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VIDEO WALLS VIDEO PROCESSORS
VIDEO MATRIX SWITCHES
EXTENDERS SPLITTERS WIRELESS
Control Your Video
CABLES & ACCESSORIES
HDMI 4K Digital Signage Player
SELF-RECOVERY
© 2016 Avenview Inc. All rights reserved.
The contents of this document are provided in connection with Avenview Inc. (“Avenview”) products. Avenview makes no representations or
warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications
and product descriptions at any time without notice. No license, whether express, implied, or otherwise, to any intellectual property rights is granted
by this publication. Except as set forth in Avenview Standard Terms and Conditions of Sale, Avenview assumes no liability whatsoever, and disclaims
any express or implied warranty, relating to its products of Avenview Inc. is strictly prohibited.
SIGNAGE
Model #: MP-4KHDM
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Product Application & Market Sectors
Corporate House Of Worship
Military Residential
Education Industrial
Medical Aviation
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TABLE OF CONTENTS
1. GETTING STARTED ..........................................................................................................................1
1.1 IMPORTANT SAFEGUARDS .............................................................................................................. 1
1.2 SAFETY INSTRUCTIONS ..................................................................................................................1
1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC) ........................... 2
2.
INTRODUCTION AND FEATURES..................................................................................................3
2.1 PACKAGE CONTENTS .....................................................................................................................4
2.2 BEFORE INSTALLATION ...................................................................................................................4
2.3 APPLICATION DIAGRAM .............................................. ...................................................................5
2.4 PANEL DESCRIPTION .......................................................................................................................6
2.4.1 RIGHT SIDE PANEL ...................................................................................................................6
2.4.2 LEFT SIDE PANEL .....................................................................................................................6
2.4.3 FRONT PANEL .........................................................................................................................7
2.4.4 REAR PANEL ............................................................................................................................7
3.
INSTALLATION GUIDE.....................................................................................................................8
4.
GENERAL TROUBLESHOOTING ....................................................................................................8
MP-4KHDM STARTUP.................. ....................................................................................................9
5.
6.
SOFTWARE (AV SignPRO)............ ....................................................................................................10
6.1 Software Download .....................................................................................................................10
6.2 Create Playlist ..............................................................................................................................10
6.3 Select Player.................................................................................................................................11
6.4 Select a Template......... ................................................................................................................11
6.5 Edit Template ..............................................................................................................................12
6.6 Uploading Content ......................................................................................................................12
6.7 Widget Selection..........................................................................................................................13
6.8 Set a Schedule .............................................................................................................................13
6.9 Save/Load Playlist to PC..............................................................................................................14
6.10 Save/Export Playlist to Player/USB.............................................................................................14
6.11 Send to Player............................................................................................................................15
6.12 Delete/Reset Contents...............................................................................................................15
6.13 Password Protection..................................................................................................................16
PARTENERED SOFTWARE ...............................................................................................................17
7.
SPECIFICATIONS ..............................................................................................................................18
8.
9. PIN & WIRING STAND
DEFINITION ........................................................................................19
ARD
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1. GETTING STARTED
SECTION 1: GETTING STARTED
1.1 IMPORTANT SAFEGUARDS
Please read all of these instructions carefully before you use the device. Save this manual for future reference.
What the warranty does not cover
• Any product, on which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
• Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to
follow instructions supplied with the product.
• Repair or attempted repair by anyone not authorized by us.
• Any damage of the product due to shipment.
• Removal or installation of the product.
• Causes external to the product, such as electric power fluctuation or failure.
• Use of supplies or parts not meeting our specifications.
• Normal wear and tear.
• Any other causes which does not relate to a product defect.
• Removal, installation, and set-up service charges.
1.2 SAFETY INSTRUCTIONS
The Avenview MP-4KHDM Digital Signage Player has been tested for conformity to safety regulations and requirements, and has
been certified for international use. However, like all electronic equipment’s, the MP-4KHDM should be used with care. Read
the following safety instructions to protect yourself from possible injury and to minimize the risk of damage to the unit.
Do not dismantle the housing or modify the module.
!
Dismantling the housing or modifying the module may result in electrical shock or burn.
!
Refer all servicing to qualified service personnel.
