Avaya SIP 2.2 1120E-1140E Product Bulletin
Nortel Product Bulletin# P-2009-0079-Global
Product Bulletin
Bulletin Number: P-2009-0079-Global
Date: 26
th
June 2009
Nortel SIP Firmware Release 2.2 for
IP Phone 1120E and IP Phone 1140E
General Availability – Global
REVISION HISTORY
Date Revision # Summary of Changes
26th June 2009 Original Bulletin This is the original publication
Introduction
Nortel SIP Firmware Release 2.2 for the IP Phone 1120E and IP Phone 1140E is Generally
Available effective as of June 26th, 2009 for Nortel Communication Server 1000 Release
6.0, MCS5100 Release 3.5/4.0, and for third-party BroadSoft BroadWorks Server
Release 14 SP4. SIP Firmware Release 2.2 for IP Phone 1120E and 1140E provides
enhancements to the SIP capabilities including support for Nortel Automatic QOS, Codecs
G729b(Annex B) and G723.1(high compression codec), Audio headset type selection,
Conferencing without Service package (applicable to Nortel Communication Server 1000
Release 6.0 and 3
without password, ability to Dial from Inbox and several other enhancements as detailed in
the technical description section below. Additional support of the SIP Firmware Release 2.2
for the IP Phone 1120E and 1140E on other Nortel Communication Servers remains under
formulation at this time.
SIP Firmware Release 2.1 for the IP Phone 1120E and IP Phone 1140E is available as GA
product for Nortel Communication Servers 2100 SE13 and Application Server 5200 (AS
5200) 6.0SP1. Please consult your Nortel representative for further timeline updates on
specific server of interest.
rd
party Broadsoft Broadworks Server), Ability to Logout a SIP user
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The SIP Firmware Release 2.2 for IP Phone 1120E and 1140E is supported on the GA
hardware release (currently shipping and already shipped GA hardware) of the respective IP
Phone models. The SIP Firmware Release 2.1 for IP Phone 1120E and 1140E is the
required minimum release on the planned shipments of the respective IP Phone models
beginning 3Q09. Field upgrade to SIP Firmware Release 2.2 is possible. Please refer to
firmware upgrade section for details.
SIP Firmware release for IP Phone 1120E and 1140E
Firmware IP Phone 1120E
and 1140E
(Planned factory shipments starting 3Q09)
IP Phone 1120E and 1140E
(Currently shipping
and already shipped
GA hardware)
Supported SIP
Firmware
Release
SIP Firmware
Release 1.1 and
above
SIP Firmware Release 2.1
Order codes for IP Phone 1120E would be different in 3Q09 than the previous order codes.
Please refer to ordering guidelines section below for details.
This bulletin provides useful information related to the release of the SIP Firmware for IP
Phone 1120E and 1140E globally including solution overview, firmware management and
ordering information. It also references Product Advisements as well as where to find related
documentation and product information.
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Contents
INTRODUCTION ...................................................................................................................................................1
SIP
FIRMWARE RELEASE 2.2 FOR IP PHONE 1120E AND 1140E OVERVIEW .....................................3
A
DMINISTRATION AND PROVISIONING..........................................................................................................12
F
IRMWARE CONTENT AND UPDATE INFORMATION ...................................................................................13
EFERENCES AND RELATED DOCUMENTS.................................................................................................14
R
O
RDERING GUIDELINES AND PROCEDURES...............................................................................................15
Order Codes – IP Phone 1120E and 1140E (shipped preloaded with SIP Firmware Release)..........16
T
RAINING ...........................................................................................................................................................17
T
ECHNICAL ADVISEMENTS.............................................................................................................................18
Minimum Hardware for SIP Firmware Release on the IP Phone 1120E and 1140E.......18
Audio codec enhancements...........................................................................................18
Security - NAT Traversal & STUN protocol....................................................................19
Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS)......19
802.1X and Extensible Authentication Protocol (EAP)
Single User Login
...................................................................................................................................19
Shared Call Appearance ................................................................................................20
SIP URI Dialing ..............................................................................................................20
Expansion Module..........................................................................................................20
Distinctive Ringing..........................................................................................................22
Link Layer Discovery protocol IEEE 802.1ab.................................................................22
Auto Login......................................................................................................................
RFC Enhancements.......................................................................................................23
RTP Port Configuration ..................................................................................................23
Voice Quality Monitoring (VQMon).................................................................................23
Transfer to Voice Mail ....................................................................................................24
Conferencing without Service Package..........................................................................24
Dial from Inbox ...............................................................................................................25
User interface changes ..................................................................................................25
Logout without Password ...............................................................................................25
Nortel Automatic QoS.....................................................................................................26
Password protection management for Domains ...........................................................26
Secure Digits while in call...............................................................................................27
mic Host Configuration Protocol (DHCP)...............................................................27
Dyna
Audio Headset Selection................................................................................................27
Paging & Intercom .........................................................................................................29
..............................................................19
22
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SIP Firmware Release 2.2 for IP Phone 1120E and 1140E Overview
The Nortel IP Phone 1100 Series portfolio is Nortel’s new generation of desktop IP Clients
which builds upon Nortel’s standard f
Phone 1100 Series hardware incorporates high-resolution, back-lit, pixel-based displays and
a sleek, cutting-edge ergonomic design on all models along with support for standardsbased USB, Gigabit Ethernet and Bluetooth wireless technology integration on selected
portfolio models. The IP Phone 1120E and IP Phone 1140E hardware models are currently
generally available to the global market. The SIP Firmware Release 2.2 enhancements
deliver standards-based SIP Firmware for the IP Phone 1120E and IP Phone 1140E
for Nortel Communication Server 1000, MCS5100, and third-party BroadSoft BroadWorks
Server.
SIP Firmware Release 2.2 does not support the IP Phone 1110, IP Phone 1150E. A high
level view of
the physical model of IP Phone 1120E and 1140E is shown in Diagrams 1
through 3 below followed by technical details of the SIP Firmware Release 2.2.
Diagram 1: Front View of IP Phone 1120E
or ease-of-use, reliability and robustness. The IP
models
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Diagram 2: Front View of IP Phone 1140E
T he rear view of the IP Phone 1120E & 1140E connections
he tilt-lever is used to adjust the angle position of the IP Phone 1100 Series desk set. Five
T
are shown in Diagram 3.
positions are supported which provide a total angle range of 60 degrees (-5 to +55 degrees).
The adjustable tilt-stand, in combination with the high-resolution graphical displays, provides
superior viewing experience for users of the phones.
Phones 1120E and 1140E integrate an industry standard USB port, which elevates user
IP
experience and boosts personal productivity, by providing support for standard mouse or
keyboards that allow for flexible navigation of SIP telephony and SIP-based Instant
Messaging (IM) applications.
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Diagram 3: Rear View of IP Phone 1120E & IP Phone 1140E
For more details on IP Phones 1120E and 1140E hardware capabilities, please refer to the
IP Phone 1100 Series Knowledge Transfer Kit (KTK) materials located on the Nortel Partner
Information Center: http://www.nortel.com/pic
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Technical Description
The Nortel IP Phone 1120E and IP Phone 1140E were designed to be flexible and deliver
the memory and processing capacity required to support a native SIP User Agent with
SIP Firmware availability. The SIP Firmware Release 2.2 for IP Phone 1120E and 1140E
supports advanced IP Telephony applications such as presence selection and notification
along with secure instant messaging
SIP Firmware Release 2.2 update are shown as underlined and in italics
Combined with the high-resolution, pixel based, fully-backlit displays of the IP Phone 1120E
and IP Phone 1140E, the SIP Firmware delivers a robust set of capabilities designed to
enhance the communications experience across both Enterprise and Carrier Nortel
2
Communication Servers
. For a list of of supported features of the SIP Firmware Release
2.2 for IP Phone 1120E and 1140E with BroadSoft BroadWorks Release 14, please refer to
the BroadSoft Partner Configuration Guide for which access information is available in the
reference section below.
