The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks NA Inc.
Trademarks
NORTEL NETWORKS is a trademark of Nortel Networks.
Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective owners.
North American Regulatory Information
Safety
This equipment meets all applicable requirements of both the CSA C22.2 No.60950 and UL
60950.
The shock hazard symbol within an equilateral triangle is intended to alert personnel
to electrical shock hazard or equipment damage. The following precautions should
also be observed when installing telephone equipment.
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
•Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
•Use caution when working with telephone lines.
Danger: Risk of shock.
Read and follow installation instructions carefully.
Ensure the system and system expansion units are unplugged from the power socket and
that any telephone or network cables are unplugged before opening the system or system
expansion unit.
If installation of additional hardware and /or servicing is required, disconnect all telephone
cable connections prior to unplugging the system equipment.
Ensure the system and system expansion units are plugged into the wall socket using a
three-prong power cable before any telephone cables are connected.
N0027684 01
Caution: Only qualified persons should service the system.
The installation and service of this hardware is to be performed only by service personnel
having appropriate training and experience necessary to be aware of hazards to which they
are exposed in performing a task and of measures to minimize the danger to themselves or
other persons.
Electrical shock hazards from the telecommunication network and AC mains are possible
with this equipment. To minimize risk to service personnel and users, the system must be
connected to an outlet with a third-wire ground. Service personnel must be alert to the
possibility of high leakage currents becoming available on metal system surfaces during
power line fault events near network lines. These leakage currents normally safely flow to
Protective Earth ground via the power cord. Therefore, it is mandatory that connection to
an earthed outlet is performed first and removed last when cabling to the unit. Specifically,
operations requiring the unit to be powered down must have the network connections
(central office lines) removed first.
Enhanced 911 Configuration
Caution: Warning
Local, state and federal requirements for Emergency 911 services support by Customer
Premises Equipment vary. Consult your telecommunication service provider regarding
compliance with applicable laws and regulations.
3
Radio-frequency Interference
Warning: Equipment generates RF energy.
This equipment generates, uses, and can radiate radio-frequency energy. If not installed
and used in accordance with the installation manual, it may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A
computing device pursuant to Part 15 of the FCC Rules and with ICES.003, CLASS A
Canadian EMI Requirements. Operation of this equipment in a residential area is not
permitted and is likely to cause interference.
Repairs to certified equipment should be made by an authorized maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect
the equipment. Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician.
R2MFC Media Bay Module Installation and Configuration Guide
4
Hearing Aid Compatibility
System telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.
Repairs
In the event of equipment malfunction, all repairs to certified equipment will be performed by an
authorized supplier.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Important Safety Instructions
The following safety instructions cover the installation and use of the Product. Read carefully and
retain for future reference.
Installation
Warning: To avoid electrical shock hazard to personnel or equipment damage observe
the following precautions when installing telephone equipment:
1Never install telephone wiring during a lightning storm.
2Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
3Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
4Use caution when installing or modifying telephone lines. The exclamation
point within an equilateral triangle is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the
literature accompanying the product. This symbol on the product is used to
identify the following important information: Use only with a CSA or UL
certified CLASS 2 power supply, as specified in the user guide.
N0027684 01
Use
When using your telephone equipment, basic safety precautions should always be followed to
reduce risk of fire, electric shock and injury to persons, including the following:
1Read and understand all instructions.
2Follow the instructions marked on the product.
3Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to the product.
6This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper ventilation is provided.
7Do not allow anything to rest on the power cord. Do not locate this product where the cord will
be abused by persons walking on it.
5
8Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
9Never spill liquid of any kind on the product.
10 To reduce the risk of electric shock do not disassemble this product, but have it sent to a
qualified service person when some service or repair work is required.
11 Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
aWhen the power supply cord or plug is damaged or frayed.
bIf the product has been exposed to rain, water or liquid has been spilled on the product,
disconnect and allow the product to dry out to see if it still operates; but do not open up the
product.
cIf the product housing has been damaged.
dIf the product exhibits a distinct change in performance.
12 Avoid using a telephone during an electrical storm. There may be a remote risk of electric
shock from lightning.
13 Do not use the telephone to report a gas leak in the vicinity of the leak.
14 Caution: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the
telephone, do not use sharp instruments during the assembly procedures.
