Avaya T3 IP Compact User Manual

Page 1
Contact Centers
Mobility
Services
T3 (IP) Compact
connected to Integral 5
Benutzerhandbuch
User’s guide
Manual de usuario
Manuel utilisateur
Manuale d’uso
Gebruikersdocumentatie
Page 2

Contents

Contents
Familiarize yourself with your telephone
Important notes ......................................................................................................... 4
Your T3 Compact at a glance ................................................................................... 9
All keys at a glance ................................................................................................. 10
Basic rules of operation .......................................................................................... 11
Commissioning your T3 IP telephone (only T3 IP) ................................................. 14
Making calls as usual
Accepting Calls ....................................................................................................... 17
Calling someone ..................................................................................................... 20
Create Numerous Connections .............................................................................. 26
Monitoring and handsfree ....................................................................................... 31
Making calls with ease
Use call list ............................................................................................................. 34
Routing calls ........................................................................................................... 39
Using the phone book ............................................................................................. 47
Let’s remind ourselves (appointments) ................................................................... 51
View charges* ......................................................................................................... 56
Locking phone ........................................................................................................ 59
Send and receive messages .................................................................................. 61
Outside business hours (night service)* ................................................................. 65
Phoning with Partners ............................................................................................ 66
Customizing the telephone
Setting audio, contrast and language ..................................................................... 67
Placing functions / call numbers on keys ................................................................ 71
Changing general settings ...................................................................................... 76
Settings for your telephone system ........................................................................ 90
IP-specific settings .................................................................................................. 97
Add-on equipment*
Links* .................................................................................................................... 102
The DSS Module .................................................................................................. 103
Headset ................................................................................................................ 105
Extras for your telephone
Hotel functions* .................................................................................................... 108
Look it up whenever in doubt
Overview of telephone functions .......................................................................... 117
Messages on the display ...................................................................................... 121
Ringing and handset tones ................................................................................... 123
2
Page 3
Contents
Symbols on the display .........................................................................................124
Table of characters ................................................................................................125
Menu overview ......................................................................................................126
Troubleshooting .....................................................................................................129
Index ......................................................................................................................130
3
Page 4

Familiarize yourself with your telephone

Important notes

Important notes
Familiarize yourself with your telephone

Which systems can you connect your telephone to?

This telephone is only intended to be connected to Avaya PBX systems. It must not be connected directly to a PSTN.

Declaration of conformity (T3)

We, Avaya GmbH & Co. KG, declare that the T3 Compact telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE).
This telephone is intended for connection to digital interfaces of Avaya telecommuni­cations systems and meets the fundamental requirements formulated in EC directive 1999/5/EC (Radio and Telecommunication Terminal Equipment, R&TTE).
This telephone has been designed in such a way that it is unsuitable for direct opera­tion on interfaces of public telecommunication networks.
When using links and DSS modules: This link / DSS module is intended for connection to T3 telephones and meets the
fundamental requirements of EC directive 1999/5/EC (Radio and Telecommunication Terminal Equipment, R&TTE).
The design of this link / DSS module makes it suitable for use with T3 telephones only.
If any problems occur during operation, please first contact your specialist dealer or your system administrator.
The complete declaration of conformity can be obtained at the following Internet address: for ’Conformity’ in the index.
http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look
4
Page 5
Familiarize yourself with your telephone
Important notes

Declaration of Conformity (T3 IP)

We, Avaya GmbH & Co. KG, declare that the T3 IP Compact telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE).
This telephone is designed for connection to Ethernet/LAN interfaces of IP compati­ble telecommunications systems from Avaya, and complies with the basic require­ments of EU directive 1999/5/EU (RTTE).
Avaya cannot guarantee successful operation of the telephone in LAN or intranet environments in which no Avaya telecommunications system is present.
If any problems occur during operation, please first contact your specialist dealer or your system administrator.
The complete declaration of conformity can be obtained at the following Internet address: http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look for ’Conformity’ in the index.

Software License

License
USE OR INSTALLATION OF THE PRODUCT INDICATES End User’s acceptance of th e GENERA L LICENS E TERMS AVAILABLE ON THE AVAYA WEBSITE AT
http://support.avaya.com/LicenseInfo/
. ("GENERAL LICENSE TERMS"). If you do not wish to be bound by these terms, you must return the product(s) to the point of purchase withing ten (10) days of delivery for a refund or credit. IN ADDI­TION TO THE GENERAL LICENSE TERMS, THE FOLLOWING LICENSE TERMS AND RESTRICTIONS APPLY TO THE PRODUCT.
Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alone computing device. "Server" means a Desi gnated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre­installed on Hardware. "Hardware" means the standard hardware Products, origi nally sold by Avaya and ultimately utilized by End User.
-
-
5
Page 6
Familiarize yourself with your telephone
Important notes
License Type(s):
Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designa ted Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.
Third-party Components
Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya’s web site at:
http://support.avaya.com/ThirdPartyLicense/

To which system is your telephone connected?

You can find out which system your telephone is connected to as follows: Press Menu when phoning or when the phone is picked up:
The menu Info/Service only appears if your telephone is connected to the communi­cation server. Here you can see, for example, type, order number and B/W version. No menu appears with the Integral 5.
-

Which system is your telephone connected to (T3 IP)?

You can tell which Avaya telephone system your telephone is connected to as fol­lows:
When logging in for the first time:
If your telephone is connected to the Integral 5, a log-in window appears first in which you can enter your extension number and PIN. No log-in window appears if your telephone is connected to the Integral 55 Communication Server.
If you have already logged in:
Press the "Menu" function key during a conversation or with the handset off-hook: The "Info/Service" menu appears, but only if your telephone is connected to the Inte­gral 55 Communication Server. You can view various IP settings there.
6
Page 7
Familiarize yourself with your telephone
i
Important notes

Hints for the location of the phone

Place the telephone on a non-slip surface, especially if the furniture is new or has recently been cleaned or polished. Varnishes or cleaning agents may contain sub­stances which soften the pads on the underside of the telephone and the pads could then mark your furniture. Avaya cannot assume liability for damage of this kind.

Repairs

The telephone set may only be opened or repaired by qualified technicians. Do not open the telephone yourself. This could otherwise result in damage to the telephone, making it inoperable.

What you should definitely read

You should definitely read the following sections. These sections explain all the parts of your telephone. You will find out how to use your telephone.
Overview of your telephone (→ p. 9) Basic rules of operation (→ p. 11)
Note
• You will often find this information line at the end of a section or chapter. It contains additional information that will help you to make better use of the functions.

Additional functions

Functions marked by a * are not standard features of your telephone. Other functions may be disabled or – depending on the system software – not availa-
ble. Please consult your system administrator if you want to use any of these functions.

... telephoning made easy

You can make the following settings immediately or during your first telephone calls:
• The volume (→ p. 68) for ringing and for the receiver to suit your surroundings.
• Adapt the contrast on the display (→ p. 68) to suit the lighting conditions where you are working.
• Select which Language (→ p. 70) all display information is to appear in. The available languages are English, French and German.
• Save frequently used call numbers to a personal Phone book (→ p. 47). You can modify personal phone book entries yourself.
7
Page 8
Familiarize yourself with your telephone
Important notes

User manual in other languages

Would you prefer to read these operating instructions in a different language? Go to the Avaya Support page at http://support.avaya.com where you can access our list of documents. Look there to find out whether the language version you want is available for download.

Dispose of waste equipment properly - the environment will thank you for it

Waste electrical and electronic equipment bearing this symbol may contain substances that are dangerous to humans and the environ ment. For this reason, you must not dispose of such equipment toge­ther with unsorted municipal (domestic) waste. To protect our environment, pubic collection points are available at which you can dispose of waste electrical and electronic equipment that bears this symbol. To prevent these substances from spreading in our environment and reduce the pollution of natural resources, you can also take part in the Avaya take-back scheme for waste equipment. Under this scheme, the materials in the waste equipment will be recovered in a proper pro fessional manner with individual components being re-used.
-
-
8
Page 9
Familiarize yourself with your telephone

Your T3 Compact at a glance

Your T3 Compact at a glance
1 Display 2 Call display 3 Function keys (some of them with LEDs) 4 Clear key 5 Arrow keys for navigating within the display 6 OK key 7 Escape key 8 Digit keys with letters 9 Volume/contrast keys
9
Page 10
Familiarize yourself with your telephone
i

All keys at a glance

All keys at a glance
... Digit keys with letters: For dialling call numbers and entering codes and text. The alphabetic labelling allows you to dial using letters (vanity num­bers).
Star and hash: For special functions
Escape: Ends the current connection during a call. Also cancels input (the next
higher menu level then appears on the display).
Clear: Deletes the character above the marker. The last character is deleted if
the cursor is positioned after the last character.
Arrow up / down: Moves the cursor up or down in the display.
+ / -: Increases or decreases the volume or contrast.
Arrow left / right: Moves the cursor to the left or right in the display.
Enter: Opens a selected menu item or confirms an input.
Function keys:
• Four user-definable function keys next to the numeric keypad, two of these with
LEDs.
• Four function keys with permanent assignment: Monitoring/Handsfree, Menu,
Redial and Refer-back.
Note
• The default assignment for the function keys is printed on the enclosed label strips.
10
Page 11
Familiarize yourself with your telephone
i
i

Basic rules of operation

Basic rules of operation
You can select and use most of the functions using the menu. To make operation easier, you can assign frequently used functions to the function keys. Some keys are already assigned functions in their factory settings.

Selecting functions from the menu

Press the "Menu" function key.
or scroll to the desired menu item.
Confirm your selection. The selected function is displayed. In many cases a submenu also appears. You can scroll through the submenu in the same way as in the menu.
Notes
• Arrows in the display indicate how you can scroll to view other options:
You can activate a submenu for this menu item.
You can view other menu items by scrolling up and/or down.
• Functions already assigned to keys no longer appear in the menu.
• You can find all functions in the Menu overview (→ p. 126).

Cancelling or exiting an action

If you have entered the wrong data or made the wrong setting:
Press (several times if necessary) to cancel the procedure. You will then move
up one menu level or go to the idle display.
Note
• The following settings cannot be undone using the Escape key:
• Changes to the assignment of function keys
• Settings that have been changed using the OK key.

The display helps you

The displays guide you step by step as you use the phone. The display provides you with a great deal of information, such as the status of your current connection.
The phone number of all external ISDN callers appears in the display, assuming they have not disabled call number ID display. This enables you to see who is calling. If your phone book already contains the name and phone number of the caller, their name will displayed when they calls.
11
Page 12
Familiarize yourself with your telephone
i
Basic rules of operation

What is shown on the idle display?

