Avaya T3 Comfort User Manual

Benutzerhandbuch

User’s guide

Manual de usuario

Manuel utilisateur

Manuale d’uso

Gebruikersdocumentatie

T3 Comfort

connected to IP Office

Contents

2

Contents

Familiarise yourself with your telephone

Important notes .........................................................................................................3

Your T3 (IP) Comfort at a glance ..............................................................................7

The keys at a glance ................................................................................................8

Commissioning the T3 IP telephone .........................................................................9

Basic rules of operation ..........................................................................................11

Telephoning as usual

Answering calls ....................................................................................................... 15

Call someone ..........................................................................................................18

Making several connections ...................................................................................22

Telephoning without receiver ..................................................................................26

Telephoning with ease

Telephoning with partners ......................................................................................29

Using the call list .....................................................................................................31

Diverting calls (IP Office) ........................................................................................ 34

See charges (IP Office) ..........................................................................................40

Locking the telephone ............................................................................................42

Using the directory ..................................................................................................44

Logging into another telephone (Hot Desking) .......................................................47

Operate mailbox .....................................................................................................48

Customising your telephone

Setting audio, contrast and language .....................................................................57

Assign function and display keys ............................................................................62

Changing general settings ...................................................................................... 68

IP-specific settings ..................................................................................................78

Add-on equipment*

Links* ...................................................................................................................... 83

The DSS module ....................................................................................................85

Headset .................................................................................................................. 87

Consult the manual as required

Telephone functions and symbols ..........................................................................90

System information ................................... .. ............................................................92

Menu overview ................................ .......................................................................93

Troubleshooting ......................................................................................................95

Index ....................................................................................................................... 96

3

Familiarise yourself with your telephone

Important notes

Familiarise yourself with your telephone

Important notes

Which systems can you connect your telephon e to?

This telephone is only intended for connection to telecommunications systems from
Avaya. It mu

st not be connected directly to a PSTN.

Declaration of conformity

We, Avaya GmbH & Co. KG, declare that the T3 Comfort telephone complies with
the basic requirements and other relevant rules in accordance with EU directive
1999/5/EU (radio and telecommunication terminal equipment, R&TTE).

This telephone is intended for connection to digital interfaces of Avaya systems and
meets the fundamental requirements formulated in EC directive 1999/5/EU (Radio
and Telecommunication Terminal Equipment, R&TTE).

The design of this telephone makes it unsuitable for direct operation on interfaces of
public telephone networks.

If any problems should occur during operation, please initially contact your specialist
dealer or your system administrator.

The complete declaration of conformity can be requested at the following Internet
address: http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm

or look

for "Conformity" in the index.

Declaration of Conformity IP

We, Avaya GmbH & Co. KG, declare that the T3 IP Comfort telephon

e complies with
the basic requirements and other relevant rules in accordance with EU directive
1999/5/EU (radio and telecommunication terminal equipment, R&TTE).

This telephone is intended for connection to Ethernet/LAN interfaces of IP-capable
Avaya telecommunications systems and fulfils the basic requirements of Directive
1999/5/EU (R&TTE).

Avaya cannot guarantee successful operation of the telephone in LAN or Intranet
environments in which no Avaya system is present.

Declaration of Conformity (Links)

When using links and DSS modules:
This link / DSS module is intended for connection to T3 telephones and meets the

fundamental requirements of EC directive 1999/5/EC (Radio and Telecommunication
Terminal Equipment, R&TTE).

The design of this Link/DSS module makes it suitable for use with T3 telephones
only.

Important notes

4

Familiarise yourself with your telephone

License
Software Licens e

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USERíS
ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL
LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT

http://support.avaya.com/LicenseInfo/

("GENERAL LICENSE TERMS"). IF YOU DO
NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PROD­UCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY
FOR A REFUND OR CREDIT.
Avaya grant s En d User a license within the scope of the license types described
below. The applicable number of licenses and units of capacity for which the license
is granted will be one (1), unless a different number of licenses or units of capacity is
specified in the Documentation or other materials available to End User. "Designated
Processor" means a single stand-alone computing device. "Server" means a Desig­nated Processor that hosts a software application to be accessed by multiple users.
"Software" means the computer programs in object code, originally licensed by
Avaya and ultimately utilized by End User, whether as stand-alone Products or pre­installed on Hardware. "Hardware" means the standard hardware Products, origi­nally sold by Avaya and ultimately utilized by End User.

License Type(s):

Designated System(s) License (DS). End User may install and use each copy of the
Software on only one Designated Processor, unless a different number of Desig­nated Processors is indicated in the Documentation or other materials available to
End User. Avaya may require the Designated Processor(s) to be identified by typ e,
serial number, feature key , location or other specific designation, or to be provided by
End User to Avaya through electronic means established by Avaya specifically for
this purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain
software distributed under third party agreements ("Third Party Components"), which
may contain terms that expand or limit rights to use certain portions of the Product
("Third Party Terms"). Information identifying Third Party Components and the Third
Party Terms that apply to them is available on Avayaís web site at:

http://support.avaya.com/ThirdPartyLicense/

Tips on phone location

Place the telephone on a non-slip surface, especially if the furni

ture is new or has
recently been cleaned or polished. Varnishes or cleaning agents may contain sub­stances which soften the base parts of your telephone, and softened bases can
leave undesirable marks on furniture. Avaya cannot assume liability for damages of
this kind.

5

Familiarise yourself with your telephone

Important notes

Repairs

The equipment may only be opened or repaired by a qualified techni

cian. Do not
open the telephone yourself. Doing so could damage the unit and cause it to mal­function.

What you should definitely read

You should definitely read the following sections. These sections explain all the parts
of your telephone. You will find out how to use your telephone.

Overview of your telephone (

→

p. 7)

Basic rules of operation (→ p. 11)

i

Note

• Y ou will often find this information line at the end of a section or chapter. It contains

additional information that will help you to make better use of the functions.

Additional functions

Functions marked by an * are not activated as standard for your

telephone.

If you wish to use one of these functions, please contact your system administrator.

... telephoning made easy

You can make the following settings immediately or during your first telephone calls:

•T

heV

olume (

→

p. 58) for ringing, for the receiver and the settings for Handsfree

(

→

p. 59) to your surroundings.

• Adapting the contrast of the display (→ p. 58) to the lighting conditions where you

are.

• Selecting which Language (

→

p. 60) should be used for all displays. The lan-

guages available are English, German, French, Spanish, Dutch and Italian.

• Saving frequently used numbers in the directory (→ p. 44). You can modify the

individual directory entries yourself.

User manual in other languages

Would you prefer to read these operating instructions in a different language? Go to
the Avaya Support page at http://support.avaya.com where you can access our list
of documents. Look there to find out whether the language version you want is avail­able for download.

Important notes

6

Familiarise yourself with your telephone

Always dispose of old equipment correctly - keep our environment tidy

Old electrical and electronic equipment marked with this symbol can
contain substances hazardous to human beings and the environment.
Never dispose of these items together with unsorted municipal waste
(household waste). In order to protect the environment, public collec­tion points have been set up to ensure the correct disposal of old elec­trical and electronic equipment marked with this symbol.
To reduce the risk of these substances being released into the envi­ronment and to reduce the burden on natural resources, it is also pos­sible to participate in Avaya’s used equipment return system. This
system ensures the correct recycling of old equipment as well as the
re-utilisation of individual components.

7

Familiarise yourself with your telephone

Your T3 (IP) Comfort at a glance

Your T3 (IP) Comfort at a glance

1 Display
2 Level switch for display keys
3 Clear key
4 Arrow keys for navigation around the display
5 OK key
6 Escape key
7 Cover with alpha keypad underneath
8 Numeric keys with letters
9 Function keys, some with LEDs
10 Volume/Contrast keys
11 Call indicator
12 Display keys for destinations, functions, lines and partners

The keys at a glance

8

Familiarise yourself with your telephone

The keys at a glanc e

... Digit keys with letters: For dialling cal l numbers and entering

codes. The alphabetic labelling allows you to dial with letters (vanity numbers).

Star and hash: For special functions

Escape: Ends the current connection during a call and also cancels entries (the

next higher menu level then appears on the display).

Clear: Deletes the character above the marker. If the marker comes after the last

character, the last character is deleted.

Arrow up / down: Moves the cursor up or down in the display.

+ / -: Increases or decreases the volume or contrast.

Arrow left / right: Moves the cursor to the left or right in the display.

Enter: Opens a selected menu item or confirms an input.
Switch level: Activates the next level for the display keys.
Function keys:

• 10 display keys below the display.

• 12 user-definable function keys next to the numeric block, 6 of these with LEDs.

• 5 fixed function keys: Menu (the key is well accentuated on the top), handsfree/
monitoring, mute (switch off microphone), redial and hold.

Built-in alphabetic keypad: for convenient text entry.

i

Note

• The default assignment for the function keys is printed on the enclosed label strips.

9

Familiarise yourself with your telephone

Commissioning the T3 IP telephone

Commissioning the T3 IP te lephone

Please read and follow the following instructions regarding the commissioning of an
IP telephone.

InhaltContents

Connecting and registering the telephone (

→

p. 10)

Modifying language for the registering procedure and IP settings (→ p. 10)

i

Note

• IP-specific settings are described in separate chapters (→ p. 78) in the user manual.

Commissioning the T3 IP telephone

10

Familiarise yourself with your telephone

Connecting and registering the T3 IP telephone

After connecting to the LAN (Local Area Network) and to the power supply (only if
the telephone is not powered via the LAN), the telephone software is activated and
subsequently searches automatically for a gatekeeper (responsible for access
authorisation). A gatekeeper is normally found. If this is the case, the registration
window appears next:

... Enter extension number.

Scroll to thePIN menu item.

