Avertx HD420 User Manual

HD420

Night Vision HD Indoor/Outdoor IP Mini Bullet Camera

User Manual

HD420: Night Vision HD Indoor/Outdoor IP Bullet Operations Manual Manual Edition 35156AA – Au gust 201 6 ©2016, AvertX All Rights Reserved No part of this document may be reproduced by any means, electronic or

mechanical, for any purpose, except as expressed in the Software License Agreement. AVERTX shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall AVERTX be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business prof it s, bus ine ss inte rrupt io n or loss of business information), even if AVERTX has been advised of the po ssibil it y of such damages or whether in an action, contract or tort, including negligence.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to AvertX. AVERTX, and AvertX, are registered trademarks of AVERTX in the United States and elsewhere; Windows is a registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

AVERTX

2. Retain Instructions Save these instructions for future reference.

3. Attachments / Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage product and void warranty.

4. Installation Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed product may fall, causing serious injury to a child or adult, and damage to the product. Use only with a mounting device recommended by the manufacturer, or sold with the product. To insure proper mounting, follow the manufacturer's instructions and use only mounting accessories recommended by manufacturer.

5. Power source This product should be operated only from the type of power source indicated on the marking label.

IMPORTANT SAF EGUARDS

1. Read Instructions Read all of the safety and operating instructions before using the product.

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Precautions

REGULATION

Operating

• Before using, make sure power supply and oth er s are properly connected.

• While operating, if any abnormal condition or malfunction is observed, stop using the camera immediately and then contact AvertX Customer Support.

Handling

• Do not disassemble or tamper with parts ins ide the ca mera.

• Do not drop or subject the camera to shock and vibration as

this can damage camera.

• Do not block the cooling holes on the bracket. T his ca mera h as a cooling fan inside the housing. Blocking the cooling holes will cause heat to build up and cause malfunction.

• Care must be taken when you clean the clear lens cover. Scratches and dust will ruin the image quality of your camera. Do not use strong or abrasive detergents when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

Installation and Storage

• Do not install the camera in areas of extreme temperatures in excess of the allowable range. (-35°F~ 122°F / -37°C ~ 50°C)

• Avoid installing in humid or dusty places. The relative humidity must be below 90%.

• Avoid installing in places where radiation is present.

• Avoid installing in places where there are strong magnetic

fields and electric signals.

• Avoid installing in places where the camera would be subject to strong vibrations.

• Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera may be damaged.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer en ce received, including interference that may cause undesired operation.

This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be hand ed over t o the appl ica ble collection point for the recycling of electric al and ele ctron ic e quip ment . By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health, which could otherwise be caused if this product is thrown into the garbage bin. The recycling of materials will help to conserve natural resources.

For more details information about recy cl ing of this prod uct, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002/95/EC, or are exempted due to their application.

WARNING

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

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CAUTION

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TABLE OF CONTENTS ................................................................................................................................................................................................................... 5

INTRODUCTION .............................................................................................................................................................................................................................. 9

Overview .................................................................................................................................................................................................................. 9

Camera Default Settings ................................................................................................................................................................................... 9

Product Features ............................................................................................................................................................................................... 9

ONE: GETTING STARTED ........................................................................................................................................................................................................... 10

Box Contents .......................................................................................................................................................................................................... 10

Camera Overview ................................................................................................................................................................................................... 10

Camera Diagram ............................................................................................................................................................................................. 10

Dimensions ...................................................................................................................................................................................................... 11

Connections .................................................................................................................................................................................................... 11

Weather Resistant Cable Connector ........................................................................................................................................................ 12

TWO: CONNECTING ..................................................................................................................................................................................................................... 13

Bench test............................................................................................................................................................................................................... 13

AvertX Camera Finder ..................................................................................................................................................................................... 13

Finding IP Cameras.................................................................................................................................................................................. 13

Accessing the Camera ............................................................................................................................................................................. 13

Changing the IP Address ......................................................................................................................................................................... 13

THREE: SETUP AND CONFIGURATION ..................................................................................................................................................................................... 14

Installing the camera .............................................................................................................................................................................................. 14

Ceiling and Wall Installation ............................................................................................................................................................................ 14

Considerations for Infrared (IR) Lights ..................................................................................................................................................... 15

Resetting the Camera ..................................................................................................................................................................................... 15

MicroSD Card .................................................................................................................................................................................................. 15

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Removing the Lens Cover ............................................................................................................................................................................... 16

Focusing the Camera Lens ............................................................................................................................................................................. 16

Cleaning the Lens Cover ................................................................................................................................................................................. 16

To clean the lens cover: ........................................................................................................................................................................... 16

Connecting to the Camera ...................................................................................................................................................................................... 17

Connecting in a Web Browser ......................................................................................................................................................................... 17

Default Username and Password ............................................................................................................................................................. 17

Administrator/User Privileges .......................................................................................................................................................................... 17

Connecting a Stream ....................................................................................................................................................................................... 17

Preparation ............................................................................................................................................................................................................. 18

Logging Into the Web Interface............................................................................................................................................................................... 19

Introduction to the Web Interface ............................................................................................................................................................................ 19

