Avaya PSN001150u User Manual

PSN#

Original publication date: 24-Jan-200 7. T his is Issue # 1, p u bli s hed 24-Jan-

2007.

Name of problem Products affected

4600 IP Telephones, VPNRemote Phone 2.0

Problem description

A problem exists with IP address download when using VPNremote Phones with any Cisco PIX firewall that has VPN capability. The problem does not manifest itself with any of the other Cisco VPN concentrator products.

Resolution

Download updated firmware release from VPNremote Phone support page. The updated firmware is designated as 2.3.2.

Workaround or alternative remediation

Remarks

PSN001150u

VPNremote for 4600 Series IP Phones, Release 2.0.5

Severity/risk level

Medium

Urgency

Optional

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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