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Product Support Notice
© 2007 Avaya Inc. All Rights Reserved.
PSN#
Original publication date: 4-Feb-2008. This is Issue #1, published 4-Feb-
2008.
Name of problem
Products affected
4610SW, 4620SW, 4621SW, 4622SW, 4625SW running R2.8.3
Problem description
In firmware release R2.8.3 on a 4610SW or 462XSW, if the PHY1 port of the phone and layer 2 switch are locked to
100Mbps/Full duplex, the phone will not establish a link, and will display “No Ethernet”.
PSN001783u
46xx phones running R2.8.3 (Service Pack 1) will not establish an Ethernet link if phone port and layer 2 switch
port are locked to 100Mbps/full duplex.
Severity/risk level
Medium
Urgency
When convenient
Resolution
This has been resolved in patch R2.869. Patch is available from:
ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/IPT/IPT_R2.869.zip
Workaround or alternative remediation
Remarks
Patch Notes
The information in this section concerns the patch, if any, recommended in the Resolution above.
Backup before applying the patch
Download
R2.869 can be downloaded from: http://csa-sse.usae.avaya.com/ipt.htm
Patch install instructions Service-interrupting?
No
Verification
Failure
Patch uninstall instructions
Security Notes
The information in this section concerns the security risk, if any, represented by the topic of this PSN.
Security risks
Avaya Security Vulnerability Classification
Not Susceptible
Mitigation