The information contained herein is the property of Avery Berkel
Limited and is supplied without liability for errors or omissions.
No part may be reproduced or used except as authorised by
contract or other written permission. The copyright and the
foregoing restriction on reproduction and use extend to all
media in which the information may be embodied.
M series Operator Instructio ns
Contents
page no.
1Safety
1.1Warnings13
Safe Installation13
Safe use14
2About Your Machine
2.1Description19
2.2Using the documentation21
Glossary of symbols used21
3.1Basic operatio ns33
Operator PIN33
Changing your PIN33
Security levels33
Selecting receipt or label mode34
Advancing the printer roll35
Printing a label35
Using the LOG key36
3.8Voiding a transa cti on47
Checkout mode47
Subtotal receipts48
4Using Tares
Tare interlock (label mode only)51
4.1Free tare51
4.2Cumulative tare52
4.3Keyboard entered tare53
4.4Preset tare keys54
5Working in Receipt Mode
Displaying the operator subtotal57
5.1Printing a receip t57
Counter receipts57
Subtotal receipts57
Displaying the customers change59
Previous sub-total and receipt59
Bag labels60
‘One shot’ labels61
5.2Paying for goods62
Printing a sales receipt62
Subtotal receipts62
Using payment (ECR) keys65
Single payment (security level set)66
Multiple or split payment67
Paying with foreign currency68
4M series Operator Instructio ns
Contents
5.3Customer accounts70
Charging to account70
Payments received on account72
5.4Sales discount73
5.5Printing euro prices75
5.6Cash drawer operations76
Using the FLOAT or PICK UP key77
certificate
corresponds to the requirements of the following EC directives:
Non–Automatic Weighing
Directive 90/384/EEC
1
Instruments
EMC Directive EMC 89/336/EEC
Low Voltage Directive LVD 73/23/EEC
The applicable harmonised
EN45501, EN60950, EN50081–1
standards are:
Note 1 : This declaration is only valid if the non–automatic weighing
instrument was verified by the manufacturer or with a
certificate of conformity issued by a notified body.
A copy of the original signed declaration for this instrument is available
from:
Avery Berkel, Foundry Lane, Smethwick, West Midlands B66 2LP England
1.1 Warnings1 Safety
1Safety
1.1Warnings
Safe Installation
Safety
For your protection all mains (110V or 230V) equipment
used out of doors or in wet or damp conditions should be
supplied from a correctly fused source and protected by
an approved RCD to BS7071 or BS7288 or BS4293. IF IN
DOUBT SEEK ADVICE FROM A QUALIFIED ELECTRICIAN.
The mains plug must be inserted into a sock et outl et with a
protective earth contact. The electrical supply at the socket
outlet must provide over current protection of an appr opr iate
rating.
CAUTION: The mains lead must be connected to a supply
outlet with a protective earth conta ct. The electrical supply
at the socket outlet must provide over current protection of
an appropriate rating.
Pluggable equipment must be install ed near an eas il y
accessible socket outlet. Perma nently conn ected equipm ent
must have a readily accessible dis conne ct devic e
incorporated in the fixed wiring.
M series Operator Instructions13
1 Safety1.1 Warnings
Safe use
To avoid the possibility of electric shock or damage to the
machine, always switch off the machine and isolate from
the power supply before carrying out any routine
maintenance.
To avoid the risk of the machine falli ng, wher e applicable,
ensure that it is placed secur ely o n a flat an d lev el s urfac e.
Cleaning the machine
CAUTION: Harsh abrasives, solvents, scouring cleaners
and alkaline cleaning solutions, such as washing soda,
should not be used especially on the display windows.
Under no circumstances should you attempt to wipe the
inside of the machine.
The outside of standard products may be wiped down with a
clean cloth moistened with water containing a small amount of
washing up liquid. The outside of pr oducts waterpro ofed to
IP65, IP66 and IP67 may be washed down with water
containing a small amount of a proprietar y detergen t.
Training
Do not attempt to operate or carry out any procedure on a
machine or network unless you have received the appropriate
training or read the Instruction Books.
Ergonomics
To avoid the risk of RSI (Repetitive Strai n Injury) it i s
important to ensure that the machine is plac ed on a sur face
which is ergonomically satisfac tory to the u ser. It is
recommended that frequent breaks are taken dur ing
prolonged usage.
14M series Operator Instructions
1.1 Warnings1 Safety
EMC compliance
The following warning may be applicable to yo ur ma chi ne.
WARNING:This is a class A product. In a domes tic
environment this product may cause radio inte rfer ence in
which case the user may be required to take adequate
measures.
Cleaning the print head
CAUTION: Do not use metallic objects on the print head.
Only use the recommended print head cleaning kit.
M series Operator Instructions15
2 About Your Machine
2.1Description
2.2Using the documentation
2.3Installation
2.4Getting started
2.5Function keys
M series Operator Instructions17
2.1 Description2 About Your Machine
2About Your Machine
2.1Description
Figure 2.1M series models
M series Operator Instructions19
2 About Your Machine2.1 Description
Tare kg
Price to pay
Price per
100 g
1
kg
Tare kg
Sirloin Steak
Trans.
zero
Net
Fix
2
3
4
Figure 2.2Vendor display
Annunciators
1.Zero
2.Net weight
3.Fix (pre-pack) operation
4.Transaction count
5.Battery operation
Price per
12.500.350
Price to pay
4.37
kg
100 g
6
M100
Max 6/15 kg
Min 40 g
e=2/5g
20M series Operator Instructions
2.2 Using the documentation2 About Your Machine
2.2Using the documentation
Part 1, Operator Instructions, and Part 2, Manager Functions
include all the functions available across the complete range of
M series machines. This means that some of the functions
described may not be available at your machine. You should
ignore those sections which do not apply.
