Avaya SIP Firmware for Release 2.0 IP Phone 1140E User Guide
Title page
SIP Firmware Release 2.0 for IP Phone
1140E
User Guide
Revision history
Revision history
September 2008
Standard 03.09. This document is up issued to support corrections to
graphics and technical inforamation.
June 2008
Standard 03.08. This document is up issued to support SIP Firmware for
IP Phone 1140E Release 2.0
July 2007
Standard 02.03. This document is up issued to support SIP Firmware for
IP Phone 1140E Maintenance Release 1.1.
January 2007
Standard 01.02
3
Revision history
4
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning the IP Phone 1140E LCD display screen . . . . . 19
Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Idle state Context-sensitive soft keys . . . . . . . . . . . . . . . . 20
In-call Context-sensitive soft keys . . . . . . . . . . . . . . . . . . 23
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using a USB Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Available IP Phone 1140E call features . . . . . . . . . . . . . . . . . 29
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Regulatory and safety information . . . . . . . . . . . . . . . . . . . 30
Contents
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 33
Using your IP Phone 1140E . . . . . . . . . . . . . . . . . . . . . . . . . 34
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting the Components . . . . . . . . . . . . . . . . . . . . . . . . . 36
Removing the stand cover . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting the AC power adapter (optional) . . . . . . . . . . 38
Connecting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting the headset (optional) . . . . . . . . . . . . . . . . . . 40
Connecting the LAN ethernet cable . . . . . . . . . . . . . . . . . 40
Installing additional cables . . . . . . . . . . . . . . . . . . . . . . . . 41
Wall-mounting the IP Phone (optional) . . . . . . . . . . . . . . 41
Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Contents
Entering text using the telephone dialpad . . . . . . . . . . . . 44
Enabling and disabling the # Ends Dialing feature . . . . . . 47
Setting the dialpad to alphanumeric dialing . . . . . . . . . . . 48
Entering text using the USB keyboard . . . . . . . . . . . . . . . 49
Accessing the IP Phone 1140E . . . . . . . . . . . . . . . . . . . . . 51
Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Automatic login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting the domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Entering your user login and password . . . . . . . . . . . . . . 56
Setting the duration of the login . . . . . . . . . . . . . . . . . . . . 58
Timed logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Timed logout while phone is idle . . . . . . . . . . . . . . . . . . . 59
Timed logout while on a call . . . . . . . . . . . . . . . . . . . . . . . 59
Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Your User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Overwriting your personal Address Book . . . . . . . . . . . . . 62
Confirmation logon screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Logging off from the IP Phone 1140E . . . . . . . . . . . . . . . . . . 63
Configuring the IP Phone 1140E . . . . . . . . . . . . . . . . . . . . . 65
Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 65
Creating the idle screen text display . . . . . . . . . . . . . . . . . . . . 66
Setting-up the Backlight Screensaver . . . . . . . . . . . . . . . . . . 67
Selecting a ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adjusting the volume of the Handset, Headset,
and Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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Contents
Selecting the date and time format . . . . . . . . . . . . . . . . . . . . . 75
Configuring Bluetooth wireless technology headset . . . . . . . . 78
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Making a call using off-hook dialing . . . . . . . . . . . . . . . . . . . . 89
Making a call using on-hook dialing . . . . . . . . . . . . . . . . . . . . 91
Using handsfree calling . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Managing Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adding a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Deleting a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Editing a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Caller identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . 102
Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . 103
Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . 105
Creating a new Call Decline Reason . . . . . . . . . . . . . . . 106
Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . 108
Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . 111
The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 114
Adding a contact to your Address Book . . . . . . . . . . . . . . . . 116
Editing a contact in your Address Book . . . . . . . . . . . . . . . . 118
Copying information to the Address Book . . . . . . . . . . . . . . 122
Searching for a contact in the Address Book . . . . . . . . . . . . 124
Using the Search feature in the Address Book . . . . . . . 125
Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
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Contents
Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Managing calls in the Call Inbox while not on a call . . . . 134
Viewing the details of a call in the Call Inbox . . . . . . . . . 136
Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 138
Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 140
Accessing the calls in your Call Inbox during a call . . . . 141
Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Accessing the Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Initiating a call from the Call Outbox . . . . . . . . . . . . . . . 144
Deleting calls from your Call Outbox . . . . . . . . . . . . . . . 145
Viewing the details of a call in the Call Outbox . . . . . . . 147
Accessing the calls in your Call Outbox during a call . . . 148
Instant Messaging (IM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Configuring Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . 149
Configuring IM automatic pop-up . . . . . . . . . . . . . . . . . . 149
Configuring Instant Messaging pop-ups . . . . . . . . . . . . . 151
Configuring IM audible alert . . . . . . . . . . . . . . . . . . . . . . 151
Composing an Instant Message . . . . . . . . . . . . . . . . . . . . . . 152
Instant Message Inbox/Outbox . . . . . . . . . . . . . . . . . . . . . . . 153
Accessing Instant Messages . . . . . . . . . . . . . . . . . . . . . 154
Viewing the content of an Instant Message . . . . . . . . . . . . . 155
Replying to an Instant Message . . . . . . . . . . . . . . . . . . . 155
Initiating a call from an Instant Message . . . . . . . . . . . . 156
Deleting an Instant Message . . . . . . . . . . . . . . . . . . . . . 157
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Making a new call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
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Contents
Initiating a call using the Action Context-sensitive soft key 159
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Placing a call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Multiple calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Using 3-way calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 165
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Using the Park Call feature . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Using Park Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . 172
Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Using the Friends feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Accessing your Friends list . . . . . . . . . . . . . . . . . . . . . . 175
Editing information about a friend . . . . . . . . . . . . . . . . . 178
Feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Feature key programming . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Remove a programmed feature key . . . . . . . . . . . . . . . . 193
Feature key autoprogramming . . . . . . . . . . . . . . . . . . . . . . . 194
Autoprogramming feature keys . . . . . . . . . . . . . . . . . . . 195
Creating a feature key using the Copy key . . . . . . . . . . 199
Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Setting the phone to Do Not Disturb . . . . . . . . . . . . . . . . . . . 205
Setting a Presence state . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Adding a new Presence state message . . . . . . . . . . . . . 209
Configuring Privacy settings . . . . . . . . . . . . . . . . . . . . . . . . . 210
Incoming call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Outgoing call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Multiple Appearance Directory Number . . . . . . . . . . . . . . . . 213
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Contents
Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Viewing the phone information . . . . . . . . . . . . . . . . . . . . . . . 215
Accessing the system menu . . . . . . . . . . . . . . . . . . . . . . . . . 216
Checking for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Switching the Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Resetting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Erasing the user data . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Visual indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Visual Alerter/Message Waiting Indicators . . . . . . . . . . . . . . 229
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
10
Welcome
Welcome
Your IP Phone 1140E brings voice and data to your desktop.The
IP Phone 1140E connects directly to a Local Area Network (LAN) through
an Ethernet connection. The SIP IP Phone 1140E communicates using
Session Initiated Protocol (SIP) after the firmware (FW) is upgraded to a
SIP-enabled version.
The following figure shows the IP Phone 1140E.
Figure 1: IP Phone 1140E
Handset
Feature Status Indicator
User-defined feature keys
Visual Alerter/Message
Waiting Indicator
Speaker
Copy
Services
Quit
Volume control
Mute
Handsfree
Enter
Dialpad
High resolution
display screen
Context-sensitive
soft keys
Inbox
Outbox
Directory
Goodbye
Expand (IM Log)
Headset
Hold
Navigation
Cluster
11
Welcome
Basic features
Your IP Phone 1140E supports the following features:
• six user-defined feature keys with labels and indi cato rs
Attention: The IP Phone 1140E designates Key 1 as Feature Key 1
and reserves it as the line key for the phone.
• the capacity to add three IP Phone 1100 series Expansion Modules,
of which adds an additional 18 programmable feature keys
• four Context-sensitive soft keys
• graphical, high-resolution LCD display, backlit, with adjustable
contrast
• high-quality speaker phone
• volume control keys for adjusting the ringer, speaker, handset, and
headset volume
• six specialized feature keys:
—Quit
— Directory
— Inbox
— Outbox
— Services
—Copy
• six call-processing fixed keys:
—Mute
— Handsfree
— Goodbye
— Instant Message Log
— Headset
—Hold
• gigabit Ethernet ports
• built-in gigabit Ethernet switch for shared PC access
12
Welcome
• headset jack with an On/Off key
• USB port to support a keyboard or mouse
Attention: Powered downstream 1.1-compliant USB hubs are
supported, including USB 2.0 hubs, if they offer USB 1.1 backwards
compliancy.
