Avaya SIP Firmware for Release 2.0 IP Phone 1120E User Guide

Title page

SIP Firmware Release 2.0 for IP Phone 1120E

User Guide

Revision history

September 2008

Standard 03.05. This document is up issued to support corrections to graphics and technical inforamation.

June 2008

Standard 03.04. This document is up issued to support SIP Firmware for IP Phone 1120E Maintenance Release 2.0.

July 2007

Standard 02.06. This document is up issued to support SIP Firmware for IP Phone 1120E Maintenance Release 1.1.

January 2007

Standard 01.02

Revision history

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cleaning the IP Phone 1120E LCD display screen . . . . . 19

Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Idle state Context-sensitive soft keys . . . . . . . . . . . . . . . . 20

In-call Context-sensitive soft keys . . . . . . . . . . . . . . . . . . 24

Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using a USB Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Available IP Phone 1120E call features . . . . . . . . . . . . . . . . . 30

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Regulatory and safety information . . . . . . . . . . . . . . . . . . . 31

Contents

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 34

Using your IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . . . . . 35

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting the Components . . . . . . . . . . . . . . . . . . . . . . . . . 37

Removing the stand cover . . . . . . . . . . . . . . . . . . . . . . . . 39

Connecting the AC power adapter (optional) . . . . . . . . . . 39

Connecting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting the headset (optional) . . . . . . . . . . . . . . . . . . 41

Connecting the LAN ethernet cable . . . . . . . . . . . . . . . . . 41

Installing additional cables . . . . . . . . . . . . . . . . . . . . . . . . 42

Wall-mounting the IP Phone (optional) . . . . . . . . . . . . . . 42

Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Contents

Entering text using the telephone dialpad . . . . . . . . . . . . 45

Enabling and disabling the # Ends Dialing feature . . . . . . 47

Setting the dialpad to alphanumeric dialing . . . . . . . . . . . 49

Entering text using the USB keyboard . . . . . . . . . . . . . . . 50

Accessing the IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . 52

Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Automatic login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Setting the domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Entering your user login and password . . . . . . . . . . . . . . 57

Setting the duration of the login . . . . . . . . . . . . . . . . . . . . 59

Timed logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Timed logoff while phone is idle . . . . . . . . . . . . . . . . . . . . 60

Timed logoff while on a call . . . . . . . . . . . . . . . . . . . . . . . 60

Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Your User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Overwriting your personal Address Book . . . . . . . . . . . . . 63

Confirmation login screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Logging off from the IP Phone 1120E . . . . . . . . . . . . . . . . . . 64

Configuring the IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . 66

Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 66

Creating the idle screen text display . . . . . . . . . . . . . . . . . . . . 67

Setting-up the Backlight Screensaver . . . . . . . . . . . . . . . . . . 68

Selecting a ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . 70

Adjusting the volume of the Handset, Headset,

and Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Contents

Selecting the date and time format . . . . . . . . . . . . . . . . . . . . . 76

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Making a call using off-hook dialing . . . . . . . . . . . . . . . . . . . . 80

Making a call using on-hook dialing . . . . . . . . . . . . . . . . . . . . 82

Using handsfree calling . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Managing Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Adding a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Deleting a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Editing a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Caller identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Creating a new Call Decline Reason . . . . . . . . . . . . . . . . 97

Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . . 99

Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 104

Adding a contact to your Address Book . . . . . . . . . . . . . . . . 106

Editing a contact in your Address Book . . . . . . . . . . . . . . . . 108

Copying information to the Address Book . . . . . . . . . . . . . . 112

Searching for a contact in the Address Book . . . . . . . . . . . . 114

Using the Search feature in the Address Book . . . . . . . 115

Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Contents

Using Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Managing calls in the Call Inbox while not on a call . . . . 124

Viewing the details of a call in the Call Inbox . . . . . . . . . 126

Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 128

Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 130

Accessing the calls in your Call Inbox during a call . . . . 131

Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Accessing the Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Initiating a call from the Call Outbox . . . . . . . . . . . . . . . 134