Glossary of symbols used
weighing machineswitch machine
ON or OFF
notepress
caution or warningcontainer
numeric keysalpha character keys
C
B
A
weighed goodsfunction keys
non weighed itemsprogrammable keys
bleeping machinescan the barcode
M series Operator Instructions21
TARE
FIX
Dept 3
Fresh meat
ENTER
Oper. 1
2 About Your Machine2.2 Using the documentation
temperatureflashing character
E
call service engineerspirit level
22M series Operator Instructions
2.3 Installation2 About Your Machine
2.3Installation
Handling
n
n
n
Levelling
84
Non-slip feet
If the machine is to be positioned on a slip pery
surface we recommend that two special feet ar e
fitted. The feet can be obtained from your Avery
Berkel supplier:
part number 70257-144
M series Operator Instructions23
Adjustable feet
2 About Your Machine2.3 Installation
84
Legal requirements
To use the machine only in a manner which complies with
any mandatory markings.
In certain countries it is illegal to use pre-pack mode for
direct trade with the public.
24M series Operator Instructions
2.4 Getting started2 About Your Machine
2.4Getting started
Before operating your machine make sure that it h as been
programmed with the required functions.
Connections/switch positions
Note:
Take care not to trap any cables under the feet, or the ribs in
the base of the machine, as this could cause weighing
inaccuracies and damage to the cables.
Mains ON/OFF switch
Power cable
Figure 2.3Connections and switches
Switching on
The mains plug must be inserted into a sock et outl et with a
protective earth contact. The electrical supply at the socket
outlet must provide over current protection of an appr opr iate
rating.
View in direction of arrow
Serial port 1
Serial port 2
Remote keyboard (IBM)
Ethernet connection
Cash drawer
Wrapper interface
M series Operator Instructions25
2 About Your Machine2.4 Getting started
8
Operator keyboard
OVER
RIDE
VOID
-
+
UP/P
LU
TOTAL
Solving problems
If you do not see the correct display, c arry ou t the foll owing
checks.
TARE
FIX
ADD
7
4
1
ENTER
CLEAR
8
5
2
0
ZERO
9
6
3
PRICE
BASE
TEST
8
4
4
84
8
26M series Operator Instructions
4
2.4 Getting started2 About Your Machine
8
4
Act on any error message displ ayed.
See Part 2, Manager Functions, section 13.
Avery
Berkel
M series Operator Instructions27
2 About Your Machine2.5 Function keys
2.5Function keys
Sales keyboard
ZERO
TARE
FIX
CLEAR
TOTAL
ENTER
Resets an out of balance scale.
Subtracts the weight of the container when weighing goods.
In receipt mode, retains the PLU until the transaction is
entered.
Retains a tare, if in operation, until it is cancelled.
In label mode, the PLUis retained until it is cancelled.
Sets the machine to pre-pack if the machine configuration
allows it.
Cancels a PLU or hand entered price.
Depending on the function in use, clears messages or
characters from the display.
In receipt mode, when the subtotal is displayed, prints a
receipt.
In label mode, prints a label.
Confirms data entry.
Enables you to change the number of items when serving nonweighed items.
OVER
RIDE
Enables you to change the programmed price of a PLU.
Cancels an unwanted transaction from an operator subtotal.
VOID
In label mode, when set to print totals labels only for ADD key
transactions, it cancels an unwanted transaction from the
subtotal.
Depending on machine configuration, allows totals labels or
ADD
28M series Operator Instructions
totals and individual labels to be printed.
2.5 Function keys2 About Your Machine
PRICE
BASE
+
-
UP/
PLU
TEST
Selects the other price base when entering the price of an
open, weighed PLU or a hand entered price.
Enables you to enter the price of a nonweighed item.
Enables you to enter the price of a negative nonweighed item.
Switches the scale to or from hand price or PLU operation.
Initiates a display test sequence.
Pressed again during the test sequence prints a test report.
Press operator key and type in PIN during test sequence to
gain access to Manager Mode.
M series Operator Instructions29
3 Serving Customers
3.1Basic operations
3.2Hand pricing
3.3Using PLUs
3.4Barcode scanning
3.5Displaying euro prices
3.6Overriding prices
3.7Weight override
3.8Voiding a transaction
M series Operator Instructions31
3.1 Basic operations3 Serving Customers
3Serving Customers
This section includes operations you may want to c arry o ut
when serving customers on a machine working in either
receipt or label mode.
Take care when placing large, heavy produce suc h as water
melons on the weigh plate so that they do not roll o ff the
machine.
3.1Basic operations
Operator PIN
You may have ben assigned a PIN and a security level. Your
PIN must be entered when logging on or off.
Changing your PIN
If your machine has a PIN key you may change your own PIN.
Security levels
The scale functions on your machine may have security leve l
associated with them. There are 10 security levels from 0 to 9.
The security level determines oper ator acc ess to sc ale
functions. You will only have access to function s that ha ve
the same level of security or lower than your o wn sec urity
level.
1
2SHUDWRU1XP
2
enter PIN
M series Operator Instructions33
Supervisor/operator number
0 - 99
(QWU\$FFHSWHG
3 Serving Customers3.1 Basic operations
Selecting receipt or label mode
If your machine has been configured to oper ate i n both la bel
and receipt mode, before selecting label or rece ipt mode
check that:
●the correct label or paper roll is loaded. Instructions for
changing the printer roll can be found on page
●a FIX is not active.
Note:
If your security level is not high enough you will see the
message Call Supervisor and the security level required will be
displayed.
CLEAR
0
/DEHO5HFHLSW
or
0
select other mode
Printing
If you see the message Dot Wear:
●press to cancel the message
●call Avery Berkel.
CLEAR
The message will appear again after 30 m inutes or 4 hours
depending on how your machine has been configur ed.
ENTER
34M series Operator Instructions
3.1 Basic operations3 Serving Customers
Advancing the printer roll
3
TOTAL
receipt mode
when no operator subtotal is displa yed
label mode
when unit price and tota l price are zero
Printing a label
4
TOTAL
while total price is displayed displayed
Dual printer machines
M420 models have two printers, a clamshell (receipt) printer
and a cassette (label/receipt) printer. The way i n which you r
machine has been configured will determine where labels are
printed.
The clamshell printer will only print on continuous paper. You
cannot use this printer to print separate labels
M series Operator Instructions35
3 Serving Customers3.1 Basic operations
Using the LOG key
Your machine may have a dedicate d key.
LOG
The key enables you to log on or off at the start and
LOG
end of your shift or break. An operator can o nly enter
transactions at a machine if logged on to the ma chine.
