Sensor Parts List ................................................................................................ 91
Users Manual Model 686 / 686 HT •••• iii
Scope
Introduction
This user manual was arranged for the person who is going to operate the printer.
The information is arranged in the order that is needed to install and then operate the
printer. It starts with general information, then to unpacking the carton, setup,
installing the ink and stock, printer operation, control panel operation, and finally
care and maintenance of the printer.
We at AVERY DENNISON hope that you will come to appreciate the efforts and
quality that have gone into producing your AVERY DENNISON 686 / 686 HT
Printer and wish to remind you that you are our number one priority. We welcome
any constructive comments or criticisms so that we may continue to offer you the
best printer in the industry for years to come.
Safety Issues / Warnings
Caution
This printer has some pinch points. All of these areas have been well guarded and it
is recommended that the safety features of this printer are never altered or defeated.
4 •••• Scope Users Manual Model 686 / 686 HT
Warranty Information
Warranty Policy
Avery Dennison Retail Information Systems, In-Plant Printing Solutions provides the following warranty policy.
Scope
Warranties against defects from workmanship for equipment and parts manufactured and sold from Sayre,
PA. Includes time and material except as otherwise noted below.
Time
− New equipment and parts: 6 months
− Refurbished equipment and parts: 90 days
− Warranty period starts when equipment ships from selling location.
General Conditions
Avery Dennison extends warranty coverage under the following conditions.
− Equipment and parts will perform within published specifications. Promised or implied statements by any
Avery Dennison employee or representative will not be deemed to vary the terms of the warranty.
− Equipment and parts must be installed and operated according to recommended procedures and
operating conditions.
− Consumable elements are not covered. Consumable elements are those that show normal wear from
typical equipment usage including, without limitation, printheads, knives, rollers in contact with the web,
and sonic units. Avery Dennison reserves the right to determine which elements are defined as
“consumable.”
− No customer maintenance may be performed except as directed by qualified Avery Dennison personnel.
− Equipment and parts damaged by negligence or abuse are not covered.
− Avery Dennison US reserves the right in its sole discretion to incorporate any modifications or
improvements in the machine system and machine specifications which it considers necessary but does
not assume any obligation to make said changes in equipment previously sold.
Equipment Purchased In US and Shipped In US
− Avery Dennison US covers warranty for equipment and parts installed and operated in the Americas
(United States, Canada, Mexico, Central America, Caribbean Region, and South America excluding
Brazil).
− Outside the US, the local Avery Dennison office is responsible for equipment and parts warranty.
Customers must ensure coverage during machine purchase.
− Equipment purchased and exported to regions outside local Avery Dennison office coverage are not
covered by warranty. The purchasing agent must acquire a service contract from the Avery Dennison
Users Manual Model 686 / 686 HT Warranty Information •••• 5
office where the equipment or parts are operated to ensure machine coverage. For example, if an agent
purchases a printer in the US, exports to Brazil, and then needs warranty coverage, Avery Dennison
Brazil has no obligation to provide warranty coverage. The agent must purchase services from Avery
Dennison Brazil.
THE WARRANTIES PROVIDED HEREIN ARE EXCLUSIVE AND ARE IN LIEU OF ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTY
OF QUALITY OR PERFORMANCE, WHETHER EXPRESS OR IMPLIED. EXCEPT THE WARRANTY OF
TITLE, IN NO EVENT SHALL AVERY DENNISON BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, EVEN IF AVERY DENNISON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
Service
When ordering machines and supplies in the U.S.A., reference all correspondence to the address below.
AVERY DENNISON Corporation
One Wilcox Street
Sayre, PA 18840
Call: 1-800-967-2927 or (570) 888-6641
Fax: (570) 888-5230
For spare parts, requests for service or technical support, contact
AVERY DENNISON Corporation
One Wilcox Street
Sayre, PA 18840
Call: 1-800-967-2927 or (570) 888-6641
Fax: (570) 888-5230
For parts and service in other countries, please contact your local AVERY DENNISON supplier
6 •••• Warranty Information Users Manual Model 686 / 686 HT
Customer Responsibility
Location of Printer
The printer weighs approximately 57 Lbs (~26Kg) and requires a table of sufficient
quality and strength to handle this load while the printer is operating. AVERY
DENNISON recommends an industrial type worktable having the approximate
dimensions of 96" wide to 30" deep to 32" high. (See Figure 1).
