Avaya PeriProducer 3.00 Release Notes

PeriProducer 3.00 Release Notes
(Software Release 3.00)
Avaya Business Communications Manager
Release 6.0
Document Status: Standard Document Number: P0605081 Document Version: 2.4 Date: June 2010
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Table of Contents

Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . 9
Solaris and Windows 2000 Conventions . . . . . . . . . . . . . . . . . . . 10
Two-Button (Windows 2000) vs. Three-Button (Solaris) Mouse 11
Trademark Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PeriProducer 3.00 New Features and Enhancements . . . . . 13
New Features and Enhancements . . . . . . . . . . . . . . . . . . . . . . . . 14
New Blocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Call Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Block-level Access to Protocol Data . . . . . . . . . . . . . . . . . . 14
Blocking/Non-blocking Execution . . . . . . . . . . . . . . . . . . . . 15
Resource Pool Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Saving Partial Recorded Data . . . . . . . . . . . . . . . . . . . . . . . . 15
Call Progress Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PeriProducer Block Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connection IDs (Caller I/O blocks) . . . . . . . . . . . . . . . . . . . 16
Accessory Toolkit Blocks. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Answer Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Continue on Ring Detect Removed . . . . . . . . . . . . . . . . 16
Get Phone Number Options Removed . . . . . . . . . . . . . . 16
Disconnect Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Abandoned Call Counter Removed . . . . . . . . . . . . . . . . 16
Speak Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Speech Recognition/Text To Speech . . . . . . . . . . . . . . . 17
Speak a URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Read Phone Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Diagnostic Functions Removed . . . . . . . . . . . . . . . . . . . 17
Condition Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Send Host Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Virtual Terminal (VT) Allocation . . . . . . . . . . . . . . . . . . 17
Setting Host Environment Parameters . . . . . . . . . . . . . . 18
Receive Host Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Asynchronous Operation . . . . . . . . . . . . . . . . . . . . . . . . 18
Send Fax Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Fax Composition Removed . . . . . . . . . . . . . . . . . . . . . . 19
Send Fax from TIFF File . . . . . . . . . . . . . . . . . . . . . . . . 19
Fax Mode Removed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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PeriProducer 3.00 Release Notes
Receive Fax Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Receive Fax Direct into TIFF File . . . . . . . . . . . . . . . . . 19
Saving to Named Element . . . . . . . . . . . . . . . . . . . . . . . 19
Local Station ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Fax Mode Removed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Originate Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Moved Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Record Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Asynchronous Recording . . . . . . . . . . . . . . . . . . . . . . . . 20
Full Duplex Recording . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Moved Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Recorded Element Destinations . . . . . . . . . . . . . . . . . . . 20
Abort Recording using Touch Tones . . . . . . . . . . . . . . . 20
Resource Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Asynchronous Execution Changes . . . . . . . . . . . . . . . . . 20
Resource Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Discontinued Features/Functions . . . . . . . . . . . . . . . . . . . . . . . . . 21
Fax Composition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Hardware Properties Window. . . . . . . . . . . . . . . . . . . . . . . . 21
Unsupported Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Obsoleted Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Other PeriProducer Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Enhanced Condition Data . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Default Text to Speech Resource Specification . . . . . . . . . . 22
System Folder Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Environment Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using MultiMedia Elements. . . . . . . . . . . . . . . . . . . . . . . . . 38
Deleting Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Importing and Exporting Elements . . . . . . . . . . . . . . . . . 38
Receiving Speech Recognition Resource Results . . . . . . . . 38
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
VRAM Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Downward Porting of .ppr Source Code . . . . . . . . . . . . . 39
MPS Release Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Porting 2.30 Applications to 3.00 . . . . . . . . . . . . . . . . . . . . . 41
Porting 2.30 Applications to 3.00 . . . . . . . . . . . . . . . . . . . . . . . . 42
Application Porting Considerations . . . . . . . . . . . . . . . . . . . 42
Porting Standard 2.30 Toolkit Applications to 3.00 . . . . . . . . . . 42
Load into PeriProducer 3.00 . . . . . . . . . . . . . . . . . . . . . . 42
Use the PeriProducer Command Line . . . . . . . . . . . . . . 42
Porting Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Porting MPS Toolkit Applications to 3.00 . . . . . . . . . . . . . . . . . 44
MPS Toolkit Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replace Previous MPS Toolkit . . . . . . . . . . . . . . . . . . . . 44
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Table of Contents
Load into PeriProducer 3.00 . . . . . . . . . . . . . . . . . . . . . . 45
Use the PeriProducer Command Line . . . . . . . . . . . . . . 45
Known Conversion Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Set Resource Label in 2.30 . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Unsupported 2.30 Resources . . . . . . . . . . . . . . . . . . . . . . . . 47
Resource Block Conversions . . . . . . . . . . . . . . . . . . . . . . . . 47
Flushing the Speak Prompt Buffer . . . . . . . . . . . . . . . . . . . . 48
System Transfer Connection ID Datacard . . . . . . . . . . . . . . 48
Automatic Detection of Speech or DTMF Input (AUTOID) 48
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PeriProducer 3.00 Release Notes
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Preface

