Avaya WLAN IP Telephony Configuration BCM Rls 6.0 User Manual

BCM Rls 6.0

WLAN IP Telephony Configuration

Task Based Guide

WLAN IP Telephony Configuration

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WLAN IP Telephony Configuration

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Table of Contents

WLAN IP Telephony Configuration .................................. 6

Overview .......................................................................................... 6

Required Information / Equipment ................................................... 7

Flow Chart ....................................................................................... 8

WLAN IP Telephony Manager 2245 ................................................ 9

Rack-mounting the WLAN IP Telephony Manager 2245................................... 9

Wall Mounting .................................................................................................. 10

Rack-Mounting ................................................................................................. 10

To Rack-Mount the WLAN IP Telephony Manager 2245 ................................ 10

Connecting the WLAN IP Telephony Manager 2245 to the LAN and Power

up Procedure. .................................................................................................. 11

Installation ...................................................................................... 12

Accessing Business Element Manager ........................................................... 12

Business Communications Manager Parameters .......................... 15

2245 WLAN Telephony Server IP Address and TFTP Server Parameters ..... 15

Licensing on the Business Communications Manager (BCM) ........................ 17

IP Terminals Registration. ............................................................................... 18

Connecting to the WLAN IP Telephony Manager 2245 ................. 19

Connecting through a serial port ...................................................................... 20

Configuring Network Parameters ..................................................................... 22

Configuring the SVP-II ..................................................................................... 28

Downloading the WLAN IP Telephony handset firmware .............. 35

Pre-download Checklist ................................................................................... 35

Screen and Button Layout on a 2210 Handset ................................................ 36

Downloading the firmware ............................................................................... 36

Admin Menus and Registration of WLAN Handsets ...................... 37

Accessing the Main Admin Menus ................................................................... 38

Phone Config Menus ....................................................................................... 38

Network Config Menus .................................................................................... 39

Diagnostics Menu ............................................................................................ 40

Registering the WLAN Handsets ................................................... 40

General Navigation .......................................................................................... 40

Registering a Handset ..................................................................................... 41

Full Admin Menu options ............................................................... 44

Configuring the idle state display ..................................................................... 50

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WLAN Handset Error Messages .................................................... 50

Avaya Documentation Links .......................................... 58

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Overview

A Wireless LAN (WLAN) refers to a computer Local Area Network that has wireless components. It is also referred to as WiFi (Wireless Fidelity) and is a standard that allows computer devices to connect to a network literally without wires. WLAN IP Telephony is the ability to send voice packets across the existing Wireless LAN Computer network, so it is sharing the same bandwidth and connections as the Data Traffic. WLAN IP Telephony is a wireless mobility solution which uses the 802.11b wireless platform.

The Wireless Local Area Network Handsets 2210, 2211 2212 operate over an

802.11b wireless Ethernet LAN providing users a wireless Voice over IP (VoIP) solution.

To be able to connect to the Business Communications Manager (BCM), the WLAN IP Telephony Handsets must be supplied with the IP Address of the WLAN IP Telephony Manager 2245 and, optionally, a Trivial File Transfer Protocol (TFTP) Server. The WLAN Handsets accept IP Address configuration parameters either from manual configuration or from a Dynamic Host Configuration Protocol (DHCP) Server. DHCP automatic discovery mode provides the WLAN IP Telephony Manager 2245 and TFTP Server IP addresses to the WLAN Handsets. The BCM can be the DHCP Server, or a separate DHCP Server can be provided in the network.

The 802.11b protocol provides no mechanism for differentiating audio packets from data packets. The WLAN IP Telephony Manager 2245 provides a Quality of Service (QOS) mechanism that is implemented in the WLAN Handsets and the Access Points (APs) to enhance voice quality over the wireless network. The WLAN IP Telephony Manager 2245 gives preference to voice packets over data packets on the wireless medium, increasing the probability that all voice packets are transmitted efficiently and with minimum or no delay.

The WLAN IP Telephony Handsets 2210/2211/2212 use the TFTP Server to update the wireless telephone firmware over the 802.11b WLAN.