Note:
If the machine is operating in Checkout Mode you will still need
to to enter your PIN when logging on.
Pressing toggles between log on and log off.
LOG
36M series Operator Instructions
3.2 Hand pricing3 Serving Customers
3.2Hand pricing
Weighed goods (unit price)
If your machine has been set up for PLU sel ecti on yo u will
need to select Hand Price mode.
+DQG3ULFH
Unit Price
0,01 - 9999,99
Non-weighed items (item price)
more than 1 item?
1
ENTER
number of items
1 - 99
2
+
ENTER
+DQG3ULFH
Item Price
0,01 - 9999,99
M series Operator Instructions37
3 Serving Customers3.3 Using PLUs
3.3Using PLUs
Many of the goods and items you sell will have a unique PLU
number. The most frequently used PLUs may have their own
commodity key .
The way you select a PLU will depen d on yo ur m achine
configuration. You can:
●enter the PLU number and then press
●enter the PLU number and wait for the machine to
ENTER
automatically display the PLU information. This is the
method described in this handbook and is known as
timeout selection.
●press a commodity key if assigned
●enter the barcode number
●scan the barcode
If your machine is not already in PLU mode, pr ess to
UP/
PLU
select it.
Weighed goods
Oper. 1
PLU
Non-weighed items
more than 1 item?
ENTER
number of items
1 - 99
38M series Operator Instructions
PLU
Oper. 1
3.3 Using PLUs3 Serving Customers
ENTER
OVER
RIDE
Using department keys
Your machine may have been set-up with dedicated
department keys or a general department key or both. If the
PLU you require is in a department other than the one
assigned to your machine, and your machine has a dedicated
department key for the same department, you can pr ess the
department key.
If you are using a general department key you will n eed to:
1.Press .
Dept ?
2.Enter the department number.
3.Press .
Promotional PLUs
If the PLU you select is programmed with a promo tion, the
PLU description on the commodity disp lay flas hes.
Four types of promotion are available:
●price promotion
●frequent shopper
●weight or item free promotion
●discount promotion
Sales receipts and labels ma y be printed with messages
giving details of the savings or benefi t to the c ustom er.
If a frequent shopper promotion is in operation and a suitable
label format is available, the label shows the normal selling
price and a special price.
Pressing disables the promotion.
M series Operator Instructions39
3 Serving Customers3.4 Barcode scanning
3.4Barcode scanning
You can use the barcode scanner at the mac hin e to rea d
barcodes on products and on labels. This means that you do
not have to enter product numbers to re ca ll P LUs.
At a Point of Sale (PoS) machine or c heckout , y ou c an sc an
customer numbers from subtotal counter receipts to recall the
transactions and add them to the sales total r ece ipt.
Barcode scanning is normally used with re ceip t printing
operations.
When the scanner successfully reads the ba rc ode it bl eeps.
Oper. 1
Repeat until you have scanned all the goods.
If the barcode does not scan
#
PLU
ENTER
Oper. 1
Changing the number of items
If you have more than one of the same item
ENTER
number of items
1 - 99
40M series Operator Instructions
Oper. 1
3.4 Barcode scanning3 Serving Customers
ENTER
Checkout mode
f you are operating a checkout machine, each time you scan a
product barcode the transaction is automatically added to the
receipt subtotal.
Note:
If the machine fails to find the PLU or to assign it, you will hear
a triple bleep.
If the barcode does not scan you can press then enter
the barcode number manually.
If you press and the n sc an the i tem it will not b e
assigned automatically. You can use this operation as a price
enquiry.
When you have more than one of the same item, to change
the number of items you must:
●press
●enter the number of items
●scan the product (see page 40).
If the product does not have a barcode, you can sel ect the
PLU in the normal way, and press your operat or key or the
subtotal key to add the transaction to the receipt s ubtotal .
Repeat until you have scanned all the goods.
#
#
M series Operator Instructions41
3 Serving Customers3.4 Barcode scanning
If the barcode does not scan
Subtotal
#
product number
0 - 999999999999
Oper. 1
or
print
Changing the number of items
If you have more than one of the same item
ENTER
number of items
1 - 99
42M series Operator Instructions
3.5 Displaying euro prices3 Serving Customers
3.5Displaying euro prices
If your machine has been programmed with a conversion rate
for Euros you will be able to display and print pr ic es i n Euros .
If the euro convert key has been set up at your machine you
can display the transaction price and the subtotal in euro
currency.
To display the transaction price in eu ro c urrenc y you mus t
press while the pr ice is dis play ed.
Euro
Convert
To display the subtotal in euro cur ren cy you must press
Euro
while the subtotal is displayed.
Convert
Printing euro prices
In receipt mode, if your machine has been set up to print euro
price information automatically, the total will be printed in euro
currency at the end of the receipt.
In label mode, providing a suitable label form at is a vailable ,
the unit price in euro currency will b e printed in the 2nd unit
price field. The total in euro currency will be printed in the 2nd
total field.
M series Operator Instructions43
3 Serving Customers3.6 Overriding prices
TOTAL
3.6Overriding prices
You can press if you need to enter a price which is
different from the programmed price of a PLU.
Weighed goods
1
PLU
3
Unit Price
0,01 - 9999,99
receipt modelabel mode
5
or
Oper. 1
OVER
RIDE
2
OVER
RIDE
4
6
44M series Operator Instructions
3.6 Overriding prices3 Serving Customers
Nonweighed items
more than 1 item?
1
ENTER
2
number of items
1 - 99
3
PLU
56
Itemt Price
0,01 - 9999,99
4
OVER
RIDE
receipt modelabel mode
or
Oper. 1
TOTAL
M series Operator Instructions45
3 Serving Customers3.7 Weight override
3.7Weight override
If your machine has a weight override key, y ou can enter
weights manually when necessary.
The receipt will have the message `Manual Weight' indicating
the weight override transaction: on label s an `H' will be
printed to the left of the weight.
Note:
Weight override is not available in hand price mode.
To use weight override:
1.select the PLU
2.press with no weight on the pan
Weight
Override
3.enter the weight using the numeric keys
4.complete the transaction.