Enter PIN. No PIN is allocated to the IP Office in delivery condition.

Confirm selection. The idle display appears next. Y ou can now also be reached

under the number you have entered (extension number).

i

Note

• You can changeLanguage (→ p. 10) for the registration procedure.

• If you have cancelled registration (i.e. you have exited the registration window via
the Escape key) in order to change or view settings in the menu, you can reregis­ter via the User administration menu item.

Selecting the language for the register ing procedure and IP settings

If your telephone has not yet been registered, you can choose between 11 different
languages (German/English/French/Italian/Spanish/Dutch/Hungarian/Slovenian/
Polish/Czech/Russian):

Press the "Menu" function key.

Scroll to the "Switch language" menu item.

Confirm selection.

Select the desired language, e.g. English.

Confirm selection.

i

Note

• When first setting up your telephone you can choose your pr eferred language in
other ways: When the registration window appears, press the Escape key twice.
"D/GB/F/I/E/NL..." appears. Subsequently select your preferred language.
"D/GB/F/I/E/NL..." disappears once the language has been changed.

11

Familiarise yourself with your telephone

Basic rules of operation

Basic rules of operation

You can select and use most of the functions using the menu. To make ope ration
easier, you can assign frequently used functions to the function keys. Some keys
have already been assigned functions in their factory settings.

Selecting functions in the menu

Press the "Menu" function key.

or scroll to the desired menu item.

Confirm your selection. The selected function is displayed. A submenu also

appears in many cases. You can scroll in the submenu just as you can in the menu.

i

Notes

• You can find all the functions in the menu overview (→ p. 93).

Cancelling or exiting an operation

If you have made an input or parameter error:

Press (several times if necessary) to cancel the procedure. You then move up

one menu level or go to the idle display.

i

Note

• Settings which you have changed using the OK key cannot be reset with the
Escape key.

Basic rules of operation

12

Familiarise yourself with your telephone

The display helps you

The displays guide you through operation step by

step. The display provides you

with a great deal of information, such as the status of your current connection.
The phone number of all external ISDN callers appears in the display, assuming they

have not disabled call number ID display. This allows you to see who is calling. If
name and call number of the caller have been stored in your telecommunications
system, you will see the caller’s name.

The 10 display keys can be assigned different functions. You can read the current
function of each key in the display.

What does the idle display show?

The idle display shows:

•

Your na

me and call number

• Day, date and time

• Assignment of display keys

• The display key level

• Status messaged if required

Status messages

If required, your telephone displays additional text in the idle display. This happens
when there is important information for you (e.g. new entry in the call list) or you
have activated special functions (e.g. "Divert to").

You can call the associated menu item directly from a status message, e.g. to
change the setting.

Scroll to the desired status message.

Confirm your selection.

13

Familiarise yourself with your telephone

Basic rules of operation

Display keys

Your telephone has 10 special function keys, the display keys. The current allocation
of each key is shown in the display.
Examples You can call Partner 1 (= Part 1) using the top left key. If you press the
second key in the bottom row, the call list appears.

Display keys in several levels

The first level display keys can be allocated to partners, lines or any other functions
as required. Normally, you will see the first level displayed.

You can assign destinations to display keys in other levels.
You can change between the levels using the "Switch level" key.
The level tabs show you which level is in use. Level 2 is active in the illustration.
Press . The next level of the display keys will be shown. The current destinations

are shown in the display.
Press . Return to the first level.

i

Note

• A new level is only displayed when the last display button has been assigned to a
destination.

• A maximum of 8 levels can be displayed.

Basic rules of operation

14

Familiarise yourself with your telephone

Entering text

Your telephone has its own keypad with letter keys (→ p. 7). The keys are arranged
in a similar manner to a computer keyboard.

´The default layout corresponds to the letters printed in white on the keys.

•For upper case letters, the shift key (up arrow) must be held down.

• Special characters are shown in blue. For special characters, the ALT key must
be held down.

• Country-specific special characteristics can be created as follows: First select
the special diacritic character shown in blue (e.g. an accent). Then enter the nor­mal letter for that key.

Example:

You want to enter the character Á.

• Press and hold the ALT key.
Press ´ (above the D) on the middle row of keys.
Release both buttons.

• Press and hold the Shift key.
Press the A key.
Release both buttons.

The character Á will be shown in the display.

i

Note

• If you have a telephone with an unprinted alphanumeric keypad (→ p. 61) you
must place a keypad template over the a lphanumeric keypad. The appropriate let­ters and symbols are printed on the template.

15

Telephoning as usual

Answering calls

Telephoning as usual

Answering calls

You can lift the receiver and speak with the caller as usual.
If another subscriber within your system receives a call, you can pick up the call at

your telephone.
It is also possible to answer calls using the handsfree key and then to telephone with

the receiver on-hook.
You can set your telephone to activate handsfree mode automatically when it

receives an internal call. You will not need to lift the receiver, but can immediately
start speaking to the caller (Automatic handsfree for incoming call (

→

p. 69)).

It is also possible to put calls on hold for the time being, rather than answer them
immediately. This allows you to complete any operating procedures you have
already started (e.g. ed i ti n g a di re ct ory entry).

You can also divert a caller without answering the call.
If you receive unwanted anonymous calls, you can let the number of the caller be

identified (trap call).

InhaltContents

If you receive a call (→ p. 16)
Answering a call for a partner (→ p. 16)
If another telephone rings (pick-up) (

→

p. 16)
If a group is being called (group pick-up) (→ p. 16)
Call during a conversation (call waiting) (→ p. 17)
Call during a programming procedure (

→

p. 17)
Call diversion (→ p. 17)
Trap call* (→ p. 17)

Answering calls

16

Telephoning as usual

If you receive a call

Your telephone rings. The call is shown in the display.

Lift the handset.

i

Notes

• Telephoning without the receiver: Press the "Han dsfree/Monitoring" function key.

• When you recieve a diverted call, you will be shown the number or the name that
the caller has dialled.

• If you do not want the caller to hear what is being said at your end, press the
"Mute" key. The opposite party will be able to hear you again after pressing this
key again.

Answering a call for a partner

If you have assigned a partner to a function

key or display key:

A partner is being called.

Press the display key or function key for the partner being called.

Lift the handset.

If another telephone rings (pick-up)

Another telephone rings.

Press the "Pick-up" function key

.

... Enter the number of the ringing telephone.

Lift the handset. You can now talk with the caller.

If a group is being called (pick-up)

A group is being called. A group member’s telephone rings.

Press the "Pick-up" function key. It displays all the groups of which you are a

member.

Scroll to a group of which the ringing telephone is a member.

Lift the handset. You can now talk with the caller.

i

Notes

• Instead of selecting the gro up, you can also enter the group call number directly.

17

Telephoning as usual

Answering calls

Call during a conversation (call waiting)

You are on the phone. Someone else calls you. You hear a single ringing tone. The
caller is shown as the top item on the menu.

Answering a call. The first caller is waiting and cannot hear your conversation.

i

Note

• In order for a second caller to be displayed, call waiting has to be activated.

Call during a programming procedure

You receive a call but want to finish what you are doing on your telephone first.
You are programming you

r phone. A call arrives.

Scroll to the Place call on hold menu item.

Confirm your selection. You can continue with your programming. After comple-

tion, the held call will be shown.

Forward

You receive a call and wish to divert the call to a different phone number:

Scroll to the Follow me to menu item.

Confirm your selection.

... Enter the external call number to which calls are to be diverted.

The call is diverted.

Trap call*

You are talking with an external caller. "Telephone number suppressed" is displayed
instead of the caller’s name or number. If you would like to know the caller’s number,
you can register for this with your network provider.

Scroll to the Trap call menu item.

Confirm selection. The message "Call registered" is displayed.

The phone number of the caller is now stored with your network provider.

i

Note

• You will have to apply to your network provider to use trap call and there will be a
charge for this service.

• You can only use trap call when the external line being used supports this feature.

• Please ask your network provider how they will inform you of a number which has
been identified.

Call someone

18

Telephoning as usual

Call someone

You can use the telephone as usual within and outside your telephone system: Dial
the internal extension number or external phone number directly.

You can use the display keys to redial the 10 most recently called numbers and to
dial frequently required numbers.

If an number is busy, you can be automatically called back when the line is free
again.

Y ou can cut in on another call within your system, if you have something urgent to tell
one of the subscribers.

If you don’t want the person who you call to see your number, you can also call anon­ymously.

You can also page subscribers in your telephone system via the loudspeakers fitted
in the telephones. You can talk to individual subscribers or groups.

InhaltContents

Making a call within and outside your telephone system (→ p. 19)
Making a call with one key stroke (→ p. 19)
Redialling (→ p. 19)
Auto callback* (

→

p. 20)
Joining another call (cut-in)* (→ p. 20)
Anonymous calling (→ p. 21)
Paging (

→

p. 21)

i

Note

• Some telephone systems require a special code to be dialled first for external
calls, the so-called external line code. You can obtain more information from your
system administrator.

19

Telephoning as usual

Call someone

Making a call within and ou tside your telephone sy st em

... Enter the desired number.

Lift the handset.

i

Notes

• You can, of course, pick up the handset first and then dial the number. However, in
this case you cannot correct an input error.

• If you have deactivatedD irect dial (→ p. 71) , you can correct input errors before
dialling.

• If necessary, you have to predial an external line code for external calls. For more
information, contact your system administrator.

Making a call with one key stroke

Press the display key or function key for the desired subscriber.

Lift the handset.

i

Note

• You can assign numbersto keys yourself.

Redialling

You can redial one of the last 10 numbers called.

Press the "Redial" function key.

Scroll to the desired number, e.g. 06975051234.

Lift the handset.

Call someone

20

Telephoning as usual

If the person you have called cannot be reached (auto callback)*

The number you called is busy.

