HD438
Night Vision HD Indoor/Outdoor IP
Mini Bullet Camera
User Manual
AVX-HD438IR: Night Vision HD Indoor/Outdoor IP Bullet
Operations Manual
Manual Edition 37080AA – August 2019
©2019, AvertX
All Rights Reserved
No part of this document may be reproduced by any means, electronic or mechanical, for any purpose,
except as expressed in the Software License Agreement. AVERTX shall not be liable for technical or
editorial errors or omissions contained herein. The information in this document is subject to change
without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall AVERTX be liable for any direct,
consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,
damages for loss of business profits, business interruption or loss of business information), even if
AVERTX has been advised of the possibility of such damages or whether in an action, contract or tort,
including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software,
are reserved to AvertX. AVERTX, and AvertX, are registered trademarks of AVERTX in the United States
and elsewhere; Windows is a registered trademark of Microsoft Corporation. All other brand and product
names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
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IMPORTANT SAFEGUARDS
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer as
they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and damage to the
product. Use only with a mounting device recommended by the manufacturer, or sold with the
product. To ensure proper mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking
label.
PRECAUTIONS
Operating
• Before using, make sure power supply and others are properly connected.
• While operating, if any abnormal condition or malfunction is observed, stop using the camera
immediately and then contact AvertX Customer Support.
Handling
• Do not disassemble or tamper with parts inside the camera.
• Do not drop or subject the camera to shock and vibration as this can damage camera.
• Care must be taken when you clean the clear lens cover. Scratches and dust will ruin the
image quality of your camera. Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.
Installation and Storage
• Do not install the camera in areas of extreme temperatures in excess of the allowable range.
(-22°F~ 140°F / -30°C ~ 60°C)
• Avoid installing in humid or dusty places. The relative humidity must be below 90%.
• Avoid installing in places where radiation is present.
• Avoid installing in places where there are strong magnetic fields and electric signals.
• Avoid installing in places where the camera would be subject to strong vibrations.
• Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is in
use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera
may be damaged.
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REGULATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall not be treated as
household waste in accordance with Directive 2002/96/EC. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equipment. By proper waste
handling of this product you ensure that it has no negative consequences for the environment and human
health, which could otherwise be caused if this product is thrown into the garbage bin. The recycling of
materials will help to conserve natural resources.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace
contamination levels of restricted substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.
WARNING
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION
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TABLE OF CONTENTS
INTRODUCTION ...................................................................................................................................... 7
Overview .................................................................................................................................... 7
Camera Default Settings .............................................................................................. 7
Product Features .......................................................................................................... 7
GETTING STARTED ................................................................................................................................ 8
Box Contents ............................................................................................................................. 8
Camera Overview ...................................................................................................................... 9
Camera Diagram .......................................................................................................... 9
Dimensions ................................................................................................................. 10
Connections ................................................................................................................ 11
Weather Resistant Cable Connector ................................................................... 11
Installing the Camera ............................................................................................................... 13
Ceiling and Wall Installation ....................................................................................... 13
Considerations for Infrared (IR) Lights ................................................................. 13
Resetting the Camera .......................................................................................... 14
Removing the Lens Cover ................................................................................... 14
Focusing the Camera Lens .................................................................................. 14
Cleaning the Lens Cover ..................................................................................... 14
CONNECTING ........................................................................................................................................ 15
Bench Test............................................................................................................................... 15
Connecting to an AvertX Recorder .......................................................................................... 15
Network Camera manager ...................................................................................................... 15
Launch Network Camera Manager ...................................................................... 15
Finding Network Devices ..................................................................................... 15
Changing the IP Address ..................................................................................... 16
Connecting to the Camera ....................................................................................................... 16
Connecting in a Web Browser .................................................................................... 16
Username and Password ..................................................................................... 16
Connecting a Stream .................................................................................................. 16
Logging Into the Web Interface ............................................................................................... 17
Live View ................................................................................................................................. 17
Playback .................................................................................................................................. 18
Picture ...................................................................................................................................... 19
Advanced ................................................................................................................................. 20
Local ........................................................................................................................... 20
System ........................................................................................................................ 22
System Settings ................................................................................................... 22
Maintenance ......................................................................................................... 23
Security ................................................................................................................ 25
Network....................................................................................................................... 28
Basic Settings ...................................................................................................... 28
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Advanced Settings ............................................................................................... 32
Video/Audio ................................................................................................................ 36
Video .................................................................................................................... 36
Image .......................................................................................................................... 38
Display Settings ................................................................................................... 38
OSD Settings ....................................................................................................... 42
Privacy Mask ........................................................................................................ 43
Event ........................................................................................................................... 44
Motion Detection .................................................................................................. 44
Storage ....................................................................................................................... 47
Schedule Settings ................................................................................................ 47
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INTRODUCTION
IP Address
192.168.51.2
Username
admin
Password
1234
Management Port
80
Streaming Port (RTSP)
554
OVERVIEW
The AVX-HD438IR Night Vision HD Indoor/Outdoor IP camera is capable of streaming real time ultra HD
4K video. The dual streaming can be used in a variety of building surveillance installations.
Power over Ethernet (PoE) eliminates the need for separate power cables and significantly reduces
installation costs. The light weight and small size allow for quick and simple installation.
The AVX-HD438IR is equipped with True Wide Dynamic Range, which dramatically improves overall
image quality in environments with various levels of illumination. The IR LEDs light up the night and work
in tandem with the 8MP resolution and smart compression to bring optimum night time video without
extreme bandwidth and storage consumption.
