Avaya T3 Comfort User Manual

Benutzerhandbuch

User’s guide

Manual de usuario

Manuel utilisateur

Manuale d’uso

Gebruikersdocumentatie

T3 Comfort

connected to IP Office

Contents

2

Contents

Familiarise yourself with your telephone

Important notes .........................................................................................................3

Your T3 (IP) Comfort at a glance ..............................................................................7

The keys at a glance ................................................................................................8

Commissioning the T3 IP telephone .........................................................................9

Basic rules of operation ..........................................................................................11

Telephoning as usual

Answering calls ....................................................................................................... 15

Call someone ..........................................................................................................18

Making several connections ...................................................................................22

Telephoning without receiver ..................................................................................26

Telephoning with ease

Telephoning with partners ......................................................................................29

Using the call list .....................................................................................................31

Diverting calls (IP Office) ........................................................................................ 34

See charges (IP Office) ..........................................................................................40

Locking the telephone ............................................................................................42

Using the directory ..................................................................................................44

Logging into another telephone (Hot Desking) .......................................................47

Operate mailbox .....................................................................................................48

Customising your telephone

Setting audio, contrast and language .....................................................................57

Assign function and display keys ............................................................................62

Changing general settings ...................................................................................... 68

IP-specific settings ..................................................................................................78

Add-on equipment*

Links* ...................................................................................................................... 83

The DSS module ....................................................................................................85

Headset .................................................................................................................. 87

Consult the manual as required

Telephone functions and symbols ..........................................................................90

System information ................................... .. ............................................................92

Menu overview ................................ .......................................................................93

Troubleshooting ......................................................................................................95

Index ....................................................................................................................... 96

3

Familiarise yourself with your telephone

Important notes

Familiarise yourself with your telephone

Important notes

Which systems can you connect your telephon e to?

This telephone is only intended for connection to telecommunications systems from
Avaya. It mu

st not be connected directly to a PSTN.

Declaration of conformity

We, Avaya GmbH & Co. KG, declare that the T3 Comfort telephone complies with
the basic requirements and other relevant rules in accordance with EU directive
1999/5/EU (radio and telecommunication terminal equipment, R&TTE).

This telephone is intended for connection to digital interfaces of Avaya systems and
meets the fundamental requirements formulated in EC directive 1999/5/EU (Radio
and Telecommunication Terminal Equipment, R&TTE).

The design of this telephone makes it unsuitable for direct operation on interfaces of
public telephone networks.

If any problems should occur during operation, please initially contact your specialist
dealer or your system administrator.

The complete declaration of conformity can be requested at the following Internet
address: http://www.avaya.de/gcm/emea/de/includedcontent/conformity.htm

or look

for "Conformity" in the index.

Declaration of Conformity IP

We, Avaya GmbH & Co. KG, declare that the T3 IP Comfort telephon

e complies with
the basic requirements and other relevant rules in accordance with EU directive
1999/5/EU (radio and telecommunication terminal equipment, R&TTE).

This telephone is intended for connection to Ethernet/LAN interfaces of IP-capable
Avaya telecommunications systems and fulfils the basic requirements of Directive
1999/5/EU (R&TTE).

Avaya cannot guarantee successful operation of the telephone in LAN or Intranet
environments in which no Avaya system is present.

Declaration of Conformity (Links)

When using links and DSS modules:
This link / DSS module is intended for connection to T3 telephones and meets the

fundamental requirements of EC directive 1999/5/EC (Radio and Telecommunication
Terminal Equipment, R&TTE).

The design of this Link/DSS module makes it suitable for use with T3 telephones
only.

Important notes

4

Familiarise yourself with your telephone

License
Software Licens e

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USERíS
ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL
LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT

http://support.avaya.com/LicenseInfo/

("GENERAL LICENSE TERMS"). IF YOU DO
NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PROD­UCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY
FOR A REFUND OR CREDIT.
Avaya grant s En d User a license within the scope of the license types described
below. The applicable number of licenses and units of capacity for which the license
is granted will be one (1), unless a different number of licenses or units of capacity is
specified in the Documentation or other materials available to End User. "Designated
Processor" means a single stand-alone computing device. "Server" means a Desig­nated Processor that hosts a software application to be accessed by multiple users.
"Software" means the computer programs in object code, originally licensed by
Avaya and ultimately utilized by End User, whether as stand-alone Products or pre­installed on Hardware. "Hardware" means the standard hardware Products, origi­nally sold by Avaya and ultimately utilized by End User.

