Avaya T3 IP Compact User Manual

IP Telephony

Contact Centers

Mobility

Services

T3 (IP) Compact

connected to Integral 5

Benutzerhandbuch

User’s guide

Manual de usuario

Manuel utilisateur

Manuale d’uso

Gebruikersdocumentatie

Contents

Familiarize yourself with your telephone

Important notes ......................................................................................................... 4

Your T3 Compact at a glance ................................................................................... 9

All keys at a glance ................................................................................................. 10

Basic rules of operation .......................................................................................... 11

Commissioning your T3 IP telephone (only T3 IP) ................................................. 14

Making calls as usual

Accepting Calls ....................................................................................................... 17

Calling someone ..................................................................................................... 20

Create Numerous Connections .............................................................................. 26

Monitoring and handsfree ....................................................................................... 31

Making calls with ease

Use call list ............................................................................................................. 34

Routing calls ........................................................................................................... 39

Using the phone book ............................................................................................. 47

Let’s remind ourselves (appointments) ................................................................... 51

View charges* ......................................................................................................... 56

Locking phone ........................................................................................................ 59

Send and receive messages .................................................................................. 61

Outside business hours (night service)* ................................................................. 65

Phoning with Partners ............................................................................................ 66

Customizing the telephone

Setting audio, contrast and language ..................................................................... 67

Placing functions / call numbers on keys ................................................................ 71

Changing general settings ...................................................................................... 76

Settings for your telephone system ........................................................................ 90

IP-specific settings .................................................................................................. 97

Add-on equipment*

Links* .................................................................................................................... 102

The DSS Module .................................................................................................. 103

Headset ................................................................................................................ 105

Extras for your telephone

Hotel functions* .................................................................................................... 108

Look it up whenever in doubt

Overview of telephone functions .......................................................................... 117

Messages on the display ...................................................................................... 121

Ringing and handset tones ................................................................................... 123

Contents

Symbols on the display .........................................................................................124

Table of characters ................................................................................................125

Menu overview ......................................................................................................126

Troubleshooting .....................................................................................................129

Index ......................................................................................................................130

Familiarize yourself with your telephone

Important notes

Familiarize yourself with your telephone

Which systems can you connect your telephone to?

This telephone is only intended to be connected to Avaya PBX systems. It must not be connected directly to a PSTN.

Declaration of conformity (T3)

We, Avaya GmbH & Co. KG, declare that the T3 Compact telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE).

This telephone is intended for connection to digital interfaces of Avaya telecommunications systems and meets the fundamental requirements formulated in EC directive 1999/5/EC (Radio and Telecommunication Terminal Equipment, R&TTE).

This telephone has been designed in such a way that it is unsuitable for direct operation on interfaces of public telecommunication networks.

When using links and DSS modules: This link / DSS module is intended for connection to T3 telephones and meets the

fundamental requirements of EC directive 1999/5/EC (Radio and Telecommunication Terminal Equipment, R&TTE).

The design of this link / DSS module makes it suitable for use with T3 telephones only.

If any problems occur during operation, please first contact your specialist dealer or your system administrator.

The complete declaration of conformity can be obtained at the following Internet address: for ’Conformity’ in the index.

http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look

Familiarize yourself with your telephone

Important notes

Declaration of Conformity (T3 IP)

We, Avaya GmbH & Co. KG, declare that the T3 IP Compact telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE).

This telephone is designed for connection to Ethernet/LAN interfaces of IP compatible telecommunications systems from Avaya, and complies with the basic requirements of EU directive 1999/5/EU (RTTE).

Avaya cannot guarantee successful operation of the telephone in LAN or intranet environments in which no Avaya telecommunications system is present.

If any problems occur during operation, please first contact your specialist dealer or your system administrator.

The complete declaration of conformity can be obtained at the following Internet address: http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look for ’Conformity’ in the index.

Software License

License

USE OR INSTALLATION OF THE PRODUCT INDICATES End User’s acceptance of th e GENERA L LICENS E TERMS AVAILABLE ON THE AVAYA WEBSITE AT

http://support.avaya.com/LicenseInfo/

. ("GENERAL LICENSE TERMS"). If you do not wish to be bound by these terms, you must return the product(s) to the point of purchase withing ten (10) days of delivery for a refund or credit. IN ADDITION TO THE GENERAL LICENSE TERMS, THE FOLLOWING LICENSE TERMS AND RESTRICTIONS APPLY TO THE PRODUCT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alone computing device. "Server" means a Desi gnated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or preinstalled on Hardware. "Hardware" means the standard hardware Products, origi nally sold by Avaya and ultimately utilized by End User.

