. Close t he printhead assembl y and cover.

9. Turn on the p rinter.

10. Press FEED to positi on the supply under the printhead.

Care & Maintenance 5-3

ERROR #768

Check printhead

Replacing the Printhead

Replace the printhead when it is damaged or worn-out.
CAUTION: Static electricity can damage the printhead.

Ground yourself by touching metal, such as the
printer's metal base, before touching the print head.
Clean the printhead prior to operation to remove
any salt or oil left from handl ing.

1. Turn off the pr inter.

2. Open the cover.

3. Turn the pr inthead latch to unlock the print head.

4. Lift t he printhead assembly until it loc ks into place.

5. Remove the ribb on and supply.

6. Press for ward and down on the two printhead as sembly latches. The print head drops

down.

ENTER ESCAP E

5-4 Operator's Handbook

7. Carefull y unplug the cable from the print head.

8. Carefull y plug the cable into the new printhea d.

9. Align the ne w printhead with the tabs.

10. Snap the printhead into p lace.

Note: Make sure the printhead cabl e does not touch the ribbon roll.

11. Clean the new printhead with a cotton swab dipped in isoprop yl alcohol.

12. Let the printhead dry and relo ad your supplies.

13. Close the printhead assem bly and cover.

14. Turn on the printer.

15. Press FEED to positi on the supply under the printhead.

Care & Maintenance 5-5

5-6 Operator's Handbook

6

SETUP
← Contrast →

[-699/699] 0

SETUP

← Contrast →

0

TROUBLESHOOTING

This chapter explains how to adjust print quality and contains basic troub leshooting
information.

If you need to call Technica l Support, print a test label first. See “Printing a T est Label” in
Chapter 1 for more informat ion.

Adjusting the Print Quality

Many factors impact pr int quality: type of supplies, print speed, print contrast , and the
type of printer application. The printer supports both thermal t ransfer and thermal direct
supplies. The type of supply should match the printer’s a pplication.

♦ Use premium supplies if you want to print at high speeds.
♦ Select the print speed based on des ired throughput and pr int quality. If pr int quality is

more important, reduce t he print speed. A lower print speed inc reases the print
quality of labels. If t hroughput is more important, incr ease the print speed.

♦ If the print quality is too lig ht or too dark, adjust t he print contrast or the printh ead

pressure dials.

Setting the Print Contrast

Having the correct print contrast setting is import ant because it affects how well your bar
codes scan and how long your print head lasts.

To change the print contrast :

1. Press MENU.

2. Press  or  until you see SETUP. Pr ess SELECT.

3. Press  or  until you see CONTRAST. Press SELECT.

CHANGE BACK

4. Press CHANGE. The current setting is shown.

1 SET CANCEL

5. Press  or  to increase or decrease the contrast. Increasing the cont rast setting
darkens the print; decrea sing the contrast setting lightens the print.

Note: Press the lef t function button to chang e the amount (adjusts t o change by 1, 10,

or 100).

6. When you see the co ntrast setting you need on the display, press SET to save.

7. Press BACK until you see “Ready,” then press SELECT.

Troubleshooting 6-1

Knob is set to least pressure adjustment (knob s are up).

Most Pressure

Least Pressure

Adjusting the Printhead Pressure Dials

Two dials are located on eit her edge of the printhead assem bly. Use a coin or flathead
screwdriver to adjust t he dials based on the width of your supply. The “out of the box”
setting (default) is least pressure, which pr ovides optimal printing in most cases.

If you see smudging, ribbon wrinkling, or poor print qua lity, adjust the printhead pr essure
dials.

Note: Both dials must be set t o the same position.

Each dial has four setting s:

♦ Least pressure
♦ Light pressure
♦ Medium pressure
♦ Most pressure

Use the following guidelines to adjust the printhead pres sure.
Check print quality and r epeat if necessary.

Supply Width Dial Settings

Wide supply
(> 2 inches)

Narrow supply
(≤ 2 inches)

Increase both dials one
step.

Decrease both dials one
step.

If print quality does not improve,
Contact Technical Support .

6-2 Operator's Handbook

Problem

Action

Close printhead completel y.

Troubleshooting

Use this information t o solve some common problems.

Does not print. Check supply.

Check ribbon.
Press feed.
Check connection to host.

Does not feed. Check supply.

Check ribbon.
Clear jam.

Partially printed data. Clean the printhead.

Resend the batch (print job).

Light/Dark printing or
voids in print.

Clean the printhead.
Change supply.
Adjust the print contrast . See “Setting the Print Contr ast
Adjust the printhead press ure dials. See “Adjusting t he

Printhead Pressure Dials.”

Check ribbon.

Serial bar codes print
with voids or do not
scan.