License Type(s):

Designated System(s) License (DS). End User may install and use each copy of the
Software on only one Designated Processor, unless a different number of Desig­nated Processors is indicated in the Documentation or other materials available to
End User. Avaya may require the Designated Processor(s) to be identified by typ e,
serial number, feature key , location or other specific designation, or to be provided by
End User to Avaya through electronic means established by Avaya specifically for
this purpose.

Third-party Components

Certain software programs or portions thereof included in the Product may contain
software distributed under third party agreements ("Third Party Components"), which
may contain terms that expand or limit rights to use certain portions of the Product
("Third Party Terms"). Information identifying Third Party Components and the Third
Party Terms that apply to them is available on Avayaís web site at:

http://support.avaya.com/ThirdPartyLicense/

Tips on phone location

Place the telephone on a non-slip surface, especially if the furni

ture is new or has
recently been cleaned or polished. Varnishes or cleaning agents may contain sub­stances which soften the base parts of your telephone, and softened bases can
leave undesirable marks on furniture. Avaya cannot assume liability for damages of
this kind.

5

Familiarise yourself with your telephone

Important notes

Repairs

The equipment may only be opened or repaired by a qualified techni

cian. Do not
open the telephone yourself. Doing so could damage the unit and cause it to mal­function.

What you should definitely read

You should definitely read the following sections. These sections explain all the parts
of your telephone. You will find out how to use your telephone.

Overview of your telephone (

→

p. 7)

Basic rules of operation (→ p. 11)

i

Note

• Y ou will often find this information line at the end of a section or chapter. It contains

additional information that will help you to make better use of the functions.

Additional functions

Functions marked by an * are not activated as standard for your

telephone.

If you wish to use one of these functions, please contact your system administrator.

... telephoning made easy

You can make the following settings immediately or during your first telephone calls:

•T

heV

olume (

→

p. 58) for ringing, for the receiver and the settings for Handsfree

(

→

p. 59) to your surroundings.

• Adapting the contrast of the display (→ p. 58) to the lighting conditions where you

are.

• Selecting which Language (

→

p. 60) should be used for all displays. The lan-

guages available are English, German, French, Spanish, Dutch and Italian.

• Saving frequently used numbers in the directory (→ p. 44). You can modify the

individual directory entries yourself.

User manual in other languages

Would you prefer to read these operating instructions in a different language? Go to
the Avaya Support page at http://support.avaya.com where you can access our list
of documents. Look there to find out whether the language version you want is avail­able for download.

Important notes

6

Familiarise yourself with your telephone

Always dispose of old equipment correctly - keep our environment tidy

Old electrical and electronic equipment marked with this symbol can
contain substances hazardous to human beings and the environment.
Never dispose of these items together with unsorted municipal waste
(household waste). In order to protect the environment, public collec­tion points have been set up to ensure the correct disposal of old elec­trical and electronic equipment marked with this symbol.
To reduce the risk of these substances being released into the envi­ronment and to reduce the burden on natural resources, it is also pos­sible to participate in Avaya’s used equipment return system. This
system ensures the correct recycling of old equipment as well as the
re-utilisation of individual components.

7

Familiarise yourself with your telephone

Your T3 (IP) Comfort at a glance

Your T3 (IP) Comfort at a glance

1 Display
2 Level switch for display keys
3 Clear key
4 Arrow keys for navigation around the display
5 OK key
6 Escape key
7 Cover with alpha keypad underneath
8 Numeric keys with letters
9 Function keys, some with LEDs
10 Volume/Contrast keys
11 Call indicator
12 Display keys for destinations, functions, lines and partners

The keys at a glance

8

Familiarise yourself with your telephone

The keys at a glanc e

... Digit keys with letters: For dialling cal l numbers and entering

codes. The alphabetic labelling allows you to dial with letters (vanity numbers).