Camera Default Settings
Product Features
• 4K Resolution
• MicroSD Card (up to 128GB)
• Record still shots to edge storage
• H.264 Enhanced Codec
• Dual Streaming
• True Wide Dynamic Range (WDR)
• Motion Detection
• Privacy Masks
• Smart Picture Quality / 3D Noise Reduction
• True Day/Night
• IR LED (working distance up to 100’)
• IP67 Outdoor Rated
• ONVIF Profile S / G Compatible
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GETTING STARTED
AVX-HD438IR
Self-Tapping
Plastic Anchors
IP66 Cable
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or has
defects, do not install or operate the product and contact your dealer for assistance.
Camera
Quick Start Guide
Mounting Screws
Connector
(includes extra)
T10 Torx Tool
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CAMERA OVERVIEW
1
Mounting Bracket
2 Rear Housing
3 Front Housing
4 Lens Glass
5 Housing Decoration
6 RJ-45 Connector
7 Ground Screw
8 Reset Button
Hold for 20 seconds after power cycling the camera
9
MicroSD card slot
Supports up to 128GB MicroSD card
Before installing or connecting the bullet camera, please refer to this section and complete preparations
for camera setup and all switch settings.
Camera Diagram
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Dimensions
Length – 6.14” (155.95 mm)
Width – 2.95” (75.21 mm)
Height – 2.52” (63.95 mm)
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Connections
Thread Lock Cap
Silicone Seal Ring
The AVX-HD438IR cameras use Power over Ethernet (PoE). The only connection on the camera is the
RJ45 Ethernet dongle located on the rear of the camera. Connect one end of the Ethernet cable to the
dongle, and connect the other end to the recorder, or to a PoE switch.
• Protect the network cable connection from water damage by running the cord inside a wall or
ceiling, or through conduit.
• If passing the cord through a wall or ceiling, drill a 7/8” hole.
• For outdoor installations, seal any holes in the wall or ceiling with silicone caulk to protect
against water intrusion.
AvertX recommends using Cat5e cable to connect the camera to your network. For the best transmission
quality, the cable length should not exceed 300 feet.
Weather Resistant Cable Connector
This camera features an IP66-rated weather resistant connector. For unprotected outdoor connections,
screw the connector on the included Ethernet camera cable onto the camera dongle. If your installation
location does not require a water-resistant connection, loosen and slide the connector back on the cable
until it’s out of the way.
This camera features an IP66-rated waterproof cable connector for unprotected outdoor connections. You
do not need to re-terminate the cable to use the waterproof cable connector.
Included Pieces:
RJ45 Enclosure Silicone “O” Ring
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To install the weather resistant cable connector:
1. Slide all pieces of the waterproof cable connector over the cable plug in this order:
• Thread Lock Cap
• Flexible silicone seal ring. You will need to stretch the silicone seal over the RJ-45 plug.
Tip: Insert the flexible silicone seal ring onto the tip of a pair of needle nose pliers and stretch
the seal over the RJ45 plug.
• RJ45 Enclosure
2. Stretch the small silicone “O” ring onto the camera dongle.
3. Connect the camera cable to the plug on the dongle. Screw the RJ45 Enclosure into the dongle.
4. Insert the flexible silicone seal into the “crown” section of the large plastic ring.
5. Screw the small plastic ring into the large plastic ring.
Tip: To remove the RJ45 enclosure from the camera cable, tape down the locking tab on
the RJ45 plug with electrical or office tape.
CAUTION: Do not attempt to disconnect the camera connection without loosening the smaller
thread lock cap. Forcing the assembly will break the camera dongle and void the
camera warranty.
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INSTALLING THE CAMERA
Mounting Bracket Base
Twist
Twist
The camera can be installed directly onto the wall or ceiling. Be sure that the structure is strong enough to
support the camera.
Ceiling and Wall Installation
Bullet cameras are suitable for mounting on either a wall or ceiling.
1. Use the included mounting template to pre-drill holes for the mounting screws and, if passing the
cable through the ceiling or wall, drill a 7/8” hole.
2. Connect the ethernet cable to the dongle on the camera.
• Protect the network cable connection from water damage by running the cord inside a wall or
ceiling, or through conduit.
• For outdoor installations, seal any holes in the wall or ceiling with silicone caulk to protect
against water intrusion.
3. Loosen the locknut on the camera bracket mount. Aim the camera down to access screw holes.
4. Affix the camera base to the ceiling or wall with the included screws. When mounting on an
unprotected outside wall, the cable notch should be positioned downward.
5. Adjust the position of your camera. Be careful not to damage the cable when moving the camera.
6. Adjust the position of the camera to the image coverage desired.
7. Tighten the locknut to secure your camera.
Tip: Use the AvertX Connect mobile app to view the camera while adjusting view.
Note: AvertX recommends sealing the opening at the wall and at the base of the camera with
silicone caulking.
Considerations for Infrared (IR) Lights
Environmental factors can limit the performance of night vision using IR illuminator lights. Infrared light
behaves the same as visible light and will reflect off of bright or shiny objects and overexpose the image.
The camera will adjust to properly expose the bright areas of the image, which may leave the dark areas
obscured.
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For best IR Night Vision performance:
Reset Button
Be aware of surfaces that can cause IR light to reflect back into the camera.
• Reflective (shiny) or light-colored surfaces and objects close to the camera can reflect IR light
back into the camera.
o Remove the reflective (shiny) or light-colored surfaces and objects or reposition the
camera away from these objects.