Scroll to the Callback menu item.

Confirm selection.

Replace the handset. Your telephone rings as soon as the other line is free.

Lift the handset when your telephone rings. The other line is called automatically

by the telephone system.

i

Note

• In the case of external calls, you can only use "Auto callback" if the network pro­vider, type of system connection and connected party support it.

• For internal calls, you can also initiate "Auto callback" if the extension dialle d was
not busy and the call was not picked up.

Joining another call (cut-in)*

You call an internal extension. The user already has a call. You want to cut in on the
call:

Scroll to the Cut-in menu item.

Confirm your selection. All subscribers hear a cut-in tone. Y ou are now included

in the conversation and can give the subscribers your message.

i

Note

• Cut-in is only possible within your system. It must be enabled for your telephone
and the target telephone. If you require this option, contact your system adminis­trator.

• Ending the cut-in: Replace the handset or press the Escape key.

21

Telephoning as usual

Call someone

Anonymous calling

... Enter the external phone number.

Scroll to the Anonymous calling menu item.

Confirm "anonymous calling".

Lift the handset. Your call partner cannot see your number.

i

Note

• "Anonymous calling" must be supported by your network operator.

Paging

Press the "Menu" function key.

Scroll to the Paging menu item.

Confirm your selection.

... Enter the call number or group number which you want to page.

Lift the handset. You can now carry out paging. The individual subscriber or all

the group members can now hear you.

i

Note

• Instead of entering a group number, you can also select a displayed group and
confirm it via the OK key.

• You will only hear the paging announcement in your handset after picking it up.

Making several connections

22

Telephoning as usual

Making several connect ions

You can also accept another call while you are already on the phone (Call waiting

(

→

p. 72)). You can speak to several parties alternately and switch back and forth

between them as you wish.
You can speak with several callers simultaneously (conference).

InhaltContents

Consultation during a call (hold) (→ p. 23)
Switching between two external callers (brokering) (

→

p. 23)
Forwarding callers (→ p. 23)
Forwarding additional callers (→ p. 24)
Conference - 3 participants (

→

p. 24)
Conference - several participants (→ p. 25)
Connecting conference partners with each other (→ p. 25)

23

Telephoning as usual

Making several connections

Consultation during a call (hold)

During a call:

Press the "Hold" function key. The caller waits and cannot hear what you say.

... Enter the number you wish to hold. Carry out hold conversation.

If necessary, disconnect the hold extension.
Scroll to the Return to ... menu item.

Confirm your selection.

You will now be able to talk to the first party again. The other party is on hold.

i

Note

• You can also call the hold extension with a function key if it is set up as a partner
key or is assigned to that extension number (Destination key).

Switching between two external callers (brokering)

If you want to speak with a call party (e.g. 069750

58) who has been put on hold:

Scroll to the Back to 06975058 menu item.

Confirm your selection. The other caller is now waiting.

Forwarding callers

Your caller wishes to be connected to another extension:

Press the "Hold" function key. The caller waits and cannot hear what you say.

... Enter the number to which you want to forward the call.

Replace the handset. The hold extension will be connected to the first caller.

i

Notes

• You do not need to wait until the hold extension picks up the call.

Making several connections

24

Telephoning as usual

Forwarding additional callers

Someone calls you while you are on another call, e.g. from 06975058:

Scroll to

the Call 06975058 menu item.

Confirm your selection. You are connected to th e second cal ler. The first caller

is on hold and cannot hear your other conversation.
Now you want to forward the additional caller, e.g. to call number 1234:

Press the "Hold" function key.

Enter the number of the extension you want to connect the caller to,

in this example 1234. You can now announce the caller. The first party is waiting.

Scroll to the Transfer call to 06975058 menu item.

Confirm your selection. You will now be able to talk to the first party again.

Conference operation - adding a party to a call

During a call (e.g. with 06975058):

Press the "Hold" function key. The other party is on hold.

... Enter the number of second conference participant.

When you are connected to this subscriber, you can initiate the conference.

Scroll to the Conference menu item.

Confirm your selection.

i

Notes

• Ending the conference: Any participant can switch out of the conference. Replace
the receiver.

• If the third subscriber whom you are calling doe s not answer, select the Return
to subs ... menu item to return to the first participant.

25

Telephoning as usual

Making several connections

Conference with more than three parties

You are telephoning with the first call partner who wishes to participate in the confer­ence:

Press the "Hold" function key. The other party is on hold.

... Enter the number of second conference participant.

Wait until you are connected to this subscriber.

Press the "Hold" function key again. The two initial parties are put on hold.

In case further parties call and are also put "on hold".

Scroll to the Conference menu item.

Confirm your selection.

You are now in a conference with all the parties who were on hold.

i

Notes

• Ending the conference : Any participant can switch out of the conference. Replace
the handset.

• If the new subscriber you are calling does not answer:
Select the Return to subs... menu item to return to the waiting participant.

Connecting conference partners with each other

During the conference:

Replace the handset.

Telephoning without receiver

26

Telephoning as usual

Telephoning without receiver

Y ou can activate the loudspeaker of your telephone in order to hear the caller without
having to use the handset.

You can also make a call with handsfree. You do not then need to pick up the
receiver. You can also activate handsfree mode during a call and then continue the
conversation with the receiver on-hook.

InhaltContents

Monitoring / Handsfree (→ p. 27)
Making a call with the receiver on-hook (handsfree) (→ p. 27)
Handsfree - ending a call (

→

p. 27)

Tips for handsfree monitoring and handsfree calling (→ p. 28)

27

Telephoning as usual

Telephoning without receiver

Switch on monitoring/handsfree during a call

While telephoning with the receiver lifted:

Switching to monitoring:

Press the "Handsfree/Monitoring" function key (LED lights up). You can then

hear the caller through the built-in loudspeaker.

Switching to handsfree:

Press the "Handsfree/Monitoring" function key again (LED flashes). The built-in

microphone is activated. You can replace the handset and speak handsfree.

Adjusting the loudspeaker volume:

Press keys + and –.

Making a call with the receiver on-hook (handsfree)

... Enter the desired number.

Press the "Handsfree/Monitoring" function key (LED flashes).

When the desired party answers, you can hear them out loud and you can also talk
to them with the receiver on-hook.

i

Note

• The LED next to the function key flashes whenever you switch to handsfree.

• If you want to make a handsfree call, you can also select the number from the call
list or the redial list.

Handsfree - continuing the call using the receiver

During a handsfree call:

Lift

the receiver (LED goes out).

Handsfree - ending a call

While you are telephoning handsfree with the receiver on the hook:

Press the "Handsfree/Monitoring" function key (LED goes out).

i

Note

• You can also end the call with the Escape key.

Telephoning without receiver

28

Telephoning as usual

Tips for handsfree monitoring and handsfree calling

Perhaps you can’t remember whether call monitoring or handsfree are actually acti­vated? Here are a couple of

simple tips:

• If the receiver is not on the hook, the "Handsfree/Monitoring" function key toggles
between call monitoring (LED on), handsfree (LED flashing) and normal telephone
operation (LED off). None of these will end the call.

• If, however, the receiver is on the hook, the call will be ended the next time the key
is pressed!

29

Telephoning with ease

Telephoning with partners

Telephoning with ease

Telephoning with partners

A partner (user) can be any internal subscriber to your system.
You can set up partner keys. These can be display keys or other function keys. The

display or the LEDs in the function keys provide information about the activities of
each partner.

Setup is the same procedure as for Function keys (

→

p. 63).

InhaltContents

Calling partners (→ p. 30)
Answering a call for a partner (→ p. 30)
Information about partners on display keys (

→

p. 30)

i

Note

• You can set up all the freely programmable function keys and the first 10 display
keys (first level) as partner keys.

Telephoning with partners

30

Telephoning with ease

Calling partners

Press the key for the desired partner.

Lif

t the handset.

Answering a call for a partner

A partner telephone rings and the corresponding display flashes:

Press the p

artner key.

Lift the handset.

Information about partners on display keys

The following information is shown in the display fields.

Partner is free
Partner busy (on a call, or receiver off-hook)

(name is shown in inverse)
Partner is being called (name and bell flashing

alternately)

31

Telephoning with ease

Using the call list

Using the call list

If you do not answer a call it is stored in the call list with the time and date.
You can display this list at any time and return calls to the subscribers entered in it.

The call list also displays all the calls which have been made.
The list contains the 10 most recent entries.

InhaltContents

Selecting an entry from the call list (→ p. 32)
Deleting an entry (→ p. 32)
Deleting all entries (

→

p. 32)

Symbols in the call list (→ p. 33)

Using the call list

32

Telephoning with ease

Selecting an entry from the call list

Press the "Call list" function key.

Scroll to the desired entry, e.g. 0069123456.

Lift the handset.

i

Notes

• If you call an entry from the call list, the entry is automatically deleted.

Deleting an entry

Press the "Call list" function key.

Scroll to the en

try you want to delete, e.g. 0069123456.

Delete entry.

Deleting all entries

Press the "Call list" function key.

Scroll to the Delete all menu item.

Confirm your selection.

33

Telephoning with ease

Using the call list

Symbols in the call list

Examples of an entry in the call list:

i

Note

• Overlong entries will not fit in their entirety in the display. You can view the com­plete call list entry with the left and right arrows.

• You can accept a call list entry (

→

p. 46) into the directory.

! 06975056666 Th 12.06. 17:13 2*

Wagner 14 12.06. 16:34
Clark We 11.06. 08:21
0691234567 We 11.06. 06:31

Meaning
! New entry which has not yet

been viewed

Entry whi c h has already been

shown

Call that you have had with an

external caller
06975056666 Phone number of caller
Clark Caller’s name
We 11.06. 06:31 Day and time of last call
2* The caller called twice
Wagner 14 In the case of a call diversion

to your telephone: Caller and

the number of the telephone

which has diverted

Diverting calls (IP Office)

34

Telephoning with ease

Diverting calls (IP Office)

You can divert incoming calls to another connection. You may have calls diverted to
your telephone from another connection.