Familiarize yourself with your telephone

Important notes

License Type(s):

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designa ted Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya’s web site at:

http://support.avaya.com/ThirdPartyLicense/

To which system is your telephone connected?

You can find out which system your telephone is connected to as follows: Press Menu when phoning or when the phone is picked up:

The menu Info/Service only appears if your telephone is connected to the communication server. Here you can see, for example, type, order number and B/W version. No menu appears with the Integral 5.

Which system is your telephone connected to (T3 IP)?

You can tell which Avaya telephone system your telephone is connected to as follows:

When logging in for the first time:

If your telephone is connected to the Integral 5, a log-in window appears first in which you can enter your extension number and PIN. No log-in window appears if your telephone is connected to the Integral 55 Communication Server.

If you have already logged in:

Press the "Menu" function key during a conversation or with the handset off-hook: The "Info/Service" menu appears, but only if your telephone is connected to the Integral 55 Communication Server. You can view various IP settings there.

Familiarize yourself with your telephone

Important notes

Hints for the location of the phone

Place the telephone on a non-slip surface, especially if the furniture is new or has recently been cleaned or polished. Varnishes or cleaning agents may contain substances which soften the pads on the underside of the telephone and the pads could then mark your furniture. Avaya cannot assume liability for damage of this kind.

Repairs

The telephone set may only be opened or repaired by qualified technicians. Do not open the telephone yourself. This could otherwise result in damage to the telephone, making it inoperable.

What you should definitely read

You should definitely read the following sections. These sections explain all the parts of your telephone. You will find out how to use your telephone.

Overview of your telephone (→ p. 9) Basic rules of operation (→ p. 11)

Note

• You will often find this information line at the end of a section or chapter. It contains additional information that will help you to make better use of the functions.

Additional functions

Functions marked by a * are not standard features of your telephone. Other functions may be disabled or – depending on the system software – not availa-

ble. Please consult your system administrator if you want to use any of these functions.

... telephoning made easy

You can make the following settings immediately or during your first telephone calls:

• The volume (→ p. 68) for ringing and for the receiver to suit your surroundings.

• Adapt the contrast on the display (→ p. 68) to suit the lighting conditions where you are working.

• Select which Language (→ p. 70) all display information is to appear in. The available languages are English, French and German.

• Save frequently used call numbers to a personal Phone book (→ p. 47). You can modify personal phone book entries yourself.

Familiarize yourself with your telephone

Important notes

User manual in other languages

Would you prefer to read these operating instructions in a different language? Go to the Avaya Support page at http://support.avaya.com where you can access our list of documents. Look there to find out whether the language version you want is available for download.

Dispose of waste equipment properly - the environment will thank you for it

Waste electrical and electronic equipment bearing this symbol may contain substances that are dangerous to humans and the environ ment. For this reason, you must not dispose of such equipment together with unsorted municipal (domestic) waste. To protect our environment, pubic collection points are available at which you can dispose of waste electrical and electronic equipment that bears this symbol. To prevent these substances from spreading in our environment and reduce the pollution of natural resources, you can also take part in the Avaya take-back scheme for waste equipment. Under this scheme, the materials in the waste equipment will be recovered in a proper pro fessional manner with individual components being re-used.

Familiarize yourself with your telephone

Your T3 Compact at a glance

1 Display 2 Call display 3 Function keys (some of them with LEDs) 4 Clear key 5 Arrow keys for navigating within the display 6 OK key 7 Escape key 8 Digit keys with letters 9 Volume/contrast keys

Familiarize yourself with your telephone

All keys at a glance

... Digit keys with letters: For dialling call numbers and entering codes and text. The alphabetic labelling allows you to dial using letters (vanity numbers).

Star and hash: For special functions

Escape: Ends the current connection during a call. Also cancels input (the next

higher menu level then appears on the display).

Clear: Deletes the character above the marker. The last character is deleted if

the cursor is positioned after the last character.

Arrow up / down: Moves the cursor up or down in the display.

