Avaya T3 IP User Manual
Benutzerhandbuch
User’s guide
Manual de usuario
Manuel utilisateur
Manuale d’uso
Gebruikersdocumentatie
T3 (IP) Compact
connected to Integral 5
Contents
Contents
Familiarize yourself with your telephone
Important notes ......................................................................................................... 4
Your T3 Compact at a glance ................................................................................... 9
All keys at a glance ................................................................................................. 10
Basic rules of operation .......................................................................................... 11
Commissioning your T3 IP telephone (only T3 IP) ................................................. 14
Making calls as usual
Accepting Calls ....................................................................................................... 17
Calling someone ..................................................................................................... 20
Create Numerous Connections .............................................................................. 26
Monitoring and handsfree ....................................................................................... 30
Making calls with ease
Use call list ............................................................................................................. 33
Routing calls ........................................................................................................... 38
Using the phone book ............................................................................................. 46
Let’s remind ourselves (appointments) ................................................................... 51
View charges* ......................................................................................................... 58
Locking phone ........................................................................................................ 61
Send and receive messages .................................................................................. 63
Outside business hours (night service)* ................................................................. 67
Phoning with Partners ............................................................................................ 68
Mobile system subscribers (MMA) ......................................................................... 69
Use conference room ............................................................................................. 75
Customizing the telephone
Setting audio, contrast and language ..................................................................... 81
Placing functions / call numbers on keys ................................................................ 88
Changing general settings ...................................................................................... 95
Settings for your telephone system ...................................................................... 122
IP-specific settings ................................................................................................ 130
Add-on equipment*
Links* .................................................................................................................... 137
The DSS Module .................................................................................................. 139
Headset ................................................................................................................ 141
Extras for your telephone
Hotel functions* .................................................................................................... 144
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Contents
Look it up whenever in doubt
Overview of telephone functions ...........................................................................153
Messages on the display .......................................................................................157
Ringing and handset tones ....................................................................................158
Symbols on the display .........................................................................................160
Table of characters ................................................................................................161
Menu overview ......................................................................................................162
Troubleshooting .....................................................................................................165
Index ......................................................................................................................166
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Familiarize yourself with your telephone
Important notes
Important notes
Familiarize yourself with your telephone
Which systems can you connect your telephone to?
This telephone is only intended to be connected to Avaya PBX systems. It must not
be connected directly to a PSTN.
Declaration of conformity (T3)
We, Avaya GmbH & Co. KG, declare that the T3 Compact telephone complies with
the basic requirements and other relevant rules in accordance with EU directive
1999/5/EU (radio and telecommunication terminal equipment, R&TTE).
This telephone is intended for connection to digital interfaces of Avaya systems and
meets the fundamental requirements formulated in EU directive 1999/5/EU (Radio
and Telecommunication Terminal Equipment, R&TTE).
The design of this telephone makes it unsuitable for direct operation on interfaces of
public telephone networks.
When using links and DSS modules:
This link / DSS module is intended for connection to T3 telephones and meets the
fundamental requirements of EC directive 1999/5/EC (Radio and Telecommunication
Terminal Equipment, R&TTE).
The design of this Link/DSS module makes it suitable for use with T3 telephones
only.
If any problems should occur during operation, please initially contact your specialist
dealer or your system administrator.
The complete declaration of conformity can be requested at the following Internet
address:
for "Conformity" in the index.
http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look
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Familiarize yourself with your telephone
Important notes
Declaration of Conformity (T3 IP)
We, Avaya GmbH & Co. KG, declare that the T3 IP Compact telephone complies
with the basic requirements and other relevant rules in accordance with EU directive
1999/5/EU (radio and telecommunication terminal equipment, R&TTE).
This telephone is intended for connection to Ethernet/LAN interfaces of IP-capable
Avaya telecommunications systems and fulfils the basic requirements of Directive
1999/5/EU (R&TTE).
Avaya cannot guarantee successful operation of the telephone in LAN or Intranet
environments in which no Avaya system is present.
If any problems should occur during operation, please initially contact your specialist
dealer or your system administrator.
