Avaya PSN000995u User Manual

PSN#

Original publication date: 13-Oct-2006. This is Issue #1, published 13-Oct-

2006.

Name of problem Products affected

4600 IP-Telephones - All SIP versions

Problem description

A conference call initiated from a non-AST SIP phone is locally controlled by the phone and may have 3 participants. If you would like to drop the last party, use the drop button on the phone. Using Communication Manager’s “Drop Last Party Added” FNE code will result in the first party called getting dropped. CM is not aware of a conference as the conference is handled by the phone. As far as CM is concerned, it is simply 2 different call legs to the initiating phone. This is working as expected.

The “Drop Last Party Added” FNE may only be used if the “no-hold conference” FNE was used to initiate the conference.

Resolution

Workaround or alternative remediation

Remarks

PSN000995u

Using the FNE “Drop Last Party Added”, drops the first party added on a SIP conference call

Severity/risk level

Low

Urgency

When convenient

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional

support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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