• Mounting the camera directly to light colored or shiny soffits (white aluminum, for example)
can reflect IR light back into the camera.
o Reposition the lens so the IR lights aren’t pointed at the soffit.
o Cover the reflecting surfaces with non-reflective surface (non-reflective tape, dark
paint)
o Mount the camera on a nearby wall using a mounting bracket.
Resetting the Camera
Your AVX-HD438IR camera is equipped with a reset button to return the camera to factory default
settings, if necessary. To reset your camera, power cycle the camera then push and hold the reset button
for 20 seconds. This must be performed within 4 min after the camera has been powered on or the reset
will fail. The IP address of the camera will return to 192.168.51.2.
Removing the Lens Cover
Removing the lens cover or otherwise opening the camera may damage components and void the
warranty.
Focusing the Camera Lens
The AVX-HD438IR is pre-focused at the factory and cannot be adjusted by the end user. Contact AvertX
support if your camera is out of focus.
Cleaning the Lens Cover
The Lens Cover of the AVX-HD438IR is extremely durable, but can be damaged if cleaned improperly.
To clean the lens cover:
• To clean dust or loose dirt, use compressed air.
• To clean smudges or stuck on dirt, use warm water with a few drops of dish soap and a clean
microfiber cloth.
CAUTION: Do not use solvents, paper towels, newspaper, or other rough materials to clean the
lens cover. This can scratch the lens cover and cause IR distortion.
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CONNECTING
BENCH TEST
AvertX recommends bench testing your camera(s) before installation. This will confirm that your camera
is functioning correctly before it is installed and possibly out of reach.
To bench test your camera, attach the camera network connector to your recorder and test whether or not
the camera is functioning correctly. Once the camera is connected to the recorder, test all functions to
ensure proper operation.
If the camera will not connect or is not functioning correctly, do not install and contact AvertX Support.
CONNECTING TO AN AVERTX RECORDER
This camera is set to be plug and play compatible with AvertX ProConnect recorders. When plugged into
the Power Over Ethernet Camera ports on the recorder, the cameras will automatically connect, display in
live view and begin recording at the default settings.
Plug and play discovery can take several minutes. If your camera does not automatically connect and
display, try resetting the camera
NETWORK CAMERA MANAGER
. If resetting the camera doesn’t work, please contact AvertX Support.
Network Camera Manager (NCM) is a software tool that allows you to quickly and easily connect and
configure your AvertX IP cameras. This software allows you to assign IP addresses, configure video
settings, and update firmware on multiple cameras at once.
NCM is pre-installed on all AvertX ProConnect recorders, and is also available for download at
www.avertx.com/support for installation on your personal computer or laptop.
Launch Network Camera Manager
Open the Settings menu, go to the Cameras page and click Advanced (located towards to top-middle on
the page).
Tip: The default IP address of your IP camera is 192.168.51.2.
Note: If you cannot connect to the camera you may need to change the camera’s IP address
to match your network settings.
Finding Network Devices
Click Refresh to reload the Device List.
To narrow your search by Camera Model or Network Location, use the Model Filter and Networks
dropdowns.
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Changing the IP Address
AvertX recorders will automatically apply a DHCP IP address. If you are not connecting the camera to an
AvertX recorder or DHCP network, you must set a static IP address. NCM allows you to do this in the
bottom left corner:
1. Select the applicable camera.
2. Enter the IP address, Subnet Mask, Gateway, and DNS.
3. Click Apply.
4. Wait 10 seconds and click Refresh.
CONNECTING TO THE CAMERA
Connecting in a Web Browser
1. Type the IP address of the camera in a web browser.
- OR -
Use the Network Camera Manager software and locate the camera on the list, then click Load
in the row of the desired camera.
2. Log in to the camera with the appropriate User Name and Password.
User Name and Password
IMPORTANT: AvertX cameras ship without a default password; the admin password is
required to gain access or establish a connection.
The admin user password can be set using the following methods:
1. Network Camera Manager
2. Camera Web Browser
3. AvertX ProConnect recorders will check the camera for a password once connected.
• If AvertX software does not detect a password, it will set the camera password to a
secure text string of 8-16 characters, containing at least 1 capital and 1 lower case letter,
1 number, and 1 unique character.
Connecting a Stream
AvertX IP cameras are optimized for use with AvertX ProConnect recorders, but you can also connect to
your AvertX IP cameras using third party software like VLC media player (http://www.videolan.org
To connect the camera, you may need to provide the stream URL. All AvertX IP cameras are capable of
delivering two RTSP streams over HTTP. The stream URLs are listed below:
• rtsp://<ipaddress>/h264
o H.264 Stream 1
• rtsp://<ipaddress>/h264_2
o H.264 Stream 2
).
Note: VLC will ask for the user name and password for your AvertX camera.
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LOGGING INTO THE WEB INTERFACE
2
Browse to Playback page to search video recorded to onboard storage.
The default static IP address of the camera is 192.168.51.2, and the default subnet mask is
255.255.255.0. DHCP is turned on by default. If a DHCP server is used in the network, the IP address of
your camera will be assigned dynamically.
• Browse to the login page by entering the IP address of your camera in the address bar.
• Enter the user name and password, and then click Login.
• For the first login, use the default user name: admin
• You will be prompted to change the password.
Note: The camera protects itself from illegal access by limiting the number of failed login
attempts. If login fails 7 times consecutively, the camera locks automatically for 20
minutes.
