Avertx HD320 User Manual
HD320
Night Vision HD Indoor/Outdoor IP
Mini Dome Camera
User Manual
HD320: Night Vision HD Indoor/Outdoor IP Dome Camera
Operations Manual
Manual Edition 35156AC – February 2018
©2017, AvertX
All Rights Reserved
No part of this document may be reproduced by any means, electronic or
mechanical, for any purpose, except as expressed in the Software License
Agreement. AVERTX shall not be liable for technical or editorial errors or
omissions contained herein. The information in this document is subject to
change without notice.
The information in this publication is provided “as is” without warranty of any
kind. The entire risk arising out of the use of this information remains with
recipient. In no event shall AVERTX be liable for any direct, consequential,
incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business prof it s, bus ine ss inte rrupt io n or loss
of business information), even if AVERTX has been advised of the possi bil ity
of such damages or whether in an action, contract or tort, including
negligence.
This software and documentation are copyrighted. All other rights, including
ownership of the software, are reserved to AvertX. AVERTX, and AvertX,
are registered trademarks of AVERTX in the United States and elsewhere;
Windows is a registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the
respective owners.
The following words and symbols mark special messages throughout this
guide:
WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.
AVERTX
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended
by the appliance manufacturer as they may cause hazards,
damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or
improperly supported location. Improperly installed product
may fall, causing serious injury to a child or adult, and damage
to the product. Use only with a mounting device recommended
by the manufacturer, or sold with the product. To insure proper
mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power
source indicated on the marking label.
IMPORTANT SAFEGUARD S
1. Read Instructions
Read all of the safety and operating instructions before using
the product.
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Precautions
REGULATION
Operating
• Before using, make sure power supply and oth er s are properly
connected.
• While operating, if any abnormal condition or malfunction is
observed, stop using the camera immediately and then contact
AvertX Customer Support.
Handling
• Do not disassemble or tamper with parts inside the ca mera.
• Do not drop or subject the camera to shock and vibration as
this can damage camera.
• Care must be taken when you clean the clear lens cover.
Scratches and dust will ruin the image quality of your camera.
Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is
dirty. In case the dirt is hard to remove, use a mild detergent
and wipe the camera gently.
Installation and Storage
• Do not install the camera in areas of extreme temperatures in
excess of the allowable range. (-35°F~ 122°F / -37°C ~ 50°C)
• Avoid installing in humid or dusty places. The relative humidity
must be below 90%.
• Avoid installing in places where radiation is present.
• Avoid installing in places where there are strong magnetic
fields and electric signals.
• Avoid installing in places where the camera would be subject
to strong vibrations.
• Never face the camera toward the sun. Do not aim at bright
objects. Whether the camera is in use or not, never aim it at
the sun or other extremely bright objects. Otherwise the
camera may be damaged.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must a c cept any int erference
received, including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this
product shall not be treated as household waste in accordance with
Directive 2002/96/EC. Instea d it shall be handed over to the applicable
collection point for the recycling of electrical and electron ic e quip ment .
By proper waste handling of this product you ensure that it has no
negative consequences for the environment and human health, which
could otherwise be caused if this product is thrown into the garbage bin.
The recycling of materials will help to conserve natural resources.
For more details information about recy cl ing of this prod uct, please
contact your local city office, your household waste disposal service or
the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers,
assuring that any potential trace contamination levels of restricted
substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.
WARNING
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE
ENCLOSURE.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
.