The idle display shows:
• Your name and call number
• Date and time
• Flag indicating new entries in the call list
• Arrow indicating whether there are any status messages for your telephone

Status messages

If there are any specific messages about the status of your telephone, the telephone will inform you of this with an indicator arrow next to the time. A status message occurs when
• there is important information for you (e.g. new entry in the call list) or
• you have activated special functions (e.g. ring tone switched off). All messages are arranged one below the other in the status menu. You can activate
the associated menu item directly from a status message, e.g. to change the setting.
Scroll to the desired status message.
Confirm your selection.
Note
• You can temporarily switch off the status message display with the Escape key.
12
Page 13
Familiarize yourself with your telephone
Basic rules of operation

Entering text

The digit keys can also be used to enter letters and characters, e.g. for names in the personal phone book. The letters are printed on the digit keys. Your telephone swit­ches automatically to entry of letters and numbers when this is necessary.
Example: Enter the name "JOHN":
Press the JKL button once. J appears in the display. Wait briefly until the cursor
moves to the right.
Press the MNO button three times. The display reads JO. Wait briefly
until the cursor moves to the right.
Press the GHI button twice. The display reads JOH. Wait briefly until the cur-
sor moves to the right.
Press the MNO button twice. The display reads JOHN.
Deleting letters
Deletes the character above the mark. The last character is deleted if the cursor
is positioned after the last character.
Switching between upper case and lower case letters
Press key to change between upper case and lower case letters.
Entering special characters
Not all possible symbols appear on the digit keys. Look them up in the Table of cha­racters (→ p. 125) .
13
Page 14
Familiarize yourself with your telephone
InhaltContents
i

Commissioning your T3 IP telephone (only T3 IP)

Commissioning your T3 IP telephon e (only T3 IP)
Please pay attention to the following information when commissioning an IP tele­phone.
Connect telephone and log in (→ p. 15) Select language for login procedure and IP settings (→ p. 15) Log out of telephone (→ p. 16)
Note
• IP-specific settings are described in separate chapters.
14
Page 15
Familiarize yourself with your telephone
i
i
Commissioning your T3 IP telephone (only T3 IP)

Connecting and enrolling your telephone

After connecting it to the LAN (Local Area Network) and power supply (only when the telephone is not fed via LAN) the software is first activated in the telephone and then an automatic search procedure for a gatekeeper (responsible for access authorisa tion) is started. A gatekeeper is usually found. The login window then appears when this is the case:
... Enter extension number.
Scroll to menu item PIN.
Enter PIN. The delivery setting is "0000".
Confirm selection. The idle display then appears. You can now also be reached under the number you have entered (extension number).
Note
• You can alter the language for the login procedure.
• The logging in PIN is identical to the PIN with which you can unlock your locked
telephone. You can change the PIN codes in the menu Lock.
• When you have cut off a login procedure (leave the login window via the Escape
key) in order to view/operate the next settings in the menu you can then register yourself again via the menu item User administration.
-

Select language for log in procedure and IP settings

You can choose between 6 different languages (German, English, French, Italian, Spanish, Dutch) when the telephone has not been logged in:
Press the "Menu" function key
Scroll to the menu item Change Change Language.
Confirm selection.
Select a language, e.g. English.
Confirm selection.
Note
• During the initial set up of your telephone you can also select the language via
alternative methods by carrying out the following: When the login window appears, press the Escape key twice. "D/GB/F/I/E/NL" appears. Select the language you require. When the language has been changed, "D/GB/F/I/E/NL" will no longer appear.
15
Page 16
Familiarize yourself with your telephone
Commissioning your T3 IP telephone (only T3 IP)

Log out of telephone

When you want to log out of the telephone:
Press the "Menu" function key
Scroll to the menu item Call-forwarding .
Confirm selection. You are now logged out of this telephone. Another user can
now log in here.
16
Page 17

Making calls as usual

InhaltContents

Accepting Calls

Accepting Calls
Making calls as usual
You can pick up the phone as usual and talk to the caller. When another user is called within your system, you can pick up the call to your tele-
phone. It is also possible to accept calls with the key Monitoring / Hands-free and continue
telephoning with the handset on the hook. You can set you phone so that it is automatically set to hands-free for internal calls.
When you call someone hands-free, you do not need to take the phone off the hook (Automatic hands-free for incoming call
You don’t accept a call though, but can put it on hold for the moment. You can thus finish an initiated operating procedure (i.e. editing a phone book entry).
External calls can be diverted to pre-configured forwarding segments (call forwar­ding)
When you are called (→ p. 18) When another phone is called (pick up) (→ p. 18) Accept call for a partner (→ p. 18) Call during a call (second call) (→ p. 18) Call during a programming procedure (→ p. 19) Call forwarding (→ p. 19)
(→ p. 79)).
17
Page 18
Making calls as usual
i
Accepting Calls

If you receive a call

Your telephone rings. The call is shown in the display.
Lift the handset.
Notes
• Telephoning without the receiver: Press the "Handsfree/Monitoring" function key.
• You will be shown the number or name the caller dialled, e.g. when you receive a diverted call.
• If you do not want the caller to hear what is being said at your end, press the "Mute" key. The opposite party will be able to hear you again after pressing this key again.

If another telephone receives a call (pick-up call)

Another telephone rings.
Press the "Menu" function key.
Scroll to the Pick-up menu item.
Confirm your selection. A list of incoming calls will be shown.
Scroll to the call you want to pick up.
Confirm your selection.
Lift the handset.

Answering a call for a partner

When you have assigned a partner to a function key (Assigning partners to keys ( p. 73)):
A partner is being called.
Press the function key for the partner being called. Your telephone rings.
Lift the handset.

Call during a conversation (second call)

You are on the phone. Someone else calls you. You hear a single ringing tone. The caller is shown as the top item on the menu.
Accept call. The first caller is waiting and cannot hear your conversation.
18
Page 19
Making calls as usual
i
Accepting Calls

Call during a programming procedure

You receive a call but want to finish what you’re doing on your telephone first. You are programming your phone. A call arrives.
Scroll to the Put on hold menu item.
Confirm your selection. You can continue with your programming. After comple-
tion, the held call will be shown.

Call forwarding

You receive an external call and wish to divert the call to the call forwarding stations:
Scroll to the Forward menu item.
Confirm your selection. The call is diverted to the call forwarding stations.
Note
• The call forwarding stations must have been set up in the telecommunications system.
19
Page 20
Making calls as usual
InhaltContents
i

Calling someone

Calling someone
You can telephone as usual inside and outside of the system: Directly select the internal extension code or external call number.
You can call (redial) the 5 last external phone numbers you have dialled and select function keys for frequently required phone numbers.
When you are not able to reach an external call partner, you can let the number be automatically redialled up to 10 times.
You can be automatically called back when an internal connection is busy, or when the exchange lines are busy and then become available again.
You can switch into a external call within your system if you want to tell the caller something urgent.
You can also call anonymously if your external call partner is not to see who’s calling.
Call within your telephone system (→ p. 21) Call outside of your telephone system (→ p. 21) Call someone by pressing a key (→ p. 22) Redial (→ p. 23) Let a number automatically redial repeatedly (→ p. 23) When busy (automatic call back) (→ p. 23) Delete automatic call back (→ p. 24) Call back line (→ p. 24) Switch into an external call (switch in)* (→ p. 24) Knock (→ p. 24) Call anonymously (→ p. 25) Tone post dial (DTMF) (→ p. 25)
Note
• Some telephone systems require a special digit as record-dial, the so-called exter­nal line code, for external calls. Sometimes a short break, a so-called dial break, has to be added. Your telecommunications systems administrator will tell you more.
20
Page 21
Making calls as usual
i
i
Calling someone

Making calls within your telephone system

... Enter the call number.
Lift the handset.
Notes
• You can, of course, lift the receiver first and then dial the number. However, in this case you will not be able to correct an input error.
• If you have switched Direct dial (→ p. 81) off, you cannot correct input errors before dialling.

Calling outside your telephone system

Enter external line code, e.g. 0.
... Enter number.
Lift the handset.
Note
• Instead of entering the external line code, you can also press a line key.
• If you have activated LN on dialling (→ p. 77) you only need to dial the external number.
21
Page 22
Making calls as usual
i
i
Calling someone

Presenting yourself with specified call numbers*

If your system is configured to do so, every time you make an outside call you can select the number you want to present to the call recipient. This is called Calling Line Identification Presentation (CLIP). This could be your ’service’, ’head office’ or ’work shop’ number, for example.
The number you want to dial is displayed.
Scroll to the menu item with the desired group number, e.g. dial with
987654321.
Lift the handset.
Your selected number is shown to the call recipient.
Note
• If a name is allocated to the number you want to present, you are shown this name.
• You can assign the numbers with which you want to present yourself to the function keys (to program function keys, see Data Input Manual). If you press one of these function keys before lifting the handset when making an external call, the number selected will be presented to the party called.
• If you have deactivated Number display for outside calls (→ p. 80) , you will not be offered numbers for presentation.
-

Making a call with one key stroke

Press the display key or function key for the desired subscriber.
Lift the handset.
Note
• You can find out how to assign a call number to a destination key in the section Assigning functions/phone numbers to keys
(→ p. 71).
22
Page 23
Making calls as usual
i
i
i
Calling someone

Redial

You can redial one of the last external numbers called.
Press the "Redial" function key.
Scroll to the desired number, e.g. 06975051234.
Lift the handset.
Note
• If you selected a special number to present to the call recipient, this will also be used for redial.

Redialling a call number

The external number dialled is busy.
Scroll to the Automatic redial menu item.
Confirm your selection.
Replace the handset. Dialling is repeated up to ten times at intervals.
Note
• You can only use "Automatic redial" if you are calling on a digital exchange line.
• Automatic redialling is stopped if you press any key or pick up the handset.
• You can specify the number of automatic redial attempts and the time between two attempts in the Dial settings (→ p. 78) menu.

In the event of a busy signal (auto callback)

The dialled connection is busy. The callback menu item appears in the menu.
Scroll to the callback menu item.
Confirm your selection.
Replace the handset. Your telephone rings as soon as the other line is free.
Lift the handset when your telephone rings The other line is called automatically
via the telephone system.
Note
• In the case of external calls, "Auto callback" is only presented as an option if the network provider and the system connection support it.
23
Page 24
Making calls as usual
i
i
Calling someone

Deleting automatic callback

In the status menu:
Scroll to the Auto callbackmenu item.
Confirm your selection.

