Avaya QoS Manager 2.0 User Guide

Avaya QoS Manager
User Guide
August 2003
Avaya QoS Manager 2.0 User Guide
Copyright 2003 Avaya Inc. ALL RIGHTS RESERVED
The products, specifications, and other technical information regarding the products contained in this document are subject to change without notice. All information in this document is believed to be accurate and reliable, but is presented without warranty of any kind, express or implied, and users must take full responsibility for their application of any products specified in this document. Avaya disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and without notice, to make substitutions and modifications in the products and practices described in this document.
Avaya is a registered trademark and a trademark of Avaya Inc.
© 2003 Avaya Inc. All rights reserved. All trademarks identified by the ® or  are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.
Release 2.003

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
The Purpose of This On-Line Help . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Who Should Use This On-Line Help . . . . . . . . . . . . . . . . . . . . . . . . . vi
Chapter 1  Avaya QoS Manager Overview . . . . . . . . . . . . . . . . . . . 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Policy Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Rule Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
QoS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
DSCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Chapter 2  Getting Started with Avaya QoS Manager . . . . . . . . . . 6
The User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Tree View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Table View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Form View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Managing Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Saving Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Running Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Committed Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Searching for Avaya QoS Manager Components . . . . . . . . . . . . . . .12
Using Avaya QoS Manager Help . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . .12
Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . .12
Chapter 3  Avaya QoS Manager Views . . . . . . . . . . . . . . . . . . . . . 14
Avaya QoS Manager Views Overview . . . . . . . . . . . . . . . . . . . . . . .14
Using the Tree View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using the Table View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
WAN Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Policy List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Adding Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
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Table of Contents
Deleting Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Rules List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Adding Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Modifying Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Copying Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Moving Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Deleting Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Policy Enforcement Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
DSCP Mapping Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Composite Operations Table . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Adding Composite Actions . . . . . . . . . . . . . . . . . . . . . . . . .29
Modifying Composite Actions . . . . . . . . . . . . . . . . . . . . . .29
Deleting Composite Actions . . . . . . . . . . . . . . . . . . . . . . . .31
Device Configuration/Configuration . . . . . . . . . . . . . . . . . . . . .31
Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Policy List Configuration . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using Address Wildcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Chapter 4  Applications Editor Tool . . . . . . . . . . . . . . . . . . . . . . . . 36
Applications Editor Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Using the Applications Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Adding Application Protocols . . . . . . . . . . . . . . . . . . . . . . . . . .37
Modifying an Application Protocol . . . . . . . . . . . . . . . . . . . . . .38
Deleting an Application Protocol . . . . . . . . . . . . . . . . . . . . . . . .38
Applying Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Chapter 5  Deployment Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Deployment Wizard Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Using the Deployment Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
The Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
The Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
The Source Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
The Target Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
The Activate Policy Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
The Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Deployment Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 6  IP Simulate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
IP Simulate Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using IP Simulate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Appendix A  Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
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Table of Contents
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Appendix B  ICMP Packet Types & Codes. . . . . . . . . . . . . . . . . . . . 53
ICMP Packet Type/Code List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Avaya QoS Manager User Guide v

Preface

Welcome to Avaya QoS Manager. This section provides an introduction to this on-line help. It includes the following sections:
The Purpose of This
of this on-line help.
Who Should Use This
of this on-line help.
On-Line Help - A description of the goals
On-Line Help - The intended audience

The Purpose of This On-Line Help

This on-line help contains the information needed to use Avaya QoS Manager efficiently and effectively.

Who Should Use This On-Line Help

This guide is intended for use by network managers familiar with network management and its fundamental concepts.
ICMP Packet Types & Codes
corresponding Codes as used by Avaya QoS Manager.
- All ICMP Packet Types and
Avaya QoS Manager User Guide vi
1

Avaya QoS Manager Overview

This topic provides an overview of terms and concepts used in Avaya QoS Manager. It includes the following sections:

Overview

Overview
Policy Overview
function of policies.
Rule Overview
policies.
QoS Overview
including DSCP and DSCP mapping, Class of Service (CoS) and Trust in Avaya QoS Manager.
Policy Management is used by Network managers to control network traffic by applying rules to packets. The rules are based on the packets' classification, application, source, and destination.
Policy Management allows network managers to implement forwarding and routing based on policies and rules, and focus on Quality of Service (QoS). For example, you can define a set of rules that states, packets from the R&D department to the marketing department are forwarded with a lower priority than packets from the R&D department to the development team. Avaya QoS Manager provides an efficient method for you to determine network priorities using policies and rules. Rules are listed in the tables and are implemented in the order that they appear, with precedence given to mandatory rules. This allows you to determine the order in which rules are applied.
- A general overview of Avaya QoS Manager.
- A description of the composition and
- A description of the rules that comprise
- A description of Quality of Service (QoS),
Avaya QoS Manager is an SNMP based application using MIBs to interact with Avaya Devices. Avaya QoS Manager provides QoS and access control management for small to medium sized networks operating in a LAN.
Avaya QoS Manager User Guide 1
Chapter 1

Policy Overview

Policies determine the actions taken on network traffic entering a module.
A policy is a set of rules governing the forwarding of information packets in Avaya device modules. Avaya QoS Manager provides you with a Policy List that displays available policies, their statuses, and whether or not changes have been made to specific policies.
Multiple policies can be created for a module, but only one policy can be active on a module at a time. Active policies appear in green in the Tree View. Policies can contain invalid rules. However, a policy that contains an invalid mandatory rule cannot be activated. For more information on viewing and using policies, refer to
Policies can be activated on individual modules. The Deployment Wizard provides a simple method for activating a policy on a group of modules. For more information on the Deployment Wizard, refer to Chapter 5,
Deployment Wizard
Policy List on page 18.
.

Rule Overview

Rules are the building blocks of policies. Rules provide the information about how the module forwards a defined data packet. A module can forward packets with a priority of 0 to 7, permit the packets to pass as is, or block the passage of the packet, optionally sending a message to the module's manager.
A rule includes the following information:
A description of the packets to which the rule applies.
The action to perform on the described packets.
Whether or not the rule is mandatory.
For example, you can define a rule as FTP packets from IP address
143.32.1.2 to subnet 145.7.0.0 must be forwarded with a priority 4.
Packet Description - FTP packets from IP address 143.32.1.2 to
Mandatory - Must be.
subnet 145.7.0.0.
Action - Forwarded with Priority Level 4.
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Each packet entering a module is matched to the active policy rules in the following order:
All mandatory rules in the order of their appearance in the
All non-mandatory rules in the order of their appearance in the
The first rule matched to the packet is applied. Therefore, the order of the rules in the table is important.
Rules can be viewed, created, modified, and deleted using the Rules List. For more information on viewing and configuring rules, refer to
List on page 21.

QoS Overview

Avaya QoS Manager Overview
Rules List.
Rules List.
Rules
QoS is a scheme that enables network managers to improve the flow of important traffic on their networks. Higher priority packets are given precedence on being moved through the network.
For example: In order to ensure better network service you can specify that information packets from the accounting department are forwarded immediately, while the marketing department is restricted from accessing the Internet.
Avaya QoS Manager supports two QoS schemes:
DSCP
Class of Service (CoS)
Avaya QoS Manager uses Trust to determine which QoS scheme is used to forward packets. The following topics are discussed in this section:
DSCP
Class of Service
Trust
Avaya QoS Manager User Guide 3
Chapter 1

DSCP

Differential Service Code Point (DSCP) provides a method of tagging IP packets with priority information.
A DSCP value between 0 and 63 is added to the IP header of data packets. Avaya QoS Manager supports 8 levels of forwarding priorities. The 64 DSCP priority levels are mapped to the 8 levels in Avaya QoS Manager. Each DSCP value is mapped to its corresponding priority level.
The DSCP Mapping table allows you to configure the correlation of DSCP priorities to the priority levels in Avaya QoS Manager. DSCP values 0-63 are assigned a priority level between 0 and 7.
Avaya QoS Manager allows you to assign DSCP priority values in the DSCP Mapping table. For more information on using DSCP mapping, refer to
DSCP Mapping Table on page 27.