Figure 1 - Recommended Workstation Layout.
The location of the AVERY DENNISON 686 / 686 HT printer should be based on
human factors. The printer should be located in an area that maintains optimum flow
of your product while providing for the operator’s comfort. AVERY DENNISON
has taken significant steps to ensure that the operator controls and operations are
easily accessible. This goal can only be met, however, if the printer is also located
with human factors in mind. These include the height of the printer, the space
around the printer, and the accessibility to the printer.
The AVERY DENNISON 686 / 686 HT printer is a high-resolution thermal printer.
While AVERY DENNISON has designed the printer to be reasonably quiet, it is
recommended to locate the printer in an area where printing and cutting repetitious
noise is acceptable.
The unit should always be operated with the cover closed to minimize the amount of
dust and dirt in the printer.
AVERY DENNISON requires that the electrical service be 10 Amps @ 115VAC or
10 Amps @ 230VAC. This will allow the computer and any additional support or
service equipment to be plugged into the same service.
Any electrical service that is supplying a AVERY DENNISON printer or peripheral
equipment connected to a AVERY DENNISON printer should follow standard
electrical code practices including proper grounding and neutral requirements.
The AVERY DENNISON printer was designed to operate in an industrial setting for
extended periods of time; however, the printer is controlled by a microprocessor that
is very sensitive to brownouts or power spikes. For this reason as well as the
minimum recommended current supply, AVERY DENNISON recommends that a
separate “clean” service be installed or reserved for the exclusive use of the AVERY
DENNISON printer and it’s peripherals.
The AVERY DENNISON printer is shipped in a large cardboard box that may be
difficult to move by hand.
DO NOT REMOVE THE PRINTER FROM THE BOX OR UNPACK IN THE
SHIPPING / RECEIVING DEPARTMENT.
NOTE: Unpacking in the shipping / receiving department is not recommended for
the following reasons.
First: The cardboard carton in which your AVERY DENNISON printer
was shipped allows the printer to be moved with a forklift, fork
cart or hand cart. Because of the weight of the printer, it is easier
and safer to use one of these devices to move the printer to its
intended installation location.
Second: Leaving the printer in the carton while it is being moved within
your facility will help to protect the printer during any movements
to this location. Once the printer has reached its intended location
you should begin the unpacking process.
Open the printer from the top of the box (See Figure 2). Do not cut deep into the
carton, as there are items located just under the top. Remove the items located on the
top insert. Remove the top insert. Lift the printer onto the table with the two
banding straps. Remove the two straps and the plastic from the printer. Inspect the
printer for shipping damage. If damage is discovered, contact AVERY DENNISON
for further instructions - in the U.S.A. at (570) 888-6641. In other countries please
contact your local AVERY DENNISON supplier. Once you are satisfied that there
was no obvious shipping damage to the printer, the printer can now be lifted to its
intended location.
In some cases, a double box has been used to ship your printer.
Figure 2 - Shipping Carton.
Save the shipping materials to relocate the printer or return to factory for service.
Inventory of Components
The following list shows the additional parts (pieces) that should be included in your
AVERY DENNISON 686 / 686 HT shipping container. If anything is missing,
notify AVERY DENNISON immediately - in the U.S.A. at (570) 888-6641. In other
countries please contact your local AVERY DENNISON supplier.
Remove the stacker from the separate packaging. Remove the packaging from
around the stacker and save with the rest of the printer packing supplies.
Swing open the top cover to the printer. Locate the large knob and two round pins
on the right hand side of the printer. Loosen the knob enough to allow the stacker to
slide between the printer housing and the knob. The stacker will rest on the two
pins. Slide the stacker to the back until it contacts the up-right frame. Tighten the
knob. Adjusting the stacker is covered later.
Install the stacker up-right rails. Remove one of the thumbscrews. Insert the
thumbscrew through the mating hole in the up-right rail assembly. Thread the
thumbscrew into the mounting block. Repeat the above procedure for the other
thumbscrew.