Callback, line

You want to make an external call but all the exchange lines are busy. The informa­tion message "No free line" appears.
Press the "Callback line" function key.
Replace the handset. As soon as a line becomes free, your telephone will ring
and the "Callback line" display will appear.
Lift the handset when your telephone rings You can dial the desired external call
number.
Note
• You must have assigned the "Callback line" function to a function key.

Cutting in on another call (cut-in)*

You call an internal extension. The user is already on a call. You want to cut in on the call:
Scroll to the Cut-in menu item.
Confirm your selection. All subscribers will hear a cut-in tone. You are now
included in the call and can communicate with the subscribers.
Note
• Cut-in is only possible within your system. It must be enabled for your telephone and the target telephone. Consult Avaya Service if necessary.
• Ending the cut-in: replace the handset or press the Escape key.

Call waiting

You call an internal extension. The number is busy.
Scroll to the Call waiting menu item.
Confirm your selection. Your call will then be re-signalled to the called party.
24
Page 25
Making calls as usual
i
Calling someone

Calling anonymously

Lift the handset.
Scroll to the Anonymous callmenu item.
Confirm anonymous calling. Your number will not be transmitted to the called
party for your next external call.
Note
• Anonymous calling must be supported by your network operator.

Direct access tone dialling (DTMF)

Digit key operations are automatically transmitted as tones during an existing exter­nal call. This is necessary, for instance, if you want to interrogate answering machi­nes or voicemail boxes.
25
Page 26
Making calls as usual
InhaltContents

Create Numerous Connections

Create Numerous Connections
You can accept an additonal call during a call (second call (→ p. 81)). You can talk to numerous callers alternately and switch between them as you choose.
You can talk to two call partners at the same time (three-party conference). You can integrate a new call partner directly into the conference or call via consulta-
tion call in order to previously speak to this call partner individually.
Call someone in between (consultation call) (→ p. 27) Talk to call partners alternately (brokering) (→ p. 27) Forward caller (→ p. 27) Foward additional caller (→ p. 28) Switch in conference callers to the call (→ p. 28) Switch in conference callers to the call via consultation call (→ p. 29) Extend number of conference callers (→ p. 29) Interconnect conference partners (→ p. 29) End conference call (→ p. 30)
26
Page 27
Making calls as usual
i
i
Create Numerous Connections

Consultation during a call (Refer-back)

During a call:
Press the "Refer-back" function key. The caller waits and cannot hear what you
say.
... Enter the number you wish to refer back to. Carry out refer-back call.
Press the "Refer-back" function key again. The refer-back call is ended and you
can speak again to the first caller.
Note
• You can also call the refer-back subscriber using a function key if it is set up as a partner key or has been assigned to that subscriber’s number (as a destination key).

Switching between two external callers (brokering)

If you want to speak with a call party (e.g. 06975058) who has been put on hold:
Scroll to the Return to 06975058menu item.
Confirm your selection. The other caller is now waiting.

Forwarding callers

Your caller wishes to be connected to another extension:
Press the "Refer-back" function key. The caller waits and cannot hear what you
say.
... Enter the number to which you want to forward the call.
Replace the handset. The refer-back extension will be connected to the first cal-
ler.
Notes
• You do not need to wait until the refer-back extension picks up the call.
27
Page 28
Making calls as usual
i
Create Numerous Connections

Forwarding a second caller

If you receive a call during an existing call, e.g. from 06975058:
Scroll to the Call from 06975058 menu item.
Confirm your selection. You are connected to the additional caller. The first cal-
ler is now on hold and cannot hear your other conversation. Now you want to forward the additional caller, e.g. to call number 1234:
Press the "Refer-back" function key.
Enter the number of the extension you want to connect the caller to,
in this example 1234. You can now announce the caller. The first party is put on hold.
Scroll to the Transfer call to 06975058 menu item.
Confirm your selection. You will now be able to talk to the first party again.

Conference - connecting a subscriber to a call

During a call:
Scroll to the Conference with ...menu item.
Confirm your selection.
... Enter number of second conference participant. You can immediately hold
a three-party conference once you are connected with the subscriber.
Information
• Every user can switch themselves out of the conference call: Replace the handset.
• The third user called is not answering:
•Select menu item Terminate and confirm to switch back to first call partner
• Press Escape key to call other call partner or
• return to first call partner via the menu item back to user....
28
Page 29
Making calls as usual
i
Create Numerous Connections

Conference - connecting a party to a call using refer-back

During a call (e.g. with 06975058):
Press the "Refer-back" function key. The opposite party is put on hold.
... Enter number of second conference participant.
You can set up the conference once you are connected to this subscriber.
Scroll to the Conference with 06975058 menu item.
Confirm your selection.

Expanding conference to include another participant

While you are carrying out a conference call:
Scroll to the Extend conference menu item.
Confirm your selection.
... Enter the number of the new participant. Once you are connected to the number, all the parties can talk to each other imme­diately.
Note
• Conferences can be expanded to up to 9 participants.
• Conferences with external participants are always limited to three participants.

Interconnecting conference partners

During the conference:
Replace the handset.
29
Page 30
Making calls as usual
Create Numerous Connections

Conference, ending

During the conference: All participants:
Replace the handset.
30
Page 31
Making calls as usual
InhaltContents

Monitoring and handsfree

Monitoring and handsfree
You can switch on the loudspeaker of your telephone in order to hear your partner aloud in the room.
You can also call someone in the hands-free mode. You don’t need to pick up the headset. Hands-free means that you can additionally switch on the hands-free and continue telephoning with the headset on the hook.
Hearing caller speak aloud (monitoring) (→ p. 32) Telephoning with headset on hook (hands-free) (→ p. 32) Telephoning on in hands-free mode with headset picked up (→ p. 32) Hands-free - Continue call with headset (→ p. 32) Hands-free - finish call (→ p. 33) Tips for monitoring and hands-free mode (→ p. 33)
31
Page 32
Making calls as usual
i
i
Monitoring and handsfree

Listening to the caller over the loudspeaker (monitoring)

While telephoning with the handset off-hook:
Press the "Handsfree/monitoring" function key (LED lights up). You can then
hear the caller through the built-in loudspeaker.
Note
• The desired loudspeaker volume can be set using the keys "+ und "-.
• You can switch off the loudspeaker while monitoring by pressing the "Handsfree/ monitoring" function key twice (LED goes out).

Making a call with the handset on-hook (handsfree)

... Enter the call number.
Press the "Handsfree/monitoring" function key (LED flashes).
When the desired party answers, you can hear them over the loudspeaker and also talk to them with the receiver on hook.
Note
• The LED next to the function key flashes whenever you switch to handsfree.
• If you want to make a handsfree call, you can also select the number from the call list or the redial list.
• If you have switched Direct dial (→ p. 81) on, you must first press the "Monitoring/ Handsfree" key and then enter the call number.

Continuing a call in handsfree mode when the handset is off-hook

During a call:
Press the "Handsfree/monitoring" function key twice (LED flashes).
Replace the handset.
You can hear the other party over the loudspeaker and you can also talk to them with the receiver on-hook.

Handsfree - continuing the call using the receiver

During a call in handsfree mode:
Lift the receiver (LED goes out).
32
Page 33
Making calls as usual
i
Monitoring and handsfree

Handsfree - ending a call

While you are telephoning handsfree with the receiver on the hook:
Press the "Monitoring/Handsfree" function key (LED goes out).
Note
• You can also end the call with the Escape key.

Tips for handsfree monitoring and handsfree calling

Perhaps you can’t remember whether call monitoring or handsfree are actually acti­vated? Here are a couple of simple tips:
• If the receiver is not on the hook, the "Handsfree/monitoring" function key toggles between call monitoring (LED on), handsfree (LED flashing) and normal telephone operation (LED off). None of these will end the call.
• If, however, the receiver is on the hook, the call will be ended the next time the key is pressed!
33
Page 34

Making calls with ease

InhaltContents

Use call list

Use call list
Making calls with ease
When you don’t accept an external call, it is stored with time and date in the call list. You can have this list displayed at all times and call back the users shown in the list.
You can also have further entries added to the call list like, for example, internal calls of calls with external callers.
Entries can be automatically deleted after a specific amount of time. The list shows the 10 latest entries.
Symbols in the call list (→ p. 35) Select an entry from the call list (→ p. 36) Delete an entry (→ p. 36) Delete all entries (→ p. 36) Automatically delete entries (→ p. 37) Additional entries to the call list (→ p. 38)
34
Page 35
Making calls with ease
i
Use call list

Symbols in the call list

Examples of an entry in the call list:
! 06975056666 12.06. 17:13 2*
i-Liszt 11.06. 08:21 0691234567 11.06. 06:31 Bach 7505606 11.06. 07.55
Meaning ! New entry which has not yet been
viewed
Entry which has already been
shown
Call that you have had with an
external caller 06975056666 Phone number of caller Clark Caller’s name i- Symbol for new internal number
11.06. 06:31 Day and time of last call 2* The caller called twice Bach
75056066
i-Wagner 14 In the case of a call diversion to
Caller and the number they called
your telephone: Caller and the
number of the telephone which
has diverted
Note
• Overlong entries will not fit in their entirety in the display. You can view the com-
plete call list entry with the left and right arrows.
• You can accept a call list entry (→ p. 50) into the directory.
35
Page 36
Making calls with ease
i
Use call list

Selecting an entry from the call list

Press the "Call list" function key.
Scroll to the desired entry, e.g. 0069123456.
Lift the handset.
Notes
• If you want to return a call to a caller from the call list and a connection is made, the entry in the call list will be deleted automatically.
• If both the name and number of the caller are stored in the phone book, the name of the caller will be shown in the call list instead of the number.
• If you return a call to a number in the call list, the call recipient will always be pre­sented with the number he dialled.

Deleting an entry

Press the "Call list" function key.
Scroll to the desired entry, e.g. 0069123456.
Delete entry.

