Avaya PSN003681u User Manual

PSN #

PSN003681u

Original publication date: 11-May-12. This is Issue #01, published date: 11-May-12.

Severity/risk level

Low

Urgency

When convenient

Name of problem

B149 and B159 analog conference phone periodic ringing on CM

Products affected

B149 and B159 Analog Conference Phone

Problem description

Resolution

Workaround or alternative remediation

Remarks

Backup before applying the patch

n/a

Download

n/a

Patch install instructions

Service-interrupting?

n/a

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

In certain cases, B149 and B159 analog conference phones may produce periodic ringing tones when attached to TN746, TN746B, TN2183 or TN2215 analog circuit packs on Communication Manager. The periodic ringing is trigger by the background maintenance test executed on these circuit packs.

The solution to this issue is to disable station maintenance on the ports that B149 and B159 are connected to. This is accomplished by using CM’s SAT station and issue a “change stations xxx” command. Set the field “Tests?” to “n”.

n/a

This is not an issue with TN793CP, MM711, MM714A/B, and MM716 analog circuit packs.

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

Avaya Support Contact

Telephone

U.S. Remote Technical Services – Enterprise

800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise

800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product

877-295-0099

BusinessPartners for Small Medium Product

Please contact your distributor.

Canada

800-387-4268

Caribbean and Latin America

786-331-0860

Europe, Middle East, and Africa

36-1238-8334

Asia Pacific

65-6872-8686

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

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AS “AVAYA”), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS

OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS’

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