Avaya PSN001080u User Manual

PSN#

Original publication date: 22-Dec-2006. This is Issue #1, published 22Dec-2006.

Name of problem Products affected

4600 IP Telephones - Versions 4610SW, 4620SW, 4621SW, 4622SW - Release 2.6

Problem description

Under certain conditions when there is change in codec from 711 to 729, end user will get one-way talk path on 4610SW and 4620SW series IP phones.

Resolution

This problem is fixed in 2.7 GA or higher.

Workaround or alternative remediation

Remarks

PSN001080u

One-way talkpath when change in Codec on 4610SW and 4620SW series IP phones

Severity/risk level

Medium

Urgency

When convenient

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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