TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE THE
COVER. DO NOT EXPOSE THE EQUIPMENT TO RAIN OR
MOISTURE. NO USER SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED PERSONNEL.
W ARNING!
THIS EQUIPMENT GENERA TES, USES, AND CAN RADIA TE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN TESTED AND
FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING
DEVICE PURSUANT TO SUBPART J OF PART 15 OF FCC RULES,
WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST SUCH INTERFERENCE WHEN OPERATED IN A COMMERCIAL ENVIROMENT. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKEL Y TO CAUSE INTERFERENCE IN WHICH CASE
THE USER AT HIS/HER OWN EXPENSE WILL BE REQUIRED TO TAKE
WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
AVE Multiview UK
Endeavor House 3rd Floor
Coppers End Rd.,Stansted,
Essex, CM24 1SJ, UK
Tel: 440-845-600-9323
Fax: 440-845-600-9363
Email: ave-uk@multiview.net
www.multiview.net
A VE Europe LTD
123 Millennium Business Park
Ballycoolin, Dublin 15, Ireland
Tel:353 1 684 7450 Fax: 353 1 684 7451 Email; sales@ave-europe.eu Website: www.ave-europe.eu
2. Features & Specifications ....................................................................................................................................9
2.1 Features ................................................................................................................................................9
3.1 LED Indicators ...............................................................................................................................11
3.2 RS-232 Serial Input...............................................................................................................................12
3.3 Connection Diagram for RegCom-Pro Programming ................................................................................................14
4.1 Getting Started ....................................................................................................................................15
Set Time/Date ..............................................................................................................................31
4.5 Text Display .........................................................................................................................................31
Output Characters per Line ..................................................................................................................31
4.6 Communication ...................................................................................................................................32
Table 8 : RS-485 Network Dat a Cable Wiring .......................................................................................................................................76
Appendix A : Problem Solving Guide.........................................................................................................................................................62
Appendix B : Hard Alarm Output................................................................................................................................................................65
Appendix C : DVR Text Input Connections..................................................................................... ..........................................................66
Appendix D : UTP Connections...................................................................................................................................................................67
Appendix E : P2RS Parallel to Serial Converter.....................................................................................................................................68
Appendix F : USB to RS-232 Converte......................................................................................................................................................69
Appendix H : ECR Interface Cards.............................................................................................................................................................70
Appendix I : ANSI Driver Commnads........................................................................................................................................................70
Appendix J : RS-232 to RS-485 Converter..............................................................................................................................................71
Appendix K : TCIP232 Adapter ...................................................................................................................................................................72
Appendix L : RegCom-Pro Networking ..................................................................................................................................................73
Appendix M : Network Communication and Configuration ................................................................................................................74
Vnetworker PC Application ...........................................................................................................................................79
Appendix N : RegCom-Pro Jumper Settings............................................................................................................................................82
Appendix O : RegCom-Pro Case Assembly / Disassembly .................................................................................................................83
Appendix P : AL-16 Alarm Relay Expanison Device..............................................................................................................................85
Appendix R : Warranty ..................................................................................................................................................................................86
Appendix S : Master Reset to Factory Defaults......................................................................................................................................87
FIGURES
RegCom-Pro POS / Cash Register Interface
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CONTENTS
RegCom-Pro POS / Cash Register Interface
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CONTENTS
RegCom-Pro POS / Cash Register Interface
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1. INTRODUCTION
The RegCom-Pro is the latest in the evolution of the popular VSI line of POS / Cash Register Interfaces from
AVE. The RegCom-Pro, now with larger memory space can hold ALL the A VE Interfaces in one unit with full remote PC
or DVR programming for selection and setups and onsite firmware updating. Built in RS-232, RS-485, Passive and the
new Opto-Isolated selection, gives complete isolation from the POS/Cash Register from the interface and DVR. Internal
40 Mhz operation allows for combining the Networking functions of the Hydra, Regcom, Networker or Vnetworker within
one convenient unit with looping RJ45s for a seem-less solution for multiple till configurations.
The RegCom-Pro has all the powerful features of the VSI-Pro Max without the built in video overlay capability .
Whether used with a cash register providing real time data on an RS-232 port or tapping off a serial printer or pole
display , the RegCom-Pro is a valuable tool in loss prevention. When used in conjunction with AVE’s extensive line of
adapters this device can connect to any POS (Point of Sale) / ECR (Electronic Cash Register) or peripheral on the
market today . Now available the TCPIP232 Adapter for interfacing to Ethernet LAN networks to capture common printer
data or monitor any single register transactions.
The RegCom-Pro can be used to trigger switchers, time lapse VCRs, DVRs, remote transmission devices or
other alarming devices via the 2 hardwired open collector alarm outputs.
The RegCom-Pro also has an additional RS-232/RS-485 output that can send the formated ASCII text to a DVR
which can store the data as an electronic file in addition to inserted in the actual video image. This additional RS-485 port
supports full networking of up to 16 RegCom-Pro without any external devices.
The Exception Processor of the RegCom-Pro provides the intelligence to bring questionable or exceptional
transactions to view for the user. This allows the user to quickly and easily review employee transactions to identify
fraud and theft transactions at the cash register. When used with a comp atible DVR, the RegCom-Pro can command or
be commanded by the DVR to automatically search to the transaction in question for instant review of the recorded video.
With the new “Scroll Matching” feature, users can easily set and erase scrolling advertising messages from the
customer display but always record the valid transactions.
The RegCom-Pro is fully networkable with our “Networker”, “Vnetworker”, “Hydra” and “Regcom” line of products.
These device connect to the VSI-Pro or ECR Interfaces or Adapters directly and communicate back via an RS-485
network to the central location. PC Windows-based software can also be used as the controller of this network and store
transaction files for up to 16 cash registers for remote viewing or downloading to produce reports for management.
The RegCom-Pro is fully remotely downloadable, uploadable or programmable by our PC VSI Programmable
software. This utilizes a direct connection via RS-232 from a laptop to the VSI-Pro. Complete RegCom-Pro settings can
be saved on the laptop and uploaded to the RegCom-Pro at will. This is mainly used for dealer maintanence or for single
station user programming or when cameras or monitors are not easily available.
Firmware is also downloadable in the field with our Firmware Utility so new updates and features can be
easily passed to customers without changing EPROMs or opening the unit.
1.1 VSI / VSI+ / VSI-Pro / RegCom-Pro Backward Compatibility
Since 1990 various versions of the VSI have been on the market solving cash register retail problems. Several special
version are available to interface to other RS-232 devices like scales, coin counters, PLCC, gambling machines and ATMs along
with countless other generic RS-232 devices. The first VSI, Version 9 had no exception processing until the release of Version 10.
However these versions had the ability to output the data so are compatible with the Regcom line of networking adapters. As
features increased we moved to the VSI+ Version 11, which had the first powerful set of exception processing and printing
functions. This version also had hardware handshaking capability which allows it to be fully operational with the Networker and
Regcom line. The introduction of the VSI-Pro Version 12 added on-screen selection of various model registers for ease of installation and supported many characters sizes for multiple units to display data on one camera view. This version also supports the
Networker and Regcom products. The VSI-Pro Version 13.XX has improved features and additional registers and the Version
13.00 supports North America cash registers and Version 13.24 supports UK and European models. All Version 13.XX VSI-Pro
support the Networker and Regcom products. All Version 13.XX can be upgraded to the latest Ver. 13 release. This release adds
PC Programming capability , Firmware update externally and Vnetworker support along with Networker and Regcom comp atibility.
The RegCom-Pro is the latest in the development line and includes all register of Ver. 13.XX in one convenient unit along with
built in Hydra, Regcom, Networker and Vnetworker hardware and software.
Contact the AVE factory for additional details on upgrading and networking with any DVR or learn about the advanced
features when integrated with the AVE line of text insertion and search DVRs locally or remotely.
RegCom-Pro POS / Cash Register Interface
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2. FEATURES & SPECIFICATIONS
2.1 FEATURES
............400 Register Selections Selectable
............User Selectable Full Duplex Bi-Directional POS / Cash Register Communications
RS-232C
RS-232C Optically Isolated
RS-485 Full Duplex, RS-422 Half Duplex
Passive Tap (Hi-Z)
............RS-232C or RS-485 Output of all data or exceptions to printers, computers, modems and DVRs
............Dual RJ45 Connectors for easy RS-485 Networking with Standard CAT5 Cabling
............Built In Hydra, Regcom, Networker and Vnetworker Hardware and Protocol
............Diagnostic LEDs for Power, POS Communication & Network Communication
............Power Input Surge and Lightning Suppression with External Grounding Lug
............40 Mhz Processing with 128K Program and 128K SRAM Memory for High Performance Processing
............Programmable Time-S tamp and Trigger T ext and Exception Output
............Time/Date Searching with Compatible DVR
............Time/Date Syncing of Compatible DVR from POS T/D
............Universal Time/Date Format , Automatic Daylight Savings Adjustment and Register T/D Locking
............800 Lines of Exception History Buffer
............16 Triggered Text associated with 16 virtual alarms
............2 Built-in Programmable Hard Alarm Outputs
............Alarm Input for drawer open, safe open, etc. with programmable time delay
............Large Data Buffers for input/output to accommodate newer and faster registers
............Powerful Data Filtering Algorithms like T runcating, Scroll Matching, S pace Filtering, Duplicate Line Filtering
............Easy PC based Programming Software
............Auto Baud Rate Detection
............24 Field Programmable Exceptions with Numeric Range
............Alarm Trigger Text Output of Events or Control of PTZ or other equipment
............Built-in Test and Diagnostic Modes
............Built-in Cash Register Demos
............Dual or Single Channel Data Captured either to the Memory or to the Serial Port
............Local Firmware Downloadable
............Local / Remote Programming via PC Software or Compatible DVR
............Compatible with A VE AL-16 External Relay Interface adapter for additional Hard Alarm Output s
RegCom-Pro POS / Cash Register Interface
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2. FEATURES & SPECIFICATIONS
2.2 SPECIFICATIONS
Power (DC Coax 2.1mmx5.5mm)9-12VDC 170mA 18V MOV Surge Suppression
Battery Backup NiMH1 year with 24 hour charge
Register Serial Port Bi-DirectionalRS-232CRS-232 OptoRS-485 / RS-422PassiveHi-Z
(DB9 Female)RXD - Pin 2RXD - Pin 2 A - Pin 4RXD - Pin 2
Baud RateAUTO, 1200, 2400, 4800, 9600, 19.2K, 28.8K, 38.4K, 57.6K, 115.2K
Word Length7 or 8
ParityODD, EVEN, NONE
Stop Bits1
RTS / CTS HandshakingON or OFF (3.3K Pull Up Jumper Selectable)
DTR / DSR3.3K Pull Up (3.3K Pull Up Jumper Selectable)
Data Buffer128K bytes
Data/Network Port (RJ45 X2 in Parallel) RS-232 or RS-485 TXD Only or RS-485 Bi-Directional (Jumper 4 & 11)
Baud Rate1200-115.2K, 8 bits, No Parity, 1 stop Bit
Real Time Clock12 or 24 Hr with Auto Daylight Savings Time Programmable
Date FormatMM/DD/YY, DD/MM/YY, YY/MM/DD Julian Calendar
Line ProcessingCompress, Truncate, Space Compress, Left Justify, Scroll Matching
DVR SupportMVDR2000, 3000, 4000, 5000, DMS-3001, DVR-3011, DVR-3021
Watchdog Timer Hardware and Software Local / Remote Programming via PC Software
Local Firmware DownloadingHistory Buffer Downloadable / Searchable
40 Mhz Processor Operation
Temperature Rating0 - 50 degrees Celsius
32 - 122 degrees Fahrenheit
HumidityNon-Condensing 85% RH
Weight0.68 Kg or 1.5 lbs
Metal Enclosure Beige130L x 127W x 38H (mm)
5.12L x 5W x 1.5H (in)
Maximum Size with Connectors145L x 127W x 43H (mm)
5.7L x 5W x 1.7H (in)
Packed in White Box with Manual1.02 Kg or 2.26 lbs
340L x 190W x 85H (mm)
13.4L x 86.2W x 3.35H (in)
The RegCom-Pro uses a 9-12VDC @300 [mA] UL/CSA power supply which must be plugged into the Power input on the
RegCom-Pro’s Real Panel.
RegCom-Pro POS / Cash Register Interface
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3.1 LED Indicators
PowerGreenSignifies power is supplied to the unit
Network LEDGreenThis LED flashes whenever data is
sent or received on the Network Port
Register DataR edThis LED flashes whenever data is
received from the cash register
3. CONNECTIONS
Figure 2: RegCom-Pro RJ45 Network Connections
Figure 1: RegCom-Pro Front Indicator LEDs
RegCom-Pro POS / Cash Register Interface
11
Figure 3: RegCom-Pro DB9 Rear Connections
Page 12
3. CONNECTIONS
Pin #LabelDirectionFunction
1Alarm Out 1From RegCom-ProOpen Collector T ransisitor
2Receive DataT o RegCom-ProData from Cash Register
3Transmit DataFrom RegCom-ProData to Cash Register
4DT RFrom RegCom-ProRemain High or RS-485 Input (+)(A)
5Ground-------------------Signal / Power Gnd or Isolated RS-232 Input Gnd
6DSRFrom RegCom-ProRemain High or RS-485 Input (-)(B)
7RTST o RegCom-ProAlarm Input or Hardware Handshaking
8CTSFrom RegCom-ProDVR RS-232 Output or Hardware Handshaking
9Alarm Out 2From RegCom-ProOpen Collector Transistor or Signal / Power Gnd
Table 1: Pin-Out of the DB-9 Female Connector on the RegCom-Pro
3.2 RS-232 SERIAL INPUT
The RegCom-Pro accepts serial data via the DB-9 Female connector located on the rear of RegCom-Pro. This connector
is similar to “A T” type computer RS232 serial ports and the pin out is identical. Table 1 shows the standard pin out for
RegCom-Pro RS-232 female connector. On the other hand Table 2 compares the RegCom-Pro RS-232 with standard “A T”
computer’s RS-232 connector.
PIN #SIGNAL NAME ( RS232 )
1CD (Carrier Detect )Alarm Out 1
2RXD ( Recieve Data )RXD
3TXD ( Transmit Data )TXD
4DTR ( Data Terminal Ready )Aways True
5SG ( Signal Control )GND
RegCom-Pro
6DSR ( Data Set Ready )Aways True
7RTS ( Request to Send )RTS ( Option)
8CTS ( Clear to Send )CTS ( Option)
9RI ( Ring Indicator )Alarm Out 2
T able 2: RS-232 DB-9 Pin-Out vs RegCom-Pro DB-9 Pin-Out
RegCom-Pro POS / Cash Register Interface
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3. CONNECTIONS
PIN #
FUNCTION
DIRECTION
1Alarm Out 1Open Collector T ransisitor
2No FunctionNo Function
3TXD RS-232From RegCom-Pro (Option)
4RS-485 (+) A DataFrom or T o RegCom-Pro
5Ground
6RS-485 (-) B DataFrom or T o RegCom-Pro
7RTS ( Alarm In )To RegCom-Pro
8CTSFrom RegCom-Pro
9Alarm Out 2Open Collector Transistor
Note: When the RS-485 port is set for Bi-Directional RS-485 the TXD port has no function. When the RS-
485 port is set for recieve data only then the TXD port can be used for an RS-232 output.
