Product Correction Notice # 1822S
Supplement 6
PCN Template Rev .041213
© 2014 Avaya Inc. All Rights Reserved.
Avaya – Proprietary & Confidential.
Use pursuant to the terms of signed agreements or Avaya
policy. All other trademarks are the property of their owners.
Page 1 of 6
All trademarks identified by the ® or TM are
registered trademarks or trademarks,
respectively, of Avaya Inc.
Product Correction Notice (PCN)
Issue Date:
Supplement 6 Date
October 16, 2011
September 29, 2014
SECTION 1 - CUSTOMER NOTICE
Products
affected by this
PCN:
This PCN Supplement 6 announces that Avaya One-X® Deskphones H.323 Software Version 1.3
Maintenance Release 6(1.3.6) for the 1600 Series IP Deskphones is Generally Available on the Avaya
Support portal.
H.323 Software Version 1.3.6 is supported on the 1603-I, 1603SW-I, 1608-I, 1616-I IP Deskphones
only. It will not load or operate on any other models.
1603-I BLK ICON ONLY IP DESKPHONE
1603SW-I BLK ICON ONLY IP DESKPHONE
1608-I BLK ICON ONLY IP DESKPHONE
1616-I BLK ICON ONLY IP DESKPHONE
Important: Older models 1603, 1603SW, 1608, and 1616 are End-of-Manufacture-Support and are
not supported beyond Release 1.3.5. The 1.3.5 binaries are in the 1.3.6 package and will allow these
models to upgrade to 1.3.5 if not already using this release. However, these models will not upgrade
to Release 1.3.6.
• 1603, 1603SW, 1608, and 1616 End-of-Sale Notification:
https://downloads.avaya.com/css/P8/documents/100073496
This software has not been introduced into the factory yet. Customers are advised to upgrade new or
existing phones to the latest software as soon as possible.
Aura® Communication Manager, IP Office and B5800 Branch Gateway users are advised to
consult the respective product publications for information regarding support of this
release of 1600 Series IP Deskphone Software on those platforms.
Sept 29, 2014 – Supplement 6 – The Avaya One-X® Deskphone H.323 Software Version 1.3.6 for the
1600 Series IP Deskphones delivers quality improvements for internally found and customer reported
defects. A description of the release content is provided in the readme file. This file can be found at:
http://support.avaya.com/downloads/downloaddetails.action?contentId=C201491911244250_3&productId=P0468
Product Correction Notice # 1822S
Supplement 6
PCN Template Rev .041213
© 2014 Avaya Inc. All Rights Reserved.
Avaya – Proprietary & Confidential.
Use pursuant to the terms of signed agreements or Avaya
policy. All other trademarks are the property of their owners.
Page 2 of 6
All trademarks identified by the ® or TM are
registered trademarks or trademarks,
respectively, of Avaya Inc.
Customers are advised to upgrade 1600 Series IP Deskphones to and their core call server to the most
current software.
July 11, 2014 – Supplement 5 – The Avaya One-X® Deskphone H.323 Software Version 1.3.5 for the 1600
Series IP Deskphones delivers increased security by adding support for SHA-256 certificates, as well as
addresses a number of customer reported defects and internally found work items. A description of the
release content is provided in the readme file. This file can be found at:
http://downloads.avaya.com/css/P8/documents/100179647
All customers who are using Deskphone Software Release 1.3.4D or earlier on any of the 1600 Series IP
Deskphones in conjunction with Avaya Aura Communications Manager version 5.2.1 or higher, or with
Avaya IP Office Releases are advised to download and install the latest Software Version.
Mar 11, 2014 – Supplement 4 (Supplement 3 Not issued) – The Avaya One-X® Deskphone H.323
Software Version 1.3.4.D for the 1600 Series IP Deskphones addresses a number of customer reported
defects and internally found work items. A description of the release content is provided in the readme
file. This file can be found at:
http://downloads.avaya.com/css/P8/documents/100178926
All customers who are using 1600 Series IP Deskphones in conjunction with Avaya Aura Communications
Manager version 5.2.1 or higher, or with Avaya IP Office Releases are advised to download and install
the latest Software Version.
April 30, 2013 – Supplement 2 - Maintenance Release 3 - Avaya one-X® Deskphone Software Release
1.3.3 for the 1600 series IP deskphones delivers feature enhancements as well as address outages and
defects. A description of the release content is provided in the readme file. This file can be found at
http://support.avaya.com/css/P8/documents/100171584
All customers who are using Deskphone Software Release 1.3.2 or earlier in conjunction with Avaya Aura
Communications Manager version 5.2.1 or higher on any of the following IP Deskphones are advised to
download and install this Software Release.
April 30, 2012 – Supplement 1 - Service Pack 2 - Avaya One‐X® Deskphone H.323 Software Release 1.3.2
(aka SP2) is supported on the 1603, 1603‐I, 1603SW, 1603SW‐I, 1608, 1608‐I, 1616, and 1616‐IP
Deskphones only and when used with Avaya Aura® Communication Manager (CM). This software is not
yet supported with Avaya IP Office or Avaya B5800 Branch Gateway products.
Avaya one-X® Deskphone release 1.3 for the 1600 series IP deskphones contain some known outages
and defects that are addressed in this Service Pack:
Phone reboots after receiving an incoming hunt group call.
Phone does not send http request in FQDN format, causing firewall to block packets.
1608 phones may generate frames with corrupted MAC addresses, leading the switch to block their
access to the network.
Pressing VM button doesn’t cause phone to dial the Messaging number.