Avaya PSN 2454U, PSN002454u User Manual

PSN #

Original publication date: 8-Jun-09. This is Issue #01, published date: 8Jun-09.

Name of problem Products affected

All 1600 IP Telephones, applies to all firmware releases.

Problem description

The MESSAGE hard button on the 1600 IP Telephones is not LED backlit capable, as is the MESSAGE hard button on the 9600 IP Telephones. On the 9600, this button will light up to indicate when there are voice messages for that extension.

Resolution

The reason why the MESSAGE button on 1600 phones are not backlit is that this line of phones were to be of lower cost, and therefore will not contain all of the hardware features present in the 9600 phones.

Workaround or alternative remediation

n/a

Remarks

n/a

PSN002454u

Severity/risk level

1600 IP Telephones do not have a LED backlit Message button.

Medium

Urgency

When convenient

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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