T able 3 : Pin-Out of the DB-9 Female Connector on the VSI-Pro RS-422 / RS-485
Networking to additional
RegCom-Pro, Regcom,
Networker, Vnetworker or
PC Software Application
RS-485
WALL TRANSFORMER
9-12VDC 300mA
RS-232 or
RS-485
RegCom-Pro
Direct or
ECR
Interface
Figure 4: RegCom-Pro Connections
CASH REGISTER
RegCom-Pro POS / Cash Register Interface
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3. CONNECTIONS
RS-232 DB9F Shielding
The shield of the DB9 RS-232 connector also connects to chassis ground. Therefore this shield should not be
connected to any signal ground of any RS-232 signal or power signal. If for some reason the source or destination
devices have internal connections from signal ground to the shield then the shield should not be connected on RegComPro end to maintain signal ground and earth ground isolation. Proper shielding of RS-232 signals will extend the length of
wiring especially at high data rates and eliminate noise being coupled into the either a source or destination device by
surrounding EMI or RFI generated by other equipment within the installation.
3.3 CONNECTION DIAGRAM FOR REGCOM-PRO PROGRAMMING
The connection diagram between computer and RegCom-Pro for Programming or Configuration show in Figure 5:
Figure 5: Connection diagram of RegCom-Pro and Computer
RS-232
RegCom-Pro
RegCom-Pro POS / Cash Register Interface
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4. PROGRAMMING
4.1 GETTING STARTED
Install software, Click Setup.exe for the RegCom-Pro Program. After installation is complete, run the program. The
following window will be loaded.
Figure 6 : RegCom-Pro Program Main Page
4.2 REGCOM-PRO PROGRAMMING
Select “ REMOTE ” T ab, The following p age will appear:
Figure 7 : Remote Page
Click on “Set Comport”. If the RegCom-Pro is in the “Baudrate Detection” Mode then you can set any baud rate and the
RegCom-Pro will self configure. However if the RegCom-Pro is already set to a baud rate you must select the exact baud
rate and communication configuration in the RegCom-Pro for connection to occur. If the unit does not display “Connected” then you have either entered the wrong baud rate or communication settings or a cable problem or the RegComPro not powered.
Once connected then click “Remote” and will display “Accessed” or will go back to “No Access” if the baud rate or cable
connection is not proper and will also go back to “Not Connected” so you can reset the communication settings.
RegCom-Pro POS / Cash Register Interface
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4. PROGRAMMING
Figure 8 :RegCom-Pro and Computer Can Establish Communication
Once you have “Access” then you can do any function on this menu screen. “Upload” data which reads the current
settings of the RegCom-Pro into the PC. “Download” which sends the PC settings to the RegCom-Pro. “Set Time” can
set a new time or PC sync time to the RegCom-Pro. “Load History” reads the History File of Exceptions from the
RegCom-Pro and saves as a text file on the PC.
Note: If the cable is disconnected, RegCom-Pro powered down, PC program closed, the PC and/or the RegCom-Pro
has a 30 second timeout and will reset itself for normal operation.
4.3 REGISTER SELECTION
T o select a specific register , Select “REGISTER SELECT” Tab and select specific register from drop down menu. The
REGISTER SELECT menu will bring up a sub-menu. REGISTER SELECT automatically formats the RegCom-Pro to
match your register’s communication settings. However, if you need to change these settings, you can do so through the
COMMUNICATION menu described later in this manual.
Whenever you select a register in this menu, certain programming features are reset to the
default settings. Always set the register selection first, get the data on-screen, then proceed
with additional programming.
RegCom-Pro POS / Cash Register Interface
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4. PROGRAMMING
TCP/IP
Select “REGISTER SELECT” Tab and select TCP/IP
from drop-down lists.The TCP/IP menu will appear:
Figure 9: REGISTER SELECT Menu
Figure 10: REGISTER SELECT Menu
NOTE: The TCPIP232 Adapter can be programmed by
this method or by using a standard PC with a serial
cable along with the AVE IP setting software. Refer to
the TCIP232 Ad pater Manual for doing this.
Once you have set the IP address of the TCPIP232
Adapter you will be in the “Generic” display mode.
You may select another register driver to format this
display. When you do this the VSI-Pro loads the
default register baudrate as if a direct connection to
the register so make sure you set the proper
baudrate as described below.
The TCPIP232 Adpater communicates with the VSIPro via RS-232 at a baudrate of 19.2K. Therefore
when you select this menu option the baudrate of the
VSI-Pro is changed to this rate so communication for
downloading the configuration can occur. When
using the TCPIP232 adpater with other register
drivers or data dump mode make sure you change
the RXD baudrate to 19.2K so the RegCom-Pro will
communicate.
TCP/IP Limitations
Select “REGISTER SELECT” T ab and select “Generic”
for general register.In this mode is simply no filtering
of the input data and will display any printable
character in the RS-232 terminal,example DVR. If you
are not sure of what you are connecting to this is the
first selection so you will see everything and then later
choose the options you want to better filter the display
to your liking.
Select “REGISTER SELECT” T ab and select TCP/IP
from drop-down lists and then set IP address to the
same as the IP address you wish to monitor .
EXAMPLE: If the IP address is 192.168.0.76, set the
address on the TCPIP 232 Adapter using this
menu.
The TCPIP232 Adapter can monitor any Ethernet
LAN either 10MBs or 100MB/s. However the actual
long term throughput of the adpater is limited to
5MB/s. This is more than enough for network printers
for cash receipts, bar code scanners or single cash
registers that operate in a “Live Mode”. Live Mode
means the register transmitts the data on the network line by line or at the end of each transaction.
Some cash registers have large local built in memories for thousands of items and then only batch
multiple transactions on the network at any given
time or controlled by the server. Cash Registers
utilizing this kind of batch processing are not suitable
for security monitoring. Other devices that output
large amounts of data will overrun the buffers of
either the TCPIP232 Adapter or RegCom-Pro and data
will be lost and would not be suitable for security
monitoring anyway.
The RegCom-Pro has a set of powerful data dump
modes that compatible with the TCPIP232 Adpater. If
large data packets need filtering or special formats
are required contact the factory.
Figure 11: TCPIP Sub-Menu
Refer to Appendix I for additional information on the
TCPIP232 Adapter or the manual included with the
adapter.
RegCom-Pro POS / Cash Register Interface
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4. PROGRAMMING
GENERIC
Select “REGISTER SELECT” T ab then select “GENERIC”
in drop-down menu.No menu will apprear and merely sets
the RegCom-Pro to “Generic” mode.
Figure 12: GENERIC menu
ADDRESSABLE VSI (VSI-ADD)
Select “REGISTER SELECT” T ab then select “ADDRES-
SABLE VSI” in drop-down menu.The ADDRESSABLE
VSI menu will appear:
ANSI
Select “REGISTER SELECT” Tab then select “ANSI” in
drop-down menu.No menu will appear:
Figure 16: ANSI menu
This selects an ANSI driver for the RegCom-Pro. In this
mode standard ANSI terminal commands sent to the
RegCom-Pro will control the display of the data on the
monitor. See Appendix for a detailed command set supported.
BLEEP
Select “REGISTER SELECT” T ab then select “BLEEP”
in drop-down menu.The BLEEP menu will appear:
Figure 13: ADDRESSABLE VSI menu
SET ADDRESS
Choices: ANY, 1, 2, 3,..., 253, 254, 255
AD4323
Select “REGISTER SELECT” T ab then select “AD4323”
in drop-down menu.No menu will apprear and merely sets
the RegCom-Pro to “AD4323” mode.
Figure 14: ADS Menu
ADS
Select “REGISTER SELECT” T ab then select “ADS” in
drop-down menu.The ADS menu will appear:
Figure 17: BLEEP menu
CASIO
Select “REGISTER SELECT” T ab then select CASIO in
drop-down menu.The CASIO menu will appear:
Figure 15: ADS Menu
DISPLA Y
Choices:JOURNAL, RECEIPT
RegCom-Pro POS / Cash Register Interface
Figure 18: CASIO menu
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CASIO TE4000
Select “REGISTER SELECT” T ab then select CASIO in
drop-down menu and then select TE4000.The CASIO
TE4000 sub-menu will appear:
4. PROGRAMMING
Figure 22: CASIO TE3000 sub-menu
MODE
Choices: T APPING , EMULA TING
Figure 19: CASIO TE4000 sub-menu
MODE
Choices: T APPING , EMULA TING
CASIO TE4500
Select “REGISTER SELECT” T ab then select CASIO in
drop-down menu and then select TE4500.The CASIO
TE4500 sub-menu will appear:
Figure 20: CASIO TE4500 sub-menu
MODE
Choices: T APPING , EMULA TING
CASIO TK-T500
Select “REGISTER SELECT” T ab then select CASIO in
drop-down menu and then select TK-T500.The CASIO
TK-T500 sub-menu will appear:
CASIO TE2200
Select “REGISTER SELECT” T ab then select CASIO in
drop-down menu and then select TE2200.The CASIO
TE2200 sub-menu will appear.
Select “RS-232 PORT” then sub-menu will appear:
Figure 23: CASIO TE2200 sub-menu
MODE
Choices: T APPING , EMULA TING
Select ”TPIF PRINTER ADAPTER” no sub-menu will
apprear and merely sets the RegCom-Pro to support the
special protocol of this model.
Figure 24: CASIO TE2200 sub-menu
Figure 21: CASIO TK-T500 sub-menu
MODE
Choices: T APPING , EMULA TING
CASIO TE3000
Select “Register Select” T ab then select CASIO in drop-
down menu and then select TE3000.The CASIO TE3000
sub-menu will appear:
RegCom-Pro POS / Cash Register Interface
CLARITY EPOS
Select “REGISTER SELECT” T ab then select CLARITY
EPOS in drop-down menu.The CLARITY EPOS menu
will appear:
Figure 25: CLARITY EPOS menu
SET TERM NO
Choices: ALL,1,2,3,...,255
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4. PROGRAMMING
DELT A SONO 3.1
Select “REGISTER SELECT” Tab then select “DELT A
SONO 3.1” in drop-down menu.The DEL T A SONO 3.1
menu will appear:
Figure 26: DEL TA SONO 3.1 menu
DRESSER WA YNE
Select “REGISTER SELECT” Tab then select
“DRESSER WA YNE” in drop-down menu.The DRESSER
WA YNE menu and sub-menu will appear:
EDACOM
Select “REGISTER SELECT” T ab then select “EDACOM”
in drop-down menu.The EDACOM menu will appear:
Figure 28: EDACOM menu
EPSON GENERIC
Select “REGISTER SELECT” T ab then select “EPSON
GENERIC” in drop-down menu.The EPSON GENERIC
menu will appear:
Figure 27:DRESSER WAYNE menu
RegCom-Pro POS / Cash Register Interface
Figure 29: EPSON GENERIC Menu
FUJITSU 9920
Select “REGISTER SELECT” T ab then select “FUJITSU”
in drop-down menu.The FUJITSU menu will appear:
Figure 30: FUJITZU 9920 Menu
Select “9920” and then select set display in drop-down
menu.
Choices: Journal, Receipt
Select ”G2220” no submenu will apprear and merely sets
the RegCom-Pro to support the special protocol of this
model.
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4. PROGRAMMING
GASBOY
Select “REGISTER SELECT” T ab then select “GASBOY”
in drop-down menu. The GASBOY menu will appear:
Figure 31: GASBOY menu
DEVICE
Choices: PRINTER, CONSOLE,CSL OLD
DEVICE ADDRESS
Choices: ANY, 01, 02, 03,..., 17
GELLER
Select “REGISTER SELECT” T ab then select “GELLER”
in drop-down menu. The GELLER menu will appear:
IBM
Select ”REGISTER SELECT” Tab then select IBM in
drop-down menu. The IBM menu will appear:
Figure 34: IBM menu
IBM 3151 TERMINAL
Select ”REGISTER SELECT” Tab then select IBM in
drop-down menu and then select IBM3151 TERMINAL.
The IBM3151 TERMINAL sub-menu will appear:
Figure 32: GELLER menu
GILBARCO
Select “REGISTER SELECT” Tab then select
“GILBARCO” in drop-down menu. The GILBARCO menu
will appear:
Figure 33: GILBARCO menu
Figure 35: IBM 3151 TERMINAL sub-menu
DISPLA Y
Choices: JOURNAL, RECEIPT , MIXED
IBM RDS
Select ”REGISTER SELECT” Tab then select IBM in
drop-down menu and then select IBM RDS. The IBM
RDS sub-menu will appear:
Figure 36: IBM RDS sub-menu
DISPLA Y
Choices: JOURNAL, RECEIPT
RegCom-Pro POS / Cash Register Interface
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4. PROGRAMMING
ICL
Select ”REGISTER SELECT” T ab then select ICL in dropdown menu and then select “POS 2000/4000”. The “POS
2000/4000” menu will appear:
Figure 37: POS 2000/4000 menu
Select ”REGISTER SELECT” T ab then select ICL in dropdown menu and then select “POS 5000”. The “POS 5000”
menu will appear:
JCM
Select ”REGISTER SELECT” T ab then select JCM in dropdown menu. The “JCM” menu will appear:
Figure 40: JCM menu
MERIT
Select ”REGISTER SELECT” T ab then select MERIT in
drop-down menu. The “MERIT” menu will appear:
Figure 38: POS 5000 menu
I-CNTRL INT JA VELIN VIPER
Select ”REGISTER SELECT” Tab then select I-CNTRL
INT JA VELIN VIPER in drop-down menu. The “I-CNTRL
INT JA VELIN VIPER” menu will appear:
Figure 39: I-CNTRL INT JA VELIN VIPER menu
DEVICE ADDRESS
Choices: 000, 001, 002,..., 999
Figure 41: MERIT menu
DEVICE ADDRESS
Choices: 000, 001, 002,..., 999
ANY ADDRESS
Choices: ON, OFF
MICRELEC
Select “REGISTER SELECT” T ab then select MICRELEC
in drop-down menu. The MICRELEC menu and sub-menu
will appear:
ANY ADDRESS
Choices: ON, OFF
Figure 42: MICRELEC menu
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4. PROGRAMMING
MICROS
Select “REGISTER SELECT” T ab then select MICROS
in drop-down menu.The MICROS menu will appear:
Select LOCAL VSS, No submenu will appear and merely
sets the RegCom-Pro to “LOCAL VSS” mode.
Figure 43: MICROS menu
MICROS ISN NETWORK
Select “REGISTER SELECT” T ab then select MICROS
in drop-down menu and then select MICROS ISN NETWORK. The MICROS ISN NETWORK sub-menu will
appear:
DST ISN LNA
Choices: ANY, 00, 01, 02, 03,..., 32
DST IDN ID
Choices: ANY, 00, 01, 02, 03,..., 15
MICROS IDN NETWORK
Select “REGISTER SELECT” T ab then select MICROS
in drop-down menu and then select MICROS IDN NETWORK. The MICROS IDN NETWORK sub-menu will appear:
Figure 45: MICROS IDN NETWORK sub-menu
DEVICE
Choices: PRINTER, VIDEO
Figure 44: MICROS ISN NETWORK sub-menu
SOURCE TYPE
Choices: ANY, 00, 01, 02 ,03,..., 09
SRC ISN GNA
Choices: ANY, 00, 01, 02, 03,..., 32
SRC ISN LNA
Choices: ANY, 00, 01, 02, 03,..., 32
SRC IDN ID
Choices: ANY, 00, 01, 02, 03,..., 15
DEVICE ADDRESS
Choices: ANY, 01, 02, 03,...,13, 14, 15
MODE
Choices: EMULA TE,T AP
NCR
Select “REGISTER SELECT” Tab then select NCR in
drop-down menu. The NCR menu will appear:
Figure 46: NCR menu
DESTIN TYPE
Choices: ANY, 00, 01, 02, 03,..., 09
DST ISN GNA
Choices: ANY, 00, 01, 02, 03,..., 32
RegCom-Pro POS / Cash Register Interface
Select NCR2113, 3110, No submenu will appear and
merely sets the RegCom-Pro to “NCR 21 13,31 10” mode.