You can activate forward unconditional to a previously entered phone number. You
have the choice

• whether this should always take place,

• only if the telephone is busy

• or only if the telephone is not answered within a specified time period.
You can also set this up for other telephones if you have the authorisation to do so.

You can also let a call signal at two telephones at the same time, e.g. at your office
telephone and at your GSM mobile phone.

InhaltContents

Diverting calls for your telephone (→ p. 35)
Diverting calls to your telephone (→ p. 35)
Forward, deactivating (→ p. 35)
Forward unconditional (

→

p. 36)
Forward unconditional after time and if busy (→ p. 36)
Deleting forward unconditional destination (→ p. 37)
Forwarding calls for another telephone* (

→

p. 38)

Signalling a call at two telephones (mobile twinning*) (→ p. 39)

i

Note

• The time that elapses before forward unconditional "after time" takes place is set in
the system.

35

Telephoning with ease

Diverting calls (IP Office)

Routing calls for your teleph one

Press the "Menu" function key.

Scroll to the Call routing menu item.

Confirm your selection.

Scroll to the Call routing to menu item.

Confirm your selection.

Enter the number to which you want to route calls, e.g. to 1234 .

Confirm the number . The st atus indication Route to 1234 appears in the dis­play . The telephone to which you are diverting your calls displays the status Divert
from 4712.

i

Notes

• You can also press an appropriate destination or partner key instead of entering

the number.

Diverting calls to your telephone

Press the "Follow me here" function key.

Enter the internal number of the subscriber for whom you want to set

up call diversion to your own telephone, e.g. from 1234.

Confirm the number. The status indication of the diverted telephone Divert
to 1234 appears in the display.

i

Notes

• You can also press an appropriate destination or partner key instead of entering

the call number.

Forward, deactivating

In the status menu:

Scroll to the desired call diversion, e.g. Follow me to 1234

Confirm your selection.

Scroll to the Deactivate menu item.

Delete call diversion.

Diverting calls (IP Office)

36

Telephoning with ease

Forward unconditional

Press the "Forward unconditional" function key.

Enter the call number or, if necessary, correct the one displayed to
which the calls are to be forwarded (e.g. to 1234). An additional external line code
probably has to be predialled for an external call number (usually "0").

Scroll to the On menu item.

Confirm your selection.

The entry Follow me to 1234 - appears in the status messages.

Forward unconditional after time and if busy

Press the "Menu" function key.

Scroll to the Forward menu item.

Confirm your selection.

Scroll to the Forward on busy/NA menu item.

Confirm your selection.

Ente r the call number or, if necessary, correct the one displayed to
which the calls are to be forwarded (e.g. to 1234). An additional external line code
probably has to be predialled for an external call number (usually "0").

If necessary, scroll to the If free (after time) or If busy menu item.

Confirm your selection.
The entry Follow me to 1234 appears in the status messages. In addition, a
clock symbol is shown for forward unconditional "If free" and a B for forward uncondi­tional "If busy".

i

Note

• You can simultaneously activate forward unconditional after time and if busy. Calls

are forwarded to the same call number.

• You can forward calls "after time" and "if busy" to a different call forwarding station

than the one used for "normal" forward unconditional.

• As standard, only the calls which are specifically for your telephone are forwarded.

You can also divert the calls which you receive as a member of a group. In the For­ward > Forward unconditional menu set the menu item Forward group calls
to "On".

37

Telephoning with ease

Diverting calls (IP Office)

Deleting forward unconditional destination

Press the "Menu" function key.

Scroll to the Forward menu item.

Confirm your selection.

Scroll to the Forward unconditional or Fwd. uncond. busy/after

time menu item.

Confirm your selection.

Scroll to the Delete menu item.

Confirm your selection. The call number has been deleted.

i

Note

• Even if you deactivate forward unconditional, the entry for the forward uncondi­tional destination still remains.

Diverting calls (IP Office)

38

Telephoning with ease

Forward uncond. for another telephone*

Press the "Menu" function key.

Scroll to the Forward menu item.

Confirm your selection.

Scroll to the Forward unconditional for menu item.

Confirm your selection.

Enter the internal number of the subscriber for whom you want to set

up call diversion to your own telephone, e.g. from 1234.

Enter the PIN for this subscriber, e.g. 0000.

Confirm your entry.

Scroll to the Forward unconditional or Fwd. uncond. busy/after

time menu item.

Confirm your entry.

Ente r the call number or, if necessary, correct the one displayed to
which the calls are to be forwarded (e.g. to 1234). An additional external line code
probably has to be predialled for an external call number (usually "0").

If necessary, scroll to the If free (after time) or If busy menu item.

Confirm your selection.

i

Note

• You can also press an appropriate destination or partner key instead of entering

the call number.

39

Telephoning with ease

Diverting calls (IP Office)

Signalling a call at two telephones (mobile twinning*)

Press the "Menu" function key.

Scroll to the Call diversion menu item.

Confirm selection.

Scroll to the Twinning menu item.

Confirm selection.

... enter the external number of the telephone which should also ring when a

call is received, e. g. 012341234.

Confirm the number. The following status appears in the display of the tele-

phone Twinning (on).
Now if your T3 telephone is called, the external telephone also rings. You can take

the call on both telephones.

i

Note

• If twinning is assigned to a display or function button, the display flashes if you
answer a call on your mobile phone. Y ou can transfer the call to your T3 telephone
with one press of this button.

See charges (IP Office)

40

Telephoning with ease

See charges (IP Office)

During a call you can have the currently incurred charges, converted to your local
currency, shown in the display (

→

p. 73).
You can view the charges for your most recent call.
Your call charges incurred since the last reset are totalled and stored in the tele-

phone system.
Furthermore your telephone system can also record and account for the call charges

for single projects or private calls separately.

InhaltContents

Viewing the charges for the last call (→ p. 41)
Viewing the sum of the charges (→ p. 41)
Resetting charge meter (

→

p. 41)

i

Note

• Charges can only be displayed if your network operator supports this. For techni-

cal reasons, the charges displayed may differ from those calculated.

• In the case of a conference with two external subscribers, the sum of the charges

for both external connections is shown.

• Charges which are incurred by an external call diversion appear as a message.

41

Telephoning with ease

See charges (IP Office)

Viewing the charges for the last call

Press the "Menu" function key.

Scroll to the Charges menu item.

Confirm sel

ection. The charge for the last call,

e.g. Last call € 1.19 is displayed.

Viewing the sum of the charges

Press the "Menu" function key.

Scroll to the Charges a

nd confirm.

Scroll to the Total menu item. The sum of the charges so far ,

e.g. Total € 31.17 is displayed.

Resetting the call charge meter

Press the "Menu" function key.
Scroll to the Charges and confirm.
Scroll to the Delete them and confirm.

Locking the telephone

42

Telephoning with ease

Locking the telephone

You can protect your telephone against unauthorised use by locking it with a PIN
(Personal Identification Number). Y ou can enter this PIN yourself and also change it
at any time.

It is still possible to answer all incoming calls and dial internal numbers when the tel­ephone is locked.

InhaltContents

Changing the PIN (Personal Identification Number) (→ p. 43)
Locking the telephone (→ p. 43)
Unlocking the telephone (→ p. 43)

43

Telephoning with ease

Locking the telephone

Changing the PIN (Personal Identification Number)

Press the "Menu" function key.
Scroll to the Lock menu item.

Confirm selection.

Scroll to the Setting up the PIN menu item.

Confirm selection.

... Enter the current PIN.
... Enter new PIN.

Confirm PIN.

i

Note

• No PIN is allocated upon delivery.

• The PIN may be up to 31 characters long.

• If you make a mistake when entering your PIN: Press the Escape key and start
again from the beginning.

• The lock PIN and the hot desking PIN (

→

p. 47) are the same.

Locking the telephone

Press the "Menu" function key.

Scroll to the L

ock menu item.

Confirm your selection.

Scroll to the Lock telephone menu item.

Confirm your selection. The telephone is now locked.

Unlocking the telephone

In the idle display:

Scroll to the status message Telephone locked.

Confirm your selection.

... Enter the current PIN.

If necessary, confirm PIN.

Using the directory

44

Telephoning with ease

Using the directory

The directory consists of a central and a personal section. It contains up to 1000
entries.

The entries from the central section are displayed at each telephone. They can only
be changed using the "Manager" administration tool.

You can add and change personal entries in your directory. These personal entries
are only available at your telephone.

You can then dial all these entries quickly and easily.

InhaltContents

Dialling an entry from the directory (→ p. 45)
Entering new numbers into the directory (→ p. 45)
Editing entries in the directory (→ p. 45)
Saving redial numbers in the directory (

→

p. 46)

Saving a call list entry in the directory (→ p. 46)

45

Telephoning with ease

Using the directory

Dialling an entry from the directory

... Enter one or more first letters of the name until the desired subscriber is

shown.

If necessary, scroll to the desired subscriber.

Lift the handset. The number is dialled.

i

Notes

• You can also scroll to the desired number using the arrow keys.

Entering new numbers into the directory

Press the "Directory" function key.

Scroll to the New personal entry menu item.

Confirm your selection.

... Enter the desired number.

Confirm the number.

... Enter the name.

Confirm the name and add the individual entry to the directory.

i

Note

• You may need to enter an external line code in front of an external call number.
You can obtain more information from your system administrator.

Editing entries in the directory

You can change all the personal entries which you have added to the directory.

Press the "Directory" function key.
... Enter one or more first letters of the name until the desired subscriber is

shown.

Confirm your selection.

