Avaya SIP Firmware for IP Phone 1120E User Guide
Title page
SIP Firmware Release 1.1 for IP Phone
1120E
User Guide
Revision history
Revision history
April 2008
Standard 02.07. This document is up issued to support minor editing
changes and to clarify some features.
July 2007
Standard 02.06. This document is up issued to support SIP Firmware for
IP Phone 1120E Maintenance Release 1.1.
January 2007
Standard 01.02
3
Revision history
4
Contents
About the Nortel IP Phone 1120E . . . . . . . . . . . . . . . . . . . . 11
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning the IP Phone 1120E LCD display screen . . . . . 19
Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Idle state Context-sensitive soft keys . . . . . . . . . . . . . . . . 20
In-call Context-sensitive soft keys . . . . . . . . . . . . . . . . . . 23
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using a USB Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Available IP Phone 1120E call features . . . . . . . . . . . . . . . . . 29
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 30
Contents
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting the components of the phone . . . . . . . . . . . . . . . 32
Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering text using the telephone dialpad . . . . . . . . . . . . . . . 37
# Ends Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting the dialpad to alphanumeric dialing . . . . . . . . . . . 41
Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 42
Accessing the IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . 44
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Entering your user login and password . . . . . . . . . . . . . . 48
Setting the duration of the login . . . . . . . . . . . . . . . . . . . . 50
5
Contents
Timed logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Timed logout while phone is idle . . . . . . . . . . . . . . . . . . . 51
Timed logout while on a call . . . . . . . . . . . . . . . . . . . . . . . 51
Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Your User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Overwriting your personal Address Book . . . . . . . . . . . . . 54
Confirmation login screen . . . . . . . . . . . . . . . . . . . . . . . . 54
Logging out from the IP Phone 1120E . . . . . . . . . . . . . . . 55
Configuring the IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . 56
Adjusting the display screen contrast . . . . . . . . . . . . . . . . 56
Creating the idle screen text display . . . . . . . . . . . . . . . . 57
Setting-up the Backlight Screensaver . . . . . . . . . . . . . . . 58
Selecting a ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . 61
Adjusting the volume of the Handset, Headset,
and Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Selecting a date format . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Selecting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Selecting a time format . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Making a call using off-hook dialing . . . . . . . . . . . . . . . . . . . . 70
Making a call using on-hook dialing . . . . . . . . . . . . . . . . . . . . 72
Using handsfree calling . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Managing Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Adding a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Deleting a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Editing a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
6
Contents
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Caller identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . 82
Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . 83
Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . . 87
Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 90
The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Initiating a call from the Address Book . . . . . . . . . . . . . . . . . . 92
Adding a contact to your Address Book . . . . . . . . . . . . . . . . . 93
Editing a contact in your Address Book . . . . . . . . . . . . . . . . . 95
Copying information to the Address Book . . . . . . . . . . . . . . . 99
Searching for a contact in the Address Book . . . . . . . . . . . . 101
Using the Search feature in the Address Book . . . . . . . 102
Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Managing calls in the Call Inbox while not on a call . . . . 108
Viewing the details of a call in the Call Inbox . . . . . . . . . 110
Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 112
Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 114
Accessing the calls in your Call Inbox during a call . . . . 115
Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Accessing the Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Initiating a call from the Call Outbox . . . . . . . . . . . . . . . 118
7
Contents
Deleting calls from your Call Outbox . . . . . . . . . . . . . . . 119
Viewing the details of a call in the Call Outbox . . . . . . . 120
Accessing the calls in your Call Outbox during a call . . . 121
Instant Messaging (IM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring IM automatic pop-up . . . . . . . . . . . . . . . . . . 122
Configuring Instant Messaging pop-ups . . . . . . . . . . . . . 124
Configuring IM audible alert . . . . . . . . . . . . . . . . . . . . . . 124
Composing an Instant Message . . . . . . . . . . . . . . . . . . . . . . 125
Instant Message Inbox/Outbox . . . . . . . . . . . . . . . . . . . . . . . 126
Accessing Instant Messages . . . . . . . . . . . . . . . . . . . . . 127
Viewing the content of an Instant Message . . . . . . . . . . . . . 128
Replying to an Instant Message . . . . . . . . . . . . . . . . . . . 128
Initiating a call from an Instant Message . . . . . . . . . . . . 129
Deleting an Instant Message . . . . . . . . . . . . . . . . . . . . . 130
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Making a new call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Initiating a call using the Action Context-sensitive soft key . .