Class of Service

Class of Service (CoS) is the 802.1p priority scheme used to provide a method of tagging packets with priority information.
A CoS value between 0-7 is added to the Layer II header of the data packets. Zero is the lowest priority and seven is the highest. Avaya QoS Managers priority scheme parallels that of CoS priority.
Avaya QoS Manager can use CoS tags to determine the priority with which to forward packets.

Tru st

A data packet can contain conflicting priority information. A DSCP tag may give a packet a very high priority, while the CoS tag may give the same packet a very low priority.
Trust determines the QoS scheme used by Avaya switches for packets entering a module. There are four possible Trust settings:
DSCP Value - Avaya switches use only the packet's DSCP tag. If
a packet entering a module matches no rules, or matches a rule with a permit operation, the packet will be forwarded with a priority based on the DSCP Mapping of the packet's DSCP tag.
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Avaya QoS Manager Overview
CoS Priority - Avaya switches use only the packets CoS tag. If a
packet entering a module matches no rules, or matches a rule with a permit operation, the packet will be forwarded with the priority in the packet's CoS tag.
Untrust - Avaya QoS Manager ignores both DSCP tags and CoS
priority tags. If a packet entering a module matches no rules, or matches a rule with a permit operation, the packet will be forwarded with the default priority.
Both - Avaya QoS Manager uses DSCP tag and CoS priority tags.
If a packet entering a module matches no rules, or matches a rule with a permit operation, the packet's DSCP priority (based on the DSCP Mapping table) and the packet's CoS are compared. The packet is forwarded with the higher of the two priorities.
Avaya QoS Manager User Guide 5
2

Getting Started with Avaya QoS Manager

This topic provides an overview of the user interface It includes the following sections:
The User Interface
including using the toolbar.
Managing Tables
Saving Configuration Changes
changes to the Policy List and committing changes to modules.
Searching for Avaya QoS Manager Components
Instructions on how to search for devices and modules.
Using Avaya QoS Manager Help
the on-line help.
- An introduction to the user interface,
- Instructions on how to manage tables.
- Instructions for applying
-
- Instructions on how to use
Avaya QoS Manager User Guide 6

The User Interface

The user interface consists of the following elements:
Menu Bar - Menus for accessing functions. For a full listing of all
the menus, refer to Appendix A,
Getting Started with Avaya QoS Manager
Menus
.
Toolbar
functions.
Tree View
created for specific modules.
Table View
and rules can be added, managed, modified, and deleted.
Form View
opens.
Status Line
the IP of the device where the currently selected list in the Tree View is applied, and the list number. The status line also displays a progress bar when the Avaya QoS Manager opens, and when a Refresh Discovery process is implemented, by selecting the Network icon and refreshing the screen. There is also an icon in the right corner of the Status Line displaying if a policy is read only or read/write.
Tooltips
rules.
- Toolbar buttons for accessing Avaya QoS Manager
- A hierarchical view of the network and the policies
- A window where tables open and where policies
- A re-sizeable window where the IP Simulate form
- An area at the bottom of the screen that displays
- Tooltips for viewing information about policies and

Tool ba r

The toolbar provides shortcuts to Avaya QoS Managers main functions. The table below describes the buttons on the toolbar and gives the equivalent menu options.
Table 2-1. Toolbar Buttons
Buttons Description Menu Item
Creates an ASCII report of the Table View.
Prints the active view.
Refreshes the Table View and discards any changes that have not been applied.
Avaya QoS Manager User Guide 7
File > Report
File > Print
Edit > Revert
Chapter 2
Table 2-1. Toolbar Buttons (Continued)
Buttons Description Menu Item
Adds a new QoS or ACL policy or rule.
Deletes a policy or rule.
Opens the Find dialog box.
Applies the changes in a table to the device.
Refreshes the Tree View.
Saves policies to the module.
Opens IP Simulate.
Activates the Deployment Wizard.
Provides context-sensitive on-line help.
File > New List > QoS List
ACL List
,
Combined List
Edit > Delete
Edit > Find
View > Refresh
File > Commit
Actions > Simulate
Actions > Deployment Wizard
Help > Help On
, or

Tree View

When you place the cursor on a toolbar button for one second, a tooltip appears with the name of the button.
The Tree View is a hierarchical representation of the network structure and the policies created for modules in the network. To select modules and policies, click their icons in the Tree View.
You can alternate the Tree View to display the following:
Inventory - All policies are displayed in the Tree View. There are
four levels in the hierarchy.
Active Policies - Only the active policies are displayed. There
are six levels in the hierarchy, as each policy list is displayed under the interface and direction that it is active.
Alternate these displays using the option buttons at the bottom of the Tree View pane.
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Tabl e Vi ew

Form View

Getting Started with Avaya QoS Manager
The highest level of the Tree View represents the entire network. The lower levels represent stacks, devices, modules, and policies. For more information on viewing information in the Tree View, refer to
Tree View on page 15.
The Table View displays information associated with the item selected in the Tree View. For example, if you select a device in the Tree View, the policy lists associated with the device, and device configuration properties appear in the Table View. To select items in the Table View, click a row of the table. For more information on viewing information in the Table View, refer to
The area below the Table View is where IP Simulate and the Deployment wizard open. This area is resized by dragging the horizontal splitter bar with the mouse. When IP Simulate or the Deployment Wizard are not open, the Form View disappears and the Table View expands to take its place. For more information on IP Simulate, refer to Chapter 6,
Simulate. For more information on the Deployment Wizard, refer to Chapter 5,
Deployment Wizard
Using the Table View on page 16.
.
Using the
IP

Status Line

The Status Line shows the IP of the device where the currently selected list in the Tree View is applied, and the list number. The status line also displays a progress bar when the Avaya QoS Manager opens, and when a Refresh Discovery process is implemented by selecting the Network icon and refreshing the screen. There is also an icon in the right corner of the Status Line displaying if a policy is read only or read/write.
The table below shows the possible read/write statuses with their corresponding graphics, and gives a short explanation for each status.
Table 2-2. Read/Write Statutes
Graphic Status Description
Read/Write The policy is not currently active and can
be modified.
Avaya QoS Manager User Guide 9
Chapter 2

Tool ti ps

Table 2-2. Read/Write Statutes
Graphic Status Description
Read Only The policy cannot be modified. Possible
causes for this are:
 The policy is currently active.
 Avaya Policy Manager is managing
the module.
Tooltips provide information about a policy or rule.
If the cursor is placed on a policy, a tooltip appears with detailed information about the policy, including if the policy is active.
If the cursor is placed on a rule, a tooltip appears with detailed information about the rule including the rule definition. If the rule is invalid, then the tooltip displays an error message, stating the reason for the rule not being valid.

Managing Tables

The Avaya QoS Manager interface displays the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.
Symbol Explanation
To undo all the changes made to a table, click . When all changes are finalized, click to apply the changes. After you have applied the changes the table is refreshed.
Table 2-3. Row Status
The row is a new entry.
The row is to be deleted.
The row has been modified.
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Getting Started with Avaya QoS Manager

Saving Configuration Changes

Policies are stored on the modules for which they were created. There are two levels of applying policy changes to Avaya QoS Manager:
Running Changes
not saved.
Committed Changes

Running Changes

After finalizing all changes to the Policy, the changes must be applied to the Policy List.
To apply the changes to the module, click . The configuration changes are applied to the module.
The changes will remain in effect until the module is reset. When the module is reset, it is configured with the last saved configuration. All changes that are applied, but not saved, are lost.

