Avertx HD428 User Manual
HD428
Night Vision HD Indoor/Outdoor IP
Mini Bullet Camera
User Manual
HD428: Night Vision HD Indoor/Outdoor IP Bullet
Operations Manual
Manual Edition 36775AA – August 2018
©2018, AvertX
All Rights Reserved
No part of this document may be reproduced by any m eans, electronic or
mechanical, for any purpose, except as expressed in the Software License
Agreement. AVERTX shall not be liable for technical or editorial errors or
omissions contained herein. The information in this document is subject to
change without notice.
The information in this publication is provided “as is” without warranty of any
kind. The entire risk arising out of the use of this information remains with
recipient. In no event shall AVERTX be liable for any direct, consequential,
incidental, special, punitive, or other dam ages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss
of business information), even if AVERTX has been advised of the possibility
of such dam ages or whether in an action, contract or tort, including
negligence.
This software and documentation are copyrighted. All other rights, including
ownership of the software, are reserved to AvertX. AVERTX, and AvertX,
are registered trademarks of AVERTX in the United States and elsewhere;
Windows is a registered trademark of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the
respective owners.
The following words and symbols mark special messages throughout this
guide:
WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.
AVERTX
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended
by the appliance manufacturer as they may cause hazards,
damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or
improperly supported location. Improperly installed product
may fall, causing serious injury to a child or adult, and dam age
to the product. Use only with a mounting device recommended
by the manufacturer, or sold with the product. To insure proper
mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Powe r sour ce
This product should be operated only from the type of power
source indicated on the marking label.
IMPORTANT SAFEGUARDS
1. Read Instructions
Read all of the safety and operating instructions before using
the product.
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Precautions
REGULATION
Operating
• Before using, make sure power supply and others are properly
connected.
• While operating, if any abnormal condition or malfunction is
observed, stop using the cam era im mediately and then contact
AvertX Custom er Support.
Handling
• Do not disassemble or tamper with parts inside the camera.
• Do not drop or subject the camera to shock and vibration as
this can damage cam era.
• Care must be taken when you clean the clear lens cover.
Scratches and dust will ruin the image quality of your cam era.
Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is
dirty. In case the dirt is hard to remove, use a mild detergent
and wipe the camera gently.
Installation and Stor age
• Do not install the camera in areas of extreme temperatures in
excess of the allowable range. (-35°F~ 122°F / -37°C ~ 50°C)
• Avoid installing in humid or dusty places. The relative humidity
must be below 90%.
• Avoid installing in places where radiation is present.
• Avoid installing in places where there are strong magnetic
fields and electric signals.
• Avoid installing in places where the camera would be subject
to strong vibrations.
• Never face the cam era toward the sun. Do not aim at bright
objects. Whether the cam era is in use or not, never aim it at
the sun or other extremely bright objects. Otherwise the
camera may be damaged.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device m ay not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This sym bol on the product or on its packaging indicates tha t this
product shall not be treated as household waste in accordance with
Directive 2002/96/EC. Instead it shall be handed over to the applicable
collection point for the recycling of electrical and electronic equipment.
By proper waste handling of this product you ensure that it has no
negative consequences for the environment and human health, which
could otherwise be caused if this product is thrown into the garbage bin.
The recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please
contact your local city office, your household waste disposal service or
the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers,
assuring that any potential trace contamination levels of restricted
substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.
WARNING
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE
ENCLOSURE.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
.