132
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Placing a call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Multiple calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Using 3-way calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 138
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Using the Park Call feature . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Using Park Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . 143
8
Contents
Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Using the Friends feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Accessing your Friends list . . . . . . . . . . . . . . . . . . . . . . 145
Editing information about a friend . . . . . . . . . . . . . . . . . 147
Using Feature Key options . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Creating a Speed Dial feature key . . . . . . . . . . . . . . . . . . . . 149
Designating a feature key to Speed Dial feature . . . . . . 150
Creating a Speed Dial feature key using the Copy key . 152
Creating a Send IM feature key . . . . . . . . . . . . . . . . . . . 153
Creating a Send IM feature key using the Copy key . . . 155
Creating a Call Forward feature key . . . . . . . . . . . . . . . 156
Creating a Call Forward feature key using the Copy key 158
Creating a Presence feature key . . . . . . . . . . . . . . . . . . 159
Creating a Do Not Disturb feature key . . . . . . . . . . . . . . 162
Viewing the content of a programmed feature key . . . . . 163
Removing the content from a programmed feature key . 164
Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Setting the phone to Do Not Disturb . . . . . . . . . . . . . . . . . . . 169
Setting a Presence state . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Changing the Presence state . . . . . . . . . . . . . . . . . . . . . 170
Adding a new Presence state message . . . . . . . . . . . . . 172
Configuring Privacy settings . . . . . . . . . . . . . . . . . . . . . . . . . 173
Incoming call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Outgoing call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Multiple Appearance Directory Number . . . . . . . . . . . . . 176
Advance system features . . . . . . . . . . . . . . . . . . . . . . . . . 178
Viewing the Phone Information . . . . . . . . . . . . . . . . . . . 178
System features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Checking for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Switching the Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Resetting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
9
Contents
Erasing user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Visual indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Visual Alerter/Message Waiting Indicators . . . . . . . . . . . . . . 190
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Regulatory and safety information . . . . . . . . . . . . . . . . . . 197
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . 200
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
10
About the Nortel IP Phone 1120E
About the Nortel IP Phone 1120E
Your IP Phone 1120E brings voice and data to the desktop by conn ecting
directly to a Local Area Network (LAN) through an Ethernet connection.
The SIP IP Phone 1120E communicates using Session Initiated Protocol
(SIP) after the firmware (FW) is upgraded to a SIP-enabled ver sion.
Figure 1: IP Phone 1120E
User-defined feature keys
Visual Alerter/Message
Waiting Indicator
High resolution
display screen
Context-sensitive
soft keys
Inbox
Outbox
Directory
Handset
Speaker
Copy
Services
Quit
Feature Status Indicator
Volume control
Mute
Handsfree
Enter
Dialpad
Goodbye
Expand
Headset
Hold
Navigation
Cluster
Basic features
Your IP Phone 1120E supports the following features:
• four user-defined feature keys with labels and indicators
Note: The IP Phone 1120E designates Key 1 as Feature Key 1 and
reserves it as the line key for the phone.
11
About the Nortel IP Phone 1120E
• four Context-sensitive soft keys
• graphical, high-resolution LCD display, backlit, with adjustable
contrast
• high-quality speaker phone
• volume control keys for adjusting ringer, speaker, handset, and
headset volume
• six specialized feature keys:
—Quit
— Directory
— Inbox
— Outbox
— Services
—Copy
• six call-processing fixed keys:
—Mute
— Handsfree
— Goodbye
— Instant Message Log
— Headset
—Hold
• gigabit Ethernet ports
• built-in gigabit Ethernet switch for shared PC access
• headset jack with an On/Off key
• USB port to support a keyboard or mouse
Note: Powered downstream 1.1-compliant USB hubs are sup ported,
including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.
• automatic DHCP network configuration
• hearing aid compatibility
12
About the Nortel IP Phone 1120E
Note: In this guide, user-defined feature key labels appear be side the
keys, and Context-sensitive soft key labels appear directly above the
keys. Figure 2 shows user-defined featur e ke ys an d Co nte xt sensitive soft keys.