Committed Changes

To make configuration changes permanent, the changes must be committed (saved) to the module.
- Changes are applied to the Policy, but are
- Changes are saved to the module.
To commit the configuration to the module:
Click .
Or
Select
* Note: The commit operation may take up to 20 seconds. Avoid
* Note: Commit can only be used when a specific module is selected
Avaya QoS Manager User Guide 11
File > Commit
running other operations while committing polices to the
module.
in the Tree View.
. The changes are saved to the module.
Chapter 2

Searching for Avaya QoS Manager Components

Avaya QoS Manager allows you to search for devices and modules in the Tree View.
To search for an Avaya QoS Manager component:
1. Enter the IP address of the device for which to search.
2. Click
If the requested device or module is found, the view with the desired element is opened and the element is selected in the Tree View. If there is no reaction to the search then the requested device or module was not found.
Find
. Avaya QoS Manager searches for the item.

Using Avaya QoS Manager Help

This section explains how to use the on-line help in Avaya QoS Manager, and contains the following sections:
Opening the Help to the Contents Page
Opening the Help to a Topic of Interest
The on-line help can be opened to the contents page or directly to a topic of interest.

Opening the Help to the Contents Page

To open the help to the contents page, select on-line help opens to the contents page.
Help > Contents
. The

Opening the Help to a Topic of Interest

To open the help directly to a topic of interest:
1. Click .
Or
Select arrow with a question mark.
2. Click on a point of interest in Avaya QoS Manager. The help opens
to a topic explaining the clicked feature.
12 Avaya QoS Manager User Guide
Help > Help On
. The cursor changes to the shape of an
Getting Started with Avaya QoS Manager
Avaya QoS Manager User Guide 13
3

Avaya QoS Manager Views

This topic describes the views in Avaya QoS Manager and how to use them to add, modify, and delete policies and rules. It includes the following sections:
Avaya QoS Manager Views Overview
different views in Avaya QoS Manager.
Using the Tree View
including how to navigate between the different levels of the tree.
Using the Table View
including a description of the table fields, instructions on adding, modifying, and deleting policies and rules, and a description of the different tabs and options.
Using Address Wildcards
and instructions on how to use them in Avaya QoS Manager.
- A detailed description of the Tree View
- A detailed description of the Table View
- A description of address wildcards,
- An overview of the

Avaya QoS Manager Views Overview

Avaya QoS Manager has two main views. These views provide you with information about the network, as well as, an area for managing policies and rules.
Avaya QoS Managers two main views are:
The Tree View - Provides a hierarchical view of the device types
in the network, the IP addresses of the devices in the network, the modules in the devices, and the existing policies. This view is discussed in
The Table View - Provides information about the contents of the
elements in the Tree View. You can add, modify, and delete policies, composite actions, and rules in the Table View. In addition, for X330WAN expansion modules, the Table View displays interfaces. This view is discussed in
View on page 16.
Avaya QoS Manager User Guide 14
Using the Tree View on page 15.
Using the Table

Using the Tree View

This section provides an explanation of the Tree View hierarchy and how to use it.
You can select between the following Tree Views using the Option buttons at the bottom of the Tree View:
Inventory - Displays all policy lists associated with each device,
whether the lists are active or not.
Active Policies - Displays only the active policy lists associated
with each device.
The levels in the Tree View are:
Network - All supported devices in the network. When the
Network icon is selected, a list of all the supported devices in the network with their active lists appears in the Table View, as well as a Policy Enforcement Points tab. For X330WAN expansion modules and for Router devices, the modules interfaces appear on a separate tab in the Table View.
Avaya QoS Manager Views
* Note: Only devices that are listed in the Network Map appear in
the Table View.
Device - IP addresses of devices. When a device is selected, the
Policy Enforcement Points, Policy Lists, DSCP Map, and Device Configuration tabs appear in the Table View.
Modules - The names and IP addresses of the modules. When a
module is selected in the Tree View, tabs of the policy lists and device configuration for that module appear in the Table View.
Lists - When a list is selected in the Tree View, the ACL, QoS, or
Combined Lists, DSCP Map, Composite Operations, and Configuration tabs appear in the Table View. The list name appears in the tree with the list ID in parentheses.
To expand the view of a contracted element in the tree or to contract an expanded element in the tree:
Double-click the element you want to expand or contract.
Or
Click the handle next to the element.
Avaya QoS Manager User Guide 15
Chapter 3

Using the Table View

The Table View provides the following tables on individual tabs, depending on the entity selected in the Tree View:

Device List

Device List
WAN Interfaces
Policy List - Appears on a tab labeled Policy Lists.
Rules List
Rules, or IP QoS Rules.
Policy Enforcement Points
Enforcement Points.
DSCP Mapping Table
Composite Operations Table
Composite Operations.
Device Configuration/Configuration
labeled Device Configuration or Configuration.
The device list provides a list of modules in supported devices in the network, their active policy, module number, and scope.
- Appears on a tab labeled Router/Multilayer.
- Appears on a tab labeled WAN.
- Appears on a tab labeled Combined Rules, IP ACL
- Appears on a tab labeled Policy
- Appears on a tab labeled DSCP Map.
- Appears on a tab labeled
- Appears on a tab
The following table lists the fields in the device list and their descriptions:
Table 3-1. Device List - Router/Multilayer Fields
Field Description
Master IP
Num
Device Name
Device IP
Type
Active Policy
16 Avaya QoS Manager User Guide
The IP address of the stack.
The number of the module in the stack.
The devices name.
The device's IP address.
The type of device.
The name of the policy active on the device.
You can change the active policy by clicking in the cell and selecting from the pull-down list.
Avaya QoS Manager Views
To select the active policy or change from the Device List:
1. Use the pull-down list in the modules row to change the
properties of the active policy on the module.
2. Click . The changes are activated on the module.
3. To make the change permanent, click .
Or

WAN Interfaces

To view or edit a WAN interfaces table, select the Network icon, or the X330WAN expansion modules icon in the Tree View. The WAN interfaces table appears in the Table View in the WAN tab.
The WAN interfaces table allows you to define and modify the active policy and manager for each direction, for each interface, on an X330WAN expansion module.
The following table provides the fields in the WAN interfaces table and their descriptions:
Fields Description
Device Name
Device IP
Num
Select
File > Commit
. The changes are saved to the module.
Table 3-2. WAN Interfaces Table Fields
The devices name.
The device's IP address.
The slot number of the module in the device.
Type
Interface
Direction
The type of device.
The interfaces name.
The direction of the packets upon which the Active Policy applies. Possible values are:
In - Inbound packets.
Out - Outbound packets.
Active Policy
The name of the policy active on the module.
You can change the active policy by clicking in the cell and choosing from the pull-down list.
Avaya QoS Manager User Guide 17
Chapter 3

Policy List

The Policy list provides a list of policies created for a selected module and displays information about each of the policies. This section provides a description of the Policy list, and discusses the following topics:
Adding Policies
Deleting Policies
The following table lists the fields in the Policy list and their descriptions:
Table 3-3. Policy List Fields
Field Description
Name
The user defined policy name. The user defined name appears in the Tree View as the policy name. You can change the policy name by clicking in the table cell and typing in the new name.
Type
The type of list. Possible values are:
 ACL
 QoS.
Owner
The defined owner of the policy. Usually the last person to modify the policy.
Active
Whether or not the policy is active on the module. Possible statuses include:
Active - The policy is currently active.
Not Active - The policy is not currently active.
Trusted Fields
Indicates the configured usage of DSCP and CoS tags in forwarding packets. You can change the Trust setting using the pull-down list. For more information on Trust, refer to
Trust on page 4.
Scope
Defines on which packets the policy is activated. Possible values are:
Forward - Activate policy on packets passing
through the device.
Forward and Control - Activate policy on
packets passing through the device, as well as on packets addressed to the host device itself.
18 Avaya QoS Manager User Guide
Table 3-3. Policy List Fields (Continued)
Field Description
Avaya QoS Manager Views
Validity
The status of the policy. Possible statuses are:
Valid - The policy is valid and can be used as the active policy.
Partially Valid - Some of the policy rules which comprise this list are invalid, however, the policy can still be activated on the module.
Invalid - At least one mandatory rule in the policy is not valid. An invalid policy cannot be made active on a module.
Avaya QoS Manager User Guide 19
Chapter 3
Adding Policies
Deleting Policies
To add a policy:
1. Click .
Or
Select in the policy list.
2. Define the user defined fields in the Policy List. For more
information on the Policy fields, refer to
3. Click . The module is updated with the new policy, and the
table is refreshed.
4. Add rules to the new policy. For more information on adding
rules, refer to
* Note: Commit changes to the module to ensure that all changes are
To delete a policy:
1. Select the policy you want to delete.
File > New List
permanently saved. For more information on applying and committing changes refer to
on page 11.
and choose a list type. A new policy appears
Policy List on page 18.
Adding Rules on page 25.
Saving Configuration Changes
 To select more than one policy, press SHIFT while selecting
additional policies.
2. Click . An appears next to the policy.
3. Click . The policy is deleted from the module, and the Table
View is refreshed.
* Note: Commit changes to the module to ensure that all changes are
permanently saved. For more information on applying and committing changes refer to
on page 11.
* Note: You cannot delete the active policy.
Saving Configuration Changes
20 Avaya QoS Manager User Guide