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CAUT ION
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TABLE OF CONTENTS
TABLE OF CONTENTS ............................................................................................................................................................................................................................................ 5
INTRODUCTION......................................................................................................................................................................................................................................................... 8
Overview ............................................................................................................................................................................................................................................ 8
Camera Default Settings ......................................................................................................................................................................................................... 8
Product Features ...................................................................................................................................................................................................................... 8
ONE: GETT ING STARTED ...................................................................................................................................................................................................................................... 9
Box Contents..................................................................................................................................................................................................................................... 9
Camera Overview............................................................................................................................................................................................................................. 9
Camera Diagram ...................................................................................................................................................................................................................... 9
Dimensions.............................................................................................................................................................................................................................. 10
Connections ............................................................................................................................................................................................................................ 10
Weather Resistant Cable Connector...........................................................................................................................................................................11
TWO: CONNECTING...............................................................................................................................................................................................................................................12
Bench test........................................................................................................................................................................................................................................ 12
AvertX Camera Finder ........................................................................................................................................................................................................... 12
Finding IP Cameras .......................................................................................................................................................................................................12
Accessing the Camera ..................................................................................................................................................................................................12
Changing the IP Address ..............................................................................................................................................................................................12
THREE: SETUP AND CONFIGURATION ...........................................................................................................................................................................................................13
Installing the camera...................................................................................................................................................................................................................... 13
Ceiling and Wall Installation.................................................................................................................................................................................................. 13
Considerations for Infrared (IR) Lights........................................................................................................................................................................14
Resetting the Camera............................................................................................................................................................................................................ 14
Removing the Lens Cover .................................................................................................................................................................................................... 15
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Focusing the Camera Lens................................................................................................................................................................................................... 15
Cleaning the Lens Cover....................................................................................................................................................................................................... 15
To clean the lens cover: ................................................................................................................................................................................................15
Connecting to the Camera ............................................................................................................................................................................................................ 16
Connecting in a Web Browser.............................................................................................................................................................................................. 16
Default Username and Password ................................................................................................................................................................................16
Administrator/User Privileges ............................................................................................................................................................................................... 16
Connecting a Stream ............................................................................................................................................................................................................. 16
Preparation ...................................................................................................................................................................................................................................... 17
Logging Into the Web Interface .................................................................................................................................................................................................... 18
Introduction to the Web Interface................................................................................................................................................................................................. 18
Initial Configuration ........................................................................................................................................................................................................................ 18
FOUR: CONFIGURING SET TINGS ......................................................................................................................................................................................................................20
Network Configuration ................................................................................................................................................................................................................... 20
TCP/IP...................................................................................................................................................................................................................................... 20
IPv4...................................................................................................................................................................................................................................20
Port ........................................................................................................................................................................................................................................... 21
DDNS ....................................................................................................................................................................................................................................... 22
FTP ........................................................................................................................................................................................................................................... 22
E-Mail ....................................................................................................................................................................................................................................... 23
Port Mapping ........................................................................................................................................................................................................................... 23
Video Configuration........................................................................................................................................................................................................................ 24
Video Configuration................................................................................................................................................................................................................ 24
Configuring Capture ............................................................................................................................................................................................................... 24
Image Configuration....................................................................................................................................................................................................................... 25
Image Enhancement......................................................................................................................................................................................................25
Exposure..........................................................................................................................................................................................................................26
Smart Illumination...........................................................................................................................................................................................................28
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White Balance .................................................................................................................................................................................................................28
Defog ................................................................................................................................................................................................................................29
OSD Settings .......................................................................................................................................................................................................................... 30
Privacy Mask ........................................................................................................................................................................................................................... 31
Alarm Configuration ....................................................................................................................................................................................................................... 32
Configuring Motion Detection Alarm ................................................................................................................................................................................... 32
Configuring Tampering Alarm .............................................................................................................................................................................................. 34
Security ............................................................................................................................................................................................................................................ 35
User Management.................................................................................................................................................................................................................. 35
Setting Secure Data Transmission ...................................................................................................................................................................................... 35
HTTPS..............................................................................................................................................................................................................................35
Video Watermark.................................................................................................................................................................................................................... 36
System ............................................................................................................................................................................................................................................. 36
Setting the System Time ....................................................................................................................................................................................................... 36
Viewing Device Status ........................................................................................................................................................................................................... 37
Upgrading the Device ............................................................................................................................................................................................................ 37
Restarting the System ........................................................................................................................................................................................................... 38
Importing and Exporting System Configuration File ......................................................................................................................................................... 38
FIVE: LIVE VIEW......................................................................................................................................................................................................................................................39
Live View Toolbar ........................................................................................................................................................................................................................... 39
APPENDIX A GLOSSARY .....................................................................................................................................................................................................................................40
APPENDIX B FAQ ...................................................................................................................................................................................................................................................41
APPENDIX C: SPECIFIC ATIONS .........................................................................................................................................................................................................................42
Camera Specifications................................................................................................................................................................................................................... 42
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INTRODUCTION
IP Address
192.168.0.250
Username
admin
Password
1234
Management Port
80
Streaming Port
554
OVERVIEW
The HD428 Night Vision HD Indoor/Outdoor IP camera is capable of
providing real time streaming video with sm ooth image quality. The
HD428 offers dual streaming and can be used in a variety of
installations including shops, stores, banks, factories and for building
surveillance.