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4. PROGRAMMING
NCR 7059
Select “REGISTER SELECT” Tab then select NCR in
drop-down menu and then select “NCR 7059”. The NCR
7059 sub-menu will appear:
Figure 47: NCR 7059 sub-menu
NIXDORF
Select “REGISTER SELECT” T ab then select “NIXDORF”
in drop-down menu and then select “NIXDORF BEETLE”.
The NIXDORF BEETLE sub-menu will appear:
NORAND 1200
Select “REGISTER SELECT” T ab then select “NORAND
1200” in drop-down menu.The NORAND 1200 menu will
appear:
Figure 50: NORAND 1200 menu
TITLE DISPLA Y
Choices: ON, OFF
CONSOLE ID :
Choices: ANY, 1, 2, 3, 4, 5, 6, 7, 8
WORKING MODE
Choices: ACK , TAP
OMEGA 2000
Select “REGISTER SELECT” T ab then select “OMEGA
2000” in drop-down menu.The OMEGA 2000 menu will
appear:
Figure 48: NIXDORF BEETLE sub-menu
Select “REGISTER SELECT” T ab then select “NIXDORF”
in drop-down menu and then select “BEETLE/50 PRINTERS ”.The BEETLE/50 PRINTERS sub-menu will appear:
Figure 49: BEETLE/50 PRINTERS sub-menu
RegCom-Pro POS / Cash Register Interface
Figure 51: OMEGA 2000 menu
OMRON
Select “REGISTER SELECT” T ab then select “OMRON”
in drop-down menu.The OMRON menu will appear:
Figure 52: OMRON menu
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4. PROGRAMMING
P ANASONIC
Select “REGISTER SELECT” Tab then select
“PANASONIC” in drop-down menu.The PANASONIC
menu will appear:
Figure 53: P ANASONIC menu
MODEL
Choices : 6000, 7000, 8000
WOKING MODE
Choices : ACK , TAP
PAR
Select “REGISTER SELECT” Tab then select “PAR” in
drop-down menu.The P AR menu will appear:
PROSPER
Select “REGISTER SELECT” Tab then select “PROSPER” in drop-down menu.The PROSPER menu will appear:
Figure 56 PROSPER menu
RIVA
Select “REGISTER SELECT” T ab then select “RIVA” in
drop-down menu.The RIV A menu will appear:
Figure 54: P A R menu
P ARAGON CLARITY SMARTP AD
Select “REGISTER SELECT” Tab then select “PARAGON CLARITY SMARTPAD” in drop-down menu.The
P ARAGON CLARITY SMARTP AD menu will appear:
Figure 55: P A R menu
SET TERM NO
Choices: ALL,1,2,3,...,255
Figure 57 RIVA menu
SAMSUNG
Select “REGISTER SELECT” Tab then select
“SAMSUNG” in drop-down menu.The SAMSUNG menu
will appear:
Figure 58 SAMSUNG menu
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4. PROGRAMMING
SHARP
Select “REGISTER SELECT” T ab then select SHARP in drop-down menu.The SHARP menu will appear:
Figure 59: SHARP menu
SHARP 750 ER-01PU
Select “REGISTER SELECT” Tab then select SHARP
in drop-down menu and then select “A-750/A-770 ER-
01PU”. The SHARP 750 ER-01PU sub-menu will appear:
Figure 60: SHARP 750 ER-01PU sub-menu
SHARP ER-A410/420
Select “REGISTER SELECT” T ab then select SHARP in
drop-down menu and then select “A410,420”.The SHARP
ER-A410/420 sub-menu will appear:
SHARP UP600/700
Select “REGISTER SELECT” T ab then select SHARP in
drop-down menu and then select “UP600/700”.The SHARP
UP600/700 sub-menu will appear:
Figure 62: SHARP UP600/700 sub-menu
SHARP UP300/3300
Select “REGISTER SELECT” T ab then select SHARP in
drop-down menu and then select “UP300/3300”.The
SHARP UP300/3300 sub-menu will appear:
Figure 61: SHARP ER-A410/420 sub-menu
RegCom-Pro POS / Cash Register Interface
Figure 63: SHARP UP300/3300 sub-menu
TERMINAL
Choiecs: ANY, 1, 2, 3,...,16
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4. PROGRAMMING
SCHLUMBERGER
Select “REGISTER SELECT” Tab and select
SCHLUMBERGER in drop-down menu. The
SCHLUMBERGER menu will appear:
Figure 64: SCHLUMBERGER menu
DISPLAY
Choices: RECEIPT , CDU[ 2L ], C.D.U.
SICOM
Select “REGISTER SELECT” Tab and select SICOM in
drop-down menu.The SICOM menu will appear:
SUNTRONIC
Select “REGISTER SELECT” Tab then select
SUNTRONIC in drop-down menu.The SUNTRONIC menu
will appear:
Figure 67: SUNTRONIC menu
TCI
Select “REGISTER SELECT” Tab then select TCI in
drop-down menu.The TCI menu will appear:
Figure 68: TCI menu
DEVICE ADDRESS
Choices : 000, 001, 002,..., 999
Figure 65: SICOM menu
SECNET ADDRESS
Choices: ANY, 1, 2, 3,..., 255
SPEDI CCTV
Select “REGISTER SELECT” Tab then select SPEDI
CCTV in drop-down menu.The SPEDI CCTV menu will
appear:
Figure 66 : SPEDI CCTV menu
SET ADDRESS
Choices: ANY, 1, 2, 3,..., 255
TEAM POS 2000
Select “REGISTER SELECT” Tab then select “TEAM
POS 2000” in drop-down menu.The TEAM POS 2000
menu will appear:
Figure 69: TEAM POS 2000 menu
TEC
Select “REGISTER SELECT” Tab then select TEC in
drop-down menu. The TEC menu will appear:
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Figure 70: TEC menu
Page 28
4. PROGRAMMING
Select MA-516, No submenu will appear and merely
sets the RegCom-Pro to “MA-516” mode.
TEC SLIP PRINTER EMULA TE
Select “REGISTER SELECT” Tab then select TEC in
drop-down menu and then select TEC SLIP PRINTER
EMULA TE.The TEC SLIP PRINTER EMULA TE sub-menu
will appear:
Figure 71: TEC SLIP PRINTER EMULA TE sub-menu
UNIWELL UN4025
Select “REGISTER SELECT” T ab then select UNIWELL
in drop-down menu and then select UN4025.The
UNIWELL UN4025 sub-menu will appear:
Figure 74: UNIWELL UN4025 sub-menu
DEVICE ADDRESS
Choices: 000, 001, 002,..., 999
ANY ADDRESS
Choices: ON, OFF
MODEL
Choices: T APPING , EMULA TING
TKMAXX
Select “REGISTER SELECT” tab then select TKMAXX
in drop-down menu.The TKMAXX menu will appear:
Figure 72: TKMAXX menu
UNIWELL
Select “REGISTER SELECT” tab then select UNIWELL
in drop-down menu.The UNIWELL menu will appear:
UNIWELL DX890/915
Select “REGISTER SELECT” T ab then select UNIWELL
in drop-down menu and then select DX890/915.The
UNIWELL DX890/915 sub-menu will appear:
Figure 75: UNIWELL DX890/915 sub-menu
DEVICE ADDRESS
Choices: 000, 001, 002,..., 999
ANY ADDRESS
Choices: ON, OFF
Figure 73: UNIWELL menu
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4. PROGRAMMING
UNIWELL SX875/8000/8500
Select “REGISTER SELECT” T ab then select UNIWELL
in drop-down menu and then select SX875/8000/8500.
The UNIWELL “SX875/8000/8500” sub-menu will appear:
Figure 76: UNIWELL SX875/8000/8500 sub-menu
DEVICE ADDRESS
Choices: 000, 001, 002,..., 999
ANY ADDRESS
Choices: ON, OFF
VECTRON
Select “REGISTER SELECT” T ab then select VECTRON
in drop-down menu.The VECTRON menu will appear:
Figure 78: VECTRON menu
VERIFONE
Select “REGISTER SELECT” Tab then select
VERIFONE in drop-down menu.The VERIFONE menu will
appear:
UNIWELL UX60
Select “REGISTER SELECT” T ab then select UNIWELL
in drop-down menu and then select UX60.The UNIWELL
UX60 sub-menu will appear:
Figure 77: UNIWELL UX60 sub-menu
DEVICE ADDRESS
Choices: 000, 001, 002,..., 999
ANY ADDRESS
Choices: ON, OFF
Figure 79: VERIFONE menu
WEIGH SCALE
Select “REGISTER SELECT” Tab then select WEIGH
SCALE in drop-down menu.The WEIGH SCALE menu
will appear:
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Figure 80: WEIGH SCALE Menu
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4. PROGRAMMING
4.4 TIME/DATE SETTING
T o program the clock's functions, select “TIME/DA TE” Tab.The following page will appear:
Figure 81: TIME/DATE SETTING PAGE
TIME FORMAT
Select TIME/LANGUAGE Tab then select TIME FORMAT drop-down menu and then selects either 12-hour AM/PM or
24-hour Military Time format with AM/PM.
DA TE FORMAT
Select TIME/LANGUAGE Tab then select DATE FORMA T drop down menu and then chooses one of the three
available formats.
DA YLIGHT SA VING
Select TIME/LANGUAGE Tab then select DAYLIGHT SA VING drop down menu and select daylight saving for UK,
USA, Canada, Australia and T asmania or is disabled.
T/D LOCKING Select TIME/LANGUAGE Tab then select T/D LOCKING drop down menu for turns the time/date
locking on or off. If the time/date locking is turned on, make sure that the time and date format selected is the same
as the ATM time and date format.
If the T/D LOCKING is turned on, make sure that the time format selected is the same as the register’s time/date
format. If the T/D LOCKING is turned on, the RegCom-Pro will monitor the incoming data string. If it finds a valid time
and date in one or two consecutive lines, it will set the clock to whatever time/date it finds. A valid time has the following
formats:
HH:MM, HH:MM:ss
HH:MM AM, HH:mm:ss AM
HH:MM PM, HH:MM:ss PM
where hh is a number between 0 and 12 ( 24 if either AM or PM not present )
A valid date has the same format as for date display and has either “/” or “-" as a separator .
T/D SYNCING is a command that is initiated by a compatible DVR or controlling device that requests the T/D from the
RegCom-Pro. When using an AVE DVR, every midnight the DVR requests the current T/D and updates. This can be
done by direct connection or via the RegCom network. When using the RegCom network the DVR requests the T/D only
from Address #1. The T/D locking of the RegCom-Pro must be turned on so it will lock to the POS T/D.
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4. PROGRAMMING
SET TIME/DA TE
Select ”REMOTE” Tab. Set time and date in DATE and TIME section or select check box “Use Current T ime Date” for
load Time and Date from remote computer .
Figure 82: Time/Date Setting Page
4.5 TEXT DISPLAY
This page will give you more control over the actual text block formatting and its appearance on the monitor .T o access
the page,Select “TEXT SETUP” Tab.The following page will appear:
Figure 83: Text Display Setting Page
OUTPUT CHARACTER / LINE
Select OUTPUT CHARACTER / LINE drop-down menu. This setting allows you to change the number of characters per
line from 10 to 40.
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4. PROGRAMMING
4.6 COMMUNICATION
This was discussed briefly in the section under “REGISTER SELECT” and will be fully explained here. When you
choose your register type under the REGISTER SELECT menu, this automatically formats the RegCom-Pro to the
appropriate settings needed to communicate with your register. There may be times when you will need to amend these
settings for a specific register.
T o access the Communication menu, select “COMMUNICA TION” Tab.The following page will appear:
Figure 84: Communication Page
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4. PROGRAMMING
REGISTER SETTINGS
The “Register Settings” selects and allows you to program the communication and protocol parameters used to
communicate with the POS or Cash Register using the DB9 connector. The “Network Settings” selects and allows
you to program the communication and protocol parameters used to network the RegCom-Pro to other units using the
RJ45 connector.
Figure 85: Register Settings menu
INTERFACE TYPE
Choices: RS-232, P ASSIVE T AP, RS-485
T o set the interface type for your particular device, select “COMMUNICA TION” Tab and select INTERFACE TYPE from
INTERFACE TYPE drop-down menu. RS-232 and RS-485 are defined by IEEE standards, however, the Passive T ap is a
high impedance (100K) input with full diode protection. Refer to T able 1 and 1A for respective pin-outs of RS-232 or
RS-485.
This feature allows you to set the transmit baud rate to a separate device if you are looping the data back out of the
RegCom-Pro.T o set the TX Baud Rate for your p articular device, select “COMMUNICATION” T ab and set TX BAUDRA TE
from TX BAUDRA TE drop down menu.
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4. PROGRAMMING
TX PROTOCOL
This selection allows you program the protocol or format of the data that is transmitted out the TX port. This is only
available for registers that do not use the TX line of the POS/Cash Register port for emulate modes. When using the
register port for tapping then the data output in ASCII mode simulates the function of the VSI-Pro previous versions and
utilizes the same pinout connection. When using the RegCom-Pro in the Master mode this TX line is used to output the
data in the VSI-ADD protocol to be compatible with the Hydra output to DVRs.
Choices: ASCII, VSI-ADD, VNet, Dallmeier , MVDR, Norbain V ista
NOTE: The choices in the above selection will change depending on the programming selections in the Network Settings
sub-menu. In the “Master” mode the data can be sent out the VSI-ADD format which is the standard AVE protocol for
register data which is supported by all AVE DVRs and many 3rd party DVR manufactures. The VNET format is only
support by the A VE Vnetworker PC Sof tware. The MVDR format is a subset of the VNET format that is supported by the
A VE MVDR line of DVRs. The Dallmeier setting supports communication to the Dallmeier DVR in Commanding mode.
ASCII is not supported in the Master mode selection.
PARITY
Choices: NONE, ODD, EVEN
Select “COMMUNICA TION” T ab and set P ARITY from P ARITY drop down menu.
DA T A BITS
Choices: 7 or 8
If you select 7 Data Bits, you must select “ODD” or “EVEN” Parity in the Parity drop down menu. Select “COMMUNICA TION”
T ab and set DA T A BITS from DA T A BITS drop down menu.
HW HANDSHAKING
Choices: ON, OFF
Hardware handshaking is an electrical signal that tells the cash register or computer that the RegCom-Pro is ready to
receive data. It may not be necessary and/or need not be connected to an outgoing signal from the cash register or
computer since the RegCom-Pro does not require handshaking. The RegCom-Pro handshaking signal is always true
signally the cash register or computer to send data.
Handshaking guarantees that the internal buffer is not over run or text is not lost. Most A VE interfaces do not support
this function. Also since the VSI-Pro has a 128K buf fer this feature is generally not required.
SW HANDSHAKING
Choices: NONE, XON/XOFF , ACK/NAK
Software handshaking is a command that is embedded in the data stream that is read and/or sent by the RegCom-Pro
that controls the flow of data to or from an external device.