PeriProducer 3.00 Release Notes

Scope

The manual PeriProducer 3.00 Release Notes provides a summary of new features and enhancements to PeriProducer 2.30.
This manual does not describe PeriProducer 3.00 features and enhancements in detail. For a more complete description, see the PeriProducer User’s Guide.

Intended Audience

This manual is intended for application developers of Avaya Media Processing Server (MPS) using the PeriProducer graphical application development tool. A basic understanding of the PeriProducer product as well as attendance in a PeriProducer training course is highly recommended.

How to Use This Manual

This manual uses many standard terms relating to computer system, software application functions, and the Internet. However, it contains some terminology that can only be explained in the context of the MPS system. Refer to the Glossary of Avaya Media Processing Server Terminology for definitions of MPS specific terms.
Initially, you should read this manual at least once, from start to finish. Later, you can use the Table of Contents to locate topics of interest for reference and review.
If you are reading this document online, use the cross-reference links (shown in blue) to quickly locate related topics. <L with your cursor over the cross-reference link. Click on any point in a Table of Contents entry to move to that topic. Click on the page number of any Index entry to access that topic page.
To familiarize yourself with various specialized textual references within the manual, see Conventions Used in This Manual on page 9.
Periphonics is now part of Avaya. The name Periphonics, and variations thereof, appear in this manual only where it is referred to in a product. (For examples, a PeriProducer application, the PERImps package, the perirev command, etc.)
EFT> click once with your mouse while positioned
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Organization of This Manual

The chapters are as follows:
Chapter 1 — PeriProducer 3.00 New Features and Enhancements
Discusses features and enhancements new to PeriProducer 3.00 and related materials.
Chapter 2 — Porting 2.30 Applications to 3.00
Outlines procedures and configurations for porting applications made with PeriProducer 2.30 and bringing them into PeriProducer 3.00.
Procedures for installing PeriProducer (as part of the complete MPS software package) are included in the Installing MPS Software on the Solaris Platform and Installing MPS Software on the Windows Platform.

Conventions Used in This Manual

Preface
This manual uses different fonts and symbols to differentiate between document elements and types of information. These conventions are summarized in the following table.
Conventions Used in This Manual Sheet 1 of 2
Notation Description
Normal text
important term
system command
command, condition and alarm
file name / directory
Normal text font is used for most of the document.
The Italics font is used to introduce new terms, to highlight meaningful words or phrases, or to distinguish specific terms from nearby text.
This font indicates a system command and/or its arguments. Such keywords are to be entered exactly as shown (i.e., users are not to fill in their own values).
Command, Condition and Alarm references appear on the screen in magenta text and reference the Command Reference Manual, the PeriProducer User’s Guide, or the Alarm Reference Manual, respectively. Refer to these documents for detailed information
Commands, Conditions, and Alarms.
about
This font is used for highlighting the names of disk directories, files, and extensions for file names. It is also used to show displays on text-based screens (e.g., to show the contents of a file.)
on-screen field
<KEY NAME>
This font is used for field labels, on-screen menu buttons, and action buttons.
A term that appears within angled brackets denotes a terminal keyboard key, a telephone keypad button, or a system mouse button.
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PeriProducer 3.00 Release Notes
Notation Description
Conventions Used in This Manual Sheet 2 of 2
Book Reference
cross reference
!
This font indicates the names of other publications referenced within the document.
A cross reference is shown on the screen in blue. Click on the cross reference to access the referenced location. A cross reference that refers to a section name accesses the first page of that section.
The Note icon identifies notes, important facts, and other keys to understanding.
The Caution icon identifies procedures or events that require special attention. The icon indicates a warning that serious problems may arise if the stated instructions are improperly followed.
The flying Window icon identifies procedures or events that apply to the Windows 2000 operating system only.
The Solaris icon identifies procedures or events that apply to the Solaris operating system only.
2
1
1. Windows 2000 and the flying Window logo are either trademarks or registered trademarks of the Microsoft Corporation.
2. Solaris® is a registered trademark of The Open Group in the U.S. and other countries.