!
Do not attempt to service this product yourself as opening or removing housing may expose you to dangerous voltage
!
or other hazards
Keep the module away from liquids.
!
Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on
!
to the housing, unplug the module immediately.
Have the module checked by a qualified service engineer before using it again.
!
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
!
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1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)
This equipment has been tested and found to comply with Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment.
Warning symbols Description
ONLY USE THE PROVIDED POWER CABLE OR POWER
ADAPTER SUPPLIED. DO NOT TAMPER WITH THE
ELECTRICAL PARTS. THIS MAY RESULT IN ELECTRICAL
SHOCK OR BURN.
DO NOT TAMPER WITH THE UNIT. DOING SO WILL
VOID THE WARRANTY AND CONTINUED USE OF THE
PRODUCT.
THE VIDEO BOARDS ARE VERY SENSITIVE TO STATIC.
PLEASE ENSURE IF RACK MOUNTED OR INSTALLED ON A
SURFACE, IT SHOULD BE IN A GROUNDED ENVIROMENT.
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2. INTRODUCTION
Printed signs are something from the past. Avenview HDMI Digital Signage Player delivers hardware HD video playback for smooth 4K
and 1080p video with an advanced onboard processing power for stunning HTML5 content playback. MP-4KHDM is a plug and play
device with no setup required, Plug in power, network and HDMI, and its ready to play contents on any display. The MP-4KHDM is
fanless, with its specially designed casing and smart ventillation architecture it says cool 24/7. Avenview digital signage player features a
built-in self-recovery function (SRF) that keep things running regardless of conditions (sudden reboots or power outage). It includes a
micro-SD slot expandable up to 32GB for longer presentations.
The MP-4KHDM has a unique features which does not lock user to a specific software to create contents, we partnered with the most
prominent digital signage content management software developers such as Scala, SignageLive, PosterDigital and much more which are
all fully compatibe with the MP-4KHDM. So, users are free to use any software they prefer with the MP-4KHDM.
The MP-4KHDM is great for any application from menu boards, hospitality screens, campus signage, and corporate communications. It
handles any Full HD application with ease. It’s great for retail applications as well, driving digital posters and other screens.
1080p model is also available (MP-1080HDM) for only 1080p and below resolution content display.
FEATURES:
Always On with App Lock feature to prevent unauthorized access
•
•
HTML5 technologies including CSS and Javascript
Widgets for calendar, clock, news, weather, and web page integration with the ability to add custom created widgets
•
Multi-zone screen layout, transparent PNG overlay, and graphical scrolling ticker
•
Auto-play starts playing scheduled contents automatically when powered on
•
Fanless (zero noise) with built-in 8 GB SSD storage
•
Automatic error recovery with built-in WDT
•
Real-time clock with backup clock battery
•
AV SignPRO software to create media content with the ability to use third party solutions (optional license)
•
Micro SD card slot (support up to 32GB storage)
•
Strong Cache for continued playback even when network is not available
•
Built-in wall mount bracket
•
3 years warranty
•
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2.1 PACKAGE CONTENTS
Before starting the installation of MP-4KHDM, please check the package contents.
MP-4KHDM X 1
1
HDMI CORD (3 ft)
2
WIFI ANTENNA
3
X 1
X 1
VELCRO STRIP
4
POWER ADAPTER (12V/1.5A DC)
5
MOUNTING BRACKET
6
USER’S MANUAL X1
7
X 1
X 1
X 2
2.2 BEFORE INSTALLATION
• Put the product in an even and stable location. If the product falls down or drops, it may cause an injury or malfunction.
• Don’t place the product in too high temperature (over 50°C), too low temperature (under 0°C) or high humidity.
• Use the DC power adapter with correct specifications. If inappropriate power supply is used then it may cause a fire.
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2.3 APPLICATION DIAGRAM
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2.4 PANEL DESCRIpTION
2.4.1 Right Side Panel
1 2
LAN: Connect to local netwrok for media
1.
transfer or internet access
3. AUDIO OUT: 3.5mm Audio out to connect to
Audio/Video Receiver or Soundbar
5.
