Avaya PSN000213u User Manual

Product Support Notice

PSN #

Name of problem Products affected

PSN000213u

New IP Telephone Software for 4630 IP Screenphone

Publication date

Severity/risk level

15-Apr-2005 Medium

Issue #

Urgency Immediately

Issue date

4630 and 4630SW IP Screenphones

Problem description

In August 2004 the 4630SW IP Screenphone was placed on hold for new sales due to software stability.

Resolution

Effective April 4, 2005 new IP Telephone Software R2.0.2 for the 4630 is available for download from http://support.avaya.com. This software should be used for all present and future 4630 installations.

Workaround or alternative remediation

Remarks

Patch Notes

The information in this section concerns the patch, if any, recommended in the Resolution above.

Backup before applying the patch

n/a

Download

n/a

Patch install instructions

n/a

Verification

n/a

Failure

n/a

Patch uninstall instructions

n/a

15-Apr-2005

Security Notes

The information in this section concerns the security risk, if any, represented by the topic of this PSN.

Security risks

n/a

Avaya Security Vulnerability Classification

n/a

Mitigation

n/a

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services - Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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