Deleting calls from your Call Outbox . . . . . . . . . . . . . . . 135

Viewing the details of a call in the Call Outbox . . . . . . . 137

Accessing the calls in your Call Outbox during a call . . . 138

Instant Messaging (IM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Configuring Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . 139

Configuring IM automatic pop-up . . . . . . . . . . . . . . . . . . 139

Configuring Instant Messaging pop-ups . . . . . . . . . . . . . 141

Configuring IM audible alert . . . . . . . . . . . . . . . . . . . . . . 141

Composing an Instant Message . . . . . . . . . . . . . . . . . . . . . . 142

Instant Message Inbox/Outbox . . . . . . . . . . . . . . . . . . . . . . . 143

Accessing Instant Messages . . . . . . . . . . . . . . . . . . . . . 144

Viewing the content of an Instant Message . . . . . . . . . . . . . 145

Replying to an Instant Message . . . . . . . . . . . . . . . . . . . 145

Initiating a call from an Instant Message . . . . . . . . . . . . 146

Deleting an Instant Message . . . . . . . . . . . . . . . . . . . . . 147

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Making a new call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Initiating a call using the Action Context-sensitive soft key 149

Contents

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Placing a call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Multiple calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Using 3-way calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 155

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Using the Park Call feature . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Using Park Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . 162

Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Using the Friends feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Accessing your Friends list . . . . . . . . . . . . . . . . . . . . . . 164

Editing information about a friend . . . . . . . . . . . . . . . . . 167

Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Feature key programming . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Remove a programmed feature key . . . . . . . . . . . . . . . . 182

Feature key autoprogramming . . . . . . . . . . . . . . . . . . . . . . . 183

Autoprogramming feature keys . . . . . . . . . . . . . . . . . . . 184

Creating a feature key using the Copy key . . . . . . . . . . 188

Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Setting the phone to Do Not Disturb . . . . . . . . . . . . . . . . . . . 194

Setting a Presence state . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Adding a new Presence state message . . . . . . . . . . . . . 198

Configuring Privacy settings . . . . . . . . . . . . . . . . . . . . . . . . . 199

Incoming call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Outgoing call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Multiple Appearance Directory Number . . . . . . . . . . . . . . . . 202

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Viewing the phone information . . . . . . . . . . . . . . . . . . . . . . . 204

Contents

Accessing the system menu . . . . . . . . . . . . . . . . . . . . . . . . . 205

Checking for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Switching the proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Resetting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Erasing the user data . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Visual indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Visual Alerter/Message Waiting Indicators . . . . . . . . . . . . . . 218

Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Welcome

Your IP Phone 1120E brings voice and data to your desktop. The IP Phone 1120E connects directly to a Local Area Network (LAN) through an Ethernet connection. The SIP IP Phone 1120E communicates using Session Initiated Protocol (SIP) after the firmware (FW) is upgraded to a SIP-enabled version.

The following figure shows the IP Phone 1120E.

Figure 1: IP Phone 1120E

User-defined feature keys

Visual Alerter/Message Waiting Indicator

High resolution display screen

Context-sensitive soft keys

Inbox Outbox Directory

Handset

Speaker

Copy

Services Quit

Feature Status Indicator

Volume control

Mute

Handsfree

Enter

Dialpad

Goodbye

Expand

Headset

Hold

Navigation Cluster

Welcome

Basic features

Your IP Phone 1120E supports the following features:

• four user-defined feature keys with labels and indicators Attention: The IP Phone 1120E designates Key 1 as Feature Key 1

and reserves it as the line key for the phone.

• the capacity to add three IP Phone 1100 series Expansion Modules, of which adds an additional 18 programmable feature keys

• four Context-sensitive soft keys

• graphical, high-resolution LCD display, backlit, with adjustable contrast

• high-quality speaker phone

• volume control keys for adjusting the ringer, speaker, handset, and headset volume

• six specialized feature keys: —Quit

— Directory — Inbox — Outbox — Services —Copy

• six call-processing fixed keys: —Mute

— Handsfree — Goodbye — Instant Message Log — Headset

—Hold

• gigabit Ethernet ports

• built-in gigabit Ethernet switch for shared PC access

Welcome

• headset jack with an On/Off key

• USB port to support a keyboard or mouse Attention: Powered downstream 1.1-compliant USB hubs are

supported, including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.