15 Save these instructions.
R2MFC Media Bay Module Installation and Configuration Guide
6
International Regulatory Information
The CE Marking on this equipment indicates
compliance with the following:
This device conforms to Directive 1999/5/EC on
Radio Equipment and Telecommunications
Terminal Equipment as adopted by the European
Parliament And Of The Council.
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Hereby, Nortel Networks declares that this equipment is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022
(Class A) and EN 55024. These EMC limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial and light industrial environment.
WARNING
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
The above warning is inserted for regulatory reasons. If any customer believes that
they have an interference problem, either because their Nortel Networks product
seems to cause interference or suffers from interference, they should contact their
distributor immediately. The distributor will assist with a remedy for any problems
and, if necessary, will have full support from Nortel Networks.
N0027684 01
Safety
7
WARNING!
Only qualified service personnel may install this equipment. The instructions in this
manual are intended for use by qualified service personnel only.
Only qualified persons should service the system.
The installation and service of this hardware is to be performed only by service
personnel having appropriate training and experience necessary to be aware of
hazards to which they are exposed in performing a task and of measures to minimize
the danger to themselves or other persons.
Electrical shock hazards from the telecommunication network and AC mains are
possible with this equipment. To minimize risk to service personnel and users, the
system must be connected to an outlet with a third-wire Earth.
Service personnel must be alert to the possibility of high leakage currents becoming
available on metal system surfaces during power line fault events near network lines.
These leakage currents normally safely flow to Protective Earth via the power cord.
Therefore, it is mandatory that connection to an earthed outlet is performed first and
removed last when cabling to the unit. Specifically, operations requiring the unit to be
powered down must have the network connections (exchange lines) removed first.
Limited Warranty
Nortel Networks warrants this product against defects and malfunctions during a one (1) year period from the
date of original purchase. If there is a defect or malfunction, Nortel Networks shall, at its option, and as the
exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty
period.
If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished
materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the
same design and color. If it should become necessary to repair or replace a defective or malfunctioning
telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced
telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you,
of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof
of the original purchase date is to be provided with all telephone sets returned for warranty repairs.
Exclusions
Nortel Networks does not warrant its telephone equipment to be compatible with the equipment of any
particular telephone company. This warranty does not extend to damage to products resulting from improper
installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or
floods, after the telephone is in your possession.
Nortel Networks shall not be liable for any incidental or consequential damages, including, but not limited to,
loss, damage or expense directly or indirectly arising from the customers use of or inability to use this
telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply
to consequential damages for injury to the person in the case of telephones used or bought for use primarily
for personal, family or household purposes.
R2MFC Media Bay Module Installation and Configuration Guide
8
This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of
warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other
warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period:
In North America, call 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions. You will be responsible
for shipping charges, if any. When you return this telephone for warranty service, you must present proof of
purchase.
After Warranty Service
Nortel Networks offers ongoing repair and support for this product. This service provides repair or
replacement of your Nortel Networks product, at Nortel Networks’s option, for a fixed charge. You are
responsible for all shipping charges. For further information and shipping instructions:
In North America, contact our service information number: 1-800-574-1611.
Outside North America, contact your sales representative.
Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally
authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.
This guide explains how to install, configure, and maintain the Nortel Networks R2MFC Media
Bay Module (R2MFC MBM).
The guide also provides information about the Command Line Interface (CLI) tool used to
configure, operate, administer and maintain the R2MFC MBM from a computer.
The document contains the following chapters:
Chapter 1, “Overview” — introduces the elements of the R2MFC MBM.
Chapter 2, “Preparing to install the R2MFC MBM” — describes the process of preparing for
R2MFC MBM installation.
Chapter 3, “Installing the R2MFC MBM” — describes the process of installing the R2MFC
MBM and connecting the R2MFC MBM to the host system.
17
Note: The CLI is separate from the Business Communications Manager
(BCM) system configuration tool.
Chapter 4, “Configuring the R2MFC MBM” — describes the configuration tools and the process
of configuring the R2MFC MBM.
Chapter 5, “R2MFC MBM maintenance” — describes the maintenance tools and the process of
maintaining the R2MFC MBM.
Chapter 6, “Command Line Interface (CLI)” — describes the Command Line Interface and the
commands used to configure, operate, administer, and maintain the R2MFC MBM.
Before you begin
This guide assumes the following:
•The host system is installed and initialized and is working correctly.