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4. PROGRAMMING
AUTO LINEFEED
Choices: ON, OFF
Auto Linefeed makes the RegCom-Pro append a CR/ LF after each displayed line.The default of this
function is “ON”, but if you would like to disable it then select COMMUNICATION tab and select OFF in AUTO
LINEFEED drop-down menu.
NETWORK SETTINGS SECTION
Figure 86: Network Settings Menu
TYPE
Choices: GENERIC, MASTER, SLAVE, OFF
GENERIC
This is the default setting of the RegCom-Pro. Also the default Jumper setting of the RegCom-Pro connects the Network
Serial RS-232 to the DB9 Pin 8 and outputs the Exception Data from this port which can be connected to a DVR or Serial
Printer. Also the Network RJ45 port outputs the same data via RS-485.
For normal exception data output to be backward compatible with all VSIs set Protocol for ASCII.
MASTER
This setting configures the Network RJ45 port to be a Master which is formerly called Hydra. The Master uses RS-485 bidirectional communication to slave devices using either the Regcom or Vnet protocol.
The “OUTPUT” RS-232 data with the selected format is sent out the DB9 TXD Pin 3 for RS-232. In the RS-232 mode you
can still use the RegCom-Pro to interface to a POS or Cash Register but only in the tap mode using the DB9 RXD Pin 2
only to recieve the data. Emulation modes require the use of both the RXD and TXD so this mode is prohibited while using
the RegCom-Pro in the Master mode.
NOTE: The default RegCom/VNET address of the internal Cash Register port of the RegCom-Pro is N/A. Therefore you
must select what address you require to be assigned to the Master Mode RegCom-Pro data output so the DVR will
assign its register data to the proper camera.
The “OUTPUT” RS-485 data with the selected format is sent out the DB9 Pins 4 &6 and the baud rate, etc, is set via the
communications setting not in this menu. In this mode the RegCom-Pro can not connect to any POS or Cash Register.
Related settings
“ADDRESS” selects the RegCom address of the internal Cash Register port
“PROTOCOL” which the choices are REGCOM or VNET
“TX PROTOCOL” which the choices will be MVDR, DALLMEIER, VSI-ADD, VNET
“BAUD RA TE” 1200- 115.2K
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4. PROGRAMMING
SLAVE
This setting confirgures the Network RJ45 port to be a Slave which is formerly called Regcom or Vnetworker. The Slave
uses RS-485 bi-directional communication to the Master unit.
Related Settings
“ADDRESS” choices are 1-16
“PROTOCOL” which the choices are REGCOM or VNET
“BAUD RATE” 1200 - 115.2K
OFF No data is sent out the Network Port either via RS-232 or RS-485.
ADDRESS
Choices: N/A, 1-16
This select the address or camera number when configured as a slave device. The selections are 1-16 so that the POS/
Cash Register is assigned a unique number up to a maximum of 16 to send the data over the RS-485 network back to a
Master unit or a Hydra device which then sends all the data to the DVR or PC for recording.
PROTOCOL
Choices: REGCOM 9.6K or REGCOM 57.6K or VNET
This setting selects the protocol of the RS-485 Network. There are two protocols to be compatible with two different
devices and functions. The REGCOM can be selected for compatibility with the Regcom networking device. The Regcom
device can be set for either 9600 or 57600 baud rate to match the installed device settings. However when not using the
Regcom device and using only RegCom-Pro then any baud rate can be set. The Regcom Protocol only has the ability to
receive register data only .
The VNET can be configured for compatibility with the Vnetworker or Networker devices. A baud rate of 19200 can be only
used for these external devices. However when used with a RegCom-Pro device and no external Vnetworker or Networker
devices are used then any baud rate can be used. The Vnetworker protocol has the ability to receive register data,
Program remote RegCom-Pro devices, receive remote alarming and Time/Date information.
BAUD RA TE
Choices: 1200 - 115200 baud rate
This sets the comunication speed for the Network port in all configurations. Care must be given to selecting the proper
baud rate for the Type of operation you wish and configuration you set for the RegCom-Pro.
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4. PROGRAMMING
4.7 EXCEPTION REPORTS
T o access the EXCEPTION REPORT menu ,select “EXCEPTION REPOR T” T ab .The following p age will appear:
Figure 87: EXCEPTION REPORT P AGE
EXCEPTION REPORT OVERVIEW
The Exception Report gives you the option to assign a trigger an alarming device, or send data to another serial device
on any questionable transaction that you have preprogrammed into the RegCom-Pro.
The RegCom-Pro will allow programming of up to 24 separate exceptions. These exceptions can be VOIDS, REFUNDS,
COUPONS, P AID OUT, RETURNS, individual departments, specific items, or any transaction that you determine (by
programming) to be “exceptional” or questionable.Y ou may even set ranges for the exceptions. For example, all transactions
over $100, between $8.00 and $25.00, or lower than $10 and greater than $25.00, all transactions by a specific cashier,
or whatever transactions you need to watch exceptionally close.
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4. PROGRAMMING
The following is a brief overview of how to set up Exception Reports.
1.Run RegCom-Pro PC Software then select “EXCEPTION REPOR T” T ab.
2.In “EXCEPTION REPORT” T ab, select “DVR SELECTION” section. Then select the model of DVR you are using.
3.In “EXCEPTION REPORT” Tab, select “SET EXCEPTION” section then select the EXCEPTION NO. that you wish
to program.
4.Make sure that “HIST ORY BUFFER” is set to “ON” for any exception dat a to be saved in the Exception History .
5. Program the EXCEPTION STRING . Select “EXCEPTION REPORT” T ab, In “EXCEPTION STRING” section. Click
on Set Exception String button then program exception string that you wish.
6.After you have set up the desired configurations, press the REC button on the DVR to record video into a hard drive
or use alarm output for triggering the DVR at record input.
7.The monitor should display a flashing REC message and the REC button will light up indicating the DVR is in the
recording mode.
HARD ALARM OUTPUT
The RegCom-Pro allows you to program exceptions to trigger external alarming devices such as DVRs, Time-lapse
VCR’s, quads, enunciators, LED’s etc. Using the ALARM OUTPUT you can have your DVR record only exceptions, or
have an alarming quad go to full screen on an exception, or even trigger a buzzer to alert you that an exception has
occurred.
DVR or PRINTER OUTPUT
There may be situations where you want to send all the data to store on a DVR or do not want cashiers or other
employees to know what triggers an exception. In this case, the RegCom-Pro provides a separate serial output that will
send data to a remotely located DVR or serial printer. If you turn the output on and you have a remote serial printer
hooked up to the RegCom-Pro, then, whenever an exception is reported, it is sent out to the serial printer. The printer will
give you a hard copy printout of the questionable transaction with the time and date. With this hard copy printout of the
exception report, you can then review the tape by going directly to that exception’s time.
The serial output of the RegCom-Pro can be programmed to send out the entire transction. The output can be connected
to the other equipment such as DVRs, computers, phone line transmissions or digital storage devices for later retrieval.
The RegCom-Pro also has a “triggered text” feature. This feature allows programmed text or control characters to be sent
out when an exception occurs to trigger devices like DVR’s to save the data file for future review . Other computer devices
can wait for this specified text string and do other functions at this time via the serial communication process.
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4. PROGRAMMING
DOWNLOAD EXCEPTION HISTORY
This displays the buffered exceptions on co mputer , starting with the oldest exception in the buffer . Remember , you must
turn the HISTORY BUFFER “ON” for exceptions to be saved in history.
Click the “REMOTE” Tab then you will see the following Page.
Figure 88: Remote Page
Click on “Set Comport”. If the RegCom-Pro is in the “Baudrate Detection” Mode then you can set any baud rate and the
RegCom-Pro will self configure. However if the RegCom-Pro is already set to a baud rate you must select the exact baud
rate and communication configuration in the RegCom-Pro for connection to occur. If the unit does not display “Connected” then you have either entered the wrong baud rate or communication settings or a cable problem or the RegComPro not powered.
Figure 89: Communication Setting Page
Once connected then click “Remote” and will display “Accessed” or will go back to “No Access” if the baud rate or cable
connection is not proper and will also go back to “Not Connected” so you can reset the communication settings.
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4. PROGRAMMING
Figure 90: PC and RegCom-Pro Can Establish a Communication
Once you have “Access” then you can do “LOAD HISTORY” or “File of Exceptions” from the RegCom-Pro and save as a
text file on the PC.
Click on LOAD HISTORY button and then save as a exception file on the PC.
Figure 91: Example of Exception History
NOTE For any exception you must program History Buffer “ON” for any exception data tobe saved
in the Exception History.
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DVR SELECTION
Select “EXCEPTION REPORT” T ab, The “DVR SELECTION” section will appear:
4. PROGRAMMING
Figure 92: DVR Selection Section
DEST ID and SRC ID
Choices: 1 through 32
NOTE : The DEST ID and SRC ID can not be the same value or can not send any command.
SET EXCEPTION
Select “EXCEPTION REPORT” Tab, The “SET EXCEPTION” section will appear:
Figure 94: Set Exception Section
EXCEPTION NO.
Choices: 1 through 24
Select “EXCEPTION REPORT” T ab. In SET EXCEPTION section, select EXCEPTION NO. drop-down menu then select
the Number that you wish to program.
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4. PROGRAMMING
OUTPUT
Choices: ON, OFF
The OUTPUT controls the RS-232 data from the RegCom-Pro. T ypically this is sent to a remote Serial Printer to provide
a hard copy of Exceptions with time and date on it. This data can also be sent out to a computer with appropriate
software and give you the ability to analyze data. Y ou could also use an auto answer modem and have the dat a sent to
a central office or even to your home. The serial devices must have the same Baud Rate, Parity, and Data Bits as the
RegCom-Pro for optimum performance of data transfer.
T o make your selection, Select “EXCEPTION REPORT” T ab and select SET EXCEPTION section and then select ON
or OFF in OUTPUT drop-down menu.
HISTORY BUFFER
Choices: ON, OFF
The history buffer stores all the exceptions that are occur in the RegCom-Pro. Sometimes this can be very large and
consume a large portion of the memory of the RegCom-Pro. This can be used to automatically search a compatible
DVR, upload to a PC to save or print out to remote monitor. This setting allows the user to enable or disable this
feature as to conserve memory allocation for other features.
The following sections defines the Exceptions Strings, the Operator and the Range. The
Exception String is programmed first, then Range is defined and finally the Operator is
selected. The RegCom-Pro looks at the Exceptions String first, and if there is data that
matches, it then checks to see if a Range has been defined.
EXCEPTION STRING
The RegCom-Pro compares the data that is printed to remote monitor to the data entered in the Exception S tring. The
Exception String can also be used without a defined range. Example of this would be to assign a word “ VOID” as an
exception. RegCom-Pro will look for that string so range definition is not necessary . However, exception string “ VOID”
could be further defined by assigning a Range, i.e. all “VOID” over $20.
You can also define a global exception to flag all negative transactions. An example of this using the Samsung ER4715 would
Samaung ER-4715 register an assigned Exception string “..-” will flag all Void, Refund, Merchandise Return and
Paid out to the monitor.
You can also use wild card symbol “.”, a centered dot on any data location. An example of this would be instead of
assigning eight different exception strings for dept 00 to dept 07, you can assign only one exception string e.g. “dept
.”.”. That wild card exception string will handle exceptions for all eight departments.
PROGRAMMING NOTE
be the following exception to flag any transaction that contains a “-”,
or negative sign. For example, in the
T o program the exception string, Select “EXCEPTION REPORT” Tab and select EXCEPTION STRING section. Click on
SET EXCEPTION STRING button, EXCEPTION STRING SETUP will appear then program exception string that you
desire in the blank and then click on SET button.If exception sting not correct, click on SET EXCEPTION STRING button
EXCEPTION STRING SETUP will appear again then click on CLEAR button and then program correct exception string in
the blank.
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4. PROGRAMMING
Figure 95: Exception String Section
NOTE
Remember to enter your Exception String based on the way that data prints to remote
monitor, including spaces.
NOTE
Only 40 characters are allowed in each Exception String, including blank spaces.
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4. PROGRAMMING
RANGE
Choices: 00,000,000.00-99,999,999.99
The Range defines the limits of the Operator. These are numeric only. As you can see from the previous examples,
the range has two separate fields that are separated by a double-sided arrow. This format must be followed.
To program the range, click on SET RANGE button, SET RANGE page will appear then program RANGE that you
desire in the set range and then click SET button if range not correct click CLEAR button and then program correct
range again.
Figure 96: Set Range Section
OPERA TO R
Choices: NONE, IN, OUT
The Operator determines the behavior of the Range. Think of the Operator in mathematical terms. Setting the correct
range and specifying “IN” or “OUT” will make the Operator perform “greater than”, “less than”, “equal to”, “in the range”, or
“out of the range” calculations.
With this version of the RegCom-Pro, you can define ranges for your exceptions and have the RegCom-Pro alarm when
an exception falls within the range’s parameters or outside the range of the two numbers. The choices are “IN”, “OUT”,
and “NONE”. T o program the operator , Select “EXCEPTION REPORT” Tab, In EXCEPTION STRING section then select
NONE or IN or OUT in OPERA TOR drop-down menu.
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4. PROGRAMMING
EXAMPLES FOR SETTING EXCEPTION
EQUAL
Suppose Exception #2 would be flag all $10 sales on Register Department 1. This would be the settings for this
Exception: (For these examples, we are using the Samsung ER-4715 Electronic Cash Register)
Exception No.2
OutputON,OFF (depending on presence of serial printer)
Exception String 1 . . .
Range0010.00-0010.00
OperatorIN
OUT RANGE
Suppose Exception #3 would “FLAG” every transaction on Department 2 that is under 10 cents and over $100 dollars.
This would be the settings for this Exception:
Exception No.3
OutputON, OFF (Depending on presence of serial printer).
Exception String 2 . . .
Range0000.10 -0099.99
OperatorOUT
IN RANGE
Suppose Exception # 5 would flag all transactions between $50.00 & $100.00 on Department 3:
Exception No.3
OutputON or OFF (Depending on presence of serial printer).
Exception String 3 ...
Range0049.99-0099.99
OperatorIN
With this exception all sales between $50 and $100 dollars will be flagged.
IN RANGE
Suppose Exception # 5 would flag all transactions between $50.00 & $100.00 on Department 3:
Exception No.3
OutputON or OFF (Depending on presence of serial printer).
Exception String 3 ...
Range0049.99-0099.99
OperatorI N
With this exception all sales between $50 and $100 dollars will be flagged.
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4. PROGRAMMING
GREA TER THAN
This example will show you how to program an exception to flag all sales in department 5 greater than $100 dollars
Exception No.2
OutputON or OFF
Exception String 5...
Range0000.01- 0099.99
OperatorOUT
Now whenever anyone rings a sale of $100 or more on Department 5, the transaction will be flagged.
LESS THAN
This example will show you how to program an exception to flag all sales in Department 6 of less than $100. 00:
Exception No.4
OutputON or OFF
Exception String 6...
Range0000.01-0099.00
Operator IN
Figure 97: Exception Report Section
OUTPUT
Choices: ON, OFF
This is global output to send data to the serial printer. When “ON” is selected all the dat a will be send to the serial printer
regardless of what setting of output has selected in the individual output in set exception section. When “OFF” is
selected only those exception will send to the serial printer whose output is “ON” under set exceptions section for
individual exceptions. To turn output “ON” or “OFF”,
select “EXCEPTION REPORT” Tab, In EXCEPTION REPORT
section, select ON or OFF in OUTPUT drop-down menu.
