Avaya T3 IP Comfort User Manual

IP Telephony

Contact Centers

Mobility

Services

T3 (IP) Comfort

connected to Integral 5

Benutzerhandbuch

User’s guide

Manual de usuario

Manuel utilisateur

Manuale d’uso

Gebruikersdocumentatie

Contents

Contents

Familiarize yourself with your telephone

Important notes ......................................................................................................... 4

Your T3 (IP) Comfort at a glance ................

All keys at a glance ................................................................................................. 10

Basic rules of operation .................................

Putting the telephone into service (T3 IP only) .

Making calls as usual

Answering calls ........................

............................................................................... 18

Calling someone .....................................................................................................

Establishing several connections ........................................................................... 27

Making calls without the handset ............................................................................ 32

Making calls with ease

Using the call list ..................................................................................................... 35

Routing calls ........................................................................................................... 40

Using the phone book .............................................................................................

Setting reminders (appointments) ..........................................................................

Viewing charges* .................................................................................................... 57

Locking the telephone ............................................................................................ 60

Sending and receiving messages .....................

Outside business hours (night service)* ...........

Telephoning with partners ......................................................................................

Customizing the telephone

Setting audio, contrast and language ............

Assigning functions/phone numbers to keys ..........................................................

Changing general settings ......................................................................................

Settings for your telephone system ........................................................................

IP-specific settings ................................................................................................ 103

Auxiliary devices*

Links* .................................................................................................................... 108

The DSS module .................................................................................................. 110

Headset ................................................................................................................ 112

Extras for your telephone

Hotel functions* .............................................

Look it up whenever in doubt

Telephone functions and symbols ........................................................................

Messages on the display ...

................................................................................... 128

Ring tones and handset tones ..............................................................................

..............................................................9

......................................................... 11

...................................................... 15

21

48
52

...................................................... 62

...................................................... 66

67

......................................................... 70

75
81
96

....................................................... 115

124

130

2

Contents

Menu overview ......................................................................................................131

Troubleshooting .....................................................................................................134

Index ......................................................................................................................135

3

Familiarize yourself with your telephone

Important notes

Important notes

Familiarize yourself with your telephone

Which systems can you connect your telephone to?

This telephone is only intended to be conne
be connected directly to a PSTN.

Declaration of conformity (T3)

We, Avaya GmbH & Co. KG, declare that the T3 Comfort telephone complies with

sic requirements and other relevant provisions of EU directive 1999/5/EU

the ba
(Radio and Telecommunication Terminal Equipment, R&TTE).

This telephone is intended for connection to digital interfaces of Avaya telecommuni­cations systems and meets the fundamental requirement
1999/5/EC (Radio and Telecommunication Terminal Equipment, R&TTE).

This telephone has been designed in such a way that it
tion on interfaces of public telecommunication networks.

When using links and DSS modules:
This link / DSS module is intended for connection to T3 telephones and meets the

amental requirements of EC directive 1999/5/EC (Radio and Telecommunication

fund
Terminal Equipment, R&TTE).

The design of this link / DSS module makes it suitable for use with T3 telephones

ly.

on
If any problems occur during operation, please first co

your system administrator.
The complete declaration of conformity can be ob

address:

http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look

for ’Conformity’ in the index.

cted to Avaya PBX systems. It must not

s formulated in EC directive

is unsuitable for direct opera-

ntact your specialist dealer or

tained at the following Internet

Declaration of conformity (T3 IP)

We, Avaya GmbH & Co. KG, declare that the T3 IP Comfort telephone complies with

sic requirements and other relevant provisions of EU directive 1999/5/EU

the ba
(Radio and Telecommunication Terminal Equipment, R&TTE).

This telephone is designed for connection to Eth
ble telecommunications systems from Avaya, and

ernet/LAN interfaces of IP compati-

complies with the basic require-

ments of EU directive 1999/5/EU (RTTE).
Avaya cannot guarantee successful operation of the

telephone in LAN or intranet

environments in which no Avaya telecommunications system is present.

4

Familiarize yourself with your telephone

Important notes

When using links and DSS modules:
This link / DSS module is intended for connection to T3 IP telephones and meets the

ndamental requirements of EC directive 1999/5/EC (Radio and Telecommunication

fu
Terminal Equipment, R&TTE).

The design of this link / DSS module makes it suitable for use with T3 IP telephones

y.

onl
If any problems occur during operation, please first cont

your system administrator.
The complete declaration of conformity can be obtained at the following Internet

http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look

ess:

addr
for ’Conformity’ in the index.

Software License

License

USE OR INSTALLATION OF THE PRODUCT INDICATES End User’s acceptance of

he GENERAL LICE NSE TERMS AVAI LABLE ON THE AVAYA WEBSITE AT

t

http://support.avaya.com/LicenseInfo/

("GENERAL LICENSE TERMS").
If you do not wish to be bound by these terms, you must return the product(s) to the
point of purchase withing ten (10) days of delivery for a refund or credit. IN ADDI­TION TO THE GENERAL LICENSE TERMS, THE FOLLOWING
AND RESTRICTIONS APPLY TO THE PRODUCT.

Avaya grants End User a license within the scope
below. The applicable number of licenses and units of capacity for which the license
is granted will be one (1), unless a different number of licenses or units of capacity is
specified in the Documentation or other materials available to End User. "Designated
Processor" means a single stand-alone computing device. "Server" means a Desi­gnated Processor that hosts a software application
"Software" means the computer programs in object code, originally licensed by
Avaya and ultimately utilized by End User, whether as stand-alone Products or pre­installed on Hardware. "Hardware" means the standard hardware Products, origi­nally sold by Avaya and ultimately utilized by End User.

License Type(s):

Designated System(s) License (DS). End User
Software on only one Designated Processor, unless a different number of Designa­ted Processors is indicated in the Documentation or other materials available to End

may install and use each copy of the

act your specialist dealer or

LICENSE TERMS

of the license types described

to be accessed by multiple users.

5

Familiarize yourself with your telephone

Important notes

User. Avaya may require the Designated Processor(s) to be identified by type, serial
number, feature key, location or other specific designation, or to be provided by End
User to Avaya through electronic means established by Avaya specifically for this
purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain

tware distributed under third party agreements ("Third Party Components"), which

sof
may contain terms that expand or limit rights to use certain portions of the Product
("Third Party Terms"). Information identifying Third Party Components and the Third
Party Terms that apply to them is available on Avaya’s web site at:

http://support.avaya.com/ThirdPartyLicense/

To which system is your telephone connected? (T3)

You can find out which system your telephone is connected to as follows:
Press the "Menu" function key during a call

The "Info/Service" menu appears, but only if yo
gral 55 Communication Server. In this menu you can also view, for example, the
type, catalogue number and software version.

Which system is your IP telephone connected to? (T3 IP)

You can tell which Avaya telephone system your telephone is connected to as fol­lows:

When logging in for the first time:

If your telephone is connected to the Integral 5, a log-in window appears first in

ich you can enter your extension number and PIN. No log-in window appears if

wh
your telephone is connected to the Integral 55 Communication Server.

If you have already logged in:

Press the "Menu" function key during a conversation or with the handset off-hook:
The "Info/Service" menu appears, but only if yo
gral 55 Communication Server. You can view various IP settings there.

or with the handset off-hook:

ur telephone is connected to the Inte-

ur telephone is connected to the Inte-

Hints for the location of the phone

Place the telephone on a non-slip surface, especia
recently been cleaned or polished. Varnishes or cleaning agents may contain sub­stances which soften the pads on the underside
then mark your furniture. Avaya cannot assume liability for damage of this kind.

lly if the furniture is new or has

of the telephone and the pads could

6

Familiarize yourself with your telephone

i

Important notes

Repairs

The telephone set may only be opened or repaired by qualified technicians. Do not

n the telephone yourself. This could otherwise result in damage to the telephone,

ope
making it inoperable.

What you should definitely read

You should definitely read the following sections. These sections explain all the parts

r telephone. You will find out how to use your telephone.

of you

→

→

p. 11)

p. 9)

ard features of your telephone.

if you want to use any of these

Overview of your telephone (
Basic rules of operation (
Putting the telephone into service (→ p. 15)

Note

• You will often find this information line at the end of a section or chapter. It contains
additional information that will help you to make better use of the functions.

Additional functions

Functions marked by a * are not stand
Other functions may be disabled or – depending on the system software – not availa-

ble. Please consult your system administrator
functions.

... telephoning made easy

You can make the following settings immediately or during your first telephone calls:

→

• Adapt the volume (
handsfree (→ p. 73) to your surroundings.

• Adapt the contrast of the display (→ p. 71) to the lighting conditions where you
are.

• Select which language (
available languages are English, French and German.

• Save frequently used call numbers to a personal phone book (
modify personal phone book entries yourself.

User manual in other languages

Would you prefer to read these operating instru
the Avaya Support page at http://support.avaya.com where you can access our list
of documents. Look there to find out whether the language version you want is
available for download.

p. 71) for ringing, for the receiver and the settings for

→

p. 74) all display information is to appear in. The

→

p. 48). You can

ctions in a different language? Go to

7

Familiarize yourself with your telephone

Important notes

Dispose of waste equipment properly - the environment will thank you for it

Waste electrical and electronic equipment bearing this symbol may
contain substances that are dangerous to humans and the environ­ment. For this reason, you must not dispose of such equipment toge­ther with unsorted municipal (domest
environment, pubic collection points are available at which you can
dispose of waste electrical and electronic equipment that bears this
symbol.
To prevent these substances from spre
reduce the pollution of natural resources, you can also take part in the
Avaya take-back scheme for waste equipment. Under this scheme,
the materials in the waste equipment will be recovered in a proper pro­fessional manner with individual components being re-used.

ic) waste. To protect our

ading in our environment and

8

Familiarize yourself with your telephone

Your T3 (IP) Comfort at a glance

Your T3 (IP) Comfort at a glance

1 Display
2 Level-switching key for display keys
3 Clear key
4 Arrow keys for navigating within the display
5 OK key
6 Escape key
7 Cover with alpha keypad underneath
8 Digit keys with letters
9 Function keys (some of them with LEDs)
10 Volume/contrast keys
11 Call display
12 Display keys for destinations, functions, partners and lines

9

Familiarize yourself with your telephone

i

All keys at a glance

All keys at a glance

... Digit keys with letters: For dialling call numbers and entering

codes. The alphabetic labelling allows you

Star and hash: For special functions

Escape: Ends the current connection during a call, and also cancels entries (the

next higher menu level then appears on the display).

Clear: Deletes the character above the mar

the cursor is positioned after the last character.

Arrow up / down: Moves the cursor up or down in the display.

+ / -: Increases or decreases the volume or contrast.

Arrow left / right: Moves the cursor to th

Enter: Opens a selected menu item or confirms an input.
Switch level: Activates the next level
Function keys:

• 10 display keys below the display.

• 12 user-definable function keys next to the numeric keypad, 6 of these with LEDs.

• 5 function keys with permanent assignment: Hands
off microphone), menu, redial and refer-back.

Built-in alphabetic keypad: For convenient text entry.

to dial with letters (vanity numbers).

ker. The last character is deleted if

e left or right in the display.

for the display keys.

free/monitoring, mute (switch

Note

• The default assignment for the function keys is printed on the enclosed label strips.