Scroll to the Edit menu item.

Confirm your selection. Edit the number.
Confirm your selection. Edit the name.
Accept new settings.

Using the directory

46

Telephoning with ease

Saving a call list entry in the directory

Press the "Call list" function key.

Scroll to

the desired entry, e.g. 0069123456.

Confirm your selection.

Scroll to the Directory entry menu item.

Confirm your selection.

... Enter a name for this number.

Save in the directory.

Saving redial numbers in the directory

Press the "Redial" function key.

Scroll to the desired entry, e.g. 0069123456.

Confirm your selection.

Scroll to the Directory entry menu item.

Confirm your selection.

... Enter a name for this number.

Save in the directory.

i

Note

• You can also save a call list entry in your directory.

47

Telephoning with ease

Logging into another telephone (Hot Desking)

Logging into another telephone (Hot Desking)

Hot Desking enables you to log in at another telephone. The telephone accepts your
internal extension number and the settings of your normal telephone (e.g. directory
and assignment of the function keys).

i

Note

• Hot Desking is only possible if you have set a PIN for it. The PIN is the same as
the lock PIN (→ p. 43).

• Hot Desking is also possible in a SCN (Small Community Network).

Logging in to the telephone

You can log into every other telephone if you have set a corresponding PIN.
At another phone:

Press the "Menu" function key.

Scroll to the Login menu item.

Confirm selection.

... Enter current PIN.

If necessary, confirm PIN.

You are logged in at this telephone.

i

Note

• You have been automatically logged out of the telephone at which you were previ­ously logged in.

Logging out from the telephon e

You can logout from your own telephone or from another one at which you used Hot
Desking to log in:

Press the "Menu" function key.

Scroll to the Logout menu item.

Confirm selection. You are no w l ogged out of this telephone.

i

Note

• If you logged into this telephone via Hot Desking, the standard user of this tele­phone is automatically logged in again.
You are automatically logged into your standard telephone again.

• It is possible to call other internal subscribers from a telephone at which no user is
logged in.

Operate mailbox

48

Telephoning with ease

Operate mailbox

Your mailbox is easy to manage using the menu system.
You can listen to and forward messages you have received or send your own mes-

sages.
You can also change the personal greeting and the access password for your mail­box.
You also have the option of sending a voice message by e-mail.

InhaltContents

Switch on voicemail (→ p. 49)
Listen to messages (→ p. 49)
Messages, sending (

→

p. 51)

Forward messages (→ p. 52)
Save message (→ p. 53)
Change personal greeting (

→

p. 54)

Changing mailbox password (→ p. 55)
Send voicemail as email (→ p. 56)

i

Note

• The "Voicemail" function key accesses voice commands which guide you through
the mailbox operation. You use the keyboard to make the input.

49

Telephoning with ease

Operate mailbox

Switch on voicemail

You can set your telephone up so that callers are diverted to your mailbox after a cer­tain time.

Press the "Menu" function key.
Scroll to the Settings menu item and confirm.
Scroll to the Voicemail Settings menu item and confirm.
Scroll to the Voicemail off menu item.

Change the setting Voicemail (on).

Exit menu.

i

Note

• Your system administrator defines how long your telephone will ring for before the
caller is diverted to your mailbox.

Listen to messages

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Voicemail settings menu item.

Confirm your selection.

Scroll to the Listen menu item.

Confirm your selection.

This displays a list of all messages which have already been listened to or saved.

Scroll to the message you wish to listen to, e.g. !Wagner Mo 17.02. 08:47.

Confirm your selection.

The message is played.

i

Note

• If you do not select a message, the most recent message is played automatically.

• If you do not have any messages in your mailbox which you have not yet listened
to, a status message appears, e.g. Voicemail (3). The number in brackets is
the number of new messages. Selecting the status message and confirming by
pressing OK takes you to the message list.

• If you assign "Visual Voice" to a display or function key, you can get to the mes­sage list just by pressing one button.

Operate mailbox

50

Telephoning with ease

Options while listening to a message

Icons

Examples of entries in the message list:

Menu Item Meaning

Previo

us Play previous message
Back Rewind current message by 5 seconds
Deleting Delete current message

-> Play next message
Before Fast forward current message by 5 sec-

onds
Save Save message
Pause mode Pause / Continue playing the current

message
Copy message to the mailbox of another sub-

scriber Forward (

→

p. 52)

! 06975056666 Th 12.06. 17:13
Clark We 11.06. 08:21
# 0691234567 We 11.06. 06:31

Meaning
! New message which has not

yet been listened to

Message which has already

been listened to once

# Message that you have saved

06975056666 Call number of caller
Clark Caller’s name
We 11.06. 06:31 Date and time of message

51

Telephoning with ease

Operate mailbox

Send message

Press the "Menu" function key.
Scroll to the Settings menu item and confirm.
Scroll to the Voicemail Settings menu item and confirm.
Scroll to the Message menu item and confirm.

... Enter the mailbox number of the recipient.

Confirm input.

Scroll to the Record menu item.

Start recording and say the message.
Finish recording by pressing Stop. The message is played back to you so you

can check it.

Scroll to the Send menu item.

Confirm your selection.

The message is sent to the mailbox of the recipient entered.

Exit menu.

i

Note

• If you want to change the message before sending it, simply record it again.

Operate mailbox

52

Telephoning with ease

Forward message

Y ou can forward a message to the mailbox of another subscriber. This means you do
not have to pass on the content of the message yourself.
If you have additional information or questions about the message, you can record a
text that the recipient will here before the message.

In the message list, select the message you wish to forward.

Confirm your selection.

Scroll to the Copy menu item.

Confirm your selection.

... Enter the mailbox number to which you wish to forward the message.

if you wish to add your own message, scroll to the Add message menu item
and confirm.
Say the text to be added to the message.

Finish recording by pressing Stop. The message is played back to you so you

can check it.

Scroll to the Send menu item.

Confirm your selection.

The message is forwarded to the mailbox of the recipient entered.

i

Note

• If you wish to change a message you have added, simply record a new one.

53

Telephoning with ease

Operate mailbox

Save message

After a certain time, the messages in your mailbox are automatically deleted. To pre­vent this, you can save important messages.

Press the "Menu" function key.
Scroll to the Settings menu item and confirm.
Scroll to the Voicemail Settings menu item and confirm.
Scroll to the Listen menu item and confirm.
Scroll to the message you wish to save.

Confirm your selection.

scroll to the Save menu item.

Save message The message is now displayed in the message list with a hash in

front of it.

Exit menu.

Operate mailbox

54

Telephoning with ease

Edit greeting

You can listen to and change the greeting text which your mailbox plays at any time.

Press the "Menu" function key.
Scroll to the Settings menu item and confirm.
Scroll to the Voicemail Settings menu item and confirm.
Scroll to the Greeting menu item and confirm.
To listen to the current greeting, scroll to the Greeting menu item and con-

firm.

To record a new greeting, scroll to the Record menu item and confirm.

Record the new greeting.

Finish recording by pressing Stop.

Scroll to the Accept menu item.

Confirm your selection.

This greeting is now played to all callers who are diverted to your mailbox.

Exit menu.

i

Note

• If you delete your personal greeting by selecting delete, it is replaced with the
standard greeting text for your mailbox.

55

Telephoning with ease

Operate mailbox

Change password

If you wish top access your mailbox, you need to enter a password to authenticate
yourself.

Press the "Menu" function key.
Scroll to the Settings menu item and confirm.
Scroll to the Voicemail Settings menu item and confirm.
Scroll to the Password menu item and confirm.

... Enter the old four digit PIN.

Confirm input.

... Enter the new four digit PIN.

Confirm input.

Your password has been changed.

Exit menu.

i

Note

• You are not prompted for a PIN if you are accessing the mailbox from a trusted
extension. Your own extension is normally considered trusted.

O perate m ailb ox

56

Telephoning with ease

Send voicemail as email

You can set the format in which you receive an e-mail message when a message is
recorded in your mailbox.

• Off: You receive no e-mail notification.

• Copy: A copy of the voicemail is created and attached to the e-mail as a voice f ile
(wav).

• FW:The voicemail is attached to the e-mail as a voice file (wav). It is deleted in the
mailbox.

• Notif: You only receive notification that a voice message has been received. You
can then listen to it as normal.

Press the "Menu" function key.
Scroll to the Settings menu item and confirm.
Scroll to the Voicemail Settings menu item and confirm.
Scroll to the E-mail menu item and confirm.

... Enter the four digit mailbox PIN.

Confirm input.

Scroll to the desired notification format, e.g.Copy.

Confirm your selection.

A new voicemail is now sent to you as an e-mail in the selected format.

Exit menu.

i

Note

• Your mailbox must be switched on for you to be able to use the e-mail function.

57

Customising your telephone

Setting audio, contrast and language

Customising your telephone

Setting audio, contrast and l anguage

You can modify various audio settings and the display contrast to suit your require­ments.

You can deactivate the ring tone.
If your telephone has a keypad with nothing printed on the keys, select a lettering

template.
You can change the language for the text display via the language setting.

InhaltContents

Setting the acoustics and contrast (→ p. 58)
Set handsfree (

→

p. 59)
Do not disturb (→ p. 59)
Set language (→ p. 60)
Selecting alphanumeric keypad* (

→

p. 61)

Setting audio, contrast and language

58

Customising your telephone

Setting the acoustics and contra st

You can quickly modify the display and tones of your telephone to suit changing envi­ronmental conditions (e.g. sun dazzle, loud repair work).

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Display / Audio menu item.

Confirm your selection.

Scroll to the Audio / Contrast menu item.

Confirm your selection.

Scroll to the desired menu item.

Increase or decrease the setting. New ring settings are sounded immediately

so you can check them.

If necessary scroll to further menu options and change their settings.