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CAUTION
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TABLE OF CONTENTS
TABLE OF CONTENTS ................................................................................................................................................................................................................... 5
INTRODUCTION .............................................................................................................................................................................................................................. 9
Overview .................................................................................................................................................................................................................. 9
Camera Default Settings ................................................................................................................................................................................... 9
Product Features ............................................................................................................................................................................................... 9
ONE: GETTING STARTED ........................................................................................................................................................................................................... 10
Box Contents .......................................................................................................................................................................................................... 10
Camera Overview ................................................................................................................................................................................................... 10
Camera Diagram ............................................................................................................................................................................................. 10
Dimensions ...................................................................................................................................................................................................... 11
Connections .................................................................................................................................................................................................... 11
Weather Resistant Cable Connector ........................................................................................................................................................ 12
TWO: CONNECTING ..................................................................................................................................................................................................................... 13
Bench test............................................................................................................................................................................................................... 13
AvertX Camera Finder ..................................................................................................................................................................................... 13
Finding IP Cameras.................................................................................................................................................................................. 13
Accessing the Camera ............................................................................................................................................................................. 13
Changing the IP Address ......................................................................................................................................................................... 13
THREE: SETUP AND CONFIGURATION ..................................................................................................................................................................................... 14
Installing the camera .............................................................................................................................................................................................. 14
Ceiling and Wall Installation ............................................................................................................................................................................ 14
Tilt and Rotation Adjustment .................................................................................................................................................................... 15
Consideration for Wall Installations .......................................................................................................................................................... 15
Considerations for Infrared (IR) Lights ..................................................................................................................................................... 16
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MicroSD Card .................................................................................................................................................................................................. 16
Focusing the Camera Lens ............................................................................................................................................................................. 16
Cleaning the Dome .......................................................................................................................................................................................... 16
To clean the dome:................................................................................................................................................................................... 16
Connecting to the Camera ...................................................................................................................................................................................... 17
Connecting in a Web Browser ......................................................................................................................................................................... 17
Default Username and Password ............................................................................................................................................................. 17
Administrator/User Privileges .......................................................................................................................................................................... 17
Connecting a Stream ....................................................................................................................................................................................... 17
Preparation ............................................................................................................................................................................................................. 17
Logging Into the Web Interface............................................................................................................................................................................... 18
Introduction to the Web Interface ............................................................................................................................................................................ 18
Initial Configuration ................................................................................................................................................................................................. 18
FOUR: CONFIGURING SETTINGS ............................................................................................................................................................................................... 20
Network Configuration ............................................................................................................................................................................................ 20
TCP/IP ............................................................................................................................................................................................................. 20
IPv4 .......................................................................................................................................................................................................... 20
Port .................................................................................................................................................................................................................. 21
DDNS .............................................................................................................................................................................................................. 22
FTP ................................................................................................................................................................................................................. 22
E-Mail .............................................................................................................................................................................................................. 23
Port Mapping ................................................................................................................................................................................................... 23
Video Configuration ................................................................................................................................................................................................ 24
Video Configuration ......................................................................................................................................................................................... 24
Configuring Capture ........................................................................................................................................................................................ 24
Image Configuration ............................................................................................................................................................................................... 25
Image Enhancement ................................................................................................................................................................................ 25
Exposure .................................................................................................................................................................................................. 26
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Smart Illumination ..................................................................................................................................................................................... 28
White Balance .......................................................................................................................................................................................... 28
Defog ........................................................................................................................................................................................................ 29
OSD Settings ................................................................................................................................................................................................... 30
Privacy Mask ................................................................................................................................................................................................... 31
Alarm Configuration ................................................................................................................................................................................................ 32
Configuring Motion Detection Alarm ................................................................................................................................................................ 32
Configuring Tampering Alarm .......................................................................................................................................................................... 34
Memory Card Storage ............................................................................................................................................................................................ 35
Manual storage ................................................................................................................................................................................................ 35
Downloading recorded video from SD Card ........................................................................................................................................................... 36
Record Download ............................................................................................................................................................................................ 36
Security .................................................................................................................................................................................................................. 37
User Management ........................................................................................................................................................................................... 37
Setting Secure Data Transmission .................................................................................................................................................................. 37
HTTPS ..................................................................................................................................................................................................... 37
Video Watermark ............................................................................................................................................................................................. 38
System ................................................................................................................................................................................................................... 38
Setting the System Time ................................................................................................................................................................................. 38
Viewing Device Status ..................................................................................................................................................................................... 39
Upgrading the Device ...................................................................................................................................................................................... 39
Restarting the System ..................................................................................................................................................................................... 40
Importing and Exporting System Configuration File ........................................................................................................................................ 40
FIVE: LIVE VIEW ........................................................................................................................................................................................................................... 41
Live View Toolbar ................................................................................................................................................................................................... 41
APPENDIX A GLOSSARY ............................................................................................................................................................................................................ 42
APPENDIX B FAQ ......................................................................................................................................................................................................................... 43
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APPENDIX C: SPECIFICATIONS ................................................................................................................................................................................................. 44
Camera Specifications ............................................................................................................................................................................................ 44
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IP Address
192.168.0.250
Username
admin
Password
1234
Management Port
80
Streaming Port
554
Product Features
INTRODUCTION
OVERVIEW
The HD320 is a high power, rugged outdoor IP dome camera. This
camera comes equipped with a 4MP 3.6mm lens that provides crisp and
clear images.