LIVE VIEW
No. Description
1 Browse to Live View page to view live video
3 Browse to Picture page to enter the picture searching interface.
4 Browse to Advanced Page
5 Change Aspect Ratio in Live View
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6 Select which stream displays in Live View
7 Click to select the third-party plug-in.
8 Enable/Disable Pixel Counter. Select an area to see pixel quantity.
9 Start/Stop Live View
10 Capture live view image and save to selected location.
11 Start/Stop Live View recording.
12 Start/Stop Digital Zoom.
13 Expand/Collapse PTZ Control / Presets panel.
14 Current user account.
15 Click to read operation instructions.
16 Exit the device interface.
PLAYBACK
This section explains how to view the recorded video files stored on the microSD card.
Notes: Playback menu can only be accessed in Internet Explorer.
You must be running Internet Explorer as admin to retrieve images or recorded video on
the microSD card.
1. Click Playback on the menu bar to enter playback interface.
2. Select the date and click Search.
3. Click to play the video files found on this date.
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The toolbar on the bottom of Playback interface can be used to control playing process.
Note: Choose the file paths locally for downloaded playback video files and pictures in Local
Configuration interface.
You can also input the time and click to locate the playback point in the Set playback time field.
You can also click to zoom out/in the progress bar.
The different colors of the video on the progress bar stand for the different video types.
PICTURE
The picture searching interface allows user to search, view, and download the pictures stored in the local
storage or network storage.
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To search for pictures:
1. Select the File Type from the dropdown list.
2. Select the Start Time and End Time.
3. Click Search to search the matched pictures.
4. Check the checkbox of the pictures and then click Download to download the selected pictures.
Note: Up to 4000 pictures can be displayed at one time.
ADVANCED
Local
Local configuration refers to the parameters of the live view, record files and captured pictures.
Live View Parameters
Set the protocol type and live view performance.
Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable.
• TCP: Ensures complete delivery of streaming data and better video quality, although the real-
time transmission will be affected.
• UDP: Provides real-time audio and video streams.
• MULTICAST: It’s recommended to select MCAST type when using the Multicast function.
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HTTP: Allows the same quality as of TCP without setting specific ports for streaming under some network
environments.
• Play Performance: Set the play performance to Shortest Delay, Balanced, Fluent or
Custom.
• Rules: It refers to the rules on your local browser, select enable or disable to display or not
display the colored marks when the motion detection is triggered.
• Display POS Information: Your camera does not support this feature.
• Image Format: Choose the image format for picture capture.
Record File Settings
Set the saving path of the recorded video files. Valid for the record files you recorded with the web
browser.
• Record File Size: Select the packed size of the manually recorded and downloaded video
files to 256M, 512M or 1G. After the selection, the maximum record file size is the value you
selected.
• Save record files to: Set the saving path for the manually recorded video files.
• Save downloaded files to: Set the saving path for the downloaded video files in playback
mode.
Picture and Clip Settings
Set the saving paths of the captured pictures and clipped video files. Valid for the pictures you capture
with the web browser.
• Save snapshots in live view to: Set the saving path of the manually captured pictures in
live view mode.
• Save snapshots when playback to: Set the saving path of the captured pictures in
playback mode.
• Save clips to: Set the saving path of the clipped video files in playback mode.
o Click Browse to change the directory for saving the clips and pictures.
o Click Open to open the set folder of clips and picture saving.
• Click Save to save the settings.
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System
System Settings
Time Settings
Configure the time synchronization and DST settings.
Select the Time Zone of your location from the drop-down menu.
To configure the NTP settings:
• Click to enable the NTP function.
• Configure the following settings:
o Server Address: IP address of NTP server.
o NTP Port: Port of NTP server.
o Interval: The time between synchronizing actions with NTP server.
Note: You can click the Test button to test the time synchronization function via NTP server.
To configure Manual Time Sync:
• Enable the manual time synchronization function. (enabled by default)
• Click the icon to select the date, time from the pop-up calendar.
Note: Check sync with computer time to synchronize the time of the device with that of the
local PC.
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DST (Daylight Savings Time)
Configure daylight savings time, if needed.
To configure DST:
1. Select the Start Time and the End Time.
2. Select the DST Bias.
3. Click Save to activate the settings.
Maintenance
Upgrade & Maintenance
Process the operations, including reboot, partly restore, restore to default, export/import the configuration
files, and upgrade the device.
Reboot: Restart the device.
Restore: Reset all the parameters, except the IP parameters and user information, to the default settings.
Default: Restore all the parameters to the factory default.
Note: Restoring the default settings will require setting the admin password again; the IP
address is also restored to the default IP address.
Device Parameters: Export the current configuration file of the camera. This operation requires the
admin password. The user will be required to create an encryption password for the exported file. The
encryption password is required when you import the file to other cameras.
Diagnose Information: Download log and system information.
Import Config. File: Configuration file is used for the batch configuration of cameras.
To import a configuration file:
1. Click Browse to select the saved configuration file.
2. Click Import and input encryption password to start importing configuration file.
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Note: The camera will need to reboot after importing configuration file.
Upgrade: Upgrade the device firmware.
• Select firmware or firmware directory to locate the upgrade file.
Firmware: Locate the exact path of the upgrade file.
Firmware Directory: Only the directory the upgrade file belongs to is required.
• Click Browse to select the local upgrade file and then click Upgrade to start remote upgrade.
Note: The upgrading process will take 1 to 10 minutes. Do not disconnect the camera during
the upgrade process; the camera will reboot automatically after upgrade.
Log
Export the camera log files.
To export log files:
1. Set the log search conditions to specify the search, including Major Type, Minor Type, Start
Time and End Time.
2. Click Search to search log files. The matched log files will be displayed on the log list interface.
3. Click Export to save the log files.
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Security
Configure the parameters, including Authentication, IP Address Filter, and Security Service.
