Please read all instructions carefully before you use the device. Save this manual for future reference.
What the warranty does not cover
Any product, on which the serial number has been defaced, modified or removed.
Damage, deterioration or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
Repair or attempted repair by anyone not authorized by us.
Any damage of the product due to shipment.
Removal or installation of the product.
Causes external to the product, such as electric power fluctuation or failure.
Use of supplies or parts not meeting our specifications.
Normal wear and tear.
Any other causes which does not relate to a product defect.
Removal, installation, and set-up service charges.
1.2SAFETY INSTRUCTIONS
The DVI-PROWALL-9X Display Videowall Processor has been tested for conformance to safety regulations
and requirements, and has been certified for international use. However; like all electronic equipments, the
DVI-PROWALL-9X should be used with care and precaution. Read the following safetyinstructions to
protect yourself from possible injury and to minimize the risk of damage to the unit.
Do not dismantle the housing or modify the module.
Dismantling the housing or modifying the module may result in electrical shock or burn.
Refer all servicing to qualified service personnel.
Do not attempt to service this product yourself as opening or removing housing may expose you to
dangerous voltage or other hazards.
Keep the module away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. Should an object or
liquid falls or spills on to the housing, unplug the module immediately.
Have the module checked by a qualified service engineer before using it again.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before
cleaning.
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1.3REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)
Description
DO NOT TAMPER WITH THE UNIT. DOING
SO WILL VOID THE WARRANTY AND
CONTINUED USE OF THE PRODUCT.
This equipment has been tested and found to comply with Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the users authority to operate this
equipment.
Warning Symbols
ONLY USE THE PROVIDED POWER
CABLE OR POWER ADAPTER SUPPLIED.
DO NOT TAMPER WITH THE
ELECTRICAL PARTS. THIS MAY RESULT IN
ELECTRICAL SHOCK OR BURN.
THE VIDEO BOARDS ARE VERY SENSITIVE
TO STATIC. PLEASE ENSURE IF RACK
MOUNTED OR INSTALLED ON A SURFACE,
IT SHOULD BE IN A GROUNDED
ENVIRONMENT.
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2.INTRODUCTION
The DVI-PROWALL-9X/12x 9-Display 4K Video Wall Processor was developed to meet and accommodate the
upcoming video resolution 4K@30 (3840x2160).
This unit can support up to 12 DVI/HDMI outputs to expand the spectrum of video wall applications, because of its
modular add-on card design concept, users can therefore modify the number of output ports based on different
scenarios. Utilizing the same chassis for 9 and 12 video processing the bandwidth of the video can be controlled by
any PC/laptop either via Ethernet or RS232 control. These control modules and control software has been revised
for quick and easy setup within any environment.
The DVI-PROWALL-9X allows you to input 2 DVI/HDMI – the first HDMI port supports up to 4k, the second HDMI
port supports up to 1080p and the VGA/Component port supports up to WUXGA (1920x1200).
FEATURES
- Up to 12 DVI outputs from 640x480 to 1920x1080, 1920x1200;
- Supports one of HDMI input resolution up to 4K2K, other inputs up to 1080p/WUXGA;
- Supports VGA and Component input format from 640x480 to 1920x1200, interfaced or progressive;
- PIP, side-by-side (PAP), full screen modes and adjustable size and position through software;
- Resize, position, flip, zoom output video;
- Each DVI output has and independent controllable display area;
- User-selectable output settings, up to Full HD 1080p, 1920x1200;
- Software control through RS-232 and Ethernet;
- PCIE-interface add-on card design;
- Perfectly as a video screen splitter, a video converter and a video switcher;
- HDCP compliant;
- Supports input rotation;
- 2.5 RU size.
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2.1PACKAGE CONTENTS
1
Before you start the installation of the converter, please check the package contents.
1
x DVI-PROWALL-9X
Installation Software
2
2 x DVI to HDMI Adapter
3
1 x VGA to Component Breakout Cable
4
AV
Power Cord
5
1 x Right and Left Ear Rack Sets
6
User’s Manual
If you require your DVI-PROWALL-9X to be upgraded to 12 ports. Please order the part#
DVI-PROWALL-M3
Optional 3 Card Expansion Module with new easy Modular drawer insert design
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2.2BEFORE INSTALLATION
Put the product in an even and stable location. If the product falls down or drops, it may cause an
injury or malfunction.