The HD320 also features Spectrum Vision WDR and True Day/Night for
improved low light performance, and adaptive (smart) IR technology to
prevent overexposure of objects close to the camera.
This camera holds an IP66 rating and is functional down to -35°F
making it a perfect camera for extreme weather instal lat ions. In addition,
this camera has an IK10 vandal rating and it can be fully powered over
PoE, eliminating the need for additional cabling and giving you peace of
mind in any installation location.
Camera Default Settings
• Progressive Scan CMOS Sensor
• 4MP Resolution
• Integrated Heater
• H.264 Encoding
• Dual Streaming
• Multi-Language Support
• Tampering Alarm
• Spectrum Vision Wide Dynamic Range (WDR)
• Motion Detection
• Privacy Masks
• Smart Picture Quality / 3D Noise Reduction
• Network Failure Detection
• True Day/Night (ICR)
• IR LED Module (working distance up to 100’)
• Weatherproof (IP66 Outdoor Rated)
• ONVIF Support
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(RTSP)
ONE: GETTING
HD320 Camera
Self Tapping
Plastic Anchors
Quick Start Guide
IP66 Cable
Security Torx Tool
1
Lens
To adjust angle, see Tilt and Rotation
2
MicroSD Slot
Insert MicroSD card for backup
3
IR Lights
Holds IR LED lights and light sensor.
2
1
3
CAMERA OVERVIEW
STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed
here. If any item is missing or has defects, DO NOT install or operate
the product and contact your dealer for assistance.
Mounting Screws
Connector
(includes extra)
Before installing or connecting the Dome camera, please refer to this
section and complete preparations for camera setup and all switch
settings.
Camera Diagram
Adjustment.
recording
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Dimensions
Connections
Diameter – 4.28” (108.5 mm)
Height – 3.2” (81 mm)
Side View:
Bottom View:
The HD320 cameras use Power over Ethernet (PoE). The only
connection on the camera is the RJ45 Ethernet dongle located on the
rear of the camera. Connect one end of the Ethernet cable to the
dongle, and connect the other end to the recorder, or to a PoE switch.
• Protect the network cable connection from water damage by
running the cord inside a wall or ceiling, or through conduit.
• If passing the cord through a wall or ceiling, drill a 3/4” hole.
• For outdoor installations, seal any holes in the wall or ceiling with
silicone caulk to protect against water intrusion.
AvertX recommends using Category 5 Ethernet cable to connect the
camera to your network. For the best transmission quality, the cable
length should not exceed 328 feet (100 meters).
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Weather Resistant Cable Connector
Thread Lock Cap
Silicone Seal Ring
RJ45 Enclosure
Small Silicone “O”
This camera features an IP66-rated weather resistant connector. For
unprotected outdoor connections, screw the connector on the included
Ethernet camera cable onto the camera dongle. If your installation
location does not require a water resistant connection, loosen and slide
the connector back on the cable until it’s out of the way.
This camera features an IP66-rated waterproof cable connector for
unprotected outdoor connections. You do not need to re-terminate
the cable to use the waterproof cable connector.
Included Pieces:
To Install the weather resistant cable connector, follow these steps:
1. Slide all pieces of the waterproof cable connector over the cable
plug in this order:
• Thread Lock Cap
• Flexible silicone seal ring. You will need to stretch the silicone
seal over the RJ-45 plug.
TIP: Insert the flexible silicone seal ring onto the tip of a pair of
needle nose pliers and stretch the seal over the RJ45 plug
• RJ45 Enclosure
Ring
2. Stretch the small silicone “O” ring onto the camera dongle
3. Connect the camera cable to the plug on the dongle. Screw the
RJ45 Enclosure into the dongle.
4. Insert the flexible silicone seal into the “crown” section of the l arge
plastic ring
5. Screw the small plastic ring into the large plastic ring
TIP: To remove the RJ45 enclosure from the camera cable,
tape down the locking tab on the RJ45 plug with electrical
or office tape.
