Avaya PCN1891Su User Manual

–

Product Correction Notice # 1891S

Products

affected by this

Avaya 2033 IP Conference Phones deployed on Avaya Communications Manager 1000, Avaya Business Communications Manager 50/450, and Avaya Communications Server 2100.

PCN:

Description:

3 October 2012 for the Avaya 2033 IP Conference Phone.

Level of

Class 3

Risk/Severity

Class 1=High

Class 2=Medium

Class 3=Low

Is it required

that this PCN be

applied to my

system?

Avaya recommends that all customers upgrade both new and installed Avaya 2033 IP Conference Phones to this version at their earliest convenience.

The risk if this

is not installed:

People using the 2033 IP Conference Phone may encounter issues that have been addressed with this

PCN

latest software.

Is this PCN for

US customers,

non‐US

customers, or

both?

Does applying

this PCN disrupt

my service

during

installation?

Applies to Avaya customers globally.

Yes. Each 2033 IP Conference Phone will be unavailable for use while it is downloading and installing the new software. This is a process that usually takes about 5 minutes.

To minimize service disruption, applying the Software Upgrade should be a planned activity.

Product Correction Notice (PCN)

Issue Date:

Supplement Date:

Archive Date: N/A

PCN Number: 1891S

SECTION 1 ‐ CUSTOMER NOTICE

This PCN is being issued to document the availability of UNIStim 2310S96 software

3‐Oct‐2012 N/A

PCN Template Rev Date: 08 June 2012

Use pursuant to the terms of signed agreements or Avaya

policy. All other trademarks are the property of their owners

vaya –Proprietary & Confidential.

All trademarks identified by the ® or TM are

registered trademarks or trademarks,

respectively, of Avaya Inc.

Page 1 of 4

Product Correction Notice # 1891S

Installation of

Customer or Avaya Authorized Service Provider. This maintenance release is customer installable.

this PCN

is required by:

Release notes

The Readme file for this software is available from the Avaya support portal at

and

http://support.avaya.com/css/P8/documents/100166827

workarounds

are located:

What materials

are required to

implement this

Implementing this PCN will require downloading the zip file containing the software from support.avaya.com and either installing it in the same directory on the TFTP server used for previous releases of 2033 IP Conference Phone software.

PCN

(If PCN can be

customer

installed):

How do I order

This software is available for download from support.avaya.com.

this PCN

(If PCN can be

customer

installed):

Finding the installation

instructions

A zip file containing this release can be downloaded from support.avaya.com under Downloads for “2033 IP Conference Phone”. Installation instructions can be found in the NTP associated with the call server being deployed (CS 1000, BCM, CS 2100).

(If PCN can be

customer

installed):

SECTION 1A – SOFTWARE SERVICE PACK INFORMATION

Note: Customers are required to backup their systems before applying the Service Pack.

How to verify

the installation

To verify that the software is installed, use the Services ‐> Telephone Options ‐> Set Info menu on the 2033 IP Conference Phone to check the version of software.

of the Service

Pack has been

successful:

What you

should do if the

Download the files from support.avaya.com and try again. If it fails again, please contact your Avaya Authorized Business Partner or Avaya Services directly.

Service Pack

installation

fails?

How to remove

the Service Pack

Replace the software files with the previous versions that were used prior to this maintenance release and reboot the 2033 IP Conference Phone.

vaya –Proprietary & Confidential.

Use pursuant to the terms of signed agreements or Avaya

policy. All other trademarks are the property of their owners

All trademarks identified by the ® or TM are

registered trademarks or trademarks,

respectively, of Avaya Inc.

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