Figure 2: User-defined feature keys and Context-sensitive soft
keys
User-defined
feature keys
Context-sensitive
soft keys
13
About the Nortel IP Phone 1120E
Telephone controls
Note: Your IP Phone 1120E may have
fixed keys with icons or with labels. This
document presents both versions of the
fixed key.
Use the Volume control buttons to adjust
the volume of the ringer, handset, headset,
speaker, and the Handsfree feature. Press
the top button to increase the volume, and
press the bottom button to decrease the
volume.
Press the Mute key to listen to the call
without transmitting. Press the Mute key
again to return to two-way conversation. The
Mute key applies to handsfree, handset, and
headset microphones.
14
Note: When you enable mute, a red LED
on the Mute key remains lit.
Press the Handsfree key to activate the
built-in speaker and microphone of the
IP Phone 1120E.
Note: The Handsfree LED indicator, on
the Handsfree key, lights to indicate
when handsfree is active.
Use the Navigation Key Cluster to scroll
through menus and lists that appear on the
LCD display screen or for text entry. The
outer part of this key cluster rocks for up,
down, left, and right movements. (See
“Navigation keys” on page 26.)
About the Nortel IP Phone 1120E
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu
items or to confirm changes.
Note: The Enter key duplicates the
function of the Context-sensitive soft
keys Select, and Set.
Use the Dialpad to enter numbers and text.
Press the Hold key to put an active call on
hold. Press the Hold fixed key to return to a
call on hold.
You can have several calls in a hold state.
Press the Expand key to access the Instant
Messaging Log.
Press the Headset key to answer a call
using the headset or to switch a call from the
handset or handsfree to the headset.
Note: The Headset LED indicator , on the
Headset key, lights to indicate that the
headset is in use.
Press the Goodbye/Release key to
terminate an active call. For multiple calls the
Goodbye/Release key ends the highlighted
call.
Use the Goodbye/Release to close menu
navigation or cancel user tasks.
15
About the Nortel IP Phone 1120E
When you receive a voice message, the red
Visual Alerter/Message Waiting Indicator
lights. Also, when the ringer sounds, this
indicator flashes.
When you receive an instant message (IM),
the blue Visual Alerter/Feature Status
Indicator lights.
Press the Copy key to copy contact
information from one source such as the
Address Book to a destination such as a
feature key.
Press the Services key to access the
following features:
1. Search
2. Do Not Disturb
16
3. Call Forward
4. Presence
5. Retrieve Parked Call (Not available for
all call servers.)
6. System
Note: The Servcs Context-sensitive sof t
key accesses the same menu.
Press the Services key twice quickly to
access the Network menu.
About the Nortel IP Phone 1120E
Press the Quit key to cancel a current onscreen operation, or exit the menu.
Note: Pressing the Quit key does not
affect the status of active calls.
Press the Outbox key to view a record of all
outgoing calls.
Note: This key does not function as a
“shift” key.
Press the Inbox key to access your call
inbox.
The call inbox stores all incoming calls to an
active phone.
Note: This key does not function to send
Instant Messages.
Press the Directory key to access the
Address Book and the Friends list.
Note: You can access the Address Book
while on a call and start a new call with a
highlighted contact.
Context-sensitive soft keys are below the
display area. The LCD label above each key
changes based on the active feature.
17
About the Nortel IP Phone 1120E
The keys on either side of the LCD display
area are User-defined Feature Keys, with
labels on the LCD. The system administrator
may reserve some keys for specific
functionality during tasks and advanced setup screens.
You can define these keys for specific
functions such as Call Forward.
Note: The IP Phone 1120E reserves the
lower right key as the default user’s line
key.
18
About the Nortel IP Phone 1120E
Telephone display
Your IP Phone 1120E has three display areas:
• The upper display area provides line and feature key status.
• The middle display area contains single-line information for items
such as caller number, caller name, menu items, feature prompt
strings, user-entered digits, date and time information, and telephone
information.
• The lower display area provides feature Context-sensitive soft key
label information.
Figure 3: IP Phone 1120E LCD screen
Upper display area
User-defined
feature key labels
Middle display area
Date/Time display
Call party information
Menu information
Directories information
Lower Display Area
Context-sensitive key
labels
Cleaning the IP Phone 1120E LCD display screen
To clean the LCD display screen, gently wipe with a soft, dry cloth.