With Power over Ethernet (PoE), the need for separate power lines is
eliminated and cabling and installation costs can be significantly
reduced. The light weight and small size allow for quick and simple
installation on either the ceiling or wal ls of structures or vehicles.
The HD428 is equipped with Spectrum Vision Wide Dynamic Range,
which makes it possible to identify details even in lighting conditions
with severe shadows or backlighting, and the IR LEDs make it a perfect
camera for dark areas and nighttime surveillance.
Camera Default Settings
Product Features
• Progressive Scan CMOS Sensor
• 4K Resolution
• Integrated Heater
• H.264 Enhanced Codec
• Dual Streaming
• Multi-Language Support
• Tampering Alarm
• Spectrum Vision Wide Dynamic Range (WD R)
• Motion Detection
• Privacy Masks
• Smart Picture Quality / 3D Noise Reduction
• Network Failure Detection
• True Day/Night (ICR)
• IR LED Module (working distance up to 100’)
• Weatherproof (IP67 Outdoor Rated)
• ONVIF Support
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(RTSP)
ONE: GETTING
HD428 Camera
Self-Tapping
Plastic Anchors
Quick Star t Guide
IP66 Cable
1
Reset button
Restore camera settings to default
2
Lock Nut
To adjust angle, loosen lock nut.
3
Adjustment
To adjust angle or rotate cam era body,
1
2
3
CAMERA OVERVIEW
STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed
here. If any item is missing or has defects, DO NOT install or operate
the product and contact your dealer for assistance.
Mounting Screws
Connector
(includes extra)
Before installing or connecting the bullet camera, please refer to this
section and com plete preparations for cam era setup and all switch
settings.
Camera Diagram
settings. For more information see
Resetting the Camera
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Screws
loosen screws.
Dimensions
Connections
Length – 7.5” (191 mm)
Width – 2.9” (73 mm)
Height – 2.8” (71 mm)
The HD428 cameras use Power over Ethernet (PoE). The only
connection on the camera is the RJ45 Ethernet dongle located on the
rear of the camera. Connect one end of the Ethernet cable to the
dongle, and connect the other end to the recorder, or to a PoE switch.
• Protect the network cable connection from water damage by
running the cord inside a wall or ceiling, or through conduit.
• If passing the cord through a wall or ceiling, drill a 7/8” hole.
• For outdoor installations, seal any holes in the wall or ceiling with
silicone caulk to protect against water intrusion.
AvertX recomm ends using Category 5 Ethernet cable to connect the
camera to your network. For the best transmission quality, the cable
length should not exceed 328 feet (100 meters).
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Weather Resistant Cable Connector
Thread Lock Ca p
Silicone Seal Ring
RJ45 Enclosure
Small Silicone “O”
This camera features an IP66-rated weather resistant connector. For
unprotected outdoor connections, screw the connector on the included
Ethernet camera cable onto the camera dongle. If your installation
location does not require a water-resistant connection, loosen and slide
the connector back on the cable until it’s out of the way.
This camera features an IP66-rated waterproof cable connector for
unprotected outdoor connections. You do not need to re-terminate
the cable to use the waterproof cable connector.
Included Pieces:
To Install the weather resistant cable connector, follow these steps:
1. Slide all pieces of the waterproof cable connector over the cable
plug in this order:
• Thread Lock Cap
• Flexible silicone seal ring. You will need to stretch the silicone
seal over the RJ-45 plug.