Exit menu.

The new settings have been saved.

i

Note

• You can access the acoustics and contrast menu directly from your telephone’s
basic status using the "+" und "-" keys.

• You can also change any setting by pressing the numeric key for the desired set­ting.

• If you want to reset the acoustics and contrast settings to their factory settings,
scroll to the Basic setting menu item and confirm it via the OK key.

59

Customising your telephone

Setting audio, contrast and language

Set handsfree

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Display / Audio menu item.

Confirm your selection.

Scroll to the Audio / Contrast menu item.

Confirm your selection.

Scroll to the Handsfree menu item.

Increase or decrease the setting.

Exit menu.

The new settings have been saved.

i

Note

• There are four possible settings for handsfree mode:
Level 1: Normal connection (medium volume)
Level 2: Quiet or long-distance connection
Level 3: Loud connection, purely digital or internal connection
Level 4: When you have connected an additional loudspeaker.

• Level 3 is normally the best setting if you are using your telephone’s built-in loud­speaker.

Do not disturb

If you do not wish to be disturbed, you can temporarily deactivate the ring tone.

Press the "Do Not Disturb" function key.

i

Notes

• If you have activated "Do not disturb": A caller is diverted to your voicemail if it has
been activated.

• You can still make internal and external calls without any restrictions, even if you
have activated "Do not disturb".

Setting audio, contrast and language

60

Customising your telephone

Set language

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Display / Acoustics menu item.

Confirm your selection.

Scroll to the Language menu item.

Confirm your selection. The currently set language is highlighted.

Select the desired language.

Exit menu.

All display texts will now be in the selected language.

61

Customising your telephone

Setting audio, contrast and language

Selecting alphanumeric keypad*

If your telephone has a keypad with nothing printed on the keys, you can place one
of the three lettering templates provided over the keypad. When the telephone is put
into commission, letters will automatically be assigned to the keys. Here you can
select the lettering scheme which will be used for this. If you want to use a different
template, you can change the letter assignment at any time:

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Display / Audio menu item.

Confirm your selection.

Scroll to the Keypad menu item. The current setting is shown on the right.

If necessary, press the key for the required setting several times:

• QWERTZ, e.g. for the German keypad layout,

• QWERTY, e.g. for the English keypad layout,

• AZERTY, e.g. for the French keypad layout.

Exit menu.

When you reboot the telephone, the desired lettering scheme will be set.

i

Note

• The names of the layouts represent the letters assigned to the five top left letter
keys.

•The QWERTZ keyboard template is set as the default.

• The telephone keyboard will not be changed while the telephone is on.

Assign function and display keys

62

Customising your telephone

Assign function and display keys

Features (→ p. 90) which you use often can be assigned to display and function
keys. Numbers can be assigned as destinations to display keys.
Y ou can then execute the functions or dial the phone numbers simply by pressing the
key.

You can assign partners to display keys or other function keys. The display or LEDs,
if present, will then inform you about the telephone status of each partner.

Y our system administrator can assign partners to display keys or other function keys.
The keys then show you the status of the line.

InhaltContents

Assigning functions/partners to keys (→ p. 63)
Assigning destinations to keys (

→

p. 63)
Lines on display keys (→ p. 64)
Function keys with an LED (→ p. 65)
Labelling function keys (

→

p. 67)

63

Customising your telephone

Assign function and display keys

Functions/Partners on display keys

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Key assignment menu item.

Confirm your selection.

Press the function key that you want to reassign.

This displays the key number and highlights the current assignment.

Scroll to the function you want to assign to the key, e.g. Collect.

Confirm your selection.

... enter a number if required.

Apply the new function.

i

Note

• The handsfree, mute, menu, redial and refer-back call functio n keys have fixed
assignments and cannot be changed.

• You can only assign functions and partners to the first level display keys.

Assigning destinations to keys

You can assign personal entries from your directory to display keys.

Press the "Menu" function key.

Scroll to the Directory menu item.

Confirm selection.

Select the desired personal directory entry, e.g. by scrolling.

Confirm selection.

Scroll to the edit menu item.

Confirm selection.
Select the desired level (level 2 - 8).
Press the desired display key. The respective display flashes.

Confirm the key .

Accept assignment. The desired call number is now assigned to this key.

Assign function and display keys

64

Customising your telephone

Lines on display keys

Lines create the physical connection between your Avaya system and your telecom­munications provider. Only one

call can be carried out on each line at a time.

If your telephone has display or Function keys (

→

p. 66) which have been assigned
to lines (line keys), you are given information about the status of these lines. They
also give additional usage options:

• If a call is received on a specific line, all telephones with the relevant line keys ring.

• The call can be taken from any of these telephones.

• A call put on hold can be picked up from any of these telephones.
The following information is shown in the display fields (using the line "L601" as an

example):
Display Status of the line

Free

Call on the line

Line is busy
Line busy from this extension
Line busy from this extension
Line on hold

Line cannot be reached

65

Customising your telephone

Assign function and display keys

Function keys with an LED

Your telephone has 6 programmable function keys with LED indication. The LED
shows you the cu

rrent status of the key function, e.g. you can see whether the corre-

sponding function is turned on or off.

LED display on function keys
Function LED

Call List On:

Entries

flashing: new entries
Follow me here On: Call routing is active
Call forwarding On: Forward unconditional is active
Callback On: Callback enabled
Telephone book
Announcement
group announcement
Dial
Partner
Pick-up
Group pickup (pickup member)
Accounting code On: Accounting code is being used
Do not disturb On: Feature active
Group membership On: Switched out of group
Intercom
Handsfree during call On: Feature active
Headset On: Headset active
Switch group status to "Night" (night serv-

ice)

On: Group state "Night"

Switching the group st at e to "Off" On: Group state "Off"
Special key (e.g. door)
V oicemail on/off On: Mailbox switched on
Voicemail Flashing: New message
Visual Voice Flashing: New message
Log in
Logout
Trap*

Assign function and display keys

66

Customising your telephone

LED display on partner keys

LED display on line keys

Twinning* On: Twinning is switched on

flashes: A twinning call has been
received on the mobile phone

Status of partner LED

Free Off
Busy On
Being called Flashing

Status of the line LED

Free off
busy On
Call / Callback is active Flashes quickly
Call is held Flashes slowly

Function LED

67

Customising your telephone

Assign function and display keys

Labelling function keys

All function keys are pre-assigned with frequently used functions as a default. Next
to the rows of function keys, you can insert corresponding labelling strips. These can
be found on the accompanying sheet.

If you change the assignment of the function keys, you can use the spare legend
strips on the sheet (for entries in handwriting).

Changing general settings

68

Customising your telephone

Changing general settings

You can specify how your telephone normally establishes a connection. This
includes all settings that help you to telephone more conveniently : e. g. au tomatic
handsfree.

You can set the telephone to indicate another call while telephoning (call waiting).
You can specify whether a number is passed to the call partner.
You can have the fees incurred displayed.
For accounting purposes, outgoing calls can be assigned an accounting code.
You can change the date/time displayed on your telephone.
It is possible to temporarily switch yourself out of all the groups which you belong to.

You can also change the state of these groups.
Calls to groups which cannot currently be reached are normally diverted. You can

change these group fallback destinations.

InhaltContents

Automatic handsfree for incoming call (→ p. 69)
Number display for outside calls (→ p. 70)
Direct dial (

→

p. 71)
Switch on call waiting (→ p. 72)
Charge display (→ p. 73)
Accounting code* (

→

p. 74)
Date/Time* (→ p. 75)
Change group membership* (→ p. 76)
Change group state* (

→

p. 76)

Change group fallback destination" (→ p. 77)

69

Customising your telephone

Changing general settings

Automatic handsfree when called

If you switch on this function, your telephone automatically accepts all internal calls.
On receiving a call, you hear a short attention tone and you can then speak in hands­free mode to the caller immediately without pressing any key and without picking up
the receiver.

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Dial settings menu item.

Confirm your selection.

Scroll to the Internal Auto-Answer menu item. An indication on the right

hand side of the window shows whether the function is on or off.

Switch the function on or off. The new status is displayed.

Exit menu. The new setting is saved and a status message appears.

i

Note

• When your caller terminates the call, a new call can be taken immediately.

Changing general settings

70

Customising your telephone

Number presentation

You can specify whether a call number is passed to an external call partner.

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Dial settings menu item.

Confirm your selection.

Scroll to the Number presentation menu item.

Press the key for the desired setting:

• Off to completely switch off the call number display,

• On to send your internal extension number (e.g. 7505-12)
Exit menu. The new setting has been saved.

i

Note

• This feature must be supported by your network provider.

• You can also suppress call number display for the next call only (Anonymous cal-

ling (→ p. 21)).

71

Customising your telephone

Changing general settings

Direct dial

When you set this function to "off", you can first type in a whole call number and then
dial it as a block. You can then check the call number again and correct it if neces­sary.

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Dial settings menu item.

Confirm your selection.

Scroll to the Direct dial menu item. An indication on the right hand side of the

window shows whether the fu n c ti on is on or off.

Switch the function on or off. The new status is displayed.

Exit menu. The new setting has been saved.

Changing general settings

72

Customising your telephone

Switch on call waiting

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Dial settings menu item.

Confirm your selection.

Scroll to the Call waiting menu item. An indication on the right hand side of

the window shows whether the function is on or off.

Change setting. The new status is displayed.

Exit menu. The new setting has been saved.

i

Note

• If you are making a call and have switched off call waiting, a caller will receive the

busy signal.

73

Customising your telephone

Changing general settings

Charge display

You can let the charges for external calls be displayed.

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm selection.

Scroll to the Charges display menu item.

Change setting. You can choose between Currency and off .

Exit menu. The new setting has been saved.