CAUTION
Do not use any liquids or powders on the
IP Phone. Using anything other than a
soft, dry cloth can contaminate IP Phone
components and cause premature failure.
19
About the Nortel IP Phone 1120E
Context-sensitive soft keys
Your IP Phone 1120E has four Context-sensitive soft keys beneath the
LCD screen. The Context-sensitive soft keys access different features
and menus depending on the state of the phone and the menu you
access.
Idle state Context-sensitive soft keys
When your phone is an in the idle state you can access the following
menu items from the Context-sensitive soft keys:
Figure 4: Idle state Context-sensitive soft keys
Table 1: Context-sensitive soft keys for screen in the idle state
View Press the View Context-sensitive soft key to
access the following menu items:
1. Friends - a list of friends
2. Address Book - personal directory
3. Inbox - a list of received phone calls
4. Outbox - a list of dialed phone calls
5. Phone Information - information about
the hardware and software of the
IP Phone 1120E
20
About the Nortel IP Phone 1120E
Servcs
Press the Servcs Context-sensitive soft key
to access the following features:
1. Search - use to search in the local
directory (personal Address Book) and
the global directory (network Address
Book) for names and phone numbers.
2. Do Not Disturb - use to block all
incoming calls.
3. Call Forward - use to forward an
incoming call to an alternate destination.
4. Presence - use to set your own presence
state to display to other users.
5. Retrieve Parked Call - use to retrieve a
parked call from the server. (Not
available for all call servers.)
6. System - for the advanced user to
access uncommon tasks with the
exception of the login and logout tasks.
The following items are accessed:
—Login
Msgs
— Logout
— Check for Updates
— Switch Proxy
— Reset Phone
— Erase User Data
Press the Msgs Context-sensitive soft key to
access the following feature:
1. Voice Mail - use to call voice mail
number.
2. Instant Messaging - use to access the
Instant Messaging Inbox/Outbox.
21
About the Nortel IP Phone 1120E
Press the Prefs Context-sensitive soft key to
Prefs
access the following menu items:
1. Display - use to adjust the display
settings of the LCD screen.
2. Audio - use to adjust tones, volume
settings.
3. Feature Options - use to configure the
following:
— Feature Keys
— Call Decline Reasons
— Call Ignore Action
— Call Subjects
— Call Fwd Notification
4. Message Options - use to change Voice
Mail settings and IM settings.
5. Language - use to change the interface
language
22
6. Misc Options - use to access the
following options:
— Alpha Dialing
— Search Method
— Incoming Privacy
— Outgoing Privacy
— # Ends Dialing
— Change Location
—Time
About the Nortel IP Phone 1120E
7. Network - use to access:
— Server Settings
— Device Settings
— Diagnostics
—Lock
In-call Context-sensitive soft keys
When you are in an In-call session the following menu items are
accessible from the Context-sensitive soft keys:
Figure 5: In-call Context-sensitive soft keys
23
About the Nortel IP Phone 1120E
Table 2: Context-sensitive soft keys during an in-call session
Action Press the Action Context-sensitive soft key
to access the following menu items:
1. New Call/Conference - use to place the
current call on hold and to initiate a new
call or to begin a conference call
2. Release Call - use to hang-up an active
call
3. Transfer Call - use to transfer an active
call to another phone number or SIP
address
4. Park Call - use to park an active call to
the server (Not available for all call
servers.)
Servcs
Press the Servcs key to access the following
features:
1. Search
2. Do Not Disturb
3. Call Forward
4. Presence
5. Retrieve Parked Call (Not available for
all call servers.)
6. System
24
About the Nortel IP Phone 1120E
Audio
Press the Audio Context-sensitive soft key
to access the following feature:
1. Change Audio Settings - use to adjust
audio quality between three settings:
—Low
—Medium
— High
Note: You change audio settings to
improve audio quality based on the
available band width. If you are limited to
a low internet band width, you can
improve the audio quality you change
the audio setting to low.
2. Monitor Audio Quality - use to view
details about the audio quality of an
active call.
25
About the Nortel IP Phone 1120E
Navigation keys
There are a few important keys you should become familiar with to easily
navigate within the many menus of the IP Phone 1120E. Table 3 shows
important navigation keys and describes the function of each.