Deleting all entries

Press the "Call list" function key.
Scroll to the Delete all entries menu item.
Confirm your selection.
36
Page 37
Making calls with ease
i
Use call list

Deleting entries automatically

You can set call list entries to be deleted automatically after a certain time. You can protect (→ p. 37).
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the ... delete after: menu item. The right window margin shows
the time after which new call list entries will be automatically deleted.
Press several times if necessary until the desired time is displayed.
Exit menu. The new setting is saved.
Note
• The new setting is only valid for new call list entries and has no effect on existing entries.
• You can select the following times: 10 minutes, 1 hour, 1 day, 1 week, 1 month or "off".
Protect ind. entries from automatic deletion
When you have set up "Delete entries, automatic":
Press the "Call List" function key.
Scroll to entry you want to protect, i.e. 0069123456.
Confirm selection.
Scroll to menu item No aut. deletion .
Confirm selection. This entry is not automatically deleted.
37
Page 38
Making calls with ease
Use call list

Additional entries in the call list

You can set additional entries to be made in the call list.
Internal calls which you do not take: Menu: "Settings > Applications > Int. call list. "
Conversations you have had with external callers: Menu: "Settings > Applications > Call list "
Receiving calls with call divert set up: Menu: "Settings > Applications > Call display RUL". Setting (A+B): Unanswered calls are recorded in the recipient’s call list and the call list of the diversion destination. Setting (B): Unanswered calls are recorded in the recipient’s call list and the call list of the diversion destination (default setting). Setting (A): Unanswered calls are only recorded in the recipient’s call list.
38
Page 39
Making calls with ease
InhaltContents
i

Routing calls

Routing calls
You can route incoming calls to another extension. You can set this up both for your own and other telephones.
You can also route calls to your telephone. In all these variants, you can choose
• whether this should always take place,
• only if the telephone is busy
• or only if the telephone is not answered within a specified time period. You can arrange to have incoming calls signalled on both your own phone and
another, external phone, e.g. your GSM mobile. This is called twinning. You can also set up and change all call routing from outside the telephone system.
Routing calls for your telephone (→ p. 40) Routing calls to your telephone (→ p. 41) Diverting calls for another telephone* (→ p. 42) Signalling calls on two telephones (twinning) (→ p. 43) Switch off route call (→ p. 43) Changing call routing remotely* (→ p. 44) Bundle diversion* (→ p. 46) Changing bundle diversion* (→ p. 46)
Note
• The time that elapses before call diversion "after time" takes place is set globally for the system (0 - 300 seconds).
39
Page 40
Making calls with ease
i
Routing calls

Diverting calls for your telephone

Press the "Call diversion" function key.
Enter the call number to which you would like calls to be diverted, e.g. to 1234. If it is an external number, you will also have to add the external line code (usually "0") in front of it.
Scroll to the immediately (after time, on busy) menu item.
Confirm your selection. The status indication Divert to 1234- appears in the display. In addition, a clock symbol is shown for call diversion after "after time" or a B for call diversion "on busy".
Notes
• If the number entered is stored in the phone book as a name, the name will appear
automatically instead of the number.
• You can also press an appropriate destination or partner key instead of entering
the call number.
Caution: You can set up call numbers for which your telephone rings even when
you have activated "Call diversion to, immediately" (note in the Call filter list
p. 86)).
(→
40
Page 41
Making calls with ease
i
Routing calls

Routing calls to your telephone

Press the "Menu" function key.
Scroll to the Call divert menu item.
Confirm selection.
Scroll to the Follow me here menu item.
Confirm selection.
Enter the internal number of the subscriber for whom you want to set
up call routing to your own telephone, e.g. from 1234.
Scroll to the immediately (after time, on busy) menu item.
Confirm selection. The following status appears in the display Route from 1234-. In addition, a clock symbol is shown for call routing "after time" or a B for call routing "if busy".
Notes
• If the number entered is stored in the phone book as a name, the name will appear
automatically instead of the number.
• You can also press an appropriate destination or partner key instead of entering
the number.
• When you receive a diverted call, you will also be shown the number that the caller
has dialled.
41
Page 42
Making calls with ease
i
Routing calls

Divert calls for another telephone*

Press the "Menu" function key
Scroll to the menu item Call diversion .
Confirm selection.
Scroll to the menu item Call diversion for .
Confirm selection.
Enter internal number to which you would like to have the call diver-
sion to your phone set up i.e. from 1234
Accept entry.
enter internal or external user call number to which the call diversion should set up, i.e. 4712. You have to add a code (normally "0") prior to an external call number.
Scroll to menu item immediately (after time, when busy ) .
Confirm selection. The activated call diversion is shown.
Quit menu.
Both callers participating receive a message in the display stating the status Call diversion to 4712- or Call diversion from 1234-. In addition a clock for call diversion "after time" or a B for call diversion "when busy" is shown
Note
• When the call numbers are stored individually in the phone book then they are
automatically replaced by the corresponding user names.
• Instead of entering the call number you could also press the appropriate destina-
tion or partner key.
42
Page 43
Making calls with ease
i
Routing calls

Signalling calls on two telephones (twinning)

Press the "Menu" function key.
Scroll to the Call divert menu item.
Confirm selection.
Scroll to the Route to menu item.
Confirm selection.
... Enter the external line code (usually "0") and external number of the
phone you want to ring when a call is received, e.g. 0012341234.
Scroll to the Twinning menu item.
Confirm selection.
The following status appears in the display twinning 0012341234. If your T3 phone is now selected, the external phone will ring at the same time. You
can take the call on either phone.
Note
• If the number entered is stored in the phone book as a name, the name will appear automatically instead of the number.
• You can also press an appropriate destination or partner key instead of entering the number.
• Twinning and call divert "if busy" can be set up simultaneously.

Deactivate call divert/twinning

In the status menu:
Scroll to the desired call divert message, e.g. Route to: 1234-
Delete call routing.
43
Page 44
Making calls with ease
Routing calls

Changing call divert/twinning remotely*

You can call your telecommunications system from outside to set up or change call diversion or twinning for your telephone or for other telephones. This is possible from any telephone with DTMF suffix dialling.
Calling the telecommunications system (telecommunications system connec­tion)
Dial the phone number of your telecommunications
system, e.g. 069 7505, from the external telephone.
Dial the remote settings access number for your system, e.g. 89. You will
hear a dial tone as confirmation. Now select the subscriber whose call diversion/twinning you wish to modify.
Dialling the subscriber whose call routing is to be changed
Enter the internal number of the subscriber whose call diversion you
want to change.
Enter the subscriber’s four- or six-digit PIN number e.g. 1234. You will
hear a dial tone as confirmation. Now continue with one of the following three options (a - c):
a) Routing calls to another telephone or mailbox (call routing to, twinning)
Press Star, 71.
Enter the dial code for the call diversion option, e.g. 1.
Dial codes for call routing variations: 1 = immediately - 2 = on no answer - 3 = on busy - 4 = twinning
Enter the internal or external number to which calls are to be diverted, e.g. 00897543. You must add an external line code (usually "0") in front of an external number.
Press the Hash key. You hear the acknowledgement tone.
44
Page 45
Making calls with ease
i
Routing calls

b) Routing calls from an internal subscriber (Route from, follow-me)

Press Star, 70.
Enter the dial code for the call diversion option, e.g. 1.
Dial codes for call routing variations: 1 = immediately - 2 = on no answer - 3 = on busy
Enter the two- to four-digit internal number for the subscriber from whom the
calls are to be routed. You hear the acknowledgement tone.
c) Deactivate call divert/twinning
Press the hash key and then 70 for "Route from".
or
Press the hash key, then 71, for "Call routing to".
You will hear an acknowledgement tone. The call routing is deactivated.
Notes
• "Changing call divert/twinning remotely" must be approved by your system admini­strator. They will also tell you the number to dial for remote settings access.
• If you have a telephone system with a multi-port connection, dial the MSN number for remote settings access directly. You can get this from the Service department.
• The Personal Identification Number (PIN) (→ p. 60) of the subscriber must differ from the default factory setting.
• For "Call diversion to": You do not need to enter an external number if you are cal­ling from the same external telephone to which you want to route your calls. Howe­ver, number transmission (caller ID) must be active for that telephone.
45
Page 46
Making calls with ease
i
Routing calls

Bundle diversion*

The various exchange lines to your telephone system are grouped into so-called bundles. You can divert all calls arriving via a particular bundle (e.g. 7505-0) to an external destination.
Press the "Menu" function key.
Scroll to the Call diversion menu item.
Confirm your selection.
Scroll to the Bundle 1 (2,3, ...) menu point.
Confirm your selection.
... Enter the external number to which all calls via this bundle are to be
diverted, e.g. 069392751.
Confirm your selection. The status indication Bundle 1 to ... appears in the
display.
Note
• Call diversion takes place at the exchange. Internal users can telephone without hindrance.
• The cost of the diverted call is allocated to the subscriber who activated the diver­sion. The caller only pays the costs as far as the exchange.
• The call units for the diversion are not logged in the Integral telecommunications system.

Changing bundle diversion*

In the status menu:
Scroll to the desired call diversion, e.g. Bundle 1 to 069392751
Confirm your selection.
... Enter additional digits and, if necessary, change the call number in the
usual way.
Activate bundle call diversion to new external number.
46
Page 47
Making calls with ease
InhaltContents

Using the phone book

Using the phone book
The phone book is made up of an individual and a central telephone book section. Here you can store up to 100 call numbers with names, which are then only available
to your telephone. The entries can be selected quickly and easily. You can change the entries in your ind. phone book yourself.
Up to 800 numbers and names can be saved in the main telephone book for all users. With the appropriate authorisation you can also access and alter these ent ries.
Select an entry from the phone book (→ p. 48) Enter a new phone number in the ind. phone book (→ p. 48) Edit entries in the phone book (→ p. 49) Store redial numbers in the phone book (→ p. 49) Transfer call list entry to phone book (→ p. 50) Enter new phone number into the general phone book (→ p. 50)
-
47
Page 48
Making calls with ease
i
i
Using the phone book

Entering a new number in your individual phone book

Press the "Phone book" function key.
Scroll to the New indiv. entry menu item.
Confirm your selection. The next free code number will be automatically entered
as the destination.
... Enter the call number.
Confirm the number.
... Enter the name.
Confirm the name and add the complete entry to the personal phone book.
Note
• It may be necessary to enter an external line code and a dial pause before an external number. You can obtain more information from your telephone system administrator.
• If you want to enter an internal number, you must select and confirm the Inter- nal call number menu item before making the entry.

