Avaya SoundBrick 500 User Manual

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INSTALLATION AND OPERATION MANUAL

Quick install instructions on back cover
oundBrick
Model 500

Please leave this manual with the unit at all times

Important warranty information enclosed
SoundBrick 500 01/08/2001
TABLE OF CONTENTS
What is the SoundBrick 500? ............................................................................ 4
System Overview .............................................................................................. 5
Front Panel............................................................................................... 5
Connections Panel ................................................................................... 7
Tape Preparation Instructions ........................................................................... 8
Message Length Table...................................................................................... 8
Installation ......................................................................................................... 9
Step 1 – Set the option switches.............................................................. 9
Continuous or Trigger Play, Switch 1.............................................. 9
Bandwidth, Switches 2-3............................................................... 10
Speaker On/Off Switch ................................................................. 10
Step 2 – Connections............................................................................. 10
Step 3 – Load the tape........................................................................... 12
Step 4 – Adjust Volume.......................................................................... 12
Message Play Operation ................................................................................. 13
Continuous Play..................................................................................... 13
External Trigger...................................................................................... 13
Wall Mounting Instructions .............................................................................. 14
Troubleshooting............................................................................................... 15
Limited Warranty and Limitation of Liability..................................................... 16
FCC Notice...................................................................................................... 17
Quick Install instructions.................................................................................. 18
LIST OF FIGURES
Figure 1 - Front Panel Diagram......................................................................... 5
Figure 2 - Side Panel Diagram .......................................................................... 7
Figure 3 - Option Select Switches ..................................................................... 9
Figure 4 - Installation Diagram ........................................................................ 11
LIST OF TABLES
Table 1 - Play Light + Load Light Indications .................................................... 6
Table 2 - Message Length................................................................................. 8
Table 3 - Option Select Switches ...................................................................... 9
Table 4 - Load Light Indications (Tape Load).................................................. 12
Table 5 - Troubleshooting ............................................................................... 15
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To Order Additional Systems
Call: Your Avaya Communications Sales Representative 1-800-247-7000
or Avaya Communications Direct 1-800-451-2100
or The nearest Avaya Communications Authorized Dealer
For Technical Assistance
Avaya Communications provides a toll-free customer help-line 24-hours a day. In the USA, call the Avaya Communications Help-line at 1-800-628-2888 for assistance or your Avaya Communications Authorized Dealer. In Canada, call one of the following Technical Assistance Centers for service or technical assistance:
Eastern Canada and Ottawa: 1-800-363-1882
Ontario: 1-800-387-4268
Central and Western Canada: 1-800-663-9817
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WHAT IS THE SOUNDBRICK 500?
The SoundBrick Model 500 is a solid-state digital audio recording and playback device designed to provide a continuous-loop audio source for telephone message
on hold and other single-message applications. The message on hold audio program loads into the SoundBrick’s digital memory automatically from your pre­recorded cassette tape and is automatically reloaded after power outages.
In addition to the standard continuous-play mode, the SoundBrick 500 can also offer message play only when remotely activated by connecting devices such as buttons, switches, or motion sensors to the optional 1/8” mini-plug trigger cable.
The SoundBrick 500 is the most versatile digital player of its kind, with a list of features that includes:
9 User-selectable 3.5KHz, 7.0KHz, and 7.0E KHz bandwidth 9 4, 8, 16, or 32 minutes of messages 9 Internal motorized CD-style tape drawer 9 Continuous or triggered message play 9 Modern plastic case design 9 User-friendly controls and indicators 9 Wall-mountable
9 Separate 8 and 1K RCA output jacks
9 Built-in 2-watt amplifier
Each SoundBrick is built to exacting quality standards using state-of-the-art SMT (surface mount) assembly for outstanding reliability and years of dependable service. To get the best possible performance from your SoundBrick, please take the time to read this manual and fully familiarize yourself with how the SoundBrick works before you begin installation.
Use the space below to record information about the SoundBrick and about your messaging provider. You will need this information should you require assistance installing or configuring the unit, and when you need a new audio program.
Dealer name:
Contact person:
Phone:
Address:
Serial number (11 digits):
Memory (circle one): 4 Min. 8 Min. 16 Min. 32 Min.
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SYSTEM OVERVIEW
Front Panel
The monitor speaker, tape drawer eject button, and indicator lights are located on the front panel.
Monitor speaker
Main power light
Eject button
Play, load, and status lights
Figure 1 - Front Panel Diagram
Main power light
plugged into an AC outlet and the power switch is on.
Monitor speaker
downloading and listening to the audio output being provided to the telephone system’s message on hold port. Note that the speaker’s volume is not adjustable.
Eject button
and removal. Momentarily pushing the motorized tape drawer will also result in a closure.
SoundBrick 500 01/08/2001
– Opens and closes the motorized tape drawer for tape loading
– When lit, indicates the power supply is connected and
– A built-in speaker, useful for previewing the tape while
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Play, Load, and Status lights
Play and Load lights — These lights together indicate the current status
of the unit.
Play Light Load Light Indication
Off Slow flash Unit Empty – no tape, no messages Off Fast flash Searching tape Off On (no flash) Loading tape now On (no flash) Off Playing message now Slow flash Off Waiting for trigger
Alternating flash Tape load error
Simultaneous flash Hardware error
Table 1 - Play Light + Load Light Indications
Status light — Not used. This light is always off.
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