•The host system is running BCM 2.5 FP 1, or greater.
•Users have a working knowledge of the host system operations.
•All configuration installers have a working knowledge of the Windows operating system and
graphical user interfaces.
R2MFC Media Bay Module Installation and Configuration Guide
18Preface
How to get help
Technical Support Contact Numbers
If you do not see an appropriate number in this list, go to www.nortel.com/cs
•USA and Canada Authorized Distributors
Technical Support - GNTS/GNPS
Telephone: 1-800-4NORTEL (1-800-466-7835)
If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#.
If you do not yet have a PIN Code, or for general questions and first line support, you can
enter ERC 338#.
Web s ite:
Presales Support (CSAN)
Tel ep hon e: 1-800-4NORTEL (1-800-466-7835)
European Alternative/
United Kingdom +44 (0)870-907-9009
Africa +27-11-808-4000
Israel 800-945-9779
*Note: Calls are not free from all countries in Europe, Middle East, or Africa.
Fax: 44-191-555-7980
e-mail:
•CALA (Caribbean & Latin America)
Technical Support - CTAS
Telephone:
e-mail:
•In-country toll-free numbers:
Australia 1-800-NORTEL (1-800-667-835)
China 010-6510-7770
India 011-5154-2210
Indonesia 0018-036-1004
Japan 0120-332-533
Malaysia 1800-805-380
New Zealand 0800-449-716
Philippines 1800-1611-0063
Singapore 800-616-2004
South Korea 0079-8611-2001
Taiwan 0800-810-500
Thailand 001-800-611-3007
Service Business Centre & Pre-Sales Help Desk +61-2-8870-5511
Preface19
R2MFC Media Bay Module Installation and Configuration Guide
20Preface
Acronyms
This guide uses the following acronyms (listed in alphabetical order):
AISAlarm Indication Signal
ANIAutomatic Number Identification
BCMBusiness Communication Manager
BPVBipolar Violations
CLICommand Line Interface
CLIDCalling Line Identification
COCentral Office
CRC4Cyclic Redundancy Check 4
CSUChannel Service Unit
DCHD-Channel Handler
DTMFDual Tone Multi-Frequency
EEPROMElectrically Erasable Prorammable Read Only Memory
ETSIEuropean Telecommunications Standards Institute
FBERFrame Bit Error
FEBEFar End Block Error
ISDNIntegrated Services Digital Network
LFALoss of Frame Alignment
LMALoss of Multiframe Alignment
LOSLoss of Signal
MBM Media Bay Module
MFCMulti-Frequency Compelled
MSCMedia Services Card
OOFOut-of-Frame
OOMOut of CRC-4 Multiframe Alignment
OOSOut Of Service
PCMPulse Code Modulation
PRIPrimary Rate Interface
RAIRemote Alarm Indication
N0027684 01
Chapter 1
Overview
This chapter provides an overview of the R2MFC Media Bay Module (R2MFC MBM).
This chapter includes the following information:
•“General information”
•“Administration and maintenance tools”
•“R2MFC MBM faceplate elements” on page 22
•“R2MFC MBM back and underside elements” on page 24
General information
The R2MFC MBM is a media bay module (MBM) that provides MFC-R2 connectivity over an E1
trunk. The module works as a converter between Euro-ISDN and MFC-R2 protocols, allowing the
MFC-R2 protocol E1 to work directly with the BCM without the use of an external converter. The
BCM recognizes the converter as a Euro-ISDN trunk MBM and, therefore, provides all of the
functionality on the MFC-R2 E1 that is available on a Euro-ISDN E1. The MFC-R2 trunk is
controlled by DIP switches and the Command Line Interface (CLI) on the R2MFC MBM. Figure 1
provides an illustration of the R2MFC MBM.
21
Figure 1 R2MFC MBM
Administration and maintenance tools
R2MFC MBM configuration involves the following:
•Internal link configuration for the PRI internal link to the BCM. The internal link uses preset
characteristics and therefore does not require localization.
•External link configuration of the MFC-R2 E1 the external interface to public network. The
external link allows for localization in different countries.
R2MFC Media Bay Module Installation and Configuration Guide
22Chapter 1 Overview
External link configuration is performed using the DIP switches on the front of the R2MFC MBM
or by using the CLI, which is accessed through a serial port on the faceplate of the R2MFC MBM.