• automatic Dynamic Host Configuration Policy (DHCP) network
configuration
• hearing aid compatibility
• wireless headset support using a Bluetooth® 1.2
wireless technology compliant Audio Gateway
(Headset Profile, Bluetooth Power Class 2).
Attention: In this guide, user-defined feature key labels appear
beside the keys, and Context-sensitive soft key labels appear di rectly
above the keys.
The following figure shows user-defined feature keys and Contextsensitive soft keys.
Figure 2: User-defined feature keys and Context-sensitive soft
keys
User-defined
feature keys
Feature Key
Line 1 (Reserved)
Context-sensitive
soft keys
13
Welcome
Telephone controls
Use the Volume control buttons to adjust
the volume of the ringer, handset, headset,
speaker, and the Handsfree feature. Press
the top button to increase the volume, and
press the bottom button to decrease the
volume.
Press the Mute key to listen to the call
without transmitting. Press the Mute key
again to return to two-way conversation. The
Mute key applies to handsfree, handset, and
headset microphones.
Attention: Your IP Phone 1140E may
have fixed keys with icons or with labels.
This document presents both versions of
the fixed key.
14
Attention: When you enable mute, a red
LED on the Mute key remains lit.
Press the Handsfree key to activate the
built-in speaker and microphone of the
IP Phone 1140E.
Attention: The Handsfree LED indicator ,
on the Handsfree key, lights to indicate
when handsfree is active.
Use the Navigation Key Cluster to scroll
through menus and lists that appear on the
LCD display screen or for text entry. The
outer part of this key cluster rocks for up,
down, left, and right movements. (See
“Navigation keys” on page 26.)
Welcome
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu
items or to confirm changes.
Attention: The Enter key duplicates the
function of the Context-sensitive soft
keys Select, and Set.
Use the Dialpad to enter numbers and text.
Press the Hold key to put an active call on
hold. Press the Hold fixed key to return to a
call on hold.
You can have several calls in a hold state.
Press the Expand key to access the Instant
Messaging Log.
Press the Headset key to answer a call by
using the headset or to switch a call from the
handset or handsfree to the headset.
To access the Bluetooth wireless technology
setup, press the Headset key twice quickly.
(See “Configuring Bluetooth wireless
technology headset” on page 78“.)
Attention: The Headset LED indicator,
on the Headset key, lights to indicate
that the headset is in use.
15
Welcome
Press the Goodbye/Release key to
terminate an active call. For multiple calls the
Goodbye/Release key ends the highlighted
call.
Use the Goodbye/Release to close menu
navigation or cancel user tasks.
When you receive a voice message, the red
Visual Alerter/Message Waiting Indicator
lights. Also, when the ringer sounds, this
indicator flashes.
When you receive an instant message (IM),
the blue Visual Alerter/Feature Status
Indicator lights.
Press the Copy key to copy contact
information from one source such as the
Address Book to a destination such as a
feature key.
16
Welcome
Press the Services key to access the
following features:
1. Search
2. Do Not Disturb
3. Call Forward
4. Presence
5. Retrieve Parked Call (Not available for
all call servers.)
6. System
Attention: The Servcs Context-
sensitive soft key accesses the same
menu.
Press the Services key twice quickly to
access the Network menu.
Press the Quit key to cancel a current onscreen operation or to exit the menu.
Attention: Pressing the Quit key does
not affect the status of active calls.
Press the Outbox key to view a record of all
outgoing calls.
Attention: This key does not function as
a shift key.
17
Welcome
Press the Inbox key to access your call
inbox.
The call inbox stores all incoming calls on an
active phone.
Attention: This key does not function to
send Instant Messages.
Press the Directory key to access the
Address Book and the Friends list.
Attention: You can access the Address
Book while on a call and start a new call
with a highlighted contact.
Context-sensitive soft keys are below the
display area. The LCD label above each key
changes based on the active feature.
18
The keys on either side of the LCD display
area are User-defined feature keys, with
labels on the LCD. The system administrator
may reserve some keys for specific
functionality during tasks and for advanced
set-up screens.
You can define these keys for specific
functions such as Call Forward.
Attention: The IP Phone 1140E
reserves the lower right key as the
default user’s line key.
Welcome
Telephone display
Your IP Phone 1140E has three display areas:
• The upper display area provides line and feature key status.
• The middle display area contains single-line information for items
such as caller number, caller name, menu items, feature prompt
strings, user-entered digits, date and time information, and telephone
information.
• The lower display area provides feature Context-sensitive soft key
label information.