CHERRIES
£/kg£kg
1.600.2500.40
COFFEE
£/kg£kg
2.501@
APPLES
£/kg£kg
0.900.5500.49
Manual Weight
Total
Cash
Transactions15
05#10041230
2.50
Weight override
£21.90
£21.90
£0.00Change
Figure 3.1Sample receipt
46M series Operator Instructions
3.8 Voiding a transaction3 Serving Customers
VOID
1
3.8Voiding a transaction
You may cancel (void) an individual, unwanted transaction or
all the transactions before printing the customer receipt or an
ADD totals label.
Cannot be used in normal label mode.
To find the transaction you wish to void, press y our operator
key to step back through the transactions in the subtotal (see
step 6).
Checkout mode
If your machine is operating in checkout mode, yo u will not
need to enter your PIN after pressing .
Example:Using with security level set.
VOID
3
enter PIN
5
Oper. 1
to display subtotal
VOID
If your security level is not high enoug h you wi ll se e
the message Call Supervisor and the security level
required will be displayed.
2
Oper. 1
4
ENTER
Void All?
go to step 8
6
Oper. 1
until you see the
transaction you wish to void
x ?
M series Operator Instructions47
3 Serving Customers3.8 Voiding a transaction
7
9
ENTER
TOTAL
go to step 10
8
10
ENTER
CLEAR
Subtotal receipts
Individual transactions or all the transacti ons m ay be v oid ed
before the total receipt is printed.
You can ‘detach’ a subtotal receipt from the fina l total r ece ipt
provided that the total receipt has not yet been printed. The
subtotal receipt and its transactions still ex is t but are no
longer linked to that total receipt.
To ‘detach’ a subtotal receipt:
1.Press .
2.Press .
VOID
Operator
Num. XX
3.Press until the unwanted customer number is
Customer
Number
displayed.
4.Press .
ENTER
Repeat steps 3 and 4 for any further sub total r eceipts y ou
wish to deconsolidate.
5.Press twice to exit void mode.
48M series Operator Instructions
CLEAR
4 Using Tares
4.1Free tare
4.2Cumulative tare
4.3Keyboard entered tare
4.4Preset tare keys
M series Operator Instructions49
4.1 Free tare4 Using Tares
4Using Tares
The types of tare available for you to use depend on local
trading regulations and how your machine has been
configured.
Free (semi-automatic), cumulative and keyboard entered tares
cancel when the load is removed from the weigh plate.
Tare interlock (label mode only)
In label mode, if the tare interlock has been enabled on your
machine, you will only be able to print a label if you have
selected a tare. If you then select a PLU with a stored tare, the
stored tare overrides the manually selected tare.
If you select Enab. & Fix Tare, a manually selected tare cannot
be overridden by a stored tare. You will see the message Tare
Operating and the new tare will be cancelled.
Note:
This only applies to manually selected tares. If a PLU with a
stored tare is displayed and another PLU with a stored tare is
selected, the interlock does not operate.
4.1Free tare
1
34
56
Oper. 1
M series Operator Instructions51
2
TARE
PLU number
4 Using Tares4.2 Cumulative tare
4.2Cumulative tare
1
34
56
Oper. 1
7
repeat step 2 to 5 until you
have weighed all the products
2
TARE
PLU number
8
8
52M series Operator Instructions
4.3 Keyboard entered tare4 Using Tares
4.3Keyboard entered tare
If you are using a container with a known weight you can use
the numeric keys to enter the weight
Note:
The weight display must be at zero..
12
TARE
34
56
Oper. 1
ENTER
container weight
PLU number
M series Operator Instructions53
4 Using Tares4.4 Preset tare keys
4.4Preset tare keys
If your machine has dedicated tare keys you can use these to
select the appropriate tare for the container you are using.
12
3
or
4
Commodity key
or
department
0 - 99
56
Oper. 1
correct container?
Dept ?
PLU number
54M series Operator Instructions
5 Working in Receipt Mode
5.1Printing a receipt
5.2Paying for goods
5.3Customer accounts
5.4Sales discount
5.5Printing euro prices
5.6Cash drawer operations
5.7Refunds
5.8Returning products
5.9Using the FIX key
5.10Using Stock Mode
M series Operator Instructions55
5.1 Printing a receipt5 Working in Receipt Mode
Subtotal
print
5Working in Rec eipt Mode
You can only enter transactions at a machi ne if y ou are
logged on to that machine, see Part 2 Manager Func tions ,
section 6.5. If you attempt to enter a transaction when you are
logged off you will see the message Please Log On.
Displaying the operator subtotal
Oper. 1
2SHUDWRU
5.1Printing a receipt
Printing a receipt clears the operator total. To print a r ec eipt
your machine must be in receipt mode
Counter receipts
If your machine is operating in receipt mode but not i n PoS
mode you can print a counter receipt.
You do not need method of payment keys for this type of
receipt.
Oper. 1
while operator subtotal displayed
Subtotal receipts
or
TOTAL
Counter operation
If your machine has a Subtotal receipt key o r if th e total k ey
has been configured for subtotal recei pts, y ou can pr int
subtotal counter receipts. Subtotal recei pts ma y pr int al l the
transaction details or a summary of the transaction s. Thes e
M series Operator Instructions57
5 Working in Receipt Mode5.1 Printing a receipt
receipts are subsequently presented at a P oS m achi ne or
checkout for payment. Subtotal receipts have either a
manually entered customer numbe r or a sy stem generated
customer number.
Note:
You cannot finalise or print sales receipts at counter machines
which have the total key configured for subtotal receipts.
A previously printed subtotal cou nter rec eipt c an be reopened by assigning the customer number to an op erator.
The customer number may be typed in or s canned from the
receipt. To re-open a receipt:
1.Press .
Customer
Number
2.Type in or scan the customer number.
3.Press .
Operator
Num. XX
Further transactions can now be assigned and a new subtotal
receipt printed.
58M series Operator Instructions
5.1 Printing a receipt5 Working in Receipt Mode
Displaying the customers change
You can display the change required by a c usto mer i f you r
machine is in receipt mode or you are carrying out add label
transactions. The change is display ed whil e the co unter
receipt is being printed.
1
Oper. 1
3
TOTAL
while amount tendered
is displayed
Previous sub-total and receipt
Your machine may have been set up to allow you to display
the previous sub-total and re-print the assoc iated rec eipt.