There is a cable with a connector leading from the back of the stacker that plugs into
a socket on the TCB (refer to the P.C. Board Identification section in this manual).
The socket and plug are polarized. Rotate the plug until the polarized keyway and
socket align and push the stacker connector into the socket.
The main fuse(s) on the AVERY DENNISON 686 / 686 HT are located inside the
AC entry. The entry has a fuse drawer that holds the fuse(s) and selects the
appropriate line voltage. If the voltage in the window DOES NOT match the AC
line amplitude intended to be supplied to the printer, DO NOT plug the power cord
in. Reconfigure as follows:
1) Using a flat blade screwdriver, open the AC entry by lifting the tab just above
the voltage indicator window.
AC Entry
2) Remove the red fuse drawer.
3) Remove all fuses and the fuse jumper if it is present.
4) Insert into the fuse drawer the correct number and style of fuse(s) and fuse jumper
for your application.
Configuration Number One:Line voltage within the range of
(See 115VAC Fuse Placement)90 - 132VAC @ 50 - 60Hz
1) Install one 990689 – 6.25A 250V Fast Acting 1/4 x 1 1/4"
LOKPRINT
7 UNUSED OFF
6 UNUSED OFF
5 STACKER JAM ENABLE ON
4 MACHINE TYPE ON
3 MACHINE TYPE ON
2 UNUSED ON
1 PRINTHEAD DPI ON – 300 DPI
Installing the Power Cord
DOWNSTACKER ON
LOKPRINT® OFF
DISABLE OFF
N/A OFF
A power cord is shipped with each printer. The cord for 115-volt printers will use
the standard three-prong plug used in the U.S.A. All other power configurations are
the customer’s responsibility to have the plug and alteration work done by a certified
electrician. AVERY DENNISON supplies printers to many countries with many
variations. Therefore we leave this to the customer to make the proper selection for
their country.
The 686 / 686 HT requires a 9-pin RS232 cable. This cable is provided with the
printer. If the cable was not found, it can be ordered from AVERY DENNISON
(Part number 351124).
The male end of the cable should be connected to the 9-pin D-shell female connector
that is located on the right side of the printer at the TCB (refer to the P.C. Board
Identification section in this manual). The female end of the cable is made to fit a 9pin male RS232 connector on the back of a PC. In case a 9 pin serial port is not
available - a 9 to 25-pin converter is also shipped with all printers.
Installing the PC Software
The software to drive the AVERY DENNISON family of printers is covered in
separate documentation. The "PcMate Platinum" software to create formats on site
for the AVERY DENNISON 686 / 686 HT printer is a Windows application. The
original "Selfform" will not create formats for the 686 / 686 HT. The new " PcMate
Platinum" package is capable of creating formats for all AVERY DENNISON
control printers.
PcMate Plus version 3.22 or above must be used to drive the 686 / 686 HT.
The printer is also capable of operating directly from a mainframe when using the
RS232 interface and AVERY DENNISON's PCL command language. (See AVERY
DENNISON PCL Command Language Manual)
The AVERY DENNISON model 686 / 686 HT thermal printer (See Figure 4) is an
electronic printer that can print on Card Stock, Size Stickers, and Pressure Sensitive
rolled stocks. The printer interfaces to a computer or a mainframe system thus
allowing electronic data input or even custom design of labels with AVERY
DENNISON’S “PcMate Platinum" program. This printer can generate a complete
tag printed on one side.
• Design your own labels on a PC
• Computer interface = IBM Compatible
• Mainframe direct interface
• RS232 9 Pin D shell female Serial interface connector
This specification describes the hardware and application software requirements for
the Personal Computer that is used to download to the AVERY DENNISON 686 /
686 HT Printer.
The AVERY DENNISON 686 / 686 HT Printer uses a Windows version of
“PcMate Platinum”. This application will create the tag or label formats (layouts)
then fill and transfer data to the printer through the serial port of the computer.
When using PCMate™ Platinum 5.0, the following minimum system requirements is
highly recommended:
• IBM® PC or Compatible
• Microsoft Windows® 2000, XP or later
• 256 Megabytes of RAM
• At least 4 Gigabyte of available disk space
• Pentium III or later processor, 800Mhz minimum
• CD ROM drive
DISK DRIVES: You will need a hard disk with at least 4 Gigabytes of free disk
space to store the PCMate™ Platinum program. Additional space will be required to
store designs, print files, etc.