Initial Configuration ................................................................................................................................................................................................. 19

FOUR: CONFIGURING SETTINGS ............................................................................................................................................................................................... 21

Network Configuration ............................................................................................................................................................................................ 21

TCP/IP ............................................................................................................................................................................................................. 21

IPv4 .......................................................................................................................................................................................................... 21

Port .................................................................................................................................................................................................................. 22

DDNS .............................................................................................................................................................................................................. 23

FTP ................................................................................................................................................................................................................. 23

E-Mail .............................................................................................................................................................................................................. 24

Port Mapping ................................................................................................................................................................................................... 24

Video Configuration ................................................................................................................................................................................................ 25

Configuring Capture ........................................................................................................................................................................................ 25

Image Configuration ............................................................................................................................................................................................... 26

Image Enhancement ................................................................................................................................................................................ 26

Exposure .................................................................................................................................................................................................. 27

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Smart Illumination ..................................................................................................................................................................................... 29

White Balance .......................................................................................................................................................................................... 29

Defog ........................................................................................................................................................................................................ 30

OSD Settings ................................................................................................................................................................................................... 31

Privacy Mask ................................................................................................................................................................................................... 32

Alarm Configuration ................................................................................................................................................................................................ 33

Configuring Motion Detection Alarm ................................................................................................................................................................ 33

Configuring Tampering Alarm .......................................................................................................................................................................... 35

Security .................................................................................................................................................................................................................. 36

User Management ........................................................................................................................................................................................... 36

Setting Secure Data Transmission .................................................................................................................................................................. 36

HTTPS ..................................................................................................................................................................................................... 36

APR Binding ............................................................................................................................................................................................. 37

Hide Vendor Information.................................................................................................................................................................................. 37

Video Watermark ............................................................................................................................................................................................. 37

System ................................................................................................................................................................................................................... 37

Setting the System Time ................................................................................................................................................................................. 37

Viewing Device Status ..................................................................................................................................................................................... 38

Upgrading the Device ...................................................................................................................................................................................... 38

Restarting the System ..................................................................................................................................................................................... 39

Importing and Exporting System Configuration File ........................................................................................................................................ 39

FIVE: LIVE VIEW ........................................................................................................................................................................................................................... 40

Live View Toolbar ................................................................................................................................................................................................... 40

APPENDIX A GLOSSARY ............................................................................................................................................................................................................ 41

APPENDIX B FAQ ......................................................................................................................................................................................................................... 42

APPENDIX C: SPECIFICATIONS ................................................................................................................................................................................................. 43

Camera Specifications ............................................................................................................................................................................................ 43

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INTRODUCTION

IP Address

192.168.0.250

Username

admin

Password

1234

Management Port

Streaming Port

554

OVERVIEW

The HD420 Night Vision HD Indoor/Outdoor IP camera is capable of providing real time streaming video with smooth image quality. The HD420 offers dual streaming and can be used in a variety of installations including shops, stores, banks, factories and for building surveillance.

With Power over Ethernet (PoE), the need for separate power lines is eliminated and cabling and installation costs can be significantly reduced. The light weight and small size allow for quick and simple installation on either the ceiling or walls of structures or vehicles.

The HD420 is equipped with Spectrum Vision Wide Dynamic Range, which makes it possible to identify details even in lighting conditions with severe shadows or backlighting, and the IR LEDs make it a perfect camera for dark areas and nightt im e surv eil lan ce.

Camera Default Settings

Product Features

• Progressive Scan CMOS Sensor

• 4MP Resolution

• Integrated Heater

• H.264 Encoding

• Dual Streaming

• Multi-Language Support

• Tampering Alarm

• Spectrum Vision Wide Dynamic Range (WDR)

• Motion Detection

• Privacy Masks

• Smart Picture Quality / 3D Noise Reduction

• Network Failure Detection

• True Day/Night (ICR)

• IR LED Module (working distance up to 100’)

• Weatherproof (IP6 6 Outdoor Rated)

• ONVIF Support

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(RTSP)

ONE: GETTING

HD420 Camera

Self Tapping

Plastic Anchors

Quick Start Guide

IP66 Cable

Reset button

Restore camera settings to default 2

Lock Nut

To adjust angle, loosen lock nut.

CAMERA OVERVIEW

STARTED

BOX CONTENTS

Before proceeding, please check that the box contains the items listed here. If any item is missing or has defects, DO NOT install or operate the product and contact y our dealer for assistance.

Mounting Screws

Connector

(includes extra)

Before installing or connecting the bullet camera, please refer t o this section and complete preparations for camera setup and all switch settings.

Camera Diagram

settings. For more information see

Resetting the Camera

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Dimensions

Length – 6.25” (157 mm) Width – 2.5” (63 mm) Height – 2.5” (63 mm)

Connections

The HD420 cameras use Power over Ethernet (PoE). The only connection on the camera is the RJ45 Ethernet dongle located on the rear of the camera. Connect one end of the Ethernet cable to the dongle, and connect the other end to the recorder, or to a PoE switch.

• Protect the network cable connection from water damage by running the cord inside a wall or ceiling, or through conduit.

• If passing the cord through a wall or ceiling, drill a 3/4” hole.