Do not place the product in high temperature (over 50°C), low temperature (under 0°C) or
high humidity.
Use the DC power adapter with correct specifications supplied with the unit. If improper
power supply is used the unit may malfunction and cause a fire.
Do not twist or pull by force ends of the video cable. It can cause malfunction.
2.2.1 CABLE SPECIFICATIONS
To achieve best results with our DVI-PROWALL-9X we highly recommend a premium quality 26 or 24
AWG HDMI cable with the below specifications to maintain signal integrity and distances.
FEATURES:
Length: 5m (16ft) to 15m (50ft)
Bandwidth: 10.2 Gbps data transfer rate
Supports Resolution: Up to 3840x2160 @ 24Hz and 4096x2160 @ 24Hz, 1080p @ 24Hz / 50/60Hz/3D
Conductor gauge: 26 / 24 AWG
Deep Color
3D Capable
CEC
Ethernet Channel
Audio Return Channel
Connector 1: HDMI (Type A) Male
Connector 2: HDMI (Type A) Male
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3.
INSTALLATION (DVI-PROWALL-9X )
1. Connect your source device such as digital signage player to DVI/HDMI Inputs on the DVI-PROWALL-9X.
2. Connect all displays/screens to DVI/HDMI Outputs on the DVI-PROWALL-9X.
3. Power up the DVI-PROWALL-9X.
4. Switch on all devices connected and then control the display output through RS-232, Ethernet and software.
GENERAL INSTRUCTIONS
1. Before you begin the software installation from the CD provided or latest CS from the website, please ensure the
DVI-PROWALL-9X is connected to AC power and your PC via USB or connected to the same network as the
DVI-PROWALL-9X
2. PC Requirements-Windows® XP/Windows Vista®/Windows® 7
3. Ensure your laptop or desktop is plugged into AC power during the update process. It is not recommended to use only
battery power during the installation. Do not remove power at any time during the process as this could lead to incomplete
results. See Section 5 Operation Method B Software Control for more information.
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3.1 APPLICATION DIAGRAM
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3.2.
PANEL DESCRIPTION
3.2.1 FRONT PANEL (DVI-PROWALL-9X)
3.2.2 REAR PANEL (DVI-PROWALL-9X)
POWER SUPPLY: Power Cord supplied with unit
1.
3.
INPUT PORT: DVI/HDMI input, supports input
resolution up to 4K2K@30
1. Whenever powering off the DVI-PROWALL-9X, please stay unpowered for at least 5 to 10
seconds to allow power capacitors to discharge.
2. The DVI-PROWALL-9X provides software control program which runs under Microsoft Windows
98, 2000, XP, 7 through the interface of RS-232 serial control.
3. Before you click on the icon of the software, make sure you have secured the connection between
your computer COM port and the DVI-PROWALL-9X.
control the DVI‐PROWALL‐9X device (under Microsoft Windows 7, please run as administrator).
RS‐232 serial Mode: Use RS‐232 to connect the port on device and computer. Select correct COM port
and click the
Ethernet Mode: Enter the device IP address and click the button.
After the software control setting is accomplished, it will enter directly to control interface.
button.
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56 7
2 3 4
1
Control Interface
1.
Connection Status:
Show the connect information and status. If you use RS‐232 serial control Mode to connect device
the graph is. . In contrast, the graph of Ethernet is .
2.
Input Control:
In this part, you can set up the input source, source display mode and screen rotation.
(1) Sourcesetting
Set the Input source. You can select at most two input source.
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(2) Displaymode
In here, we provide 7 default mode and one customize mode for you to select.
In the right part of control interface, it supply user to customize the display mode.
The different color of frame represents the different input source. The
information of coordinate shows the position of input source screen. In a different color frame, it
will show a white circle in the right corner. User can slide the white circle to resize the input source
screen or adjust the position by setting coordinates, use can also can click the .
button to make the window precedence.
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(3) InputRotation
Please take a closer look at this function. This function for full screen mode use only.
When full screen mode is selected, the following window will pop‐up. Two directions to rotate
the input screen is available.
or
3. Output Control
In this part, user can set up the output resolution, display setting and the output’s brightness and
contrast.
(1) OutputResolution
Set the output resolution. User can choose the desired display icon to select the output port and
setup resolution. When setting the different resolution, the coordinate of output will also be
changed.
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(2) Displaysetting
It has two modes can set up the display.