If there are no transactions outstanding against an oper ator,
pressing the operator key will display the l ast s ub-total. Y ou
will see the message
transactions on the receipt and the total value.
To print the receipt, press while Previous Sale is
displayed. ‘Duplicate’ will be printed at the s tart an d end of
the receipt.
2
amount tendered while
operator subtotal displayed
&KDQJH
Previous Sale, the number of
TOTAL
M series Operator Instructions59
5 Working in Receipt Mode5.1 Printing a receipt
Bag labels
If this function has been enabled on your mac hine, a ‘ bag’
label is printed after the itemised receipt ha s bee n pri nted.
The individually wrapped items ar e pla ced i nside a lar ger
outer bag together with the itemised receipt. The outer bag is
then sealed using the ‘bag’ label. At the c heckout o nly one
label has to be scanned instead of sev era l.
Bag label
Itemised receipt
Figure 5.1Typical label and receipt
60M series Operator Instructions
5.1 Printing a receipt5 Working in Receipt Mode
‘One shot’ lab e ls
If this function has been enabled on your mac hine, you c an
print a label for an item whilst the machine is in receipt mode.
This means that you can:
●individually label products with ingredients, cooking
instructions, promotional information.
●print coupons, vouchers or promotion labels on demand.
TOTAL
Commodity key
while PLU is selected
If your machine is a dual printer model (M420) , or if you a re
using continuous sticky tally roll , you wi ll no t need to change
the paper roll to print the label.
M series Operator Instructions61
5 Working in Receipt Mode5.2 Paying for goods
Tax
Print
TOTAL
5.2Paying for goods
Printing a sales receipt
To print a sales receip t yo ur ma chi ne:
●must have PoS (Point of Sale) mode enabled.
●must have payment (ECR) keys assigned.
●must be in receipt mode.
●Customers may pay using any one, or a combination of,
payment methods.
●You can use the same payment key more than once
except when charging to a customer account.
●If your machine has a Tax Print key assigned, you can
print individual tax rates and values on the receipt even if
your machine has not been configured to do so.
Pressing
●Press to keep the subtotal on the display. If
prints the tax on the next receipt only.
the machine does not sense any activity within thirty
seconds, the subtotal will `time out'.
Subtotal receipts
At the PoS machine or checkout mo re than one s ubtotal
receipt can be added together as part of the fina l sa les to tal
receipt. The total receipt may also include other transactions
that have not formed part of a subtotal receipt.
All transactions are listed on the s ales total rec eipt in detail
including those that are summari sed on subtotal receipts.
62M series Operator Instructions
5.2 Paying for goods5 Working in Receipt Mode
07-11-03
09:41
Maria
1
3
Customer
Number
More subtotal receipts?
Oper. 1
07-11-03
Servedby
Apples
CoxOge. Pipp.
0.250kg
Subtotal
Transactions
9800001234562>
CustomerNumber 123456
£1.60/kg
scan or type in customer number
4
Repeat step 3 for each subtotal receipt
5
Complete any other transactions for the customer.
Servedby
2
Apples
CoxOge. Pipp.
£0.40
0.250kg
£1.60/kg
0.40
Subtotal
Transactions
1
9800001234562>
CustomerNumber 123456
scan or type in customer number
09:41
Maria
£0.40
0.40
1
6
7
Oper. 1
to display subtotal
8
Cheque
press appropriate
amount tendered
&KDQJH
payment key
M series Operator Instructions63
5 Working in Receipt Mode5.2 Paying for goods
12:0903-07-2003
Served by
CHERRIES
£/kg£kg
1.600.2500.40
COFFEE
£/kg£kg
2.501@
APPLES
£/kg£kg
0.900.5500.49
Total
Cash
RateTax
Ref
0.00%
0
Transactions
Value
3.39
Sandra
2.50
£3.39
£3.39
£0.00Change
0.00
3
THANK YOU FOR SHOPPING AT
AZ SUPERMARKETS
05#10041230
Figure 5.2Example sales receipt
(tax total printing configured)
Note:
Transactions' printed at the bottom of the receipt may refer to
the number of items sold or to the number of transactions
depending on how your machine has been configured
64M series Operator Instructions
5.2 Paying for goods5 Working in Receipt Mode
Tax printing on receipts
In some countries it is a requirement that the sales value net of
tax is printed on the receipts. For these countries, if an
inclusive tax system is used and tax printing has been enabled,
the receipt will include:
tax reference
tax rate
net sales
tax value
gross sales.
Figure 5.3Sales receipt (net sales value)
Using payment (ECR) keys
The payment keys on your machine are only available for use
in PoS mode. The keys may also have been se t up with
restrictions on how you can use them. The res triction s that
can be applied include:
●giving change
●giving refunds
●minimum and maximum values that can be accepted
●accepting a pre-set value only
●typing in the amount tendered (enforce value)
M series Operator Instructions65
5 Working in Receipt Mode5.2 Paying for goods
●open cash drawer
●security level
A security level may have been assigned to a payment key, or
to the maximum value that can be accepte d for p aymen t. If
your security level is not high enough th e message Call
Supervisor and the security level required will be disp lay ed.
Single payment (security level set)
1
Oper. 1
to display subtotal
3
Credit
Card
4
ENTER
5
Supervisor operator number
0 - 9
7
amount tendered
ENTER
ENTER
2
amount tendered
&DOO6XSHUYLVRU
2SHUDWRU1XP
6
Enter PIN
&KDQJH
ENTER
66M series Operator Instructions
5.2 Paying for goods5 Working in Receipt Mode
Multiple or split payment
The receipt will only be printed when the amounts tender ed
are equal to or greater than the amount to pay
You can press to keep the subtotal on display..
1
Oper. 1
to display subtotal
3
amount tendered
4
amount tendered
5
amount tendered
TOTAL
2
if you want to keep subtotal
$PRXQW
$PRXQW
$PRXQW
TOTAL
on display
1st payment
Cheque
2nd payment
Coupon
3rd payment
Cash
6
&KDQJH
M series Operator Instructions67
5 Working in Receipt Mode5.2 Paying for goods
Paying with foreign currency
Customers may pay for goods in a fo reign cur rency or they
may use more than one currency. The for eign c urrenc y
payment may be part of a multiple (split) pay ment or a si ngle
payment.
