Avaya PSN 220U, PSN000220u User Manual

Product Support Notice

PSN #

PSN000220u

Name of problem Products affected

Canceling an export or a failed export disables the Report Properties icon in the toolbar menu

Publication date

17-Mar-2005

Issue #

Issue date

17-Mar-2005

Severity level

Medium

Basic Call Management System Reporting Desktop Crystal Report 8.5

Problem description

If you cancel an export or if an export request fails, the Report Properties icon in the top menu bar becomes disabled. The user is not able to change the report properties.

Resolution

The user must either close or reopen the report or rerun export using a good export format.

Remarks

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services - Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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