Dialling an entry from the directory

Press the "Directory" function key.
... Enter one or more first letters of the name until the desired subs-
criber is shown.
Lift the handset. The destination is called.
Notes
• You can also scroll to the desired number using the arrow keys.
• You can select which number to present to the call (→ p. 22) recipient.
48
Page 49
Making calls with ease
i
i
Using the phone book

Editing entries in the phone book

Press the "Phone book" function key.
... Enter one or more first letters of the name until the desired subs-
criber is shown.
Confirm your selection.
Scroll to the Edit menu item.
Confirm your selection. Edit the number. Confirm your selection. Edit the name. Accept new settings.
Notes
• Call numbers you have stored in the phone book without a name can be found there under the name " " (space).

Saving redial numbers in the phone book

Press the "Redial" function key.
Scroll to the desired entry, e.g. 0069123456.
Confirm your selection.
Scroll to the Phone book entry menu item.
Confirm your selection.
... Enter a name for this number if required.
Save in phone book.
Note
• If you have entered a number without a name, you can edit the entry later and save it under a name.
49
Page 50
Making calls with ease
i
i
Using the phone book

Saving a call list entry in the phone book

Press the "Call list" function key.
Scroll to the desired entry, e.g. 0069123456.
Confirm your selection.
Scroll to the Phone book entry menu item.
Confirm your selection.
... Enter a name for this number if required.
Save in phone book.
Note
• If you have entered a number without a name, you can edit the entry later and save it under a name.

Entering new numbers in the general phone book

Press the "Phone book" function key.
Scroll to the New general entry menu item.
Confirm your selection. The next free general code number will be automatically
entered as the destination.
... Enter the call number.
Confirm the number.
... Enter the name.
Confirm the name and save the complete entry in the general phone book.
Note
• It may be necessary to enter an external line code and a dial pause before an external number. You can obtain more information from your telephone system administrator.
• If you want to enter an internal number, you must select and confirm the Inter- nal call number menu item before making the entry.
50
Page 51
Making calls with ease
InhaltContents

Let’s remind ourselves (appointments)

Let’s remind ourselves (appointments)
You can have your phone remember important appointments. You can enter up to three appointments. You can select whether you want to be remembered on one day, numerous days or every day.
An alerting tone sounds for the appointment and the information you have entered for this appointment is shown.
You can delete entered appointments.
View appointment (→ p. 52) Enter appointment for today (→ p. 52) Enter one-time appointment (→ p. 53) Enter repetitive appointment (→ p. 54) Switch off appointment signal (→ p. 55) Delete appointment (→ p. 55) Set appointment for others (→ p. 55)
51
Page 52
Making calls with ease
i
i
Let’s remind ourselves (appointments)

Viewing an appointment

Press the "Menu" function key.
Scroll to the Appointments menu item.
Confirm your selection. All the set appointments will be shown.
Note
• Appointments that have expired are deleted from the appointments list.

Entering an appointment for today

Press the "Menu" function key.
Scroll to the Appointments menu item.
Confirm your selection. All the set appointments will be shown.
Scroll to the -.-.-:- menu item.
Confirm your selection.
Scroll to the Today menu item.
Confirm your selection.
Enter the time in the form "hours minutes" with no spaces, e.g. "1450"
for 14:50 hrs.
Scroll to a standard text if required.
Confirm selection if required.
... Enter or add any desired text.
Accept the whole text. At the specified time, a signal tone sounds and the text you have entered is dis­played.
Notes
• The maximum text length is 24 characters.
• To be able to select from standard texts, these must first have been entered into
the system.
52
Page 53
Making calls with ease
i
Let’s remind ourselves (appointments)

Entering a one-time appointment

Press the "Menu" function key.
Scroll to the Appointments menu item.
Confirm your selection. All the set appointments will be shown.
Scroll to the -.-.-:- menu item.
Confirm your selection.
Enter the date and time in the form "day month hours
minutes" with no spaces, e.g. "04081450" for 4 August at 14:50 hrs.
Scroll to a standard text if required.
Confirm selection if required.
... Enter or add any desired text.
Accept the whole text. At the specified time, a signal tone sounds and the text you have entered is dis­played.
Notes
• The maximum text length is 24 characters.
• To be able to select from standard texts, these must first have been entered into
the system.
53
Page 54
Making calls with ease
i
Let’s remind ourselves (appointments)

Entering a recurring appointment

Press the "Menu" function key.
Scroll to the Appointments menu item.
Confirm your selection. All the set appointments will be shown.
Scroll to the -.-.-:- menu item.
Confirm your selection.
Scroll to the Recurring appointment menu item.
Confirm your selection. You are shown all the days of the week in abbrieviated
form for which the recurring appointment applies.
Select day of week if required to change standard setting.
Confirm your selection. The setting for this day is changed and the initial letter of
the corresponding day appears or disappears.
Select another day if required.
Confirm selection if required. The settings for these days are changed.
Enter the time in the form "hours minutes" with no spaces, e.g. "1450"
for 14:50 hrs.
Scroll to a standard text if required.
Confirm selection if required.
... Enter or add any desired text.
Accept the whole text. A signal tone will sound at the specified time on every day you have set and the text you have entered will be displayed.
Notes
• Appointment reminders are enabled for Monday to Friday by default.
•Select Daily to be reminded of the appointment every day of the week.
• To be able to select from standard texts, these must first have been entered into
the system.
54
Page 55
Making calls with ease
Let’s remind ourselves (appointments)

Switching off appointment signal

Your telephone reminds you with a signal tone at the set appointment time.
Scroll to the corresponding appointment, e.g. Appointment 1 A message text
will appear if one has been entered.
Confirm the appointment. The signal tone stops and the appointment reminder
will be deleted in the display.

Deleting an appointment

Press the "Menu" function key.
Scroll to the Appointments menu item.
Confirm your selection. All the set appointments will be shown.
Scroll to the appointment you want to delete.
Confirm your selection.
Scroll to the Delete menu item.
Confirm your selection. The appointment is deleted.

Setting appointments for others

Press the "Menu" function key.
Scroll to the Appointments menu item.
Confirm your selection.
Scroll to the Appointment for others menu item.
Confirm your selection.
Enter the internal call number of the subscriber for whom you wish to
set an appointment, e.g. "6056".
Scroll to a standard text if required. All existing appointments for this subscriber will be displayed. Now enter the new appointment just as you would your own appointments.
55
Page 56
Making calls with ease
InhaltContents
i

View charges*

View charges*
You can have the current charges shown in Euro or in the local currency during a call.
You can view the charges for your last call. The call charges since the last deletion are saved in your phone system for all users
and accumulated You can check the charges for every caller and every linen separa­tely.
Your telephone system can also record and calculate the call charges for individual projects or for private calls separately.
View charges for the last call* (→ p. 57) View sum of personal charges* (→ p. 57) View sum of charges for another caller* (→ p. 57) View the sum of charges for one line* (→ p. 57) View the total sum of all charges* (→ p. 58) Delete charges counter* (→ p. 58) Switch over to charge display in local currency* (→ p. 58)
Note
• In the case of a conference with two external subscribers, the sum of the charges for both external connections is shown.
56
Page 57
Making calls with ease
i
View charges*

Viewing the charges for the last call*

Press the "Menu" function key
Scroll to menu item Charges.
Confirm selection. The charges Last Call are shown in the right in the dis-
play.

View the sum of your own charges*

Press the "Menu" function key
Scroll to menu item Charges.
Confirm selection.
Scroll to menu item Sum . The sum is shown in the right in the display.

View sum of charges for another user*

Press the "Menu" function key.
Scroll to the Charges menu item.
Confirm your selection.
Scroll to the Total subs. menu item.
Load the charge display.
Enter user extension number, e.g. 19.

Viewing the total charges for a line*

Press the "Menu" function key.
Scroll to the Charges menu item.
Confirm your selection.
Scroll to the Total line menu item.
Confirm your selection.
Enter the line, e.g. "01" for line 1.
Note
• Instead of entering a line number, you can simply press the corresponding line key.
57
Page 58
Making calls with ease
i
View charges*

View total of all charges*

Press the "Menu" function key.
Scroll to the Charges menu item.
Confirm your selection.
Scroll to the Total charges menu item.
Load the charge display.

Clearing the charge meter*

Press the "Menu" function key.
Scroll to the Charges menu item.
Confirm your selection.
Select the charge display you want to clear: e.g. scroll to the Total call
charges menu item.
Load the charge display.
Scroll to the Clear charge meter menu item.
Clear the charge meter.

Switching the charge display to local currency*

Press the "Menu" function key.
Scroll to the Charges menu item.
Confirm your selection.
Scroll to the Euro -> Local currency menu item.
Switch the charge display to local currency.
Note
• To switch the charge display back to euros: press the OK key again.
58
Page 59
Making calls with ease
InhaltContents

Locking phone

Locking phone
You can protect your phone from unauthorised users by locking it with a PIN. You can enter the PIN yourself and change it at all times.
The following functions can still be accessed when locked:
• Accept all calls
• Select internal calls
Change PIN* (→ p. 60) Lock phone (→ p. 60) Unlock phone (→ p. 60)
59
Page 60
Making calls with ease
i
i
Locking phone

Changing the PIN (Personal Identification Number)*

Press the "Menu" function key.
Scroll to the Lock menu item.
Confirm your selection.
Scroll to the Set PIN entry.
Confirm your selection.
... Enter the current four-digit PIN.
... Enter the new four digit PIN.
Notes
• The default setting for the PIN is "0000".
• If you make a mistake when entering your PIN: press the Escape key and start again from the beginning.

Locking the telephone

Press the "Menu" function key.
Scroll to the Lock menu item.
Confirm your selection.
Scroll to the Lock telephone menu item.
Confirm your selection. The telephone is now locked.
Note
• If your telephone is locked, you will hear a special dial tone (→ p. 123).

Unlocking the telephone

On the idle display:
Scroll to the status message Phone locked.
Confirm your selection.
... Enter the current four-digit PIN.
60
Page 61
Making calls with ease
InhaltContents

Send and receive messages

Send and receive messages
You can send a text message to members of your system, i.e. when the caller does not answer or the connection is busy. Text messages can only be received by pho­nes with displays. A maximum of 10 messages can be accepted.
You can also make announcements to call members of your system via the built-in loudspeakers. You can talk to individual callers, pre-determined callers or to all cal lers. The announcement can be directly answered if this function is released.
Read and delete text messages received (→ p. 62) Write own text message and send (→ p. 62) Select prepared text messages and send to indi. caller (→ p. 62) Select prepared text messages and send to all callers (→ p. 63) Write text message for internal callers (→ p. 63) Announcement (→ p. 64) Announcement to callers called (→ p. 64) Wait for announcement (→ p. 64)
-
61
Page 62
Making calls with ease
i
i
Send and receive messages

Viewing and deleting received text messages

Scroll to the message in the status menu. You will be shown the sender and the
message, e.g. Miller: Coffee.
Delete the message.
Note
• An alert tone sounds when a message arrives.
• If you do not want to delete a message, you can quit the message with the Escape key.