Please remember .....
●Only cash payments are allowed in foreign currency.
●An appropriate method of payment key must be
programmed at your machine.
●If change is required it is calculated in the local currency.
1
Oper. 1
to display subtotal
select currency?
3
4
amount tendered in
foreign currency
5
ENTER
2
TOTAL
while operator subtotal
displayed
$
86$GROODU
86$GROODU
$PRXQW
68M series Operator Instructions
5.2 Paying for goods5 Working in Receipt Mode
6
amount tendered in
local currency
$PRXQW
7
Cash
&KDQJH
M series Operator Instructions69
5 Working in Receipt Mode5.3 Customer accounts
5.3Customer accounts
Your machine allows two types of accoun t paym ent.
●Charging to account; customers may charge the cost of
purchases to an account.
●Payments `received on account'; customers may make
payments into an account when no purchases have been
made.
Your machine will have been set up to allow you either:
●to enter any account reference and charge goods or make
payments to that account
or:
●to charge goods or make payments only to accounts that
have been previously programmed in the machine.
If the account has been programmed, when the acc ount
reference is entered, the vendor display will show the account
holder’s name and credit limit set.
Charging to account
Press to enable customers to pay all or part of the cost
of purchases by charging the cost to th eir acc ount. The
machine prints the receipt followed by an account slip which is
signed by the customer and then kept in the c ash dr awer.
Account keys operate in a sim ilar way to cas h ke ys e xc ept
that you will always be asked for an a ccount r eference.
You can only use the account payment key in PoS mode or in
stock mode.
Only one ACCOUNT payment is allowed on a receipt. If you
press again when using multiple (split) method of
payment, you will see the messageOnly 1 Acct.Pay.
70M series Operator Instructions
Account
Account
5.3 Customer accounts5 Working in R eceipt Mode
CHERRIES
£/kg£kg
1.600.2500.40
COFFEE
£/kg£kg
2.501@
APPLES
£/kg£kg
0.900.5500.49
Total
A ccount
2.50
£21.90
A2B3
£21.90J. Smith
£0.00Change
**Charged ToAccount**
03-07-2003
Served by
Account
J. Smith
Transactions
Customer
12:09
Sandra
A2B3
£21.90Total
15
RateTax
0.00%
Value
21.90
0.00
15
Ref
0
Transactions
THANK YOU FOR SHOPPING AT
AZ SUPERMARKETS
05#10041230
Charged to account
Figure 5.4 Payment slip and receipt
Signature
****Report Complete****
M series Operator Instructions71
5 Working in Receipt Mode5.3 Customer accounts
Payments received on account
Recd. on
The key allows customers to make payments to their
Account
account even when they are not purchasin g goods .
When the transaction is completed the machine p rin ts two
copies of the Received On Account slip. Give one copy of
the slip to the customer and place the second copy in the cash
drawer.
Customers may pay using any one , or a c ombination of,
payment methods except charging to acc ount.
*Received On Account*
13-07-2003
Operator Num
Sandra
Account
J. Smith
12:19
1
A2B3
£120.00Total
Cash
Cheque
****Report Complete****
£20.00
£100.00
05#10041239
Figure 5.5Received on account slip
72M series Operator Instructions
5.4 Sales discount5 Working in Receipt Mode
5.4Sales discount
You can discount a receipt or an individual tr ansa ctio n with a
pre-programmed fixed discount or with a variabl e dis count.
Fixed and variable discounts may be a perc entage of the
transaction or receipt total or a value.
A variable discount is one which does not h ave a p reprogrammed value. The operator enters the discount value or
percentage.
Security levels may be assigned to di sc ounts. If y ou do n ot
have an adequate security level assigne d, you wi ll s ee the
message Call Supervisor and the security level required will
be displayed.
Transaction discount
You must apply the discount before assigning the transaction.
Receipt discount
You must enter the amount tendered, press a payment key or
print the receipt before the discounted subtotal display cl ears
as a recalled subtotal reverts to the value before the discount
was applied.
Example:Customer loya lty d iscount 5%
1
Oper. 1
to display subtotal
2
Loyalty
Card
6DQGUD
while operator subtotal displayed
6DQGUD
M series Operator Instructions73
5 Working in Receipt Mode5.4 Sales discount
3
amount tendered
4
Cash
while discounted
subtotal displayed
74M series Operator Instructions
5.5 Printing euro prices5 Working in Receipt Mode
Euro
Print
Euro
Print
5.5Printing euro prices
If your machine has been set up to print euro price information
automatically, the total will be printed in euro c urrency at th e
end of the receipt.
Printing a euro receipt
If a euro print key has been set up on your machine, y ou ca n:
●press to print a duplicate receipt with the prices
printed in Euros.
●press while the price is displayed to display the
transaction price in euros.
The euro receipt is for guidance only. You may not use this
receipt for payment unless the euro is legal tender in your
country.
1
Oper. 1
to display subtotal
print euro receipt?
2
Euro
Print
6DQGUD
(XUR5FSW(QDEOH
6DQGUD
3
Cash
M series Operator Instructions75
5 Working in Receipt Mode5.6 Cash drawer operations
5.6Cash drawer operations
If your machine is operating in PoS mode you can use these
ECR keys to carry out a range of operations requiring the use
of the cash drawer.
to open the cash drawer without entering a sale .
No Sale
Float
Paid out
Pick up
A `No Sale' slip is printe d.
to add money to the cash drawer so that you can give change.
to make miscellaneous payments using the c ash fr om the
drawer.
to take money from the cash drawer for se curity purposes
during trading.
When using the last three keys you must enter the amo unt
added to or taken from the cash drawer so tha t the mac hine
can update the cash report.
Security levels may have been assigned to these keys. If your
security level is not high enough the message Call Supervis or
and the security level required wi ll be d isp laye d when y ou
enter your operator number.
In checkout mode you will not be asked to enter you operator
number. If your security level is not hi gh enoug h you wi ll s till
see the message
76M series Operator Instructions
Call Supervisor.
5.6 Cash drawer operations5 Working in Receipt Mode
Using the FLOAT or PICK UP key
This example shows how to add a cash flo at to the drawer .