Figure 3: IP Phone 1140E LCD screen
Upper display area
User-defined
feature key labels
Middle display area
Date/Time display
Call party information
Menu information
Directories information
Lower Display Area
Context-sensitive key
labels
Cleaning the IP Phone 1140E LCD display screen
To clean the LCD display screen, gently wipe with a soft, dry cloth.
CAUTION
Do not use any liquids or powders on the
IP Phone. Using anything other than a
soft, dry cloth can contaminate IP Phone
components and cause premature failure.
19
Welcome
Context-sensitive soft keys
Your IP Phone 1140E has four Context-sensitive soft keys beneath the
LCD screen. The Context-sensitive soft keys access different features
and menus depending on the state of the phone and the menu you
access.
Idle state Context-sensitive soft keys
When your phone is in the idle state, you can access the menu items
shown in the following figure by using the Context-sensitive soft keys.
Figure 4: Idle state Context-sensitive soft keys
Context-sensitive soft keys to access screen menu items
View Press the View Context-sensitive soft key to
access the following menu items:
1. Friends - a list of friends
2. Address Book - personal directory
3. Inbox - a list of received phone calls
4. Outbox - a list of dialed phone calls
5. Phone Information - information about
the hardware and software of the
IP Phone 1140E
20
Welcome
Servcs
Press the Servcs Context-sensitive soft key
to access the following features:
1. Search - use to search in the local
directory (personal Address Book) and
the global directory (network Address
Book) for names and phone numbers.
2. Do Not Disturb - use to block all
incoming calls.
3. Call Forward - use to forward all
incoming calls to an alternate
destination.
4. Presence - use to set your own presence
state to display to other users.
5. Retrieve Parked Call - use to retrieve a
parked call from the server. (This feature
is not available for all call servers.)
6. System - for the advanced user to
access uncommon tasks with the
exception of the logon and logoff tasks.
The following items are accessed:
• Login
• Logout
• Check for Updates
• Switch Proxy
• Reset Phone
• Erase User Data
21
Welcome
Msgs
Prefs
Press the Msgs Context-sensitive soft key to
access the following features:
1. Voice Mail - use to call your Voice Mail
number.
2. Instant Messaging - use to access the
Instant Messaging Inbox/Outbox.
Press the Prefs Context-sensitive soft key to
access the following menu items:
1. Display - use to adjust the display
settings of the LCD screen.
2. Audio - use to adjust tones and volume
settings, and to access the Bluetooth
wireless technology setup.
3. Feature Options - use to configure the
following:
— Feature Keys
— Call Decline Reasons
22
— Call Ignore Action
— Call Subjects
— Call Fwd Notification
4. Message Options - use to change Voice
Mail settings and IM settings.
5. Language - use to change the interface
language.
Welcome
6. Misc Options - use to access the
following options:
— Alpha Dialing
— Search Method
— Incoming Privacy
— Outgoing Privacy
— # Ends Dialing
—Location
—Time
7. Network - use to access:
— Server Settings
— Device Settings
— Diagnostics
—Lock
In-call Context-sensitive soft keys
When you are in an In-call session, the menu items shown in the following
figure are accessible by using the Context-sensitive soft keys.
Figure 5: In-call Context-sensitive soft keys
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Welcome
Context-sensitive soft keys to access screen menu items during an
in-call session
Action Press the Action Context-sensitive soft key
to access the following menu items:
1. New Call/Conference - use to place the
current call on hold and to initiate a new
call or to begin a conference call.
2. Release Call - use to hang up an active
call
3. Transfer Call - use to transfer an active
call to another phone number or SIP
address
4. Park Call - use to park an active call to
the server (This feature is not available
for all call servers.)
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Servcs
Press the Servcs key to access the following
features:
1. Search
2. Do Not Disturb
3. Call Forward
4. Presence
5. Retrieve Parked Call (This feature is not
available for all call servers)
6. System
Welcome
Audio
Press the Audio Context-sensitive soft key
to access the following features:
1. Change Audio Settings - use to adjust
the audio quality between three settings:
—Low
—Medium
— High
Attention: You can change audio
settings to improve audio quality based
on the available band width. If you are
limited to a low Internet band width, you
can improve the audio quality by
changing the audio setting to low.
2. Monitor Audio Quality - use to view
details about the audio quality of an
active call.
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Welcome
Navigation keys
To easily navigate within the many menus of your IP Phone 1140E, you
should become familiar with a few important navigation keys.