TIME STAMP
Choices: ON, OFF
If TIME STAMP is selected “ON” then printer will print the exception with time stamp flag, otherwise just print the
Exception. T o turn TIME ST AMP “ON” or “OFF”,
select “EXCEPTION REPORT” Tab, In EXCEPTION REPORT section,
select ON or OFF in TIME ST AMP drop-down menu.
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4. PROGRAMMING
SCROLL MA TCHING
Scroll Matching is a feature to better remove those advertising scrolling messages on the customer display of cash
registers so they do not clutter up the video recording.
Figure 98: Scroll Matching Section
Exception Strings (with Scroll Matching OFF) are compared to any text in a line or any text after a CR LF up to 40
characters. If the line is longer than 40 characters we insert a virtual LF CR. Therefore an exception string can not be
longer than 40 characters. If you use a wild card in front of or behind of a normal exception string then no matter what
letter is recieved in that position of the wild card it will be accepted as part of exception string.
In scrolling messages we may not have LF and sometimes no CR. This has the first character of every line usually
different in the scrolling message and even partial words starting at any place within any one of the words of the
scrolling message. Therefore conventional Exceptions even with the wild card does not remove all.
Scroll Matching “On” changes the way the RegCom-Pro processes exceptions. Scroll matching only works with advertising messages that are scrolling in the video by typically shifting accross a customer display. Messages that are
displayed in full, then erased in full will have not be erased by scroll matching. Therefore if the message is scrolling then
the RegCom-Pro will erase the entire message if the scrolling continues within the Time Out setting. The default Time
Out is 1 second but is programmable if the display scrolls slower than normal. When the Time Out exceeds the programmed time the internal memory buffer of the scrolling message is erased and the process is repeated. This allows for
new or different messages to be fully erased by the scroll matching feature.
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4. PROGRAMMING
4.8 ALARM OUTPUTS
T o access alarm output, Select “ALARM OUTPUTS” Tab, ALARM OUTPUTS section and TRIGGER TEXT section will
appear:
Figure 99: Alarm Outputs Page
NOTE: The ALARM OUTPUTS Page controls the formatting of the external alarms.
The RegCom-Pro allows you up to 16 alarms that may be used with any of the user programmed exceptions. However
there are only 2 hardwired alarm outputs and these correspond to Alarm 1 & 2 only . The other 14 alarms can be used to
send trigger text, serial data out or flash the screen. To select the Alarm Number that you want to program, select
“ALARM OUTPUTS” T ab then select ALARM OUTPUTS section and then select ALARM NO.,1,2,3,4,...,16, in ALARM
NO.drop-down menu.
ALARM TRIGGER
Choices:1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23,24 , 1-12, 13-24, 1-24, RTS
An Alarm T rigger is the source of activity programmed to activate a cert ain alarm. The alarm trigger tells the RegCom-
Pro what exception to use to trigger the alarming device.
Choices: Exceptions 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 1 1, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, and 24 (alarms when
data is received that matches what you have set in these exception strings).
Exceptions 1-12: alarms when data is received that matches any data set in Exception 1-12.
Exceptions 13-24: alarms when data is received that matches any data set in Exception 13-24.
Exceptions 1-24: alarms when data is received that matches any data set in Exception.
RTS
External alarm input. The RegCom-Pro has 1 alarm input, if you are not using the handshaking function. A contact
closure to ground on pin 7 will trigger this alarm. Coupled with the RTS Triggered text, you can now display a 40
character message from an external alarm input.
RTS APPLICATION NOTE
The RTS alarm input can be connected to the drawer of a cash register or safe to alarm
and send the message "DRAWER OPEN" to the screen if the drawer is open too long.
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4. PROGRAMMING
T o select the alarm trigger that you want to program, select “ALARM OUTPUTS” Tab then select ALARM OUTPUTS
section and then select ALARM TRIGGER ,1, 2,..., 23, 24, RTS in ALARM TRIGGER EX.. drop-down menu.
NORMAL ST A TE
Choices: NO (Normally open), NC (Normal closed)
There are two choices: NO (normally open) or NC (normal closed). These selections determine whether the alarm
outputs will act as a normally open switch or a normally closed switch.
T o select the Normal S t ate that you want to program, select “ALARM OUTPUTS” Tab then select ALARM OUTPUTS
section and then select NO or NC in NORMAL ST A TE drop-down menu.
ALARM DURA TION
This is the amount of time in seconds that the alarm will remain activated once it is triggered. The selections for alarm
duration are: PULSE, 1, 3, 5, 10, 15, 20, 30, 60, 120, 180, and 240 seconds. (PULSE sends a 200mS alarm pulse to the
alarm device.)
T o select the amount of time in seconds that you want to program the alarm duration, select “ALARM OUTPUTS” Tab
then select ALARM OUTPUTS section and then select ALARM DURATION,PULSE, 1, 3, 5, ..., 240, in ALARM
DURA TION drop-down menu.
TRIGGERED TEXT
A Triggered Text is a data string that associates with one of the 16 alarms or with external RTS alarm. When the
alarm is triggered by a source, the associated string is sent out and/or displayed, if enabled respectively. Each
Triggered Text can contain up to 40 printable ASCII data. If non-printable data (control code) is included, each
control code occupies 3 printable spaces. Therefore, only 13 control codes maximum can be programmed in one
Triggered Text. T o program the TRIGGERED TEXT , go to the “ALARM OUTPUTS” T ab . Select desired ALARM NO or
RTS for external alarm. Then select TRIGGERED TEXT section.
Figure 101: Triggered Text Section
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4. PROGRAMMING
OUTPUT TEXT
Choices: ON, OFF
Select “ALARM OUTPUTS” T ab then select TRIGGERED TEXT section and then select ON or OFF in OUTPUT TEXT
drop-down menu.Selecting “OFF” will not send any exception text to the serial printer.
RTS TRIGGERED DELAY
Choices: OFF, 1S, 5S, 10S, 20S, 30S, 1M, 5M, 10M
Select “ALARM OUTPUTS” T ab then select TRIGGERED TEXT section and then select R TS TRIGGERED DELA Y that
you desire in RTS TRIGGERED DELA Y drop-down menu.Selecting “OFF” will give no delay and will trigger the alarm
immediately upon RTS closure.
This function introduces a time delay for the RTS Trigger Input before initiating an alarm condition. The alarm must
be continuous for the entire time of the delay setting or the time out will be reset. This is useful to connector to cash
drawers or safe doors and wait a programmable amount of time before sounding the alarm. Leaving cash drawers or
safe doors open are indicative of theft or simple forgetfullness and an alarm condition will deter this behavior.
SET TRIGGERED TEXT
Figure 102: TRIGGERED TEXT P AGE
Left click on SET TRIGGER TEXT button, ALARM TRIGGER SETUP will appear then insert trigger text that you desire in
the blank and then click on SET button.If trigger text not correct, left click on SET TRIGGER TEXT button again,ALARM
TRIGGER SETUP will appear then click on CLEAR button and then put correct trigger text in the blank.
Figure 103: ALARM TRIGGER SETUP P AGE
You can enter 2 lines with 40 alpha numeric text on each line. You can also enter non-printable data (control code)
instead of triggered text. Each control code occupies 3 charactors, therefore you can enter 13 control codes in a line.
T o enter control code, first print up arrow ^ follwed by 2 hex digit. For example, hex code 01 has to be entered like ^ 01.
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4.9 TEST/DEMO MODE
Select “REMOTE” tab, The following page will appear:
4. PROGRAMMING
Figure104 : REMOTE P AGE
REGISTER DEMO
This demonstration simulates transaction data from a register. This is used to demonstrate the RegCom-Pro’s capabilities
with just a monitor and camera without having a register hooked up. When the demo mode is active the RegCom-Pro
thinks the data is actually coming from a real register . You can use this demo data to configure exceptions and alarms
to be fully functional for a complete customer demonstration.
Select check box “Demo On Power Up” in Register Demo section, DEMO ON POWER UP and TYPE drop-down menu
will appear:
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4. PROGRAMMING
Selecting “Characters 19 or 37” will give you two options of 19 or 37 characters per line.
Figure 105: REGISTER DEMO IN REMOTE P AGE
Selecting “Type” drop-down menu will give you the choices of a demo from a Fast Food Resturant, Convenience S tore,
Grocery , Pizza Shop, Coffee Shop or a Retail S tore.
Figure 106: REGISTER DEMO IN REMOTE P AGE
If you select “DEMO ON POWER UP”,powering up or down will have no effect on the demo mode and will continuously
work until disabled by cancel this selection. If you connect the RegCom-Pro to a cash register and it sends data to the
RegCom-Pro during this demo mode then the demo mode will also be disabled until you power down and up again.
Selecting “Start Demo” will exit the proramming mode immediately and st art to display the data of the selected demo.
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4. PROGRAMMING
4.10 RegCom-Pro Remote Program Downloading Ver. 1.0
The RegCom-Pro has the ability to upload or download all the programming settings and history files via a PC Windows
based application. Customer or specific registers configurations can now be saved in a laptop for ease of service and
programming. Y ou can set the RegCom-Pro clock in sync with a laptop or manually enter . Simple keyboard strokes can
enter titles, exceptions and trigger strings quickly and easily . This is accomplished by using a Com port of the laptop or
a USB to RS-232 adapter. Auto connection time out and error recovery guarantees the RegCom-Pro will function under
any condition including cable breakage, power down of laptop or RegCom-Pro and accidentally hitting reset on the
RegCom-Pro during connection.
Software Installation
Click Setup.exe for the RegCom-Pro Program Download V1.0
After installation is complete, run the program. The following window will be loaded.
Figure 107 Program Download Main Menu
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4. PROGRAMMING
Click the T ab “Remote” and you will see the following Page.
Figure 108 Remote Page
Click on “Set Comport”. If the RegCom-Pro is in the “Baudrate
Detection” Mode then you can set any baud rate and the
RegCom-Pro will self configure. However if the RegCom-Pro
is already set to a baud rate you must select the exact baud
rate and communication configuration in the RegCom-Pro for
connection to occur. If the unit does not display “Connected”
then you have either entered the wrong baud rate or communication settings or a cable problem or the RegCom-Pro not
powered.
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Figure 109 Communication Setting page
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4. PROGRAMMING
Once connected then click “Remote” and will display “Accessed” or will go back to “No Access” if the baud rate or cable
connection is not proper and will also go back to “Not Connected” so you can reset the communication settings.
Figure 110: PC and RegCom-Pro Can Est ablish a Communication
Once you have “Access” then you can do any function on this menu screen. “Upload” data which reads the current
settings of the RegCom-Pro into the PC. “Download” which sends the PC settings to the RegCom-Pro. “Set Time” can
set a new time or PC sync time to the RegCom-Pro. “Load History” reads the History File of Exceptions from the
RegCom-Pro and saves as a text file on the PC.
Note: If the cable is disconnected, RegCom-Pro powered down, PC program closed, the PC and/or the RegCom-Pro
has a 30 second timeout and will reset itself for normal operation.
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4. PROGRAMMING
File Menu
Figure 111 File Menu
“Open” allows you to select a file which contains a previously saved version of all the RegCom-Pro setups.
“Open History” allows you to view a previously saved History File downloaded from the RegCom-Pro.
“Save” allows you to save a current set of RegCom-Pro settings that are configured in the program or previously uploaded
from the RegCom-Pro.
About Menu
Figure 112 About Main Menu
“Help” gives you all the help topics of the RegCom-Pro Program Download Ver . 1.0.
“RegCom-Pro Manual” is an online .pdf of the current RegCom-Pro manual for easy reference to all the setups and
programming features and applications of the RegCom-Pro.
“About” shows you the version and release of this software.
Communication Cable Pin Out
The Com cable is RS-232 from the PC or laptop to the RegCom-Pro as follows. This cable can be no more than 100’ but
if additional length is required you will need a set of the AVE RS-232 to RS-422 adapter which will extend the range to
3000’.
T o update the RegCom-Pro, load the RegCom-Pro Firmware Download Utility and follow the instructions below . Then
select “UPDA TE FIRMWARE” from the menu selection.
Figure 96: Update Firmware
Sub-Menu
RegCom-Pro Firmware Download Utility
This document describes the RegCom-Pro V14 Release 12. This feature allows a user to download firmware update via
the RS-232 port. The LDROM 4K boot strap loader must be burner to the uP via a conventional programmer . Then the
executable program is then loaded via any terminal program such as Hyper Terminal via a PC or compatible device. All
firmware files are encoded to the AVE proprietary format and decoded by the bootstrap loader for standard program
execution.
Update Firmware of RegCom-Pro
Y ou have to connect the RegCom-Pro with a Serial Program Terminal such as HyperT erminal, IC etc. But advise to
use HyperTerminal.First, you have to set the baud rate HyperTerminal to 115,200.
See PC Windows below to verify proper HyperTerminal setup.
Figure 114: HyperTerminal Main Menu
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4. PROGRAMMING
Click File ==> Properties
Y ou will see the configuration frame and then click.
Figure 115: Connect To Menu
Choose Bits per second to 19200 and press connect.
Figure 116: Port Settings Menu
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4. PROGRAMMING
Second, you go to the menu of the RegCom-Pro “Download/Upload Setup” then select ==> “Update Firmware” and
then press Set. Now you will see message in Hyper Terminal.
Figure 117: In-System Programming Display
“Do you want to update? [Y/N]”
Press “Y” to accept update.
You will see message warning again.
“Doing this will erase the program memory [Y/N]”
Press “Y” again to accept update.
NOTE: Pressing “Yes” again will permanently erase the entire program memory and the VSI-Pro will not function
until firmware is loaded. Make sure you have the proper firmware file ready or the VSI-Pro will be rendered
useless.
Finish erasing the program memory step.
Next, you have to send file to update firmware by click on “Transfer Menu” and select “Send Text File” and wait
until finished programming. Progress dots will be displayed on the terminal program until finished and takes
approximately 2.5 minutes.
NOTE: If for some reason you are disconnected from the VSI-Pro during downloading, power is lost to the RegComPro or PC or the firmware update does not finish for any reason you can repeat the procedure above again. The
bootstrap loader never is erased and will always request for a valid firmware update until achieved.
T o do this just power up the RegCom-Pro or press reset while the terminal program is connected and you will see the
prompt messages as above window.
Figure 117: RegCom-Pro Network and DVR Connections
Software Installation
Click Setup.exe for the VSI Networker V1.0 Af ter installation is complete, run the program. The following window will be
loaded.
Figure 117: VSI Networker Main Page
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4. PROGRAMMING
Click on Setting Button and you will see the following page.From this
pulldown menu you can select the ComPort and baudrate.The default baudrate
is 9.6kbps for the RegCom-Pro Master .The ComPort is dependent on your
computer.
Figure xxx : Comport and Baudrate Selection
Click on Connect Button for
connect between RegCom-Pro Master
and Computer then click on VSI Remote
button you will see the following
page.
Figure xxx : Remote Keyboard Page
Special buttons like Erase Character and Save S tring Input allow for the combination buttons used in the xxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Each RegCom-Pro unit on the RegCom-Pro network must set with a unique network address.
Selection of the remote keyboard page allows you to access
any of the RegCon-Pro slave on the network which control
the RegCom-Pro slave into the programming mode.During
programming time all data from the RegCom-Pro slave will be
lost for disconnected from the RegCom-Pro master until
released from programming.