Star and hash: For special functions

Escape: Ends the current connection during a call and also cancels entries (the

next higher menu level then appears on the display).

Clear: Deletes the character above the marker. If the marker comes after the last

character, the last character is deleted.

Arrow up / down: Moves the cursor up or down in the display.

+ / -: Increases or decreases the volume or contrast.

Arrow left / right: Moves the cursor to the left or right in the display.

Enter: Opens a selected menu item or confirms an input.
Switch level: Activates the next level for the display keys.
Function keys:

• 10 display keys below the display.

• 12 user-definable function keys next to the numeric block, 6 of these with LEDs.

• 5 fixed function keys: Menu (the key is well accentuated on the top), handsfree/
monitoring, mute (switch off microphone), redial and hold.

Built-in alphabetic keypad: for convenient text entry.

i

Note

• The default assignment for the function keys is printed on the enclosed label strips.

9

Familiarise yourself with your telephone

Commissioning the T3 IP telephone

Commissioning the T3 IP te lephone

Please read and follow the following instructions regarding the commissioning of an
IP telephone.

InhaltContents

Connecting and registering the telephone (

→

p. 10)

Modifying language for the registering procedure and IP settings (→ p. 10)

i

Note

• IP-specific settings are described in separate chapters (→ p. 78) in the user manual.

Commissioning the T3 IP telephone

10

Familiarise yourself with your telephone

Connecting and registering the T3 IP telephone

After connecting to the LAN (Local Area Network) and to the power supply (only if
the telephone is not powered via the LAN), the telephone software is activated and
subsequently searches automatically for a gatekeeper (responsible for access
authorisation). A gatekeeper is normally found. If this is the case, the registration
window appears next:

... Enter extension number.

Scroll to thePIN menu item.

Enter PIN. No PIN is allocated to the IP Office in delivery condition.

Confirm selection. The idle display appears next. Y ou can now also be reached

under the number you have entered (extension number).

i

Note

• You can changeLanguage (→ p. 10) for the registration procedure.

• If you have cancelled registration (i.e. you have exited the registration window via
the Escape key) in order to change or view settings in the menu, you can reregis­ter via the User administration menu item.

Selecting the language for the register ing procedure and IP settings

If your telephone has not yet been registered, you can choose between 11 different
languages (German/English/French/Italian/Spanish/Dutch/Hungarian/Slovenian/
Polish/Czech/Russian):

Press the "Menu" function key.

Scroll to the "Switch language" menu item.

Confirm selection.

Select the desired language, e.g. English.

Confirm selection.

i

Note

• When first setting up your telephone you can choose your pr eferred language in
other ways: When the registration window appears, press the Escape key twice.
"D/GB/F/I/E/NL..." appears. Subsequently select your preferred language.
"D/GB/F/I/E/NL..." disappears once the language has been changed.

11

Familiarise yourself with your telephone

Basic rules of operation

Basic rules of operation

You can select and use most of the functions using the menu. To make ope ration
easier, you can assign frequently used functions to the function keys. Some keys
have already been assigned functions in their factory settings.

Selecting functions in the menu

Press the "Menu" function key.

or scroll to the desired menu item.

Confirm your selection. The selected function is displayed. A submenu also

appears in many cases. You can scroll in the submenu just as you can in the menu.

i

Notes

• You can find all the functions in the menu overview (→ p. 93).

Cancelling or exiting an operation

If you have made an input or parameter error:

Press (several times if necessary) to cancel the procedure. You then move up

one menu level or go to the idle display.

i

Note

• Settings which you have changed using the OK key cannot be reset with the
Escape key.

Basic rules of operation

12

Familiarise yourself with your telephone

The display helps you

The displays guide you through operation step by

step. The display provides you

with a great deal of information, such as the status of your current connection.
The phone number of all external ISDN callers appears in the display, assuming they

have not disabled call number ID display. This allows you to see who is calling. If
name and call number of the caller have been stored in your telecommunications
system, you will see the caller’s name.