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The basic WLAN IP Telephony network consists of the following components:

 Business Communications Manager  TFTP Server (optional)  DHCP Server (optional)  WLAN IP Telephony Manager 2245  WLAN Handset 2210/2211/2212/6120/6140  Access Point (AP)

Required Information / Equipment

To support the WLAN IP Telephony / Handsets:

 The BCM system must run Release 3.6.1 (patch) or later software

versions. BCM systems with 3.6 or earlier software versions must be upgraded to support the handsets.

 BCM50 Release 2 or later will support WLAN IP Telephony.  BCM450 Release 1 or later will also support WLAN IP Telephony.  A TFTP Server is required to distribute firmware to the WLAN Handsets

and WLAN IP Telephony Manager 2245. It can reside on a different subnet than the BCM and APs. The TFTP Server can be located on either side of the firewall.

 Telephony Programming must be completed on the BCM.  IP Clients keycode must be installed on the BCM.  IP Terminal Registration must be enabled on the BCM.  A range of IP Addresses is required to be assigned to each handset for

recognition by the BCM

 A range of additional IP Addresses is required to be assigned to each

handset by the WLAN IP Telephony Manager 2245.

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WLAN IP Telephony Configuration

Install the WLAN IP Telephony

Manager 2245: refer to the WLAN

IP Telephony Manager 2245

section of this guide.

Configure the WLAN IP Telephony

Manager 2245 Network settings:

refer to the Configuring Network

Parameters section of this guide.

Connect to the WLAN IP

Telephony Manager 2245: refer to

the Connecting to the WLAN IP

Telephony Manager 2245 section

of this guide.

Configure the WLAN IP Telephony

Manager 2245 SVP-II settings:

refer to the Configuring the

SVP-II section of this guide.

Download the firmware to the

WLAN Handsets: refer to the

Downloading the WLAN

Handset handset firmware

section of this guide.

Configure the WLAN Handsets:

refer to the Admin Menus and

Registration of the WLAN

Handsets section of this guide.

Flow Chart

The flow chart below shows a recommended order for configuring WLAN IP Telephony.

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WLAN IP Telephony Manager 2245

The WLAN IP Telephony Manager 2245 manages IP telephony network traffic on the WLAN system. It is required to utilize the 11 Mb/s maximum transmission speed available in the handsets. The WLAN IP Telephony provides a number of services including a QoS mechanism, AP bandwidth management, and efficient RF link utilization. It also acts as a Proxy for the WLAN Handsets.

The WLAN IP Telephony Manager 2245 works with the APs to provide QoS on the WLAN. All voice packets are encapsulated by the wireless handsets. The encapsulated voice packets to and from the wireless handsets are handled by the WLAN IP Telephony Manager 2245 and routed to and from the BCM. SpectraLink Voice Priority gives preference to voice packets over data packets on the wireless network, increasing the probability that voice packets are transmitted with minimum delay.

Each subnet where the wireless handsets will operate requires at least one WLAN IP Telephony Manager 2245. The Telephony Manager must therefore be located in the same subnet as the wireless handsets. One unit can process 80 simultaneous calls. If greater capacity is required, multiple units can be utilised.

Each WLAN IP Telephony Manager 2245 is shipped with one Class II AC adapter with 24 volt (V) DC, 1 amp (A) output.

Rack-mounting the WLAN IP Telephony Manager 2245

1. Remove the corner screws from the WLAN IP Telephony Manager

2245.

2. Screw the U-shaped end (round screw holes) of the two mounting plates to the WLAN IP Telephony Manager 2245.

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WLAN IP Telephony Configuration

3. Screw the other end of the two mounting plates (oblong screw holes) to the rack.

4. Repeat steps 1-3 for each additional WLAN IP Telephony Manager

2245. The mounting plate is designed to provide the correct minimum spacing between units. When mounting multiple units, stack the units in the rack as closely as possible.

Wall Mounting

The WLAN IP Telephony Manager 2245 can be mounted either vertically or horizontally.

To wall-mount the WLAN IP Telephony Manager 2245:

1. Use a 1/8-inch drill bit to drill four holes. The holes should be on 1.84 by 12.1 inch centers.

2. Insert the #8 x 3/4-inch screws in the holes and tighten, leaving a 1/8 to 1/4-inch gap from the wall.

3. Slide the WLAN IP Telephony Manager 2245 over the screws until the WLAN IP Telephony Manager 2245 drops into place in the keyhole openings of the flange.