10

Familiarize yourself with your telephone

i

i

Basic rules of operation

Basic rules of operation

You can select and use most of the functions from the menu. To make operation
easier, you can assign frequently used functions to the function keys. Some keys are
already assigned functions when the phone is delivered.

Selecting functions from the menu

Press the "Menu" function key.

or scroll to the desired menu item.

Confirm your selection. T
submenu also appears. You can scroll through the submenu in the same way as in
the menu.

Notes

• Functions already assigned to keys no longer appear in the menu.

• You can find all functions in the Menu overview (→ p. 131).

Cancelling or exiting an action

If you have entered the wrong data or made the wrong setting:

Press (several times if necessary) to can

up one menu level or go to the idle display.

he selected function is displayed. In many cases a

cel the procedure. You will then move

Note

• The following settings cannot be undone using the Escape key:

• Changes to the assignment of function keys

• Settings that have been changed using the OK key.

The display helps you

The displays guide you step by step as you use the ph
with a great deal of information, such as the status of your current connection.

The phone number of every external ISDN caller will appear in the display providing

ey have not disabled call number display. This enables you to see who is calling. If

th
your phone book already contains the name and phone number of the caller, their
name will displayed when they call.

The 10 display keys can be assigned different functions. You can read the current

nction of each key on the display.

fu

one. The display provides you

11

Familiarize yourself with your telephone

Basic rules of operation

What is shown on the idle display?

The idle display shows:

• Your name and call number

• Weekday, date and time

• Assignment of display keys

• The display key level

• Status messages where applicable

Status messages

When required, your telephone will display additional text in the idle display. This

ppens when there is important information for you (e.g. new entry in the call list) or

ha
you have activated special functions (e.g. "Divert to").

You can activate the associated menu item directly from a status message, e.g. to

nge the setting.

cha

Scroll to the desired status message.

Confirm your selection.

Display keys

Your telephone has 10 special function keys, the display keys. The current allocation

each key is shown in the display.

of
Examples: You can call Partner 1 (= Part 1) using the top left key. If you press the

nd key in the bottom row, you seize exchange line 2 (= Line 2).

seco

12

Familiarize yourself with your telephone

i

Basic rules of operation

Display keys in several levels

The first level display keys can be allocated to partners, lines or any other functions
as required. Normally, you will see the first level displayed.

You can assign destinations to display keys in other levels. You can change between

e levels using the "Switch level" key. The level tabs show you which level is in use.

th
Level 2 is active in the illustration.

Press this key. The next level of the display keys will be shown. The current

functions are shown in the display.

Note

• You can temporarily switch off the status message display with the Escape key.

• The destinations on the keys in level two and higher correspond to the entries in

your individual phone book. All entries are automatically assigned to the display
keys, starting with code 900.

• Avaya Service can change the number of levels for the display keys (max. 8).

13

Familiarize yourself with your telephone

i

Basic rules of operation

Entering text

→

Your telephone has its own keypad with letter keys (
in a similar manner to a computer keyboard.

The default layout corresponds to the letters printed in white on the keys.

•For up

• Special characters are shown in blue. For special characters, the Alt key must be

• Co

Example:

You want to enter the character Á.

• Press and hold the Alt key.

• Press and hold the Shift key.

The letter Á will be shown in the display.

per case letters, the shift key (up arrow) must be held down.

held down.

untry-specific special characters can be created as follows: First select the
special diacritic character shown in blue (e.g. an accent). Then enter the normal
(unaccented) letter.

Press ´ (above the D) on the middle row of keys.
Release both buttons.

Press the A key.
Release both buttons.

p. 9). The keys are arranged

Note

• If you have a telephone with an unprinted alphanumeric keypad (→ p. 93) you
must place a keypad template over the alphanumeric keypad. The appropriate let­ters and symbols are printed on the template.

14

Familiarize yourself with your telephone

InhaltContents

i

Putting the telephone into service (T3 IP only)

Putting the telephone into service (T3 IP only)

Please read and follow the following instructions regarding the commissioning of an
IP telephone.

Connecting the telephone and logging in (T3 IP only) (→ p. 16)
Modifying language for the log-in
Logging off from telephone (→ p. 17)

Note

• IP-specific settings (→ p. 103) are described in separate sections.

procedure and IP settings (→ p. 16)

15

Familiarize yourself with your telephone

i

i

Putting the telephone into service (T3 IP only)

Connecting the telephone and logging in (T3 IP only)

After connecting the unit to the LAN (Local Area Ne
(only if the telephone is not powered via the LAN), the telephone software will first be
activated and after that a search for a gatekeeper (responsible for access authorisa­tion) will start automatically. A gatekeeper will no
the log-in window will then appear:

... Enter extension number.

Scroll to the PIN me

Enter PIN The factory setting is "0000".

Confirm your selection. The idle display appears next. You will now also be

available under the entered call number (extension number).

Note

• You can change the language for the log-in procedure. (→ p. 16)

• The log-in PIN is the same as the PIN yo
phone. You can change this PIN in the Lock (→ p. 61) menu

• If you have cancelled a log-in procedure (i.e. you have left the log-in window using
the Escape key) in order to change or view settings in the menu, you can then log
back in again via the User administration menu option.

nu item.

u can use to unlock your locked tele-

twork) and to the power supply

rmally be found. If this is the case,

Modifying language for the log-in procedure and IP settings

If your telephone is not yet logged in, you can choose between six different langua­ges (German/English/French/It

Press the "Menu" function key.

Scroll to the "Switch language" menu option.

Confirm your selection.

Select language, e.g. English.

Confirm your selection.

Note

• When first setting up your telephone you can choose your preferred language in
other ways: When the log-in window appears, press the Escape key twice. "D/GB/
F/I/E/NL" appears. Then select your preferred language. "D/GB/F/I/E/NL" disap­pears when the language has been changed.

alian/Spanish/Dutch):

16

Familiarize yourself with your telephone

Putting the telephone into service (T3 IP only)

Logging off from telephone

When you want to log off from the telephone again:

Press the "Menu" function key.

Scroll to the Log off me

Confirm your selection. You are now logged off from this telephone. Another

user can now log on.

nu item.

17

Making calls as usual

InhaltContents

Answering calls

Answering calls

Making calls as usual

You can lift the receiver and speak with the caller in the normal way.
If another subscriber within your system receives

your phone (pick-up call).
It is also possible to answer calls using the handsfree key and then to telephone with

the recei

ver on-hook.

You can set your telephone to activate handsfree mode automatically when it recei­ves an internal call. You will not need to lift the receiver, but can immediately start

aking to the caller (Automatic handsfree when called (

spe
It is also possible to put calls on hold instead of answering them immediately. This

lows you to complete any operating procedures you have already started (e.g.

al
editing a phone book entry).

You can divert any incoming external calls to a preco
(call forwarding).

When you receive a call (→ p. 19)
If another telephone receives a call (pick-up call) (
Answering a call for a partner (→ p. 19)
Call during a conversation (second call) (→ p. 19)
Call during a programming procedure (
Call forwarding (→ p. 20)

a call, you can divert the call to

→

p. 84)).

nfigured call forwarding station

→

p. 19)

→

p. 20)

18

Making calls as usual

i

Answering calls

If you receive a call

Your telephone rings. The call is shown in the display.

Lift the handset.

Notes

• Telephoning without the receiver: Press the "Handsfree/Monitoring" function key.

• You will be shown the number or name the caller dialled, e.g. when you receive a
diverted call.

• If you do not want the caller to hear what is being said at your end, press the

Mute" key. The opposite party will be able to hear you again after pressing this

"
key again.

If another telephone receives a call (pick-up call)

Another telephone rings.

Press the "Pick-up" function key. A list of incoming calls will be shown.

Scroll to the call you want to pick up.

Confirm your selection.

Lift the handset.

Answering a call for a partner

If you have assigned a partner to a function key or display keyAssigning partners to

→

keys (
A partner is being called.

rings.

Call during a conversation (second call)

You are on the phone. Someone else calls you.
ler is shown as the top item on the menu.

p. 78)):

Press the display key or function key for the partner being called. Your telephone

Lift the handset.

You hear a single ring tone. The cal-

Accept call. The first caller is waiting and cannot hear your conversation.

19

Making calls as usual

i

Answering calls

Call during a programming procedure

You receive a call but want to finish what you are doing on your telephone first. You

programming your phone. A call arrives.

are

Scroll to the Place call on hold menu item.

Confirm your selection. You can continu

tion, the held call will be shown.

Call forwarding

You receive an external call and wish to divert

Scroll to the Transfer menu item.

Confirm your selection. The call is dive

Note

• The call forwarding stations must have been set up in the telecommunications
system.

e with your programming. After comple-

the call to the call forwarding stations:

rted to the call forwarding stations.

20

Making calls as usual

InhaltContents

i

Calling someone

Calling someone

You can use the telephone as usual within and outside your telephone system: Dial
the internal extension number or external call number directly.

You can use the display keys to dial the fi
(redial) and to dial frequently used call numbers.

If you cannot reach an external number, you can ha
tically up to 10 times.

If an internal number is engaged or all exchange lines are occupied, you can request
an automatic call

You can cut in on another call within your
one of the subscribers.

If you do not want the person you are calling to see who is calling, you can call

nymously.

ano

Making calls within your telephone system (→ p. 22)
Making calls outside your telephone system (→ p. 22)
Making a call with one key stroke (
Redial (→ p. 24)
Redialling a call number (→ p. 24)
In the event of a busy signal (auto callback) (
Deleting automatic callback (→ p. 25)
Callback, line (→ p. 25)
Cutting in on another call (cut-in)* (
Call waiting (→ p. 25)
Anonymous call (→ p. 26)
Direct access tone dialling (DTMF) (

back when the line is free again.

ve most recently called numbers again

ve the number redialled automa-

system if you have something urgent to tell

→

p. 23)

→

p. 24)

→

p. 25)

→

p. 26)

Note

• Many telephone systems require a special dial code to be dialled for external calls,
the so-called external line code. Sometimes a short pause, known as the dial
pause, has to be inserted after this. You can obtain more information from your
telephone system administrator.

21

Making calls as usual

i

i

Calling someone

Making calls within your telephone system

... Enter the call number.

Lift the handset.

Notes

• You can, of course, lift the receiver first and then dial the number. However, in this
case you will not be able to correct an input error.

→

• If you have switched Direct dial (
before dialling.

Calling outside your telephone system

Enter external line code, e.g. 0.

... Enter number.

Lift the handset.

Note

• Instead of entering the external line code, you can also press a line key.

• If you have activated LN on dialling (
number.

p. 86) off, you cannot correct input errors

→

p. 82) you only need to dial the external

22

Making calls as usual

i

i

Calling someone

Presenting yourself with specified call numbers

If your system is configured to do so, every
select the number you want to present to the call recipient. This is called Calling Line
Identification Presentation (CLIP). This could be your ’service’, ’head office’ or ’work­shop’ number, for example.

The number you want to dial is displayed.

Scroll to the menu item with the

987654321.

Lift the handset.

Your selected number is shown to the call recipient.

Note

• If a name is allocated to the number you want to present, you are shown this
name.

• You can assign the numbers with which you want to present yourself to the
function keys (to program function keys, see Data Input Manual). If you press one
of these function keys before lifting the handset when making an external call, the
number selected will be presented to the party called.