Authentication
1. Set up authentication method for RTSP authentication and WEB authentication.
CAUTION: Digest is the recommended authentication method for data security. Be aware of the
risk if you adopt basic as the authentication method.
2. Click Save to save the settings.
IP Address Filter
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To configure IP Address Filtering:
1. Check the checkbox of Enable IP Address Filter.
2. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable.
3. Setup the IP Address Filter list.
• Add: Add an IP Address
• Modify: Modify an IP Address
• Delete: Delete an IP Address
4. Click Save to save the settings.
Security Service
To configure Illegal Login Lock:
• Check Enable Illegal Login Lock.
• Illegal Login Lock: limit the user login attempts. Login attempt from the IP address is
rejected if admin user performs 7 failed user name/password attempts (5 times for the
operator/user).
Note: If the IP address is rejected, you can try to login the device after 30 minutes.
User Management
As Administrator:
The admin user can Add, Modify or Delete user accounts, and grant them different permissions. We
highly recommend you manage the user accounts and permissions properly.
Note: Admin password is required for adding and modifying a user account.
Adding a User:
The admin user has all permissions by default and can create/modify/delete other accounts.
The admin user cannot be deleted and you can only change the admin password.
1. Click Add to add a user.
2. Input the admin Password, User Name, select Level and input Password.
3. Check or uncheck permissions for the new user.
4. Click OK to finish the user addition.
Notes: Up to 31 user accounts can be created.
Users of different levels own different default permissions.
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Modifying a User:
1. Select the user from the list and click Modify.
2. Modify the User Name, Level and Password.
3. You can check or uncheck the permissions.
4. Click OK to finish the user modification.
Deleting a User:
1. Click to select the user you want to delete and click Delete.
2. Click OK on the pop-up dialogue box to confirm the deletion.
As Operator or User:
Operator or user can modify password. Old password is required for this action.
Online Users
Lists current users who are visiting the device through the web interface.
Click Refresh to refresh the list.
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Network
Basic Settings
TCP/IP
Configure the basic network settings, including the NIC Type, IP Address, Subnet Mask, Gateway, MTU
settings and Multicast Address.
(Optional):
1. Check Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.
2. Configure the DNS server. Input the preferred DNS server, and alternate DNS server.
3. Click Save to save the above settings.
Notes: The valid value range of MTU is 1280 ~ 1500.
The Multicast sends a stream to the multicast group address and allows multiple clients
to acquire the stream at the same time by requesting a copy from the multicast group
address. Before utilizing this function, you have to enable the Multicast function of your
router.
A reboot is required for the settings to take effect.
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DDNS
Note: Registration on the DDNS server is required before configuring the DDNS settings of the
camera.
1. Check the Enable DDNS checkbox to enable this feature.
2. Select DDNS Type. Two DDNS types are selectable: DynDNS and NO-IP.
DynDNS:
1. Enter Server Address of DynDNS (e.g. members.dyndns.org).
2. In the Domain text field, enter the domain name obtained from the DynDNS website.
3. Enter the User Name and Password registered on the DynDNS website.
4. Click Save to save the settings.
NO-IP:
1. Choose the DDNS Type as NO-IP.
2. Enter the Server Address as www.noip.com
3. Enter the Domain name you registered.
4. Enter the User Name and Password.
5. Click Save and then you can view the camera with the domain name.
Note: Reboot the device to make the settings take effect.
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PPPoE
1. Check Enable PPPoE.
2. Enter User Name, Password, and Confirm password.
Note: The User Name and Password should be assigned by your ISP.
3. Click Save.
Note: A reboot is required for the settings to take effect.
Port
HTTP Port: The default port number is 80, and it can be changed to any port No. which is not occupied.
RTSP Port: The default port number is 554 and it can be from 1 to 65535.
HTTPS Port: The default port number is 443, and it can be any port which is not occupied.
Server Port: The default server port number is 8000, and it can be from 2000 to 65535.
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NAT
NAT interface allows you to configure the UPnP™ parameters. Universal Plug and Play (UPnP™) is a
networking architecture that provides compatibility among networking equipment, software and other
hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the
implementation of networks in the home and corporate environments. With the function enabled, you
don’t need to configure the port mapping for each port, and the camera is connected to the Wide Area
Network via the router.
1. Check the checkbox to enable the UPnP™ function.
Note: Only when the UPnP™ function is enabled, ports of the camera are active.
2. Choose a friendly name for the camera, or use the default name.
3. Select the port mapping mode. Manual and Auto are selectable.
Note: If you select Auto, you should enable UPnP™ function on the router.
If you select Manual, you can customize the value of the external port and complete port mapping
settings on router manually.
4. Click Save.
Multicast
The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the
stream at the same time by requesting a copy from the multicast group address.
Note: Before utilizing this function, you have to enable the Multicast function of your router.
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Advanced Settings
SNMP
1. Check Enable SNMPv1 and/or Enable SNMP v2c.
2. Configure the SNMP settings.
Note: The settings of the SNMP software should be the same as the settings you configure
here.
3. Click Save.
Note: A reboot is required for the settings to take effect.
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HTTPS
HTTPS provides authentication of the web site and its associated web server, which
protects against Man-in-the-middle attacks.
Note: HTTPS is enabled by default. If HTTPS is enabled, the camera creates an unsigned
certificate automatically.
1. Check Enable to access the camera via HTTP or HTTPS protocol.
2. Check Enable HTTPS Browsing to access the camera only via HTTPS protocol.
QoS
QoS (Quality of Service) can help resolve network delay and network congestion by defining the data
priority.