Liner is wrapped around
platen roller.

Adjust the print contrast . See “Setting the Print Contrast
Your System Administrat or can change the print speed to 2.5

IPS.
Clear the jam.

Clean the platen roller .
Leave the printhead unlatche d when printer is unused for

extended periods of time.

Blank labels print.

Your System Administrat or should check the format. It may
not be designed for the loaded supp ly size.

If you cannot fix a problem, cal l Customer Service.

.”

.”

Troubleshooting 6-3

ERROR #756

Load supplies

Error Messages

Contact your System Administ rator if you cannot clear an err or
or you see an error not listed belo w.

Many of these errors r equire action by your System
Administrator.

ENTER ESCAP E

Error Action

411 Make sure the printer’s comm unication values match thos e at the host.
614 Check for invalid charact ers in the data packets.
616 A bar code on the label di d not print. Check with your System Administrator.
703

704

Check/load supply. The print er’s supply type must mat ch the loaded supply.
For example, the printer is s et for die cut supply, but black mark supply is
loaded.

741
743

Check supply loading and the settings in the Monarch® RFID Printer Setup

Utility.
750 Turn off the printer to let the printhead cool down.
751

752
753
756

Load supply.

Press ENTER to conti nue printing.

Clean sensor.
757
754

Check/load ribbon. Press ENTER to contin ue printing.
755 Close the printhead to continu e.
758 Check for a label jam, clear t he supply path, or reload supplies . This error

may occur if you remove a label too q uickly in the on-demand m ode.
763
765

Waiting to dispense label. Press FEED.

Check/replace the pr inthead. Press ESCAPE t o continue.
768

785
786

Remove the liner from the take-up core. Reload supply for line r take-up.

Press ESCAPE to cont inue.

Note: If the above actions do not clear the error, turn off t he printer, wait several

seconds and then turn on the pr inter.

6-4 Operator's Handbook

A

SPECIFICATIONS

Printer

Height: 13.8 inches (351.1 mm)
Width: 11.6 inches (293.5 mm)
Depth: 21.7 inches (550.8 mm)
Weight: 33 lb. (15 kg)
Shipping Weight: 38 lb. (17.3 kg)

Power Source: 100-240 V
Operating Limits: Thermal Transfer (ribbon) : 40° to 95°F (4° to 35°C)

Thermal Direct: 40° to 104° F (4º to 40°C)
Storage: 15°F to 120°F (-10°C to 49°C)
Humidity: 5% to 90% non-condensing

Printhead: Thermal at 4.09 inches (1 03 mm) wide

203 dpi (8.0 dots per mm)

Printing Method: Ther mal Transfer (ribbon) or Th ermal Direct
Print Speed: 2.5 ips (64 mm) default f or all serial bar codes,

4.0 ips (102 mm), 6.0 ips (152 mm) , 8.0 ips (203mm),

10.0 ips (254 mm), or 12.0 ips (305 m m)

Max Print Area: 4.09 inches x 20.0 inches (102 m m x 508 mm)

50-60Hz

AC,

Supplies (Media)

Supply Widths: 0.75 inches (19 mm) minimum f or labels and tags

4.32 inches (108 mm) maximum f or labels and tags

Supply Lengths: 0.32 inch (8 mm) minimum for non-peel mode

1.50 inches (38 mm) for peel mode

17.5 inches (444.5 mm) m aximum for labels and tags
20 inches (508 mm) maximum

0.75 inch (19 mm) minimum f or tags

1.2 inches (30 mm) minimum for cutting tags

Total Thickness: 5 to 14 mils
Max. Roll Diameter: 9.375 inches (238 mm)
Supply Core: 3.0 inches (76 mm) minimum

4.0 inches (101.6 mm) maximum

For string tag specifica tions, refer to the System Administrator’s G uide.

Specifications A-1

Ribbon

Do not leave ribbon in sunlig ht, high temperatures or humidit y.
Ribbon Type: Stand ard (wax, high speed)

Premium (wax resin, TUFF-MARK® res in)

Ribbon Widths Use with Maximum supply width

1.5 inches (38 mm) 1.3 inches (33 mm)

1.8 inches (46 mm) 1.5 inches (38 mm)

2.3 inches (58 mm) 2.0 inches (51 mm)

3.3 inches (84 mm) 3.0 inches (76 mm)

4.3 inches (110 mm) 4.0 inches (102 mm)

Note: Use a ribbon wider than your supply.
Ribbon Length: 23,600 inches (600 meters)

A-2 Operator's Handbook

Avery Dennison Printer
Systems Division,
170 Monarch Lane,
Miamisburg, OH 45342

US
CA

http://rbis.averydennison.com/ADTP1

Printer Documentation