RESET: Reset device to factory default
2.4.2 Left Side Panel
6
3
MICRO SD CARD SLOT: Expand storage up to 32 GB
2.
4.
USB PORTS: Used to Connect a mouse or a keyboard for
menu control or to transfer media content created using PC
software on a flash drive
POWER LED: Power ON LED indicator
6.
4
5
6
7
6. SMB JACK: Attach WiFi antenna to expand
wifi signal coverage
7. LOCK PORT: Kensington lock for protection against theft
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2.4.3 Front Panel
1
1. OPTICAL OUT: SC Fiber Optic Audio out to
connect to Audio/Video Receiver or Soundbar
3. POWER JACK: Plug in the provided 12V power adapter
2
2. HDMI OUT: Connect to a TV or Display using an HDMI cable
2.4.4 Rear Panel
1
3
1.
ADB: Android Debug Bridge for device control over USB.
(
command-line utility included with Google's Android SDK)
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3.
INSTALLATION GUIDE
To setup Avenview MP-4KHDM follow below steps:
1.
Power OFF all devices.
2.
Connect an HDMI display or TV to the MP-4KHDM using HDMI cable
3.
Connect a CAT-5e/6 to the MP-4KHDM to connect to local network
4. Plug in 12V DC power cord to the power jack of the MP-4KHDM
5.
Power on all devices
6.
Download AV SignPRO Software and start uploading media conents
4. GENERAL TROUBLESHOOTING
PROBLEM
NO IMAGE
SCREEN DEFECTS
APPEAR
NO PLAYER FOUND
SLOW OR NO MEDIA
EXPORTING
PLAYER SHOWING
BLACK IMAGE
POSSIBLE SOLUTION
• Check if connection to the source and the display are correct.
Ensure that display device supports 1080p and 4K resolutions
•
Make sure a premium quality HDMI cord is used and no
•
adapters/converters connected
•
Check if player is connected to the network
•
Ensure that player is on the same netwrok as the PC Software
Reboot the player
•
•
Close and restart the AV SignPRO software
Ensure player is connected over Cat5/6 cable not Wifi
•
•
Check playlist schedule
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5.
MP-4KHDM STARTUP
When MP-4KHDM is powered on it will log into the 'Basic Settings' screen allowing 15 seconds before it starts
autoplaying the last uploaded playlist.
Left click and hold for
10 sec. at any four
corners of the screen
at anytime while
content is playing to
stop playlist and
access basic Settings
screen
Click 'Advanced' to
access MP-4KHDM
advanced settings
Type in a website
address with HTML5
support for instant
web playing
Click 'Play' to start
playlist or Click
'Cancel Autorun' to
stop autoplay
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6.
SOFTWARE
Software Download
6.1
Download and install AV SignPro software from below:
http://www.avenview.com/downloads/AVSignPRO_Setup-3.0.1.90.msi
Double click software icon to launch the application, AV SignPRO will start with the main screen to create a playlist.
6.2
Create a Playlist
Start by typing a playlist name then click on 'Create Playlist'
- List of active "online" players will be showing instantly on the right side panel of the software
list and search for new devices)
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(click refresh to update the
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6.3 Select a Player
Click 'Create Playlist' to create a new playlist to be uploaded to a player.
Select Player Model:
- Select the player model. If not sure of the player model 'All models / Legacy models' can be selected for a universal
format content.
6.4 Select a Template
After selecting the player model a preset layouts/templates will be displayed to choose from. Select the desired
template. Other properties can be selected from the left panel such as resolution required, orientation, etc..
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Edit Template
6.5
Click on template empty zones. Media uploading panel will appear on the right side of software main screen.
Contents can be uploaded by selecting or .
6.6 Uploading Contents
Click to upload a video, image or a document.
Click to upload a widget or link an IPTV (live cable box /
MP-1080HDMVL model only
).
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6.7 Widget Selection
Five preloaded widgets can be uploaded. More can be added by saving Widget files in Widget folder.
Set a Schedule
6.8
Click 'Edit Schedule' from top left menu to set a schedule for all created playlist
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Save/Load Playlists to PC
6.9
Click 'File' then select 'Save' to save the created playlist to a destination.
Click 'File' then select 'Load' to load a saved playlist.