1. Configure the QoS settings, including Video/Audio DSCP, Event/Alarm DSCP and
Management DSCP.
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Notes: DSCP refers to the Differentiated Service Code Point; and the DSCP value is used in
the IP header to indicate the priority of the data.
The valid value range of the DSCP is 0 to 63. The bigger the DSCP value is, the higher
the priority is.
2. Click Save.
Note: A reboot is required for the settings to take effect.
802.1x
The IEEE 802.1X standard is supported by the network cameras, and when the feature is enabled, the
camera data is secured and user authentication is needed when connecting the camera to the network
protected by the IEEE 802.1X.
Note: The authentication server must be configured. Please apply and register a user name
and password for 802.1X in the server.
1. Check the Enable IEEE 802.1X checkbox to enable the feature.
2. Configure the 802.1X settings, including Protocol, EAPOL Version, User Name, Password and
Confirm.
Note: The EAPOL version must be identical with that of the router or the switch.
3. Enter the User Name and Password to access the server.
4. Click Save to finish the settings.
Note: A reboot is required for the settings to take effect.
Integration Protocol
Displays ONVIF version
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Network Service
In Network Service, you can control the use of the listed protocols and services the device offers. You are
recommended to disable unused protocol or service for network safety concern.
SDK Service and Enhanced SDK Service:
If you want to add the device to the client software, you should Enable SDK Service or Enable
Enhanced SDK Service.
TLS (Transport Layer Security):
The device offers TLS 1.1 and TLS 1.2. Enable one or more protocol versions according to your need.
HTTP Listening
Alarm information can be sent to destination IP or Host via HTTP protocol.
Note: HTTP data transmission should be supported by the destination IP or Host.
1. Input destination IP or host name, URL, and port number.
2. Click Test to see if the service is available.
3. Click Save to save settings.
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Video/Audio
Video
Configure parameters for the main and sub video streams.
Select the Stream Type:
Supported stream types are listed in the drop-down:
• Main stream is used for recording motion events and live view with good bandwidth.
• Sub-stream is used for continuous recording and live view.
Customize the following parameters for the selected stream type:
Resolution: Select the resolution of the video output.
Bitrate Type: Select the bitrate type to constant or variable.
Video Quality: When bitrate type is selected as Variable, 6 levels of video quality are selectable.
Note: Increasing Video Quality increases bitrate.
Frame Rate: Set the frame rate.
Max. Bitrate: Set the max. bitrate from 32 to 16384 Kbps. The higher value corresponds to the higher
video quality and increased bandwidth use.
Max. Average Bitrate: When you set a maximum bitrate, its corresponding recommended maximum
average bitrate will be shown in the Max. Average Bitrate box.
Video Encoding: The camera supports multiple video encodings types, such as H.264, H.264+, H.265,
and H.265+. H.265 is a new encoding technology which reduces the transmission bitrate under the same
resolution, frame rate and image quality compared with H.264.
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H.264+ / H.265+:
• H.264+: If you set the main stream as the stream type, and H.264 as the video encoding, you
can see H.264+ available. H.264+ is an improved compression coding technology based on
H.264. By enabling H.264+, users can estimate the HDD consumption by its maximum
average bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same
maximum bitrate in most scenes.
• H.265+: If you set the main stream as the stream type, and H.265 as the video encoding, you
can see H.265+ available. H.265+ is an improved compression coding technology based on
H.265. By enabling H.265+, users can estimate the HDD consumption by its maximum
average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same
maximum bitrate in most scenes.
Profile: When you select H.264 or H.265 as video encoding, you can set the profile.
I Frame Interval: Set I Frame Interval from 1 to 400.
Scalable Video Coding (SVC): is an extension of the H.264/AVC and H.265 standard.
• Select OFF/ON to disable/enable the SVC function.
• Select Auto and the device will automatically extract frames from the original video when the
network bandwidth is insufficient.
Note: AvertX does not recommend enabling SVC.
Note: The camera will require a reboot to turn H.264+/H.265+ ON or OFF.
IMPORTANT: AvertX ProConnect recorders do not currently support H.265/H.265+ video
encoding.
Notes: Upgrade your video player to the latest version if live view or playback does not work
properly due to compatibility.
With H.264+/H.265+ enabled, the parameters such as profile, I frame interval, video
quality, and SVC are greyed out.
With H.264+/H.265+ enabled, some functions are not supported.
H.264+/H.265+ can spontaneously adjust the bitrate distribution according the
requirements of the actual scene in order to realize the set maximum average bitrate in
the long term. The camera needs at least 24 hours to adapt to a fixed monitoring scene.
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Image
Display Settings
Configure the image adjustment, exposure settings, day/night switch, backlight settings, white balance,
image enhancement, video adjustment, and other parameters in display settings, OSD settings, and
privacy mask.
Scheduled Image Settings
Scheduled image settings provide the ability to set the camera parameters for day and night separately,
providing the ability for optimal image quality in day and night settings.
Click the calendar icon to select the start time and the end time of the switch.
Note: The start time and end time refer to the valid time for day mode.
• The time period can start and end on two days in a row.
• For example, if you set start time as 10:00 and end time as 1:00, the day mode will be
activated at 10 o'clock in the morning and stopped at 1 o'clock early in the next morning.
Common: parameters applicable to the day and night mode.
Day: parameters applicable to day mode only.
Night: parameters applicable to night mode only.
Settings save automatically.
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Image Adjustment
Item
Description
Brightness
Set the degree of brightness of images.