+ / -: Increases or decreases the volume or contrast.

Arrow left / right: Moves the cursor to the left or right in the display.

Enter: Opens a selected menu item or confirms an input.

Function keys:

• Four user-definable function keys next to the numeric keypad, two of these with

LEDs.

• Four function keys with permanent assignment: Monitoring/Handsfree, Menu,

Redial and Refer-back.

Note

• The default assignment for the function keys is printed on the enclosed label strips.

Familiarize yourself with your telephone

Basic rules of operation

You can select and use most of the functions using the menu. To make operation easier, you can assign frequently used functions to the function keys. Some keys are already assigned functions in their factory settings.

Selecting functions from the menu

Press the "Menu" function key.

or scroll to the desired menu item.

Confirm your selection. The selected function is displayed. In many cases a submenu also appears. You can scroll through the submenu in the same way as in the menu.

Notes

• Arrows in the display indicate how you can scroll to view other options:

You can activate a submenu for this menu item.

You can view other menu items by scrolling up and/or down.

• Functions already assigned to keys no longer appear in the menu.

• You can find all functions in the Menu overview (→ p. 126).

Cancelling or exiting an action

If you have entered the wrong data or made the wrong setting:

Press (several times if necessary) to cancel the procedure. You will then move

up one menu level or go to the idle display.

Note

• The following settings cannot be undone using the Escape key:

• Changes to the assignment of function keys

• Settings that have been changed using the OK key.

The display helps you

The displays guide you step by step as you use the phone. The display provides you with a great deal of information, such as the status of your current connection.

The phone number of all external ISDN callers appears in the display, assuming they have not disabled call number ID display. This enables you to see who is calling. If your phone book already contains the name and phone number of the caller, their name will displayed when they calls.

Familiarize yourself with your telephone

Basic rules of operation

What is shown on the idle display?

The idle display shows:

• Your name and call number

• Date and time

• Flag indicating new entries in the call list

• Arrow indicating whether there are any status messages for your telephone

Status messages

If there are any specific messages about the status of your telephone, the telephone will inform you of this with an indicator arrow next to the time. A status message occurs when

• there is important information for you (e.g. new entry in the call list) or

• you have activated special functions (e.g. ring tone switched off). All messages are arranged one below the other in the status menu. You can activate

the associated menu item directly from a status message, e.g. to change the setting.

Scroll to the desired status message.

Confirm your selection.

Note

• You can temporarily switch off the status message display with the Escape key.

Familiarize yourself with your telephone

Basic rules of operation

Entering text

The digit keys can also be used to enter letters and characters, e.g. for names in the personal phone book. The letters are printed on the digit keys. Your telephone switches automatically to entry of letters and numbers when this is necessary.

Example: Enter the name "JOHN":

Press the JKL button once. J appears in the display. Wait briefly until the cursor

moves to the right.

Press the MNO button three times. The display reads JO. Wait briefly

until the cursor moves to the right.

Press the GHI button twice. The display reads JOH. Wait briefly until the cur-

sor moves to the right.

Press the MNO button twice. The display reads JOHN.

Deleting letters

Deletes the character above the mark. The last character is deleted if the cursor

is positioned after the last character.

Switching between upper case and lower case letters

Press key to change between upper case and lower case letters.

Entering special characters

Not all possible symbols appear on the digit keys. Look them up in the Table of characters (→ p. 125) .

Familiarize yourself with your telephone

InhaltContents

Commissioning your T3 IP telephone (only T3 IP)

Commissioning your T3 IP telephon e (only T3 IP)

Please pay attention to the following information when commissioning an IP telephone.

Connect telephone and log in (→ p. 15) Select language for login procedure and IP settings (→ p. 15) Log out of telephone (→ p. 16)

Note

• IP-specific settings are described in separate chapters.

Familiarize yourself with your telephone

Commissioning your T3 IP telephone (only T3 IP)

Connecting and enrolling your telephone

After connecting it to the LAN (Local Area Network) and power supply (only when the telephone is not fed via LAN) the software is first activated in the telephone and then an automatic search procedure for a gatekeeper (responsible for access authorisa tion) is started. A gatekeeper is usually found. The login window then appears when this is the case:

... Enter extension number.

Scroll to menu item PIN.

Enter PIN. The delivery setting is "0000".