The 10 display keys can be assigned different functions. You can read the current
function of each key in the display.

What does the idle display show?

The idle display shows:

•

Your na

me and call number

• Day, date and time

• Assignment of display keys

• The display key level

• Status messaged if required

Status messages

If required, your telephone displays additional text in the idle display. This happens
when there is important information for you (e.g. new entry in the call list) or you
have activated special functions (e.g. "Divert to").

You can call the associated menu item directly from a status message, e.g. to
change the setting.

Scroll to the desired status message.

Confirm your selection.

13

Familiarise yourself with your telephone

Basic rules of operation

Display keys

Your telephone has 10 special function keys, the display keys. The current allocation
of each key is shown in the display.
Examples You can call Partner 1 (= Part 1) using the top left key. If you press the
second key in the bottom row, the call list appears.

Display keys in several levels

The first level display keys can be allocated to partners, lines or any other functions
as required. Normally, you will see the first level displayed.

You can assign destinations to display keys in other levels.
You can change between the levels using the "Switch level" key.
The level tabs show you which level is in use. Level 2 is active in the illustration.
Press . The next level of the display keys will be shown. The current destinations

are shown in the display.
Press . Return to the first level.

i

Note

• A new level is only displayed when the last display button has been assigned to a
destination.

• A maximum of 8 levels can be displayed.

Basic rules of operation

14

Familiarise yourself with your telephone

Entering text

Your telephone has its own keypad with letter keys (→ p. 7). The keys are arranged
in a similar manner to a computer keyboard.

´The default layout corresponds to the letters printed in white on the keys.

•For upper case letters, the shift key (up arrow) must be held down.

• Special characters are shown in blue. For special characters, the ALT key must
be held down.

• Country-specific special characteristics can be created as follows: First select
the special diacritic character shown in blue (e.g. an accent). Then enter the nor­mal letter for that key.

Example:

You want to enter the character Á.

• Press and hold the ALT key.
Press ´ (above the D) on the middle row of keys.
Release both buttons.

• Press and hold the Shift key.
Press the A key.
Release both buttons.

The character Á will be shown in the display.

i

Note

• If you have a telephone with an unprinted alphanumeric keypad (→ p. 61) you
must place a keypad template over the a lphanumeric keypad. The appropriate let­ters and symbols are printed on the template.

15

Telephoning as usual

Answering calls

Telephoning as usual

Answering calls

You can lift the receiver and speak with the caller as usual.
If another subscriber within your system receives a call, you can pick up the call at

your telephone.
It is also possible to answer calls using the handsfree key and then to telephone with

the receiver on-hook.
You can set your telephone to activate handsfree mode automatically when it

receives an internal call. You will not need to lift the receiver, but can immediately
start speaking to the caller (Automatic handsfree for incoming call (

→

p. 69)).

It is also possible to put calls on hold for the time being, rather than answer them
immediately. This allows you to complete any operating procedures you have
already started (e.g. ed i ti n g a di re ct ory entry).

You can also divert a caller without answering the call.
If you receive unwanted anonymous calls, you can let the number of the caller be

identified (trap call).

InhaltContents

If you receive a call (→ p. 16)
Answering a call for a partner (→ p. 16)
If another telephone rings (pick-up) (

→

p. 16)
If a group is being called (group pick-up) (→ p. 16)
Call during a conversation (call waiting) (→ p. 17)
Call during a programming procedure (

→

p. 17)
Call diversion (→ p. 17)
Trap call* (→ p. 17)

Answering calls

16

Telephoning as usual

If you receive a call

Your telephone rings. The call is shown in the display.

Lift the handset.

i

Notes

• Telephoning without the receiver: Press the "Han dsfree/Monitoring" function key.

• When you recieve a diverted call, you will be shown the number or the name that
the caller has dialled.

• If you do not want the caller to hear what is being said at your end, press the
"Mute" key. The opposite party will be able to hear you again after pressing this
key again.