Rules List

Avaya QoS Manager Views
The Rules list allows you to add, modify, move, and delete rules in a policy. Rules are applied to packets in the order they appear in the table, therefore the order of rules in the table is important. This section provides a description of the Rules list, and discusses the following topics:
Adding Rules
Modifying Rules
Copying Rules
Moving Rules
Deleting Rules
To view the Rules list, select the policy in the Tree View whose rules you wish to view, and then the
Combined Rules, IP ACL Rules
IP QoS Rules
, or
tab in the Table View. If the Rules list is not in the active policy, the Rules list appears in the Table View.
If the selected Rules list is in the active policy, the Rules list appears as Read-only.. To edit an active Rules list, activate a different policy on that interface and direction, and deactivate the policy with the Rules list you wish to edit.
The following table lists the fields in the Rules list and their descriptions:
Table 3-4. Rules List Fields
Field Description
Src IP Address
Source Address. The source address of the packet being matched by the rule.
Src Wildcard
Source Address Wildcard. A wildcard that can modify the definition of the specified source address.
You can change the Source Address Wildcard using the pull-down list or enter a user defined wildcard. Possible SrcAddWild values include:
 Host
 Any
 User Defined
For more information a bout using wildcards, re fer to
Using Address Wildcards on page 34.
Avaya QoS Manager User Guide 21
Chapter 3
Table 3-4. Rules List Fields (Continued)
Field Description
Not
Dst IP Address
Dst Wildcard
Not
Protocol
Logical not. This enables all but the address listed in the following
Dst IP Address
field.
Destination Address. The destination address of the packets matched by this rule.
Destination Address Wildcard. A wildcard that can modify the definition of the destination addresses of the information that this rule applies.
You can change the Destination Address Wildcard using the pull-down list or enter a user defined wildcard. Possible DestAddrWild values include:
 Host
 Any
 User Defined
For more information a bout using wildcards, re fer to
Using Address Wildcards on page 34.
Logical not. This enables all but the protocol listed in the following
Protocol
field.
Protocol. The protocol of the packets to which this rule applies.
Not
Src Application
Not
Dst Application
Logical not. This enables all but the application listed in the following
Src Application
field.
Source Application. The source application protocol of the packets to which this rule applies.
Select an application from the pull-down list.
You can customize application protocols using the Application Protocols Tool. For more information on customizing applications protocols, refer to
Chapter 4,
Applications Editor Tool
.
Logical not. This enables all but the application listed in the following
Dst Application
field.
Destination Application. The destination application protocol of the packets to which this rule applies.
Select an application from the pull-down list.
You can customize application protocols using the Application Protocols Tool. For more information on customizing applications protocols, refer to
Chapter 4,
Applications Editor Tool
.
22 Avaya QoS Manager User Guide
Table 3-4. Rules List Fields (Continued)
Field Description
Avaya QoS Manager Views
Established
Not
ICMP code/type
Operation
The type of session to which the rule applies.
An established session occurs when the packets entering the module respond to a previously established communications session.
The possible options include:
Checked - This rule only applies to
information packets from a previously established session.
Unchecked - The rule applies to packets
from a previously established or new session.
Logical not. This enables all but the addresses listed in the following
Dst IP Address
field.
ICMP code or type. Relevant when ICMP protocol is selected in the
Protocol
field.
The action to be applied to the packet. Possible actions include:
Forward priority X - Forwards the packet
with a priority X, where X is a number between 0 and 7. Zero has the lowest priority and seven has the highest.
Mandatory
Permit - Forwards the packet as is.
Deny - Does not forward the packet.
Deny and Notify - Does not forward the
packet and sends a trap to the manager of the module.
Custom - Manually defined actions listed in
the Composite Table. For information regarding the Composite Table, refer to
Composite Operations Table on page 28.
Indicates whether or not a rule is mandatory. Options include:
Mandatory - The rule must be applied. If a
Mandatory rule is not valid, then the entire policy is invalidated.
Not mandatory - The rule is not
mandatory. If a Not mandatory rule is not valid, the policy remains valid.
Avaya QoS Manager User Guide 23
Chapter 3
Table 3-4. Rules List Fields (Continued)
Field Description
Validity
The validity of the rule. Possible values are:
Applicable - The rule is valid and can be
applied to packets.
Best Effort - The rule may or may not be
applied to packets.
Not Applicable - The rule contains invalid
values or conflicts with other rules.
Unknown - The rule status is unknown. The rule status is unknown if changes have been made but not applied.
24 Avaya QoS Manager User Guide
Avaya QoS Manager Views
Adding Rules
Modifying Rules
To add a new rule to a policy:
1. Click .
Or
Select
2. Define the fields in the table cells. For more information on the
Rules fields refer to
3. Click . The policy is updated with the added rule, and the
Table View is refreshed.
* Note: A mandatory but invalid rule is highlighted in red.
To modify a rule:
1. Click on the rule you want to modify.
2. Define the fields in the table cells. For more information on the
Rules fields refer to
3. Click . The policy is updated with the modified rule, and the
Table View is refreshed.
Edit > Add
. The new rule appears in the Rules List.
Rules List on page 21.
Rules List on page 21.
Copying Rules
* Note: Modifying a rule may invalidate other rules.
You can copy a rule to a different position in the Rules List or to a different policy. To copy a rule:
1. Select the rule from the Rules List.
 To select more than one rule, press SHIFT while selecting
additional rules.
2. Select
3. If you want to copy the rule to a different policy, select the policy
to which you want the copied rule pasted.
4. Select the rule above which you want the copied rule to be pasted.
If a rule is not selected, the copied rule will be added to the bottom of the table.
5. Select
6. Click . The policy is updated with the copied rule, and the
Table View is refreshed.
Edit > Copy
Edit > Paste
. The selected rule is copied to the clipboard.
. The rule is pasted above the selected rule.
Avaya QoS Manager User Guide 25
Chapter 3
Moving Rules
Deleting Rules
You can move a rules position in a policy or move it from one policy to another. To move a rule:
1. Select a rule from the Rules List.
 To select more than one rule, press SHIFT while selecting
additional rules.
2. Select
3. If you want to copy the rule to a different policy, select the policy
to which you want the copied rule pasted.
4. Select the rule above which you want to move the rule. If a rule is
not selected, the moved rule will be added to the bottom of the table.
5. Select
highlighted rule.
6. Click . The module is updated with the moved rule, and the
Table View is refreshed.
To delete a rule:
1. Select a rule from the Rules List.
Edit > Cut
Edit > Paste
. The selected rule is cut to the clipboard.
. The rule is inserted into the policy above the
 To select more than one rule, press SHIFT while selecting
additional rules.
2. Click . The rule is marked for deletion, and an appears
next to the rule.
3. Click . The rule is deleted from the policy, and the Table View
is refreshed.
* Note: Commit changes to the module to ensure that all changes are
permanently saved. For more information on applying and committing changes refer to
on page 11.
Saving Configuration Changes
26 Avaya QoS Manager User Guide

Policy Enforcement Points

The Policy Enforcement Points (PEPs) table allows you to add, modify, move, and delete policies to an interface. This section provides a description of the Policy Enforcement Points list.
Figure 3-1. Policy Enforcement Points Table
The Policy Enforcement Points Table allows you to apply ACL and QoS lists to specific interfaces and directions in Avaya QoS Manager.
The following table provides a list of the fields in the Policy Enforcement Points Table:
Table 3-5. Policy Enforcement Points Fields
Avaya QoS Manager Views
Fields Description
Interface
Direction
Active ACL
Active QoS
To modify a Policy Enforcement Points table, select policies for interfaces and directions using the pull-down list in the fields.