COMPATIBILITY: This application supports the conversion and use of basic tag
and label layouts and print files created with PCMate™ for DOS, and earlier
versions of PCMate™ for Windows. When importing tag and label layouts (designs)
from older versions of PCMate™ caution should be taken due to a chance that
feature changes and enhancements in your current version of PCMate™ Platinum
may require field modifications within the imported design
Refer to your specific software package for proper installation procedures.
The ink ribbon comes packaged in a plastic bag. For best results, leave the ink
ribbon wrapped in this bag until you are ready to use it in the printer. Use the
procedure and diagram above for loading the ink.
1) Unwrap the ink ribbon and put it on the ink-ribbon unwind arbor (See Figure 5)
by pressing it on to the arbor when the three slots are lined up.
2) Make sure the ink ribbon comes off the roll in the direction shown above and is
threaded as illustrated.
NOTE: A new ink ribbon has a leader that makes it easier to use when threading the
ribbon through the print area.
3) Put an empty ink-ribbon take-up core on the ink rewind arbor. The ink take-up
core must be at least as wide as the ink supply. The adhesive on the supply roll
of ink can be used to fasten the leader to the rewind core.
4) Advance the ink until ink starts to wrap around the take-up core.
5) You should rotate the ink arbors to keep excess slack ink from between the print
head and the ink cores.
NOTE: Make sure that the ink-ribbon take-up core and the ink-ribbon supply roll
are against the ink backer plate so that the ink ribbon tracks straight through
the print station.
Loading Stock
TRANSFER STOCK
FIXED
TURNBAR
INK ROLLER
(NOT SUPPLIED IN 686 HT)
INK UNWIND
TAG STOCK
FIXED
TURNBAR
ADJUSTABLE
TURNBAR
FIGURE 6 – Tag Stock / Transfer Threading
Loading Stock for the First Time
1)Adjust the unwind width wider than the roll of stock to be loaded. Set the
ADJUSTABLE
TURNBAR
KNIFE
WEB GUIDE
686
686 HT
PRINTHEAD
DRIVE
stock roll on the unwind - between the guides with the stock unwinding
from the top clockwise. Adjust the unwind width down to the stock size
without clamping the core.
2) Adjust the web guides to a width wider than the stock.
3) Remove the tape or pull the glued end of the stock loose from the supply
roll of stock. Pull off about 2 feet (.5 m) of stock to thread it through the
printer.
NOTE: If the end of the material was glued down, cut off all material that has
glue on any surface. Do not feed sticky adhesive or rough surfaces
through the printer because they can damage the print head.
4) Open the hinged cover to the printer.
5) When the printer stops, the platen roller under the print head will rotate
open enough to slide the stock through without opening the head assembly.
This has been designed for quick & easy loading without splicing on new
rolls. If for some reason the roller doesn't provide easy passage, open the
print head upper assembly by rotating the knob.
NOTE: Platen roll in 686HT will not rotate open
Decurler / Turnbar
6) Open the print head by turning the knob.
7) After looping the leading edge of the stock over the two-decurler bars, slide
it through the web guides.
8) As the stock exits the web guide, continue to slide the stock through the
print station.
9) Push the stock until it touches the blue roller.
10) Clear all errors on the front panel. Push and hold the upper feed button to
move the stock through the drive, knife, and into the stacker. The bottom
feed button can be used to reverse the stock if necessary.
•686-HT you must open the feed and push the material through – there
is no feed button
11) Check that the stock is center and tracking straight through the printer.
Adjust as needed.
12) Adjust the web guides on the decurler and web guides down to the edges of
The 686 / 686 HT printer is equipped with an adjustable turn bar system to allow
optimum adjustment of multiple supplies in an effort to control flatness through the
printer.
The system consists of one large diameter (1.125 Dia.) fixed position roller and two
smaller (.500 Dia.) turnbars. One turnbar is fixed; the other is horizontally
adjustable. Web guide supplies at the start of the roll require less de-curl than
narrow web or end-of-roll supplies. The adjustable roll is equipped with wrench
flats to allow loosening so it can be moved in its mount key slot.