Writing and sending your own text message

Press the "Message" key.
... Enter the desired text.
Confirm the text.
Enter call number, e.g. 4712. The text message will be sent immedia-
tely.

Selecting a prepared text message and sending it to individual subscribers

Press the "Message" key. Prepared messages will be displayed.
Scroll to the desired text, e.g. Meeting.
Confirm your selection.
... Change or add to the message in the usual way if required e.g. to
include a name or time.
Confirm the text.
Enter call number, e.g. 4712. The text message will be sent immedia-
tely.
Note
• To be able to select from standard texts, these must first have been entered into the system.
62
Page 63
Making calls with ease
i
Send and receive messages

Selecting prepared text message and sending to all subscribers

Press the "Message" key. Prepared messages will be displayed.
Scroll to the desired text, e.g. Meeting.
Confirm your selection.
... Change or add to the message in the usual way if required e.g. to
include a name or time.
Scroll to the Message to all menu item.
The message to all subs. will be sent immediately.
Note
• To be able to select from standard texts, these must first have been entered into the system.

Writing a text message for an internal caller

Press the "Message" key. Prepared messages will be presented.
If necessary, scroll to the desired text, e.g. Meeting.
Confirm your selection.
... Change or add to the message in the usual way if required e.g. to
include a name or time.
Scroll to the Message to caller menu item.
The text message is saved. It appears on the display of any internal caller who
tries to call you.
63
Page 64
Making calls with ease
i
i
Send and receive messages

Announcement

Lift the handset.
Scroll to the Announcem. menu item.
Confirm your selection.
Select who you want to send the announcement to, e.g. Announcement to
Group 1.
Confirm your selection. You can now make your announcement.
Note
• When you want to make an "Announcement to all", you can also simply press the "Announcement" function key and make your announcement.

Announcement to called subscriber

You call an internal subscriber. Their telephone rings.
Press the "Announcem." function key. You can now make your announcement.
Note
• The called subscriber can answer an announcement directly: lift the receiver.

Replying to an announcement

You have heard an announcement.
Lift the handset.
Scroll to the Answer announcement menu item.
Confirm your selection. The caller who made the announcement is called.
64
Page 65
Making calls with ease
i

Outside business hours (night service)*

Outside business hours (night service)*
You can activate a desired night service at any time. The system can activate night service automatically at programmed times.
Press the "Menu" function key.
Scroll to the Night service menu item.
Confirm your selection. An active night service will be indicated by "On.
Scroll to the Night service 1 (or 2, 3, Auto Night Service) menu
item.
Switch selected night service on or off.
Exit menu. The night service is activated immediately ("auto. night service" only at
the programmed times).
Note
• Only the last activated night service becomes effective in each case. All night ser­vices that were previously activated are deactivated.
• You must program the times when you want the system to automatically activate a night service (see Integral 5 manual).
• The calling stations for the night service (→ p. 92) can be set in the menu "Set­tings > System functions".
65
Page 66
Making calls with ease

Phoning with Partners

Phoning with Partners
Partners can be every internal caller in your telecommunications system. You can set up function keys as (→ p. 73) partner keys. The LEDs on the function keys (→ p. 74) inform you as to the activity of every partner.
Call partner
Press key for desired partner.
Lift the handset
Accept call for a partner
A partner telephone rings and the appropriate display flashes:
Press partner key and wait till phone rings.
Lift the handset
66
Page 67

Customizing the telephone

InhaltContents

Setting audio, contrast and language

Setting audio, contrast and language
Customizing the telephone
You can modify various audio settings and the display contrast to suit your require­ments.
You can deactivate the ring tone. You can change the language for the text display via the language setting. The
available languages are English, French and German.
Set contrast (→ p. 68) Set acoustics (→ p. 69) Do not disturb (→ p. 70) Setting the language (→ p. 70)
67
Page 68
Customizing the telephone
i
Setting audio, contrast and language

Set contrast

You can quickly modify the display of your telephone to suit changing environmental conditions (e.g. sun dazzle).
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Display / Acoustics menu item.
Confirm selection.
Scroll to the Acoustics / contrast menu item.
Confirm selection.
Scroll to the Contrast menu item.
Increase or decrease the setting. The new setting takes immediate effect.
Exit menu.
The new settings have been saved.
Note
• You can access the acoustics and contrast menu directly from your telephone’s basic status using the "+" und "-" keys.
• You can also change any setting by pressing the numeric key for the desired set­ting.
• If you want to reset the acoustic and contrast settings to the as-supplied status, scroll back to the Default setting menu item and confirm using the OK key.
68
Page 69
Customizing the telephone
i
Setting audio, contrast and language

Set acoustics

You can adjust the volume of the ringtone, the handset and the monitoring loudspea­ker. You can set a different sound for each type of call. The different call types are:
• Internal call: Internal call
• External call: Call from outside your telecommunications system
• Message call: When a message is received
• VIP ringtone: Call from an entry in the call filter list Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Display / Acoustics menu item.
Confirm selection.
Scroll to the Acoustics / contrast menu item.
Confirm selection.
Scroll to the desired menu item.
Increase or decrease the setting. New ring settings are sounded immediately
so you can check them.
If necessary scroll to further menu options and change their settings.
Exit menu.
The new settings have been saved.
Note
• You can access the acoustics and contrast menu directly from your telephone’s basic status using the "+" und "-" keys.
• If you want to reset the acoustic and contrast settings to the as-supplied status, scroll back to the Default setting menu item and confirm using the OK key.
69
Page 70
Customizing the telephone
i
Setting audio, contrast and language

Do not disturb

If you do not wish to be disturbed, you can temporarily deactivate the ringing tone.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Display / Acoustics menu item.
Confirm your selection.
Scroll to the Do not disturb menu item. An indication on the right hand side of
the window shows whether the function is on or off.
Switch the function on or off. The new status is displayed.
Exit menu.
The new setting is saved.
Notes
Caution: You can set up call numbers for which your telephone rings even when you have activated "Do not disturb" (Call filter (→ p. 86)).
• A caller hears an engaged tone or an announcement if you have switched on "Do not disturb".
• You can still make internal and external calls yourself without any restrictions even when you have activated "Do not disturb".

Setting the language

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Display / Acoustics menu item.
Confirm your selection.
Scroll to the Language menu item.
Confirm your selection. The currently set language is highlighted.
Select the desired language.
Exit menu. Your telephone will reset itself.
All display texts will now be in the selected language.
70
Page 71
Customizing the telephone
InhaltContents
i

Placing functions / call numbers on keys

Placing functions / call numbers on ke ys
Functions (→ p. 117 ) and numbers which you frequently use can be placed onto available function keys. You can thus use these functions or call numbers by simply pressing a key or by dialling.
You can place partner on the function keys. Then the display informs you (or the LED if available) as to the telephone status of the partner.
Show key assignment (→ p. 72) Assign functions to keys (→ p. 72) Assign lines to keys (→ p. 73) Assign partner to keys (→ p. 73) Function keys with LED (→ p. 74) Delete assignment of keys (→ p. 75) Label function keys (→ p. 75)
Notes
• If you reprogram the function keys, different operating procedures could result.
• Functions already assigned to keys no longer appear in the menu.
71
Page 72
Customizing the telephone
i
Placing functions / call numbers on keys

Displaying key assignment

You can see on your telephone display which function, destination, partner or line has been assigned to a key of your telephone.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Function keys menu item.
Confirm your selection. The description and current assignment of all keys will
be displayed.
Press the desired key. The description and current assignment of this key will be
displayed.

Assigning functions to keys

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Function keys menu item.
Confirm your selection. The description and current assignment of all keys will
be displayed.
Scroll to the keys you want to change or assign.
Confirm your key selection.
Scroll to the function you want to assign to the key, e.g. Charges.
Confirm your selection.
Note
• You can display the assignment of all the user-programmable function keys using the arrow keys.
• The handsfree, menu, redial and refer-back function keys have fixed assignments and cannot be changed.
• You can only set up one function key for each function. When you allocate a function to a new function key, the old function key is automatically cleared.
72
Page 73
Customizing the telephone
Placing functions / call numbers on keys

Assigning lines to keys

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Function keys menu item.
Confirm your selection. The description and current assignment of all keys will
be displayed.
Scroll to the function key you want to change or assign.
Confirm your key selection.
Select the line you want to assign to the function key, e.g. Leitung 2.
Confirm your selection. You can now seize line 2 with this key.

Assigning partners to keys

You can assign partners to keys. The LED, if present, shows you the status of their telephone.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Function keys menu item.
Confirm your selection. The description and current assignment of all keys will
be displayed.
Scroll to the keys you want to change or assign.
Confirm your key selection.
Scroll to the Partner menu item.
Confirm your selection. All internal users will be displayed.
Select the subscriber whose call number you want to assign to the key.
Confirm your selection. The user is now set up as a partner and is accessible
directly via this key.
73
Page 74
Customizing the telephone
Placing functions / call numbers on keys

Function keys with LED

Your telephone has 2 programmable function keys with LED display. The LED shows you the current status of the key functions. I.e. you can see if the appropriate function is switched on or off.
LED display on function keys
Function LED
Call list On: entries
Flashing: new entries Divert from (to) On: call diversion is active Anonymous call On: active Appointments On: set
Flashing: expired Message Flashing: message received Night service [auto., 1-3] On: night service active Lock On: telephone locked Programming On: telephone in programming mode Do not disturb On: function on
LED display on line keys
Status of the line LED
Free Off Busy On Calling / recalling Flashing quickly Waiting Flashing slowly Allocated Flashing slowly
LED display on partner keys
Status of partner LED
Free Off Free / call diversion to ... active Off Free / call diversion destination Off Busy On Receiving external call Flashing quickly Receiving internal call Flashing slowly
74
Page 75
Customizing the telephone
Placing functions / call numbers on keys

Deleting key assignments

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Function keys menu item.
Confirm your selection. The description and current assignment of all keys will
be displayed.
Scroll to the function key with the assignment you want to delete.
Confirm your key selection.
Scroll to the Delete menu item.
Confirm your selection. The key now has no function.