TIP: Insert the flexible silicone seal ring onto the tip of a pair of
needle nose pliers and stretch the seal over the RJ45 plug
• RJ45 Enclosure
Ring
2. Stretch the small silicone “O” ring onto the camera dongle
3. Connect the camera cable to the plug on the dongle. Screw the
RJ45 Enclosure into the dongle.
4. Insert the flexible silicone seal into the “crown” section of the large
plastic ring
5. Screw the small plastic ring into the large plastic ring
TIP: To remove the RJ45 enclosure from the camera cable,
tape down the locking tab on the RJ45 plug with electrical
or office tape.
CAUTION: Do not attempt to disconnect the camera connection
without loosening the sm aller thread lock cap. Do not force.
Forcing the assembly will break the camera dongle and will
void camera warranty.
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TWO: CONNECTING
BENCH TEST
AvertX recomm ends that you perform a bench test of your camera
before installation. This will confirm that your cam era is functioning
correctly and familiarize yourself with the functions before it is installed
and possibly out of reach.
To bench test your camera, attach the camera network connector to
your recorder and test whether or not the camera is functioning
correctly. Once the camera is connected to the recorder, test all
functions (especially Auto Focus, Zoom, IR Night Vision) to ensure
proper operation.
If the camera will not connect or is not functioning correctly, do not
install and contact AvertX Support.
AvertX Camera Finder
The Camera Finder application is available to download at avertx.com.
Finding IP Cameras
1. Open the folder where you downloaded Camera Finder.
2. Click Camera Finder.
3. Click Device Search on the Device Search window.
Tip The default IP address of your IP camera is 192.168.0.250
Note If you cannot connect to the camera you may need to change
the camera’s IP address to m atch your network settings.
Accessing the Camera
You can view live video and access the cam era configuration by
accessing the camera in an internet browser.
1. Right-click the desired network device and select Browse.
2. Type the default username and password in the login window to
access the video server using your internet browser.
Changing the IP Address
If you are not directly connecting to an AvertX HDIP recorder, you must
manually change the IP address. Change the IP address to a number in
the same subnet as your existing network or to the recommended
network settings for your network.
1. Right-click the desired network device and then click Network
Setup.
2. Select the Static IP option.
3. Enter the new IP Address, Gateway, Netmask, and DNS for
camera.
The Mighty Squirrel Controller
4. If a Windows Security Alert window opens, click Unblock to allow
the IP utility to access your network.
5. Click Device Search again to find all connected IP devices.
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THREE: SETUP AND
Mounting Bracket Base
Screw
Twist
Screw
Screw
Screw
Twist
CONFIGURATION
INSTALLING THE CAMERA
Note: Before installing this camera, please refer to the Quick Start
Guide included in the camera box.
The camera can be installed directly onto the wall or ceiling. Be sure
that the structure is strong enough to support the camera.
Ceiling and Wall Installation
Bullet cameras are suitable for mounting on either a wall or ceiling.
1. Use the included mounting template to pre-drill holes for the
mounting screws and, if passing the cable through the ceiling or
wall, drill a ¾” hole.
2. Connect the Ethernet cable from ceiling or wall to the dongle on the
camera.
• Protect the network cable connection from water damage
by running the cord inside a wall or ceiling, or through
conduit
Tighten the locknut to secure your camera.
6. Use a Phillips screwdriver to loosen the screw on the side of the
bracket mount.
7. Adjust the position of your camera to the im age you want.
8. Tighten the screws to secure your camera.
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• For outdoor installations, seal any holes in the wall or
ceiling with silicone caulk to protect against water
intrusion.
3. Loosen the adjustments screws and locknut on the camera bracket
mount. Aim the cam era down to access screw holes
4. Affix the camera base to the ceiling or wall with the included
screws. When mounting on an unprotected outside wall, the cable
notch should be positioned downward.
5. Adjust the position of your camera. Be careful not to damage the
cable when moving the cam era.
Note HD428 cameras are equipped with a seal inside the housing
to prevent moisture from entering. If you have any concerns
about moisture entering the housing or wall through the cable
egress, AvertX recomm ends sealing the opening at the wall
and at the base of the camera with silicone caulking.
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