Answering a call for a partner

If you have assigned a partner to a function

key or display key:

A partner is being called.

Press the display key or function key for the partner being called.

Lift the handset.

If another telephone rings (pick-up)

Another telephone rings.

Press the "Pick-up" function key

.

... Enter the number of the ringing telephone.

Lift the handset. You can now talk with the caller.

If a group is being called (pick-up)

A group is being called. A group member’s telephone rings.

Press the "Pick-up" function key. It displays all the groups of which you are a

member.

Scroll to a group of which the ringing telephone is a member.

Lift the handset. You can now talk with the caller.

i

Notes

• Instead of selecting the gro up, you can also enter the group call number directly.

17

Telephoning as usual

Answering calls

Call during a conversation (call waiting)

You are on the phone. Someone else calls you. You hear a single ringing tone. The
caller is shown as the top item on the menu.

Answering a call. The first caller is waiting and cannot hear your conversation.

i

Note

• In order for a second caller to be displayed, call waiting has to be activated.

Call during a programming procedure

You receive a call but want to finish what you are doing on your telephone first.
You are programming you

r phone. A call arrives.

Scroll to the Place call on hold menu item.

Confirm your selection. You can continue with your programming. After comple-

tion, the held call will be shown.

Forward

You receive a call and wish to divert the call to a different phone number:

Scroll to the Follow me to menu item.

Confirm your selection.

... Enter the external call number to which calls are to be diverted.

The call is diverted.

Trap call*

You are talking with an external caller. "Telephone number suppressed" is displayed
instead of the caller’s name or number. If you would like to know the caller’s number,
you can register for this with your network provider.

Scroll to the Trap call menu item.

Confirm selection. The message "Call registered" is displayed.

The phone number of the caller is now stored with your network provider.

i

Note

• You will have to apply to your network provider to use trap call and there will be a
charge for this service.

• You can only use trap call when the external line being used supports this feature.

• Please ask your network provider how they will inform you of a number which has
been identified.

Call someone

18

Telephoning as usual

Call someone

You can use the telephone as usual within and outside your telephone system: Dial
the internal extension number or external phone number directly.

You can use the display keys to redial the 10 most recently called numbers and to
dial frequently required numbers.

If an number is busy, you can be automatically called back when the line is free
again.

Y ou can cut in on another call within your system, if you have something urgent to tell
one of the subscribers.

If you don’t want the person who you call to see your number, you can also call anon­ymously.

You can also page subscribers in your telephone system via the loudspeakers fitted
in the telephones. You can talk to individual subscribers or groups.

InhaltContents

Making a call within and outside your telephone system (→ p. 19)
Making a call with one key stroke (→ p. 19)
Redialling (→ p. 19)
Auto callback* (

→

p. 20)
Joining another call (cut-in)* (→ p. 20)
Anonymous calling (→ p. 21)
Paging (

→

p. 21)

i

Note

• Some telephone systems require a special code to be dialled first for external
calls, the so-called external line code. You can obtain more information from your
system administrator.

19

Telephoning as usual

Call someone

Making a call within and ou tside your telephone sy st em

... Enter the desired number.

Lift the handset.

i

Notes

• You can, of course, pick up the handset first and then dial the number. However, in
this case you cannot correct an input error.

• If you have deactivatedD irect dial (→ p. 71) , you can correct input errors before
dialling.

• If necessary, you have to predial an external line code for external calls. For more
information, contact your system administrator.

Making a call with one key stroke

Press the display key or function key for the desired subscriber.

Lift the handset.

i

Note

• You can assign numbersto keys yourself.

Redialling

You can redial one of the last 10 numbers called.

Press the "Redial" function key.

Scroll to the desired number, e.g. 06975051234.

Lift the handset.

Call someone

20

Telephoning as usual

If the person you have called cannot be reached (auto callback)*

The number you called is busy.

Scroll to the Callback menu item.

Confirm selection.

Replace the handset. Your telephone rings as soon as the other line is free.