The complete declaration of conformity can be requested at the following Internet
address: http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look
for "Conformity" in the index.
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Familiarize yourself with your telephone
Important notes
Software License
License
USE OR INSTALLATION OF THE PRODUCT INDICATES End User’s acceptance of
the GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT
http://support.avaya.com/LicenseInfo/. ("GENERAL LICENSE TERMS").
If you do not wish to be bound by these terms, you must return the product(s) to the
point of purchase withing ten (10) days of delivery for a refund or credit. IN ADDI
TION TO THE GENERAL LICENSE TERMS, THE FOLLOWING LICENSE TERMS
AND RESTRICTIONS APPLY TO THE PRODUCT.
Avaya grants End User a license within the scope of the license types described
below. The applicable number of licenses and units of capacity for which the license
is granted will be one (1), unless a different number of licenses or units of capacity is
specified in the Documentation or other materials available to End User. "Designated
Processor" means a single stand-alone computing device. "Server" means a Desig
nated Processor that hosts a software application to be accessed by multiple users.
"Software" means the computer programs in object code, originally licensed by
Avaya and ultimately utilized by End User, whether as stand-alone Products or preinstalled on Hardware. "Hardware" means the standard hardware Products, origi
nally sold by Avaya and ultimately utilized by End User.
License Type(s):
Designated System(s) License (DS). End User may install and use each copy of the
Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to
End User. Avaya may require the Designated Processor(s) to be identified by type,
serial number, feature key, location or other specific designation, or to be provided by
End User to Avaya through electronic means established by Avaya specifically for
this purpose.
Third-party Components
Certain software programs or portions thereof included in the Product may contain
software distributed under third party agreements ("Third Party Components"), which
may contain terms that expand or limit rights to use certain portions of the Product
("Third Party Terms"). Information identifying Third Party Components and the Third
Party Terms that apply to them is available on Avaya’s web site at:
http://support.avaya.com/ThirdPartyLicense/
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Familiarize yourself with your telephone
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Important notes
Which system is your telephone connected to?
You can find out the type of Avaya system to which your telephone is connected as
follows:
• When you log in for the first time (for T3 IP telephones only)
• Integral 5 and IP Office: First, a login window appears where you need to
enter your extension number and your PIN. In IP Office, a message then
appears showing brief information on the system and software version.
• Integral Enterprise: No login window appears
• In an operational telephone
Press the "Menu" function key during a call or with the handset off-hook.
• Integral 5: The display remains unchanged.
• IP Office: The menu displayed contains the "Group status" option.
• Integral Enterprise: The "Info" display appears or menu displayed contains the
"Info" option.
Hints for the location of the phone
Place the telephone on a non-slip surface, especially if the furniture is new or has
recently been cleaned or polished. Varnishes or cleaning agents may contain sub
stances which soften the pads on the underside of the telephone and the pads could
then mark your furniture. Avaya cannot assume liability for damage of this kind.
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Repairs
The telephone set may only be opened or repaired by qualified technicians. Do not
open the telephone yourself. This could otherwise result in damage to the telephone,
making it inoperable.
What you should definitely read
You should definitely read the following sections. These sections explain all the parts
of your telephone. You will find out how to use your telephone.
Overview of your telephone (→ p. 9)
Basic rules of operation (→ p. 11)
Note
• You will often find this information line at the end of a section or chapter. It contains
additional information that will help you to make better use of the functions.
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Familiarize yourself with your telephone
Important notes
Additional functions
Functions marked by a * are not standard features of your telephone.
Other functions may be disabled or – depending on the system software – not avail-
able. Please consult your system administrator if you want to use any of these functions.
... telephoning made easy
You can make the following settings immediately or during your first telephone calls:
•The volume (→ p. 82) for ringing and for the receiver to suit your surroundings.
• Adapt the contrast on the display (→ p. 82) to suit the lighting conditions where
you are working.
• Select which Language (→ p. 87) all display information is to appear in. The
available languages are English, French and German.