Changing general settings

74

Customising your telephone

Account code

Each outgoing call can be assigned an account code. This enables the call to be
assigned to a project or client number.

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Dial settings menu item.

Confirm your selection.

Scroll to the Account code menu item. If already set up, the current accounting

number is displayed.

Confirm your selection.

Change or re-enter the account code.

Confirm the account code. The new account code has been saved.

i

Note

• The account code can have between 1 and 15 digits.

75

Customising your telephone

Changing general settings

Date/Time*

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the Date / Time menu item.

Confirm your selection.
Scroll to the menu item whose settings you want to change, e.g. Hour.
Press the left or right arrow to increase or decrease the selected settings, e.g.

the hour.

Exit menu. The new setting has been saved.

i

Note

• You have to have authorisation to change the date and time.

• If you change several settings, all of these are accepted when you exit the menu.

Changing general settings

76

Customising your telephone

Change group membership*

The status menu displays all the groups of which you are a member. The current sta­tus of your

membership is displayed directly to the right. You can change your status

directly in the status menu.

Scroll to the group for which you want to change your current status, e.g. Serv-

ice.

Change membership.

The new setting is saved immediately.

Change group state*

The following settings are available:

• In operation

• Out of service

• Night service
Press the "Menu" function key.

Scroll to the Group state menu item

Confirm your selection. It displays all the groups whose settings you have per-

mission to change.

Scroll to the group whose status you want to change, e.g. Service.

Press several times, if necessary, until the desired new state is displayed.

Exit menu. This saves the new setting.

i

Note

• You can change several states before exiting the menu. All the settings will be

accepted.

• You do not need to be a member of the group in order to change the status.

77

Customising your telephone

Changing general settings

Change group fallback destinations*

If your telephone is configured accordingly, you can set fallback destinations for
groups. This means that you can select where calls are diverted to when a group has
the status "Night service" or "Not in service".

Press the "Menu" function key.

Scroll to the Set fallback menu item.

Confirm your selection. It offers all the groups of which you are a member.

Scroll to the group whose status you want to change, e.g. Service.

Confirm your selection. The menu shows you a list of all the groups set up in the
system. The group which is currently set as the fallback destination for the service
group with the status "Out of service" is displayed.

In order to change the setting for the "Night service" status, scroll to the Toggle

menu item.

Change Status if applicable. The menu title changes. The settings are now
made for the group status "Night service".

Scroll to the group which is to be the new fallback destin ation, e.g. Sales.

Confirm your selection.

Exit menu. This saves the new setting.

i

Note

• If you select and confirm the All menu item in the "Set fallback" menu, the set-

tings for the fallback destinations are applied for all of your groups.

• Use the "Night service" or "Out of service" menu items to change the group status

for the selected groups directly.

• If you select "empty" as the fallback destination, calls to the selected group are not

forwarded.

IP-specific settings

78

Customising your telephone

IP-specific settings

An overview of possible settings and procedures in the case of faults is listed below.

InhaltContents

If no gatekeeper is found on automatic search run (→ p. 79)
Viewing your IP settings (→ p. 79)
Sending a ping (

→

p. 81)
Blocking the Web browser* (→ p. 80)
Changing the PIN to enable the Web browser (→ p. 81)
Deleting registration at the telecommunications system (

→

p. 82)

i

Note

• IP-specific settings are only possible if your telephone is not registered at the tele­communications system.

79

Customising your telephone

IP-specific settings

If no gatekeeper is found on automatic search run

If the automatic search for a gatekeeper has been un

successful, the display on your

telephone will show "....Searching Network...." permanently.

Y ou now have the option of selecting a gatekeeper from the gatekeeper list, provided
there are entries in it:

Scroll to theGatekeepers list menu item.

Confirm selection.

Select gatekeeper, e.g. GKxyz 123.456.000.123.

Confirm selection. The search for the gatekeeper specified is now started. If the

gatekeeper is found, your telephone’s idle display will subsequently appear.

Viewing your IP settings

If you wish to view IP-specific settings, your telephone should not be registered at
the telecommunications system (delete registration (→ p. 82)).

Press the "Menu" function key.

Scroll to the Gatekeeper list or theNetwork settings menu item.

Confirm selection. You wil l now see various IP settings, e.g. the gatekeeper list

or your telephone’s IP address.

IP-specific settings

80

Customising your telephone

Blocking the Web browser*

Your telephone has been released in order for your system administrator to be able
to access your telephone and adjust certain settings via a Web browser on a PC.
Proceed as follows to block access:

Press the "Menu" function key.

Scroll to the Safety menu item.

Confirm selection.

Scroll to the Web browser menu item.

Confirm selection.

... Enter PIN. The factory setting is "0000".

Confirm input.

Scroll to the blocked menu item.

Confirm selection.

i

Note

• You can only block and unblock the Web browser if your system administrator has
enabled this function.

81

Customising your telephone

IP-specific settings

Changing the PIN to enable the Web browser

Press the "Menu" function key.

Scroll to the Safety menu item.

Confirm selection.

Scroll to the Change PIN menu item.

Confirm selection.

... Enter the current PIN (default setting: "0000").

Scroll to the New PIN menu item.

... Enter new PIN.

Scroll to the Reenter PIN menu item.

... Re-enter the new PIN to confirm it.

Scroll to the Save PIN menu item.

Confirm selection.

i

Note

• The first digit of the PIN for enabling the Web browser should not be 0 or 1.

Sending ping

Press the "Menu" function key.

Confirm your selection.

Scroll to the Sending ping menu item.

Confirm your selection.

Scroll to the network component whose accessibility you want to check, e.g. Def.

GK.

Confirm your selection. You then receive an information message on whe th er

the selected network component was reached.

IP-specific settings

82

Customising your telephone

Deleting registration at the telecommunications system

1. Disconnect the telephone’s power plug.

2. Press and hold the star key.

3. Reconnect the telephone to the power supply.

4. You can release the star key once the idle display appears.

The telephone is now no longer registered at the telecommunications system.

83

Add-on equipment*

Links*

Add-on equipment*

Links*

One special advantage your telephone has is its flexible link concept that offers you
the option of adding various links to the basic equipment of your telephone. Links are
base inserts for T3 telephones.
You can connect two links to the T3 Comfort at the same time. The T3 IP Comfort
has one slot for links.

i

Note

• Information on installing links can be found in the respective operating instructions.

View of a link
(Some links have only one Western
socket)

Bottom view

Links*

84

Add-on equipment*

Links for ISDN telephones

Links for IP telephones

Headset link For connectin

g headsets

CTI / audio link For connecting comfort headsets

AEI/Headset link AEI interface: For connecting DSS modules

Application interface: for headsets.

Headset-Link Application interface: For headsets

85

Add-on equipment*

The DSS module

The DSS module

A DSS module has 36 keys, which you can assign according to your preferences.
(DSS = Direct Station Select). You have the following options:

• Numbers of your partners

• Functions, e.g. door, divert call, etc.

•Lines

i

Note

• You can connect up to 3 DSS modules.

• You can set up the function keys on the DSS module (

→

p. 63) in exactly the

same way as the function keys on your telephone.

• Only your system administrator can set up lines.

1: keys with LEDs
2: Insert strips for labelling

The DSS module

86

Add-on equipment*

Dialling with the DSS module

Lift the handset.
Press the DSS key for the desired subscriber.

The LED indicates whether the connection is free or busy.

i

Note

• Instead of lifting the handset to start with, you can also press the DSS key for the
desired subscriber first and then lift the handset (dialling with handset on-hook).

Port LED

Free Off
Call Flashing
Busy On

87

Add-on equipment*

Headset

Headset

You can connect a headset via a headset or AEI/Headset link to your telephone (the
latter only for IP telephone).
Before making a call using the headset, you have to activate it in the menu.

InhaltContents

Activating headset (→ p. 88)
Headset - answering calls (→ p. 88)
Continuing a headset call with the handset (

→

p. 88)
Continuing a handset call with the headset (→ p. 88)
Finishing a headset call and clearing the connection (→ p. 88)
Headset - making a call (

→

p. 89)

i

Note

• The links only correctly support the headsets which have been released for these
links.

• Caution: Prevent damage to your hearing!
If you use a headset (headphone) on a continuous basis, loud signals can cause
damage to your hearing. So always reduce the volume of loud calls to a pleasant
value (using the "-" key)!

Headset

88

Add-on equipment*

Activating headset

You have to have inserted a suitable link and connected a headset.
Activate usage of this headset here.

Press the "Menu" function key.

Scroll to the Headset menu item.

Confirm selection.
Whether you can use a connected headset or not is displayed on the right-hand side
of the highlighted line.

Switch the setting to "On". The new setting is displayed.

Exit menu. You can now use the headset.

i

Note

• You can set the listening volume for your headset in the same menu.

Headset - answering calls

If you receive a call:

Press the "Han

dsfree/Monitoring" function key. You will be speaking to the other

party via the headset. The LED next to the function key flashes.

Continuing a headset call with the handset

Lift the handset and continue the converstion as normal.

Continuing a handset call with the headset

Press the "Handsfree/Monitoring function key twice . You will be speaking to the

other party via the headset. The LED next to the function key flashes.

Ending a headset call and disconnecting

Press the "Handsfree / Monitoring" function key.

Replace the handset if necessary.

89

Add-on equipment*

Headset

Headset - making a call

... Enter the desired call numb er on the telephone.

Press the "Handsfree/Monitoring" function key. The LED next to the function key
starts to flash. You can speak with your desired call partner as soon as they answer
your call.

i

Notes

• If the call number that you want to dial is in one of the lists (call list, directory), then

you can also select it there and then press the "Handsfree/Monitoring" function
key.

