Copyright 2005, Avaya Inc.
All Rights Reserved
Notice
Every effort was made to ensure that the information in this
document was complete and accurate at the time of printing.
However, information is subject to change.
Trademarks
DEFINITY is a registered trademark of Avaya, Inc. MultiVantage
is a trademark of Avaya, Inc. HTTP Server functionality is
provided by the GoAhead WebServer 2.1, Copyright © 2004
GoAhead Software, Inc. All Rights Reserved.
Disclaimer
Avaya is not responsible for any modifications, additions or
deletions to the original published version of this documentation
unless such modifications, additions or deletions were performed
by Avaya. Customer and/or End User agree to indemnify and
hold harmless Avaya, Avaya's agents, servants and employees
against all claims, lawsuits, demands and judgments arising out
of, or in connection with, subsequent modifications, additions or
deletions to this documentation to the extent made by the
Customer or End User.
API Support
This support is limited to the API. We can not provide assistance
with generic configuration, servers, other software, or network
issues. Please visit the Application Support Forum for more
information.
How to Get Help
For additional support telephone numbers, go to the Avaya
support Web site:
• Within the United States, click the Escalation Management link.
Then click the appropriate link for the type of support you need.
• Outside the United States, click the Escalation Management
link.
Then click the International Services link that includes telephone
numbers for the international Centers of Excellence.
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to
(that is, either unauthorized or malicious access to or use of) your
company's telecommunications equipment by some party.
Your company's “telecommunications equipment” includes both
this Avaya product and any other voice/data/video equipment that
could be accessed via this Avaya product (that is, “networked
equipment”).
An “outside party” is anyone who is not a corporate employee,
agent, subcontractor, or is not working on your company's behalf.
Whereas, a “malicious party” is anyone (including someone who
may be otherwise authorized) who accesses your
telecommunications equipment with either malicious or
mischievous intent.
Such intrusions may be either to/through synchronous
(timemultiplexed and/or circuit-based) or asynchronous
(character, message-, or packet-based) equipment or interfaces for
reasons of:
http://www.avaya.com/support. If you are:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll
facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions
associated with your system and/or its networked equipment.
Also realize that, if such an intrusion should occur, it could result
in a variety of losses to your company (including but not limited
to, human/data privacy, intellectual property, material assets,
financial resources, labor costs, and/or legal costs).
Responsibility for Your Company’s Telecommunications
Security
The final responsibility for securing both this system and its
networked equipment rests with you - Avaya’s customer system
administrator, your telecommunications peers, and your
managers. Base the fulfillment of your responsibility on acquired
knowledge and resources from a variety of sources including but
not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you
and your peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience differences in product performance,
reliability and security depending upon network
configurations/design and topologies, even when the product
performs as warranted.
To order copies of this and other documents:
Call: Avaya Publications Center
Voice 1.800.457.1235 or 1.207.866.6701
FAX 1.800.457.1764 or 1.207.626.7269
Write: Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA
Attention: Avaya Account Management
E-mail: totalware@gwsmail.com
For the most current versions of documentation, go to the Avaya
support Web site:
http://www.avaya.com/support