Avaya PSN 1575U User Manual

PSN#

Original publication date: 12-Sep-2007. This is Issue #1, published 12-Sep-

2007.

Name of problem Products affected

4621SW

Problem description

IP phone is looking for a "AvayaTFTPserver" (its a system initialization parameter) despite it not being defined in option 176. This is happening even though the HTTP server is correctly configured. Normally, the HTTP server takes precedence over the TFTP, so this behavior is incorrect. The phone should not even try TFTP if HTTP is defined.

Resolution

Resolved in IPT patch R2.420 and in R2.8 GA

Workaround or alternative remediation

n/a

Remarks

PSN001575u

4621 phones are looking for TFTP server despite it not being defined in the option 176

Severity/risk level

Medium

Urgency

When convenient

n/a

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a Yes

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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