Attention: Menu items are listed and ordered by number. You can
press the number on the dialpad corresponding to each me nu item to
activate that menu item, instead of using the navigation key to move
up and down the menu list to highlight an item, and then press the
Select Context-sensitive soft key to activate that item.
Navigation Keys.
Navigation Key Cluster
Press the Left/Right part of the Navigation
Key Cluster to:
— Scroll long lines of text when you
view a caller ID on the display
screen.
Attention: The IP Phone 1140E
automatically scrolls long lines of text
from right to left for entries such as in
your address book or your Call Inbox.
When your Search Method is set to
Index Search (See “Searching for a
contact in the Address Book” on
page 124.), you can increase the speed
of the scrolling by repeatedly pressing
the right navigation key or decrease the
scrolling speed by repeatedly pressing
the left navigation key.
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Welcome
— Change the slide adjustment from
left to right when you adjust such
things as contrast or volume.
Press the left side of the Navigation Key
Cluster to erase a character (backspace)
when you enter and edit text.
Press the right side of the Navigation Key
Cluster to create a space when you enter
and edit text
Navigation Key Cluster
Press the up/down part of the Navigation
Key Cluster to:
— Move the highlight up and down
from one item to another item in a
list such as Address Book entries or
items in your Call Inbox.
— Scroll lists and message contents
when you view IMs.
— Move the cursor from line to line
when entering and editing text or
data.
Attention: When you want to scroll
through a list of many items, you can
hold the up or down key of the
Navigation Key Cluster to
automatically move up or down the list of
items.
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Welcome
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu
items or a highlighted item in a list.
Attention: The Enter key duplicates the
function of the Context-sensitive soft
keys Select and Set.
Press the Quit key to cancel a current onscreen operation or to exit a menu.
Attention: Pressing the Quit key does
not affect the status of an active call
while navigating a menu.
Attention: You can press the Goodbye
key to exit a menu, but if you press the
Goodbye key during an active call, you
terminate the call and close the menu.
You can navigate to an item in a menu by
pressing the corresponding number on the
dialpad, and then activate the item or
continue navigating the list of items.
Using a USB Mouse
The IP Phone 1140E is equipped with a USB port to which you can
connect a USB mouse. You can use the USB mouse to activate Contextsensitive soft key items and menu items.
Click on a Context-sensitive soft key label of the LCD screen to activate
that item. When a menu is open, double-click on a me nu item to activate it
or click on the item to highlight it. For example, you can click on the View
Context-sensitive soft key label to open that menu. Next to view the
Inbox, double-click on the word Inbox in the menu list. You can doubleclick on a name in the Inbox list to initiate a call or click the item to
highlight the name and continue to interact with the menu item.
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Welcome
To access the Network menu right-click anywhere on the LCD screen of
your IP Phone 1140E.
Attention: USB mouse support is available for the IP Phone 1140E
but does not extend to any added Expansion Modules.
Available IP Phone 1140E call features
The IP Phone 1140E is designed to be supported by various call servers.
The specific call server to which the IP Phone 1140E is connected to
determines whether certain features are available to your phone. Call
features must be assigned to your telephone and supported by call server
software.
Attention: Not all features are available. To determine which features
are available or to activate features, contact your system
administrator or service provider.
Attention: Not all service providers support the entry of a SIP
address to initiate a call, for example, jim@companya.com. Some
service providers require that you enter a Dire ct or y Num ber (D N) to
initiate a call, for example, 555-5555. Contact your system
administrator to determine whether your call server supports SIP
address dialing.
Security features
To use the IP Phone 1140E, you must have a log on ID and password
assigned to your phone. This securi ty measure ensures that when you log
off calls cannot be made from your phone. Also, when you are log off from
the phone, features such as Address Book, Instant Me ssage logs, and
Call Outbox are not accessible. Your log on ID and password protect
access to your user profile. To access your user profile, you must enter
your password.
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Regulatory and safety information
Regulatory and safety
information
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna .
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different fr om that to
which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
Attention: The user should not make changes or modifications not
expressly approved by Nortel Networks. Any such changes could
void the user’s authority to operate the equipment
This Class B digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Warnings:
• This is a Class B product. In a domestic environment this product can
cause radio interference in which case the user must take adequate
measures.
• Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device mus t acce p t any
interference, including interference that may cause undesired
operation of the device."
• Privacy of communications may not be ensured when using this
IP Phone.
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