Confirm selection. The idle display then appears. You can now also be reached under the number you have entered (extension number).

Note

• You can alter the language for the login procedure.

• The logging in PIN is identical to the PIN with which you can unlock your locked

telephone. You can change the PIN codes in the menu Lock.

• When you have cut off a login procedure (leave the login window via the Escape

key) in order to view/operate the next settings in the menu you can then register yourself again via the menu item User administration.

Select language for log in procedure and IP settings

You can choose between 6 different languages (German, English, French, Italian, Spanish, Dutch) when the telephone has not been logged in:

Press the "Menu" function key

Scroll to the menu item Change Change Language.

Confirm selection.

Select a language, e.g. English.

Confirm selection.

Note

• During the initial set up of your telephone you can also select the language via

alternative methods by carrying out the following: When the login window appears, press the Escape key twice. "D/GB/F/I/E/NL" appears. Select the language you require. When the language has been changed, "D/GB/F/I/E/NL" will no longer appear.

Familiarize yourself with your telephone

Commissioning your T3 IP telephone (only T3 IP)

Log out of telephone

When you want to log out of the telephone:

Press the "Menu" function key

Scroll to the menu item Call-forwarding .

Confirm selection. You are now logged out of this telephone. Another user can

now log in here.

Making calls as usual

InhaltContents

Accepting Calls

Making calls as usual

You can pick up the phone as usual and talk to the caller. When another user is called within your system, you can pick up the call to your tele-

phone. It is also possible to accept calls with the key Monitoring / Hands-free and continue

telephoning with the handset on the hook. You can set you phone so that it is automatically set to hands-free for internal calls.

When you call someone hands-free, you do not need to take the phone off the hook (Automatic hands-free for incoming call

You don’t accept a call though, but can put it on hold for the moment. You can thus finish an initiated operating procedure (i.e. editing a phone book entry).

External calls can be diverted to pre-configured forwarding segments (call forwarding)

When you are called (→ p. 18) When another phone is called (pick up) (→ p. 18) Accept call for a partner (→ p. 18) Call during a call (second call) (→ p. 18) Call during a programming procedure (→ p. 19) Call forwarding (→ p. 19)

(→ p. 79)).

Making calls as usual

Accepting Calls

If you receive a call

Your telephone rings. The call is shown in the display.

Lift the handset.

Notes

• Telephoning without the receiver: Press the "Handsfree/Monitoring" function key.

• You will be shown the number or name the caller dialled, e.g. when you receive a diverted call.

• If you do not want the caller to hear what is being said at your end, press the "Mute" key. The opposite party will be able to hear you again after pressing this key again.

If another telephone receives a call (pick-up call)

Another telephone rings.

Press the "Menu" function key.

Scroll to the Pick-up menu item.

Confirm your selection. A list of incoming calls will be shown.

Scroll to the call you want to pick up.

Confirm your selection.

Lift the handset.

Answering a call for a partner

When you have assigned a partner to a function key (Assigning partners to keys (→ p. 73)):

A partner is being called.

Press the function key for the partner being called. Your telephone rings.

Lift the handset.

Call during a conversation (second call)

You are on the phone. Someone else calls you. You hear a single ringing tone. The caller is shown as the top item on the menu.

Accept call. The first caller is waiting and cannot hear your conversation.

Making calls as usual

Accepting Calls

Call during a programming procedure

You receive a call but want to finish what you’re doing on your telephone first. You are programming your phone. A call arrives.

Scroll to the Put on hold menu item.

Confirm your selection. You can continue with your programming. After comple-

tion, the held call will be shown.

Call forwarding

You receive an external call and wish to divert the call to the call forwarding stations:

Scroll to the Forward menu item.

Confirm your selection. The call is diverted to the call forwarding stations.

Note

• The call forwarding stations must have been set up in the telecommunications system.

Making calls as usual

InhaltContents

Calling someone

You can telephone as usual inside and outside of the system: Directly select the internal extension code or external call number.

You can call (redial) the 5 last external phone numbers you have dialled and select function keys for frequently required phone numbers.

When you are not able to reach an external call partner, you can let the number be automatically redialled up to 10 times.

You can be automatically called back when an internal connection is busy, or when the exchange lines are busy and then become available again.

You can switch into a external call within your system if you want to tell the caller something urgent.

You can also call anonymously if your external call partner is not to see who’s calling.

Call within your telephone system (→ p. 21) Call outside of your telephone system (→ p. 21) Call someone by pressing a key (→ p. 22) Redial (→ p. 23) Let a number automatically redial repeatedly (→ p. 23) When busy (automatic call back) (→ p. 23) Delete automatic call back (→ p. 24) Call back line (→ p. 24) Switch into an external call (switch in)* (→ p. 24) Knock (→ p. 24) Call anonymously (→ p. 25) Tone post dial (DTMF) (→ p. 25)

Note

• Some telephone systems require a special digit as record-dial, the so-called external line code, for external calls. Sometimes a short break, a so-called dial break, has to be added. Your telecommunications systems administrator will tell you more.

Making calls as usual

Calling someone

Making calls within your telephone system

... Enter the call number.

Lift the handset.

Notes

• You can, of course, lift the receiver first and then dial the number. However, in this case you will not be able to correct an input error.

• If you have switched Direct dial (→ p. 81) off, you cannot correct input errors before dialling.

Calling outside your telephone system

Enter external line code, e.g. 0.

... Enter number.

Lift the handset.

Note

• Instead of entering the external line code, you can also press a line key.

• If you have activated LN on dialling (→ p. 77) you only need to dial the external number.

Making calls as usual

Calling someone

Presenting yourself with specified call numbers*

If your system is configured to do so, every time you make an outside call you can select the number you want to present to the call recipient. This is called Calling Line Identification Presentation (CLIP). This could be your ’service’, ’head office’ or ’work shop’ number, for example.

The number you want to dial is displayed.

Scroll to the menu item with the desired group number, e.g. dial with

987654321.

Lift the handset.

Your selected number is shown to the call recipient.

Note

• If a name is allocated to the number you want to present, you are shown this name.

• You can assign the numbers with which you want to present yourself to the function keys (to program function keys, see Data Input Manual). If you press one of these function keys before lifting the handset when making an external call, the number selected will be presented to the party called.

• If you have deactivated Number display for outside calls (→ p. 80) , you will not be offered numbers for presentation.

Making a call with one key stroke

Press the display key or function key for the desired subscriber.

Lift the handset.

Note

• You can find out how to assign a call number to a destination key in the section Assigning functions/phone numbers to keys

(→ p. 71).

Making calls as usual

Calling someone

Redial

You can redial one of the last external numbers called.

Press the "Redial" function key.

Scroll to the desired number, e.g. 06975051234.

Lift the handset.

Note

• If you selected a special number to present to the call recipient, this will also be used for redial.

Redialling a call number

The external number dialled is busy.

Scroll to the Automatic redial menu item.

Confirm your selection.

Replace the handset. Dialling is repeated up to ten times at intervals.

Note

• You can only use "Automatic redial" if you are calling on a digital exchange line.

• Automatic redialling is stopped if you press any key or pick up the handset.

• You can specify the number of automatic redial attempts and the time between two attempts in the Dial settings (→ p. 78) menu.

In the event of a busy signal (auto callback)

The dialled connection is busy. The callback menu item appears in the menu.

Scroll to the callback menu item.

Confirm your selection.

Replace the handset. Your telephone rings as soon as the other line is free.

Lift the handset when your telephone rings The other line is called automatically

via the telephone system.

Note

• In the case of external calls, "Auto callback" is only presented as an option if the network provider and the system connection support it.

Making calls as usual

Calling someone

Deleting automatic callback

In the status menu:

Scroll to the Auto callbackmenu item.

Confirm your selection.

Callback, line

You want to make an external call but all the exchange lines are busy. The information message "No free line" appears.

Press the "Callback line" function key.

Replace the handset. As soon as a line becomes free, your telephone will ring

and the "Callback line" display will appear.

Lift the handset when your telephone rings You can dial the desired external call

number.

Note

• You must have assigned the "Callback line" function to a function key.

Cutting in on another call (cut-in)*

You call an internal extension. The user is already on a call. You want to cut in on the call:

Scroll to the Cut-in menu item.

Confirm your selection. All subscribers will hear a cut-in tone. You are now

included in the call and can communicate with the subscribers.

Note

• Cut-in is only possible within your system. It must be enabled for your telephone and the target telephone. Consult Avaya Service if necessary.

• Ending the cut-in: replace the handset or press the Escape key.

Call waiting

You call an internal extension. The number is busy.

Scroll to the Call waiting menu item.

Confirm your selection. Your call will then be re-signalled to the called party.

Making calls as usual

Calling someone

Calling anonymously

Lift the handset.

Scroll to the Anonymous callmenu item.

Confirm anonymous calling. Your number will not be transmitted to the called

party for your next external call.

Note

• Anonymous calling must be supported by your network operator.

Direct access tone dialling (DTMF)

Digit key operations are automatically transmitted as tones during an existing external call. This is necessary, for instance, if you want to interrogate answering machines or voicemail boxes.

Making calls as usual

InhaltContents

Create Numerous Connections

You can accept an additonal call during a call (second call (→ p. 81)). You can talk to numerous callers alternately and switch between them as you choose.

You can talk to two call partners at the same time (three-party conference). You can integrate a new call partner directly into the conference or call via consulta-

tion call in order to previously speak to this call partner individually.

Call someone in between (consultation call) (→ p. 27) Talk to call partners alternately (brokering) (→ p. 27) Forward caller (→ p. 27) Foward additional caller (→ p. 28) Switch in conference callers to the call (→ p. 28) Switch in conference callers to the call via consultation call (→ p. 29) Extend number of conference callers (→ p. 29) Interconnect conference partners (→ p. 29) End conference call (→ p. 30)

Making calls as usual

Create Numerous Connections

Consultation during a call (Refer-back)

During a call:

Press the "Refer-back" function key. The caller waits and cannot hear what you

say.

... Enter the number you wish to refer back to. Carry out refer-back call.

Press the "Refer-back" function key again. The refer-back call is ended and you

can speak again to the first caller.

Note

• You can also call the refer-back subscriber using a function key if it is set up as a partner key or has been assigned to that subscriber’s number (as a destination key).

Switching between two external callers (brokering)

If you want to speak with a call party (e.g. 06975058) who has been put on hold:

Scroll to the Return to 06975058menu item.

Confirm your selection. The other caller is now waiting.

Forwarding callers

Your caller wishes to be connected to another extension:

Press the "Refer-back" function key. The caller waits and cannot hear what you

say.

... Enter the number to which you want to forward the call.

Replace the handset. The refer-back extension will be connected to the first cal-

ler.

Notes

• You do not need to wait until the refer-back extension picks up the call.

Making calls as usual

Create Numerous Connections

Forwarding a second caller

If you receive a call during an existing call, e.g. from 06975058:

Scroll to the Call from 06975058 menu item.

Confirm your selection. You are connected to the additional caller. The first cal-

ler is now on hold and cannot hear your other conversation. Now you want to forward the additional caller, e.g. to call number 1234:

Press the "Refer-back" function key.

Enter the number of the extension you want to connect the caller to,

in this example 1234. You can now announce the caller. The first party is put on hold.

Scroll to the Transfer call to 06975058 menu item.

Confirm your selection. You will now be able to talk to the first party again.

Conference - connecting a subscriber to a call

During a call:

Scroll to the Conference with ...menu item.

Confirm your selection.

... Enter number of second conference participant. You can immediately hold

a three-party conference once you are connected with the subscriber.

Information

• Every user can switch themselves out of the conference call: Replace the handset.

• The third user called is not answering:

•Select menu item Terminate and confirm to switch back to first call partner

• Press Escape key to call other call partner or

• return to first call partner via the menu item back to user....

Making calls as usual

Create Numerous Connections

Conference - connecting a party to a call using refer-back

During a call (e.g. with 06975058):

Press the "Refer-back" function key. The opposite party is put on hold.

... Enter number of second conference participant.

You can set up the conference once you are connected to this subscriber.

Scroll to the Conference with 06975058 menu item.

Confirm your selection.

Expanding conference to include another participant

While you are carrying out a conference call:

Scroll to the Extend conference menu item.

Confirm your selection.

... Enter the number of the new participant. Once you are connected to the number, all the parties can talk to each other immediately.

Note

• Conferences can be expanded to up to 9 participants.

• Conferences with external participants are always limited to three participants.

Interconnecting conference partners

During the conference:

Replace the handset.

Making calls as usual

Create Numerous Connections

Conference, ending

During the conference: All participants:

Replace the handset.

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