Avaya PSN001783u User Manual

Product Support Notice

PSN#

Original publication date: 4-Feb-2008. This is Issue #1, published 4-Feb-

2008.

Name of problem

Products affected

4610SW, 4620SW, 4621SW, 4622SW, 4625SW running R2.8.3

Problem description In firmware release R2.8.3 on a 4610SW or 462XSW, if the PHY1 port of the phone and layer 2 switch are locked to

100Mbps/Full duplex, the phone will not establish a link, and will display “No Ethernet”.

PSN001783u

46xx phones running R2.8.3 (Service Pack 1) will not establish an Ethernet link if phone port and layer 2 switch port are locked to 100Mbps/full duplex.

Severity/risk level

Medium

Urgency

When convenient

Resolution

This has been resolved in patch R2.869. Patch is available from: ftp://ftp.avaya.com/incoming/Up1cku9/AvayaT4APP/IPT/IPT_R2.869.zip

Workaround or alternative remediation

Remarks

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

Download

R2.869 can be downloaded from: http://csa-sse.usae.avaya.com/ipt.htm

Patch install instructions Service-interrupting?

Verification

Failure

Patch uninstall instructions

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation