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Product Support Notice © 2006 Avaya Inc. All Rights Reserved.
PSN#
Original publication date: 22-Dec-2006. This is Issue #1, published 22Dec-2006.
Name of problem
Products affected
4600 IP Telephones - Versions 4610SW, 4620SW, 4621SW, 4622SW - Release 2.6
Problem description
Under certain conditions when there is change in codec from 711 to 729, end user will get one-way talk path on 4610SW and 4620SW
series IP phones.
Resolution
This problem is fixed in 2.7 GA or higher.
Workaround or alternative remediation
Remarks
PSN001080u
One-way talkpath when change in Codec on 4610SW and 4620SW series IP phones
Severity/risk level
Medium
Urgency
When convenient
Patch Notes
The information in this section concerns the patch, if any, recommended in the Resolution above.
Backup before applying the patch
n/a
Download
n/a
Patch install instructions Service-interrupting?
n/a No
Verification
n/a
Failure
n/a
Patch uninstall instructions
n/a
Security Notes
The information in this section concerns the security risk, if any, represented by the topic of this PSN.
Security risks
n/a
Avaya Security Vulnerability Classification
Not Susceptible
Mitigation
n/a
© 2006 Avaya Inc. All Rights Reserved. Page 1 of 2
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For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional
support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.
Avaya Support Contact Telephone
U.S. Remote Technical Services – Enterprise 800-242-2121
U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888
U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099
BusinessPartners for Small Medium Product Please contact your distributor.
Canada 800-387-4268
Caribbean and Latin America 786-331-0860
Europe, Middle East, and Africa 36-1238-8334
Asia Pacific 65-6872-8686
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PSN001080 © 2006 Avaya Inc. All Rights Reserved. Page 2 of 2