Note: Menu items are listed and ordered by number. You can press
the number on the dialpad corresponding to each menu item to
activate that menu item, instead of using the navigation key to move
up and down the menu list to highlight the item and then pressing the
Select Context-sensitive soft key.
Table 3: Naviga tion Key s.
Navigation Key Cluster
Press the Left/Right part of the Navigation
Key Cluster to:
— Scroll long lines of text when you
view menu lists or the contents of a
list such as the Address Book
entries or items in the Call Inbox and
scroll long lines of text when you
view an IM.
Note: The IP Phone 1120E
automatically scrolls long lines of text
from right to left. When your Search
Method is set to Index Search (See,
“Searching for a contact in the Address
Book” on page 101), you can increase
the speed of the scrolling by repeatedly
pressing the right navigation key or
decrease the scrolling speed by
repeatedly pressing the left navigation
key.
— Change the slide adjustment from
left to right when you adjust such
things as contrast or volume.
26
Navigation Key Cluster
About the Nortel IP Phone 1120E
Press the left side of the Navigation Key
Cluster to erase a character (backspace)
when you enter and edit text.
Press the right side of the Navigation Key
Cluster to create a space when you enter
and edit text
Press the up/down part of the Navigation
Key Cluster to:
— Move the highlight up and down
from one item to another item in a
list such as Address Book entries or
items in your Call Inbox.
— Scroll lists and message contents
when you view IMs.
— Move the cursor from line to line
when entering and editing text or
data.
Note: When you want to scroll through a
list of many items, you can hold the up or
down key of the Navigation Key
Cluster to automatically move up or
down the list of items.
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu
items or a highlighted item on a list.
Note: The Enter key duplicates the
function of the Context-sensitive soft
keys Select, and Set.
27
About the Nortel IP Phone 1120E
Press the Quit key to cancel a current onscreen operation or exit a menu.
Note 1: Pressing the Quit key does not
affect the status of an active call while
navigating a menu.
Note 2: Y ou can press the Goodbye key
to exit a menu, but if you press the
Goodbye key during an active call, the
call terminates.
You can navigate to an item in a menu by
pressing the corresponding number on the
dialpad and then activate the item or
continue navigating the list of items.
Using a USB Mouse
The IP Phone 1120E is equipped with a USB port, to which you can
connect a USB mouse. You can use the USB mouse to activate contextsensitive soft keys items and activate menu items.
You left click on a context-sensitive soft key label of the LCD screen to
activate that item. When a menu is open double-click on the menu item to
activate that menu item or left-click on the item to highlight it. For
example, you can left click on the View context-sensitive soft key label to
open that menu. Next to view the Inbox double-click on the word Inbox in
the menu list. You can double-click on a name in the Inbox list to initiate a
call or left-click the item to highlight the name and continue to interact with
the menu item.
To access the Network menu right-click anywhere on the LCD screen of
your IP Phone 1120E.
28
About the Nortel IP Phone 1120E
Available IP Phone 1120E call features
The IP Phone 1120E is designed to be supported by a number of different
call servers. The specific call server the IP Phone 1120E is connected to
determines whether certain features are available to your phone. Call
features must be assigned to your telephone and supported by call server
software.
Note 1: Not all feature are available. To determine which features are
available or to activate features contact your system administrator or
service provider.
Note 2: Not all service providers support the entry of a SIP address to
initiate a call, for example, jim@companya.com. Some service
providers require that you enter a Directory Number (DN) to initiate a
call, for example, 555-5555. Contact your system administrator to
determine whether your call server supports SIP address dialing.
Security features
To use the IP Phone 1120E you must have a login and password
assigned to your phone. This security ensures that when you log out no
calls can be made from the phone. Also, when you are logged out of the
phone, features such as Address Book, Instant Message logs, and Call
Outbox are not accessible. Your login and password protect access to
your user profile. To access your user profile you must enter your
password.
29
Connecting the components
Connecting the components
Figure 6 shows connections on the IP Phone 1120E.
Figure 6: IP Phone 1120E connections
Accessory Expansion
Module port
USB
Connector
WARNING *Ensure that the protective rubber cap on
the Expansion Module port is in place when the port is
not in use. Connecting anything other than the proper
Expansion Module connector to this port can cause
damage to the phone.
PC Ethernet port
LAN Ethernet port
Tilt Lever
Link lamp
AC Adapter jack
Headset jack
Handset jack
30
Loading...