Customize
In Custom define mode, user can slide the white circle to adjust the size of
the output screen or input the number to adjust the coordinate. In addition, if
user want to understand or estimate which part you may select, it also can select the
button to show grid on the graph. After the setting, please click
Quick Select
In Quick Select mode, user can define how to cut in both directions and theimage
you want to display.
TV. (3) Contrast/Brightness
In here, user can adjust the brightness and contrast of output.
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4. Advancing setting
(1) FileOptions
User can click thebutton to save all configuration for future use.
Thebutton is for loading and to read configuration settings
from existing files.
(2) LearnEDID
SelectDefaultEDID(1‐4defaultEDID).
(The default EDID of 4K2K only suit for HDMI 2)
Select Input.
Click the
button to learn default EDID.
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(3) ViewEDIDcontent
Select the EDID input source (HDMI 1, HDMI 2).
Click button to read the EDID description and analysis.
(4) InputCardfirmwareupdate
Make sure your USB is connecting and the connecting status is
Click the button to enter the interface.
Click button to select the firmware file which you want to update.
Click button and the firmware will start to update.
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(5) OutputCardfirmwareupdate
Make sure your USB is connecting and the connecting status is
Click thebutton to enter the interface.
Click button to select the firmware file which you want to update.
Clickbutton and the firmware will start to update.
After firmware update, it will display the status of each output card.
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(6) FactoryReset
Clickbutton to do factory default reset.
This default reset process will take approximately 10 seconds.
buttontosetupnetwork.Next,youcanreadtheEthernetsettingfromdevice or manually set to
device. After the step of IP configuration, please restart the machine.
.
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6.
Info
Read the software and firmware version.
7.
Refresh
This function not only can refresh the information of setting but can also reconnect the device. You
can click the button to update the control connection. After selecting this button, a pop‐
up “ReConnect” window will allow you to select the type of connection required for this device.
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EDID LEARNING
6.
The EDID learning function is only necessary when you encounter any display on the HDMI output port that
cannot play audio and video properly. Because the HDMI sources and displays may have various level of capability
in playing audio and video, the general principle is that the source will output the lowest standards in terms of
audio format and video resolutions to be commonly acceptable among all HDMI displays. In this case, a 720p
stereo HDMI signal output would probably be the safest choice. Nevertheless, the user can force the matrix to
learn the EDID of the lowest capable HDMI display among others to make sure all displays are capable to play the
HDMI signals normally.
There is a method to do EDID Learning as below Software Control: Please refer to the
Operation Approach/Software Control through RS232 port (Page 12~13.)
There are four embedded default EDIDs as below:
1. Full-HD(1080p@60)-24bit 2D | 2ch
2. Full-HD(1080i@60)(720p@60)-24bit 2D & 2ch
3. Full-HD(1080p@60)-30bit 2D | 2ch
4. 4K2K@30-24bit 2D & 2ch
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SECTION 7: SPECIFICATIONS
Model Name
Technical
Role of usage
HDCP compliance
Output Displays
Video bandwidth
Video support
DVI [Single-link 4.95Gbps],HDMI [2.25G to 6.75Gbps],Component [30MHz],VGA
Up to 1920x1200@60 / 4K2K@30
DVI-PROWALL-9X
Video Wall Processor
Yes
Up to 12
Video loop-out Optional
Audio support
Input Format Support
ESD protection
Input
Output
Control
Human body model — ±19kV [air-gap discharge] & ±12kV [contact discharge]
NOTE: Incorrect placement of IR Blaster and IR Extender into the extender may result in
the failure of the IR extenders.
Please check carefully before plugging in the IR extender to the respective IR sockets. It is
marked clearlywith IR 1: IR EXTENDER /IR 2: IR BLASTER
WARRANTY WILL NOT COVER THE DAMAGE
NOTE
The QUALITY and TRANSMISSION of the video signals depends on the
characteristics and quality of the UTP cables. Higher resolutions and longer
transmission distances require low skew cables (<25ns/upto 300m) for best
performance.
Unshielded CAT6 with metal RJ-45 connectors is recommended.
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NOTICE
PERFORMANCE RATING
TYPE OF CATEGORY CABLE
WIRING
SHIELDING
CAT5e
CAT6
CAT6A/7
SOLID
UNSHIELDED (UTP)
SHIELDED (STP)
STRANDED
UNSHIELDED (UTP)
SHIELDED (STP)
TERMINATION
PLEASE USE EIA/TIA-568-B TERMINATION (T568B) AT ANY TIME
All HDMI over UTP transmission distances are measured using Belden CAT6A (625MHz), 4-Pair, U/
1.