• If you have deactivated Number display for outside calls (
be offered numbers for presentation.

desired group number, e.g. dial with

time you make an outside call you can

→

p. 85) , you will not

Making a call with one key stroke

Press the display key or function key for the desired subscriber.

Lift the handset.

Note

• You can find out how to assign a call number to a destination key in the section
Assigning functions/phone numbers to keys (

→

p. 75).

23

Making calls as usual

i

i

i

Calling someone

Redial

You can redial one of the last external numbers called.

Press the "Redial" function key.

Scroll to the desired number, e.g. 06975051234.

Lift the handset.

Note

• If you selected a special number to present to the call recipient, this will also be
used for redial.

Redialling a call number

The external number dialled is busy.

Scroll to the Autom

Confirm your selection.

Replace the handset. Dialling is repeated up to ten times at intervals.

Note

• You can only use "Automatic redial" if you are calling on a digital exchange line.

• Automatic redialling is stopped if you press any key or pick up the handset.

• You can specify the number of automatic redial attempts and the time between two
attempts in the Dial settings (

atic redial menu item.

→

p. 83) menu.

In the event of a busy signal (auto callback)

The dialled connection is busy. The callback menu item appears in the menu.

Press the "Callback" function key.

Replace the handset. Your telephone ri

Lift the handset when your telephone rings +T

via the telephone system.

Note

• In the case of external calls, "Auto callback" is only presented as an option if the
network provider and the system connection support it.

24

ngs as soon as the other line is free.

he other line is called automatically

Making calls as usual

i

i

Calling someone

Deleting automatic callback

In the status menu:

Scroll to the A

Confirm your selection.

Callback, line

You want to make an external call but all the exchange lines are busy. The informa­tion message "No free line" appears.

Press the "Callback line" function key.

Replace the handset. As soon as a line becomes free, your telephone will ring

and the "Callback line" display will appear.

Lift the handset when your telephone rings You can dial the desired external call

number.

Note

• You must have assigned the "Callback line" function to a function key.

uto callbackmenu item.

Cutting in on another call

You call an internal extension. The user is alre
call:

Scroll to the Cut-in menu item.

Confirm your selection. All parties will he

in the call and can communicate with the subscrib

Note

• Cut-in is only possible within your system. It must be enabled for your telephone
and the target telephone. Consult Avaya Service if necessary.

• Ending the cut-in: replace the handset or press the Escape key.

Call waiting

You call an internal extension. The number is busy.

Scroll to the Knoc

Confirm your selection. Your call will then be re-signalled to the called party.

(cut-in)*

king menu item.

ady on a call. You want to cut in on the

ar a cut-in tone. You are now included

ers.

25

Making calls as usual

i

Calling someone

Anonymous call

Lift the handset.

Scroll to the Anonymou

Confirm anonymous calling. Your number wil

party for your next external call.

Note

• Anonymous calling must be supported by your network operator.

Direct access tone dialling (DTMF)

Digit key operations are automatically transmitted as tones during an existing exter­nal call. This is necessary, for
nes or voicemail boxes.

s callmenu item.

l not be transmitted to the called

instance, if you want to interrogate answering machi-

26

Making calls as usual

InhaltContents

Establishing several connections

Establishing several connections

You can accept another call while you are already making a call (Second call
(→ p. 86)). You can speak with several parties alternately and switch back and forth
between them as desired.

You can speak with two callers simultaneously (three-party conference).
You can include a new participant directly in the conference or call via "Refer-back"

speak privately beforehand.

to

Consultation during a call (Refer-back) (→ p. 28)
Switching between two external callers (brokering) (→ p. 28)

→

Forwarding callers (
Forwarding a second caller (→ p. 29)
Conference - connecting a subscriber to a call (→ p. 29)
Conference - connecting a party to a call using refer-back (
Expanding conference to include another participant (→ p. 30)
Interconnecting conference partners (→ p. 30)
Conference, ending (

p. 28)

→

p. 31)

→

p. 30)

27

Making calls as usual

i

i

Establishing several connections

Consultation during a call (Refer-back)

During a call:

Press the "Refer-back" function key. The caller waits and cannot hear what you

say.

... Enter the number you wish to refer back to. Carry out refer-back call.

Press the "Refer-back" function key again. The refer-back call is ended and you

can speak again to the first caller.

Note

• You can also call the refer-back subscriber using a function key if it is set up as a
partner key or has been assigned to that subscriber’s number (as a destination
key).

Switching between two exte

If you want to speak with a call party (e.g. 06975058) who has been put on hold:

Scroll to the Return t

Confirm your selection. The other caller is now waiting.

Forwarding callers

Your caller wishes to be connected to another extension:

Press the "Refer-back" function key. The caller waits and cannot hear what you

say.

... Enter the number to which you want to forward the call.

Replace the handset. The refer-back extensio

ler.

Notes

• You do not need to wait until the refer-back extension picks up the call.

rnal callers (brokering)

o 06975058menu item.

n will be connected to the first cal-

28

Making calls as usual

i

Establishing several connections

Forwarding a second caller

If you receive a call during an existing call

Scroll to the Call from 06975058 menu item.

Confirm your selection. You are connected to the additional caller. The first cal-

ler is now on hold and cannot hear your other conversation.
Now you want to forward the additional caller, e.g. to call number 1234:

Press the "Refer-back" function key.

Enter the number of the extension you want to connect the caller to,

in this example 1234. You can now announce the cal

Scroll to the Transfer call to 06975058 menu item.

Confirm your selection. You will now be able to talk to the first party again.

Conference - connecting a subscriber to a call

During a call:

Scroll to the C

Confirm your selection.

. Enter number of second conference participant. You can immediately hold

..

a three-party conference once you are connected with the subscriber.

onference with ...menu item.

, e.g. from 06975058:

ler. The first party is put on hold.

Note

• Any participant can switch out of the conference. Replace the handset.

• If the third subscriber you are calling does not answer:

• Select the Cancel menu item and confirm to switch back to the first partici­pant or

• press the Escape key to call another number or

• select the Re

turn to Subs ... menu item to return to the first participant.

29

Making calls as usual

i

i

Establishing several connections

Conference - connecting a party to a call using refer-back

During a call (e.g. with 06975058):

Press the "Refer-back" function key. The opposite party is put on hold.

... Enter number of second conference participant.

You can set up the conference once you are connected to this subscriber.

Scroll to the Confe

Confirm your selection.

Notes

• Any participant can switch out of the conference. Replace the handset.

• If the third subscriber you are calling does not answer:

• Select the Cancel menu item and confirm to switch back to the first partici­pant or

• press the Escape key to call another number or

• select the Return

Expanding conference to include another participant

While you are carrying out a conference call:

Scroll to the Extend conference menu item.

Confirm your selection.

rence with 06975058 menu item.

to Subs ... menu item to return to the first participant.

... Enter the number of the new participant.
Once you are connected to the number, all the parties can talk to each other imme­diately.

Note

• Conferences can be expanded to up to nine participants.

• Conferences with external participants are alwa

Interconnecting conference partners

During the conference:

Replace the handset.

ys limited to three participants.

30

Establishing several connections

Conference, ending

During the conference:
All participants:

Replace the handset.

Making calls as usual

31

Making calls as usual

InhaltContents

Making calls without the handset

Making calls without the handset

You can activate the loudspeaker of your telephone in order to hear the caller without
having to use the handset.

You can also make a call using the handsfree function. You do not need to pick up

receiver in that case. You can also activate handsfree during a call and then con-

the
tinue the conversation with the receiver on-hook.

Listening to the opposite party over the loudspeaker (monitoring) (→ p. 33)
Making a call with the handset on-hook (handsfree) (→ p. 33)

→

Continuing a call in handsfree mode when the handset is off-hook (
Handsfree - continuing the call using the receiver (→ p. 33)
Handsfree - ending a call (→ p. 34)

→

Tips for handsfree monitoring and handsfree calling (

p. 34)

p. 33)

32

Making calls as usual

i

i

Making calls without the handset

Listening to the opposite party over the loudspeaker (monitoring)

While telephoning with the han

Press the "Monitoring/Handsfree" function key (LED goes out). You can then

hear the caller through the built-in loudspeaker.

Note

• The desired loudspeaker volume can be set using the keys "+ und "-.

• You can switch off the loudspeaker while monitoring by pressing the "Handsfree/
monitoring" function key twice (LED goes out).

Making a call with the handset on-hook (handsfree)

... Enter the call number.

Press the "Handsfree/monitoring" function key (LED flashes).

When the desired party answers, you can hear them over the loudspeaker and also

alk to them with the receiver on hook.

t

Note

• The LED next to the function key flashes whenever you switch to handsfree.

• If you want to make a handsfree call, you
list or the redial list.

• If you have switched Direct dial (→ p. 86) on, you must first press the "Monitoring/
Handsfree" key and then enter the call number.

dset off-hook:

can also select the number from the call

Continuing a call in handsfree mode when the handset is off-hook

During a call:

Press the "Handsfree/monitoring" function key twice (

Replace the handset.

You can hear the other party over the loudspeake
the receiver on-hook.

Handsfree - continuing the call using the receiver

During a call in handsfree mode:

Lift the receiver (LED goes out).

r and you can also talk to them with

LED flashes).

33

Making calls as usual

i

Making calls without the handset

Handsfree - ending a call

While you are telephoning handsfree with the receiver on the hook:

Press the "Monitoring/Handsfree" function key (LED goes out).

Note

• You can also end the call with the Escape key.

Tips for handsfree monitoring and handsfree calling

Perhaps you can’t remember whether call monitoring or handsfree are actually acti­vated? Here are a couple of simple tips:

• If the receiver is not on the hook, the "Han
between call monitoring (LED on), handsfree (LED flashing) and normal telephone
operation (LED off). None of these will end the call.

• If, however, the receiver is on the hook, the call will be ended the next time the key
is pressed

!

dsfree/monitoring" function key toggles

34

Making calls with ease

InhaltContents

Using the call list

Using the call list

Making calls with ease

If you do not answer an external call, the caller’s number will be stored in the call list
together with the time and date of the call. You can display this list at any time and
return calls to the subscribers entered in it.

You can also have other entries made in the ca
ons with external callers.

The list contains the ten most recent entries.

Symbols in the call list (→ p. 36)
Selecting an entry from the call list (→ p. 37)
Deleting an entry (→ p. 37)

→

Deleting all entries (

p. 37)

Deleting entries automatically (→ p. 38)
Additional entries in the call list (→ p. 39)

ll list, e.g. internal calls or conversati-

35

Making calls with ease

i

Using the call list

Symbols in the call list

Examples of an entry in the call list:

! 06975056666 Th 12.06. 17:13 2*

i-Wagner 14 12.06. 16:34
i-Liszt We 11.06. 08:21
Bach 7505606 11.06. 07.55
0691234567 We 11.06. 06:31

Meaning
! New entry which has not yet

b

een viewed

Entry which has already been

shown

Call that you have had with an

external caller
06975056666 Phone number of caller
Clark Caller’s name
i- Symbol for new internal num-

ber
We 11.06. 06:31 Day and time of last call
2* The caller called twice
Bach

75056066

i-Wagner 14 In the case of a call diversion

Caller and the number they

called

to your te

the number of the telephone

which has diverted

lephone: Caller and

Note

• Overlong entries will not fit in their entirety in the display. You can view the com-

plete call list entry with the left and right arrows.

