Avaya PSN000221u User Manual

PSN #

PSN000221u

Name of problem

Products affected

Publication date

17-Mar-2005

Issue #

Issue date

17-Mar-2005

The historical database cannot be converted to any database version other than Access 97.

Severity level

Medium

Basic Call Management System Reporting Desktop

Problem description

Downloads will fail it the historical database is saved in any version other than Access 97.

Resolution

If any modifications to the database are needed, the database must be resaved as an Access 97 database.

Remarks

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact

U.S. Remote Technical Services - Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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