Label function keys:

All function keys are given standard frequently-used functions. You can insert the appropriate label strips alongside the function key line. You can find this on the sheet supplied.
If you alter the function key allocation, you can use the free labelling strip on the sheet (for manual entries).
75
Page 76
Customizing the telephone
InhaltContents

Changing general settings

Changing general settings
You can specify how your telephone normally establishes a connection. This inclu­des all settings that help you to telephone more conveniently: For instance, automa­tic handsfree, automatic exchange line seizure or number of redials.
You can suppress the indication of another call while you are on the telephone. For external calls, you can specify whether a number is passed to the subscriber. For each call you can view the number dialled by the caller. You can also specify whether this is your internal extension number or only the com-
pany telephone number. You can set up your telephone so that it does not ring for group signalling, e.g. gene-
ral call. You can define exceptions to "Do not disturb". You can also select whether you want to use a headset that is connected.
Automatic handsfree after dialling (→ p. 77) LN on dialling (→ p. 77) Line / off-hook (→ p. 78) Number of redials (→ p. 78) Redial every x seconds (→ p. 79) Automatic handsfree for incoming call (→ p. 79) Number display for outside calls (→ p. 80) Direct dial (→ p. 81) Deactivating second call (→ p. 81) Extended call display (→ p. 82) Code* (→ p. 82) VIP call (pager)* (→ p. 83) Hunt group (→ p. 83) General call (→ p. 84) Serial call (→ p. 84) Call filter (→ p. 86) Setting up headset* (→ p. 87)
76
Page 77
Customizing the telephone
i
Changing general settings

Automatic handsfree after dialling

When you call an external subscriber: you can set your telephone to switch automa­tically to handsfree.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Autom. handsfree menu item. An indication on the right hand side
of the window shows whether the function is on or off.
Switch the function on or off. The new status is displayed.
Exit menu. The new setting is saved.

LN on dialling

You can automatically seize an exchange line every time you dial with the receiver on the hook. You then never have to dial the external line code.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the LN on dialling menu item. An indication on the right hand side of
the window shows whether the function is on or off.
Switch the function on or off. The new status is displayed.
Exit menu. The new setting is saved and a status message appears.
Note
• If you have switched on "LN on dialling", you must first press the refer-back key to make an internal call.
77
Page 78
Customizing the telephone
i
i
Changing general settings

Line / off-hook

You can automatically seize an external line whenever you lift the receiver. You then never have to dial the external line code.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Line / off-hook menu item. An indication on the right hand side
of the window shows whether the function is on or off.
Switch the function on or off. The new status is displayed.
Exit menu. The new setting is saved.
Note
• If you have switched on "Line/off-hook", you must first press the refer-back key to make an internal call.

Number of redials

When you activate automatic redial (→ p. 23): you set here how often the dialling is to be repeated automatically.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Number of redials menu item. The number of redial operations
currently set is shown in brackets.
If necessary, press several times to select the desired number of redials.
Exit menu. The new setting is saved.
Note
• You can choose between 0, 3, 5 or 10 redials.
• If the setting is "0", the Auto. redial menu item is removed.
78
Page 79
Customizing the telephone
i
i
Changing general settings

Redial every x seconds

When you activate automatic redial (→ p. 23) : you set here the time that elapses before your telephone redials automatically.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Redial every menu item. The currently specified time interval bet-
ween two redials is shown in brakkets.
If necessary, press several times to select the desired time interval between
redials.
Exit menu. The new setting is saved.
Note
• You can select times of 15, 30, 60, 90 or 120 seconds.

Automatic handsfree when called

If you switch on this function, your telephone automatically accepts all internal calls. On receiving a call, you hear a short attention tone and you can then speak in hands­free mode to the caller immediately without pressing any key and without picking up the receiver.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Handsfree answ-back menu item. An indication on the right hand
side of the window shows whether the function is on or off.
Switch the function on or off. The new status is displayed.
Exit menu. The new setting is saved and a status message appears.
Note
• When your caller terminates the call, a new call can be taken immediately.
79
Page 80
Customizing the telephone
i
Changing general settings

Number display for outside calls

For external calls, you can specify whether a number is passed to the subscriber. You can also specify whether this is your internal extension number or only the com­pany telephone number.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Dial settings menu item.
Confirm selection.
Scroll to the Remote no. disp. menu item.
If necessary, press the key for the required setting several times:
off, to switch the number display off completely,
own, to send your internal extension number (e.g. 7505-12)
Master, to send only your company telephone number (e.g. 7505-0).
Exit menu. The new setting has been saved.
Note
• This feature must be supported by your network provider.
• You can also suppress number display for the next call only (Anonymous calling (→ p. 25)).
• If enabled in your system, before each external call you will be offered various numbers with which to present
(→ p. 22) yourself.
80
Page 81
Customizing the telephone
i
Changing general settings

Direct dial

When you set this function to "off", you can type in a whole call number first and then dial it as a block. You can then check the call number again and correct it if neces­sary.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Direct dial menu item. An indication on the right hand side of the
window shows whether the function is on or off.
Switch the function on or off. The new status is displayed.
Exit menu. The new setting is saved.

Deactivating second call

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Second call menu item. An indication on the right hand side of the
window shows whether the function is on or off.
Modify the setting The new status is displayed.
Exit menu. The new setting is saved.
Note
• If you are making a call and have switched off second call, a caller will receive the busy signal.
81
Page 82
Customizing the telephone
i
Changing general settings

Code*

Every outgoing and incoming call can be assigned a code number. This enables the call to be assigned to a project or client number.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Dial settings menu item.
Confirm your selection.
Scroll to the Code menu item. If already set up, the current code number is dis-
played.
Confirm your selection. Change code or delete using . Exit menu. The new code number is then saved. It will be displayed for every
external call.
Note
• The code number can also be displayed during an external call.

Extended call display

You can set your telephone to always display not only the caller’s number or name but the number which they dialled.
This tells you whether the caller wants to speak to service or the workshop, for example.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Applications menu item.
Confirm selection.
Scroll to the Call display A->B menu item.
Confirm selection. Exit menu. The setting is saved.
82
Page 83
Customizing the telephone
Changing general settings

VIP call (pager)*

If a VIP call (pager) has been set up for your telephone: you can temporarily remove calls from the VIP call signalling. Calls are no longer signalled, e.g. on a pager or log­ged.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Applications menu item.
Confirm selection.
Scroll to the VIP call menu item. An on/off indication on the right hand side of
the window shows whether the VIP call is set for your telephone.
Temporarily switch VIP call off or back on. The new status is displayed.
Exit menu. The new setting has been saved.

Hunt group

If your telephone is assigned to one or more hunt groups: you can temporarily remove your telephone from these hunt groups.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the Hunt group menu item. An on/off indication on the right hand side of the window shows whether your telephone is currently assigned to a hunt group (on) or not (off).
Temporarily remove yourself from hunt groups or rejoin (on). The new status is
displayed.
Exit menu. The new setting is saved and is briefly displayed as an information
message.
83
Page 84
Customizing the telephone
Changing general settings

General call

An incoming external call will be signalled on all the telephones in your system if you have not set up an answering station (general call). You can set up your telephone so that it does not ring in the case of a general call.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the General call menu item. An on/off indication on the right hand side of the window shows whether your telephone will ring in the case of a general call (on) or not (off).
Switch general call on or off. The new status is displayed.
Exit menu. The new setting is saved and is briefly displayed as an information
message.

Serial call

When you switch on serial call, an external party whom you have forwarded to another extension will be switched back to you after the end of that call. You can then forward the caller again.
Initiating serial call
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the Serial call menu item. An indication on the right-hand side of the winow shows whether serial call is switched on (on) or not (off).
Switch serial call on or off. The new status is displayed.
Exit menu. The new setting is saved and is briefly displayed as an information
message.
84
Page 85
Customizing the telephone
Changing general settings

Forwarding to next party

The call between the external party and the internal subscriber to whom you forwar­ded the caller comes to an end. The internal subscriber hangs up.
The ringing tone for internal calls sounds on your telephone. The caller’s number is shown on the display, e.g. Callback 0896266661.
Accept call.
Forward the call (→ p. 27) in the usual way.
Ending serial call
There are two options for ending a serial call:
• The external caller hangs up
• You deactivate the serial call function The forwarded subscriber will not be switched back to you again.
85
Page 86
Customizing the telephone
i
Changing general settings

Call filter

Calls from subscribers in the call filter list are still signalled even when you have set up "Do not disturb".
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the Applications menu item.
Confirm selection.
Scroll to the Call filter menu item.
Confirm selection.
Scroll to the Add entry menu item.
Confirm your selection.
A list is shown of all entries in the general directory and your personal directory.
... Enter one or more first letters of the name until the desired subscriber is
shown.
Confirm selection.
The subscriber is added to the call filter list.
Exit menu. The call filter list is saved.
Note
• Instead of entering initial letters you can scroll through the phone book to the desi-
red entry.
• If you want to delete an entry from the call filter list, highlight it and then press
"Clear".
• If you want to delete all entries, highlight the Delete all entries menu item
and confirm using the OK key.
Caution: You can also use the call filter to prevent call routing for selected num-
bers. If in addition to "Call divert to, immediate" (→ p. 40) you also set up "Do not disturb", (→ p. 70) only your phone will ring when a call is received from entries in the call filter list. All other calls are diverted immediately.
• The call filter list contains up to 10 entries.
• You can set up a special ringtone for calls from numbers on the call filter list (VIP
ringtone
(→ p. 69)).
86
Page 87
Customizing the telephone
i
i
Changing general settings

Set up Headset*

You can determine whether you want to use a connected headset. You can set the volume for a headset connected to T3 IP Compact or a headset link. You can set Sidetone and WakeUp tone on all headsets.
Note
• Notes on operating the headset (→ p. 105) can be found in the chapter on add-on equipment.
Headset - enabling/disabling use
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the Headset menu item.
Confirm your selection.
Scroll to the Headset menu item. An on/off indication on the right hand side of
the window shows whether you can use a connected headset (on) or not (off).
Press this key several times if necessary to enable use of the headset "(on)" or
disable it "(off)".
Exit menu. The new setting is saved.
Note
• If you have enabled use of the headset, the Monitoring/handsfree function key will have a modified function
(→ p. 105).
87
Page 88
Customizing the telephone
i
Changing general settings