Internal link configuration is performed using Unified Manager. Refer to “Configuring the
R2MFC MBM” on page 41for information on how to use the configuration tools.
R2MFC MBM faceplate elements
The faceplate of the R2MFC MBM consists of the following elements:
•“System Status LEDs” on page 23
•“Config DIP switches” on page 23
•“RS232 port” on page 24
•“E1 Status LEDs” on page 24
•“Bantam jacks” on page 24
•“BNC and RJ-48 connectors” on page 24
Figure 2 illustrates the placement of these elements.
Figure 2 R2MFC MBM faceplate
MBM status
3 LEDS
DIP
switches
RJ-45
E1 status
4 LEDS
Bantam
jacks
75 Ω E1 BNC
120 Ω E1
RJ-48
N0027684 01
Chapter 1 Overview23
s
System Status LEDs
The R2MFC MBM has three visual status monitor indicators on the left side of the faceplate. They
are:
•Power LED — This green LED indicates the status of power to the R2MFC MBM.
•In Service LED — This green LED indicates the status of the E1 signal coming to the
R2MFC MBM from the BCM.
•Diag LED — This red LED indicates if the R2MFC MBM is in a diagnostic or loopback
mode.
Config DIP switches
The R2MFC MBM has six config DIP switches on its faceplate. These DIP switches are used to
set the following configurations for the R2MFC MBM:
•country
•problem diagnosis
•second dial tone
DIP switches must be set before power is connected to the R2MFC MBM. Figure 3 shows the
Config DIP switches.
Figure 3 Config DIP Switches
country
configuration
second
dial
tone
123456
diagnostic
N
O
country
123456
ON
For DIP switch values and configuration information, see “Configuring the MFCR2 (external)
link” on page 45.
These DIP switches are also used for problem diagnostics. For specific settings and uses, see
“Diagnostic tools” on page 57.
R2MFC Media Bay Module Installation and Configuration Guide
24Chapter 1 Overview
RS232 port
There is an RJ-45 serial port connector named RS232 on the faceplate of the R2MFC MBM. The
N0026100 cable, shipped with the R2MFC MBM, is used to connect a computer to the RS232 port
for advanced configuration or for CLI-based diagnostics of the R2MFC MBM. Appendix D, “CLI
Cable Pinout,” on page 105 shows the pinout information to make a new N0026100 cable.
E1 Status LEDs
The R2MFC MBM has four visual status monitor indicators in the middle section of the faceplate.
They are:
•ERR Tx — indicates a Transmit error on the E1
•ERR Rx — indicates a Receive error on the E1
•ALM Tx — indicates a Transmit alarm on the E1
•ALM Rx — indicates a Receive alarm on the E1
Bantam jacks
The R2MFC MBM contains Bantam Jacks in the middle of the faceplate, to be used for connecting
diagnostic equipment. The jacks are labeled DIAG.
BNC and RJ-48 connectors
The R2MFC MBM has both BNC and RJ-48 external E1 connectors located on the far right of the
faceplate. These connectors are used to connect the R2MFC MBM to the Central Office (CO).
The default interface will be based on the country code selected. Mexico is the factory default. See
Appendix A, “Config DIP switch settings and definitions,” on page 85 for the country code default
settings.
R2MFC MBM back and underside elements
The back and underside of the R2MFC MBM contain the following elements:
•“Power connectors” on page 24
•“MBM DIP switches” on page 25
Power connectors
The R2MFC MBM receives its power from the BCM chassis through a power connector on the
back of the module.
N0027684 01
Figure 4 on page 25 shows the placement of the power connectors.
Figure 4 R2MFC MBM back
DS256 and
power connector
MBM DIP switches
Chapter 1 Overview25
There are DIP switches located on the underside of the R2MFC MBM. These DIP switches are
used to select the DS30 buses from the DS256 bus. These DIP switches must be set before the
R2MFC MBM is installed.
Figure 5 shows the location of the DIP switches.
Figure 5 DIP switch location on the R2MFC MBM
Underside of the R2MFC
6543 21
DIP switches
Back of the R2MFC MBM
Off
On
R2MFC Media Bay Module Installation and Configuration Guide
26Chapter 1 Overview
N0027684 01
Chapter 2
Preparing to install the R2MFC MBM
This chapter provides an overview of the preparation required to install the R2MFC MBM in a
host system. (The host system is the BCM system to which the R2MFC MBM connects.)
