Avaya PSN000189u User Manual

Product Support Notice

PSN #

PSN000189u

Name of problem Products affected

Remote IP Telephones are not registering

Publication date

9-Mar-2005

Issue #

Issue date

9-Mar-2005

Severity level

Medium

4600 Series IP Telephones

Problem description

The 4620SW IP Telephones can go into "Discovery" if the firewall is configured as "statefull"

Resolution

The firewall should be configured as "non-statefull".

Remarks

For additional support, contact your Authorized Service Provider. Depending on your coverage entitlements, additional support may incur charges. Support is provided per your warranty or service contract terms unless otherwise specified.

Avaya Support Contact Telephone

U.S. Remote Technical Services - Enterprise 800-242-2121

U.S. Remote Technical Services – Small Medium Enterprise 800-628-2888

U.S. Remote Technical Services – BusinessPartners for Enterprise Product 877-295-0099

BusinessPartners for Small Medium Product Please contact your distributor.

Canada 800-387-4268

Caribbean and Latin America 786-331-0860

Europe, Middle East, and Africa 36-1238-8334

Asia Pacific 65-6872-8686

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