Headset - setting receiver volume

You can change the default setting for headset volume independently of the volume of your telephone.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the Headset menu item.
Confirm your selection.
Scroll to the HSG volume menu item. The current setting is shown on the right.
Press the digit key for the desired volume, e.g. "6". The new status is displayed.
Exit menu. The new setting is saved.
Note
Caution: prevent damage to your hearing! If you use a headset continually, loud sounds in the earphone can, over a long period of time, lead to hearing damage. Therefore, always reduce the volume during loud conversations to a pleasant level (use the "-" key).
88
Page 89
Customizing the telephone
Changing general settings

Headset - side tone / wake-up tone

For headsets which have "side tone" implemented internally, it is recommended to switch this function off here. Otherwise, you will hear your voice too loud or doubled in the headset earphone.
When using headsets which go into an idle mode after a certain time, it is recom­mended to switch on the wake-up tone. That way you avoid the caller’s first words being lost.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the Applications menu item.
Confirm your selection.
Scroll to the Headset menu item.
Confirm your selection.
Scroll to the Side tone or Wake-up tone menu item. An indication on the right
hand side of the window shows whether the function is on or off.
Press this key to change the setting.
Exit menu. The new setting is saved.
89
Page 90
Customizing the telephone
InhaltContents

Settings for your telephone system

Settings for your telep hone system
You can perform many of the settings for your telephone system from your Integral T3 Compact telephone The settings apply to all the telephones in your system:
External callers can often reach your company using various different numbers. For each of these numbers you can define which phones should ring. These telephones are referred to as the answering stations for this number
You can set these up for normal daytime operation (day service), three different night variations (night service 1 to 3) and as call forwarding after a time delay.
If you want to operate several answering stations, you can issue a "busy" signal to every new caller as soon as you are on the phone. This is called second call barring.
You can change the date and time globally for the whole system. You can determine a customer password so that you can e.g. manage your telecom-
munications system with the ICT tool. You can query statistical information for your telephone (traffic statistics).
Answering stations for day service* (→ p. 91) Answering stations for night service* (→ p. 92) Call forwarding* (→ p. 93) Second call barring* (→ p. 94) Date/Time (→ p. 95) Customer password* (→ p. 95) Traffic statistics* (→ p. 96)
90
Page 91
Customizing the telephone
i
Settings for your telephone system

Answering stations for day service*

You can set up an answering station for each external line. The answering station can consist of up to 5 telephones.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the System functions menu item.
Confirm selection.
Scroll to the Day service menu item.
Confirm selection.
Enter the two-digit number of the line for which you want to set up an ans-
wering station.
scroll to the number for which you want to set up an answering station.
Confirm selection.
Enter the internal number of the phone which is to be set up as an answering
station, e.g. 13.
if necessary four further internal numbers of telephones which are
also to be set up as answering stations.
if necessary, scroll to the Next line menu item and set up answering stations
for this line.
Exit menu. The new setting has been saved.
Note
• An answering station is not absolutely essential.
• If no answering station is allocated to the number, a general call takes place.
• All exchange lines can be assigned to one telephone as the sole answering sta­tion.
• You can also simply press the corresponding line key instead of entering the line number.
• Answering stations you have already set up can be changed by simply entering the new answering stations.
91
Page 92
Customizing the telephone
i
Settings for your telephone system

Answering stations for night service*

There is often a need for a telephone system to handle calls differently at night than during the day. Here, you can set up special answering stations for night service.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the System functions menu item.
Confirm selection.
Scroll to the Night service 1 (or 2, 3) menu item.
Confirm selection.
Enter the two-digit number of the line for which you want to set up night ser-
vice.
scroll to the number for which you want to set up an answering station.
Confirm selection.
Enter the internal number of the phone which is to be set up as an answering
station, e.g. 13.
if necessary, four further internal numbers of telephones which are
also to be set up as answering stations for this night service.
if necessary, scroll to the Next line menu item and set up answering stations
for this line.
Exit menu. The new setting has been saved.
Note
• Three different night service options are possible.
• Switching on night service: Night service menu (→ p. 65).
• Different classes of service during night service must be specifically programmed (see Integral manual).
• You can program times when the system automatically activates a night service (see Integral manual).
• To change answering stations you have set up: simply enter the new answering stations.
92
Page 93
Customizing the telephone
i
Settings for your telephone system

Call forwarding*

Up to three call forwarding destinations can be set up for each exchange line. Call forwarding takes place after a set time when a answering station is called via the exchange line.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the System functions menu item.
Confirm selection.
Scroll to the Call forwarding menu item.
Confirm selection.
Enter the two-digit number of the line for which you want to set up call for-
warding.
scroll to the number for which you want to set up an answering station.
Confirm selection.
Enter the internal number of the phone which is to be set up as the ans-
wering station, e.g. 13.
if necessary, enter four further internal numbers of telephones to
which the call should be diverted.
if necessary, scroll to the Next line menu item and set up answering stations
for this line.
Exit menu. The new setting has been saved.
Note
• The time before the call is forwarded can be set globally for the system between 0 and 300 seconds.
• If call forwarding is set up for the answering station but no forwarding destination has been specified, the call is forwarded as a general call.
• Call forwarding stations you have already set up can be changed by simply entering the new call forwarding station.
93
Page 94
Customizing the telephone
i
Settings for your telephone system

Second call barring*

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm selection.
Scroll to the System functions menu item.
Confirm selection.
Scroll to the Second call barring menu item.
Confirm selection. A list of numbers for which second call barring is to be set up
is displayed.
scroll to the number for which you want to change second call barring.
Change setting.
if necessary, scroll to other numbers for which you want to change the setting.
change the setting as required.
Exit menu. The new setting has been saved.
A caller who is diverted to your phone now receives the busy signal when you are on the phone, even if other phones in the call distribution are free.
Note
• You must have authorisation to set up second call barring.
• Numbers must be approved for setting up second call barring.
94
Page 95
Customizing the telephone
Settings for your telephone system

Date / time

Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the System functions menu item.
Confirm your selection.
Scroll to the Date / Time menu item.
Confirm your selection.
Enter the date (six digits): day month year, e.g. 050104 for 5
Jan 2004.
Enter time as four digits: hours minutes, e.g. 1051 for 10:51 am. The
day of the week is set automatically.
Exit menu. The new setting is saved.

Customer password*

You can determine a customer password so that you can e.g. manage your telecom­munications system with the ICT tool. The password can consist of letters and digits.
Press the "Menu" function key.
Scroll to the Settings menu item.
Confirm your selection.
Scroll to the System functions menu item.
Confirm your selection.
Scroll to the Customer pswd menu item.
Confirm your selection.
Enter the old password if one has already been assigned, e.g. 0501.
Enter the new customer password (new PIN) as four digits, e.g 1051.
Confirm the new customer password.
95
Page 96
Customizing the telephone
i
Settings for your telephone system

Traffic statistics*

You can retrieve statistical information for your telephone.
Press the "Menu" function key.
Scroll to the Traffic statistics menu item.
Confirm your selection. Information about calls since data was last deleted will
be shown.
Note
• You can reset the counter via the Delete entry menu item. The data will now be recorded again from the current date.
96
Page 97
Customizing the telephone
InhaltContents

IP-specific settings

IP-specific settings
The IP-specific settings are usually set by the Avaya Service or your telecommunica­tions systems administrator. You will subsequently find an overview of the settings possible as well as the procedure to follow in case of errors.
When no gatekeeper is found during the automatic search procedure (only T3 IP) (→ p. 98) View IP-settings (→ p. 98) Send ping (→ p. 99) Bar web browser* (→ p. 99) Alter PIN to release web browser (→ p. 100) Register CTI application* (→ p. 101)
97
Page 98
Customizing the telephone
IP-specific settings

If no gatekeeper is found during the automatic search procedure (only T3 IP)

When the automatic search procedure for a gatekeeper is unsuccessful, then the display on your telephone constantly shows "... Searching Network ...". You now have the opportunity of selecting a gatekeeper from the gatekeeper list, if this should contain entries:
Scroll to menu itemGatekeeper list.
Confirm selection.
Select gatekeeper i.e. GKxyz 123.456.000.123.
Confirm selection. The search for the specified gatekeeper has now been star­ted. The telephone now shows the idle display on your phone after the gatekeeper has been found.

View IP settings

If you want to view IP-specific settings, your telephone is not to be logged in. A possibility of accessing the IP menu is to select the menu item Log out when the
telephone is logged in and confirm with the OK key. Another possibility is to pull the plug from the power supply and to then continuously press the star key (*) for as long as the idle appears on the telephone when plugging it back in to the power supply. You can then view diverse IP (internet protocol) speci­fic settings.
Press the "Menu" function key
Scroll to the menu item Gatekeeper list or Network settings.
Confirm selection. You can now see diverse IP settings like, for example, the gatekeeper list or the IP address of your telephone.
98
Page 99
Customizing the telephone
i
i
IP-specific settings

Send ping

Press the "Menu" function key
Confirm selection.
Scroll to menu item Send Ping.
Confirm selection.
Scroll to the network component you wish to test for availability, i.e. Def. GK.
Confirm selection. You will then receive an info message stating whether the
selected network components have been reached.
Note
• Under IP-Add. you can enter an IP address yourself, which you wish to test for availability.

Bar web browser*

You telephone is to be released so that the Avaya Service or your telecommunicati­ons systems administrator is able to access it and set up specific settings for your phone via a web browser on the PC. If you want to bar access you have to carry out the following:
Press function key "Menu".
Scroll to menu item Security .
Confirm selection.
Scroll to menu item Web Browser .
Confirm selection.
... Enter PIN. The delivery setting for the PIN is "0000".
Confirm entry.
Scroll to menu item Locked.
Confirm selection.
Note
• You can only bar and release a CTI application when this is released to the Avaya service.
• You can only bar a CTI application when your telephone is logged off.
99
Page 100
Customizing the telephone
i
IP-specific settings

Alter PIN to release web browser and CTI application.

Press the "Menu" function key.
Scroll to the menu item Security .
Confirm selection.
Scroll to the menu item Change PIN.
Confirm selection.
... Enter current PIN. (basic setting: "0000").
Scroll to menu item New PIN.
... Enter new PIN.
Scroll to menu item Repeat PIN.
... Re-enter new PIN for confirmation.
Scroll to the menu item Change PIN.
Confirm selection.
Note
• The first digit of the PIN should not be 0 or 1.
100
Loading...