Avaya PSN002025u User Manual

PSN#

Original publication date: 10-Jul-20 0 8. This i s Issue #0 1, published 10-Jul-

2008.

Name of problem Products affected

R2.8.3 4610SW, 4621SW

Problem description

During the boot up of a R2.8 or R2.8.3 4610 or 4621 IP telephone, the phon e will not save the AGC setting from the settings file. So for instance, if the AGC setting for handset, headset or speakerphone in the 46xxsettin gs.txt file is set to Disabled, the IP phone will, after coming into service, have its AGC settings to Enabled.

Resolution

This has been resolved in IPT patch R2.879 available from the link below.

Workaround or alternative remediation

A workaround is to reboot the phone one addition a l time for it to save the AGC setting from the settings file.

Remarks

PSN002025u

Severity/risk level

R2.8.3 4610 and 462X IP phones ignore AGC setting from settings file.

Medium

Urgency

When convenient

n/a

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/IPT/IPT_R2.879.zip

Patch install instructions Service-interrupting?

n/a

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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