• Save frequently used call numbers to a personal Phone book (→ p. 46). You can
modify personal phone book entries yourself.
User manual in other languages
Would you prefer to read these operating instructions in a different language? Go to
the Avaya Support page at http://support.avaya.com where you can access our list
of documents. Look there to find out whether the language version you want is avail
able for download.
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Dispose of waste equipment properly - the environment will thank you for it
Waste electrical and electronic equipment bearing this symbol may
contain substances that are dangerous to humans and the environment. For this reason, you must not dispose of such equipment together with unsorted municipal (domestic) waste. To protect our
environment, pubic collection points are available at which you can
dispose of waste electrical and electronic equipment that bears this
symbol.
To prevent these substances from spreading in our environment and
reduce the pollution of natural resources, you can also take part in the
Avaya take-back scheme for waste equipment. Under this scheme,
the materials in the waste equipment will be recovered in a proper pro
fessional manner with individual components being re-used.
8
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Familiarize yourself with your telephone
Your T3 Compact at a glance
Your T3 Compact at a glance
1 Display
2 Call display
3 Function keys (some of them with LEDs)
4 Clear key
5 Arrow keys for navigating within the display
6 OK key
7 Escape key
8 Digit keys with letters
9 Volume/contrast keys
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Familiarize yourself with your telephone
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All keys at a glance
All keys at a glance
... Digit keys with letters: For dialling call numbers and entering
codes and text. The alphabetic labelling allows you to dial using letters (vanity numbers).
Star and hash: For special functions
Escape: Ends the current connection during a call. Also cancels input (the next
higher menu level then appears on the display).
Clear: Deletes the character above the marker. The last character is deleted if
the cursor is positioned after the last character.
Arrow up / down: Moves the cursor up or down in the display.
+ / -: Increases or decreases the volume or contrast.
Arrow left / right: Moves the cursor to the left or right in the display.
Enter: Opens a selected menu item or confirms an input.
Function keys:
• Four user-definable function keys next to the numeric keypad, two of these with
LEDs.
• Four function keys with permanent assignment: Monitoring/Handsfree, Menu,
Redial and Refer-back.
Note
• The default assignment for the function keys is printed on the enclosed label strips.
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Familiarize yourself with your telephone
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Basic rules of operation
Basic rules of operation
You can select and use most of the functions using the menu. To make operation
easier, you can assign frequently used functions to the function keys. Some keys are
already assigned functions in their factory settings.
Selecting functions from the menu
Press the "Menu" function key.
or scroll to the desired menu item.
Confirm your selection. The selected function is displayed. In many cases a
submenu also appears. You can scroll through the submenu in the same way as in
the menu.
Notes
• Arrows in the display indicate how you can scroll to view other options:
You can activate a submenu for this menu item.
You can view other menu items by scrolling up and/or down.
• Functions already assigned to keys no longer appear in the menu.
• You can find all functions in the Menu overview (→ p. 162).
Cancelling or exiting an action
If you have entered the wrong data or made the wrong setting:
Press (several times if necessary) to cancel the procedure. You will then move
up one menu level or go to the idle display.
Note
• The following settings cannot be undone using the Escape key:
• Changes to the assignment of function keys
• Settings that have been changed using the OK key.
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Familiarize yourself with your telephone
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Basic rules of operation
The display helps you
The displays guide you step by step as you use the phone. The display provides you
with a great deal of information, such as the status of your current connection.
The phone number of all external ISDN callers appears in the display, assuming they
have not disabled call number ID display. This enables you to see who is calling. If
your phone book already contains the name and phone number of the caller, their
name will displayed when they calls.
What is shown on the idle display?
The idle display shows:
• Your name and call number
• Date and time
• Flag indicating new entries in the call list
• Arrow indicating whether there are any status messages for your telephone
Status messages
If there are any specific messages about the status of your telephone, the telephone
will inform you of this with an indicator arrow next to the time. A status message
occurs when
• there is important information for you (e.g. new entry in the call list) or
• you have activated special functions (e.g. ring tone switched off).