From remote keyboard page you can select RegCom-Pro
address from RegCom-Pro address pulldown menu and then
click on Programming Button you will see the following page
Figure xxx : RegCom-Pro Main Menu
From the RegCom-Pro main menu, click the “Up” or “Down”
button to move the cursor to “EXCEPTION REPORT” and click
“Enter”. The following menu will appear:
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Figure 117: EXCEPTION REPORT Sub Menu
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4. PROGRAMMING
EXCEPTION HISTORY
Click the “Up” or “Down” button to move the cursor to “ EXCEPTION HISTORY ” and click “Enter”. The following menu
will appear:
TOT AL EXCEPTIONS
This is not a selection for just displays the total exception count kept in the Exception History Buffer maximum 800.
Figure 117: EXCEPTION HIST ORY Sub Menu
VIEW EXCEPTIONS
This displays the buffered exceptions on remote monitor , starting with the oldest exception in the buffer . Click the “Up”
or “Down” button to move the cursor to “VIEW EXCEPTIONS” and click “Enter”. Once in the exception displaying on
remote monitor , click the “Up” or “Down” button to scroll to the next pages. Click “Enter” to exit and return to the
previous menu. Remember, you must turn the EXCEPTION HIST ORY “ON” for exceptions to be saved in history .
Figure 117: Display of V iew Exceptions
NOTE For any exception you must program History Buffer “ON” for any exception data tobe saved
in the Exception History.
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4. PROGRAMMING
DVR SELECTION
Click the “Up” or “Down” button to move the cursor to “DVR
SELECTION” and Click “Enter”. The following menu will appear:
DVR-3011 / DVR-3021 / MVDR3000 / MVDR5000
Click the “Up” or “Down” button to move the cursor to “DVR301 1,3021” or “MVDR3000/MVDR5000” and click “Enter”. The
following menu will appear . An asterisk appears to indicate
your selection.
DEST ID and SRC ID
Figure 117: DVR Selection sub menu
Choices: 1 through 32
Note:The DEST ID and SRC ID can not be the same value or
can not send any command.
TIME SEARCH
Click the “Up” or “Down” button to move the cursor to “TIME
SEARCH” and click “Enter”. The following sub-menu will appear:
Use the “Up” or “Down” button to scroll to the desired exception in the transaction history . As you select the lline the
exception string will display at the top of the page.
Then click “Enter” and the DVR will be commanded by the RegCom-Pro to go to the selected transaction via its Time/
Date Search function. Therefore you must make sure the T/D of the DVR is very close to the setting of the RegComPro or their will be an effor in the actual search time. V erify the proper connection to the DVR from the diagram on the
following page.
Figure117: DVR301 1,3021,MVDR3000,MVDR5000
sub menu
Figure 117: Display of TIME SEARCH
EXAMPLE
Define “NO SALE” as an exception string In Exception No. 2 , HISTORY BUFFER to be “ON”, and define OPERA T OR
“IN”. If the remote monitor is displayed “NO SALE” ,the RegCom-Pro will keep this displayed line on Exception History.
Figure 117: RegCom-Pro Network and DVR Control Connections
NOTE:
The RegCom-Pro can control the DVR RS-232 port from Pin 3. In the Cash Register “T apping Mode” the RegCom-Pro
uses Pin 3 to send out auxillary ASCII data and DVR control signals. Therefore in this mode you can operate the
RegCom-Pro in the “Slave Mode” and connect to control the DVR via Pin 3. Y ou can not use the RegCom-Pro in the
“Master Mode”. If you select “Master Mode” this will have priority and when you select DVR Time/Data Search you will
generate an error message.
In the Cash Register “Emulate Mode” the RegCom-Pro uses Pin 3 to connect to the cash register supplying the
proper emulate handshaking signals. Therefore Pin 8 must be connected to the DVR to command the Exception
Search mode. Therefore you can not use the RegCom-Pro in “Slave Mode” and utilize the DVR control feature while
connecting in “Emulate Mode”. If you choose the “Slave Mode” this will have priority over the DVR control mode and
will generate an Error Message when DVR Time/Date is selected. The same will be true if “Master Mode” is selected.
OUTPUT EXCEPTIONS
This selection allows you to have the buffered exceptions sent out for printing. This is a global setting for all exceptions,
but you also need to turn on the output for each independent exception.
Figure 117: OUTPUT EXCEPTIONS menu
CLEAR HISTORY
This selection clears all the buffered exceptions and resets the T OT AL EXCEPTIONS counter .
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APPENDIX APROBLEM SOL VING GUIDE
NO DATA ON-SCREEN and/or REGISTER LED NOT FLASHING
1. Press the “Reset” button on the RegCom-Pro front panel.
2. Incorrect register selected in the REGISTER SELECT menu.
3. Data cable is miswired.
4. Data cable is too long or did not use shielded cable.
5. May be connected to the wrong port.
6. Need RS-232 Optical Isolation so enable this feature in the RegCom-Pro
REGISTER LED FLASHING but NO or Wrong DATA ON-SCREEN
1. Incorrect register selected in the REGISTER SELECT menu.
2. Baud Rate wrong, change to Auto Baud rate and do transaction
3. Interface Type set wrong
3. Data cable is miswired.
4. Data cable is too long or did not use shielded cable.
5. May be connected to the wrong port.
PROBLEMS WITH ECR / TPIF BOARDS
1. Upon regsiter power up verify on-screen ECR power up test.
2.Check that the board is seated properly in the register.
3. Check jumper settings on the board if applicable.
4. For ECR boards make sure the 2 pin data cable is plugged in correctly.
PROBLEMS WITH N2RS, NCR2RS, DTS2RS, B2RS ETC.
1. Check the cable to the register.
2. If RegCom-Pro was working and stopped, power cycle the system. Turn of f the register, unplug the power to the
N2RS, and unplug the power to the VSI-Pro. Now power up the system, plug in the VSI-Pro and the N2RS. Turn
on the register and do a transaction. The data should re-appear.
3. Check the cable between the RegCom-Pro and the N2RS.
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PROBLEM SOLVING GUIDE APPENDIX A
NO NETWORK COMMUNICATION OR LED FLASHING
1. Verify the RJ11, RJ12 or RJ45 is locked into the connector firmly and the locking tab no broken
2. Verify the RJ connector is crimped and wired properly, Pins 4 &5 the two in the very center.
3. Verify the unit is set to either the Master or Slave Mode
4. Verify all network modules are connected and the last in the loop terminated.
NO DATA TO THE DVR FROM MASTER
1. Verify the TX Protocol is set correctly and matches the DVR type and setting
2. Verify the DVR ComPort is enabled
3. Verify the cable from the RegCom-Pro to the DVR is correct.
NOTE
The RegCom-Pro requires 0.5VP-P to 2V P-P to properly overlay data on the video image
NO VIDEO ON MONITOR
1. RegCom-Pro transformer not plugged in, or is malfunctioning.
2. Video In/Out connectors reversed, or BNC connector is not correctly wired.
3. No video input signal.
4. Bad video cable or connector.
5. Camera Iris is closed.
6. Other video device in system is off or malfunctioning.
CHARACTERS JITTER, JUMP, OR SKEW
1. Darken the gray scale of the characters.
2. The RegCom-Pro requires the input video signal to be 0.5VP-P to 2V P-P. If the voltage is too high or low, then the
VSI has trouble syncing the text to the video. Use an amplifier such as AVE’s VDA-401 or VECA to get the proper
level.
3. Poor input sync signals - too many AC coupled amplifiers in the video input signal.
4. Noisy or poor quality video source. Replace with better source.
5. Check for double termination.
6. Video level too high; RegCom-Pro will clip video.
7. The text block is too close to the edge of the screen. T ry repositioning the text block. Also, changing the size may
help.
8. Too much light in the video picture may cause character distortion. Reposition the camera or reduce the amount
of light to which the camera view is exposed. If the camera you’re using has an auto iris lens, try adjusting the iris
to average and then reduce or increase the level.
NO COLOR IN THE PICTURE
1. Cable run too long and color signal too low, use AVE ARXD Active Reciever to recovery signal.
2. Cable run too long and color signal too low, use AVE VECA on the camera end to amplify the signal.
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APPENDIX APROBLEM SOL VING GUIDE
HUM BARS or NOISE IN THE VIDEO
1. Check video coax connectors for proper grounding
2. Check power ground for proper connection
3. Possible large ground loop fault and must use Video Isolation Transformer
VL VIDEO ERROR LED NOT ON BUT VIDEO LOOKS BAD
1. VL Video Error measures the level of the sync signal not the overall video peak to peak level. Therefore if sync
signal is correct and the video level is noisy or low or high the display might be too light or too dark. In this case
the addition of a video amplifier or adjustment of the camera settings might help.
VL VIDEO ERROR LED ON BUT VIDEO LOOKS GOOD
1. The VL Video Error measures the level of the sync signal not the overall video peak to peak level. Therefore it is
detecting the sync signla is low and amplifying the video signal to its maximum of 2 times. In this case the sync
is sufficient for the monitor or DVR to lock to and show a good image. If the inserted text from the RegCom-Pro is
stable then the RegCom-Pro is able to lock to this low signal. If the text jitters or is skewed then a video amplifier
must be placed in line with the RegCom-Pro to bring the signal up to at least .5V P-P so the AGC circuitry can adjust
to the proper output level.
FUNNY CHARACTERS OR GARBAGE ON SCREEN
1. Power disconnected for too long and memory is lost.
2. Lightning strike, power line noise or power surge.
3. ECR / TPIF boards make sure data cable is plugged in correctly.
4. Ground and Data wires are reversed. Verify correct DB-9 cable wiring.
HOW TO DO A MASTER RESET ON RegCom-Pro
1. Press and hold in simultaneously the “Down”, “Up” and “Set” buttons.
2. While holding those three buttons in, press and release the “Reset” button and then release the other three
buttons.
3. This will display the copyright notice.
4. Restores the RegCom-Pro to all the factory default settings and erases all user programming.
MY CUSTOMER IS CHANGING REGISTERS. WILL THE RegCom-Pro WORK WITH THE NEW REGISTER?
This is a tricky one. The RegCom-Pro interfaces to over 400 different registers. The probability the RegCom-Pro will
work with a new system is relatively high. The chances any additional boards or boxes will work is lower, unless
your customer is staying with the same manufacturer and within the same register series.
Contact AVE’s Product Support Specialists for additional help with this issue.
IF I INSTALL YOUR INTERFACE BOARD INTO A NEW REGISTER, WILL IT VOID MY CUSTOMER’S WARRANTY?
If you are connecting to an external RS-232 port of the register, generally it does not void the warranty. But if you
want to add the interface board inside your new cash register, we will highly recommend you to contact the manufacturer of the cash register for sometimes opening the register does void the warranty.
RegCom-Pro POS / Cash Register Interface
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HARD ALARM OUTPUTAPPENDIX B
The VSI-Pro provides two open collector transistor alarm outputs to trigger alarming devices. These are Alarm 1 & 2
in the Alarm menu. Upon an Exception, a VSI-Pro can be programmed to trigger a VCR to go to its fastest record
time, have a Quad go full screen, home a switcher, trigger a preprogrammed PTZ, or provide visual or audible
alarms. The VSI-Pro provides two alarm outputs that are rated at 12VDC @ 20mA maximum.
The following are some basic circuit designs to take advantage of the alarm output option of the VSI-Pro.
Internal
To
VSI-Pro
5 VDC
470 OHM
LED
Alarm 1 or 2
Output
12 VD C
1K OH M
LED
Alarm 1 or 2
Output
Internal
To
VSI-Pro
5 VD C
RELAY SPDT1N4001
Alarm 1 or 2
Output
Internal
To
VSI-Pro
5 VDC
BUZZER
Alarm 1 or 2
Output
Internal
To
VSI-Pro
Figure 118: Hard Alarm Output
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APPENDIX CDVR TEXT INPUT CONNECTIONS
The A VE MVDR5000 DVR has the ability to input two RegCom-Pro ASCII T ext directly without any networking. The
RS-232 DB9M connector on the rear of the DVR can accept the data from one RegCom-Pro. The RS-485 RJ12
connector can also accept data from the RegCom-Pro. The RS-232 port inserts the data on Camera 1 and the RS-485
port inserts on Camera 2.
or
8 ------------------------- 2
5 ------------------------- 5
RG-59U
Figure 119 : RegCom-Pro with DVR Text Input Connections
RG-59U
VIDEO IN
MONITOR
When using the RegCom-Pro in the register “T apping Mode” the RS-232 Pin 3 or Pin 8 can be used to output the text
to the DVR. If you are using the RegCom-Pro for “Slave Mode” networking then you can not use the RJ45 RS-485 or
RS-232 Pin 8 as an output to the DVR and only RS-232 is available from Pin 3. If you are not using the RegCom-Pro
in the “Slave Mode” then you can use RS-232 Pin 8 or RJ45 RS-485 output to the DVR. If using the RegCom-Pro in
the “Master Mode” then only RS-232 Pin 3 can be used to connect to the DVR or use the AVE RS-232 to RS-485
converter to connect to the DVR RS-485 input.
When using the RegCom-Pro in the register “Emulate Mode” only Pin 8 can be used for RS-232 output or the RJ45
Network connector can be used for RS-485 output to the DVR. The RegCom-Pro can not be used in either the “Slave
or Master Mode” while providing any ASCII text output to the DVR in either RS-232 or RS-485 format. Therefore the
RegCom-Pro when used in the “Emulate Mode” can only be used in conjunction with the “Slave Mode” OR T ext output
mode using RS-232 Pin 8 or RJ45 RS-485.
The RegCom-Pro has two RJ45 connectors on the side of the unit mainly for Network communications. However only two
pins of this connector is used for the networking RS-485 signals Pins 4&5. All other pins are wired in p arallel so can pass
other LAN signals utilizing the same cable. When using CA T5 or CAT6 cable for 10Mbs or 100Mbs only Pins 1&2 and
3&6 are used for the Ethernet LAN connections so the RegCom-Pro networking signals can use Pins 4&5 without any
conflict with the LAN connections. Therefore IP cameras or Internet can ride on the same cable. Furthermore Pins 7&8
can be used to for power or the video signal utilizing the UTP-1500.
The AVE CAT5 Breakout makes all these connections simply plug and play. This device has an RJ45 connector for
the CAT5/6 wire connection of all 4 pairs. It also has an additional RJ45 for the addition of Ethernet LAN, another
RJ45 for the RegCom-Pro Networking or Telco signals and a built in UTP-1500 for passive video transmission on the
same cable.
RegCom-Pro Network
CA T 5/6 Cable
Camera
Figure 122: RegCom-Pro & CA T5 Breakout
RegCom-Pro POS / Cash Register Interface
Ethernet LAN 10/100
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APPENDIX EP2RS Parallel to Serial Converter
There are a myriad of PC-based systems out there which do not appear on the AVE Cash Register Compatibility List.
Most of the PC-based cash registers that are not included in the AVE Cash Register Compatibility List are able to
interface to the RegCom-Pro. T o find the compatibility of a cash register we need to determine following:
Does the cash register use a stand-alone receipt printer? If it does it can either be a serial or parallel printer. Serial
printers use DB9 , DB25 or RJ45 type connectors. However parallel printers generally use Centronics type connectors, but on the cash register side use DB25. If it is a serial printer then you can use an AVE Triport DB9 or Triport
DB25.
USB ports are also commonly connected to printers. The AVE USB232 adapter will emulate a printer and output
RS-232 data to the RegCom-Pro. A sof tware driver is supplied with the unit which needs to be installed on the PC prior
to running the POS software.