→

• You can accept a call list entry (

p. 51) into the directory.

36

Making calls with ease

i

i

Using the call list

Selecting an entry from the call list

Press the "Call list" function key.

Scroll to the desired entry, e.g. 00691234

Lift the handset.

Notes

• If both the name and number of the caller are stored in the phone book, the name
of the caller will be shown in the call list instead of the number.

• If you want to return a call to a caller from the call list and a connection is made,

entry in the call list will be deleted automatically.

the

• If you return a call to a number in the call
sented with the number he dialled.

Deleting an entry

Press the "Call list" function key.

Scroll to the desired entry, e.g. 0069123456.

Delete entry.

Notes

• If you want to return a call to a caller from the call list and a connection is esta­blished, the entry in the call list will be deleted automatically.

56.

list, the call recipient will always be pre-

Deleting all entries

Press the "Call list" function key.

Scroll to the Dele

Confirm your selection.

te all entries menu item.

37

Making calls with ease

i

Using the call list

Deleting entries automatically

You can set call list entries to be deleted automatically after a certain time. You can

rotect individual entries from being deleted.

p

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Appli

Confirm your selection.

Scroll to the ... d

the time after which new call list entries will be automatically deleted.

Press several times if necessary until the desired time is displayed.

Exit menu. The new setting is saved.

Note

• The new setting is only valid for new call list entries and has no effect on existing
entries.

• You can select the following times: 10 minutes, 1 hour, 1 day, 1 week, 1 month or

f".

"of

Protecting individual entries from automatic deletion

Press the "Call list" function key.

Scroll to the entry you want to protect, e.g. 00691234

Confirm your selection.

Scroll to the Do not d

Confirm your selection. This entry wil

ngs menu item.

cations menu item.

elete after: menu item. The right window margin shows

56.

elete auto. menu item.

l now not be deleted automatically.

38

Making calls with ease

Using the call list

Additional entries in the call list

You can set additional entries to be made in the call list.

• Interna

• Conversations you have had with external callers:

• The number that the caller dialed:

• R

l calls which you do not take:

Menu: Settings > Applications > Int. call list "

Menu: "Settings > Applications > Call list "

Menu: "Settings > Applications > Call display A B"

eceiving calls with call divert set up:

Menu: "Settings > Applications > Call display RUL".
Setting (A+B): Unanswered calls are recorded in the recipient’s call list and the call
list of the diversion destination.
Setting (B): Unanswered calls are recorded in the recip
list of the diversion destination (default setting).
Setting (A): Unanswered calls are only re

ient’s call list and the call

corded in the recipient’s call list.

39

Making calls with ease

InhaltContents

i

Routing calls

Routing calls

You can route incoming calls to another extension. You can set this up both for your
own and other telephones.

You can also route calls to your telephone.
In all these variants, you can choose

• whether this should always take place,

• only if the telephone is busy

• or only if the telephone is not answered within

You can arrange to have incoming calls signalled on both your own phone and

other, external phone, e.g. your GSM mobile. This is called twinning.

an
You can also set up and change

Routing calls for your telephone (→ p. 41)
Routing calls to your telephone (→ p. 42)
Diverting calls for another telephone* (
Signalling calls on two telephones (twinning) (→ p. 44)
Switch off route call (
Changing call divert/twinning remotely* (→ p. 45)
Bundle diversion* (→ p. 47)
Changing bundle diversion* (

all call diverts from outside the telephone system.

→

p. 44)

→

p. 47)

a specified time period.

→

p. 43)

Note

• The time that elapses before call routing "after time" takes place is set globally for
the system (0 - 300 seconds).

40

Making calls with ease

i

Routing calls

Diverting calls for your telephone

Press the "Call diversion" function key.

Enter the call number to which you would like calls to be diverted,
e.g. to 1234. If it is an external number, you wi
code (usually "0") in front of it.

Scroll to the i

Confirm your selection. The status indication Dive
the display. In addition, a clock symbol is shown for call diversion after "after time" or
a B for call diversion "on busy".

Notes

• If the number entered is stored in the phone book as a name, the name will appear

automatically instead of the number.

• You can also press an appropriate destination or partner key instead of entering

the call number.

ution: You can set up call numbers for which your telephone rings even when

• Ca

you have activated "Call diversion to, immediately" (note in the Call filter list (→
p. 95)).

mmediately (after time, on busy) menu item.

ll also have to add an external line

rt to 1234- appears in

41

Making calls with ease

i

Routing calls

Routing calls to your telephone

Press the "Menu" function key.

Scroll to the Call divert menu

Confirm selection.

Scroll to the Follo

Confirm selection.

Enter the internal number of the subscriber for whom you want to set

up call routing to your own telephone, e.g. from 1234.

Scroll to the immed

Confirm selection. The following status appears in the display Route from
1234-.
routing "if busy".

Notes

• If the number entered is stored in the phone book as a name, the name will appear

• You can also press an appropriate destination or partner key instead of entering

• When you receive a diverted call, you will al

In addition, a clock symbol is shown for call routing "after time" or a B for call

automatically instead of the number.

the number.

has dialled.

w me here menu item.

iately (after time, on busy) menu item.

item.

so be shown the number that the caller

42

Making calls with ease

i

Routing calls

Diverting calls for another telephone*

Press the "Menu" function key.

Scroll to the C

Confirm your selection.

Scroll to the D

Confirm your selection.

Enter the internal number of the subscriber for whom you want to set

up call diversion to your own telephone, e.g. from 1234.

Accept the entry.

Enter the internal or external call number of the subscriber to whom

the calls are to be diverted, e.g.
"0") in front of an external call number.

Scroll to the immediately (after time, on busy) menu item.

Confirm your selection. The activated call diversion will be displayed.

Exit menu.

The displays for both subscr
to 4712- or Call div. from 1234-. In addition, a clock symbol is shown for
call diversion after "after time" or a B for call diversion "on busy".

all diversion menu item.

ivert for menu item.

4712. You must add an external line code (usually

ibers involved will show the status displays Call div.

Note

• If the numbers entered are stored in the phone book as names, the names will
appear automatically instead of the numbers.

• You can also press an appropriate destinati
the call number.

on or partner key instead of entering

43

Making calls with ease

i

Routing calls

Signalling calls on two telephones (twinning)

Press the "Menu" function key.

Scroll to the Call divert menu

Confirm selection.

Scroll to the Route

Confirm selection.

... Enter the external line code (usually "0") and external number of the

phone you want to ring when a call is received, e.g. 0012341234.

Scroll to the Twinn

Confirm selection.

The following status appears in the display twinni
If your T3 phone is now selected, the external phone will ring at the same time. You

take the call on either phone.

can

Notes

• If the number entered is stored in the phone book as a name, the name will appear
automatically instead of the number.

• You can also press an appropriate destination or partner key instead of entering
the number.

• Twinning and call divert "if busy" can be set up simultaneously.

to menu item.

ing menu item.

item.

ng 0012341234.

Deactivate call divert/twinning

In the status menu:

Scroll to the desired call divert message, e.g. Ro

Delete call routing.

44

ute to: 1234-

Making calls with ease

Routing calls

Changing call divert/twinning remotely*

You can call your telecommunications system from outside to set up or change call
diversio
any telephone with DTMF suffix dialling.

Calling the telecommunications system (teleco
tion)

system, e.g. 069 7505, from the external telephone.

n or twinning for your telephone or for other telephones. This is possible from

mmunications system connec-

Dial the phone number of your telecommunications

Dial the remote settings access number

hear a dial tone as confirmation.
Now select the subscriber whose call diversion/twinning you wish to modify.

Dialling the subscriber whose call routing is to be changed

Enter the internal number of the subscriber whose call diversion you

want to change.

Enter the subscriber’s four- or six-digit PIN number e.g. 1234. You will

hear a dial tone as confirmation.
Now continue with one of the following three options (a - c):

a) Routing calls to another telephone o

Press Star, 71.

Enter the dial code for the call diversion option, e.g. 1.

Dial code numbers for call routing options/twinning:
1 = immediately - 2 = on no answer - 3 = on busy - 4 = twinning

Enter the internal or external number to which calls
are to be routed, e.g. 00897543. You must add an externa
front of an external number.

Press the Hash key. You hear the acknowledgement tone.

for your system, e.g. 89. You will

r mailbox (call routing to, twinning)

l line code (usually "0") in

45

Making calls with ease

i

Routing calls

b) Routing calls from an internal subscriber (Route from, follow-me)

Press Star, 70.

Enter the dial code for the call diversion option, e.g. 1.

Dial codes for call routing variations:
1 = immediately - 2 = on no answer - 3 = on busy

Enter the two- to four-digit internal number for the subscriber from whom the

calls are to be routed. You hear the acknowledgement tone.

c) Deactivate call divert/twinning

Press the hash key and then 70 for "Route from".

or

Press the hash key, then 71, for "Call routing to".

You will hear an acknowledgement tone.

Notes

• "Changing call divert remotely" must be approved by your system administrator.
They will also tell you the number to dial for remote settings access.

• If you have a telephone system with a multi-port connection, dial the MSN number
for remote settings access directly. You can get this from the Service department.

• The Personal Identification Number (PIN) (
from the default factory setting.

• For "Call diversion to": You do not need to enter an external number if you are cal­ling from the same external telephone to which you want to route your calls. Howe­ver, number transmission (caller ID) must be active for that telephone.

The call routing is deactivated.

→

p. 61) of the subscriber must differ

46

Making calls with ease

i

Routing calls

Bundle diversion*

The various exchange lines to your telephone system are grouped into so-called

dles. You can divert all calls arriving via a particular bundle (e.g. 7505-0) to an

bun
external destination.

Press the "Menu" function key.

Scroll to the Call

Confirm your selection.

Scroll to the Bund

Confirm your selection.

... Enter the external number to which all calls via this bundle are to be

diverted, e.g. 069392751.

Confirm your selection. The status indication B

display.

Note

• Call diversion takes place at the exchange. Internal users can telephone without
hindrance.

• The cost of the diverted call is allocated to the subscriber who activated the diver­sion. The caller only pays the costs as far as the exchange.

• The call units for the diversion are not log
system.

diversion menu item.

le 1 (2,3, ...) menu item.

undle 1 to ... appears in the

ged in the Integral telecommunications

Changing bundle diversion*

In the status menu:

Scroll to the desired call diversion, e.g. Bundle

Confirm your selection.

... Enter additional digits and, if necessary, change the call number in the

usual way.

Activate bundle call diversion to new external number.

1 to 069392751

47

Making calls with ease

InhaltContents

Using the phone book

Using the phone book

The phone book consists of a central and a personal section.
You can store up to 100 individual numbers with names in your personal phone

ok; these will only be available from your telephone. You can then dial these num-

bo
bers quickly and easily. You can modify personal phone book entries yourself.

Up to 800 numbers and names can be store
available to all users. You can also enter and change these entries if you have
appropriate access rights.

Entering a new number in your individual phone book (→ p. 49)
Selecting an entry from the phone book (
Editing entries in the phone book (→ p. 50)
Saving redial numbers in the phone book (→ p. 50)
Saving a call list entry in the phone book (
Entering new numbers in the general phone book (→ p. 51)

d in the central phone book; these are

→

p. 49)

→

p. 51)

48

Making calls with ease

i

i

Using the phone book

Entering a new number in your individual phone book

Press the "Phone book" function key.