All messages are arranged one below the other in the status menu. You can activate
the associated menu item directly from a status message, e.g. to change the setting.
Scroll to the desired status message.
Confirm your selection.
Note
• You can temporarily switch off the status message display with the Escape key.
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Familiarize yourself with your telephone
Basic rules of operation
Entering text
The digit keys can also be used to enter letters and characters, e.g. for names in the
personal phone book. The letters are printed on the digit keys. Your telephone
switches automatically to entry of letters and numbers when this is necessary.
Example: Enter the name "JOHN":
Press the JKL button once. J appears in the display. Wait briefly until the cursor
moves to the right.
Press the MNO button three times. The display reads JO. Wait briefly
until the cursor moves to the right.
Press the GHI button twice. The display reads JOH. Wait briefly until the cur-
sor moves to the right.
Press the MNO button twice. The display reads JOHN.
Deleting letters
Deletes the character above the mark. The last character is deleted if the cursor
is positioned after the last character.
Switching between upper case and lower case letters
Press key to change between upper case and lower case letters.
Entering special characters
Not all possible symbols appear on the digit keys. Look them up in the Table of characters (→ p. 161) .
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Familiarize yourself with your telephone
InhaltContents
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Commissioning your T3 IP telephone (only T3 IP)
Commissioning your T3 IP telephon e (only T3 IP)
Please pay attention to the following information when commissioning an IP telephone.
Connect telephone and log in (→ p. 15)
Select language for login procedure and IP settings (→ p. 15)
Log out of telephone (→ p. 16)
Note
• IP-specific settings are described in separate chapters.
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Familiarize yourself with your telephone
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Commissioning your T3 IP telephone (only T3 IP)
Connecting and enrolling your telephone
After connecting it to the LAN (Local Area Network) and power supply (only when the
telephone is not fed via LAN) the software is first activated in the telephone and then
an automatic search procedure for a gatekeeper (responsible for access authorisa
tion) is started. A gatekeeper is usually found. The login window then appears when
this is the case:
... Enter extension number.
Scroll to menu item PIN.
Enter PIN. The delivery setting is "0000".
Confirm selection. The idle display then appears. You can now also be reached
under the number you have entered (extension number).
Note
• You can alter the language for the login procedure.
• The logging in PIN is identical to the PIN with which you can unlock your locked
telephone. You can change the PIN codes in the menu Lock.
• When you have cut off a login procedure (leave the login window via the Escape
key) in order to view/operate the next settings in the menu you can then register
yourself again via the menu item User administration.
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Select language for log in procedure and IP settings
You can choose between 6 different languages (German, English, French, Italian,
Spanish, Dutch) when the telephone has not been logged in:
Press the "Menu" function key
Scroll to the menu item Change Change Language.
Confirm selection.
Select a language, e.g. English.
Confirm selection.
Note
• During the initial set up of your telephone you can also select the language via
alternative methods by carrying out the following: When the login window appears,
press the Escape key twice. "D/GB/F/I/E/NL" appears. Select the language you
require. When the language has been changed, "D/GB/F/I/E/NL" will no longer
appear.
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Familiarize yourself with your telephone
Commissioning your T3 IP telephone (only T3 IP)
Log out of telephone
When you want to log out of the telephone:
Press the "Menu" function key
Scroll to the menu item Call-forwarding .
Confirm selection. You are now logged out of this telephone. Another user can
now log in here.
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Making calls as usual
InhaltContents
Accepting Calls
Accepting Calls
Making calls as usual
You can pick up the phone as usual and talk to the caller.
When another user is called within your system, you can pick up the call to your tele-
phone.
It is also possible to accept calls with the key Monitoring / Hands-free and continue
telephoning with the handset on the hook.
You can set you phone so that it is automatically set to hands-free for internal calls.
When you call someone hands-free, you do not need to take the phone off the hook
(
Automatic hands-free for incoming call (→ p. 100)).
You don’t accept a call though, but can put it on hold for the moment. You can thus
finish an initiated operating procedure (i.e. editing a phone book entry).