• Web tension is not required on the 686-HT
• By-pass the turnbar shafts to avoid damage to the transfers
Butt Splicing Stock
NOTE: DO NOT RUN BUTT SPLICES THROUGH THE PRINT STATION.
The AVERY DENNISON 686 / 686 HT has been designed so that supplies can be
changed / replenished quickly. Removing the stock trailer remaining in the printer
and re-threading the stock altogether is quicker than butt splicing.
Web Guide Adjustment
The AVERY DENNISON 686 / 686 HT printer has been designed with only three
web guides in the printer that need to be changed as the width of the rolls change
from format to format. None of these adjustments requires any tools.
The first guide is on the unwind itself. A knob located on the front of the unwind
adjusts the width of the guides on the unwind while maintaining center justification.
To increase the width - turn the knob counter clockwise - to decrease the width, turn
the knob clockwise. Adjust the unwind width wider than the roll of stock to be
loaded. Set the stock roll on the unwind between the guides with the stock
unwinding from the top clockwise. Adjust the unwind width down to the stock size
without clamping the core. It is important not to pinch the supply roll: This is a guide only - not a brake.
The second set of guides is center justified to the left of the print station. Close the
guides to the width of the stock using the adjustment knob. Do not pinch the stock
as it will deform the edges of the tags and can affect print registration.
The only other web guide adjustment is the stacker up-right rails (refer to the Stacker
Adjustments section in this manual). To fine-tune the location of the up-rights,
loosen the knob behind each upright rail and slide the rail in or out as needed. The
up-right rails should be located approximately 1/16" (1.5mm) to the back or front of
the label or tag as it enters the stacker.
The spring loaded drive assembly mounted in the 686 / 686 HT printer has been
modified to prevent it from being left in the “Drive Open” position. In addition the
drive open sensor has been eliminated. The drive can be opened, if necessary, to
clear a jam or remedy other problems, but must be held in the open position.
To aid in threading, the printer is equipped with a button controlled drive system.
The buttons are on the lower right side of the front housing.
To thread the printer, the stock should be pushed through the web guide and
printhead up to and touching the bottom of the blue roller.
Clear all errors on the front panel. Push and hold the upper button to move the stock
through the drive, knife, and into the stacker. The lower button will reverse the stock
if necessary.
Flash Disk Module
The Flash Disk Module contains information that is loaded during power up only.
The Flash Disk Module may also contain logos, fonts, formats, and may even in the
future contain some operating system updates. Logos fonts and formats can be
copied to the Flash Disk Module using PCMCIA manager that is provided with
PcMate Platinum.
The hole and top reflective registration sensor can be adjusted by turning the knob as
shown above. Move the sensor over the desired registration mark. To ensure the
sensor is in the right location - hold the feed lever open and move the stock back and
forth. If the sensor LED in the front panel flashes as the hole passes through the
sensor - it is in the correct location. If the sensor LED does not flash, readjust the
sensor.
NOTE: The hole and top reflective sensor registration is selected from PC Mate
Platinum in the Design Layout Information.
See "Print Registration Sensor" for more detail.
•The 686-HT uses a top reflective setting in PcMate. The bottom part of the
sensor assembly is blocked with a metal plate for better reflection.
The ink guides on the 686 / 686 HT will move together as shown above and below.
To adjust the guides - loosen the thumbscrew and slide the ink guide into position,
then retighten the thumbscrew.
The print head module is to be opened and closed for threading the stock and ink.
The head must also be opened to clean the head and for print head replacement.
Later in the manual, under Print Head Cleaning, and Print Head Replacement,
cleaning and replacement will be covered.
The print head has an interlock switch that prevents the printer from running with the
head in the open position. If the head is open the display will read - HEAD OPEN.
WARNING: DO NOT TOUCH THE PRINT HEAD WITHOUT WEARING THE
To open the print head for threading supplies, turn knob “A” clockwise and pull out.
(See figure 7).
ANTI-STATIC GLOVES AND THE STATIC WRIST STRAP.
A
Figure 7 - Print Head Operation
To close the head mount plate, pull the knob out and lower the head assembly. Turn
knob “A” counterclockwise to its original position as shown above.