Scroll to the New indiv.

Confirm your selection. The next fre

entered as the destination.

... Enter the call number.

Confirm the number.

. Enter the name.

..

Confirm the name and add the complete entry to the personal phone book.

Note

• It may be necessary to enter an external line code and a dial pause before an
external number. You can obtain more information from your telephone system
administrator.

• If you want to enter an internal numb
nal call number menu item before making the entry.

• The first phone book entries (from destination number 900 onwards) are also auto­matically assigned to display keys. Al
thus "filled".

entry menu item.

e code number will be automatically

er, you must select and confirm the Inter-

l available levels (from the second level) are

Dialling an entry from

Enter one or more first letters of the name until the desired subscriber is

...

shown.

Lift the handset. The destination is called.

Notes

• You can also scroll to the desired number using the arrow keys.

• You can select which number to present to the call (

the directory

→

p. 23) recipient.

49

Making calls with ease

i

i

Using the phone book

Editing entries in the phone book

Press the "Phone book" function key.

. Enter one or more first letters of the name until the desired subscriber is

..

shown.

Confirm your selection.

Scroll to the Edit me

Confirm your selection. Edit the number.
Confirm your selection. Edit the name.
Accept new settings.

Notes

• Call numbers you have stored in the phone book without a name can be found
there under the name " " (space).

Saving redial numbers in the phone book

Press the "Redial" function key.

Scroll to the desired entry, e.g. 0

Confirm your selection.

Scroll to the Phone

Confirm your selection.

. Enter a name for this number if required.

..

Save in phone book.

nu item.

069123456.

book entry menu item.

Note

• If you have entered a number without a name, you can edit the entry later and
save it under a name.

50

Making calls with ease

i

i

Using the phone book

Saving a call list entry in the phone book

Press the "Call list" function key.

Scroll to the desired entry, e.g. 00691

Confirm your selection.

Scroll to the P

Confirm your selection.

. Enter a name for this number if required.

..

Save in phone book.

Note

• If you have entered a number without a name, you can edit the entry later and
save it under a name.

Entering new numbers in the general phone book

Press the "Phone book" function key.

Scroll to the New general entry me

Confirm your selection. The next free general code number will be automati-

cally entered as the destination.

hone book entry menu item.

23456.

nu item.

... Enter the call number.

Confirm the number.

. Enter the name.

..

Confirm the name and save the comple

Note

• It may be necessary to enter an external line code and a dial pause before an
external number. You can obtain more information from your telephone system
administrator.

• If you want to enter an internal numb
nal call number

menu item before making the entry.

te entry in the general phone book.

er, you must select and confirm the Inter-

51

Making calls with ease

InhaltContents

Setting reminders (appointments)

Setting reminders (appointments)

You can have your telephone remind you of important appointments. You can enter
and be reminded of up to three appointments. You can select whether you want to be
reminded once, on several days or every day.

At the time of the appointment, a signal to
entered for the appointment appears on the display.

You can delete entered appointments one by one for specific times.

Viewing an appointment (→ p. 53)
Entering an appointment for today (→ p. 53)
Entering a one-off appointment (
Entering a recurring appointment (→ p. 55)
Switching off appointment signal (→ p. 56)

→

Deleting an appointment (
Setting appointments for others (→ p. 56)

p. 56)

ne sounds and the message you have

→

p. 54)

52

Making calls with ease

i

Setting reminders (appointments)

Viewing an appointment

Press the "Appt." function key. All the set appointments will be shown.

Entering an appointment for today

Press the "Appt." function key. All the set appointments will be shown.

Scroll to the -.-.

Confirm your selection.

Scroll to the Toda

Confirm your selection.

-:- menu item.

y menu item.

Enter the time in the form "hours mi

for 14:50 hrs.

Scroll to a standard text if required.

Confirm selection if required.

. Enter or add any desired text.

..

Accept the whole text.

At the specified time, a signal tone will sound and the text you have entered will be

ayed.

displ

Notes

• The maximum text length is 24 characters.

• Appointments that have expired are deleted from the appointments list.

• To be able to select from standard texts, these must first have been entered into
the system.

nutes" with no spaces, e.g. "1450"

53

Making calls with ease

i

Setting reminders (appointments)

Entering a one-off appointment

Press the "Appt." function key. All the set appointments will be shown.

Scroll to the -.-.-:- me

Confirm your selection.

Enter the date and time in the form "day month hours

minutes" with no spaces, e.g. "04081450" for 4 August at 14:50 hrs.

Scroll to a standard text if required.

Confirm selection if required.

. Enter or add any desired text.

..

Accept the whole text.
At the specified time, a signal tone sounds
played.

Notes

• The maximum text length is 24 characters.

• Appointments that have expired are deleted from the appointments list.

• To be able to select from standard texts, these must first have been entered into

the system.

nu item.

and the text you have entered is dis-

54

Making calls with ease

i

Setting reminders (appointments)

Entering a recurring appointment

Press the "Appt." function key. All the set appointments will be shown.

Scroll to the -.-.

Confirm your selection.

Scroll to the Recu

Confirm your selection. You are shown all the days of the week in abbrieviated

form for which the recurring appointment applies.

Select day of week if required to change standard setting.

Confirm your selection. The setting for this day is changed and the initial letter

of the corresponding day appears or disappears.

Select another day of the week if required.

Confirm selection if required. The settings for these days are changed.

-:- menu item.

rring appointment menu item.

Enter the time in the form "hours mi

for 14:50 hrs.

Scroll to a standard text if required.

Confirm selection if required.

. Enter or add any desired text.

..

Accept the whole text.
A signal tone will sound at the specified time on every day you have set and the text
you have

Notes

• Appointment reminders are enabled for Monday to Friday by default.

•Select Daily to

• To be able to select from standard texts, these must first have been entered into

entered will be displayed.

be reminded of the appointment every day of the week.

the system.

nutes" with no spaces, e.g. "1450"

55

Making calls with ease

Setting reminders (appointments)

Switching off appointment signal

Your telephone reminds you with a signal tone at the set appointment time.

Scroll to the corresponding appointment, e.g. Appo

will appear if one has been entered.

Confirm the appointment. The signal tone stops and the appointment reminder

will be deleted in the display.

Deleting an appointment

Press the "Appointments" function key.

Scroll to the appointment you want to delete.

Confirm your selection.

Scroll to the Delet

Confirm your selection. The appointment is deleted.

Setting appointments for others

Press the "Menu" function key.

Scroll to the Appoi

Confirm your selection.

Scroll to the Appoi

Confirm your selection.

e menu item.

ntments menu item.

ntment for others menu item.

intment 1 A message text

Enter the internal call number of the subscribe

set an appointment, e.g. "6056".

Scroll to a standard text if required.
All existing appointments for this subscriber will be displayed.
Now enter the new appointment just as you would your own appointments.

r for whom you wish to

56

Making calls with ease

InhaltContents

i

Viewing charges*

Viewing charges*

During a call, you can view the currently incurred charges in the local currency or in
euros.

You can view the charges for the
All call charges incurred since the last reset are stored and totalled in your telephone

system fo
separately.

Furthermore your telephone system can also record and total the call charges sepa­rately for single projects or for private calls.

Note

• In the case of a conference with two external subscribers, the sum of the charges
for both external connections is shown.

r each user. You can examine the charges for each user and each line

Viewing the charges for the last call* (→ p. 58)
Viewing the total charges for a subscriber* (
Viewing the total charges for a line* (→ p. 58)
Viewing total of all charges* (→ p. 58)
Deleting call charges* (
Switching the charge display to local currency* (→ p. 59)

most recent call.

→

p. 59)

→

p. 58)

57

Making calls with ease

i

Viewing charges*

Viewing the charges for the last call*

Press the "Menu" function key.

Scroll to the Charg

Confirm your selection.

Viewing the total charges for a subscriber*

Press the "Menu" function key.

Scroll to the Charg

Confirm your selection.

Scroll to the Total

Load the charge display.

Enter user extension number, e.g. 19.

Viewing the total charges for a line*

Press the "Menu" function key.

Scroll to the Charg

Confirm your selection.

Scroll to the Total

Confirm your selection.

es menu item.

es menu item.

subs. menu item.

es menu item.

line menu item.

Enter the line, e.g. "01" for line 1.

Note

• Instead of entering a line number, you can simply press the corresponding line key.

Viewing total of all charges*

Press the "Menu" function key.

Scroll to the Charg

Confirm your selection.

es menu item.

58

Making calls with ease

i

Viewing charges*

Deleting call charges*

Press the "Menu" function key.

Scroll to the C

Confirm your selection.

Select the charge display you want to

menu item.

Load the charge display.

Scroll to the Dele

Delete the charges.

Switching the charge display to local currency*

Press the "Menu" function key.

Scroll to the C

Confirm your selection.

Scroll to the E

Switch the charge display to local currency.

Note

• To switch the charge display back to euros: press the OK key again.

harges menu item.

clear: e.g. scroll to the Total charges

te call charges menu item.

harges menu item.

uro -> Local currency menu item.

59

Making calls with ease

InhaltContents

Locking the telephone

Locking the telephone

You can protect your telephone against unauthorized use by locking it with a PIN
(personal identification number). You can enter this PIN yourself and change it at any
time.

The following functions are still available when the phone is locked:

• Answer all calls

• Dial internal call numbers

Changing the PIN (Personal Identification Number)* (→ p. 61)
Locking the telephone (→ p. 61)
Unlocking the telephone (→ p. 61)

60

Making calls with ease

i

i

Locking the telephone

Changing the PIN (Personal Identification Number)*

Press the "Lock" function key.

Scroll to the Set PIN entry

Confirm your selection.

... Enter the current four-digit PIN.

... Enter the new four digit PIN.

Notes

• The default setting for the PIN is "0000".

• If you make a mistake when entering your PIN: press the Escape key and start

gain from the beginning.

a

Locking the telephone

Press the "Lock" function key.

Scroll to the Lock telephone menu item.

Confirm your selection. The telephone is now locked.

Note

• If your telephone is locked, you will hear a special dial tone (→ p. 130).

.

Unlocking the telephone

On the idle display:

Scroll to the status message Phone locked.

Confirm your selection.

... Enter the current four-digit PIN.

61

Making calls with ease

InhaltContents

Sending and receiving messages

Sending and receiving messages

If a subscriber in your system does not answer the phone or the line is busy, you can
send a text message. Text messages can only be received by telephones equipped
with a display. A maximum of 10 messages can be accepted.

You can also make announcements to subscribers in your telephone system via the

udspeakers fitted in the telephones. You can address individual subscribers, a sel-

lo
ected group or all subscribers. The announcement ca
function is enabled.

Viewing and deleting received text messages (→ p. 63)
Writing and sending your own text message (→ p. 63)
Selecting a prepared text message and sending it to individual subscribers

→

p. 63)

(

Selecting prepared text message and sending to all subscribers (→ p. 64)
Writing a text message for an internal caller (→ p. 64)

→

Announcement (
Announcement to called subscriber (→ p. 65)
Replying to an announcement (

p. 65)

→

p. 65)

n be answered directly if this

62

Making calls with ease

i

i

Sending and receiving messages

Viewing and deleting received text messages

Scroll to the message in the status menu. You will be shown the sender and the

message, e.g. Miller: Coffee.