Lift the handset when your telephone rings. The other line is called automatically

by the telephone system.

i

Note

• In the case of external calls, you can only use "Auto callback" if the network pro­vider, type of system connection and connected party support it.

• For internal calls, you can also initiate "Auto callback" if the extension dialle d was
not busy and the call was not picked up.

Joining another call (cut-in)*

You call an internal extension. The user already has a call. You want to cut in on the
call:

Scroll to the Cut-in menu item.

Confirm your selection. All subscribers hear a cut-in tone. Y ou are now included

in the conversation and can give the subscribers your message.

i

Note

• Cut-in is only possible within your system. It must be enabled for your telephone
and the target telephone. If you require this option, contact your system adminis­trator.

• Ending the cut-in: Replace the handset or press the Escape key.

21

Telephoning as usual

Call someone

Anonymous calling

... Enter the external phone number.

Scroll to the Anonymous calling menu item.

Confirm "anonymous calling".

Lift the handset. Your call partner cannot see your number.

i

Note

• "Anonymous calling" must be supported by your network operator.

Paging

Press the "Menu" function key.

Scroll to the Paging menu item.

Confirm your selection.

... Enter the call number or group number which you want to page.

Lift the handset. You can now carry out paging. The individual subscriber or all

the group members can now hear you.

i

Note

• Instead of entering a group number, you can also select a displayed group and
confirm it via the OK key.

• You will only hear the paging announcement in your handset after picking it up.

Making several connections

22

Telephoning as usual

Making several connect ions

You can also accept another call while you are already on the phone (Call waiting

(

→

p. 72)). You can speak to several parties alternately and switch back and forth

between them as you wish.
You can speak with several callers simultaneously (conference).

InhaltContents

Consultation during a call (hold) (→ p. 23)
Switching between two external callers (brokering) (

→

p. 23)
Forwarding callers (→ p. 23)
Forwarding additional callers (→ p. 24)
Conference - 3 participants (

→

p. 24)
Conference - several participants (→ p. 25)
Connecting conference partners with each other (→ p. 25)

23

Telephoning as usual

Making several connections

Consultation during a call (hold)

During a call:

Press the "Hold" function key. The caller waits and cannot hear what you say.

... Enter the number you wish to hold. Carry out hold conversation.

If necessary, disconnect the hold extension.
Scroll to the Return to ... menu item.

Confirm your selection.

You will now be able to talk to the first party again. The other party is on hold.

i

Note

• You can also call the hold extension with a function key if it is set up as a partner
key or is assigned to that extension number (Destination key).

Switching between two external callers (brokering)

If you want to speak with a call party (e.g. 069750

58) who has been put on hold:

Scroll to the Back to 06975058 menu item.

Confirm your selection. The other caller is now waiting.

Forwarding callers

Your caller wishes to be connected to another extension:

Press the "Hold" function key. The caller waits and cannot hear what you say.

... Enter the number to which you want to forward the call.

Replace the handset. The hold extension will be connected to the first caller.

i

Notes

• You do not need to wait until the hold extension picks up the call.

Making several connections

24

Telephoning as usual

Forwarding additional callers

Someone calls you while you are on another call, e.g. from 06975058:

Scroll to

the Call 06975058 menu item.

Confirm your selection. You are connected to th e second cal ler. The first caller

is on hold and cannot hear your other conversation.
Now you want to forward the additional caller, e.g. to call number 1234:

Press the "Hold" function key.

Enter the number of the extension you want to connect the caller to,

in this example 1234. You can now announce the caller. The first party is waiting.

Scroll to the Transfer call to 06975058 menu item.

Confirm your selection. You will now be able to talk to the first party again.

Conference operation - adding a party to a call

During a call (e.g. with 06975058):

Press the "Hold" function key. The other party is on hold.

... Enter the number of second conference participant.

When you are connected to this subscriber, you can initiate the conference.

Scroll to the Conference menu item.

Confirm your selection.

i

Notes

• Ending the conference: Any participant can switch out of the conference. Replace
the receiver.

• If the third subscriber whom you are calling doe s not answer, select the Return
to subs ... menu item to return to the first participant.

