Avaya PSN000535u User Manual

PSN #

Name of problem Products affected

PSN000535u

PC attached to IP Telephone may not work when 802.1X (EAPOL) is turned on.

Publication date

Severity/risk level

21-Oct-2005 Medium

Issue #

Urgency When convenient

Issue date

21-Oct-2005

4610SW and 4620SW Phones - All releases

Problem description

A PC with 802.1x authentication enabled and connected to the secondary IP Telephone port won’t work if a data Ethernet switch is configured as a single-host.

Resolution

A data Ethernet switch’s port where IP Telephone is connected with PC attached to it and with 802.1x authentication enabled on that PC must be configured as a multi-host.

Workaround or alternative remediation

Remarks

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions Service-interrupting?

n/a No

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

Not Susceptible

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services – Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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