Delete the message.

Note

• An alert tone sounds when a message arrives.

• If you do not want to delete a message, you can quit the message with the Escape
key

.

Writing and sending your own text message

Press the "Message" key.

. Enter the desired text.

..

Confirm the text.

Enter call number, e.g. 4712. The text message will be sent immedia-

tely.

Selecting a prepared text message and s

Press the "Message" key. Prepared messages will be displayed.

Scroll to the desired text, e.g. Me

Confirm your selection.

... Ch

name or time.

Confirm the text.

tely.

Note

• To be able to select from standard texts, these must first have been entered into
the system.

ange or add to the message in the usual way if required e.g. to include a

Enter call number, e.g. 4712. The text message will be sent immedia-

eting.

ending it to individual subscribers

63

Making calls with ease

i

Sending and receiving messages

Selecting prepared text message and sending to all subscribers

Press the "Message" key. Prepared messages will be displayed.

Scroll to the desired text, e.g. Meetin

Confirm your selection.

. Change or add to the message in the usual way if required e.g. to include a

..

name or time.

Scroll to the Messa

The message to all subscribers will be sent immediately.

Note

• To be able to select from standard texts, these must first have been entered into
the system.

Writing a text message for an internal caller

Press the "Message" key. Prepared messages will be presented.

Scroll to the desired text, e.g. Meetin

Confirm your selection.

. Change or add to the message in the usual way if required e.g. to include a

..

name or time.

Scroll to the Message to caller menu item.

The text message is saved. It appears on the display of any internal caller who

tries to call you.

ge to all menu item.

g.

g.

64

Making calls with ease

i

i

Sending and receiving messages

Announcement

Lift the handset.

Scroll to the A

Confirm your selection.

Select who you want to send the announcement to, e.g. A

Group 1.

Confirm your selection. You can now make your announcement.

Note

• When you want to make an "Announcement to all subs.", you can also simply
press the "Announce" function key and make your announcement.

Announcement to called subscriber

You call an internal subscriber. Their telephone rings.

Press the "Announce" function key. Y

Note

• The called subscriber can answer an announcement directly: lift the receiver.

nnounce menu item.

nnouncement to

ou can now make your announcement.

Replying to an announcement

You have heard an announcement.

Lift the handset.

Scroll to the A

Confirm your selection. The caller who made

nswer announcement menu item.

the announcement is called.

65

Making calls with ease

i

Outside business hours (night service)*

Outside business hours (night service )*

You can activate a desired night service at any time. The system can activate night
service automatically at programmed times.

Press the "Menu" function key.

Scroll to the Night

Confirm your selection. An active night service will be indicated by "On".

Scroll to the Night

item.

Switch selected night service on or off.

Exit menu. The night service

at the programmed times).

Note

• Only the last activated night service becomes effective in each case. All night ser­vices that were previously activated are deactivated.

• You can also activate night service 1 by pressing the "Night service" function key.

• You must program the times when you want
night service (see Integral 5 manual).

• The calling stations for the night service (
tings > System functions".

service menu item.

service 1 (or 2, 3, Auto Night Service) menu

is activated immediately ("Auto. Night Service" only

the system to automatically activate a

→

p. 98) can be set in the menu "Set-

66

Making calls with ease

InhaltContents

i

Telephoning with partners

Telephoning with partners

A partner can be any internal subscriber to your telecommunications system. You
can set up partner keys. These can be display keys or other function keys (→ p. 78)
. The display or the LEDs in the function keys provide information about the activities
of each partner.

You can set your telephone to sound a short
receives a call (partner beep).

Calling partners (→ p. 68)

→

Answering a call for a partner (
Information about partners on display keys (→ p. 68)
Activating partner beep (→ p. 69)

Note

• You can set up all the freely programmable function keys and the first 10 display
keys (first level) as partner keys.

p. 68)

tone whenever one of your partners

67

Making calls with ease

Telephoning with partners

Calling partners

Press the key for the desired partner.

Lift the handset.

Answering a call for a partner

A partner telephone rings and the corresponding display flashes:

Press the partner key and wait until your telephone rings.

Lift the handset.

Information about partners on display keys

The following information is shown in the display fields.

Partner is free

Partner has set up call diversion to ...

Partner is set as destination for a call diversion

Partner busy (on a call, or receiver off-hook)

(name is shown in reverse video)
Partner is being called internally (slow flashing of

name and bell alternately)
Partner is being called externally (fa

name and bell alternately)

st flashing of

68

Making calls with ease

Telephoning with partners

Activating partner beep

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the D

Confirm your selection.

Scroll to the Part

Confirm your selection. All partner indications in the display that have partner

beep activated will flash: The name and a bell appear alternately.

Press the partner keys to switch partn
Exit menu. The new setting is saved.

ettings menu item.

isplay / Acoustics menu item.

ner beep menu item.

er beep on or off for those partners.

69

Customizing the telephone

InhaltContents

Setting audio, contrast and language

Setting audio, contrast and language

Customizing the telephone

You can modify various audio settings and the display contrast to suit your require­ments.

You can deactivate the ring tone.
You can change the language for the text display via the language setting. The

ilable languages are English, French and German.

ava

Set contrast (→ p. 71)
Set acoustics (→ p. 72)
Set handsfree (→ p. 73)

→

Do not disturb (
Setting the language (→ p. 74)

p. 73)

70

Customizing the telephone

i

Setting audio, contrast and language

Set contrast

You can quickly modify the display of your telephone to suit changing environmental

tions (e.g. sun dazzle).

condi

Press the "Menu" function key.

Scroll to the S

Confirm selection.

Scroll to the D

Confirm selection.

Scroll to the A

Confirm selection.

Scroll to the C

Increase or decrease the setting. The new setting takes immediate effect.

Exit menu.

Note

• You can access the acoustics and contrast menu directly from your telephone’s
basic status using the "+" und "-" keys.

• You can also change any setting by pressing the numeric key for the desired set­ting.

• If you want to reset the acoustic and contrast settin
scroll back to the Default setting menu item and confirm using the OK key.

ettings menu item.

isplay / Acoustics menu item.

coustics / contrast menu item.

ontrast menu item.

gs to the as-supplied status,

71

Customizing the telephone

i

Setting audio, contrast and language

Set acoustics

You can adjust the volume of the ringtone, th
ker.
You can set a different sound for each type of call. The different call types are:

• Internal call: Internal call

• External call: Call from outside your telecommunications

• Message call: When a message is received

• VIP ringtone: Call from an entry in the call filter list
Press the "Menu" function key.

Scroll to the Setti

Confirm selection.

Scroll to the Displ

Confirm selection.

Scroll to the Acous

Confirm selection.

Scroll to the desired menu item.

Increase or decrease the setting. New ring settings are sounded immediately

so you can check them.

If necessary scroll to further menu options and change their settings.

Exit menu.

The new settings have been saved.

ngs menu item.

ay / Acoustics menu item.

tics / contrast menu item.

e handset and the monitoring loudspea-

system

Note

• You can access the acoustics and contrast menu directly from your telephone’s

basic status using the "+" und "-" keys.

• If you want to reset the acoustic and contrast settings to the as-supplied status,

scroll back

to the Default setting menu item and confirm using the OK key.

72

Customizing the telephone

i

i

Setting audio, contrast and language

Setting handsfree

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the D

Confirm your selection.

Scroll to the A

Confirm your selection.

Scroll to the H

Increase or decrease the setting.

Exit menu.

The new settings are then saved.

Note

• There are four possible settings for handsfree mode:
Level 1: Normal connection (medium volume)
Level 2: Quiet or long-distance connection
Level 3: Loud connection, purely digital or internal connection
Level 4: When you have connected an additional loudspeaker.

• Level 3 is normally the best setting if you are using your telephone’s built-in

oudspeaker.

l

ettings menu item.

isplay / Acoustics menu item.

coustics / Contrast menu item.

andsfree menu item.

Do not disturb

If you do not wish to be disturbed, you can tempo

Press the "Do not disturb" function key.

Notes

• Caution: You can set up call numbers for which your telephone rings even when
you have activated "Do not disturb" (Call filter (

• You can still make internal and external calls yourself without any restrictions even
when you have activated "Do not disturb".

• The caller hears an engaged tone or an announcement if you have switched on

Do not disturb".

"

rarily deactivate the ringing tone.

→

p. 95)).

73

Customizing the telephone

Setting audio, contrast and language

Setting the language

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Displ

Confirm your selection.

Scroll to the Langu

Confirm your selection. The currently set language is highlighted.

Select the desired language.

Exit menu. Your telephone will reset itself.

All display texts will now be in the selected language.

ngs menu item.

ay / Acoustics menu item.

age menu item.

74

Customizing the telephone

InhaltContents

i

Assigning functions/phone numbers to keys

Assigning functions/phone numbers to keys

Functions (→ p. 124) and call numbers which you frequently use can be assigned
to display keys or to freely programmable function keys. You can then execute these
functions or dial the call numbers simply at the press of a key.

You can assign partners to display keys or other functio
if present, will then inform you about the telephone status of each partner.

Displaying the key assignment (→ p. 76)
Assigning functions to keys (→ p. 76)

→

→

p. 78)

p. 77)

Assigning destinations to keys (
Assigning lines to keys (→ p. 77)
Assigning partners to keys (→ p. 78)
Deleting key assignments (
Function keys with LEDs (→ p. 78)
Labelling function keys (→ p. 80)

Notes

• If you reprogram the function keys, different operating procedures could result.

• Functions already assigned to keys no longer appear in the menu.

n keys. The display or LEDs,

75

Customizing the telephone

i

Assigning functions/phone numbers to keys

Displaying the key assignment

You can view on your telephone display which function
has been assigned to any key of your telephone or of your DSS module.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Funct

Confirm your selection. The description

be displayed.

Press the desired key. The description and current assig

displayed.

Assigning functions to keys

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Funct

Confirm your selection. The description

be displayed.

Scroll to the keys you want to change or assign.

Confirm your key selection.

Scroll to the function you want to assign to the key, e.g. Charge

Confirm your selection.

ngs menu item.

ion keys menu item.

and current assignment of all keys will

ion keys menu item.

and current assignment of all keys will

, destination, partner or line

nment of this key will be

s.

Note

• You can display the assignment of all the user-programmable function keys using
the arrow keys.

• The handsfree, mute, menu, redial and refer-back call function keys have fixed

nments and cannot be changed.

assig

• You can only set up one function key for each function. When you allocate a
function

• You can only assign functions to the first level

• Display keys to which functions are assigned can be recognised by a black triangle
in the top righ

to a new function key, the old function key is automatically cleared.

display keys.

t-hand corner. If this triangle is not solid, the function is switched on.

76

Customizing the telephone

i

Assigning functions/phone numbers to keys

Assigning destinations to keys

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the F

Confirm your selection. The description and current assignment of all keys will

be displayed.

Scroll to the function key you want to change or assign.

Confirm your key selection.

Scroll to the D

Confirm your selection. The call numbers or names stored in your individual

phone book are displayed.

Scroll to the destination you want to assign to this key.

Confirm your selection. You can now call the destination with this key.