UTP-Unshielded, Riser-CMR, Premise Horizontal Cable, 23 AWG Solid Bare Copper Conductors,
Polyolefin Insulation, Patented Double-H spline, Ripcord, PVC Jacket using Quantum 980 signal
HDMI Video Generator Module Video Pattern Testing.
2. The transmission length is largely affected by the type of category cables, also the type of HDMI
sources, and the type of HDMI display. The testing result shows solid UTP cables (usually in the
form of 300m or 1000ft bulk cable) can transmit a lot longer signals than stranded UTP cables
(usually in the form of patch cords). Shielded STP connectors are better suit than unshielded UTP
connectors. A solid UTP CAT5e cable shows longer transmission length than stranded STP CAT6
cable. For long extension users, solid cables are your only choice.
3. EIA/TIA-568-B termination (T568B) for category cables is recommended for better performance.
4. To reduce the interference among the unshielded twisted pairs of wires in category cable, you can
use shielded STP cables with shielded connector to improve EMI problems, which occurs in long
transmission.
5. Because the quality of the category cables has the major effects in how long transmission distance
will be made and how good is the received display, the actual transmission length is subject to your
category cables. For resolution greater than 1080i or 1280x1024, a solid CAT6 cable is the only
viable choice.
PERFORMANCE GUIDE FOR HDMI OVER CATEGORY CABLE TRANSMISSION
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Avenview Warranty Certificate
AVENVIEW CORP. (“Ave
normally in accordance with Avenview's enclosed manual guidelines for a period of THREE (3) YEARS from the date of original retail purchase - Warranty Period. Avenview’s
published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
LABOR: During the Warranty Period of THREE (3) YEARS, Avenview will repair or replace the product(s) at no cost using new or used parts equivalent to novel performance
and reliability if the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Labor applicable to product(s) after Warranty Period. For labor costs,
please contact [email protected].
PARTS: During the Warranty Period of of THREE (3) YEARS, Avenview will supply new or rebuilt replacements in exchange for defective parts of the product(s) at no cost if
the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Parts applicable to product(s) after Warranty Period. For part(s) costs, please contact
To obtain Warranty: (a) proof of purchase in the form of a bill of sale or receipted invoice reflecting that the registered product(s) is within warranty period must be presented
to obtain warranty service; (b) product(s) must be registered at time of purchase. Failure to do so will result in applicable parts and labor charges. Returning product(s) must
be shipped in Avenview’s original packaging or in packaging pertaining equal degree of protection to Avenview’s. Both Avenview and purchaser are responsible for freight
charges and brokerages when shipping the product(s) to the receiver.
This warranty does not apply to any non-Avenview branded product(s); non-registered Avenview product(s). This warranty does not apply: (a) to cosmetic damage, including
but not limited to scratches, dents and broken cords; (b) to damage caused by use with another product; (c) to damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external cause; (d) to damage caused by operating the Avenview product(s) outside Avenview’s manuals or guidelines; (e) to damage caused by service
performed by anyone who is not a representative of A venview or an Avenview authorized personnel; (f) to defects caused by normal wear and tear or otherwise due to the
normal aging of the Avenview product(s), or (g) if any serial number has been removed or defaced from the Avenview product(s).
AVENVIEW IS NOT LIABLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATI ON; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT
OR CONSEQUENTIAL LOSS OR DAMAGE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
Some states do not allow the inclusion or limitation of incidental or consequential damages, or allow limitations on duration implements of the Warranty Period; therefore the above limitations or
exclusions may not be applicable to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
nview”) warrants Avenview-branded product(s) contained in the original packaging against defects in materials and workmanship when used
While every precaution has been taken in the preparation of this document, Avenview Inc. assumes no liability with respect to the operation or use of
Avenview hardware, software or other products and documentation described herein, for any act or omission of Avenview concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages
in connection with the furnishing, performance, or use of the Avenview hardware, software, or other products and documentation provided herein.
Avenview Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design.
With respect to Avenview products which this document relates, Avenview disclaims all express or implied warranties regarding such products, including but
not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Canada Sales
Avenview
151 Esna Park Drive, Units 11 & 12
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