• automatic Dynamic Host Configuration Policy (DHCP) network configuration

• hearing aid compatibility Attention: In this guide, user-defined feature key labels appear

beside the keys, and Context-sensitive soft key labels appear directly above the keys.

Figure 2 shows user-defined feature keys and Context-sensitive soft keys.

Figure 2: User-defined feature keys and Context-sensitive soft keys

User-defined feature keys

Feature Key Line 1 (Reserved)

Context-sensitive soft keys

Welcome

Telephone controls

Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the top button to increase the volume, and press the bottom button to decrease the volume.

Press the Mute key to listen to the call without transmitting. Press the Mute key again to return to two-way conversation. The

Mute key applies to handsfree, handset, and

headset microphones.

Attention: Your IP Phone 1120E may have fixed keys with icons or with labels. This document presents both versions of the fixed key.

Attention: When you enable mute, a red LED on the Mute key remains lit.

Press the Handsfree key to activate the built-in speaker and microphone of the IP Phone 1120E.

Attention: The Handsfree LED indicator, on the Handsfree key, lights to indicate when handsfree is active.

Use the Navigation Key Cluster to scroll through menus and lists that appear on the LCD display screen or for text entry. The outer part of this key cluster rocks for up, down, left, and right movements. (See “Navigation keys” on page 27.)

Welcome

Use the Enter key, at the center of the

Navigation Key Cluster, to select menu

items or to confirm changes.

Attention: The Enter key duplicates the function of the Context-sensitive soft keys Select and Set.

Use the Dialpad to enter numbers and text.

Press the Hold key to put an active call on hold. Press the Hold fixed key to return to a call on hold.

You can have several calls in a hold state.

Press the Expand key to access the Instant Messaging Log.

Press the Headset key to answer a call by using the headset or to switch a call from the handset or handsfree to the headset.

Attention: The Headset LED indicator, on the Headset key, lights to indicate that the headset is in use.

Press the Goodbye/Release key to terminate an active call. For multiple calls the

Goodbye/Release key ends the highlighted

call. Use the Goodbye/Release to close menu

navigation or cancel user tasks.

Welcome

When you receive a voice message, the red

Visual Alerter/Message Waiting Indicator

lights. Also, when the ringer sounds, this indicator flashes.

When you receive an instant message (IM), the blue Visual Alerter/Feature Status

Indicator lights.

Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a feature key.

Press the Services key to access the following features:

1. Search

2. Do Not Disturb

3. Call Forward

4. Presence

5. Retrieve Parked Call (Not available for all call servers.)

6. System Attention: The Servcs Context-

sensitive soft key accesses the same menu.

Press the Services key twice quickly to access the Network menu.

Welcome

Press the Quit key to cancel a current onscreen operation or to exit the menu.

Attention: Pressing the Quit key does not affect the status of active calls.

Press the Outbox key to view a record of all outgoing calls.

Attention: This key does not function as a shift key.

Press the Inbox key to access your call inbox.

The call inbox stores all incoming calls on an active phone.

Attention: This key does not function to send Instant Messages.

Press the Directory key to access the Address Book and the Friends list.

Attention: You can access the Address Book while on a call and start a new call with a highlighted contact.

Context-sensitive soft keys are below the

display area. The LCD label above each key changes based on the active feature.

Welcome

The keys on either side of the LCD display area are User-defined Feature Keys, with labels on the LCD. The system administrator may reserve some keys for specific functionality during tasks and for advanced set-up screens.

You can define these keys for specific functions such as Call Forward.

Attention: The IP Phone 1120E reserves the lower right key as the default user’s line key.

Welcome

Telephone display

Your IP Phone 1120E has three display areas:

• The upper display area provides line and feature key status.

• The middle display area contains single-line information for items such as caller number, caller name, menu items, feature prompt strings, user-entered digits, date and time information, and telephone information.