CAUTION: Do not attempt to disconnect the camera connection
without loosening the smaller thread lock cap. Do not force.
Forcing the assembly will break the camera dongle and will
void camera warranty.
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TWO: CONNECTING
BENCH TEST
AvertX recommends that you perform a bench test of your camera
before installation. This will confirm that your camera is functioning
correctly and familiarize yourself with the functions before it is installed
and possibly out of reach.
To bench test your camera, attach the camera network connector to
your recorder and test whether or not the camera is functioning
correctly. Once the camera is connected to the recorder, test all
functions (especially Auto Focus, Zoom, IR Night Vision) to ensure
proper operation.
If the camera will not connect or is not functioning correct ly , do not
install and contact AvertX Support.
AvertX Camera Finder
The Camera Finder application is available to download at avertx.com.
Finding IP Cameras
1. Open the folder where you downloaded Camera Finder.
2. Click Camera Finder.
3. Click Device Search on the Device Search window.
Note If you cannot connect to the camera you may need to change
the camera’s IP address to match your network settings.
Accessing the Camera
You can view live video and access the camera configuration by
accessing the camera in an internet browser.
1. Right-click the desired network device and select Browse.
2. Type the default username and password in the login window to
access the video server using your internet browser.
Changing the IP Address
If you are not directly connecting to an AvertX HDIP recorder, you must
manually change the IP address. Change the IP addr e ss to a number in
the same subnet as your existing network or to the recommended
network settings for your network.
1. Right-click the desired network device and then click Network
Setup.
2. Select the Static IP option.
3. Enter the new IP Address, Gateway, Netmask, and DNS for
camera.
The Mighty Squirrel Co ntroller
4. If a Windows Security Alert window opens, click Unblock to allow
the IP utility to access your network.
5. Click Device Search again to find all connected IP devi ces .
Tip The default IP address of your IP camera is 192.168.0.250
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THREE: SETUP AND CONFIGURATION
INSTALLING THE CAMERA
Note: Before installing this camera, please refer to the Quick Start
Guide included in the camera box.
The camera can be installed directly onto the wall or ceiling. Be sure
that the structure is strong enough to support the camera.
Ceiling and Wall Installation
CAUTION: Using other screws or modifying the camera may allow
water intrusion and void the warranty.
DO NOT DRILL HOLES OR ATTEMPT TO ENLARGE THE
MOUNTING HOLES IN THE BASE OF THE CAMERA.
Dome cameras are ideal for installation on a ceiling or soffit location. If
you are installing the camera on a wall without a bracket, see
Consideration for Wall Installations.
1. If mounting on a concrete surface, use the included nylon anchors
for mounting and the provided screws. Using the mountin g
template, drill a ¼” hole with a masonry bit and insert the nylon
anchors. Do not use concrete screws or other screws as they
may damage the camera base, allowing water to potentially
enter the camera and void your warranty.
2. If mounting the camera onto dry wall, plaster board, sheet rock
or similar surfaces, dri ll a ¼” hole for the nylon anchors included in
the hardware packet and use only the screws provided.
3. If mounting the camera onto a wood, OSB, particle board or
metal surface, pre-drill a 1/16” pilot hole and use only the screws
provided.
4. If mounting the camera onto other surfaces such as fiber glass,
fiber concrete siding, etc., use the appropriate anchor suitable for
the density and thickness of the surface and only the screws
provided.
5. Remove the camera dome cover by removing dome screws and
lifting.
6. Use the included mounting template to pre-drill holes for the
mounting screws and, if passing the cable through the ceiling or
wall, drill a ¾” hole for the camera cable connector.
7. Connect an Ethernet cable to the dongle on the camera.
• Protect the network cable connection from water damage by
running the cord inside a wall or ceiling, or through conduit
• For outdoor installations, seal any holes in the wall or ceiling
with silicone caulk to protect against water intrusion.
8. Affix the base of the camera to the wall with the included selftapping screws and wall anchors. Do not over tighten the mounting
screws. Over tightening the screw could compromise the seal.
9. Loosen adjustment screw and adjust the camera to the desired
angle.
10. Replace the dome cover. For proper dome alignment and seal,
alternate tightening screws Do not over tighten.
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