You follow the same procedure for pick up except that you
remove money from the cash drawer.
1
Float
2
ENTER
3
amount added to drawer
4
ENTER
Using the PAID OUT key
When making a payment from the cash drawer you wil l be
prompted to enter a reference code for the payme nt.
2SHUDWRU1XP
)ORDW
)ORDW
M series Operator Instructions77
5 Working in Receipt Mode5.7 Refunds
5.7Refunds
The REFUND key is a programmable key that enables you to
refund the cost of goods to the customer.
Refunds may be made as part of a sales tr ansacti on or as a
separate operation.
The machine shows the amount of cash refunded on the cash
report and updates the refund totals values and c ount.
If a customer has more than one identical i tem or pack yo u
can:
enter the number of items
enter the value to be refunded for one item or pack
the machine will calculate the total v alue to be refu nded.
Where the refund is part of a sales transaction and the total
receipt value is negative, a refund slip will be printed after the
sales receipt.
Please remember .....
A security level may have been assigned to the REFUND key.
If your security level is not high enough y ou wil l see the
message Call Supervisor and the security level required will
be displayed.
Your machine must be in receipt mode and PoS must be
enabled.
If you machine has been configured for `one sh ot' o perat ion
for Refunds you will not need to press or at
Refund
CLEAR
step 8.
78M series Operator Instructions
5.7 Refunds5 Working in Receipt Mode
CLEAR
1
Refund
Hand Price mode
2
4
number of items
1 - 99
6
Pack Price
0,01 - 9999,99
8
Refund
UP/
PLU
or
go to
5HIQG3/8
more than 1 item?
3
6
5
7
9
while operator
subtotal displayed
ENTER
PLU number
Oper. 1
Cash
M series Operator Instructions79
5 Working in Receipt Mode5.8 Returning products
5.8Returning products
If your machine has a dedicated key set up for returned goods
then the returns value and weight or count total s are
automatically updated.
If your machine is operating in PoS mode, the c ash refunded
is deducted from the cash report and the tax value is deducted
from the grand report.
If Returns and Sales are mixed on the same receipt, a refund
slip will be printed only if the recei pt total i s neg ative .
Please remember .....
A security level may have been assigned to the RETURN key.
If your security level is not high enough y ou wil l see the
message
Note:
If your machine has been configured for `one shot' operation for
Call Supervisor.
Returns you will not need to press or at step16.
Return
CLEAR
Weighed goods
1
Return
more than 1 item?
23
ENTER
number of items
4
PLU number
80M series Operator Instructions
5
1 - 99
5HWUQ3/8
ENTER
5.8 Returning products5 Working in Receipt Mode
CLEAR
6
Pack Price
0,01 - 9999,99
8
Return
or
Nonweighed items
more than 1 item?
1
ENTER
34
PLU number
5
Oper. 1
7
Oper. 1
2
number of items
1 - 99
Pack Price
0,01 - 9999,99
6
Return
or
CLEAR
If you machine is operating in PoS mode
7
Cash
while operator
subtotal displayed
M series Operator Instructions81
5 Working in Receipt Mode5.9 Using the FIX key
TARE
5.9Using the FIX key
Press to retain the P LU until you press y our oper ator
FIX
key. This acts as a check to ensure th at the transac tion i s
entered.
If a tare is in operation it will be retained until it is cancelled by
pressing again.
To cancel the fix press again.
FIX
Note:
If your machine is configured only to retain the tare, the PLU
will not be retained.
Retaining a unit price
Y ou can retain the unit price of hand priced products until you press your
operator key (see page 37 ).
82M series Operator Instructions
5.10 Using Stock Mode5 Working in Receipt Mode
5.10Using Stock Mode
Stock mode may not be used in the presence of the customer.
Negative PLUs are not allowed.
Stock mode transactions and sales transac tions may n ot be
mixed on the same receipt.
If there are outstanding sales transactions you wi ll s ee the
message
Print Receipt.
You can use stock mode provided yo ur machi ne is oper ating
in:
●receipt mode
or
●ADD' label mode
●PoS or non PoS mode
Stock
You will be able to perform all the normal sal es func tions
except returns and refunds.
Use the key set up on the keyboard to selec t stoc k m ode.
To exit stock mode, press when no PLU or price is
CLEAR
displayed .
Assigning transactions
Transactions are assigned to an operator an d the su b-total
displayed in the normal way.
You can only use stock movement type paym ent key s for
example, trade account, stock take, write off, and the
Recvd.On Account key
Stock movement payment keys function in a similar way to
sales account keys. When you press the key you will see the
message Account Ref..
Your machine will have been set up to all ow you e ither:
M series Operator Instructions83
5 Working in Receipt Mode5.10 Using Stock Mode
●to enter any account reference
or:
●to use only those accounts that have been previously
programmed in the machine.
If the account has been programmed, when the acc ount
reference is entered the vendor display will show the account
holder's name and credit limit se t.
12:0903-07-2003
Served by
MELON
36 Items @£1.40
GRAPEFRUIT
60 Items@
Total
Transactions2
Delivery note9
The Gourmet Restaurant
Sandra
£50.40
£21.00
£0.35
£71.40
THANK YOU FOR SHOPPING AT
AZ SUPERMARKETS
05#10041237
Figure 5.6Stock mode receipt example
84M series Operator Instructions
6 Working in Label Mode
6.1Using the FIX key
6.2Using the ADD key
6.3Returning products
M series Operator Instructions85
6.1 Using the FIX key6 Working in Label Mode
FIX
6Working in Label Mode
Euro prices
If your machine has been set up to print euro price information
automatically, providing a suitable label format is a vai lable ,
the unit price in euro currency will b e printed in the 2nd unit
price field. The total price in euro currency will be printed i n
the 2nd total field.
Duplicate labels
Your machine may have been configured to pr int a du plic ate
label following the original. This is useful for applications such
as restaurants where a copy is required for the kitch en.
6.1Using the FIX key
You can press to retain the PLU when you wish to
label several packs containing the same product.
The PLU is retained until you press and the tare is
retained until it is cancelled by pressing a gain .
Note:
If your machine is configured only to retain the tare, the PLU
will not be retained.
