Avaya PSN003031u User Manual

PSN #

Original publication date: 28-Sep-10. This is Issue # 1, published date: 28Sep-10.

Name of problem Products affected

1608 Release 1.3

Problem description

The 1608 speakerphone performance with firmware 1.3 has symptoms of poor voice quality on internal and external calls. Symptoms are choppy audio and fluctuation is volume of the speakerphone user.

Resolution

This issue has been resolved in firmware patch available from the link below.

ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/IPT/16xxPatchesAndSoftware/IPT16xx_R1.312b.zip

Workaround or alternative remediation

n/a

Remarks

n/a

PSN003031u

Severity/risk level

Medium

Poor voice quality when using the 1608 speakerphone with firmware R1.3.

Urgency

When convenient

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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