DSCP Mapping Table

DSCP (Differential Service Code Point) is an extension of IP that provides a method of encoding QoS information in the IP header of traffic. The DSCP Mapping value applies only to packets with the operation value of permit.
To view or edit the DSCP mapping, select the policy in the Tree View whose DSCP Mapping properties you wish to view, and then the
Map
tab in the Tree View. The DSCP Mapping table appears in the Table
View.
The interface name and description.
The direction the lists apply to on the interface.
The Access Control List active on this interface and direction.
The QoS list active on this interface and direction.
Active ACL
and
Active QoS
DSCP
Avaya QoS Manager User Guide 27
Chapter 3
The DSCP Mapping Table allows you to map DSCP values to forwarding priorities in Avaya QoS Manager. For more information about DSCP priority values, refer to
DSCP on page 4.
The following table provides a list of the fields in the DSCP Mapping Table:
Table 3-6. DSCP Mapping Fields
Fields Description
DSCP
Map to
Name
DSCP value being mapped.
The action to be taken on a packet with the corresponding DSCP tag. Possible actions include:
Forward priority X - Forwards the packet
with a priority X, where zero has the lowest priority and seven has the highest.
Permit - Forwards the packet as is.
Custom - Manually defined actions listed in
the Composite Table. For information regarding the Composite Table, refer to
Composite Operations Table on page 28.
You can change this value by clicking in the cell and choosing from the pull-down list.
* Note: For WAN modules this column displays
the Composite Operation name.
The user defined name given to the DSCP value of the DSCP priority level. You can change the name by clicking in the cell and typing a new name.
To modify a DSCP Mapping table, select priorities for DSCP tags using the pull-down list in the
To change the description of a DSCP level, change the text in the
Map to
field of the DSCP Mapping table.
Name
field in the DSCP Mapping table.

Composite Operations Table

This section provides a description of the Composite Operations table, and discusses the following topics:
Adding Composite Actions
Modifying Composite Actions
28 Avaya QoS Manager User Guide
Avaya QoS Manager Views
Deleting Composite Actions
To view or edit a Composite table, select the policy in the Tree View whose Composite Operations properties you wish to view, and then the
Composite Operations
table appears in the Table View.
The Composite Operations table allows you to define and modify individual actions for Rules Lists and DSCP Tables.
The following table provides the fields in the Composite Operations table and their descriptions:
Table 3-7. Composite Operations Table Fields
Fields Description
tab in the Table View. The Composite Operations
Adding Composite Actions
Id
Name
Priority
DSCP
To add a composite action:
1. Click .
Or
Select Operations table.
2. Define the user defined fields in the Composite Operations table.
For more information on the Composite Table fields, refer to
Composite Operations Table on page 28.
The identification number of the composite action.
The user defined name given to the composite action.
The packets forwarding priority. Packets are forwarded with a priority determined by a number between 0 and
7. Zero has the lowest priority and seven has the highest.
The DSCP value that is applied to packets that match this rule. Possible values are between 0 and 63.
Edit > Add
. A new row appears in the Composite
3. Click . The Composite Operations table is updated with the
new actions, and the table is refreshed.
Modifying
To modify a composite action:
Composite Actions
Avaya QoS Manager User Guide 29
1. Click on the composite action you want to modify.
Chapter 3
2. Define the user defined fields in the Composite Operations table.
For more information on the Composite Operations table fields, refer to
Composite Operations Table on page 28.
3. Click . The Composite Operations table is updated with the
modified composite action, and the Composite Operations table is refreshed.
30 Avaya QoS Manager User Guide
Avaya QoS Manager Views
Deleting
To delete a composite action:
Composite Actions
1. Select a composite action from the Composite Operations table.
 To select more than one action, press SHIFT while selecting
additional actions.
2. Click . The action is marked for deletion, and an appears
next to the action.
3. Click . The action is deleted from the table, and the Table
View is refreshed.

Device Configuration/Configuration

The Device Configuration/Configuration tabs perform the following functions:
Device Configuration
when any of the devices in the Tree View are selected, and enables setting the devices policy configuration attributes.
Policy List Configuration
when a policy list is selected, and viewing and enables setting the policy lists configuration attributes.
- This tab appears in the Table View
- This tab appears in the Table View
Device Configuration
To view the Device Configuration form, select the device whose configuration form you wish to view from the Tree View, and then the
Device Configuration
appears.
The Device Configuration form allows you to define and modify individual policy properties for selected devices.
tab in the Table View. The Device Configuration form
Avaya QoS Manager User Guide 31
Chapter 3
The following table provides the fields in the Device Configuration form and their descriptions:
Table 3-8. Device Configuration Fields
Fields Description
Policy Manager
Indicates if Avaya QoS Manager is the active policy management system. The possible options are:
Local - Avaya QoS Manager
Policy Server - Avaya Policy Manager
You can change the Policy Management system using the pull-down list.
* Note: If the Avaya Policy Manager is the policy
management system, all of the policies in the device are read-only.
Trusted Fields
Indicates the configured usage of DSCP and CoS tags in forwarding packets. You can change the Trusted Fields setting using the pull-down list. For more information
Active Policy
on Trust, refer to
The name of the policy active on the device.
Trust on page 4.
You can change the active policy using the pull-down list.
After changing any of the fields click
Cancel
to revert to the previous values.
Apply
to implement the changes, or
Policy List Configuration
To view the Policy List Configuration form, select the policy list whose configuration form you wish to view from the Tree View, and then the
Configuration
tab in the Table View. If you select an ACL Policy, the Policy
List Configuration form for an ACL Policy appears.
The Policy List Configuration form for ACL Policy allows you to define and modify individual policy properties for selected ACL policy lists.
The following table provides the fields in the Policy List Configuration form for ACL Policy and their descriptions:
Table 3-9. Policy List Configuration Fields - ACL Policy
Field Description
Id
Name
The identification number of the policy list.
The user defined policy name. The user defined name appears in the Tree View as the policy name.
32 Avaya QoS Manager User Guide
Avaya QoS Manager Views
Table 3-9. Policy List Configuration Fields - ACL Policy (Continued)
Field Description
Type
The type of policy list. For an ACL policy, this field always returns a value of ACL.
Owner
The defined owner of the policy. Usually the last person to modify the policy.
Active
Whether or not the policy is active on the module. Possible statuses include:
Active - The policy is currently active.
Not Active - The policy is not currently active.
Ingress IP Fragments Operation
Ingress IP Options Operation
Whether fragmented packets should be permitted or not.
The operation to be performed on packets with IP Options enabled on them.
If you select a QoS Policy, the the Policy List Configuration form for a QoS Policy appears.
Figure 3-2. Policy List Configuration Form - QoS Policy
The Policy List Configuration form for QoS Policy allows you to define and modify individual policy properties for selected QoS policy lists.
Avaya QoS Manager User Guide 33
Chapter 3
The following table provides the fields in the Policy List Configuration form for QoS Policy and their descriptions:
Table 3-10. Policy List Configuration Fields - QoS Policy
Field Description
Index
Name
Type
Owner
Active
Pre Classification
The identification number of the policy list.
The user defined policy name. The user defined name appears in the Tree View as the policy name.
The type of policy list. For a QoS policy, this field always returns a value of QoS.
The defined owner of the policy. Usually the last person to modify the policy.
Whether or not the policy is active on the module. Possible statuses include:
Active - The policy is currently active.
Not Active - The policy is not currently active.
Pre-classification queuing method to be applied to packets qualifying for this QoS policy in order to prioritize packets in a high-traffic situation. Possible values include:
cos-dscp - Apply CoS-DSCP queuing to
packets qualifying for this QoS policy.
dscp - Apply DSCP queuing to packets
qualifying for this QoS policy.
none - Do not pre-classify packets qualifying
for this QoS policy.
After changing any of the fields click
Cancel
to revert to the previous values.
Apply
to implement the changes, or