25

Telephoning as usual

Making several connections

Conference with more than three parties

You are telephoning with the first call partner who wishes to participate in the confer­ence:

Press the "Hold" function key. The other party is on hold.

... Enter the number of second conference participant.

Wait until you are connected to this subscriber.

Press the "Hold" function key again. The two initial parties are put on hold.

In case further parties call and are also put "on hold".

Scroll to the Conference menu item.

Confirm your selection.

You are now in a conference with all the parties who were on hold.

i

Notes

• Ending the conference : Any participant can switch out of the conference. Replace
the handset.

• If the new subscriber you are calling does not answer:
Select the Return to subs... menu item to return to the waiting participant.

Connecting conference partners with each other

During the conference:

Replace the handset.

Telephoning without receiver

26

Telephoning as usual

Telephoning without receiver

Y ou can activate the loudspeaker of your telephone in order to hear the caller without
having to use the handset.

You can also make a call with handsfree. You do not then need to pick up the
receiver. You can also activate handsfree mode during a call and then continue the
conversation with the receiver on-hook.

InhaltContents

Monitoring / Handsfree (→ p. 27)
Making a call with the receiver on-hook (handsfree) (→ p. 27)
Handsfree - ending a call (

→

p. 27)

Tips for handsfree monitoring and handsfree calling (→ p. 28)

27

Telephoning as usual

Telephoning without receiver

Switch on monitoring/handsfree during a call

While telephoning with the receiver lifted:

Switching to monitoring:

Press the "Handsfree/Monitoring" function key (LED lights up). You can then

hear the caller through the built-in loudspeaker.

Switching to handsfree:

Press the "Handsfree/Monitoring" function key again (LED flashes). The built-in

microphone is activated. You can replace the handset and speak handsfree.

Adjusting the loudspeaker volume:

Press keys + and –.

Making a call with the receiver on-hook (handsfree)

... Enter the desired number.

Press the "Handsfree/Monitoring" function key (LED flashes).

When the desired party answers, you can hear them out loud and you can also talk
to them with the receiver on-hook.

i

Note

• The LED next to the function key flashes whenever you switch to handsfree.

• If you want to make a handsfree call, you can also select the number from the call
list or the redial list.

Handsfree - continuing the call using the receiver

During a handsfree call:

Lift

the receiver (LED goes out).

Handsfree - ending a call

While you are telephoning handsfree with the receiver on the hook:

Press the "Handsfree/Monitoring" function key (LED goes out).

i

Note

• You can also end the call with the Escape key.

Telephoning without receiver

28

Telephoning as usual

Tips for handsfree monitoring and handsfree calling

Perhaps you can’t remember whether call monitoring or handsfree are actually acti­vated? Here are a couple of

simple tips:

• If the receiver is not on the hook, the "Handsfree/Monitoring" function key toggles
between call monitoring (LED on), handsfree (LED flashing) and normal telephone
operation (LED off). None of these will end the call.

• If, however, the receiver is on the hook, the call will be ended the next time the key
is pressed!

29

Telephoning with ease

Telephoning with partners

Telephoning with ease

Telephoning with partners

A partner (user) can be any internal subscriber to your system.
You can set up partner keys. These can be display keys or other function keys. The

display or the LEDs in the function keys provide information about the activities of
each partner.

Setup is the same procedure as for Function keys (

→

p. 63).

InhaltContents

Calling partners (→ p. 30)
Answering a call for a partner (→ p. 30)
Information about partners on display keys (

→

p. 30)

i

Note

• You can set up all the freely programmable function keys and the first 10 display
keys (first level) as partner keys.

Telephoning with partners

30

Telephoning with ease

Calling partners

Press the key for the desired partner.

Lif

t the handset.

Answering a call for a partner

A partner telephone rings and the corresponding display flashes:

Press the p

artner key.

Lift the handset.

Information about partners on display keys

The following information is shown in the display fields.

Partner is free
Partner busy (on a call, or receiver off-hook)

(name is shown in inverse)
Partner is being called (name and bell flashing

alternately)