External calls can be diverted to pre-configured forwarding segments (call forwarding)
When you are called (→ p. 18)
When another phone is called (pick up) (→ p. 18)
Accept call for a partner (→ p. 18)
Call during a call (second call) (→ p. 18)
Call during a programming procedure (→ p. 19)
Call forwarding (→ p. 19)
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Making calls as usual
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Accepting Calls
If you receive a call
Your telephone rings. The call is shown in the display.
Lift the handset.
Notes
• Telephoning without the receiver: Press the "Handsfree/Monitoring" function key.
• You will be shown the number or name the caller dialled, e.g. when you receive a
diverted call.
• If you do not want the caller to hear what is being said at your end, press the
"Mute" key. The opposite party will be able to hear you again after pressing this
key again.
If another telephone receives a call (pick-up call)
Another telephone rings.
Press the "Menu" function key.
Scroll to the Pick-up menu item.
Confirm your selection. A list of incoming calls will be shown.
Scroll to the call you want to pick up.
Confirm your selection.
Lift the handset.
Answering a call for a partner
When you have assigned a partner to a function key (Assigning partners to keys (→
p. 92)):
A partner is being called.
Press the function key for the partner being called. Your telephone rings.
Lift the handset.
Call during a conversation (second call)
You are on the phone. Someone else calls you. You hear a single ringing tone. The
caller is shown as the top item on the menu.
Accept call. The first caller is waiting and cannot hear your conversation.
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Making calls as usual
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Accepting Calls
Call during a programming procedure
You receive a call but want to finish what you’re doing on your telephone first. You
are programming your phone. A call arrives.
Scroll to the Put on hold menu item.
Confirm your selection. You can continue with your programming. After comple-
tion, the held call will be shown.
Call forwarding
You receive an external call and wish to divert the call to the call forwarding stations:
Scroll to the Forward menu item.
Confirm your selection. The call is diverted to the call forwarding stations.
Note
• The call forwarding stations must have been set up in the telecommunications system.
19
Making calls as usual
InhaltContents
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Calling someone
Calling someone
You can telephone as usual inside and outside of the system: Directly select the
internal extension code or external call number.
You can call (redial) the 5 last external phone numbers you have dialled and select
function keys for frequently required phone numbers.
When you are not able to reach an external call partner, you can let the number be
automatically redialled up to 10 times.
You can be automatically called back when an internal connection is busy, or when
the exchange lines are busy and then become available again.
You can switch into a external call within your system if you want to tell the caller
something urgent.
You can also call anonymously if your external call partner is not to see who’s calling.
Call within your telephone system (→ p. 21)
Call outside of your telephone system (→ p. 21)
Call someone by pressing a key (→ p. 22)
Redial (→ p. 23)
Let a number automatically redial repeatedly (→ p. 23)
When busy (automatic call back) (→ p. 23)
Delete automatic call back (→ p. 24)
Call back line (→ p. 24)
Switch into an external call (switch in)* (→ p. 24)
Knock (→ p. 24)
Call anonymously (→ p. 25)
Tone post dial (DTMF) (→ p. 25)
Note
• Some telephone systems require a special digit as record-dial, the so-called external line code, for external calls. Sometimes a short break, a so-called dial break,
has to be added. Your telecommunications systems administrator will tell you
more.
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Making calls as usual
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Calling someone
Making calls within your telephone system
... Enter the call number.
Lift the handset.
Notes
• You can, of course, lift the receiver first and then dial the number. However, in this
case you will not be able to correct an input error.
• If you have switched Direct dial (→ p. 102) off, you cannot correct input errors
before dialling.
Calling outside your telephone system
Enter external line code, e.g. 0.
... Enter number.
Lift the handset.
Note
• Instead of entering the external line code, you can also press a line key.
• If you have activated LN on dialling (→ p. 97) you only need to dial the external
number.
21
Making calls as usual
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Calling someone
Presenting yourself with specified call numbers*
If your system is configured to do so, every time you make an outside call you can
select the number you want to present to the call recipient. This is called Calling Line
Identification Presentation (CLIP). This could be your ’service’, ’head office’ or ’workshop’ number, for example.