Note

• The first entries in your individual phone book (from destination number 900) are
automatically assigned to display keys (→ p. 49). All available levels (from the
second level) are thus "filled".

• If the number of levels with display keys is
vice.

ettings menu item.

unction keys menu item.

estination key menu item.

not sufficient, please consult Avaya ser-

Assigning lines to keys

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the F

Confirm your selection. The description and current assignment of all keys will

be displayed.

Scroll to the function key you want to change or assign.

Confirm your key selection.

Select the line you want to assign to the function key, e.g. L

Confirm your selection. You can now seize line 2 with this key.

ettings menu item.

unction keys menu item.

ine 2.

77

Customizing the telephone

Assigning functions/phone numbers to keys

Assigning partners to keys

You can assign partners to keys. The LED, i
telephone. You will have even more information on their telephone status if you allo-

→

cate them to a display key (

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Funct

Confirm your selection. The description

be displayed.

Scroll to the keys you want to change or assign.

Confirm your key selection.

Scroll to the Partner me

Confirm your selection. All internal users will be displayed.

Select the subscriber whose call number you want to assign to the key.

Confirm your selection. The user is now set up as a partner and is accessible

directly via this key.

Deleting key assignments

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Funct

Confirm your selection. The description

be displayed.

Scroll to the function key or display key whose assignment you want to delete.

Confirm your key selection.

Scroll to the uppermost De

Confirm your selection. The key now has no function.

ngs menu item.

ion keys menu item.

ngs menu item.

ion keys menu item.

p. 68) .

nu item.

lete menu item.

f present, shows you the status of their

and current assignment of all keys will

and current assignment of all keys will

Function keys with LEDs

Your telephone has six programmable function
shows you the current status of the key function, e.g. you can see whether the corre­sponding function is turned on or off.

keys with LED indication. The LED

78

Customizing the telephone

Assigning functions/phone numbers to keys

LED display on function keys

Function LED

Call list On: entries

Flashing: new entries
Divert from (to) On: call diversion is active
Anonymous call On: active
Appointments On: set

Flashing: expired
Message Flashing: message received
Night service [auto., 1-3] On: night service active
Lock On: Phone locked
Programming On: telephone in programming mode
Do not disturb On: function on

LED display on line keys

Status of the line LED

Free Off
Busy On
Calling / recalling Flashing quickly
Waiting Flashing slowly
Allocated Flashing slowly

LED display on partner keys

Status of partner LED

Free Off
Free / call diversion to ... active Off
Free / call diversion destination Off
Busy On
Receiving external call Flashing quickly
Receiving internal call Flashing slowly

79

Customizing the telephone

Assigning functions/phone numbers to keys

Labelling function keys

By default all function keys are pre-assigned w
insert the labelling strips next to the corresponding rows of function keys, . These
can be found on the supplied sheet.

You can use the spare label strips on the shee
pen to change the assignment of the function keys.

ith frequently used functions. You can

t (for entries in handwriting) if you hap-

80

Customizing the telephone

InhaltContents

Changing general settings

Changing general settings

You can specify how your telephone normally establishes a connection. This inclu­des all settings that help you to telephone more conveniently: For instance, automa­tic handsfree, automatic exchange line seizure or number of redials.

You can suppress the indication of another call while you are on the telephone.
For external calls, you can specify whether a numbe
You can also specify whether this is your i

pany telephone number.
For each call you can view the number dialled by the caller.
You can set up your telephone so that it does not ring for group signalling, e.g. gene-

ral call.
You can define exceptions to "Do not disturb".
You can also select whether you want to use a hea

Automatic handsfree after dialling (→ p. 82)
LN on dialling (→ p. 82)
Line / off-hook (→ p. 83)

→

Number of redials (
Redial every x seconds (→ p. 84)
Automatic handsfree for incoming call (→ p. 84)
Number display for outside calls (
Direct dial (→ p. 86)
Deactivating second call (→ p. 86)

→

Code* (
Extended display (→ p. 87)
VIP call (pager)* (→ p. 88)
Hunt group (
General call (→ p. 89)
Setting up headset* (
Selecting alphanumeric keypad* (
Serial call (→ p. 94)
Call filter (

p. 87)

→

→

p. 95)

p. 83)

p. 88)

→

p. 89)

nternal extension number or only the com-

→

p. 85)

→

p. 93)

r is passed to the subscriber.

dset that is connected.

81

Customizing the telephone

i

Changing general settings

Automatic handsfree after dialling

When you call an external subscriber: you can set your telephone to switch automa­tically to handsfree.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Dial settings menu

Confirm your selection.

Scroll to the A

of the window shows whether the function is on or off.

Switch the function on or off. The new status is displayed.

Exit menu. The new setting is saved.

LN on dialling

You can automatically seize an exchange line every ti
on the hook. You then never have to dial the external line code.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Dial settings menu

Confirm your selection.

Scroll to the L

the window shows whether the function is on or off.

Switch the function on or off. The new status is displayed.

Exit menu. The new setting is saved and a status message appears.

ngs menu item.

item.

utom. handsfree menu item. An indication on the right hand side

me you dial with the receiver

ngs menu item.

item.

N on dialling menu item. An indication on the right hand side of

Note

• If you have switched on "LN on dialling", you must first press the refer-back key to
make an internal call.

82

Customizing the telephone

i

i

Changing general settings

Line / off-hook

You can automatically seize an external line whe
never have to dial the external line code.

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the D

Confirm your selection.

Scroll to the Lin

of the window shows whether th

Switch the function on or off. The new status is displayed.

Exit menu. The new setting is saved.

Note

• If you have switched on "Line / off-hook", you must first press the refer-back key to
make an internal call.

Number of redials

If you have activated automatic redial (
be repeated automatically.

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the D

Confirm your selection.

Scroll to the N

currently set is shown in brackets.

If necessary, press several times to select the desired number of redials.

Exit menu. The new setting is saved.

ettings menu item.

ial settings menu item.

e / off-hook menu item. An indication on the right hand side

e function is on or off.

→

ettings menu item.

ial settings menu item.

umber of redials menu item. The number of redial operations

never you lift the receiver. You then

p. 24): you set here how often dialling is to

Note

• You can choose between 0, 3, 5 or 10 redials.

• If the setting is "0", the Aut

o. redial menu item is removed.

83

Customizing the telephone

i

i

Changing general settings

Redialling every x seconds

→

If you have activated automatic redial (
before your telephone redials automatically.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Dial settings menu

Confirm your selection.

Scroll to the Re

ween two redials is shown in brakkets.

If necessary, press several times to select

redials.

Exit menu. The new setting is saved.

Note

• You can select times of 15, 30, 60, 90 or 120 seconds.

Automatic handsfree when called

If you switch on this function, your telephone automatically accepts all internal calls.
On receiving a call, you hear a short attention tone and you can then speak in hands­free mode to the caller immediately w
the receiver.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Dial settings menu

Confirm your selection.

Scroll to the Hands

side of the window shows whether the function is on or off.

Switch the function on or off. The new status is displayed.

Exit menu. The new setting is saved and a status message appears.

ngs menu item.

dial every menu item. The currently specified time interval bet-

ngs menu item.

fr. answ-back menu item. An indication on the right hand

p. 24) : you set here the time that elapses

item.

the desired time interval between

ithout pressing any key and without picking up

item.

Note

• When your caller terminates the call, a new call can be taken immediately.

84

Customizing the telephone

i

Changing general settings

Number display for outside calls

For external calls, you can specify whether a numbe
You can also specify whether this is your internal extension number or only the com­pany telephone number.

Press the "Menu" function key.

Scroll to the S

Confirm selection.

Scroll to the D

Confirm selection.

Scroll to the R

If necessary, press the key for the required setting several times:

• off, to switch the number display off completely,

• own, to

• Master, to send only your company telephone number (e.g. 7505-0).

Exit menu. The new setting has been saved.

Note

• This feature must be supported by your network provider.

• You can also suppress number display for the next call only (Anonymous calling

→

p. 26)).

(

• If enabled in your system, before each external call you will be offered various
numbers with which to present (→ p. 23) yourself.

ettings menu item.

ial settings menu item.

emote no. disp. menu item.

send your internal extension number (e.g. 7505-12)

r is passed to the subscriber.

85

Customizing the telephone

i

Changing general settings

Direct dial

When you set this function to "off", you can first typ
dial it as a block. You can then check the call number again and correct it if neces­sary.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Dial settings menu

Confirm your selection.

Scroll to the Direct dial menu

window shows whether the function is on or off.

Switch the function on or off. The new status is displayed.

Exit menu. The new setting is saved.

Deactivating second call

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Dial settings menu

Confirm your selection.

Scroll to the Second call menu

window shows whether the function is on or off.

Modify the setting. The ne

Exit menu. The new setting is saved.

ngs menu item.

item.

item. An indication on the right hand side of the

ngs menu item.

item.

item. An indication on the right hand side of the

w status is displayed.

e in a whole call number and then

Note

• If you are making a call and have switched off second call, a caller will receive the
busy signal.

86

Customizing the telephone

i

Changing general settings

Code*

Every outgoing and incoming call can be assigned a code number. This enables the
call to be assign

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the D

Confirm your selection.

Scroll to the C

played.

Confirm your selection.
Change code or delete using .
Exit menu. The new code number is then saved. It will be displayed for every

external call.

Note

• The code number can also be displayed during an external call.

Extended call display

You can set your telephone to always display not only the caller’s number or name

number which they dialled.

but the
This tells you whether the caller wants to speak to service or the workshop, for

example

.

Press the "Menu" function key.

Scroll to the S

Confirm selection.

Scroll to the A

Confirm selection.

Scroll to the C

Confirm selection.
Exit menu. The setting is saved.

ed to a project or client number.

ettings menu item.

ial settings menu item.

ode menu item. If already set up, the current code number is dis-

ettings menu item.

pplications menu item.

all display A->B menu item.

87

Customizing the telephone

Changing general settings

VIP call (pager)*

If a VIP call (pager) has been set up for your telephone: you can temporarily remove

ls from the VIP call signalling. Calls are no longer signalled, e.g. on a pager or log-

cal
ged.

Press the "Menu" function key.

Scroll to the Setti

Confirm selection.

Scroll to the Appli

Confirm selection.

Scroll to the VIP c

the window shows whether the VIP call is set for your telephone.

Temporarily switch VIP call off or back on. The

Exit menu. The new setting has been saved.

Hunt group

If your telephone is assigned to one or more hunt groups: You can temporarily
remove

of the window shows whether your telephone is currently assigned to a hunt group
(on) or not (off).

displayed.

message.

your telephone from these hunt groups.

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Appli

Confirm your selection.

Scroll to the Hunt group

Temporarily remove yourself from hunt grou

Exit menu. The new setting is saved and is briefly displayed as an information

ngs menu item.

cations menu item.

all menu item. An on/off indication on the right hand side of

new status is displayed.

ngs menu item.

cations menu item.

menu item. An on/off indication on the right hand side

ps or rejoin (on). The new status is

88

Customizing the telephone

i

Changing general settings

General call

An incoming external call will be signalled on all the
have not set up an answering station (general call). You can set up your telephone
so that it does not ring for a general call.

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the A

Confirm your selection.

Scroll to the G
side of the window shows whether your telephone will ring in the case of a general
call (on) or not (off).