Using Address Wildcards

Wildcards are used to mask all or part of a source or destination IP address. Using wildcards, you can create filters for IP addresses. A wildcard can also be used to mask specific bits of an IP address. This mask is used to specify which bits are used and which bits are ignored.
If you specify Host, the wildcard is set to 0.0.0.0, and the entire address is used. If you specify Any, the wildcard is set to 255.255.255.255, and the IP address is ignored. You can also specify a custom wildcard to mask part of the IP address.
34 Avaya QoS Manager User Guide
Avaya QoS Manager Views
Examples:
If the source IP address is 149.36.184.189, and the wildcard is
255.0.255.255 the rule will apply to all packets, where the second byte of the IP address is 36. The 255 in the first, third, and fourth bytes allow any value in the corresponding bytes of the source address to match this rule.
If the destination address is 149.36.184.189, and the destination
wildcard is 255.255.127.0, the rule will only apply to traffic directed to IP addresses whose third byte is between 128-255, and whose fourth byte is 189.
Avaya QoS Manager User Guide 35
4

Applications Editor Tool

This topic provides instructions on how to use the Application Protocols Tool and how to customize application protocols. It contains the following sections:
Applications Editor Overview
Applications Editor.
Using the Applications Editor
to use the Applications Editor including adding, modifying, and deleting application protocols and creating ASCII reports.
Reports
of the application protocols listed in the Applications Editor.
- Detailed instructions on how to create an ASCII report

Applications Editor Overview

Avaya QoS Manager allows you to specify application protocols by selecting an application name that represents protocol and port number information. The mapping of the application name to the information it represents is managed by the Applications Editor.
Using the Applications Editor you can add, modify, and delete custom application protocols. Default application protocols cannot be modified or deleted. You can also create ASCII reports of the applications listed in the Applications Editor.
- An overview of the
- Detailed instructions on how
Avaya QoS Manager User Guide 36

Using the Applications Editor

This section provides a description of the Applications Editor, and discusses the following topics:
Adding Application Protocols
Modifying an Application Protocol
Deleting an Application Protocol
Applying Changes
The following table provides a list of the fields in the Application Editor and a description of each field:
Table 4-1. Applications Editor Fields
Field Description
Applications Editor Tool
Name
Type
Min Port
Max Port
Notes
The name of the application protocol.
The application type. Possible types are:
The low end of the range of ports for this protocol.
The high end of the range of ports for this protocol.
A user defined description of the protocol.

Adding Application Protocols

To add a new application protocol:
1. Click .
Or
Select Protocols Tool.
Edit > Add
 TCP
 UDP
* (other protocols)
. A new protocol appears in the Application
2. Define the application protocol using the fields in the table.
Avaya QoS Manager User Guide 37
Chapter 4

Modifying an Application Protocol

To modify an application protocol:
1. Select the application protocol you want to modify.
2. Edit the application protocol's fields in the table.

Deleting an Application Protocol

To delete an application protocol:
1. Select the application protocol you want to delete.
2. Click .
Or

Applying Changes

When Avaya QoS Manager is updated with the changes to the Applications Editor table, the pull-down list in the Rules List is updated.
Added protocols appear in the Application pull-down list, and deleted applications no longer appear in the Application pull-down list.
To update Avaya QoS Manager with the changes to the Applications Editor table, click . The Application pull-down list in the Rules List is updated.

Reports

You can create an ASCII report of the application protocols listed in the Applications Editor. The report is a text file with the information in each column separated by tabs.
Select
Edit > Delete
. An appears next to the protocol.
To create an ASCII report of the Applications Editor table:
1. Click .
Or
Select
38 Avaya QoS Manager User Guide
File > Report
. The Save dialog box opens.
2. Select a directory for the report.
3. Enter a name for the report.
Applications Editor Tool
4. Click
Save
. The report is saved to the specified file.
Avaya QoS Manager User Guide 39
5

Deployment Wizard

This topic provides instructions on activating and using the Deployment Wizard. It contains the following sections:
Deployment Wizard Overview
policies and DSCP mapping to modules using the Deployment Wizard.
Using the Deployment Wizard
Deployment Wizard to send policies and DSCP mappings to modules.

Deployment Wizard Overview

The Deployment Wizard applies lists and DSCP mappings to selected modules. This allows you to apply a policy across your network, and provide consistent behavior among the devices in your network. The Deployment Wizard also allows you activate policies and DSCP mapping on deployment.
You can deploy a policy list from devices with new embedded software only on devices with new embedded software. However, you can deploy a Rules List from a module with older embedded software on devices with new embedded software. In this situation, the policy on newer modules includes the deployed Rules List, default DSCP and Composite tables, and default Trust settings.
- An overview of deploying
- Instructions for using the
* Note: DSCP Mappings can only be deployed on the modules using
older embedded software.
Configurations deployed using the Deployment Wizard are committed and do not need to be committed to the modules individually.
Avaya QoS Manager User Guide 40

Using the Deployment Wizard

This section provides detailed information on each of the Deployment Wizards screens. To continue to the next screen, click
Back
an earlier screen, click making any changes, click
The Deployment Wizard consists of the following screens:
. To exit the Deployment Wizard without
Cancel
.
Deployment Wizard
Next
. To return to
The Welcome Screen
The Configuration Screen - Define the configuration type.
The Source Screen
The Target Screen
will be deployed.
The Activate Policy Screen
and which directions of an Avaya X330WAN expansion module the deployed configuration will be activated.
The Summary Screen
in the Deployment Wizard Screen.
Deployment Status Window
deployment.

The Welcome Screen

The Deployment Wizard provides a simple method for deploying policies and DSCP Mappings to multiple modules.
- Introduction to the Deployment Wizard.
- Select a configuration to be deployed.
- Select modules to which the configuration
- Determine on what interfaces
- A summary of the information entered
- View the progress of the
Next
Click
Screen
. The Deployment Wizard continues with The Configuration
.

The Configuration Screen

Using the Deployment Wizard, you can deploy a policy or a DSCP Mapping Table. The Configuration screen allows you to define the type of configuration you want to deploy.
Select the type of configuration you want to deploy:
Policy List - Deploy the Rules List, DSCP Mapping Table and
Composite Table.
Avaya QoS Manager User Guide 41
Chapter 5
DSCP Mapping - Deploy the DSCP Mapping list. You can only
select a DSCP Mapping list from modules using older embedded software. DSCP Mappings can only be deployed on the modules using older embedded software.
When you finish selecting a configuration type, click Deployment Wizard continues with The Source Screen

The Source Screen

The Source screen allows you to select a configuration to deploy. The source consists of the stack IP address that contains the module and slot number under which the policy or DSCP mapping was created, and the name of the policy.
Click the configuration that you want to deploy in the Tree View. The selected configuration appears in the
To create a new copy of the ACL with a different name, enter the name of the new ACL in the exactly the same as the old ACL.
* Note: If you select a configuration from a module with a new
Next
. The
.
Source
field.
Name
field. The content of the new ACL will be
embedded software version, you will be able to deploy the configuration only to modules with a new software version.
When you finish selecting a source, click continues with The Target Screen

The Target Screen

The Target Screen allows you to select modules to which the configuration will be deployed. A target consists of the stack IP address of the module and slot number. The IP address of the module is displayed in parentheses.
Click the module to which you want to deploy the configuration in the Tree View. The target module appears in the target list. You can define more than one module as a target.
To remove a module from the target list, select the module to be removed on the target list and press Delete on the keyboard. The module is removed from the target list.
When you finish selecting targets, click continues with The Activate Policy Screen
Next
. The Deployment Wizard
.
Next
. The Deployment Wizard
.
42 Avaya QoS Manager User Guide

The Activate Policy Screen

The Activate Policy screen allows you to select the interfaces and directions on which to activate a policy.
The table in the Activate Policy screen provides a list of the interfaces on the target modules and the direction of the traffic for each interface.
To activate the policy on an interface, check the Activation checkbox next to the interface on which you want the policy to be activated.
When you are finished selecting the interfaces and directions on which the policy will be deployed, click continues with The Summary Screen

The Summary Screen

The Summary screen summarizes the information entered in the previous screens and allows you to review the deployment information.
Next
. The Deployment Wizard
.
Deployment Wizard
To make any changes to the summary information:
1. Click
2. Change the deployment parameters.
3. Click
To deploy the configuration, click continues with the Deployment Status Window
Back
until you reach the screen you want.
Next
until you reach the Summary screen.