The number you want to dial is displayed.
Scroll to the menu item with the desired group number, e.g. dial with
987654321.
Lift the handset.
Your selected number is shown to the call recipient.
Note
• If a name is allocated to the number you want to present, you are shown this
name.
• You can assign the numbers with which you want to present yourself to the function keys (to program function keys, see Data Input Manual). If you press one of
these function keys before lifting the handset when making an external call, the
number selected will be presented to the party called.
• If you have deactivated Number display for outside calls (→ p. 101) , you will not
be offered numbers for presentation.
Making a call with one key stroke
Press the display key or function key for the desired subscriber.
Lift the handset.
Note
• You can find out how to assign a call number to a destination key in the section
Assigning functions/phone numbers to keys (→ p. 88).
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Making calls as usual
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Calling someone
Redial
You can redial one of the last external numbers called.
Press the "Redial" function key.
Scroll to the desired number, e.g. 06975051234.
Lift the handset.
Note
• If you selected a special number to present to the call recipient, this will also be
used for redial.
Redialling a call number
The external number dialled is busy.
Scroll to the Automatic redial menu item.
Confirm your selection.
Replace the handset. Dialling is repeated up to ten times at intervals.
Note
• You can only use "Automatic redial" if you are calling on a digital exchange line.
• Automatic redialling is stopped if you press any key or pick up the handset.
• You can specify the number of automatic redial attempts and the time between two
attempts in the Dial settings (→ p. 99) menu.
In the event of a busy signal (auto callback)
The dialled connection is busy. The callback menu item appears in the menu.
Scroll to the callback menu item.
Confirm your selection.
Replace the handset. Your telephone rings as soon as the other line is free.
Lift the handset when your telephone rings The other line is called automatically
via the telephone system.
Note
• In the case of external calls, "Auto callback" is only presented as an option if the
network provider and the system connection support it.
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Making calls as usual
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Calling someone
Deleting automatic callback
In the status menu:
Scroll to the Auto callbackmenu item.
Confirm your selection.
Callback, line
You want to make an external call but all the exchange lines are busy. The information message "No free line" appears.
Press the "Callback line" function key.
Replace the handset. As soon as a line becomes free, your telephone will ring
and the "Callback line" display will appear.
Lift the handset when your telephone rings You can dial the desired external call
number.
Note
• You must have assigned the "Callback line" function to a function key.
Cutting in on another call (cut-in)*
You call an internal extension. The user is already on a call. You want to cut in on the
call:
Scroll to the Cut-in menu item.
Confirm your selection. All subscribers will hear a cut-in tone. You are now
included in the call and can communicate with the subscribers.
Note
• Cut-in is only possible within your system. It must be enabled for your telephone
and the target telephone. Consult Avaya Service if necessary.
• Ending the cut-in: replace the handset or press the Escape key.
Call waiting
You call an internal extension. The number is busy.
Scroll to the Call waiting menu item.
Confirm your selection. Your call will then be re-signalled to the called party.
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Making calls as usual
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Calling someone
Calling anonymously
Lift the handset.
Scroll to the Anonymous callmenu item.
Confirm anonymous calling. Your number will not be transmitted to the called
party for your next external call.
Note
• Anonymous calling must be supported by your network operator.
Direct access tone dialling (DTMF)
Digit key operations are automatically transmitted as tones during an existing external call. This is necessary, for instance, if you want to interrogate answering
machines or voicemail boxes.
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Making calls as usual
InhaltContents
Create Numerous Connections
Create Numerous Connections
You can accept an additonal call during a call (second call (→ p. 103)). You can talk
to numerous callers alternately and switch between them as you choose.
You can talk to two call partners at the same time (three-party conference).
You can integrate a new call partner directly into the conference or call via consulta-
tion call in order to previously speak to this call partner individually.