Business-grade Telephony Features
Business-grade telephony features in the SIP Firmware Release 2.2 offering include:
Call initiation / Call answer
o Supported from handsfree, headset, handset, and the primary line
key
Star Code and Octothorpe Dialing
o Nortel Communication Server dependent feature
Call Forward (local to the phone)
Call Forward Indication (Stutter tone)
Call Forward Reminder (Ring Splash)
Call Transfer (Blind)
o Where called party is not engaged prior to call being transferred
Call Transfer (Consultative)
o Called party is engaged prior to call being transferred
Last Number Redial
Calling from Inbox (ability to edit a number from Inbox before calling)
Call Ignore (Local or Network)
1
. Specific feature enhancements delivered within the
1
Instant Messaging security provided by Tiny Encryption Algorithm (TEA)
2
The SIP Firmware Release 2.2 for IP Phone 1120E and 1140E is supported on Nortel Multimedia
Communication Server CS1000 Release 6.0, MCS5100 Release 3.5 and Release 4.0. Additional support of the
SIP Firmware Release 2.2 for the IP Phone 1120E and 1140E on other Nortel Communication Servers remains
under formulation at this time. Please consult your Nortel representative for further timeline updates on the
specific server of interest.
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Business-grade Telephony Features (cont)
Call Decline (With and without reason)
Call Waiting
Three-way Calling (Local to the phone)
Call Join via Conferencing Server
Call Hold (Manual and Automatic)
Call Hold Retrieve
Call Park
Call Park Retrieve
Calling Party Name and Address
Calling Party and Call Forwarding Party Name Display for Forwarded Calls
Calling Party Number Display
Calling Party ID Restriction (Privacy)
Multiple Appearance Directory Number (MADN) – Nortel Communication Server
dependent feature
Disconnect of active emergency calls only by an operator – Nortel
Communication Server dependent feature
Automatic CallBack, Automatic Recall (ACBAR) – Nortel
Communication Server dependent feature
Do Not Disturb
On-hook / Off-hook dialing
Pre-dialing (E.164 and SIP URI) - Nortel Communication Server dependent
Speed dialing via User-defined Feature Keys
Call Initiation from Call Logs
o Inbox, Outbox, Friends, Address Book
Support for Special Prefix Code dialing (SPRE) – Nortel Communication Server
dependent
Distinctive Ringing – Communication Server dependent feature
Transfer to Voice Mail
Advanced Applications
The SIP Firmware Release 2.2 provides support for innovative delivery of advanced
applications
Management of Friends list
Filtering and Search of Friends and Address Book entries
User and Friends Presence Notification
Graphical icons for Presence Status of User and Friends
Send/receive/reply to Text-based Secure Instant Messages
Filtering of Call logs (Inbox, Outbox) and IM Log
3
such as:
4
3
Support of some advanced applications is dependent upon the specific call server platform
4
Instant Messaging security provided by Tiny Encryption Algorithm (TEA)
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Advanced Applications (Cont)
Copy contact information from Address Book, Inbox, Outbox, or IM Log,
to Address Book or user-defined feature key (fixed or soft-key)
USB mouse and keyboard for Dialing, Instant Messaging
Key Expansion Module support
Auto Login of SIP users based on MAC address of the IP Phone
Shared Call Appearance - Broadsoft Broadworks Communication Server
dependent feature
Paging - Nortel Communication Server dependent feature
Intercom - Nortel Communication Server dependent feature
User Interface Enhancements
The user interface that is available with the SIP Firmware Release 2.2 offers
graphical-based menus for enhanced user experience including:
User-defined feature keys for Speed Dial, Voice Mail, Call Forward,
Instant Messaging, Presence Selection, and Do Not Disturb features
Integrated message access to Voicemail login and Instant Messaging
Special character support for meaningful text entry
Use of the fixed Expand key to access the IM Log
Graphical Icons indicating status of each IM (Unread, Read, Replied to)
Feature Status Indicator (Blue LED) indicates the receipt of new unread Instant
Messages (IM)s
Access to Voice Inbox and Outbox (via Fixed or Soft keys)
Graphical icons indicating status of received calls (number missed, received per
each user)
Instant Access and Navigation of Menus using the Select soft key
Calling Party and Call Forwarding Party Name Display for Forwarded Calls
Transfer to Voice Mail
Ability for the users to edit phone number from Inbox before calling
SIP user logout without entering password
Switching of domains without password
Display of most recently pressed key (during
User Preference Enhancements
Configurable user preferences supported with the SIP Firmware Release 2.2 include:
Handset/headset/handsfree Volume Adjustment
Alerting Volume Adjustment
Display Contrast Adjustment
Ring Pattern Selection
Voicemail Settings (Number and Mailbox ID)
call or when accessing voicemail)
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