Avaya PSN002523 User Manual

PSN #

Original publication date: 24-Aug-09. This is Issue #01, published date: 24-Aug-09.

Name of problem Products affected

1603, 1608 R1.1 and R1.2

Problem description

Root cause:

The 1603 and some 1608 phones do not have a serial port, but need to be tested with factory test. When doing the factory test they use a network connection and assigned initially with IP address 192.168.1.10 to connect to the phones. So phones use this IP address (o nly when booting) to reply to SNMP sent to the phones.

Resolution

Workaround or alternative remediation

Avaya does not recommend uisng this IP address by any ot her devi ces on t he net wor k.

Remarks

n/a

PSN002523u

Severity/risk level

16xx phones reply to SNMP sent to IP address 192.168.1.10 IP during boot up

Medium

Urgency

urgent

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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