Saturation
Set the intensity of color in the image.
Contrast
Set the degree of difference between the blackest pixel and the whitest
Sharpness
Contrast of boundaries of objects in an image.
Digital Noise
Reduction
Reduce the noise of images. The function may cause image blurring.
Brightness describes brightness of the image, which ranges from 1 to 100.
Contrast describes the contrast of the image, which ranges from 1 to 100.
Saturation describes the intensity of the image color, which ranges from 1 to 100.
Sharpness describes the edge contrast of the image, which ranges from 1 to 100.
pixel.
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Exposure Settings
Manual is the only available setting.
Exposure Time refers to the electronic shutter time, which ranges from 1 to 1/100,000s. Adjust it
according to the actual luminance condition.
Day/Night Switch
Select the Day/Night Switch mode according to different surveillance demand.
• Day, Night, Auto, Scheduled-Switch are the available options.
• Day: The camera provides high-quality color images using the existing light.
• Night: The camera provides high-quality black and white images using the existing light.
• Auto: The camera outputs the optimum images according to the light condition. In this mode,
the camera can switch between night mode and day mode automatically.
• Scheduled-Switch: Set the start time and the end time to define the duration for day/night
mode.
Sensitivity ranges from 0 to 7, the higher the value is, the easier the mode switches.
Filtering Time refers to the interval time between the day/night switch. You can set it from 5s to 120s.
Smart Supplement Light: Set the supplement light as On + Auto, On + Manual, or OFF.
• Auto - Supplement light changes according to the actual luminance.
o e.g., if the current scene is bright enough, then the supplement light adjusts itself to
lower power; and if the scene is not bright enough, the light adjusts itself to higher
power.
• Manual - Adjust the supplement light by adjusting the distance.
o Lower value indicates the object is closer to the camera; the value increases as the
object distance increases.
Note: Smart Supplement Light is also known as Adaptive IR Technology.
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Backlight Settings
BLC Area: An object against strong backlight will be too dark to be seen clearly. BLC adjusts light around
the object to improve visibility. OFF, Up, Down, Left, Right, Center, Auto, and Custom are available
options.
Note: BLC Custom mode allows the user to draw a BLC area of interest.
WDR: Wide Dynamic Range should be used when the scene contains a mix of bright and dark areas.
HLC: High Light Compression should be used when the scene contains bright lights affecting the image
quality.
White Balance
White balance is the process of offsetting unnatural color cast in images under different color
temperatures so as to output images that best suit human eyes.
Image Enhancement
Digital Noise Reduction: DNR reduces the noise in the video stream. OFF, Normal and Expert are the
available options.
• Normal Mode: 0 to 100
• Expert Mode:
o Space DNR level: 0 – 100
o Time DNR level: 0 – 100
Defog Mode: Enable the defog function when the environment is foggy and the image is misty. The
camera will enhance subtle details to improve overall image quality.
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Video Adjustment
Mirror: It mirrors the image so you can see it inversed. Left/Right, Up/Down, Center, and OFF are
selectable.
Scene Mode: Choose the scene as indoor or outdoor according to the real environment.
Video Standard: 50 Hz and 60 Hz are the available options. NTSC (60HZ) is the default mode.
Note: NTSC is the Video Standard in North and South America.
OSD Settings
Customize the camera name, time/date format, display mode, and OSD size displayed in live view.
To configure OSD settings:
• Check the applicable checkbox to display the camera name, date or week.
• Edit the camera name in the text field of Camera Name.
• Select from the drop-down list to set the time format and date format.
• Select from the drop-down list to set the time format, date format, display mode, OSD size
and OSD color.
To configure the text overlay settings:
• Check the checkbox in front of the textbox to enable the on-screen display.
• Input the characters in the textbox.
Note: Up to 4 text overlays are configurable.
• Adjust the position and alignment of text frames.
o Left align, right align and custom are selectable.
Select custom to use the mouse to click and drag text frames in the live view
window to adjust their positions.
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Note: The alignment adjustment is only applicable to Text Overlay items.
Privacy Mask
Privacy mask enables you to cover certain areas on the live video to prevent certain spots in the
surveillance area from being viewed and recorded. Privacy mask areas are used to protect privacy, for
example, covering the keypad of an ATM machine, or the entry to fitting rooms.
To configure privacy masks:
1. Check the checkbox of Enable Privacy Mask.
2. Click Draw Area.
3. Click and drag the mouse in the live video window to draw the mask area.
Note: Draw up to 4 areas on the same image.
4. Click Stop Drawing to finish drawing.
5. Click Save.
Clear All to clear all of the areas.
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Event
Motion Detection
Motion detection detects moving objects in the defined areas. In order to detect the moving objects
accurately and reduce the false alarm rate, normal configuration and expert configuration are
available for varied motion detection environments.
To configure Normal motion detection:
1. Check Enable Motion Detection.
2. Check Enable Dynamic Analysis for Motion if you want to mark the detected objects with green
rectangles.
3. Click Draw Area.
4. Click and drag the mouse on the live video to draw a motion detection area.
5. Click Stop Drawing to finish drawing one area.
• (Optional) Click Clear All to clear all detection areas.
• (Optional) Move the slider or type a number in the text box to set the detection sensitivity
level.
o 0 – no detection; 100 – Maximum sensitivity
6. Click Save.
Expert motion detection
Expert motion detection is primarily used to configure the sensitivity and proportion of object on each area
for different day/night switch.
1. Draw the detection area.
2. Select OFF for Scheduled Image Settings.
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3. Select the Area by number.