Call someone in between (consultation call) (→ p. 27)
Talk to call partners alternately (brokering) (→ p. 27)
Forward caller (→ p. 27)
Foward additional caller (→ p. 28)
Switch in conference callers to the call (→ p. 28)
Switch in conference callers to the call via consultation call (→ p. 29)
Extend number of conference callers (→ p. 29)
Interconnect conference partners (→ p. 29)
End conference call (→ p. 29)
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Making calls as usual
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Create Numerous Connections
Consultation during a call (Refer-back)
During a call:
Press the "Refer-back" function key. The caller waits and cannot hear what you
say.
... Enter the number you wish to refer back to. Carry out refer-back call.
Press the "Refer-back" function key again. The refer-back call is ended and you
can speak again to the first caller.
Note
• You can also call the refer-back subscriber using a function key if it is set up as a
partner key or has been assigned to that subscriber’s number (as a destination
key).
Switching between two external callers (brokering)
If you want to speak with a call party (e.g. 06975058) who has been put on hold:
Scroll to the Return to 06975058menu item.
Confirm your selection. The other caller is now waiting.
Forwarding callers
Your caller wishes to be connected to another extension:
Press the "Refer-back" function key. The caller waits and cannot hear what you
say.
... Enter the number to which you want to forward the call.
Replace the handset. The refer-back extension will be connected to the first
caller.
Notes
• You do not need to wait until the refer-back extension picks up the call.
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Making calls as usual
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Create Numerous Connections
Forwarding a second caller
If you receive a call during an existing call, e.g. from 06975058:
Scroll to the Call from 06975058 menu item.
Confirm your selection. You are connected to the additional caller. The first
caller is now on hold and cannot hear your other conversation.
Now you want to forward the additional caller, e.g. to call number 1234:
Press the "Refer-back" function key.
Enter the number of the extension you want to connect the caller to,
in this example 1234. You can now announce the caller. The first party is put on hold.
Scroll to the Transfer call to 06975058 menu item.
Confirm your selection. You will now be able to talk to the first party again.
Conference - connecting a subscriber to a call
During a call:
Scroll to the Conference with ...menu item.
Confirm your selection.
... Enter number of second conference participant. You can immediately hold
a three-party conference once you are connected with the subscriber.
Information
• Every user can switch themselves out of the conference call: Replace the handset.
• The third user called is not answering:
•Select menu item Terminate and confirm to switch back to first call partner
• Press Escape key to call other call partner or
• return to first call partner via the menu item back to user....
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Making calls as usual
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Create Numerous Connections
Conference - connecting a party to a call using refer-back
During a call (e.g. with 06975058):
Press the "Refer-back" function key. The opposite party is put on hold.
... Enter number of second conference participant.
You can set up the conference once you are connected to this subscriber.
Scroll to the Conference with 06975058 menu item.
Confirm your selection.
Information
• Every user can switch themselves out of the conference call: Replace the handset.
• The third user called is not answering:
•Select menu item Terminate and confirm to switch back to first call partner
• Press Escape key to call other call partner or
• return to first call partner via the menu item back to user....
Expanding conference to include another participant
While you are carrying out a conference call:
Scroll to the Extend conference menu item.
Confirm your selection.
... Enter the number of the new participant.
Once you are connected to the number, all the parties can talk to each other immediately.
Note
• Conferences can be expanded to up to 9 participants.
• Conferences with external participants are always limited to three participants.
Interconnecting conference partners
During the conference:
Replace the handset.
Conference, ending
During the conference:
All participants:
Replace the handset.
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Making calls as usual
InhaltContents
Monitoring and handsfree
Monitoring and handsfree
You can switch on the loudspeaker of your telephone in order to hear your partner
aloud in the room.
You can also call someone in the hands-free mode. You don’t need to pick up the
headset. Hands-free means that you can additionally switch on the hands-free and
continue telephoning with the headset on the hook.
Hearing caller speak aloud (monitoring) (→ p. 31)
Telephoning with headset on hook (hands-free) (→ p. 31)
Telephoning on in hands-free mode with headset picked up (→ p. 31)
Hands-free - Continue call with headset (→ p. 31)
Hands-free - finish call (→ p. 32)
Tips for monitoring and hands-free mode (→ p. 32)
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