• For outdoor installations, seal any holes in the wall or ceiling with

silicone caulk to protect against water intrusion.

AvertX recommends using Category 5 Ethernet cable to connect the camera to your network. For the best transmission quality, the cable length should not exceed 328 feet (100 meters).

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Weather Resistant Cable Connector

Thread Lock Cap

Silicone Seal Ring

RJ45 Enclosure

Small Silicone “O”

This camera features an IP66-rated weather resistant connector. For unprotected outdoor connections, screw the connector on the included Ethernet camera cable onto the camera dongle. If your installation location does not require a water resistant connection, loosen and slide the connector back on the cable until it’s out of the way.

This camera features an IP66-rated waterproof cable connector for unprotected outdoor connections. You do not need to re-terminate

the cable to use the waterproof cable connector. Included Pieces:

To Install the weather resistant cable connector, follow these steps:

1. Slide all pieces of the waterproof cable connector over the cable plug in this order:

• Thread Lock Cap

• Flexible silicone seal ring. You will need to stretch the sil ico n e

seal over the RJ-45 plug.

TIP: Insert the flexible silicone seal ring onto the tip of a pair of

needle nose pliers and stretch the seal over the RJ45 plug

• RJ45 Enclosure

Ring

2. Stretch the small silicone “O” ring onto the camera dongle

3. Connect the camera cable to the plug on the dongle. Screw the RJ45 Enclosure into the dongle.

4. Insert the flexible silicone seal into the “crown” section of the l arge plastic ring

5. Screw the small plastic ring into the large plastic ring

TIP: To remove the RJ45 enclosure from the camera cable,

tape down the locking tab on the RJ45 plug with electrical or office tape.

CAUTION: Do not attempt to disconnect the camera connection

without loosening the smaller thread lock cap. Do not force. Forcing the assembly will break the camera dongle and will void camera warranty.

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TWO: CONNECTING

BENCH TEST

AvertX recommends that you perform a bench test of your camera before installation. This will confirm that your camera is functioning correctly and familiarize yourself with the functions before it is installed and possibly out of reach.

To bench test your camera, attach the camera network connector to your recorder and test whether or not the camera is functioning correctly. Once the camera is connected to the recorder, test all functions (especially Auto Focus, Zoom, IR Night Vision) to ensure proper operation.

If the camera will not connect or is not functioning correct ly , do not install and contact AvertX Support.

AvertX Camera Finder

The Camera Finder application is available to download at avertx.com.

Finding IP Cameras

1. Open the folder where you downloaded Camera Fin der .

2. Click Camera Finder.

3. Click Device Search on the Device Search window.

Note If you cannot connect to the camera you may need to change

the camera’s IP address to match your network settings.

Accessing the Camera

You can view live video and access the camera configuration by accessing the camera in an internet browser.

1. Right-click the desired network device and select Browse.

2. Type the default username and password in the login window to access the video server using your internet browser.

Changing the IP Address

If you are not directly connecting to an AvertX HDIP recorder, you must manually change the IP address. Change the IP address to a number in the same subnet as your existing network or to the recommended network settings for your network.

1. Right-click the desired network device and then click Network Setup.

2. Select the Static IP option.

3. Enter the new IP Address, Gateway, Netmask, and DNS for camera.

The Mighty Squirrel Co ntroller

4. If a Windows Security Alert window opens, click Unblock to allow the IP utility to access your network.

5. Click Device Search again to find all connected IP devi ces .

Tip The default IP address of your IP camera is 192.168.0.250 35156AA 13

THREE: SETUP AND

Mounting Bracket Base

Screw

Twist

Screw

Adjust aim

Twist

CONFIGURATION

INSTALLING THE CAMERA

Note: Before installing this camera, please refer to the Quick Start

Guide included in the camera box.

The camera can be installed directly onto the wall or ceiling. Be sure

that the structure is strong enough to support the camera.

Ceiling and Wall Installation

Bullet cameras are suitable for mounting on either a wall or ceiling.

1. Use the included mounting template to pre-drill holes for the mounting screws and, if passing the cable through the ceiling or wall, drill a ¾” hole.

2. Connect the Ethernet cable from ceiling or wall to the dongle on the camera.

• Protect the network cable connection from water damage by running the cord inside a wall or ceiling, or through conduit

• For outdoor installations, seal any holes in the wall or ceiling with silicone caulk to protect against water intrusion.

3. Loosen the locknut on the camera bracket mount. Aim the camera down to access screw holes

4. Affix the camera base to the ceiling or wall with the included screws. When mounting on an unprotected wall, the cable notch should be positioned downward.

5. Adjust the position of your camera. Be careful not to damage the cable when moving the camera.

Tighten the locknut to secure your camera.

6. Use a Phillips screwdriver to loosen the screw on the side of the bracket mount.

7. Adjust the position of your camera.

8. Tighten the screw to secure your camera.

Note HD420 cameras are equipped with a seal inside the housing

to prevent moisture from entering. If you have any concerns about moisture entering the housing or wall through the cable egress, AvertX recommends sealing the opening at the wall and at the base of the camera with silicone caulking.

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