The information in this chapter is based on the following assumptions:
•The host system is installed, initialized, and tested.
•The installer has a working knowledge of the host system and an understanding of
telecommunications.
This chapter contains the following information:
•“Installation process map” on page 28
•“Host system setup requirements” on page 28
•“R2MFC MBM setup requirements” on page 29
•“Customer supplied hardware requirements” on page 30
27
R2MFC Media Bay Module Installation and Configuration Guide
28 Chapter 2 Preparing to install the R2MFC MBM
Installation process map
Figure 6 provides an overview of the R2MFC MBM installation preparation.
Figure 6 Overview of the R2MFC MBM installation preparation
Installation
pr eparation
Ensure that BCM is
installed and configured
properly
Deter min e the correct
country and variant
Deter min e the correct
DS30 settin g
information
Ensu re enviro nmen tal
req uir ements ar e met
Ensure that all of the
customer supplied
hardware is present
Ensu re el ectrical
requirements are met
Ensure software
requirements are met
Host system setup requirements
Table 1 describes the tasks that must be completed on the host system before proceeding with the
installation of the R2MFC MBM.
Table 1 Host system setup requirements
TaskLocation of task information
Install host systemBCM: Installation and Maintenance Guides
Determine if host system has
enough system capacity
Configure E1 SettingsBCM: Programming Guide
N0027684 01
BCM: Installation and Maintenance Guides
Chapter 2 Preparing to install the R2MFC MBM 29
R2MFC MBM setup requirements
This section provides the following information about the setup requirements for the R2MFC
MBM:
•“Config DIP switches”
•“MBM DIP switches”
•“Environment checklist”
•“Software requirements” on page 30
•“Electrical requirements” on page 30
Config DIP switches
Determine and set the Config DIP switches to the correct country code, and second dial tone
setting for the R2MFC MBM. Predefined country codes are set by the Config DIP switches.
Special configurations are set through the CLI. See “Configuring the MFCR2 (external) link” on
page 45 for a procedure on how to set the DIP switches for a predefined country code or how to
create a special configuration to meet the installation needs.
The default country code setting is Mexico config 1. See Appendix A, “Config DIP switch settings
and definitions,” on page 85 for a list of the available country codes, the country default settings,
and the second dial tone settings.
Second dial tone, when turned on, generates and supplies a second dial tone to the end user, after
the end user dials the trunk access code. The end user hears a dial tone between the last digit of the
access code, indicating that a line was accessed. See “Turning on second dial tone” on page 52 for
a procedure on how to set the DIP switches, and configure the BCM for second dial tone to work
properly.
MBM DIP switches
Before the R2MFC MBM is installed, DS30 buses and offsets must be set by DIP switches. Use
the six DIP switches on the underside of the R2MFC MBM, behind the power connector.
The R2MFC MBM occupies two DS30 buses from the DS256 bus; however, only the first is
actually used. Buses 1 and 8 are reserved for internal BCM communications. Therefore, the
R2MFC MBM DIP switches can only be set to use buses 2 through 6 on a 2/6 split or buses 2
through 5 on a 3/5 split. If there are not enough DS30 resources available, an expansion module
can be installed to provide the extra resources required. For information about setting DIP
switches and installing an expansion module, refer to the BCM Installation and Maintenance
guides supplied with the host system.
R2MFC Media Bay Module Installation and Configuration Guide
30 Chapter 2 Preparing to install the R2MFC MBM
Environment checklist
The R2MFC MBM environmental requirements are covered by the host system environment
setup. See the BCM Installation and Maintenance guide supplied with the host system for details
of environmental requirements.
Electrical requirements
The R2MFC MBM power is supplied through the chassis on the host sytem. See the BCM
Installation and Maintenance guide supplied with the host system for details of the electrical
requirements.
Software requirements
R2MFC MBM firmware upgrades will be posted at www.nortel.com under Support & Training >
Technical Support > Software Downloads. Access this web site to see if there is a newer version
of firmware available than the firmware shipped on the R2MFC MBM. See “Upgrading firmware”
on page 63 for information on how to upgrade to the latest release of firmware.
Customer supplied hardware requirements
The following equipment is required to install of the R2MFC MBM:
•Computer with monitor and serial port for access to the CLI.
•E1 connection from local telephony service provider. Full description of the signaling
provided over the E1 by the CO.
N0027684 01
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