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Product Support Notice
© 2005 Avaya Inc. All Rights Reserved.
PSN #
Name of problem
Products affected
PSN000213u
New IP Telephone Software for 4630 IP Screenphone
Publication date
Severity/risk level
15-Apr-2005
Medium
Issue #
1
Urgency Immediately
Issue date
4630 and 4630SW IP Screenphones
Problem description
In August 2004 the 4630SW IP Screenphone was placed on hold for new sales due to software stability.
Resolution
Effective April 4, 2005 new IP Telephone Software R2.0.2 for the 4630 is available for download from
http://support.avaya.com. This software should be used for all present and future 4630 installations.
Workaround or alternative remediation
Remarks
Patch Notes
The information in this section concerns the patch, if any, recommended in the Resolution above.
Backup before applying the patch
n/a
Download
n/a
Patch install instructions
n/a
Verification
n/a
Failure
n/a
Patch uninstall instructions
n/a
15-Apr-2005
Security Notes
The information in this section concerns the security risk, if any, represented by the topic of this PSN.
Security risks
n/a
Avaya Security Vulnerability Classification
n/a
Mitigation
n/a
© 2005 Avaya Inc. All Rights Reserved. Page 1 of 2
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For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional
support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.
Avaya Support Contact Telephone
U.S. Remote Technical Services - Enterprise 800-242-2121
U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888
U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099
BusinessPartners for Small Medium Product Please contact your distributor.
Canada 800-387-4268
Caribbean and Latin America 786-331-0860
Europe, Middle East, and Africa 36-1238-8334
Asia Pacific 65-6872-8686
Disclaimer: ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS".
AVAYA INC., ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO
AS “AVAYA”), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS
OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS’
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WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL
DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS.
SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
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PSN000213 © 2005 Avaya Inc. All Rights Reserved. Page 2 of 2