Telephone functions and symbols

90

Consult the manual as required

Consult the manual as required

Telephone functions and symbols

All the functions that you can assign to display keys are shown in the table. If a func­tion is activated, the symbol is shown inverted. If the inverse display has a different
meaning, this is explaine d in th e te xt.
This table is also useful if you want to know the meaning of a symbol.

Call List

The call list contains all the calls you have not answered. The call
list also displays all the calls which have been made.

Trap

To record the number of anonymous callers.

Pick-up

You can use this function to direct calls for other subscribers or
groups to your telephone.

Call pick-up from associated subscriber/from associated
group (Pickup Member)

Group state of the associated group "Night Service"

Switches the state of the associated group to "Night service"

Group state of all groups "Night Service"

Switches the status of all groups to "Night service".

inverse: Group state of all groups is "Night Service".
Symbol flashing: The groups are in different statuses.

Group status of the as s oc ia te d group "Out of Service"

Switches the state of the associated group to "Out of service"

Group status of all groups "Out of Service"

Switches the status of a group to "Out of service".

inverse: Group status of all groups is "Out of Service".
Symbol flashing: The groups are in different statuses.

Partner or destination

If a partner or destination has been stored with a name, this name
will be shown.

Call forwarding

For forwarding calls from your telephone to another one.

Forward unconditional to the associated subscriber
Follow me here

For routing calls from another telephone to your own.

Follow me here associated subscriber
Auto Callback

Initiates automatic callback when the busy number is free again.

91

Consult the manual as required

Telephone functions and symbols

Do not disturb

If you do not wish to be disturbed by internal calls.

Switching out of a group

Temporarily switches you out of the group.

Special key

For controlling a relay, e.g. a door.

Telephone book

Displays the directory.

Paging the associated subscriber
Group announcement

Paging the associated group.

Intercom

Creates an intercom connection to the associated subscriber.
Both telephones are set to handsfree.

Automatic handsfree for incoming call

Your telephone automatically answers an internal call handsfree.

Headset activate/deactivate

Switches a connected headset on or off.

Accounting code

For every outgoing call you can enter a 1 to 15 digit accounting
code for billing the charges, e.g. a project or job number.

Voicemail or Visual Voice
Calls your mailbox.
Voice mail: Acoustic guide and mailbox control using keypad
input
Visual Voice:Menu-based navigation
inverse:New messages

Voicemail on / off

Switches your voicemail on or off.

Log in

For logging into the telephone. The number and PIN are required.

Logout

For logging out of the telephone.

Twinning

Switching "Mobile twinning" on and off.
Symbol flashing: A call has been received on the other (mobile)
telephone. It can then be picked up on the T3 telephone.

System information

92

Consult the manual as required

System informatio n

For service purposes, each telephone records which software is loaded onto it and
which Avaya system it is connected to.

Press the "Menu" function key.

Scroll to the Settings menu item.

Confirm your selection.

Scroll to the System info menu item.

Confirm your selection.

93

Consult the manual as required

Menu overview

Menu overview

You can find an overview of the menu structure of the T3 (IP) Comfort below.
The first three menu levels are sho wn.
Deviations from the menu overview shown here may arise due to the released func­tions and the accessories used.

Menu Line in Basic
Menu

... down one menu

level

... down one menu

level

Pick-up
Call List
Telephone book > Search ing
New indiv. entry
Call forwarding > Route to
Follow me here
Call forwarding
Fwd. uncond. busy/after

time
Forward for*
Twinning*
Lock > Lock telephone
Setting up the PIN
Headset
Charges* > Last call*
Total*
delete*
Announcement
Group state > All in operation
All night service
All out of service
Group 1 - Group n
Set Fallback* > Out of service
Night service
Settings > Display / Acoustics > Acoustics / contrast
Do not disturb
Charge display*
Language
Keyboard
> Dial settings > Handsf. for call

Menu overview

94

Consult the manual as required

Call waiting
Number ID
Direct dial
Accounting code
> Configure voicemail > Voicemail
Hearing messages
Message
Greeting
Password
e-mail
> Key assignment
> Links > Compartment 1:
Compartment 2:
> Date/time > Year
...
Minute

> System Info

Logout
Log in

Menu Line in Basic
Menu

... down one menu

level

... down one menu

level

95

Consult the manual as required

Troubleshooting

Troubleshooting

Incorrect date and time are displayed

Set the correct time in the Settings (→ p. 75) menu.

The number of a caller is not displayed

Call is transmitted without caller’s number, e.g. an analogue call, or the caller has
switched off the caller ID function.

Short tones during a call

A second call is being signalled. Please refer to the section titled Making several
connections (

→

p. 22) to find out about possible operating steps.

or

You have activated monitoring or handsfree operation

A function does not work

It is possible that the function has not yet been activated by your system administra­tor.

Telephone cuts off prematurely when programming

No key has been pressed for approx. 60 seconds. This will terminate every program­ming procedure. You also terminate programming if you answer a call during the pro­cedure.

Index

96

Index

* 5

A

Account code 74
Acoustic signal 59
Acoustics 57
Action, cancelling 11
Additional functions 5
Alphabetic keyboard 14, 61
Alphanumeric keypad 14, 61
Anonymous call 17
Anonymous calling 21
Answering a call 15
Asterisk 5
Audio 58
Automatic connection 69

B

Basic principles 11
Block dialling 71
Blocking 42
Busy 20

C

Call diversion 17, 34
Call diversion, deactivating 35
Call during programming procedure 17
Call for partner, answering 16
Call list 31
Call list, calling back 32
Call list, deleting 32
Call list, symbols 33
Call number, saving in a different loca-

tion 46
Call numbers on destination keys 63
Call numbers, preventing display of 70
Call waiting 17, 72
Callback 32
Callback, automatic 20
Calling 18, 19
Calling anonymously 21
Calling partners 30
Calling with one key stroke 19
Calling with the DSS module 86

cancelling 11
Cancelling an entry 11
Charge display 73
Charges 40
Charges, resetting 41
Charges, total 41
Commissioning, IP telephones

9

C

onference 24, 25

C

onference, connecting callers 25
Conformity 3
Connecting 23, 24
Connecting the telephone 3
Consultation 23
Contrast 57, 58
Cutting into another call 20

D

Date 75
Date / Time 12
Deactivating a diversion 35
Delete registration 82
Destination key 19, 63
Dialling from the directory 45
Dialling with DSS module 86
Direct dial 71
directory 44
Directory, editing entry 45
Directory, new entry 45
Directory, saving a number in a different

location. 46
Directory, selecting entry 45
Display 12
Display keys 12, 13
Display keys, partners 30
Diverting 34
Diverting call 17, 34
Do not disturb 59
DSS module 85
DSS module II 85

E

Entering a phone number 45
Entering text 14
External 18

97

Index

External line code 18

F

Fallback 77
Fault finding 95
Faults 95
Features 90
Features on keys 62
Finding a gatekeeper 10
Follow me here 35
Forward 17
Forward message 52
Forward unconditional 34, 36
Forwarding 23, 24
Function keys, possible functions 90
Fwd uncond. for 38
Fwd. uncond. after time 36
Fwd. uncond. call 36
Fwd. uncond. if busy 36

G

Gatekeeper 10
gatekeeper, entering manually 79
Group 76
Group membership 76
Group state 76
Group, fallback 77

H

Handsfree 27
Handsfree, automatic 69
Headset 87
Hold 23
Hot Desking 47

I

Icons 90
Idle display 12
Internal 18
Internal Auto-Answer 69
IP settings 79

K

Keys 8
Keys, assigning functions to 63

L

Labelling strip 67
Language 57
Language, registering IP telephones 10
LED 65
letter keys 14
Levels 13
License 4
Light emitting diodes 65
Line keys 64
Lines 64
Links 83
Listen

to message 49

Lo

ck 42
Locking telephone 43
Logging in 10, 47
Logging out 47
Logging out from the telecommunica-

tions system 82

Logging out the telephone from the tele-

communications system 82
Login 47
Logout 47

M

mailbox 48
Mailbox greeting 54
Mailbox, e-mail 56
Mailbox, greeting 54
Mailbox, password 55
Mailbox, switching on 49
Menu 11, 93
Message as email 56
Mobile twinning 39
Monitoring 27
Mute 16

N

Names, searching for 45
Notes, important 3
Notes, important chapters 5
Number presentation 12, 70
Numbers onto keys 62

Index

98

O

Open Source 4
Overview 7, 8
Overview, menu 93

P

Paging 21
Partner 29
Partner keys 30
Pick up a call 16
Pick-up 16
PIN 42, 43
PIN, Web browser 81
Placing the telephone 4
Programming 11
Protection 42

R

Redialling 19
Registering 10
Remote call no. ID 12
Repairs 5
Ringing tone 59
Ringing, deactivating 59
Routing call to 35

S

Save message 53
Second call 17, 72
Selecting a language 60
Send message 51
Set handsfree 59
Settings 5

Settings, IP 78
Settings, modifying 68
Several connections 22
Status 12, 76
Status messages 12
Switching between calls 23
Switching between parties 23
Symbols, call list 33
Symbols, message list 50
System information 92

T

Taking over a telephone 47
Telephone functions 90
Telephone systems for your telephone 3
Telephoning made easy 5
Time 75
Tips, placement 4
Transferring 23,

24

T

rap call 17

T

winning 39

U

Unit diagram 7
Unlocking telephone 43
User 29
User manual language versions 5

V

Volume 58

W

Web browser 80

© 2008 All rights reserved for Avaya Inc. and Avaya GmbH & Co. KG.

4.999.106.405 · 08/08 · IPO/4.2 · en

Avaya GmbH & Co. KG

Kleyerstraße 94

D-60326 Frankfurt am Main

(Germany)

T 0 800 266 - 10 00

F 0 800 266 - 12 19

(International)

T [phone] - 28 33

F [phone] - 5 28 33

[e-mail]

avaya.de