The RegCom-Pro can also interface with a parallel printer, if a high speed p arallel-to-serial converter is connected with
either the cash register or with the printer. You can also use AVE’s high speed serial-to-parallel converter “P2RS” for
interfacing the VSI-Pro to the parallel port. A VE’s high speed P2RS converter is shown below .
Pole or Customer Displays are similar to printers and are either serial, parallel or USB and all the above also apply.
Figure 123: P2RS Parallel-to-Serial Converter
Front Panel
Serial Input
Power
Printer
Cable
Figure 127: P2RS Parallel-to-Serial Converter
Connection Cables
Figure 124: P2RS Parallel-to-Serial Converter
Front Panel
Figure 125: DB-25 Cable
Figure 126: Centronics
Cable
The Pin-Out for the cable between the P2RS and the VSIPro is as follows.
P-2-RS ( DB-9F )VSI-Pro ( DB-9M )
TXD 32 RXD
GND 15 GND
RegCom-Pro POS / Cash Register Interface
72
Figure 128: Pin-Out for P2RS to RegCom-Pro
Page 73
USB to RS-232 ConverterAPPENDIX F
JP3
JP2
P1
JP5
JP4
JP6 JP8
Figure 129: USB to RS-232 Converter PCB Figure 130: USB232
DC Jack
9-12 VDC
JP1
JP7
RS485
USB
JP1- USB type B Connector.
JP7- RS485 Connector.
P1- RS232 Connector (DB9 Male).
JP6- RS485 load resister jumper (120 Ohm).
This device can use power from USB bus or power from DC adaptor 9-12 VDC
See users guide for Software Installation and compatibility
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ECR / TPIF INTERFACE CARDSAPPENDIX H
The ECR Interfaces are small PCBs that mount internally to the cash registers. These PCBs convert internal data
from matrix and drum printers or thermal printers to RS-232 data. This RS-232 data is then connected directly to the
VSI-Pro for display . It also can be connected directly to the Regcom to send up to 16 cash register’s data on a central
collection PC or DVR.
The ECR Interfaces have many different connection types depending on the make and model of cash register.
Typically the RS-232 cable comes from the rear of the register to further connect to the VSI- Pro or DVR. The
manufacturer and model number of the cash register must be supplied when ordering this ECR Interface.
Figure 131: TK6000/7000 PCB and CableFigure 132: TK2300 and Adapter
When using the AVE IF ECR Interface PCBs that are generally installed inside the cash register and an RS-232
connector mounted on the register or the RS-232 cable fitted through the rear of the till. These interfaces output
direct converted and formatted RS-232 of the printer. This data can be connected directly to the AVE line of DVRs
without additional conversion up to 100’. If additional lengths are needed then the AVE RS-232 to RS-422/485
converter can be used to extend this range to 3000’.
The Regcom interface can directly connect to these devices and report up to 16 tills on the Regcom network back to
the PC Program or to the AVE line of DVRs converted using the Hydra.
Figure 133: TE2200 Thermal
Printer
ANSI DRIVER COMMANDSAPPENDIX I
SET CURSOR
<ESC>[Y;XH -> Y is vertical, X is horizontal , X and Y set by numeric character (0-9)
Ex. Vertical line = 5 , Parameter Y will be set to “35H”
Horizontal line = 19 , Parameter X will be set to “31H39H”
Result Hex format = 1BH 5BH 35H 3BH 31H 39H 48H
CLEAR DISPLAY
<ESC>[2J
REVERSE TEXT
<ESC>[7M
FLASH TEXT
<ESC>[5M
NORMAL TEXT
<ESC>[0M
** <ESC> = 1BH
** Pn = The distance moved is determined by this parameter. If the parameter value is not set then default value will
be 1
Table:4 ANSI Driver Commands
CLEAR CURRENT CURSOR TO END OF LINE
<ESC>[K
CURSOR DOWN
<ESC>[PnB
CURSOR UP
<ESC>[PnA
CURSOR LEFT
<ESC>[PnC
CURSOR RIGHT
<ESC>[PnD
RegCom-Pro POS / Cash Register Interface
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APPENDIX JRS-232 to RS-422/RS-485 Converter
For some installations exceptional long runs are required, then RS-232 can not support for is normally
limited to about 100 ft. In this case one would convert the RS-232 to RS-485 which can be extended
up to about 3000 ft. Then on the other end another converter would convert back to RS-232. When
using the RegCom-Pro this additional converter is not required for already has built in RS-485
compatibility . However termination for the POS / Cash Register port is via JP2 internally to the RegComPro is required.
Termination Off 120 Ohm
JP4CLOSE 1-2RS-232 TXD to DB9M Pin 3
JP5CLOSE 1-2RS-232 RXD to DB9M Pin 2
JP6CLOSE 1-2Enable RS-485
JP7CLOSE 1-2Enable RS-485
Figure 135: RS-422/485
Connector of the RS-232 to
RS-422/485 Converter.
Figure 136: RS-232 Connector of the RS-232 to RS422/485 Converter.
RegCom-Pro POS / Cash Register Interface
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TCPIP 232 ADAPTER APPENDIX K
TCPIP 232 ADAPTER
Interfacing the RegCom-Pro to the cash register TCP/IP network requires the TCPIP 232 Adapter along with the RegComPro. The IP address of the cash register is programmed into the TCPIP 232 Adapter via on-screen programming. The
cash register LAN cable is plugged into the adapter and the supplied additonal LAN cable is then plugged into the cash
register. Therefore this DOES NOT require an additional network port for the cash register interface or any host programming of the router or switch. The TCPIP232 Adapter is not AutoSense so make sure the router is set for MDI so normal
straight thru cables are used.
Figure 137: Front of TCPIP 232 AdapterFigure 138: Rear of TCPIP 232 Adapter
TCP/IP
TCPIP 232 ADAPTER
CASH REGISTER
DVR
RG-59
RG-59
RS-485 or RS-232
RS-232
Figure 139: RegCom-Pro Connections with TCPIP 232 Adapter
The pin-out between the TCPIP 232 Adapter and the RegCom-Pro is as follows:
TCPIP (DB-9M)VSI-Pro (DB-9M)
RegCom-Pro Slave
RS-485
RegCom-Pro Master
RXD 23 TXD
TXD 32 RXD
GND 55 GND
Figure 140: Pin-Out for TCPIP 232 Adapter to RegCom-Pro
RegCom-Pro POS / Cash Register Interface
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APPENDIX LREGCOM-PRO NETWORKING
The RegCom-Pro is an evolution in the philosophy of A VE to be fully backward compatible with older products along with
advancing the features and performance of our new products. Not only can the RegCom-Pro be fully compatible with all
A VE Networking devices like the original Hydra / Regcom, the lower cost Networker and Vnetworker but it can translate
between these protocols to integrate older installations and configurations seemlessly with the latest products. Both
communication ports of the RegCom-Pro are either RS-232 or RS-485 so the need of external converters is now eliminated.
Network Types
Traditionally the Hydra / Regcom system connected to VSIs, ECR Cards or adapter directly with a buffered product
and allows the register data to be collected on one RS-485 network and delivered to a DVR or PC offering a moderately priced solution
The Hydra / Networker system connected only to VSIs using the VSI internal buffer and allows the register data to be
collected on one RS-485 network and delivered to a DVR or PC offering a low cost solution.
The Hydra / Vnetworker system connected only to VSI-Pro using the VSI-Pro internal buffer and remote programming ability to program and control the VSI-Pro remotely by the DVR or PC along with register data collection and
delivery via the RS-485 network.
RegCom-Pro Network Capability
The RegCom-Pro can interface to all of the above network types and then output this network data in the Master or Hydra
mode in any format selectable by the user. Therefore existing systems can simply add a RegCom-Pro to them and
configure for whatever they choose. The following is some examples;
1) Systems using VSIs with Regcoms and a Hydra Master can simply add the RegCom-Pro as a slave register interface
expanding the existing system.
2) Systems using the VSIs with Regcoms can replace the Hydra Master with a RegCom-Pro which will do the Hydra
function and add another register to the system. Then with the RegCom-Pro as the Master the protocol can be translated
from Regcom to Vnet allowing connection to the A VE MVDR5000 and have remote programming cap ability from the DVR
front panel for the RegCom-Pro. The older VSIs and Regcoms on the network will remain to collect data but will not be
able to be remotely programmed by the DVR.
3) If a user is using an older version of PC software for data collection for Regcoms or Vnetworkers, the same
software can be used to collect data from another network type by the translation capability of the RegCom-Pro. However
the latest release of PC Programming software for the RegCom-Pro includes all versions in one and superseds all
previous multiple versions.
4) Systems using Networkers can add Vnetworkers seemlessly to these networks or RegCom-Pro. The programming
capability of Vnetworkers and RegCom-Pro are macro sets of the Networker so would seemlessly together . However you
could use a RegCom-Pro as the Hydra Master and translate the Vnetworker protocol to the Regcom protocol and deliver
the data to a DVR that only supports the VSI-ADD protocol. Then if the DVR software is updated to support the Vnetworker
protocol, simply select the output protocol of the RegCom-Pro accordingly and take advantage of remote programming
capability of the DVR.
Summary
The RegCom-Pro is now the solution to almost every new application or configuration of any AVE POS/Cash Register
Interface solution. Compatibility with existing cables for both the register and the network make the RegCom-Pro Plug
and Play as a standalone or an addition to any existing AVE interface installation.
RegCom-Pro POS / Cash Register Interface
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MASTER / HYDRA APPENDIX M
MASTER COMMUNICATION PROTOCOL
OPERA TION
The RegCom-Pro or Hydra/Regcom/Vnetworker/Networker use a bi-directional, 2-wire RS-485 databus to communicate.
A RegCom-Pro can be a Slave or a Master . A Regcom, Vnetworker or Networker are used to convert the VSI-Pro, ECR
Cards or Adapters to be slaves. The Hydra is a “Master” device and only one unit required for up to 16 Slaves. Only one
master device can exist on a single network. When the RegCom-Pro is used to connect to a register that uses the
emulate mode then it can not be a Master. However the RegCom-Pro can connect to a normal register in tap mode and
still be configurable as a master or slave.
The master device controls the flow of data by polling each of the slaves in turn. When polled, a slave device will
either respond with a ‘‘No Data’’ code to say it has no data to send, or it will begin sending data from its buffer.
The Hydra or RegCom-Pro can support many manufactures of DVR for direct storage of the transaction data on the
DVR as a file rather than just inserting in the video image for recording. It also supports the VSI-ADD (VSI Addressable)
format which allows multiple VSI-Pros or RegCom-Pro to be mounted in a convenient rack and connected to a Master
for display of cash register data remotely . See Figure below .
The Network Port of a RegCom-Pro, Regcom or Hydra use an RJ45 connector. Each unit has two RJ45s and the
Networking signals Pins 4&5 are in parallel. However in the RegCom-Pro all pins are wired in parallel but the Regcom
or Hydra are not. The useage of an RJ45 connector allows the installer to use either RJ1 1, RJ12 or RJ45 connectors
since all support the center two pins of the connector which are the only pins used.
Figure 142: DS-20-OF RegCom-Pro PCB Rack using VSI-ADD protocol
RegCom-Pro POS / Cash Register Interface
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APPENDIX MMASTER / HYDRA
RegCom-Pro Networking
The RegCom-Pro as a slave allows the connection of multiple cash register terminals to a master unit for the
purpose of transaction logging.
RegCom-Pro
RS-232
AVE
DVR
Cash Register
Regcom
RS-232 or
RS-422 RXD only
RS-485 Network
RegCom-ProRegCom-Pro
RegCom-Pro
ASCII Data for
Text Search
and Exceptions
Regcom
RS-232 only
NETWORK TERMINA TION
The device at end of the network must be “TERMINATED”. For the Hydra an 8 DIP Switch on the rear of the unit is
used to set the termination. When the switch is set to “ON”, the device is terminated. When the switch is set to
“OFF”, it will be un-terminated. For the RegCom-Pro an internal jumper JP15 must be set to terminate.
Status light A illuminates whenever data is sent from the
Regcom to the master unit. This is the same as Network
LED on the RegCom-Pro.
Status light B illuminates to indicate the Regcom is
correcly connectly connected via the RS-485 network to
the master unit. This is the same as the Register LED on
the RegCom-Pro
Baud rate9600 or 57.6K
Data bits8
ParityNone
Stop bits1
Table 9: Hydra RS-232 Parameters
Network Parameters
StandardRS-485
Max line length4000 ft
Cable type120 Ohm twised pair
Table 10: Network Parameters
Figure 144: RegCom-Pro Front Panel
Dipswitch Settings
The following are the rear dipswitch settings for both the Regcom and Hydra. SW1-5 select the address for the
Regcom and the communication parameters for the Hydra. SW6 has no function. SW7 has no function for the
Hydra but selects Baud rate for the Regcom On- 57.6K, Off 9600 baud. SW8 terminates either device with 120
ohms and should be on for the Hydra and on for the last Regcom in the network.
The AVE RegCom-Pro, IF ECR Interface Cards and other POS Adapters export the POS data in
formatted ASCII text via RS-232 directly. This data can be read by any DVR Com Port for recording
as a separate data file appended to the Audio/Video file.
For multiple POS on one DVR you could use multiple RS-232 ports but this is cumbersome and
the length of runs is limited.
The RegCom-Pro in the Slave mode or the “Regcom” device connects directly to any of the AVE
POS interfaces listed above or any RS-232 source. This buffered device takes the POS data and
converts it to an RS-485 network.
The “Networker” connects only to the older VSI-Pro and supports the same RS-485 network. This
network is terminated by a “Hydra” or a RegCom-Pro in the Master mode which decodes the RS-485
network and sends all the data to one RS-232 Com Port on the DVR.
The data from the Master device to the DVR Com Port has the following data format:
<ESC> ADDR {TEXT TO BE DISPLAYED}
Where ESC is 1BH; ADDR is one byte binary code. The valid address is 1 through 16.
The DVR will then read this protocol and decode the proper POS interface data to be associated
with the respective camera.
Network Protocol
For advanced interfacing a DVR may directly control the RS-485 Regcom Network by implementing
the full poll/select protocol. For more information on this contact the AVE factory.
The latest in the development of RS-485 networking is called the Vnetworker Protocol. This is an
enhanced poll/select protocol that allows the remote master to program and control the remove
RegCom-Pro or VSI-Pro with Vnetworker device. Not only will this allow transaction logging but allow
reading Alarm input s, setting/reading/locking to T/D and full programming and register configuration
remotely . Implementation of this protocol brings seemless POS /Cash Register /A TM interfacing to
the A VE or 3rd p arty DVR suppliers. For more information on this contact the A VE factory.
RegCom-Pro POS / Cash Register Interface
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RS-485 VNETWORKERAPPENDIX M
Cash Register
Vnetworker
RS-232
VSI-Pro
RS-232 or
RS-422 RXD
only
RS-232
RegCom-Pro
RS-485 Network
Networker
RS-232
RS-232 or
RS-422 RXD only
RS-232
ASCII Data for
Text Search
and Exceptions
VSI-Pro
AVE DVR
RegCom-Pro
RS-232 or
RS-485 Full Duplex
Vnetworker
VSI-Pro
RS-232
Cash Register
RS-232
Cash Register
Figure 147: RegCom-Pro Vnetworker Connection
ASCII Data for T ext Search
and Exceptions
Hydra
RS-485 Network
Networker
RS-232
RS-232 or
RS-422 RXD only
RS-232
VSI-Pro
Cash Register
AVE DVR
RegCom-Pro
RS-232 or
RS-485 Full Duplex
Cash Register
Figure 148 : Hydra Vnetworker Connection
RegCom-Pro POS / Cash Register Interface
Cash Register
82
Cash Register
Page 83
APPENDIX MRS-485 VNETWORKER
Introduction
The VNetHydra Software can communicate directly with a RegCom-Pro or a VSI-Pro with Vnetworker
or a VSI-Pro with Networker and connects to the Cash Register . The RegCom-Pro or Vnetworker or
Networker take the RS-232 or RS-485 data from a cash register and puts it on a common RS-485
network and sends it back to a PC. This network supports up to 64 cash registers. The VNetHydra
software is able to program the RegCom-Pro or VSI-Pro with Vnetworker remotely along with gathering the transaction or exception data. The VSI-Pro with Networker can only send back the transaction
data. The VSI-Pro must be V er. 13.00 or 13.24 and Release 12 or higher . Any VSI-Pro Ver . 13.00 or
13.24 can be upgraded with a uP software change for the hardware of the VSI-Pro remains the same.