• The lower display area provides feature Context-sensitive soft key label information.

Figure 3: IP Phone 1120E LCD screen

Upper display area

User-defined feature key labels

Middle display area

Date/Time display Call party information Menu information Directories information

Lower Display Area

Context-sensitive key labels

Cleaning the IP Phone 1120E LCD display screen

To clean the LCD display screen, gently wipe with a soft, dry cloth.

CAUTION

Do not use any liquids or powders on the IP Phone. Using anything other than a soft, dry cloth can contaminate IP Phone components and cause premature failure.

Welcome

Context-sensitive soft keys

Your IP Phone 1120E has four Context-sensitive soft keys beneath the LCD screen. The Context-sensitive soft keys access different features and menus depending on the state of the phone and the menu you access.

Idle state Context-sensitive soft keys

When your phone is in the idle state, you can access the menu items shown in the following figure by using the Context- sen sit ive soft keys.

Figure 4: Idle state Context-sensitive soft keys

Context-sensitive soft keys to ac cess screen menu items

View Press the View Context-sensitive soft key to

access the following menu items:

1. Friends - a list of friends

2. Address Book - personal directory

3. Inbox - a list of received phone calls

4. Outbox - a list of dialed phone calls

5. Phone Information - information about the hardware and software of the IP Phone 1120E

Welcome

Servcs

Press the Servcs Context-sensitive soft key to access the following features:

1. Search - use to search in the local directory (personal Address Book) and the global directory (network Address Book) for names and phone numbers.

2. Do Not Disturb - use to block all incoming calls.

3. Call Forward - use to forward an incoming calls to an alternate destination.

4. Presence - use to set your own presence state to display to other users.

5. Retrieve Parked Call - use to retrieve a parked call from the server. (This feature is not available for all call servers.)

6. System - for the advanced user to access uncommon tasks with the exception of the logon and logoff tasks. The following items are accessed:

• Login

• Logout

• Check for Updates

• Switch Proxy

• Reset Phone

• Erase User Data

Welcome

Msgs

Press the Msgs Context-sensitive soft key to access the following features:

1. Voice Mail - use to call voice mail number.

2. Instant Messaging - use to access the Instant Messaging Inbox/Outbox.

Prefs

Welcome

Press the Prefs Context-sensitive soft key to access the following menu items:

1. Display - use to adjust the display settings of the LCD screen.

2. Audio - use to adjust tones and volume settings.

3. Feature Options - use to configure the following:

— Feature Keys — Call Decline Reasons — Call Ignore Action — Call Subjects — Call Fwd Notification

4. Message Options - use to change Voice Mail settings and IM settings.

5. Language - use to change the interface language

6. Misc Options - use to access the following options:

— Alpha Dialing — Search Method — Incoming Privacy — Outgoing Privacy — # Ends Dialing — Change Location —Time

Welcome

7. Network - use to access: — Server Settings — Device Settings — Diagnostics —Lock

In-call Context-sensitive soft keys

When you are in an In-call session, the menu items shown in the following figure are accessible by using the Context-sensitive soft keys.

Figure 5: In-call Context-sensitive soft keys

Welcome

Context-sensitive soft keys to access screen menu items during an in-call session

Action Press the Action Context-sensitive soft key

to access the following menu items:

1. New Call/Conference - use to place the current call on hold and to initiate a new call or to begin a conference call.

2. Release Call - use to hang up an active call.

3. Transfer Call - use to transfer an active call to another phone number or SIP address.

4. Park Call - use to park an active call to the server (This feature is not available for all call servers.)

Servcs

Press the Servcs key to access the following features:

1. Search

2. Do Not Disturb

3. Call Forward

4. Presence

5. Retrieve Parked Call (This feature is not available for all call servers.)

6. System

Welcome

Audio

Press the Audio Context-sensitive soft key to access the following features:

1. Change Audio Settings - use to adjust the audio quality between three settings:

—Low —Medium — High

Attention: You can change audio settings to improve audio quality based on the available band width. If you are limited to a low Internet band width, you can improve the audio quality by changing the audio setting to low.