6.10 Save/Export Playlist to Player/USB
Click from top right menu to either export created media content to a player or transfer content to a USB flash
drive
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Send to Player
6.11
Click from top right menu and select 'Export to Player'. A list of online players will show up. Select a
single player or multiple players to send content to.
6.12 Delete/Reset Contents
- To delete player contnets upload a new playlist or an empty template that will overwrite the exisitng playlist
on the player.
- If no playlist to be uploaded to the player, factory reset the digital media player to delete all playlist
previously created.
- From Player 'Basic Settings' page click 'Advanced' - 'System' and Select 'Factory Default'
Note: 'Factory default' will delete all playlists created and media saved and will restore MP-4KHDM to its
factory default state
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Password Protection
6.13
MP-4KHDM can be protected from any access or content changing using a password that can be set from
'Advanced menu' and selecting 'Access'.
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PARTENERED SOFTWARE
7.
Avenview MP-4KHDM users can use a selected number of third party content management softwares -from the list below-
other than the free AV SignPro Software provided with their purchase of any Avenview Digital Signage Player for added
convinience and flexibility in media creation.
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8.
SPECIFICATIONS
ITEM DESCRIPTION
UNITS
UNIT DESCRIPTION
HDMI COMPLIANCE
PRIVACY AND SECURITY
MP-4KHDM
4K Digital Signage Player
1.4
Password Protected
VIDEO FORMAT SUPPORTED
CONNECTIVITY
AUDIO SUPPORT
CONTENT MANAGEMENT
CONTROL PC Software and OSD
INPUT
OUTPUT
HDMI CONNECTOR
LOCAL STORAGE
POWER ADAPTER
POWER CONSUMPTION
DIMENSION L x W x H
WEIGHT
Environmental
OPERATING TEMPERATURE
STORAGE TEMPERATURE
RELATIVE HUMIDITY
H.265/HEVC up to 4K (3840x2160)@30Hz, H.264/AVC up to 1080p
(1920x1080)@60Hz, MPEG-4 up to 1080p (1920x1080), MPEG-2 up to
1080p (1920x1080), MPEG-1 up to 1080p (1920x1080), VC-1 up to 1080p
(1920x1080)
Gigabit Ethernet, Wireless: 802.11 b/g/n (2.4 GHz), HDMI 2.0 (3840x2160
@60fps), Micro USB for ADB, USB 2.0 x 2, 3.5mm analog stereo audio out,
S/PDIF out, AniBeacon™ (BLE), Optional 3G/4G mobile module via USB
Supports LPCM 2/5.1/7.1CH, Dolby Digital 2/5.1CH, DTS 2/5.1CH (Bypass),
DolbyTrueHD and DTS-HD Master Audio
AVSignPRO Software, 3rd party solution (optional license)
1x RJ45,
1x HDMI,
8 GB eMMC built-in (approx. 360 minutes of typical 720p video @3 Mbps)
exapandable up to 32 GB with Micro SD Card
100-240V, 50-60 Hz, 0.5A Max.12V/1.5A DC
2x USB 2.0,
1x SPDIF (Optical), 1x 3.5mm Audio Out
Type A (19 pin female)
5.45” x 5.04” x 0.9”
32˚ ~ 140˚F (0˚ to 60˚C)
-4˚ ~ 140˚F (-20˚ ~ 60˚C)
20~90% RH (no condensation)
1x Micro SD Slot
3W Max
0.74 lbs
PERFORMANCE GUIDE FOR HDMI OVER CATEGORY CABLE TRANSMISSION
PERFORMANCE RATING TYPE OF CATEGORY CABLE
WIRING
SOLID
STRANDED
TERMINATION PLEASE USE EIA/TIA-568-B TERMINATION (T568B) AT ANY TIME
SHIELDING CAT5 CAT5E CAT6
UNSHIELDED (UTP)
SHIELDED (STP)
UNSHIELDED (UTP)
SHIELDED (STP)
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9.