Figure 149: Laptop Connection
to RS-485 Network
Vnetworker
RS-232
VSI-Pro
RS-232
RS-232 to
RS-485
Converter
RS-485 Network
Networker
RS-232 or
RS-422 RXD only
RS-232
RS-232
Laptop
RegCom-Pro
VSI-Pro
RS-232 or
RS-485 Full Duplex
Cash Register
Figure 150 :Vnetworker Main Menu
RegCom-Pro POS / Cash Register Interface
Cash Register
83
Cash Register
Page 84
RS-485 VNETWORKER APPENDIX M
View Status
Pull Down the Window to select ComPort and select 32 Address when using less than 32 registers
and select 64 if using more than 32 registers.
The Green Led is indicated when a Networker is Detected.
The Red Led is indicated no Networker at that Address.
Figure 151: Status Display
Windows
Windows Tile Horizontally
Windows Tile Vertically
Windows Cascade
Figure 152: Window Tile Options
Files:
C:\Logfiles directory contains all the files with the name extension Address1.txt, Address2.txt, etc
corresponding to the address of the Networker. These files are updated continuously. If you copy
and then delete the file, a new log file will be created with the same number as new data is
recieved. Viewing the files is updated every 2 seconds.
RegCom-Pro POS / Cash Register Interface
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APPENDIX MRS-485 VNETWORKER
Remote Keyboard
This function allows the user to select the appropriate RegCom-Pro on the network with the Select Address setting. Once
this is done you then click “Programming”. The Vnetworker will then signal the VSI-Pro to exit the register interface mode
and go to the programming mode. Note: While in this mode all data from the cash register will not be stored or displayed
in the VSI-Pro and will be lost.
After a brief pause, communication is established with the VSI-Pro and the following menu will be displayed. This is
the same as the on-screen menu and using the “Up”, “Down”, “Enter” buttons you can navigate the VSI-Pro menu
just like at the local pushbuttons.
Control Button
•Programming
•Up
•Down
•Enter
•Erase Character
•Save String Input
•Reset
RegCom-Pro POS / Cash Register Interface
Figure 153 : Remote Keyboard
Address Select :
You should select the address for
Programming, then press the
Programming Button
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RS-485 VNETWORKER APPENDIX M
The “Set Time / Date” functions allows you to set this value from the PC Time/Date or manually enter yourself.
Select ID sets the address value of the appropriate VSI-Pro on the network you wish to up date.
Figure 154 : Time / Date Set up Menu
RegCom-Pro Jumper Settings APPENDIX N
See independent sections for complete description of jumper settings relating to its particular function. All Factory
Control Jumpers should not be changed for are only used for factory testing and configuration.
JumperDefault
Register RS-422/485 Termination
JP2ON - Term 120 ohm
OFF - No TermOFF
DB9 Pin 9 Selection
JP6ON 1-2 Alarm 2ON
OFF -Enable Signal Gnd Ref
JP18ON - Signal Gnd Reference
DB9 Pull-Up 3.3K to 12VDC
JP8ON RTS (Pin 7)O N
JP9ON DSR (Pin 6)O N
JP10ON DTR (Pin 4)ON
DB9 Pin 5 Selection
JP14ON - RS-232 Signal Gnd ON
OFF - RS-232 Isolate Gnd
Register RS-232 Type
JP20 & JP21ON 1-2 RS-232CON
ON 2-3 Opto Isolated RS-232
NOTE: Must remove JP14 and use Pin 5 for isolated ground when using Opto Isolated RS-232
input. If using TXD or other input/output signals
simulatenously, must remove JP6 and put JP18
ON and use Pin 9 for signal ground reference.
JumperDefault
Network RS-422/485 T ermination
JP15ON - Term 120 ohm
Factory Control
JP1ONON
JP5OFFOFF
JP11ONON
JP12OFFOFF
JP13OFFOFF
RegCom-Pro POS / Cash Register Interface
Figure 155: RegCom-Pro PCB Jumper Settings
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APPENDIX ORegCom-Pro Case Disassembly / Assembly
1. Place the RegCom-Pro on the table with the base
cover facing upwards.
2. Remove the 2X M3 x L5mm P0.5 Countersunk Philips
screws using a proper screw driver.
3. Hold onto the top cover assembly and slide out the
front cover.
5. With the base cover remaining facing upward, remove
the remaining 4X M3 x L5mm screws.
6. With the right hand thumb holding the top cover at the
rotation edge and the left hand holding the base cover , rotate
the cover in the direction shown to expose the end catch.
4. Remove the front cover panel completely .
RegCom-Pro POS / Cash Register Interface
7. With the left hand holding the base cover slide down
the cover and at the same time press to dislocate the
RJ45 connectors away from the top cover.
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RegCom-Pro Disassembly / Assembly APPENDIX O
8. With the end catch now out away from the top cover,
slide out the base cover and the top cover in the direction
as shown.
9.See jumper settings in Appendix N and adjust according to your require and proceed with assembly .
Assembly
10. Slide the base cover onto the top cover with the slide
reference sitting on the lower side of the top cover.
12. Press onto the base rear cover to align the RJ45
connectors to the the square opening on the side of the
top cover.
13. Place the base cover assembly with the base facing
upwards onto the table. Reinstall the 4X M3 x L5mm
screws and tighten.
1 1. Make sure you clear the RJ45 connectors with the
top cover.
RegCom-Pro POS / Cash Register Interface
14. Reinstall the front cover and screw in the 2X M3 x
l5mm screws which secure the front panel cover .
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APPENDIX P AL-16 Alarm Output Adapter
Trigger Text not only sends out printable data for the user to be notified visually or markers for the DVR Text Search
function but also can send out special Control Characters or Escape Sequences. The AVE AL-16 accepts commands to trigger independent Form C Relay contacts via RS-232 communication. Therefore the proper command
sequences can be programmed into the Trigger Text and sent to this device upon alarm or exception. This will
expand the number of hard alarm outputs of the VSI-Pro or RegCom-Pro to the maximum of 16. This allows simple wire
connection to presets of PTZ, gate openers, lights, IR illuminators and any other external device that needs to be
controlled by the powerful exception and alarm processor of the RegCom-Pro.
Figure156 : AL-16 RS-232 & Power Connector
Figure157 : AL-16 Relay Output Connectors
APPENDIX Q POS & CCTV APPLICATIONS
PTZ Control
Trigger Text not only sends out printable data for the user to be notified visually or markers for the DVR Text
Search function but also can send out special Control Characters or Escape Sequences. PTZ commands for homing
to preset positions are very common. When using a PTZ dome to monitor more than one POS / Cash Register the
RegCom-Pro can be programmed to send out a homing preset string via RS-485 to the PTZ controller upon an exception.
Therefore the dome will then home to that particular register and view the exception in progress. Multiple RegCom-Pro
can be paralleled on the RS-485 since in the recieve mode until the exception occurs.
In gasoline or petrol stations the same function is very useful. One PTZ can cover several pumps. When a
customer slides his credit card or activates the pump the RegCom-Pro can send out the homing preset string for the PTZ
and capture images of the user and vehicle for every transaction. This will allow close up images of each transaction from
one camera rather than many fixed cameras.
Cash Drawers, Safes and Security Doors
The RTS Alarm Input can be programmed to be a generic Hard Alarm input. This can be connected to a
Cash Drawer and alarmed when the drawer is open. With the RTS Alarm Delay feature a time can be programmed
to wait for this alarm to be true longer than that time and then trigger the alarm. This is very powerful to detect when
cash drawers or safes are open for an excessive amount of time which is indicative of theft practices.
The RTS Alarm input can also be connected to entry and exit doors and generate alarm conditions when the
door open too long. This in conjunction with the Trigger Text can send specific text data to the DVR upon this
condition so later the DVR database can be searched for such events. Therefore hard alarms in conjunction with
user programmed data strings provide powerful search criteria for exceptional events.
Access Control Panels
The RegCom-Pro can be connected to read the data coming directly from an access control panel or to the
server. The RegCom-Pro has RS-485 or RS-422 comp atibility along with RS-232 in passive mode which can be connected in parallel with most access panels with no effect on transmission to the server. The RegCom-Pro can then
programmed for a specific user ID and generate alarm or exception conditions and alerts when they enter . It also can
deliver an e-journal of all entries directly to the database of the A VE DVRs and then later search directly to a user name
or specific Time & Date.
VMD and Cash Registers
In a normal check out lane if motion is detected in the customer area but no motion in the clerk area this is a
potential problem. If this exists and the cash drawer is opened or a transaction is detected by the RegCom-Pro then this
is indicative of a theft. Many VMDs like the DigiSpec DS1-PL has logic on the alarm input to the VMD so it can be
connected in series with the RegCom-Pro alarm output functions detecting cash drawer open or transactions being
entered. Therefore a single camera with this type of VMD can detect motion in several areas independently with one
camera view and combined with the RegCom-Pro to detect these types of situations.
RegCom-Pro POS / Cash Register Interface
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LIMITED WARRANTY APPENDIX R
LIMITED W ARRANTY
(Terms and Conditions)
For 2 Years from the date of shipment, Seller warrants to Buyer that the Product is free from defects in material or
workmanship under normal use and service. Equipment manufactured by other than Seller but furnished by Seller
carries the same warranty to Buyer as Seller receives from the other manufacturer, notwithstanding any provision to
the contrary . If Buyer has specified a particular manufacturer’s product which is not the brand standardly supplied by
Seller, Buyer shall look only to the other manufacturer’s warranty and Seller shall not warrant such item.
EXCLUSIONS. Seller’s warranty does not cover the following :
1. In-transit damage claims, improper handling by carrier or post office.
(Only the consignee of the shipment can file a claim with the common carrier.)
or unauthorized service, installation or repairs without proper training from the Seller.
3. Damages caused by fire, flood, lightning, collision, acts of God or other events beyond the control of Seller.
4. Products or parts thereof that have had serial numbers removed, altered or defaced.
5. Products returned without an RMA number and sales or delivery receipt showing the date of original purchase.
6. Use of components that do not meet Seller’s specifications.
7. External parts such as cabinets or keypads.
8. Periodic maintenance and adjustments resulting from normal use.
WARRANTIES EXCLUDED, SELLER EXPRESSLY DISCLAIMS AND EXCLUDES ANY EXPRESS OR
IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH
EXCEEDS OR IS INCONSISTENT WITH THE WARRANTY HEREIN EXPRESSLY SET FORTH.
NON-WARRANTY CLAIMS
In the event Buyer makes a warranty claim and Seller’s warranty does not apply, Buyer shall reimburse Seller for all
reasonable expenses incurred by Seller in diagnosing the installation/repair problem.
BUYER’S EXCLUSIVE REMEDIES
If the Product supplied shall fail to conform to the contract or any applicable warranty, Buyer shall immediately notify
Seller of such condition and afford Seller a reasonable opportunity to inspect said Product. Seller shall, at its option,
either repair or replace such nonconforming Product. Seller shall not be responsible for labor charges for removal or
installation of such equipment or material or charges for transportation, handling and shipping except as provided in
Seller’s written service policy. No Product shall be returned without Seller’s prior written consent.
RegCom-Pro POS / Cash Register Interface
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APPENDIX RLIMITED WARRANTY
SELLER SHALL NOT BE LIABLE FOR AN Y SPECIAL, DIRECT INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF A COMMERCIAL NATURE ARISING OUT THE USE OF OR INABILITY TO USE
SELLER’S PRODUCT BY REASON OF THE FACT THAT SUCH PRODUCT DOES NOT CONFORM
TO THE CONTRACT OR TO ANY EXPRESS OR IMPLIED WARRANTY. SELLER’S MAXIMUM LIABILITY SHALL BE LIMITED TO THE COST OF REPAIR AND/OR REPLACEMENT OF THE PRODUCT CLAIMED TO BE DEFECTIVE OR NONCONFORMING, SUBJECT TO SELLER’S RIGHT OF
REMOVAL AND RETURN OF PRODUCT.
All of the foregoing constitute Buyer’s sole and exclusive remedy and Seller ’s sole and exclusive liability for supplying nonconforming or defective Product.
RETURNS
AVE products are fully inspected and carefully packed to ensure you are delivered a quality product in good condition. If you are not fully satisfied with our product, returns of standard stocking items with no restocking fee can be
made within thirty (30) days of invoice to Buyer. All such returns must have prior consent of Seller by obtaining an
RMA number and must include the sales or delivery receipt showing the date of original purchase and be in an
unused condition contained in its original packaging. Any other returns must have prior written consent of Seller and
are subject to a restocking fee of fifteen percent (15%) and freight charges.
RMA NUMBER
The RMA (Return Material Authorization) number must be obtained by contacting Seller prior to the shipment of the
product for return. The RMA number is valid only for 15 days from the date of issue. The RMA number must be clearly
displayed on all shipping labels.
MASTER RESETAPPENDIX S
WARNING!
DOING A MASTER RESET CLEARS ALL PROGRAMMING AND
THE RegCom-Pro DEFAULTS TO THE FACTORY SETTINGS.
If you have difficulty entering the main-menu or you changed uP or updated the Firmware in your RegCom-Pro, do the
following procedure exactly: Lightly press and hold in the 3 buttons to the left (“Up”, “Down” & “Set”). While holding down
these buttons, press and release the “Reset” button. Then release the other buttons. Wait a few seconds and the
copyright notice will appear on-screen along with the version of software installed in your RegCom-Pro.
Upon powering up the RegCom-Pro for the first time, if the battery is depleted the master reset should be done. However
in some cases the Time/Date display may not have the correct or legible characters. If this occurs, go to the Clock
programming section of the menu and reset the clock and program the correct time. The Time/Date display will then
function properly and any subsequent master resets will not affect the time.
The internal rechargeable NiMH battery needs a full 24 Hr charge if fully discharged to be fully charged.
RegCom-Pro POS / Cash Register Interface
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NORTH AMERICA
American Video Equipment (A VE)
2000 West Governors Circle, Suite E
Houston, Texas 77092
Tel: 281-443-2300
Fax: 281- 443-8915
Email: aveus@ave-us.com
www.americanvideoequipment.com
UNITED KINGDOM
A VE Multiview
Endeavor House 3rd Floor
Coppers End Rd.,Stansted
Essex, CM24 1SJ, UK
T el: 440-870-770-9323
Fax: 440-870-770-9363
Email: ave-uk@multiview.net
www.multiview.net
EUROPE
AVE Europe LTD
123 Millennium Business Park
Ballycoolin, Dublin 15, Ireland
Tel:353 1 684 7450 Fax: 353 1 684 7451
Email: sales@ave-europe.eu
www.ave-europe.eu