Deployment Status Window

The Deployment Status window shows you the status of the configuration being deployed on each of the target modules.
Finish
. The Deployment Wizard
.
Avaya QoS Manager User Guide 43
Chapter 5
The following table provides a list of the fields in the Deployment Status window and their descriptions:
Table 5-1. Deployment Status Fields
Field Description
Indicator
Target
Progress
Status
The indication of the deployment on the module. Possible statuses are:
Red - The deployment failed.
Green - The deployment succeeded.
Yellow - The deployment is in progress.
Blue - The deployment has not begun.
The IP address and slot number of the module to which the configuration is being deployed and the name of the configuration.
A progress bar showing the progression of the
deployment.
The final status of the deployment of the configuration.
Possible statuses are:
Success - The deployment succeeded.
Failed - The deployment failed.
If the deployment failed, one of the following error messages appears in the Status line:
Failed to Create Policy - A policy could not be
created due to a failure in the device configuration or device communication.
Failed to Create a Rule - A rule could not be
created due to communication errors or an incompatible rule.
Failed to Activate Policy - This policy could
not be activated on the module due to the presence of an invalid mandatory rule.
Failed to Save Policy Configuration - The
policy or DSCP mapping changes could not be committed to the module.
44 Avaya QoS Manager User Guide
6

IP Simulate

This topic provides instructions on activating and using the IP Simulate function to simulate the effect of rules on information packets. It contains the following sections:
IP Simulate Overview
function.
Using IP Simulate
function to simulate the actions of a policy on defined packets.

IP Simulate Overview

The IP Simulate function allows you to view the results of a policy on a simulated packet.
The IP Simulate function tests a simulated packet against the rules in a policy. The rules are applied to the simulated packets in the order they appear in the Rules List, and the resulting operation is reported in the
Result
field of the IP Simulate dialog box.
The rule that matched the packet is highlighted in the Rules List. This enables you to view the outcome of a policy before activating it. It also eases the editing of rules in a policy to provide the desired results.
* Note: IP Simulate only operates on saved policies. Ensure that any
changes to the policy have been applied before testing packets.
- An overview of the IP Simulate
- Instructions for using the IP Simulate
* Note: IP Simulate can only be used when a specific Rules List is
selected in the Tree View.
Avaya QoS Manager User Guide 45
Chapter 6

Using IP Simulate

To analyze the results of a policy on simulated packets:
5. Define a simulated packet using the fields in the IP Simulate
dialog box. For more information on the fields in IP Simulate, refer to the table below.
6. Click
in the Table .
Test.
The effect of the policy on the simulated packet appears
Result
field and the matching rule is highlighted in the Rules
46 Avaya QoS Manager User Guide
IP Simulate
The following table provides a list of the fields in IP Simulate and their descriptions:
Table 6-1. IP Simulate Fields
Field Description
Source IP
Destination IP
Source Application
Destination Application
Protocol
Src. Port
The IP address of the device from which the simulated packet originated.
The IP address of the device to which the simulated packet is addressed.
The application from which the simulated packet was sent.
Select an application from the pull-down list or select
custom
and define the
Protocol
and
Port
fields.
The application to which the simulated packet is being sent.
Select an application from the pull-down list or select
custom
and define the
Protocol
and
Port
fields.
The number of the application protocol. The number can be in the range of 0-255.
TCP - The protocol number is 6.
UDP - The protocol number is 17.
A specific application source.
When combined with the protocol number this identifies the application from which the packet was sent.
Dst. Port
A specific application destination.
When combined with the protocol number, this identifies the application to which the packet was sent.
TCP connection established
The type of session to which the rule applies.
If checked, the simulated packet is from an established session. An established session occurs when the packets entering the module respond to a previously established communications session.
If unchecked, the simulated packet is from a not established session.
Avaya QoS Manager User Guide 47
Chapter 6
Table 6-1. IP Simulate Fields (Continued)
Field Description
ICMP type/code
IP Option
IP fragments
Use QoS parameters
Type of ICMP packet to be used in this simulation. For possible values, refer to
Appendix B,
ICMP Packet Types & Codes
.
Enables setting of IP Fragmentation options.
Options for IP packet fragmentation. Possible values are:
 Not fragmented
 First packet fragmented
 Packet fragmented non-l4
Enables QoS parameters for forwarding the packet. The possible options are:
 Checked
Unchecked
If the
Use QoS Parameters
box is checked the IP simulate function uses the values in the DSCP and 802.1p fields in determining the action to be taken on the simulated packet. The DSCP and 802.1p fields must contain valid values.
If the
Use QoS Parameters
is unchecked, the IP
simulate function ignores the DSCP and
802.1p fields.
DSCP
802.1p Priority
Interface - dir
* Note: This field does not appear if the
simulation is based on an ACL.
The value of the DSCP tag on the simulated packet. Valid values are 0-63. The value of * indicates that this field should be ignored. This value affects the forwarding priority of the packet when the operation to be taken on the packet is permit.
The value of the CoS tag on the simulated packet. The tag value of CoS runs from 0-7. The value of * indicates that this field should be ignored. This value affects the forwarding priority of the packet when the operation to be taken on the packet is permit.
The interface and direction on an X330WAN expansion module for which the rule applies. Select an interface and direction using the pull-down list.
48 Avaya QoS Manager User Guide
Table 6-1. IP Simulate Fields (Continued)
Field Description
IP Simulate
Result
The operation that would be carried out on the simulated packet, if the selected policy was active.
Avaya QoS Manager User Guide 49
A

File Menu

Menus

This section gives the menu structure of Avaya QoS Manager.
File Menu
Edit Menu
View Menu
Actions Menu
Tools Menu
Help Menu

Edit Menu

Table A-1. File Menu
Item Description
New List > QoS List
New List > ACL List
New List > Combined List
Commit
Report
Print
Exit
Item Description
Adds a new QoS list rule to the Policy list.
Adds a new ACL list rule to the Policy list.
Adds a new Combined (QoS and ACL) list rule to the Policy list.
Saves policies to the module.
Creates an ASCII report of the Table View.
Prints the active view.
Exits the Avaya QoS Manager application.
Table A-2. Edit Menu
Revert
Avaya QoS Manager User Guide 50
Refreshes the table view and discards any changes that have not been applied.
Table A-2. Edit Menu (Continued)
Item Description
Menus

View Menu

Add
Cut
Copy
Paste
Delete
Select All
Find
Item Description
Tooltip
Adds a new policy or rule.
Cuts the selected rules to the clipboard.
Copies the selected rules to the clipboard.
Pastes the rules from the clipboard into the open policy above the selected rule.
Deletes the selected rules or policies.
Selects all the devices, policies, or rules that appear in the Table View.
Opens the Find dialog box.
Table A-3. View Menu
Enables the tooltip throughout the application.
Refresh