2. Monitor Audio Quality - use to view details about the audio quality of an active call.

Welcome

Navigation keys

To easily navigate within the many menus of your IP Phone 1120E, you should become familiar with a few important navigation keys.

Attention: Menu items are listed and ordered by number. You can press the number on the dialpad corresponding to each me nu item to activate that menu item, instead of using the navigation key to move up and down the menu list to highlight an item, and then press the

Select Context-sensitive soft key to activate that item.

Navigation Keys.

Navigation Key Cluster

Press the Left/Right part of the Navigation

Key Cluster to:

— Scroll long lines of text when you

view a caller ID on the display screen.

Attention: The IP Phone 1120E automatically scrolls long lines of text from right to left for entries such as in your address book or your Call Inbox. When your Search Method is set to Index Search (See “Searching for a

contact in the Address Book” on page 114), you can increase the speed

of the scrolling by repeatedly pressing the right navigation key or decrease the scrolling speed by repeatedly pressing the left navigation key.

— Change the slide adjustment from

left to right when you adjust such things as contrast or volume.

Welcome

Navigation Key Cluster

Press the left side of the Navigation Key

Cluster to erase a character (backspace)

when you enter and edit text. Press the right side of the Navigation Key

Cluster to create a space when you enter

and edit text

Press the up/down part of the Navigation

Key Cluster to:

— Move the highlight up and down

from one item to another item in a list such as Address Book entries or items in your Call Inbox.

— Scroll lists and message contents

when you view IMs.

— Move the cursor from line to line

when entering and editing text or data.

Attention: When you want to scroll through a list of many items, you can hold the up or down key of the

Navigation Key Cluster to

automatically move up or down the list of items.

Use the Enter key, at the center of the

Navigation Key Cluster, to select menu

items or a highlighted item in a list.

Attention: The Enter key duplicates the function of the Context-sensitive soft keys Select and Set.

Press the Quit key to cancel a current onscreen operation or to exit a menu.

You can navigate to an item in a menu by pressing the corresponding number on the dialpad, and then activate the item or continue navigating the list of items.

Using a USB Mouse

Welcome

Attention: Pressing the Quit key does not affect the status of an active call while navigating a menu.

Attention: You can press the Goodbye key to exit a menu, but if you press the

Goodbye key during an active call, you

terminate the call and close the menu.

The IP Phone 1120E is equipped with a USB port to which you can connect a USB mouse. You can use the USB mouse to activate Contextsensitive soft key items and menu items.

Click on a Context-sensitive soft key label of the LCD screen to activate that item. When a menu is open, double-click on a menu item to activate it or click on the item to highlight it. For example, you can click on the View Context-sensitive soft key label to open that menu. Next to view the Inbox, double-click on the word Inbox in the menu list. You can doubleclick on a name in the Inbox list to initiate a call or click the item to highlight the name and continue to interact with the menu item.

To access the Network menu right-click anywhere on the LCD screen of your IP Phone 1120E.

Attention: USB mouse support is available for the IP Phone 1120E but does not extend to any added Expansion Modules.

Welcome

Available IP Phone 1120E call features

The IP Phone 1120E is designed to be supported by various call servers. The specific call server to which the IP Phone 1120E is connected to determines whether certain features are available to your phone. Call features must be assigned to your telephone and supported by call server software.

Attention: Not all feature are available. To determine which features are available or to activate features, contact your system administrator or service provider.

Attention: Not all service providers support the entry of a SIP address to initiate a call, for example, jim@companya.com. Some service providers require that you enter a Dire ct or y Num be r (DN) to initiate a call, for example, 555-5555. Contact your system administrator to determine whether your call server supports SIP address dialing.

Security features

To use the IP Phone 1120E, you must have a log on ID and password assigned to your phone. This securi ty measure ensures that when you log off calls cannot be made from your phone. Also, when you are log off from the phone, features such as Address Book, Instant Message logs, and Call Outbox are not accessible. Your log on ID and password protect access to your user profile. To access your user profile, you must enter your password.

+ 200 hidden pages