PIN & WIRING STANDARD DEFINITION
TYPE A (RECEPTACLE) HDMI
Pin 1 TMDS Data2+ Pin 11 TMDS Clock Shield
Pin 2 TMDS Data2 Shield Pin 12 TMDS Clock–
Pin 3 TMDS Data2– Pin 13 CEC
Pin 4 TMDS Data1+ Pin 14 Reserved (N.C. on device)
Pin 5 TMDS Data1 Shield Pin 15 SCL
Pin 6 TMDS Data1– Pin 16 SDA
Pin 7 TMDS Data0+ Pin 17 DDC/CEC Ground
Pin 8 TMDS Data0 Shield Pin 18 +5V Power
Pin 9 TMDS Data0– Pin 19 Hot Plug Detect
Pin 10 TMDS Clock+
CAT5E/6 WIRING STANDARD
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Avenview Warranty Certificate
AVENVIEW CORP. (“Avenview”) warrants Avenview-branded product(s) contained in the original packaging against defects in materials and workmanship when used
normally in accordance with Avenview's enclosed manual guidelines for a period of THREE (3) YEARS from the date of original retail purchase - Warranty Period. Avenview’s
published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
LABOR: During the Warranty Period of THREE (3) YEARS, Avenview will repair or replace the product(s) at no cost using new or used parts equivalent to novel performance
and reliability if the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Labor applicable to product(s) after Warranty Period. For labor costs,
please contact support@avenview.com.
PARTS: During the Warranty Period of of THREE (3) YEARS, Avenview will supply new or rebuilt replacements in exchange for defective parts of the product(s) at no cost if
the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Parts applicable to product(s) after Warranty Period. For part(s) costs, please contact
support@avenview.com.
To obtain Warranty: (a) proof of purchase in the form of a bill of sale or receipted invoice reflecting that the registered product(s) is within warranty period must be presented
to obtain warranty service; (b) product(s) must be registered at time of purchase. Failure to do so will result in applicable parts and labor charges. Returning product(s) must
be shipped in Avenview’s original packaging or in packaging pertaining equal degree of protection to Avenview’s. Both Avenview and purchaser are responsible for freight
charges and brokerages when shipping the product(s) to the receiver.
NOT COVERED BY THIS WARRANTY
This warranty does not apply to any non-Avenview branded product(s); non-registered Avenview product(s). This warranty does not apply: (a) to cosmetic damage, including
but not limited to scratches, dents and broken cords; (b) to damage caused by use with another product; (c) to damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external cause; (d) to damage caused by operating the Avenview product(s) outside Avenview’s manuals or guidelines; (e) to damage caused by service
performed by anyone who is not a representative of A venview or an Avenview authorized personnel; (f) to defects caused by normal wear and tear or otherwise due to the
normal aging of the Avenview product(s), or (g) if any serial number has been removed or defaced from the Avenview product(s).
AVENVIEW IS NOT LIABLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATI ON; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIR ECT
OR CONSEQUENTIAL LOSS OR DAMAGE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
Some states do not allow the inclusion or limitation of incidental or consequential damages, or allow limitations on duration implements of the Warranty Period; therefore the above limitations or
exclusions may not be applicable to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
1100 Military Road, Kenmore, NY 14217
www.avenview.com
www.avenview.com
1.866.508.0269
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Control Your Video
TECHNICAL SUPPORT
USA Head Office
Office Avenview Corp.
1100 Military Road
Kenmore, NY 14217
Phone: +1.716.218.4100 ext223
Fax: +1.866.387-8764
Email: info@avenview.com
Disclaimer
While every precaution has been taken in the preparation of this document, Avenview Inc. assumes no liability with respect to the operation or use of
Avenview hardware, software or other products and documentation described herein, for any act or omission of Avenview concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages
in connection with the furnishing, performance, or use of the Avenview hardware, software, or other products and documentation provided herein.
Avenview Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design.
With respect to Avenview products which this document relates, Avenview disclaims all express or implied warranties regarding such products, including but
not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Canada Sales
Avenview
151 Esna Park Drive, Unit 11 & 12
Markham, Ontario, L3R 3B1
Phone: 1.905.907.0525
Fax: 1.866.387.8764
Email: info@avenview.com
Avenview Europe
Phone: +31 085 2100 613
Email: info@avenview.eu
Avenview Hong Kong
Email: wenxi@avenview.com.hk
Sales: sales@avenview.com.hk
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