Actions Menu

Item Description
Deployment Wizard
Simulate

Tool s M enu

Item Description
Applications Editor
Refreshes the Tree View.
Table A-4. Actions Menu
Activates the Deployment Wizard.
Opens IP Simulate.
Table A-5. Tools Menu
Opens the Applications Editor tool.
Avaya QoS Manager User Guide 51
Appendix A

Help Menu

Table A-6. Help Menu
Item Description
Contents
Help On
About Avaya QoS Manager
Opens the help module contents page for information.
Activates context-sensitive help.
Copyright and version information about Avaya QoS Manager.
52 Avaya QoS Manager User Guide

ICMP Packet Types & Codes

B
This section lists the various ICMP Packet Types and Codes as used in
Chapter 6,
* Note: Some ICMP Packet Types have no corresponding Code.
ICMP Packet Type/Code List
IP Simulate

ICMP Packet Type/Code List

Table B-1. ICMP Packet Types/Codes
.
Description ICMP
Type
Echo Reply
Unreachable
Network Unreachable
Host Unreachable
Protocol Unreachable
Port Unreachable
Fragmentation Needed but DF Bit Set
Source Route Failed
Destination Network Unknown
Destination Host Unknown
Destination Network Administratively Prohibited
Network Unreachable for TOS
Host Unreachable for TOS
00
3--
3--
31
32
33
34
35
36
37
39
311
312
ICMP Code
Communication Administratively Prohibited by Filtering
Host Precedence Violation
Precedence Cutoff in Effect
Source Quench
Avaya QoS Manager User Guide 53
313
314
315
40
Appendix B
Table B-1. ICMP Packet Types/Codes (Continued)
Description ICMP
Type
Redirect
Redirect for Network
Redirect for Host
Redirect for Type-of-Service and Network
Redirect for Type-of-Service and Host
Echo Request
Router Advertisement
Router Solicitation
Time Exceeded
Time-to-Live Equals 0 During Transit
Time-to-Live Equals 0 During Reassembly
Parameters Problem
Bad IP Header
5--
50
51
52
53
80
90
10 0
11 --
11 0
11 1
12 --
12 0
ICMP Code
Required Option Missing
Timestamp Requested
Timestamp Reply
Address Mask Request
Address Mask Reply
Traceroute
Traceroute Outbound Packet Successfully Forwarded
Traceroute No Route for Outbound Packet
Conversion Errors
Mobile Host Redirect
IPv6 Where-Are-You
IPv6 I-Am-Here
Mobile Registration Request
Mobile Registration Reply
12 1
13 0
14 0
17 0
18 0
30 --
30 0
30 1
31 --
32 --
33 --
34 --
35 --
36 --
Domain Name Request
54 Avaya QoS Manager User Guide
37 0
ICMP Packet Types & Codes
Table B-1. ICMP Packet Types/Codes (Continued)
Description ICMP
Type
Domain Name Reply
Skip Algorithm Discovery Protocol
Security Failure
38 0
39 0
40 --
ICMP Code
Avaya QoS Manager User Guide 55

Index

A
25
12
face
31
20
37
50
29
38
11
31
1
17
9
38
11
29
51
46
38
14
7
34
10
6
14,
29
1
11
41
36
11
37
28
37
4
12
Access levels Actions menu Activating
deployment wizard IP Simulate
Adding
application protocols composite actions policies
rules Address wildcards Application Protocols
adding
deleting
modifying Applications editor, using Applying changes ASCII reports Avaya QoS Manager
concepts overview
getting started
help
main views
menus
overview
searching for components
user interface
views overview
C
Changes
committed
running Changing the active policy on a WAN inter-
Class of Service overview Committed changes Committing changes Composite actions
adding
deleting
modifying Composite table fields Configuration form
device
policy list 31
Configuration screen, deployment wizard
28
20
41
41
50
21
41
4
16
18
25
42
42
43
16
43
28
43
41
31
41
27
27
38
17
31
43
43
17
Copying rules CoS, see Class of Service
D
Defining
actions the active policy on a WAN interface
Deleting
application protocols composite actions policies
26
rules
Deployment status window
43
fields
Deployment wizard
activating configuration screen interface screen screens source screen starting status window summary screen target screen
41
using
welcome screen Device configuration form Device list fields DSCP
mapping table fields
overview
E
Edit menu
F
Fields
composite table
deployment status window
device list
DSCP mapping table
policy list
rules list
WAN interfaces table
41
Avaya QoS Manager User Guide 56
Index
File menu 50 Finding Avaya QoS Manager components Form
28
26
18
25
21
12
31
46
21,
29
21
31
25
31
29
29
12
11
27
11
41
12
12
device configuration policy list configuration
12
packet
16
tem
17
face
40
ard
17
face
9
52
46
25
21,
20
25
26
21,
12
28
20
10
Form view
G
Getting started with Avaya QoS Manager
H
Help
contents page context sensitive
using Help menu How to
activate a policy
activate IP Simulate
activate the deployment wizard
add composite actions
add policies
add rules to a policy
analyze the results of a policy on an IP
change composite actions
change rules
change the active policy management sys-
change the active policy on a WAN inter-
commit changes to the device
copy rules
define actions
delete composite actions
delete policies
delete rules
delete rules in a policy
deploy policies using the deployment wiz-
edit the DSCP mapping table
find Avaya QoS Manager components
manage tables
modify actions
modify composite actions
modify rules
modify the active policy on a WAN inter-
move rules
open a rules list
open context-sensitive help
open the help to a topic of interest
open the help to the contents page
save configuration changes
12
6
12
search for Avaya QoS Manager compo-
12
nents
46
15
9
16
29
53
40
16
18
17
1
34
18
14,
12
46
1
36
select the active policy
26
45
46
10
8
4
start IP Simulate test policies on simulated packets use address wildcards use Avaya QoS Manager help use IP Simulate use the table view use the tree view view a list of devices view a list of policies view WAN interfaces
I
ICMP
packet types/codes
Interface screen, deployment wizard
9
50
52
50
51 51
4
51
28
46
2
45 46
45
IP Simulate
activating area overview starting
L
Levels, user access
M
Managing tables Menus
actions edit
50
file help tools view
Modifying
actions composite actions the active policy on a WAN interface
Moving rules
N
Network levels
O
Overview
Avaya QoS Manager Avaya QoS Manager concepts Avaya QoS Manager Views Class of Service deployment wizard DSCP IP Simulate policies
43
17
Avaya QoS Manager User Guide 57
Index
QoS 3
2
rules
4
trust
P
Policies
active
2 adding deleting overview testing on simulated IP packets tooltips viewing a list of
Policy
management
Policy list configuration form Policy list fields Preface
Q
QoS
overview
R
Reports Rules
adding changing copying deleting implemented modifying moving overview tooltips
Rules list fields Running Changes
S
Saving
configuration changes
Screen
configuration interface source summary target welcome
Searching for Avaya QoS Manager compo-
Shortcuts Simulating IP packets Source screen, deployment wizard Status line
20
20
10
vi
38
25
25
26
26
10
42
42
nents
7
2
3
25
2
43
41
9
25
43
12
1
18
3
21
41
18
11
45,
11
46
31
46
42
Summary screen, deployment wizard
T
Table symbols Table view
overview
using Target screen, deployment wizard Testing rules The purpose of this manual Toolbar
overview
tooltips Toolbar buttons
apply
commit
Deployment Wizard
8
find
help on
IP Simulate
printing
refresh
reports
revert Tools menu Tooltips
policies and rules
toolbar Tree view
levels
using Trust
overview
U
Updating changes User access levels User interface Using
Applications editor
Avaya QoS Manager help
deployment wizard
DSCP mapping
IP Simulate
table view
the tree view Using address wildcards
V
View menu Views
9
form
9
table
8
tree
16
8
7
15
15
10
9
42
45
vi
7
8
8
8
8
8
7 8 7
51
10
8
8
4
10
9
7
37
12
41
27
46
16
15
34
51
43
58 Avaya QoS Manager User Guide
Index
W
WAN Interfaces table
fields
17
Welcome screen, deployment wizard Wizard
40
41
Avaya QoS Manager User Guide 59
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