4. Adjust the sensitivity and percentage of an object in the motion detection area.
5. Set the arming schedule and linkage method as in the normal configuration mode.
6. Click Save to save the settings.
Auto-Switch
1. Draw the detection area as in the normal configuration mode.
2. Select Auto-Switch for Scheduled Image Settings.
3. Select the Area by number.
4. Adjust the Sensitivity and Percentage of an object in the motion detection area for day and night
independently.
5. Set the arming schedule and linkage method as in the normal configuration mode.
6. Click Save to save the settings.
Scheduled-Switch
1. Draw the detection area as in the normal configuration mode.
2. Select Scheduled-Switch for Scheduled Image Settings.
3. Select the Start time and the End time for the day/night switch.
4. Select the Area by number.
5. Adjust the Sensitivity and Percentage of an object in the motion detection area for day and night
independently.
6. Set the arming schedule and linkage method as in the normal configuration mode.
7. Click Save to save the settings.
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Set the Arming Schedule for Motion Detection:
To configure the Motion Detection Schedule:
1. Click on the time bar and drag the mouse to select the time period.
Note: Click on the selected time period, you can adjust the time period to the desired time by
either moving the time bar or input the exact time period.
• (Optional) Click Delete to delete the current arming schedule.
2. Move the mouse to the end of each day, a copy dialogue box pops up, and you can copy the
current settings to other days.
3. Click Save to save the settings.
Note: The time of each period can’t be overlapped. 8 periods can be configured for each day.
Set the Linkage Method for Motion Detection:
Note: This camera model does not support email or surveillance center notification.
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To configure Linkage Method for Motion Detection:
• Check Upload to FTP/Memory Card/NAS to capture images and/or record video when
motion is detected and upload the output to the on-board storage.
o Requires microSD card installed in camera. (Not Included)
Note: Refer to Storage > Schedule Settings & Storage > Storage Management sections of
this manual to configure microSD card storage.
Storage
Schedule Settings
Record Schedule
This camera includes an integrated microSD™ card slot that can be used to record video. The card slot is
compatible with a microSD™ card up to 128GB. This section is used to define when video should be
recorded to the microSD™ card.
To configure record schedule:
1. Check Enable to enable scheduled recording.
2. Click Advanced to set the camera record parameters.
3. Select the record type, and click-and-drag the mouse on the time bar to set the record schedule.
4. Click Save to save the settings.
Pre-record: length of time set to start recording before the scheduled time or the event. The Pre-record
time can be configured as No Pre-record, 5s, 10s, 15s, 20s, 25s, 30s or not limited.
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• Example: If motion is detected and triggers recording at 10:00, and the pre-record time is set
as 5 seconds, the camera starts to record at 9:59:55.
Post-record: length of time set to record after the end of event. The Post-record time can be configured
as 5s, 10s, 30s, 1 min, 2 min, 5 min or 10 min.
• Example: If a motion event ends at 11:00, and the post-record time is set as 5 seconds, the
camera records until 11:00:05.
Stream Type: Select the stream type for recording.
Record Type: The record type can be Continuous or Motion.
Continuous: Video will be recorded automatically according to the time of the schedule.
Record Triggered by Motion Detection: Video will be recorded when the motion is detected.
Note: Motion detection area must be enabled and configured for this function.
Capture Schedule
This camera includes an integrated microSD™ card slot that can be used to record images. The card slot
is compatible with a microSD™ card up to 128GB. This section is used to define when images should be
saved to the microSD card.
To configure the capture schedule:
1. Click on the time bar and drag the mouse to select the time period.
Note: Click on the selected time period, you can adjust the time period to the desired time by
either moving the time bar or input the exact time period.
• (Optional) Click Delete All to delete all schedules.
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2. Move the mouse to the end of each day, a copy dialogue box pops up, and you can copy the
current settings to other days.
3. Click Save to save the settings.
Capture Parameters
1. Check Enable Timing Snapshot.
2. Select the quality and capture interval.
• Quality: Low, Medium, High
• Interval: length of time between images
3. Check Enable Event-Triggered Snapshot.
4. Select the quality, capture interval, and capture number.
• Quality: Low, Medium, High
• Interval: length of time between images
• Capture Number: Quantity of images to capture
5. Click Save to save the settings.
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Storage Management
View the capacity, free space, status, type, formatting type, and property of the disk.
Note: The camera must be powered off when installing the microSD card.
If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk and click
Format to start initializing the disk. When the initialization completes, the status of disk will become
Normal.
1. Define the quota for record and pictures:
• Input the quota percentage for picture and for record.
2. Click Save and refresh the browser page to activate the settings.
Note: This camera model does not support writing to network hard drives.
Recommended MicroSD Card Specifications:
• Storage Capacity: Up to 128GB
• Read speed: 100 MB/s
• Write speed: 60 MB/s +
• Speed Class rating: Class 10 / UHS Class 3
IMPORTANT: Video recorded to the microSD card cannot be accessed through AvertX
software. Video recorded to the microSD card must be accessed and
downloaded directly from the camera’s web interface.
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Are any parts of this manual incomplete or unclear? Please let us know! Contact us at
support@avertx.com
with your comments.
www.avertx.com
1-855-2AVERTX
© 2019 AvertX
All rights reserved. No part of this publication may be reproduced by any means without written
permission from AvertX. The information in this publication is believed to be accurate in all respects.
However, AvertX cannot assume responsibility for any consequences resulting from the use thereof. The
information contained herein is subject to change without notice. Revisions or new editions to this
publication may be issued to incorporate such changes.
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