4. Tighten screws fully.

Rack-Mounting

The rack-mount kit is designed for mounting the WLAN IP Telephony Manager 2245 in a standard 19-inch rack. The following equipment is required and supplied:

1. Mounting plates: two plates are required for the WLAN IP Telephony Manager 2245 to be mounted.

2. Screws: four rack-mount screws are required for each WLAN IP Telephony Manager 2245 to be mounted.

To Rack-Mount the WLAN IP Telephony Manager 2245

1. Remove the corner screws from the WLAN IP Telephony Manager

2245.

2. Screw the U-shaped end (round screw holes) of the two mounting plates to the WLAN IP Telephony Manager 2245.

3. Screw the other end of the two mounting plates (oblong screw holes) to the rack.

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4. Repeat steps 1-3 for each additional WLAN IP Telephony Manager

2245. The mounting plate is designed to provide the correct minimum spacing between units. When mounting multiple units, stack the units in the rack as closely as possible.

Connecting the WLAN IP Telephony Manager 2245 to the LAN and Power up Procedure.

The WLAN IP Telephony Manager 2245 can now be connected to the LAN.

1. To connect to the LAN insert a RJ-45 cable to the Network Port of the WLAN IP Telephony Manager 2245. This cable should also be connected to a port on a Ethernet Switch.

2. To power the WLAN IP Telephony Manager 2245 insert the AC power adapter into the PWR jack of the WLAN IP Telephony Manager 2245. Then plug the AC Adaptor into a 110vAC outlet.

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Installation

Accessing Business Element Manager

Element Manager is required to perform some of the BCM’s configuration in

relation to WLAN IP Telephony. If not installed please refer to the Installing Business Element Manager section of the Business Element Manager

Guide.

1. To access the Business Element Manager application from the Start Menu, navigate to Start, Programs, Avaya, Business Communications Manager, Business Element Manager.

2. Alternatively, double-click on the Business Element Manager desktop icon.

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3. You will be presented with the Element Manager interface.

4. Open the Network Elements folder and select the IP Address of the BCM.

5. Enter the User Name of the BCM in the User Name field, by default this is nnadmin. Then enter the Password in the Password field, by default the password is PlsChgMe!. Click the Connect button.

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6. A warning screen will appear, read the warning and click OK.

7. You will be presented with the Element Manager interface.

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Business Communications Manager Parameters

There are certain parameters that need to be checked and configured within the Business Communications Manager itself. The Business Communications Manager system has to reference the IP address of the SVP Server and the IP address of the TFTP Server where for example firmware for the handsets is contained. There also has to be an adequate number of IP clients keycoded for the WLAN handsets to utilise. These details can be found by using the Element Manager application.

2245 WLAN Telephony Server IP Address and TFTP Server Parameters

1. Login to the BCM via Element Manager.

2. From the Configuration tab open the Data Services folder, select the DHCP Server link and select the IP Terminal DHCP options tab.

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3. In the Avaya WLAN Handsets Settings portion of the screen enter the IP address of the TFTP Server in the TFTP Server field.

4. Then enter the IP address of the WLAN IP Telephony Manager 2245 in the associated field.

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Licensing on the Business Communications Manager (BCM)

You will need to ensure that valid licence files for IP Clients (WLAN handsets) have been added to the BCM.

1. From within Element Manager select the Configuration tab and open the System folder. Then select the Keycodes link.

2. Check that there are adequate seats for the IP Clients. These will be used by the WLAN handsets. If there are not adequate licences available then a key code file will have to be obtained from Avaya and loaded on to the BCM system. Please refer to the Business Communications Manager 450 / 50 System Start Up Guide for details of how to load a licence file.

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WLAN IP Telephony Configuration

IP Terminals Registration.

In order for each of the wireless handset to register as a DN with the BCM system, IP Terminal Registration has to be enabled on the BCM itself.

1. From within Element Manager select the Configuration tab then open the Resources folder and select the Telephony Resources link.

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