M series Operator Instructions87
CLEAR
TARE
6 Working in Label Mode6.1 Using the FIX key
FIX
Weighed goods
12
FIX
34
TARE
or
5
PLU number
label mode
7
repeat steps 5 to 7 until you
have weighed all the products
9
cancel tare?
TARE
Retaining a unit price
You can press retain the unit pr ice of hand pr ic ed
products (see section 3.2, page 37) until you press .
receipt mode
6
clear unit price?
8
10
Oper. 1
9
CLEAR
cancel fix?
FIX
CLEAR
88M series Operator Instructions
6.2 Using the ADD key6 Working in Label Mode
6.2Using the ADD key
ADD
enables you to obtain a label with totals printed on it.
There are four types of add label available depending on how
your machine has been configured:
●single add label at the end of all the transactions
●label after each transaction and a single add label at the
end of all the transactions
●a receipt type label at the end of all transactions
●label after each transaction and a receipt type add label at
the end of all the transactions.
Please remember .....
●is not operable if the machine is set receipt mode.
●You must press while the subtotal is
ADD
TOTAL
displayed.
1
ADD
2
or
Commodity key
34
$GG3/8
Dept ?
PLU number
Oper. 1
M series Operator Instructions89
6 Working in Label Mode6.2 Using the ADD key
5
or
Commodity key
67
Oper. 1
repeat steps 2 to 6 until you have
totalised all the products
8
TOTAL
or
Dept ?
£
PLU number
9
ADD
90M series Operator Instructions
6.2 Using the ADD key6 Working in Label Mode
Barcode printing in ADD mode
If your machine is configured to print receipt type labels at the
end of all the transactions and ADD label barcode is enabled,
the PLU label barcode will be printed on the ADD recei pt
provided that:
●all the transactions are for the same PLU
●the PLU barcode uses the appropriate format
.
‘Receipt type’ ADD label
‘Receipt type’ ADD label
Single PLU number 2037
(PLU barcode)
AZ Supermarket
20-07-99
Operator Num1
Tomatoes
£/kg£kg
1.600.2500.40
Tomatoes
£/kg£kg
1.601.000
Tomatoes
£/kg£kg
1.600.500
Total
Transactions3
0 220376 000408
12:17
1.60
0.80
£2.80
Mixed PLUs
(machine receipt barcode)
M series Operator Instructions91
6 Working in Label Mode6.3 Returning products
6.3Returning products
If your machine has a dedicated key set up for returned goods
then the returns value and weight or count totals ar e
automatically updated.
If your machine is operating in PoS mode, the c ash refunded
is deducted from the cash report and the sales val ues from
totals.
Please remember .....
A security level may have been assigned to the RETURN key.
If your security level is not high enough y ou wil l see the
message
be displayed.
Note:
If your machine has been configured for `one shot' operation for
Call Supervisor and the security level required will
Returns you will not need to press or at step10.
Return
CLEAR
Weighed goods
1
Return
5HWUQ3/8
If your machine is operating in PLU mode select the PLU.
23
Pack Price
0,01 - 9999,99
45
Oper. 1
92M series Operator Instructions
6.3 Returning products6 Working in Label Mode
CLEAR
Nonweighed items
more than 1 item?
1
ENTER
number of items
1 - 99
If your machine is operating in PLU mode select the PLU.
2
Pack Price
0,01 - 9999,99
4
Return
3
Oper. 1
or
M series Operator Instructions93
7 Pre-pack Operations
7.1Setting the machin e to pre-pack
7.2Using PLUs
7.3Using tares
7.4Preset tare keys
7.5Multiple labels
7.6Returning labels
7.7Using the NON ADD key
7.8Using the Re-Wrap key
7.9Using the Wrapper key
7.10Using the Re-Price key
7.11Pack runs
7.12Back calculation
M series Operator Instructions95
7.1 Setting the machine to pre-pack7 Pre-pack Operations
FIX
7Pre-pack Operations
CAUTION:
In certain countries it is illegal to use pre-pack mode for
direct trade with the public.
Your machine must be in label mode for you to be able to use
pre-pack operations.
Wrapper
On/Off
machine.
This is the pre-pack override key. It enables you to alter dates
This key is used when the machine is linked to a wrapping
Rewrap
1 and 2 as well as the price.
An * is printed to the right of the unit price symbol to indicate
a rewrap label.
This enables you to verify a label before starting a pack run.
NON
ADD
7.1Setting the machine to pre-pack
You can set up the machine for pre-pack operation in one of
three ways (depending on how your machine is con figur ed) :
●set the print mode to pre-pack ( see section 7.4, page
178) Part 2 Manager Functions
●or use
●or, if your machine allows receipt and label printing, to
select Pre-Pack ON, press followed by
FIX
ENTER
while the display shows Label (see section , page 34,
Selecting receipt or label mode).
M series Operator Instructions97
7 Pre-pack Operations7.1 Setting the machine to pre-pack
e
Pressing again while the display shows Label will
select Pre-Pack OFF.
Using the FIX key
1label mode
FIX
2
Commodity key
3
4
Oper. 1
FIX
or
FIX indicator
or
TOTAL
Dept ?
department
0 - 99
(QWHU3/8
PLU numb
%HHI6WLU)U\
stick the label on the pack
5
6
%HHI6WLU)U\
98M series Operator Instructions
7.1 Setting the machine to pre-pack7 Pre-pack Operations
more labels? Go to
7
8
CLEAR
3
FIX
(QWHU3/8
M series Operator Instructions99
7 Pre-pack Operations7.2 Using PLUs
7.2Using PLUs
PLUs and tares are retained in pre-pack mode until cancelled.
A label is printed after each change in we ight. If y ou use
OVER
you must enter the unit price before placing the goods
RIDE
on the pan.
If your machine has not been set up for PLU selection you will
need to select PLU mode.
Pre-pack PLU lock
If the lock is enabled ,you must press to be able to
CLEAR
select a different PLU.
If the lock is disabled for your machine, y ou wil l be able to
select a different PLU from the one display ed by pressi ng a
dedicated PLU key or by entering the PLU nu mber. Thi s will
override the currently displayed PLU.
100M ser i es Oper ato r Instr uc tio ns
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