Solaris and Windows 2000 Conventions

This manual depicts examples (command line syntax, configuration files, and screen shots) in Solaris format. In certain instances Windows 2000 specific commands, procedures, or screen shots are shown where required. The following table lists examples of general operating system conventions to keep in mind when using this manual with either the Solaris or Windows operating system.
Solaris Windows 2000
Environment $MPSHOME %MPSHOME%
Paths $MPSHOME\common\etc %MPSHOME%\common\etc
Command <command> & start /b <command>
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Preface

Two-Button (Windows 2000) vs. Three-Button (Solaris) Mouse

<SELECT> Left button
<ADJUST> Left and Right
<MENU> Right button

Trademark Conventions

The following trademark information is presented here and applies throughout for third party products discussed within this manual. Trademarking information is not repeated hereafter.
Solaris other countries.
Solaris, SunOS, OpenWindows, SPARC, and UltraSPARC are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.
®
<SELECT> Left button
<ADJUST> Middle button
together
<MENU> Right button
and Motif® are registered trademarks of The Open Group in the U.S. and
Microsoft, MSSQL, Windows, Windows 2000, Internet Explorer, and the Flying Windows logo are either trademarks or registered trademarks of Microsoft Corporation.
®
Oracle
Sybase
Informix
is a registered trademark of Oracle Corporation.
and SYBASE™ are trademarks of Sybase, Inc. or its subsidiaries.
®
and INFORMIX® are registered trademarks of Informix Corporation or its
affiliates.
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PeriProducer 3.00 Release Notes
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PeriProducer 3.00
New Features and
Enhancements
This chapter covers:
1. New Features and Enhancements
2. PeriProducer Block Changes
3. Discontinued Features/Functions
4. Other PeriProducer Changes
PeriProducer 3.00 Release Notes

New Features and Enhancements

New Blocks

The following blocks are new to PeriProducer 3.00:
Block Function
Abort Abort input/output
Bridge Perform bridging functions (moved from Originate block in
Call Control Send data to telephony protocol layer/perform a hookflash
Call Conferencing Manage conference call functions
Call Progress Detection Manage call progress detection functions
Edit Sequence Manage touch tone input editing and user edit sequences
Line Operations Perform phone line operations (e.g., offer call, accept call,
PeriProducer 2.30)
(moved from Originate block in PeriProducer 2.30)
get line/application resource from pool)
Media Operations Perform operations on MultiMedia File elements or audio
files
Select Input * Not currently implemented
See the PeriProducer 3.00 User’s Guide for full descriptions of the blocks.

Call Conferencing

Call Conferencing allows up to 16 full participants (or 15 full participants with 19 listen port callers) to connect to a call. Per-line talk and listen privileges can be set at the start of a conference and dynamically changed during the conference. Call Conferencing includes the "coaching" feature which allows a conference administrator (a "coach") to talk to another person in the conference (a "student") and have the speech output heard only by the student.
The actual number of ports available on a system is determined by the DSP configuration.

Block-level Access to Protocol Data

Telephone line function blocks (Answer, Disconnect, Call Control, Originate) can send/receive protocol data directly to/from the telephony protocol layer using built-in block functions. Specify data to send (or receive) using standard PeriProducer data cards or literals (send only).
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PeriProducer 3.00 New Features and Enhancements

Blocking/Non-blocking Execution

Many PeriProducer blocks allows the option of choosing blocking (execution waits at that block until it receives success/failure message) or non-blocking (execution continues to next block without waiting for message) execution. A "Wait" checkbox enables/disables blocking execution for the applicable blocks. See Blocking/Non­blocking Operation in the PeriProducer 3.00 User’s Guide for details.

Resource Pool Support

The MPS allows resources (such as phone lines and applications) to be defined in the configuration files as shared pools. In the appropriate blocks (e.g., Line Operations), PeriProducer provides built-in block access to these resources.

Saving Partial Recorded Data

PeriProducer saves partially received Caller Message Recording messages and faxes in the event of a receive failure. The partial data is either stored in a new file (if receiving directly into a file) or the application receives a Media Storage token which references an element in a MultiMedia File. This behavior can be optionally enabled and disabled in a Record block.

Call Progress Detection

Using Call Progress Detection (CPD) is updated in PeriProducer 3.00. CPD is controlled by dynamically enabling and disabling specific tone/event detection in the Call Progress Detection block. All CPD events return to the application as the cpd condition with the specific event (Busy, Reorder, etc.) in the condition data. See the PeriProducer 3.00 User’s Guide for details.
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