Switch general call on or off. The new status is displayed.

Exit menu. The new setting is saved and is briefly displayed as an information

message.

ettings menu item.

pplications menu item.

eneral call menu item. An on/off indication on the right hand

telephones in your system if you

Setting up h

You can set whether you want to use a conn
You can set the default volume for a headset connected to the headset link.
You can set side tone and a wake-up tone for all headsets.

Note

• Notes onoperating the headset (→ p. 112) can be found in the chapter on add-on

equipment.

eadset*

ected headset.

89

Customizing the telephone

i

Changing general settings

Headset - enabling/disabling use*

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Appli

Confirm your selection.

Scroll to the Heads

Confirm your selection.

Scroll to the Headse

the link slot in which you can use a connected headset (e.g. slot 1), or not (off).

Press several times if needed. Select the

nected headset is plugged, or switch headset use to "(off)".

Exit menu. The new setting is saved.

Note

• If you have enabled use of the headset, the Monitoring/handsfree function key will
have a modified function (

• If you have plugged in a headset link, only that slot will be presented as an option
for headset use.

• When two CTI/Audio links are plugged in and you specify the wrong slot, you

ot use the headset.

cann

• The inner slot is slot 1.

ngs menu item.

cations menu item.

et menu item.

t menu item. The right margin of the window will either show

link slot in which the link with the con-

→

p. 112).

90

Customizing the telephone

i

Changing general settings

Headset - receiver volume*

You can change the default setting for headset volume independently of the volume

r telephone.

of you

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the A

Confirm your selection.

Scroll to the H

Confirm your selection.

Scroll to the H

Press the digit key for the desired volume, e.g. "6". The new status is displayed.

Exit menu. The new setting is saved.

Note

• Caution: prevent damage to your hearing!
If you use a headset continually, loud sounds in the earphone can, over a long
period of time, lead to hearing damage. Therefore, always reduce the volume
during loud conversations to a pleasant level (use the "-" key).

ettings menu item.

pplications menu item.

eadset menu item.

SG volume menu item. The current setting is shown on the right.

91

Customizing the telephone

Changing general settings

Headset - side tone / wake-up tone*

For headsets which have "side tone" implemented internally, it is recommended to

tch this function off here. Otherwise, you will hear your voice too loud or doubled

swi
in the headset earphone.

When using headsets which go into an idle mode after a certain time, it is recom­mended to switch on the wake-up tone. That way you avoid the caller’s first words

ing lost.

be

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Appli

Confirm your selection.

Scroll to the Heads

Confirm your selection.

Scroll to the S

hand side of the window shows whether the function is on or off.

Press this key to change the setting.

Exit menu. The new setting is saved.

ngs menu item.

cations menu item.

et menu item.

ide tone or Wake-up tone menu item. An indication on the right

92

Customizing the telephone

i

Changing general settings

Selecting alphanumeric keypad*

If your telephone has a keypad with nothing printed
of the three lettering templates provided over the keypad. When the telephone is put
into commission, letters will automatically be assigned to the keys. Here you can sel­ect the lettering scheme which will be used for th
plate, you can change the letter assignment at any time:

Press the "Menu" function key.

Scroll to the S

Confirm your selection.

Scroll to the Keyp

Confirm your selection.

Select the desired keypad layout, e.g. QWER

Confirm your selection.

When you reboot the telephone, the desired lettering scheme will be set.

Note

• The names of the layouts represent the letters assigned to the five top left letter
keys.

•The QWERTZ keyboard template is set as the default.

• The telephone keyboard will no

ettings menu item.

ad menu item.

t be changed while the telephone is on.

on the keys, you can place one

is. If you want to use a different tem-

TY.

93

Customizing the telephone

i

Changing general settings

Serial call

When you switch on serial call, an external party whom you have forwarded to

other extension will be switched back to you after the end of that call. You can then

an
forward the caller again.

Initiating serial call

Press the "Menu" function key.

Scroll to the Setti

Confirm your selection.

Scroll to the Appli

Confirm your selection.

Scroll to the Seria

window shows whether serial call is switched on (on) or not (off).

Switch serial call on or off. The new status is displayed.

Exit menu. The new setting is saved and is briefly displayed as an information

message.

Note

Zwischenkapitel

• Assigning functions to keys (

ngs menu item.

cations menu item.

l call menu item. An indication on the right-hand side of the

→

S. 76)

Forwarding to next party

The call between the external party and the internal subscriber to whom you forwar­ded the caller comes to an end. The internal subscriber hangs up.

The ringing tone for internal calls sounds o
shown on the display, e.g. Callback 0896266661.

Accept call.

→

Forward the call (

Ending serial call

There are two options for ending a serial call:

• The external caller hangs up

• You deactivate the serial call function
The forwarded subscriber will not be switched back to you again.

p. 28) in the usual way.

n your telephone. The caller’s number is

94

Customizing the telephone

i

Changing general settings

Call filter

Calls from subscribers in the call filter list are stil
up "Do not disturb".

Press the "Menu" function key.

Scroll to the S

Confirm selection.

Scroll to the A

Confirm selection.

Scroll to the C

Confirm selection.

Scroll to the A

Confirm your selection.

A list is shown of all entries in the general directory and your personal directory.

...

shown.

Confirm selection.

The subscriber is added to the call filter list.

Exit menu. The call filter list is saved.

ettings menu item.

pplications menu item.

all filter menu item.

dd entry menu item.

Enter one or more first letters of the name until the desired subscriber is

l signalled even when you have set

Note

• Instead of entering initial letters you can scroll through the phone book to the desi­red entry.

• If you want to delete an entry from the call filter list, highlight it and then press
"Clear".

• If you want to delete all entries, highlight the Delete a
and confirm using the OK key.

ution: You can also use the call filter to prevent call divert for selected numbers.

• Ca
If in addition to "Call divert to, immediate" (

→

disturb", (
the call filter list. All other calls are diverted immediately.

• The call filter list contains up to 10 entries.

• You can set up a special ringtone for calls fro
ringtone (

p. 73) only your phone will ring when a call is received from entries in

→

p. 72)).

→

p. 41) you also set up "Do not

m numbers on the call filter list (VIP

ll entries menu item

95

Customizing the telephone

InhaltContents

Settings for your telephone system

Settings for your telep hone system

You can perform many of the settings for your telephone system from your T3 Com­fort telephone The settings apply to all the telephones in your system:

External callers can often reach your compan
each of these numbers you can define which phones should ring. These telephones
are referred to as the answering stations for this number.

You can set these up for normal daytime operation (day service), three different night

ations (night service 1 to 3) and as call forwarding after a time delay.

vari
If you want to operate several answering stations, you can issue a "busy" signal to

ry new caller as soon as you are on the phone. This is called second call barring.

eve
You can change the date and time globally for the whole system.
You can determine a customer password so that you can e.g. manage your telecom-

munications system with the ICT tool.
You can query statistical information for your telephone (traffic statistics).

Answering stations for day service* (→ p. 97)
Answering stations for night service* (→ p. 98)
Call forwarding* (→ p. 99)

→

→

p. 102)

p. 100)

Second call barring* (
Date/Time (→ p. 101)
Customer password* (→ p. 101)
Traffic statistics* (

y using various different numbers. For

96

Customizing the telephone

i

Settings for your telephone system

Answering stations for day service*

You can set up an answering station for each external line. The answering station
can consist of

Press the "Menu" function key.

Scroll to the S

Confirm selection.

Scroll to the S

Confirm selection.

Scroll to the D

Confirm selection.

up to 5 telephones.

ettings menu item.

ystem functions menu item.

ay service menu item.

Enter the two-digit number of the line fo

wering station.

scroll to the number for which you want to set up an answering station.

Confirm selection.

Enter the internal number of the phone which is to be set up as an answering

station, e.g. 13.

if necessary four further internal numbers of telephones which are

also to be set up as answering stations.

if necessary, scroll to the Next

for this line.

Exit menu. The new setting has been saved.

Note

• An answering station is not absolutely essential.

• If no answering station is allocated to the number, a general call takes place.

• All exchange lines can be assigned to one telephone as the sole answering sta­tion.

• You can also simply press the corresponding line key instead of entering the line

umber.

n

• Answering stations you have already set up can be changed by simply entering
the

new answering stations.

line menu item and set up answering stations

r which you want to set up an ans-

97

Customizing the telephone

i

Settings for your telephone system

Answering stations for night service*

There is often a need for a telephone system to
during the day. Here, you can set up special answering stations for night service.

Press the "Menu" function key.

Scroll to the Setti

Confirm selection.

Scroll to the Syste

Confirm selection.

Scroll to the Night

Confirm selection.

ngs menu item.

m functions menu item.

service 1 (or 2, 3) menu item.

handle calls differently at night than

Enter the two-digit number of the line for

vice.

scroll to the number for which you want to set up an answering station.

Confirm selection.

Enter the internal number of the phone which

station, e.g. 13.

if necessary, four further internal numbers of telephones which are

also to be set up as answering stations for this night service.

if necessary, scroll to the Next lin

for this line.

Exit menu. The new setting has been saved.

Note

• Three different night service options are possible.

• Switching on night service: Night service menu

• Different classes of service during night service
(see Integral manual).

• You can program times when the system automatical
(see Integral manual).

• To change answering stations you have set up: si
stations.

e menu item and set up answering stations

which you want to set up night ser-

is to be set up as an answering

must be specifically programmed

ly activates a night service

mply enter the new answering

98

Customizing the telephone

i

Settings for your telephone system

Call forwarding*

Up to three call forwarding destinations can be set up for each exchange line. Call

rwarding takes place after a set time when a answering station is called via the

fo
exchange line.

Press the "Menu" function key.

Scroll to the S

Confirm selection.

Scroll to the S

Confirm selection.

Scroll to the C

Confirm selection.

ettings menu item.

ystem functions menu item.

all forwarding menu item.

Enter the two-digit number of the line fo

warding.

scroll to the number for which you want to set up an answering station.

Confirm selection.

Enter the internal number of the phone which is to be set up as the ans-

wering station, e.g. 13.

if necessary, enter four further in

which the call should be diverted.

if necessary, scroll to the Next

for this line.

Exit menu. The new setting has been saved.

Note

• The time before the call is forwarded can be set globally for the system between 0
and 300 seconds.

• If call forwarding is set up for the answerin
has been specified, the call is forwarded as a general call.

• Call forwarding stations you have already set up can be changed by simply

ntering the new call forwarding station.

e

line menu item and set up answering stations

r which you want to set up call for-

ternal numbers of telephones to

g station but no forwarding destination

99

Customizing the telephone

i

Settings for your telephone system

Second call barring*

Press the "Menu" function key.

Scroll to the Setti

Confirm selection.

Scroll to the Syste

Confirm selection.

Scroll to the Secon

Confirm selection. A list of numbers for which second call barring is to be set up

is displayed.

scroll to the number for which you want to change second call barring.

Change setting.

if necessary, scroll to other numbers for which you want to change the setting.

change the setting as required.

Exit menu. The new setting has been saved.

A caller who is diverted to your phone now receives the busy signal when you are on

one, even if other phones in the call distribution are free.

the ph

Note

• You must have authorisation to set up second call barring.

• Numbers must be approved for setting up second call barring.

ngs menu item.

m functions menu item.

d call barring menu item.

100