Avaya PSN003910u User Manual

PSN #

PSN003910u

Original publication date: 29-Jan-13. This is Issue #01, published date: 29-Jan-13.

Severity/risk level

Medium

Urgency

When convenient

Name of problem

1400 Series Digital Telephone Service Pack 2 for Communication Manager.

Products affected

1400 Series Digital Telephones, models 1408 and 1416

Problem description

Resolution

Workaround or alternative remediation

Remarks

Backup before applying the patch

n/a

Download

n/a

Patch install instructions

Service-interrupting?

n/a

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

Service Pack 2 is an accumulative release that contains fixes from all prior releases up to and including R32. R32 includes one additional fix:

1408/1416 - with French language cannot add new contact by phone if Name contains the digit 3 Please read the Release Notes for this important note:

Important Note about Upgrade

14xxR32.bin can be upgraded through scheduling its download from CM. It does not require new boot loader and would work with existing 14xxBootR25.bin. Boot loader upgrade is not required.

In case phones already have 14xxBootR30.bin, application 14xxR30.bin can still be upgraded without any issues. It is important to download latest 14xx Language Binary lng_R10_v11_Pack01.BIN before using 14xxR32.bin, as there are few

language related fixes in the F/w.

This Service Pack is available from the link below:

ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/14xx_DCP/1400_R32.zip

n/a

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Avaya Support Contact

Telephone

U.S. Remote Technical Services – Enterprise

800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise

800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product

877-295-0099

BusinessPartners for Small Medium Product

Please contact your distributor.

Canada

800-387-4268

Caribbean and Latin America

786-331-0860

Europe, Middle East, and Africa

36-1238-8334

Asia Pacific

65-6872-8686

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Disclaimer: ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED “AS IS”. AVAYA INC., ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO

AS “AVAYA”), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS’ SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

All trademarks identified by ® or

All other trademarks are the property of their respective owners.

are registered trademarks or trademarks, respectively, of Avaya Inc.